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  • Front Office Supervisor
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    Front Office Supervisor
    1 day ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. The Office Supervisor is an important part of the front office team and reports directly to the Office Manager. The successful candidate will have a strong work ethic, be self-motivated and organized, and possess strong conflict resolution and leadership skills. The Supervisor will have responsibility for overseeing daily operations of the front desk and clinical support areas by managing employee and patient relations and achieving operational goals. This position will also oversee patient appointment scheduling, collection of appropriate patient out-of-pocket expenses, staff productivity and patient satisfaction. Operational responsibilities include learning all aspects of the front desk, training new employees, and managing front office and clinical support processes and procedures. Duties & Responsibilities • Ensure all office staff are arriving ready to work on time and all positions are filled, • Keeps patients, technologists and manager informed with regard to patient flow, • Maintain office schedules, following company policies and procedures, • Ensure that staff members are following office policies and operational procedures, • Directly supervise the front office and clinical support team and proactively manage their performance and development including, but not limited to, performance feedback, corrective actions, reviews and appraisals, • Regularly communicate with the front office and clinical support teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and are helping to deliver superior patient care, • Respond to patient complaints and feedback in a professional manner, • Provide a welcoming, compassionate and culturally competent environment, • Other duties as assigned Education & Training • High School diploma or equivalency Knowledge & Experience • Minimum of two (2) years of experience in a lead or supervisor position, preferably in a medical office., • Knowledge of medical terminology, strong computer skills and a working knowledge of IT, • Knowledge of Microsoft Office Suite including Outlook, Excel and Word Skills & Abilities • Bilingual in Spanish and English is required, • Excellent communication skills, both verbal and written, • Excellent organizational skills and attention to detail, • Ability to work and communicate well with providers, patients, managers and employees, • Ability to multi-task while appropriately managing stress, • Excellent phone skills and calm, cheerful voice, • Able to work in an energetic, busy, fast-paced environment that sees a high volume of patients Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Additional Information • Schedule: Full-Time, Monday-Friday, • Salary: $20-$25/hour, depending on experience

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  • Nurse Practitioner
    Nurse Practitioner
    2 days ago
    $150000–$200000 yearly
    Part-time
    Elmhurst, Queens

    Physical Medicine and Rehabilitation office in Queens is seeking a part-time NYS licensed Nurse Practitioner or Physician's Assistant (1-3 times a week). Responsibilities include providing full scope of care including evaluation, examination, treatment and coordination of care for patients who have been injured or are in pain. The candidate will develop a treatment program for patients, refer patient for specialized consultations, surgical or non-surgical treatment options, physical therapy, acupuncture treatment or diagnostic testing for acute and chronic conditions. as needed. Practitioner will need to administer injections for pain (such as trigger point or joint injections) as needed by patient. The candidate should have a great interpersonal skills , be a team player, reliable, well organized and able to work independently. The work environment is rewarding and fast paced, but our ancillary staff is amazing and very helpful. You will have a team of medical assistants and therapists which will assist you during your patient sessions to ensure continuity of care. We will provide on-the-job training if necessary.: Current license to practice as a Nurse Practitioner (NP) or as a Physician Assistant (PA) issued by the New York State Department of Education required. NY Worker's Compensation authorization number a must. Competitive salary and benefits commensurate with experience and potential. Substantial advancement and growth opportunities. Please respond with a summary of qualifications and contact information.

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