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Job Description Looking for a Per- Diem Occupational Therapist for a Skilled Nursing Facility in Rochester, NY. Job Location: Wesley Gardens - 3 Upton Park, Rochester, NY 14607, USA We are offering competitive compensation, and a comprehensive benefit package. Job Responsibilities: • Evaluates, provides, and ensures patient’s plan of care., • Oversees occupational therapy assistants providing guidance, discussing progress and monitoring clinical interventions/skills., • Provides skilled services and interventions using various techniques that are needed to achieve patient’s goals., • Follows all regulations and guidelines of facility including compliance with confidentiality and HIPPA., • Adheres to discussed scheduled hours and conducts self in a professional manner at all times., • Provides skilled documentation of patient’s condition, and provide caregiver/patient education, progress and need for services., • Ensures safe treatment practices and monitors patient’s engagement and responses to treatment, modifies as necessary. Requirements include: • Valid NY professional license, • Graduated from an accredited Occupational Therapy program, • Preferred experience with rehab optima and skilled nursing facilities, • New graduates are welcome

Job DescriptionDescription: The Allendale Columbia School is seeking dependable, caring, and energetic Pre-K Support Staff to assist in our Summer 2026 program serving campers ages 3–5. This position is ideal for individuals who enjoy working with young children and want to be part of a fun, structured, and supportive classroom environment. The Pre-K Support Staff member works closely with the Lead Teacher and Counselor-in-Training (CIT) to support daily classroom activities and ensure a positive experience for all campers. This role focuses on hands-on assistance, helping bring the Lead Teacher’s lesson plans to life while maintaining a safe, engaging, and organized classroom environment. Support Staff play an essential role in creating a nurturing and inclusive atmosphere by assisting with activities, supporting transitions, and helping young campers build independence and social skills. This position requires patience, reliability, and the ability to be proactive in supporting both campers and classroom needs throughout the day. Key Responsibilities: • Classroom Support & Engagement: Assist the Lead Teacher with daily activities, including art projects, playtime, and group participation, ensuring campers remain engaged and supported., • Activity Implementation: Support the execution of planned curriculum and activities; bring lessons to life without responsibility for curriculum design., • Transitions & Daily Logistics: Assist with snack time, bathroom breaks, and safely escorting campers between activities while maintaining organization and structure., • Classroom Management: Work collaboratively with the Lead Teacher to maintain a positive, inclusive, and well-managed classroom environment., • Early Childhood Support: Provide hands-on assistance to young campers as they develop independence, social skills, and comfort in a group setting., • Safety & Supervision: Maintain active supervision, accurate headcounts, and ensure all health and safety protocols are followed, including allergies and hydration.MINIMUM QUALIFICATIONS:, • Must be 18 years of age or older, • Must have experience working with children (babysitting, substitute teaching, after-school care, camp experience, or similar), • Demonstrated ability to support and engage young children in a positive and safe environment, • Must be patient, reliable, proactive, and a positive role model, • CPR and First Aid certification is a plus, • Must be able to pass all required background checks Commitment Requirement: Availability (July 20th – August 21st) PHYSICAL REQUIREMENTS: • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc., • Participate in routine conversation in person or via telephone and distinguish telephone, radio/pager signals, alarms, and other auditory tones Compensation: $17.00 – $20.00 per hour commensurate with experience. This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Lunch Provided Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students. Requirements:

Job Description Looking for a full-time Physical Therapist for a Skilled Nursing Facility in Rochester, NY. Work Location: Waterview Heights Rehabilitation & Nursing Center 135 Meriden St., Rochester, NY 14612 We are offering competitive compensation, and a comprehensive benefit package. Job Responsibilities: Evaluates, provides, and ensures patient’s plan of care. Oversees Physical Therapy Assistants providing guidance, discussing progress and monitoring clinical interventions/skills. Provides skilled services and interventions using various techniques that are needed to achieve patient’s goals. Follows all regulations and guidelines of facility including compliance with confidentiality and HIPPA. Adheres to discussed scheduled hours and conducts self in a professional manner at all times. Provides skilled documentation of patient’s condition, and provide caregiver/patient education, progress and need for services. Ensures safe treatment practices and monitors patient’s engagement and responses to treatment, modifies as necessary. Requirements include: Valid NY professional license Graduated from an accredited Physical Therapy program Preferred experience with rehab optima and skilled nursing facilities New graduates are welcome

Job Description Job Title: Registered Dietitian Location: Rochester, NY 14609 – onsite Compensation: $45- $50/hr per hour Type: Contract To Hire Are you a passionate Registered Dietitian looking to expand your career into clinical research? Join a growing research team conducting innovative weight management and metabolic health studies while making a meaningful impact on patient outcomes. In this role, you'll combine your nutrition expertise with clinical research responsibilities, working directly with study participants through counseling visits, study screenings, and ongoing trial support. This is an excellent opportunity for a Dietitian interested in research, patient engagement, and advancing healthcare through clinical studies. What You'll Do • Conduct nutrition counseling and education sessions with study participants, • Screen and assess potential participants for weight loss and metabolic health studies, • Review medical histories, medications, and eligibility criteria, • Support study visits and protocol-required assessments, • Assist with informed consent discussions and participant education, • Document study activities accurately and maintain regulatory compliance, • Collaborate with physicians, coordinators, and research staff to ensure study success, • Contribute to a patient-focused, team-oriented research environment What We're Looking For • Active Registered Dietitian (RD/RDN) credential, • Experience in weight management, obesity, diabetes, endocrinology, or lifestyle medicine preferred, • Clinical research experience, • Ability to work onsite Monday–Friday System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #LI-AD3 Ref: #568-Clinical

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals · Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care Provides appropriate interventions based on guests' goals and documents guest progress. · Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate. Maintains the safety of guests and the facility through regular environmental monitoring and crisis response. · Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. · Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis. Conducts check-in and check-out activities and facilitates groups and activities. · Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed. Provides outreach to guests to encourage participation and support. · Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies. · Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the care plan as needed. · Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set. · Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support. · Design and implement in-house guest enrichment activities tailored to foster peer connections and promote community integration. This aims to enhance the guest experience and encourage mutual support and social engagement. Clients are Supported Through Effectively Coordinated Functions · Coordinates activities and maintains appropriate schedules for location. · Collaborates with community agencies to identify resources. · The role involves actively connecting guests to pertinent community resources and coordinating with both new and existing healthcare providers. Individual enrichment skills also assists guests with securing basic needs like food, clothing, and housing. · Maintains organized resources within the facility. · Maintain an active Resource for others to utilize while assisting guests during crisis. · Facilitates various trainings, workshops, groups and activities, as needed. · Engage Guest in enrichment groups such as life skills, Community Resources, Conflict Resolution, and Self-Resiliency. · Provides outreach to clients. · Ensuring they receive continuous support post-discharge. Daily Living Skills · Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.). · Supervises and coaches clients in working toward functional skills necessary with independent living (i.e. cleaning, meal preparation, and safe and sanitary conditions within the group home/apartment, etc.) Safely Managed Medications · Provides supervision of clients in managing their medications. · Adheres to East House medication policies and procedures. · Medication documentation and supervision meets East House standards 100% of the time · No medication errors Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews · Demonstrated ability to assess, monitor and evaluate needs and progress in program. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Looking for a full-time Physical Therapy Assistant for a Skilled Nursing Facility in the Bronx, NY. We are offering competitive compensation, and a comprehensive benefit package. Job Responsibilities: • Provides skilled therapeutic intervention and services under the supervision of a Physical Therapist., • Follows all regulations and guidelines of facility including compliance with confidentiality and HIPPA., • Adheres to discussed scheduled hours and conducts self in a professional manner at all times., • Provides documentation of patient’s condition, and provide caregiver/patient education as appropriate., • Regularly discusses with supervising Physical Therapist patient’s progress and any concerns or guidance needed., • Ensures safe treatment practices and monitors patient’s engagement and responses to treatment, modifies as necessary. Requirements include: • Valid NY professional license, • Graduated from an accredited Physical Therapy Assistant program, • Preferred experience with rehab optima and skilled nursing facilities, • New graduates are welcome

