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OtherPatient care representative jobs in New York, NYCreate job alerts
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- Elm Drugs
Pharmacist3 days ago$60 hourlyFull-timeManhattan, New YorkElm Drugs is an independently owned and operated pharmacy located on the border of the West Village and Chelsea in Manhattan. We have been proudly serving our customers and patients since 2010 and pride ourselves on the level of personalized care we deliver to them on a daily basis. We are seeking a full-time Staff Pharmacist to join our team. **WE OFFER 3 OR 4 DAY WORK WEEKS, HEALTH INSURANCE FOR ELIGIBLE NEW HIRES, GENEROUS EMPLOYEE DISCOUNT, PAID TIME OFF AND A GREAT WORK ENVIRONMENT** JOB DESCRIPTION Staff Pharmacist Full-Time As a Staff Pharmacist, you will perform all duties of a pharmacist under the supervision and guidance of the Supervising Pharmacist. JOB RESPONSIBILITIES/TASKS - Provide an excellent customer experience for our customers and patients - Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience. - Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. - Perform pharmacist tasks including drug therapy reviews, verification, and medication management. Review, interpret and accurately dispense prescribed medications when necessitated by workload. - Ensure the pharmacy operates in accordance to regulations, company policies and standards. Responsible for the opening and closing of the pharmacy and shift change duties. - Ensure the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follow-up with insurance companies as well as medical providers and participates in 3rd party audit. - Follow-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. - Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. - Develop and maintain good relationships with local medical community including physicians, nurses, and other health care providers. Participate in community outreach activities to promote the pharmacy business and further enhance growth opportunities. - Training & Personal Development - Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, and communications. Maintain awareness of developments in retail and pursue best practices that would enhance performance. COMPENSATION The typical pay range for this role is: Minimum: $ 60.00 and up Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors. MINIMUM REQUIRED QUALIFICATIONS · Active Pharmacy License in the state of New York · Not on the DEA Excluded Parties List · Immunization Certification through an accredited organization · No pending felony charges or convictions for criminal offenses involving controlled substances EDUCATION Bachelor of Science in Pharmacy or Pharm. D. degree
Easy apply - ModernMD Urgent Care
Patient Care Coordinator8 days ago$19–$20 hourlyFull-timeManhattan, New YorkJOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
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