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We are looking for a dependable and friendly Customer Service Representative to join our team and serve as the primary point of contact for our customers. Your role will involve providing assistance, resolving issues, and ensuring a positive experience with our company. Key Responsibilities • Respond to customer inquiries via phone, email, chat, or ticketing systems., • Provide accurate information about products, services, policies, and procedures., • Resolve customer issues promptly and professionally, escalating when necessary., • Maintain detailed and accurate records of interactions in the CRM system., • Process orders, returns, payments, or account updates as needed., • Follow up with customers to ensure their concerns are resolved., • Collaborate with internal teams to solve complex or ongoing issues., • Meet performance metrics such as response times, customer satisfaction, and productivity., • Maintain a positive, empathetic, and professional attitude at all times. Requirements • High school diploma or equivalent; an associate or bachelor's degree is a plus., • Prior customer service experience is preferred (call center, retail, administrative, or remote)., • Strong verbal and written communication skills., • Ability to multitask, stay organized, and manage time effectively., • Proficient with computers, CRM systems, and basic office software., • Problem-solving mindset and willingness to learn., • Ability to handle stressful situations with patience and professionalism. Desired Skills • Active listening and empathy., • Conflict resolution and de-escalation skills., • Technical aptitude for learning new software quickly., • Team-oriented mindset with strong interpersonal skills., • Dependable, self-motivated, and adaptable to fast-paced environments.

Join our team as a Cook, where you'll have the opportunity to showcase your culinary skills in a dynamic environment. Responsibilities include preparing and cooking a variety of dishes, ensuring high standards of food quality and presentation. We value creativity and efficiency in the kitchen, and you'll work closely with our team to deliver an exceptional dining experience for our guests. Key Responsibilities: • Prepare and cook menu items in accordance with recipes and standards., • Maintain cleanliness and organization in the kitchen., • Collaborate with the kitchen staff to ensure timely and efficient service., • Monitor stock and place orders as needed. Qualifications: • Experience as a cook or in a similar role is preferred., • Strong knowledge of cooking techniques and food safety standards., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Excellent communication and teamwork skills.

At Oakley, we believe everyone in the world can and will become better. We’re cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you’re free to be the best version of yourself is when you can Be Who You Are. With us, you’ll be part of a team that’s influencing athletes, whether they’re running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more. Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! • GENERAL FUNCTION The specialized advisor is responsible for supporting the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. The sales manager position is considered a part-time key holder. Everyone plays a crucial role, and the goal of a specialized advisor is to engage and inspire our customers to give their best by offering an uncompromised and unparalleled customer experience., • MAIN TASKS AND RESPONSIBILITIES, • Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products., • Establishes strong connections and relationships with customers to maintain positive interactions., • Upholds and executes all of the company's customer service initiatives., • Assists with processing, restocking merchandise, and monitoring in-store inventory., • Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse., • Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained., • Leads store opening and closing procedures when management is not present., • Performs any other tasks assigned by a member of the management team., • BASIC QUALIFICATIONS, • At least one year of retail experience in a specialized environment, • Flexible availability, including evenings, weekends, and holidays, • Strong sales experience and a proven ability to achieve top results in individual sales performance, • Strong communication, interpersonal, and customer service skills, • Ability to work in a team and interact effectively with others, • Good time management and organizational skills, • Proficiency in computer use and experience with cash registers, • Ability to stand most of the time or move around on the sales floor or warehouse, • Bilingual, • Ability to move merchandise and lift up to 40 lbs