Job Description Wesley Gardens Nursing Home is looking for a PER DIEM Physical Therapist Assistant (PTA) to join our seasoned professional therapists in our in house rehab department Located at 3 Upton Park, Rochester, NY 14607 Job Responsibilities: • Provides skilled therapeutic intervention and services under the supervision of a Physical Therapist., • Follows all regulations and guidelines of facility including compliance with confidentiality and HIPPA., • Adheres to discussed scheduled hours and conducts self in a professional manner at all times., • Provides documentation of patient’s condition, and provide caregiver/patient education as appropriate., • Regularly discusses with supervising Physical Therapist patient’s progress and any concerns or guidance needed., • Ensures safe treatment practices and monitors patient’s engagement and responses to treatment, modifies as necessary. Requirements include: • Valid NY professional license, • Graduated from an accredited Physical Therapy Assistant program, • Preferred experience with rehab optima and skilled nursing facilities, • New graduates are welcome Benefits Include: • Health Insurance, • Dental Insurance, • Vision Insurance, • 401K

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Care Manager-Primary Care who, under the guidance of the Department Chief, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the family medicine practice setting. The RN provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Care Manager-Primary Care opportunity. Requirements: The RN Care Manager-Primary Care will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcomes goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of case management or community health nursing experience required. BSN preferred. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Valid Registered Nurse licensure in New York State with no negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Department: Supportive Services Position Type: Full-Time FLSA: Non-Exempt Job Summary The Care Manager provides proactive, patient-centered disease‑ or condition‑specific care coordination for attributed patient/client panels and individuals with complex medical, behavioral health, and social needs. This role supports team‑based primary care, quality improvement initiatives, data-driven population health processes, and assists leadership with onboarding and mentorship of Community Health Workers. The Care Manager is embedded within an assigned service area to facilitate direct access to services, support chronic disease management, and build community partnerships. Operating with independence, this role requires strong engagement, assessment, and care coordination skills to ensure patients/clients receive comprehensive, culturally appropriate support. Duties and Responsibilities1. Advanced Team-Based Care • Support disease-specific, condition-specific, and health-related social needs within a multidisciplinary team., • Assist patients/clients in navigating insurance, completing paperwork, obtaining durable medical equipment, and accessing supportive services., • Provide proactive outreach for preventive care, chronic disease follow-up, and continued engagement., • Conduct assessments related to medical, behavioral health, and social needs, including SDOH.2. Advanced Care Coordination, • Coordinate and track referrals across specialties, imaging, behavioral health, dental, and community partners., • Facilitate access to transportation, food resources, housing supports, and additional social services., • Complete intake, assessment, and reassessment processes for internal grant services per required standards., • Facilitate case conferences and ensure continuous communication with patient/client providers and support teams.3. Documentation & Quality Improvement, • Document care coordination activities in the EHR accurately and timely., • Utilize reports/tools to identify rising‑risk or high‑risk patients/clients., • Support population health process improvement., • Contribute to achievement of disease‑specific quality measures (e.g., cardiovascular, hypertension, diabetes, HIV, Hepatitis C)., • Lead or participate in targeted outreach initiatives.4. Patient/Client Engagement & Education, • Conduct pre‑visit planning and outreach for appointment reminders and follow-up needs., • Participate in post‑visit care planning to address health and safety requirements., • Provide culturally appropriate disease management education and self‑management support., • Assist patients/clients with creating achievable health goals, including those related to social drivers of health., • Conduct retention outreach for individuals considered “lost to care.”5. Team Leadership & Mentorship, • Serve as a resource and mentor to Community Health Workers., • Support onboarding, training, and case review discussions., • Offer workflow feedback and participate in care management quality improvement activities.Required Skills and QualificationsQualifications – Required, • Bachelor’s degree with two years of experience in health, human services, or education and one year of qualifying care management or casework experience with individuals with chronic illness, mental illness, homelessness, or chemical dependency; OR • High School Diploma/GED with five years of qualifying experience.Preferred, • Experience working with high‑risk or vulnerable populations., • Experience in an FQHC, patient-centered medical home, or value‑based care model., • Ability to interpret data reports or performance dashboards., • Bilingual skills highly preferred.

Job DescriptionAbout Us: At Total Life, we’re on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We’re growing our in-person care team and seeking a Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement — you’ll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You’ll serve as the compassionate, clinical face of Total Life in the field — bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: • Complete initial clinical sessions and develop recommendations for ongoing therapy or support, • Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being, • Represent Total Life in the community and serve as the local point of contact for clients, caregivers, and partners, • Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care, • Maintain accurate and timely clinical documentation, • Participate in team meetings and contribute to improving our community-based programs Requirements Our Requirements • Active LCSW, LMFT, LPC, or LMHC license in New York, • Must be fully licensed and able to perform without supervision, • Strong background in evidence-based modalities, • Comfortable meeting clients in community or residential settings, • Proof of professional liability insurance ($1M/$3M coverage) or willingness to obtain prior to hire, • Active NPI number, • Must be able to pass a criminal background check, • Reliable transportation and ability to travel locally to meet clients Even if you don’t meet every listed qualification, we encourage you to apply. We’re eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart • Experience working with older adults or in geriatric mental health., • Strong interpersonal and communication skills with a compassionate, patient-centered approach., • Bilingual in English/Spanish is a plus Benefits Benefits & Compensation • $70-$100/hr, plus mileage reimbursement, • Flexible part-time or full-time scheduling opportunities, • Supportive clinical and administrative team, • Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organization Schedule • Flexible availability (weekday or weekend options)How to Apply Please attach your resume and a brief note about your interest in supporting healthier aging in your community. We look forward to meeting passionate clinicians ready to make a difference. Our Commitment: Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.

