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  • AM Server
    AM Server
    hace 13 horas
    $17 por hora
    Jornada parcial
    Midtown West, Manhattan

    The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests' orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Review menu for changes and specials • Always provide excellent service to all of our guests • Review your workstation and your mise en place, make sure all is up to par before you start your shift • Set tables and stations up to company standards • Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless • Take guest food and beverage orders • Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails • Review soigne/cheat sheet before approaching the table • Mark tables appropriately to food order for each course • Always confirm order with the guest and double check accuracy of order before sending to the kitchen • Follow SOP's on placing orders with allergies and dietary restrictions • Set up tables according to hosts' communication • Enter all sales in POS without errors. Double check list of items before "sending" • Be responsible for making decisions during absence of management with the needs of the guest in mind • Make sure that all products served are accounted for on the final bill before presenting to the guest • Set the pace and direct the flow of service • Upkeep and clear tables between courses throughout the meal • Support the server assistant as needed to secure service to our guests up to our standards • Verify guest satisfaction with each table during each course served • Anticipate guest needs, where guests will never have to ask for anything • Wish each guest a warm welcome and farewell and thank them for coming • Ensure all closing side-works are thoroughly completed • At the end of the shift deliver all checks and report to the appropriate place according to the rules • Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized • Following the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • 3 years' experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must be available to work 6am-3pm, • Must have open availability and able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS and ServSafe Certified

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  • Program Coordinator
    Program Coordinator
    hace 2 meses
    $25–$30 por hora
    Jornada parcial
    Rockaway Park, Queens

    Job Description: Reporting to the Director of Programs, the Program Coordinator runs the day-to-day operations of The Rockaway Hotel and Ocean Park Apartments program sites. They ensure swim lessons run smoothly, staff are supported, meals are provided and participants have a safe, positive, and engaging experience. The Program Coordinator is responsible for all registration of participants, liability waivers, swimming gear, scheduling, communication between the facility and the organization as well as participants and staff. The Program Coordinator supervises Swim Instructors, Coaches, Field Staff, Seasonal Staff, etc. The Program Coordinator helps to track data, survey completion and reporting post programs. Paid staff training will take place at the end of June for 8 hours (Date & Location TBD). 📅 Regular Weekly Schedule: 📅 • The Rockaway Hotel: Tuesdays, Wednesdays, Thursdays from 7:15 am to 9:45 am., • Ocean Park Apartments: Tuesdays and Wednesdays from 10:45 am to 1:15 pm Note: Some weekly remote admin hours are also required. Key Responsibilities: • Manage daily site operations and schedules, • Support Swim Instructors, Coaches and Field Staff during program delivery, • Communicate with participants, and providers, • Track attendance, participation, and engagement, • Manage on-site materials, equipment, and space setup, • Ensure safety protocols and program standards are followed, • Serve as the primary on-site point of contact Minimum Requirements: • Must be legally allowed to work in the state of New York, • Must pass a certified background check Additional Preferences: • Strong communication and leadership skills, • Comfortable managing groups of people, • Experience in youth programs, education, or aquatics preferred, • Organized, dependable, and calm under pressure What We Provide: • A safe, inclusive, and mission-driven work environment, • Staff training and uniforms If you believe in our mission and think you could contribute, we encourage you to apply — even if your experience doesn’t align perfectly with this job description. All applicants must apply via our website's application form.

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