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- My Sight Eyecare
Optical Sales Associate/ Receptionist4 days ago$20–$25 hourlyFull-timeWilliamsburg, BrooklynMy Sight Eyecare provides eyecare services and eyewear for our clients. We are looking for someone who is personable, motivated, and enthusiastic in serving our client's need. Knowledge of vision and medical insurance is highly recommended. We are looking for the right candidate to grow with our team and to strive to provide our clients with the highest standard of care. Position Overview: The Optical Sales Associate / Receptionist will play a vital role in providing exceptional service to our patients, from check-in to check-out, assisting with pretesting, discussing eyewear options, and promoting additional services such as dry eye treatments. The ideal candidate will have strong communication skills, a passion for sales, and a desire to contribute to the success of our practice. Responsibilities: Check-In Role: Greet patients warmly upon arrival and assist with check-in procedures. Explain copays, insurance benefits, and any pre-testing requirements. Provide assistance with pre-testing procedures when and where needed. Assist patients in selecting eyewear options while waiting for their appointment. Check-Out Role: Greet patients promptly after their exams end and assist with the check-out process. Review insurance benefits and copays with patients. Discuss eyewear options, including frames, lenses, and contact lenses. Provide invoices and assist with payment processing. Patient Care: Be knowledgeable about medical and vision copays to ensure accurate billing. Monitor patients' prescriptions midway through their exams to anticipate their eyewear needs (contact lens and/or glasses) Discuss treatment options for conditions such as dry eye and provide pricing information. Be attentive to sanitizing all equipments, trial frames and pupillometer in front of patients when pretesting Appointment Management: Schedule appointments with consideration for paperwork, asking patients to arrive 10 minutes early for their first session. Verify all insurances before the patient’s arrival. If patients are not eligible for exam or eyewear, inform the patients ahead of time so they know what to expect Carefully manage both zocdoc appointments and online booking appointments to avoid double booking. Sales Duties: Encourage patients to consider both glasses and contact lenses during their visit. Assist patients in maximizing their insurance allowance for frames and offer discounts for same-day purchases. Educate patients about UV protection, transition lenses, and available rebates for contact lenses. Assist in researching frame backstories to enhance the sales experience. Perform small adjustments on eyewear when necessary. General Responsibilities: Assist with inventory management and product ordering. Collaborate with team members to ensure efficient workflow and exceptional patient care. All other duties and responsibilities, as assigned by Dr. Pan and the Optician Manager Shared Responsibilities across team members: You will provide support to your colleagues in the shared responsibilities including, but not limited to, the following: Performing cleaning duties to maintain a clean and organized store environment. Greeting patients and explaining benefits and allowances during check-in. Assisting patients in browsing frames and providing recommendations. Conducting intake and referral sessions. Ensuring timely email communication of receipts and rebates to patients. Collaborating on sales strategies with the Dr. and other team members to increase both glasses and contact lens sales. Qualifications: High school diploma or equivalent; additional education in optometry or sales is preferred. Prior experience in customer service, retail, or healthcare settings is advantageous. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using basic computer software and familiarity with optical equipment. Willingness to learn and adapt to new procedures and technologies. Job Types: Full-time, Temporary Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule: Day shift Supplemental Pay: Bonus opportunities Experience: Optical: 1 year (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person
Easy apply - Oakland Gardens Eye Care
Front Desk Administrator for Optical5 days agoFull-timeOakland Gardens, QueensWe are looking for a friendly, organized, and professional Front Desk Administrator to be the first point of contact for our patients. You will manage front desk operations, schedule appointments, handle patient inquiries, and support the daily flow of the optometry office. Key Responsibilities: Greet patients warmly and check them in/out for appointments Schedule and confirm appointments via phone, email, or in person Answer phones, respond to inquiries, and direct calls appropriately Verify insurance and collect co-pays or payments Maintain accurate patient records and update information as needed Coordinate with optometrists and staff to ensure smooth office flow
Easy apply - Spencer T. Moy, OD 梅萬里眼科醫生
Cantonese Medical Receptionist1 month ago$17–$25 hourlyPart-timeManhattan, New YorkBilingual Cantonese medical receptionist FT/PT check health insurance (eligibility, deductible, co-payment, co-insurance) We are seeking a Cantonese speaking professional and friendly Receptionist to join our team at a busy optometry clinic. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information in compliance with HIPAA regulations.
Easy apply
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