Job Description Salary $18.00 - $22.00/hr Employment Full Time, 40 hours per week, Monday through Friday Purpose: To provide patient-centered, high quality care management services in a timely manner to clients with complex chronic conditions by navigating systems such as primary medical, specialty and behavioral health care, as well as social services. Key Functions: • Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans; consult with primary care physician, and other care provider(s); identify crisis intervention plan ., • Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention(s) and emergency info; linkage to services to support care and treatment goals/plans; patient education ; self-help recovery and self- management; case reviews; advocate for services and assist with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention ., • Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitate discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needs in place; notify service providers of admission/discharge and follow appointment needs; link with community supports; post discharge follow up., • Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social services and other programs as indicated; collaborate with community providers to support service utilization based on patient/family need., • Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community based services as needed., • Timely and comprehensive completion of documentation including notes, assessments, tracking tools, etc., • Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses., • Attends necessary trainings and inservices, participates in department and agency meetings as required., • Performs other related duties as assigned by supervisor/director. Education, Experience, Skills and/or Licensing/Certification Required: • An Associate’s degree in Human Services field AND 2 years of related experience OR Bachelor’s degree AND 1 year of related experience in public or community health serving low income and culturally diverse populations., • Computer literacy required., • Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required. Supervisory Responsibility: None Values: Demonstrates the organization’s values Customer Service Communications Continuous Improvement Collaboration/Teamwork Accountability What we offer: Affordable Medical / Dental / Vision Insurance Paid Time Off (PTO) 9 Paid Holidays Matching 403B Retirement Plan Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection Employer Paid Health Reimbursement Arrangement (HRA) Employer paid Life Insurance, Short-term and Long-term Disability Insurance Tuition Reimbursement Apply: www.rochesterrehab.org/careers Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. Closing Date: until filled Posted 7/07/25 The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Description Salary $23.00 - $26.00/hr Employment Full Time, 40 hours per week, Monday through Friday Purpose: Under the direction of the Director of Mental Health, the Senior Care Manager oversees and supervises the delivery of the care management services in the program. Key Functions: • Provides comprehensive care management services including: outreach and Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources., • Maintains confidentiality of information relating to individuals and their families in accordance with agency policy., • Adheres to agency’s policies and procedures as well as department guidelines. This includes being aware of the importance of Corporate Compliance policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses., • Oversees the supervision of care managers to implement and monitor standards of care., • Conducts meetings to communicate expectations/changes in policies/procedures., • Attends internal and outside meetings as necessary to identify service requirements or network with other providers., • Participate in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development., • Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching., • Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans., • Consult with primary care physician, and other care provider (s); identify crisis intervention plan., • Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention (s) and emergency info; linkage to services to support care and treatment goals/plans; patient education; self-help recovery and self-management; case reviews; advocates for services and assists with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention., • Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitates discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needed in place; notify service providers of admission/discharge and follow-up appointments needs; link with community supports; post discharge follow- up., • Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social service s and other programs as indicated; collaborate with community providers to support services utilization based on patient/family need., • Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community-based services as needed. Education, Experience, Skills and/or Licensing/Certification Required: A Bachelor’s Degree in Human Services and 2 years of experience in public/community or community mental health settings serving low income and culturally diverse populations. Computer literacy required. Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required. Supervisory Responsibility: Supervises care managers in the care management program Values: Demonstrates the organization’s values • Customer Service, • Communications, • Continuous Improvement, • Collaboration/Teamwork, • Accountability What we offer: • Affordable Medical / Dental / Vision Insurance, • Paid Time Off (PTO), • 9 Paid Holidays, • Matching 403B Retirement Plan, • Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection, • Employer Paid Health Reimbursement Arrangement (HRA), • Employer paid Life Insurance, Short-term and Long-term Disability Insurance, • Tuition Reimbursement Apply: www.rochesterrehab.org/jcareers Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. Closing Date: until filled Posted 11/21/25 The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Description Town Square Health Patient Engagement Coordinator Location: Rochester, NY Reports to: Outreach and Education Manager About Town Square Health Town Square Health is reimagining what healthcare can be. We’re building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations serve Medicare-eligible patients, and we’re growing fast, with expansion into multiple markets on the horizon. If you’re bold, collaborative, and driven to make a real difference in people’s lives, we’d love to have you on our team! The Opportunity This is not a traditional coordinator role. As a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible. You’ll play a meaningful role in building our patient panel from the ground up, and your work will directly shape how people in the Rochester community experience us for the very first time. The right person for this role brings genuine enthusiasm for connecting with people, a natural instinct for hospitality, and the follow-through to make sure no one falls through the cracks. Experience in healthcare is helpful, but a deep commitment to customer service and a passion for serving older adults will take you far here. You’ll have the opportunity to: • Be a trusted first point of contact for Medicare-eligible patients and their families, • Represent Town Square Health in the Rochester community at outreach events and health fairs, • Help shape what a welcoming, patient-centered experience looks like as we grow, • Work alongside a collaborative team that is genuinely invested in doing healthcare differently What You’ll Do You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive. No two days will look exactly the same, and that’s part of what makes this role exciting. Patient Engagement & Recruitment • Monitor inbound prospective patient inquiries daily and ensure timely, warm follow-up by phone and email, • Guide prospective patients through the process of scheduling their first appointment, answering questions and removing barriers along the way, • Maintain accurate, up-to-date notes and tracking on the status of all prospective patient inquiries, • Greet patients when they arrive and provide an exceptional, welcoming experience from the moment they walk in, • Collaborate with the Outreach and Education Manager, Director of Growth Marketing, and RN Practice Manager on patient engagement and recruitment strategies Community Outreach & Events • Attend community events as a representative of Town Square Health, engaging aging adults and caregivers to share information about our services and schedule appointments, • Prepare outreach materials and logistics in advance of events in partnership with the Outreach and Education Manager and Director of Growth Marketing, • Bring energy, professionalism, and genuine hospitality to every community interaction Who You Are You’re a natural connector. You’re the kind of person who makes others feel at ease, follows through without being asked, and takes real pride in delivering a great experience. You don’t need a background in healthcare, but you do need a genuine interest in serving older adults and the patience and empathy that comes with it. You’re organized enough to juggle multiple inquiries at once, adaptable enough to represent the organization confidently in the community, and grounded enough to bring warmth and consistency even on a busy day. Most importantly, you believe healthcare can be better, and you want to be part of the team proving it. Qualifications • High school diploma, GED, or equivalent, • 1–3 years of experience in a customer service, hospitality, or community outreach role, • Excellent communication skills and a natural ability to connect with people across backgrounds and ages, • Strong task management and follow-through; comfortable managing multiple inquiries at once, • Ability to work occasional evening and weekend hours for community events, • Reliable transportation for community outreach events, • Experience working in a healthcare setting is a plus, not a requirement, • Experience with phone-based customer service is a plus, • Mission-driven, collaborative mindset and a passion for improving access to high-quality primary care What We Offer • Hourly rate of $20-22/hr, • Comprehensive benefits package (medical, dental, vision, 401K), • Consistent schedule with clarity on expectations around evening and weekend availability, • Opportunity to build something from the ground up, • Direct impact on how patients experience Town Square Health for the very first time, • Collaborative, mission-driven team Equal Opportunity Employer Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs. Powered by JazzHR lqlDm8MV61

Job DescriptionDescription: The Allendale Columbia School is seeking energetic, responsible, and experienced Summer Camp Counselors to support the Allendale Adventurers program serving campers in grades K–3 (ages 6–9). This position is ideal for individuals who enjoy working with children and are confident in providing supervision, guidance, and positive leadership in a fun and active camp environment. The Summer Camp Counselor will serve as a consistent leader for a small group of campers and will escort them throughout the day to a variety of scheduled activities including arts, sports, science, and weekly field trips. Counselors are responsible for maintaining a safe, engaging, and structured environment while encouraging participation, teamwork, and positive social interactions among campers. Counselors play an important role in creating a memorable summer experience by modeling positive behavior, supporting campers during transitions between activities, and maintaining active supervision at all times. The role requires strong communication skills, patience, reliability, and the ability to work collaboratively with fellow counselors and camp leadership to ensure a smooth and enjoyable camp experience for all participants. Key Responsibilities: • Camper Supervision & Engagement: Supervise a small group of campers in grades K–3 throughout the camp day, actively engaging them in activities and encouraging participation in arts, sports, science, and outdoor programming., • Activity Transitions & Support: Escort campers between scheduled activities and assist with activity setup and cleanup while maintaining consistent supervision and organization., • Field Trip Supervision: Support and supervise campers during weekly off-campus field trips to ensure safety, participation, and positive behavior., • Safety & Accountability: Maintain accurate headcounts at all times and ensure all camp safety protocols are followed, including hydration, allergies, and general camper well-being., • Positive Role Modeling: Foster a respectful and supportive camp environment by modeling positive behavior, patience, teamwork, and inclusion for campers., • Team Collaboration: Work collaboratively with fellow counselors and camp leadership to maintain a structured and enjoyable camp experience for all participants.Requirements:MINIMUM QUALIFICATIONS:, • Age Requirement: Must be 18 years of age or older., • Experience: Prior experience working with children is required (camp counseling, coaching, tutoring, babysitting, childcare, or similar youth programming)., • Health & Safety: CPR and First Aid certification strongly preferred., • Personal Qualities: Demonstrated ability to supervise and engage groups of children in a safe and positive manner. Must be reliable, energetic, patient, and a strong role model., • Commitment: Availability to work the 2026 Summer Program (June 29 – August 7) preferred. A minimum commitment of three consecutive weeks is required., • Clearance: Must successfully complete all required background checks in accordance with school and state requirements. PHYSICAL REQUIREMENTS: • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc., • Participate in routine conversation in person or via telephone and distinguish telephone, radio/pager signals, alarms, and other auditory tones Schedule: Monday – Friday Hours: Approximately 37.5 hours per week during the summer camp session. Shift Flexibility: Choose your preferred schedule! Early Shift: 8:00 AM – 3:30 PM Late Shift: 9:00 AM – 5:30 PM Commitment Requirements We are looking for consistency for our campers. While we are hiring for the full summer, we have specific requirements for partial stays: Priority: Applicants who can commit to the full 6-week term will receive precedence. Minimum Requirement: We do not accept commitments of less than 3 consecutive weeks. Option A: June 29th – July 17th Option B: July 20th – August 7th Compensation: $16.00 – $20.00 per hour commensurate with experience. This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Lunch Provided Please send your resume and letter of interest to Regina Grice, Director of Human Resources, at jobs@allendalecolumbia.org. Include your full name and “Summer Camp Counselor" in the subject line. Please do not send a fax or a paper copy. Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students.

Job Description Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you! At Valera Health we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE. Watch to learn more about Valera Health here! Mental Health Therapist - New York At Valera Health, we believe exceptional mental healthcare starts with supporting exceptional providers. Founded by clinicians who know how hard it is to find quality care for everyone, especially underserved communities, we've built something different—a place where you can focus entirely on what you do best: providing compassionate, evidence-based care to those who need it most. As a therapist with Valera, you'll treat the complex cases others turn away—from mild anxiety to schizophrenia and bipolar disorder—while our dedicated administrative team handles all the scheduling, billing, and prior authorizations. This means you can practice at the top of your license alongside psychiatrists, medical assistants, and care coordinators, delivering care that truly transforms lives. Ready to be part of something bigger? Join our mission to make quality mental healthcare accessible to everyone. Join the Valera Community: Enjoy competitive compensation and benefits because your expertise deserves to be valued.Deliver exceptional, inclusive mental healthcare that truly meets patients where they are.Become part of a supportive provider community with a compassionate care team genuinely dedicated to patient outcomes.Collaborate within our vetted in-house network of health coaches, therapists, nurse practitioners, and psychiatrists with diverse expertise.Focus on clinical work while we provide the technology and EMR systems for efficient, effective care delivery.Receive comprehensive support including malpractice insurance, healthcare benefits, continuing education, PTO, and competitive per-visit compensation. Access clinical training opportunities to expand your skills (with available CEUs). Set your own schedule and work remotely while earning steady, predictable pay. Job Duties: • Render evidence-based treatment to a spectrum of patients., • Provide an array of mental health services to promote individualized patient recovery primarily through telehealth video or telephone., • Conduct intakes, individual, group, and family therapy when applicable., • Provide mental health assessments, counseling, referrals, and intervention services., • Complete and maintain documentation in a timely and accurate manner and according to Federal, State, and company guidelines. Requirements: • Active LMSW in New York, • Minimum 1 year of 1:1 clinical experience using evidence-based treatment, • Experience with EMR documentation and treatment planning, • Reliable technology access: high-speed internet and private workspace for confidential sessions, • Willingness to obtain additional state licenses What Makes You Stand Out: • Fluency in Spanish, Mandarin, or Cantonese, • Training in EMDR, DBT, or other specialized modalities, • Telehealth or remote experience, • Self-motivated with strong independent work skills and collaborative team spirit, • Excellent engagement and assessment abilities with diverse patient populations Compensation: At Valera, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our recruiters will review our compensation model on our first call with you to be able to make an informed decision. In addition to a highly competitive benefits plan, Valera's W-2 therapists' compensation plan totals ~$50K-$89K, which consists of a base salary plus a monthly productivity incentive. An onboarding incentive will also be added to the first three paychecks during a clinician's ramp-up period. Be part of our mission! We are very proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation. We hire people from all backgrounds because that's what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Check us out on Linkedin!

Job DescriptionDescription: The Allendale Columbia School is seeking experienced, engaging, and highly professional Lead Pre-K Teachers to support our Summer 2026 program serving our youngest campers (ages 3–5). This position is ideal for classroom educators who are passionate about early childhood development and are excited to lead a structured, play-based summer program in a well-supported environment. The Lead Pre-K Teacher will serve as the primary instructor and leader for a Pre-K classroom group, designing and implementing daily programming aligned with weekly camp themes. This role offers creative autonomy, allowing teachers to develop engaging, developmentally appropriate activities that promote exploration, social-emotional growth, and early learning. Teachers will be supported by a dedicated Support Staff member and a Counselor-in-Training (CIT) to assist with classroom management, transitions, and student support. The Lead Teacher is responsible for maintaining a safe, nurturing, and structured classroom environment while fostering positive relationships with campers and modeling strong classroom leadership. This role requires a high level of organization, consistency, and professionalism to ensure a positive and stable experience for our youngest campers. All classroom materials and supplies are provided, allowing teachers to focus on instruction, creativity, and connection. Key Responsibilities: • Classroom Support & Engagement: Assist the Lead Teacher with daily activities, including art projects, playtime, and group participation, ensuring campers remain engaged and supported., • Activity Implementation: Support the execution of planned curriculum and activities; bring lessons to life without responsibility for curriculum design., • Transitions & Daily Logistics: Assist with snack time, bathroom breaks, and safely escorting campers between activities while maintaining organization and structure., • Classroom Management: Work collaboratively with the Lead Teacher to maintain a positive, inclusive, and well-managed classroom environment., • Early Childhood Support: Provide hands-on assistance to young campers as they develop independence, social skills, and comfort in a group setting., • Safety & Supervision: Maintain active supervision, accurate headcounts, and ensure all health and safety protocols are followed, including allergies and hydration.MINIMUM QUALIFICATIONS:, • Must have professional classroom teaching experience in Pre-K or Early Elementary settings, • Note: Substitute teaching or after-school care experience alone does not meet this requirement, • Demonstrated ability to design and implement age-appropriate, play-based curriculum, • Strong classroom management and organizational skills, • Ability to foster a safe, nurturing, and engaging learning environment for young children, • Must be reliable, patient, and a strong role model, • Ability to work collaboratively with support staff and mentor junior team members, • Availability to commit to the 8-week program (June 22 – August 14) preferred; minimum commitment of 4 consecutive weeks required (Session 1 or Session 2) PHYSICAL REQUIREMENTS: • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc., • Participate in routine conversation in person or via telephone and distinguish telephone, radio/pager signals, alarms, and other auditory tones Compensation: $25.00 per hour This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Lunch Provided Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students. Requirements:

Job Description Looking for a full-time Physical Therapist for a Skilled Nursing Facility in the Rochester, NY. We are offering competitive compensation, and a comprehensive benefit package. Job Responsibilities: Evaluates, provides, and ensures patient’s plan of care. Oversees Physical Therapy Assistants providing guidance, discussing progress and monitoring clinical interventions/skills. Provides skilled services and interventions using various techniques that are needed to achieve patient’s goals. Follows all regulations and guidelines of facility including compliance with confidentiality and HIPPA. Adheres to discussed scheduled hours and conducts self in a professional manner at all times. Provides skilled documentation of patient’s condition, and provide caregiver/patient education, progress and need for services. Ensures safe treatment practices and monitors patient’s engagement and responses to treatment, modifies as necessary. Requirements include: Valid NY professional license Graduated from an accredited Physical Therapy program Preferred experience with rehab optima and skilled nursing facilities New graduates are welcome

Job DescriptionDescription: PRN Physical, Occupational, and Speech Therapy, an affiliate of The Weston Group, is dedicated to providing evidence-based, person-centered therapeutic services to residents. We are proud to remain a therapist-owned and operated company that believes in a unique and innovative approach to geriatric care. We are looking for a committed and patient-focused part time or per diem Speech Language Pathologist to join our rehab team in Penfield, NY. You will offer effective and client-centered services that will enable people to confidently and independently carry out everyday tasks or activities. POSITION SUMMARY A Speech Language Pathologist is a skilled, registered and licensed professional who evaluates and treats patients referred by a physician. Treatment approaches utilize applicable modalities, supervision of rehabilitation techs, and/or exercise to restore function. RESPONSIBILITIES • Address client's aspects of performance to support engagement in occupations that affect health, well-being, and life quality., • Select and adapt the appropriate per case speech therapy treatment model, method, and approach to direct the process of interventions., • Guide and educate family members and caregivers., • Observe, note, and report on the progress of long- and short-term treatment goals., • Collect data and document processes followed., • Regularly follow-up with clients. SKILLS • Proven working experience as a Speech Language Pathologist, • Excellent knowledge of principles and practices of Speech Language Pathology, • Ability to manage patients with different types of personalities, • Current knowledge of treatment practices per discipline and drive to continually learn and grown in the profession, • Professional behavior, • Excellent interpersonal communication skills BENEFITS: • 401K, • Referral Bonus Policy, • Flexible scheduleRequirements: EDUCATION AND TRAINING Speech Language Pathologists must be a graduate of an accredited Speech Pathology training program and have secured the Certificate of Clinical Competence. LICENSURE OR REGISTRY REQUIREMENTS Speech Language Pathologists must be licensed in the state practicing by the Board of Speech Therapy and provide an acceptable Criminal Background Check.

Job Description Looking for a PER DIEM Occupational Therapy Assistant for a Skilled Nursing Facility in Rochester, NY WORK LOCATION: WESLEY GARDENS 3 Upton Park, Rochester, NY 14607, USA We offer competitive compensation, and a comprehensive benefit package. Job Responsibilities: • Provides skilled therapeutic intervention and services under the supervision of an Occupational Therapist., • Follows all regulations and guidelines of facility including compliance with confidentiality and HIPPA., • Adheres to discussed scheduled hours and conducts self in a professional manner at all times., • Provides documentation of patient’s condition, and provide caregiver/patient education as appropriate., • Regularly discusses with supervising Occupational Therapist patient’s progress and any concerns or guidance needed., • Ensures safe treatment practices and monitors patient’s engagement and responses to treatment, modifies as necessary. Requirements include: • Valid professional license, • Graduated from an accredited Occupational Therapy Assistant program, • Preferred experience with rehab optima and skilled nursing facilities, • New graduates are welcome

Job DescriptionDescription: osition Summary: Are you ready to love what you do? Assess elder’s leisure skills, interests, and desire for meaning in order to develop a variety and balance of programs to increase the quality of life and meaningful activities of the elders who live at SJH. Coach/mentor team members to participate in engaging elders in meaningful opportunities and promoting their desires and life style choices. Qualifications & Education Required: What is required to be successful on the job? • High school diploma or GED required, and 2 years of experience in an age-appropriate social or recreational program within the last 5 years, 1 of which was full-time in a patient or resident activities program in a health care setting required, • Bachelor’s degree in TR or related human service field preferred, • Prior experience with older adults and people living with dementia preferred, • Ability to interact with elders and care for their needs, • Willingness to embrace and exemplify St. John’s Brand Characteristics Core Organizational Competencies: What are the expectations of me at St. John’s? • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor. Position Competencies: What are the required skills that set me apart from other candidates? • Utilizes community resources effectively, • Supports education and peer-to-peer coaching, • Advocates for, and bring meaning to people, particularly those living with dementia, • Discharge and transition planning to maintain meaningful lives, • Speedy and timely decision maker, • Committed to making a difference and excellent customer service, • Uses resources wisely around department budgets, • Values continual improvement, • Passes on information to coworkers, • Shifts priorities as needed, • Strong organizational skills, • Good judgment about people, • Shows sensitivity for others, • Is a collaborative team player, • Enjoys being around people who are different, • Adapts appropriately to cultural differences, • Takes responsibility for their actions, • Maintains confidentiality when requested, • Spontaneous, fun, and playful, • Can make tough decisions when necessary Requirements: Essential Functions: What will I be doing to make an impact? • Work as a part of the interdisciplinary team to address recreation and leisure needs, problems, goals and interventions, • Identify and share what meaningful activities mean to each elder, • Balance individual, neighborhood, and community opportunities for meaningful engagement, • Actively participate in care plan, rounds; and other meetings, • Complete MDS and care plan pieces in a timely manner, and in collaboration with the interdisciplinary team, • Documentation responsibilities which include but are not limited to: leisure assessment, prior leisure interests, and progress notes. Documentation to be in accordance with facility and regulatory agency guidelines, • Provide education and resource counseling to elders, families and staff regarding leisure opportunities, • Refer to and collaborate with other disciplines (i.e.: spiritual care, music therapy, volunteers, hospice, psychiatry, therapies) as appropriate, • Design and execute a monthly calendar of therapeutic recreation programming considering the needs and interests of assigned units/facility, • Collaborates with the SJH team to organize, design, and execute community programs in/out of the facility, • Facilitate the planning and execution of community outings, enabling elders to maintain community ties, and participate as desired, • Maintain necessary paperwork around department spending, receipts, and other assorted documentation, • Actively involved in own development of position related competencies, • Other duties assigned as necessary to support St. John's mission, vision, values

Job DescriptionPharmaceutical Sales Representative - Primary Care & Specialty (Entry level or Experienced) We are a fast-growing pharmaceutical and healthcare company that markets a variety of innovative healthcare products. We are currently looking to add many sales professionals to our Pharmaceutical Sales Rep team. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection. We strive to improve patient outcomes while reducing overall health care costs. We are in search of an energetic Pharmaceutical Sales Rep to add to our Pharmaceutical Sales Rep team. They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States. Your Responsibilities as one of our Pharmaceutical Sales Reps: • Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of our pharmaceutical products., • To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times., • Maintain knowledge and data, which are constantly changing, with respect to the pharmaceutical products you represent., • Provide product educational programs/in-services to customers., • Work within Compliance guidelines and our industry regulations at all times., • Develop strategies and tactics to generate sales., • Develop and implement strategies specific to each customer within an account (i.e., Office Manager, Physician Assistants, nurses, billers, secretaries, etc.)., • Effectively manage allocated resources (i.e., financial)., • Provide outstanding customer service by responding to our customers' requests, inquiries and needs.Why You?, • You must have strong sales abilities or demonstrated success as a Sales Rep professional, • Ability to understand and communicate highly scientific and technical medical information., • Pharmaceutical industry product knowledge education, • Excellent communication / interpersonal skills, • Passion for excellence / embrace competition, • Must be able and willing to drive or operate a vehicle – driving is an essential function of this role as you will cover over 80 physicians within your local territory (no overnight travel required)Preferred qualifications to become one of our Pharmaceutical Sales Representatives:, • Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution, • Ability to sell HCP administered injectable products, • Demonstration of high performance, • Strong communication, presentation and influencing skills required, • Demonstrated ability to identify unique sales opportunities and to perform tasks beyond designated responsibilities, • Demonstrated teamwork and leadership skills, • Strong business planning skills and ability to multi-task.Why work for us? Our mission is to improve the quality of human life by enabling our Pharmaceutical Sales Reps to do more, make patients feel better and live longer. Our world-leading business deliver innovative medicines, and consumer healthcare products. We need a talented and motivated pharmaceutical sales workforce to deliver against our strategy. To achieve this, we strive to attract the best sales people and to create an environment that empowers and inspires. You may apply for this position online by selecting the Apply now button. Powered by JazzHR diILawitTi

Chief Clinical Officer Rochester, NY JK Executive Strategies is proud to partner with a FQHC in search of a Chief Clinical Officer to join its executive leadership team. The Chief Clinical Officer (CCO) provides strategic clinical leadership, medical oversight, and operational direction to advance the mission and long-term sustainability. Reporting to the President & CEO, the CCO leads the organization's clinical strategy, driving quality, population health, integrated care, provider engagement, regulatory compliance, and improved patient outcomes. Working closely with executive leadership, the CCO strengthens care delivery, expands clinical capacity, supports provider development, and ensures high-quality, evidence-based, patient-centered care. This leader partners across clinical, operational, financial, and community teams to improve access, optimize resources, and advance organizational goals. The ideal candidate is a collaborative, mission-driven physician executive who models integrity, accountability, and clinical excellence while fostering a culture of teamwork, continuous improvement, and exceptional patient care. Clinical Strategy & Medical Leadership • Provide strategic leadership for the medical programs and clinical services., • Partner with executive leadership to develop and implement clinical strategies aligned with organizational goals., • Lead efforts to integrate medical programs and strengthen coordinated, patient-centered care., • Participate in program planning and the development of departmental goals and objectives., • Develop clinical initiatives and policy recommendations that support organizational growth. Clinical Capacity, Access & Utilization • Establish and monitor clinical capacity, productivity, and utilization targets., • Recruit, retain, and mentor clinical providers., • Set performance expectations and hold providers accountable for results., • Ensure clinical operations support organizational priorities., • Partner with finance and operations to support sustainable clinical programs., • Use technology and data to improve provider effectiveness, efficiency, and patient access. Quality, Patient Safety & Clinical Outcomes • Oversee clinical quality, peer review, and performance improvement programs., • Ensure evidence-based standards of care are consistently delivered., • Evaluate clinical performance and implement quality improvement initiatives., • Partner with Quality Improvement to develop dashboards and meaningful clinical metrics., • Collaborate with nursing and clinical leaders to improve patient care and operational efficiency., • Promote a culture of accountability and clinical excellence. Provider Leadership & Engagement • Mentor providers and support complex clinical decision-making., • Support onboarding, education, and ongoing provider development., • Conduct provider evaluations in accordance with organizational policies., • Partner with Human Resources on provider performance management., • Lead provider meetings that promote communication and accountability., • Foster a positive, collaborative clinical culture. Population Health & Community Programs • Lead clinical programming based on patient needs, community health priorities, and data., • Partner with leadership to identify opportunities for new and expanded services., • Collaborate with community partners to improve access and population health outcomes., • Support innovative programs that advance the mission. Compliance & Regulatory Oversight • Develop and maintain clinical policies and procedures., • Ensure compliance with HRSA, NYSDOH, Joint Commission, QA/QI, and other regulatory requirements., • Promote adherence to professional, ethical, and organizational standards. Financial & Organizational Leadership • Partner with executive leadership on departmental budgets and resource planning., • Support grant opportunities through clinical leadership and program development., • Use performance data to guide planning, staffing, and operational improvements., • Provide regular reports and recommendations to the CEO and Board., • Participate as an active member of the executive leadership team. Education & Experience • Master’s Degree in Nursing (MSN) from an accredited institution (required), • Doctor of Nursing Practice (DNP) or PhD in Nursing or Healthcare Leadership (preferred), • Current, unrestricted Nurse Practitioner license in the State of New York, • National Board Certification as a Nurse Practitioner, • DEA registration and prescriptive authority, as applicable, • Minimum of 10 years of progressive clinical practice experience., • Minimum of 5 years of executive or senior clinical leadership experience, preferably within a Federally Qualified Health Center (FQHC), integrated delivery system, or other ambulatory healthcare organization., • Demonstrated experience leading clinical quality, patient safety, regulatory compliance, performance improvement, provider management, population health, and interdisciplinary clinical operations. Preferred Qualifications • Experience with HRSA-funded health centers and Section 330 requirements., • Knowledge of UDS reporting, PCMH standards, and value-based reimbursement models., • Experience partnering with physicians, executive leadership, and governing boards., • Proven success leading organizational transformation, workforce engagement, and quality improvement initiatives. Knowledge, Skills & Abilities • Knowledge of community health, primary care, and public health., • Strong leadership, coaching, and provider development skills., • Ability to use data to drive strategic and operational decisions., • Excellent communication, collaboration, and relationship-building skills., • Ability to lead effectively in a complex healthcare environment., • Commitment to the mission and community-centered care. Salary Range $216,550 – $240,000 JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Work mode: Field Based Territory: United States Additional Location(s): N/A; US-NY-Rochester/Pittsford Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions. About the role: At Boston Scientific, we advance science for life by delivering transformational therapies that improve patient outcomes. As a territory manager in our Rhythm Solutions division, you will be responsible for driving sales of the WATCHMAN Left Atrial Appendage Closure (LAAC) device, a groundbreaking alternative to long-term anticoagulation therapy for patients with nonvalvular atrial fibrillation; FARAPULSE Pulsed Field Ablation therapy; and additional Electrophysiology products. In this dynamic, field-based role, you will identify and develop new business opportunities, foster long-term customer relationships and support procedural success through hands-on clinical expertise. You will work closely with electrophysiologists, interventional cardiologists and hospital stakeholders to expand access to WATCHMAN, FARAPULSE and other electrophysiology products while making a measurable impact on patients' lives. Your responsibilities will include: • Drive sales performance by executing territory sales strategies and meeting or exceeding revenue and unit growth targets on a monthly, quarterly and annual basis., • Build strong relationships through frequent customer visits, therapy awareness activities and engagement with physicians and referral networks., • Develop account strategies by analyzing customer needs, competitive positioning and market trends in collaboration with your regional sales manager., • Support implant procedures clinically to understand physician preferences and ensure positive patient outcomes., • Lead product education efforts, including in-services, product demos and tailored presentations to hospital staff and clinicians., • Develop pricing proposals in partnership with internal stakeholders that align with customer needs and company policy., • Respond to customer feedback by identifying and implementing feasible, value-based solutions., • Expand access within hospital systems by identifying decision-makers and building new contacts across departments., • Demonstrate strong clinical and technical aptitude with deep understanding of Watchman device usage and procedural dynamics. Qualifications: Required qualifications: Minimum of a bachelor's degree or equivalent education and experience. Minimum of 6 years' experience in sales, ideally in medical devices calling on cardiology, cath/EP labs or hospital-based environments. Proven success in territory development, sales growth and customer relationship management. Preferred qualifications: Master's degree or MBA. Experience in structural heart, interventional cardiology, electrophysiology or a related industry. Prior experience supporting implantation procedures in cardiovascular or medical device settings. Technical aptitude and the ability to communicate complex product information clearly. Flexibility to work varied hours and complete a rigorous training program. The anticipated annualized base amount or range for this full time position will be $65,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. Nearest Major Market: Syracuse Job Segment: Medical Device, Electrophysiology, CRM, MBA, Neurology, Healthcare, Technology, Management

We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry's services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success. Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare's most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we're changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We're not just growing quickly we're redefining how behavioral healthcare is delivered in America. Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. You're ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You're driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder's mindset to every relationship, opportunity, and challenge. You're a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You're equally at home nurturing relationships and driving results. You're competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes. • Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams, • Prospect and convert new medical practices into ongoing referral partners, • Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction, • Execute strategic territory plans to hit and exceed referral growth and provider retention targets, • Lead in-office visits, practice presentations, lunch-and-learns, and community outreach, • Establish workflows, troubleshoot barriers, and ensure smooth referral processes, • Maintain accurate and timely account activity in CRM (HubSpot), • Represent Talkiatry at industry events, community partnerships, and relevant health system function, • Ambitious, self-driven, and motivated by results, • Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders, • A natural relationship-builder who thrives in the field and enjoys face-to-face engagement, • Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets, • Consultative in your approachyou educate, influence, and earn trust, • Organized, resourceful, and accountable to performance metrics, • Passionate about improving access to mental health care and helping providers better serve their patients, • 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development, • Proven ability to meet or exceed referral or sales growth targets, • Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred, • Comfort working in a fast-growth environment with autonomy and responsibility, • CRM proficiency (HubSpot or Salesforce preferred), • Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field, • Ability to travel within assigned territory approximately 75% of the time, • Competitive compensation with uncapped bonus potential, • Field autonomy with strong cross-functional support (clinical, operations, marketing), • A mission-driven culture focused on expanding access to mental health care, • A team-first environment rooted in collaboration, knowledge sharing, and shared success, • Career growth and development, including coaching and a clear advancement path as we scale, • Regular team learning sessions, playbook sharing, and field enablement, • The opportunity to have real impact in your community while building a market from the ground up, • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care, • Collaborative environment: be part of building something from the ground up at a fast-paced startup, • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!, • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands, • It all comes back to care: we're a mental health company, and we put our team's well-being first

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500193 Medicine SMH Gastrointestinal Work Shift: UR - Day (United States of America) Range: UR URCB 210 H Compensation Range: $27.75 - $37.46 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Manages an ambulatory practice with 12 to 19 exam rooms. In conjunction with clinical leadership, promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance. Directs staff using the ICARE framework, promoting a collaborative, diverse, and professional team. Responsible for performance management of all non-clinical staff. • Implements procedures for enhancing levels of service and quality and enforces medical office policies and procedures in a mid-size practice., • Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying process as necessary., • Establishes and maintains efficient and responsive patient flow system., • Schedules and facilitates regular office meetings with providers and office staff., • Ensures proper registration and insurance pre-verification management processes are followed, including warm transfers to centralized functions., • Prepares weekly schedule for staff, ensuring proper staffing to support daily office operations, including directly monitoring workflow to ensure accuracy and maximum efficiency in a mid-size practice., • Supports and upholds policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance., • Oversees maintenance of patient records, including storage and transfer., • Establishes performance improvement goals for the office, remaining in alignment with the goals and objectives of the department., • Works collaboratively with providers to build templates in alignment with department expectations and manage ongoing schedule changes., • Responsible for recruiting, hiring, orientation, training, development and evaluation, and staff management in a mid-size practice., • Manages clinical staff in collaboration with the site medical director and or nurse manager., • Ensures initial new employee and annual staff mandatories are completed and tracked for compliance., • Conducts timely and thorough employee end-of-probation and annual performance appraisals., • Performs weekly input and review of payroll in electronic payroll systems., • Manages and approves staff requests for time off and overtime., • Monitors employee engagement and serves as a change management leader to foster a positive work environment in a mid-size practice., • Oversees performance management and corrective discipline processes as needed., • Accesses and interprets patient satisfaction survey data and regularly share results with providers and staff., • Serves as a patient relations advocate by demonstrating skills in resolving difficult patient complaints and concerns., • Defines expectations for patient satisfaction and lives the brand for UR medicine., • Monitors charge reconciliation process, including production of weekly reports., • Assists in preparing annual and capital budgets, including required justifications, and effectively manages within budgeted parameters., • Responsible for control and accuracy of petty cash, cash reconciliation, and balancing of daily deposits., • Develops cost reduction and expense management initiatives in collaboration with site medical director., • Hold staff accountable for target achievement., • Processes pharmaceutical, supply and other types of orders timely and accurately from approved vendor lists., • Maintains provider schedules to ensure adequate visit volumes for patient access and financial performance., • Oversees the bi-annual inventory process., • May assist clinic/practice with oversight of revenue generating programs based on quality initiatives to improve population health metrics, specifically focused on the pay-for-performance programs., • Engages practice performance in clinical quality initiatives through maximizing the number of patients seen for risk-adjustable visit types on a yearly basis and supporting data analytic work and patient outreach., • Responsible for maintaining high levels of quality service, environment and compliance with local, state and federal regulation and standards., • Oversees completion and submission of quality reports., • In collaboration with practice providers(s), oversees clinical compliance for quality assurance, documentation, and reporting., • Ensures compliance with standard, HIPAA, OSHA and JCAHO policies., • Develops and trains/practices for emergency and disaster planning protocols., • Understands and enforces patient rights and organizational ethics philosophies., • Attends monthly meetings per department requirements., • Acts as liaison with property managers to manage and address issues with property/facility., • Administers CME benefits and provides monthly reports to providers., • May serve as eRecord superuser., • May participate on ambulatory committees to review best practices., • Other duties as assigned., • Associate's degree preferably with coursework in business administration or health care administration and 3 years administrative experience with one of those years' healthcare management required, • Bachelor's degree preferred, • Or equivalent combination of education and experience, • Electronic Medical Record (EMR) skills (with training) with proficiency in all aspects, including template building and billing knowledge preferred, • Advanced knowledge of medical practices, terminology, and reimbursement policies preferred, • Microsoft Outlook email skills preferred, • Electronic filing skills preferred, • Typing skills preferred, • Intermediate proficiency with Microsoft Word and Excel preferred, • Notary License within 1 year preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our 'people first' philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease. Our ambition is for our novel, first-in-class treatment for bladder cancer to become the new standard of care and backbone therapy for patients across the non-muscle invasive bladder cancer (NMIBC) disease spectrum. In 2024, our intravesical gene therapy achieved over 1,500 patients treated across the country at most major medical centers and community care centers. This exceptional first-year performance has made it among the top five best-selling gene therapies, and its uptake reflects a movement within the category toward innovative therapies and new hope for patients and their families. Our Uro-Oncology team is expanding with a variety of rewarding opportunities in commercial, medical affairs and technical operations. If you are energized by the prospect of bringing the benefits of cutting-edge science to meet the needs of patients, we may have the perfect role for you. This is a highly visible, strategic role for a commercially minded leader with deep urology experience, strong executive presence, and a track record of driving impact through influential customer engagement. The Associate Director, Strategic Engagements is responsible for developing and executing strategic external engagement initiatives across community-based urology practices, large independent urology groups, and other high-impact stakeholders supporting the brand. This individual will serve as a commercial liaison to key urology and uro-oncology opinion leaders cultivating relationships with influential healthcare professionals, health system leaders, and operational stakeholders to generate actionable market insights, identify opportunities to improve patient access and adoption, and inform commercial strategy. Working in close partnership with Marketing, Medical Affairs, Market Access, Sales, Leadership, and Strategic Engagement colleagues, this individual will drive initiatives that strengthen community engagement, enhance stakeholder collaboration, and accelerate adoption of the brand across priority account settings. Must have pharmaceutical marketing experience, experience working closely with thought leaders (preferably in Urology), superior communication skills, including listening, written, verbal, and presentation skills. Experience communicating with leadership; and a track record of project completion and success. This role will provide national coverage (must be in close proximity to a major airport). This is your opportunity to play an important role in making available to patients a novel therapy that has the potential to set a new benchmark for what's possible in bladder cancer care. With Ferring, you will be joining a recognized leader, identified as one of "The World's Most Innovative Companies" by Fast Company, and honored by Fortune with inclusion on its "Change the World List," for addressing society's unmet needs. Ferring US is also Great Places to Work Certified, distinguishing it as one of the best companies to work for in the country. Responsibilities: • Lead and support strategic engagement activities across the Bladder Cancer Healthcare Ecosystem; community-based urology practices, large independent urology groups (including LUGPA affiliates), and other priority accounts., • Develop and execute engagement strategies that strengthen relationships with influential physicians, advanced practice providers, administrators, nurses, and operational leaders., • Identify, prioritize, and monitor key opinion leaders, academic centers, and strategic accounts; ensure coordinated deployment of appropriate commercial resources, • Identify emerging trends, operational barriers, treatment pathway opportunities, and evolving customer needs, translating insights into actionable recommendations for cross-functional teams., • Communicate complex scientific and clinical concepts with clarity and credibility to support strategic customer engagement and commercial objectives., • Partner with Marketing, Medical Affairs, Market Access, Sales Leadership, and Commercial Operations to develop coordinated engagement strategies aligned with brand objectives., • Support planning and execution of advisory boards, roundtables, executive engagements, and peer-to-peer educational initiatives., • Translate field and thought leader insights into clear, actionable recommendations that inform brand strategy, lifecycle planning, evidence needs, and future growth opportunities., • Partner cross-functionally with Sales leadership, Marketing, Market Access, and Field Medical to ensure aligned, effective execution across customer touchpoints., • Collaborate and execute on at major congresses and priority scientific meetings by identifying high-priority stakeholders, supporting engagement planning, and synthesizing post-congress insights., • Build trusted relationships with key opinion leaders, operational decision makers, and emerging influencers across assigned strategic accounts., • Monitor competitive activity, treatment trends, practice evolution, and healthcare delivery changes impacting NMIBC management., • Maintain a deep understanding of practice operations, referral patterns, reimbursement considerations, and treatment workflows., • Partner with the Strategic Engagement team to ensure consistent insight generation, dissemination, and cross-functional communication., • Support development of strategic account plans that align customer engagement activities with broader commercial priorities. Requirements: • Bachelor's degree required; advanced degree PhD, PharmD, MD or MBA preferred., • Minimum of 5-8 years of progressive pharmaceutical industry experience, prefer combination of sales, medical affairs and/or marketing., • Demonstrated success developing strategic relationships within the Oncology Healthcare Ecosystem: urologists, uro-oncologists, and other healthcare stakeholders influencing patient care; oncology or urology experience required., • Strong background in commercial strategy, brand planning, professional education, and society engagement preferred., • Successful product launch experience strongly preferred; experience with first-in-class therapies a plus., • Proven ability to generate and leverage customer insights to shape market development and brand strategy., • Strong analytical, strategic thinking, and problem-solving skills., • Exceptional communication skills, including written, verbal, and presentation capabilities., • Familiarity with promotional review processes and compliant external engagement required., • Ability to travel frequently (approximately 5065%). Physical Requirements: • Sitting approximately 3 4 hours at a time while driving or as a passenger and operating an automobile up to 60% of the time depending upon the geography of the territory., • Walking up to 15% of the time depending upon the geography of the territory., • Climbing stairs and/or ramps may be required in certain urban territories where the use of public transportation may be necessary during the course of the work day., • Standing, more than 1 -2 hours at a time., • Lifting, carrying, pushing and/or pulling items such as laptop, iPad, printed material and product samples weighing up to 20 pounds, into and out of a car, train or airplane and into physician offices and/or medical facilities., • Long distance travel via airplane or other commercial conveyance approximately 2-3 times per year. Additional overnight and/or longer distance travel may be required more frequently, depending upon the territory. Ferring + you At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry's most impressive people, these are just some of the ways we live our "People First" philosophy. Our Compensation and Benefits At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $178,000 to $218,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of an annual bonus - payouts are based on individual and company performance. Benefits for this role include: comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees; a 401k plan and company match; short and long-term disability coverage; basic life insurance; wellness benefits; reimbursement for certain tuition expenses; sick time frontloaded

Rochester, NY $10,900 - $220,000 a year Embark on a Journey as a Healthcare Talent Liaison Connect Lives and Careers from Anywhere Overview Imagine a career where every conversation has the power to change destinies. A position where you don't just fill roles, but craft pathways for clinicians to achieve their true calling. Here at MLR, we see healthcare recruiting as a personal mission and we elevate those who contribute to the movement. We are on the lookout for driven, commission-minded individuals eager to join us in our quest to link exceptional healthcare professionals with organizations committed to transforming patient care. This isn't about working through endless hiring cycles; it's about being the catalyst for meaningful connections identifying potential candidates, engaging in impactful conversations, and facilitating essential meetings that lead to tangible change. Enjoy the freedom to work when and where you like. Earn a fulfilling income. Create a difference in one of the most vital fields out there. Your Responsibilities • Utilize our custom platform and your network to identify prospective healthcare candidates, • Reach out to potential candidates to introduce intriguing opportunities with MLR and assess their interest, • Schedule appointments between candidates and skilled recruiters for thorough evaluations, • Maintain momentum by following up with leads throughout their hiring journey, • Keep precise and current records within our applicant tracking system, • Earn commission through meetings scheduled, interviews conducted, and successful hires attributed to your outreach Keys to Your Success • Exceptional written and verbal communication skills, • A proactive mindset you govern your schedule; let it not govern you, • A passion for outreach, building connections, and facilitating career advancements, • Prior recruiting experience isn't necessary we'll mentor the organized and resourceful individuals willing to learn Compensation Structure This is an opportunity based entirely on performance and commission, offering no limits on your earning capacity or potential for success. Your earnings will be comprised of: • Commission for every qualified meeting set, • Additional compensation for each interview generated from your outreach, • Multipliers on commissions from new business secured, • Bonus incentives for successful placements linked back to your leads, • Extra earning avenues based on performance (such as retention bonuses) We uphold a transparent performance tracking system every dollar earned corresponds directly to your actionable contributions. Why Choose MLR? We're not merely assembling a recruiting team. We're on an extraordinary mission one that prioritizes flexibility, meritocracy, and alignment with a vital cause. Unlimited Income Potential - Your contributions directly influence your earnings. The more you deliver, the more you receive. Simple as that. Boundless Flexibility - Work remotely at your own pace, allowing your career to blend seamlessly with your lifestyle. Cultivating Environment - We nurture innovation and provide powerful resources without the hindrance of micromanagement. Genuine Impact - Beyond merely arranging meetings, you're facilitating meaningful roles that will enrich patient lives. This Opportunity is Ideal for: • Stay-at-home parents, wanderlust travelers, or gig workers craving endless flexibility, • Individuals looking to break into promising fields within recruiting and healthcare, • Affiliate marketers, influencers, and digital creators adept at crafting engaging content and fostering connections, • Healthcare professionals aiming to transition into recruitment or leverage their established networks, • Sales enthusiasts who value the significance of their service nurturing lives and opening new possibilities What Success Looks Like You may not need an impressive title or years of experience; curiosity, communication skills, and a consistent approach to engagement will fuel your success. Visualize yourself reaping rewards each time someone you've spoken to makes strides toward their dream employment. That is the essence of achievement here. Your journey may begin with small steps occasional conversations, a few booked meetings. Soon, that spark evolves into a steady rhythm. Your leads develop into interviews; interviews bloom into job offers. You're not only earning; you're transforming livesall while embracing your preferred working style. Where You Will Work Wherever you find Wi-Fi and fulfillment. Whether it's at a serene caf, a cozy corner of your home, or a beautiful seaside retreat, the choice is yours. This role offers complete remote independence. No commuting, no time zone burdens, and no risk of burnout. Begin Your Journey Today This is more than just another role; it's an opportunity to help redefine the landscape of healthcare one connection at a time. If you possess enthusiasm for conversation, a knack for building relationships, and a desire to be recognized for your results, we invite you to connect with us. Take the leap and join our mission-driven team that cherishes autonomy, action, and meaningful impact. When you unite people with purpose, everyone thrives especially you.

The position provides management and administrative support to the practice. The role works closely with the Lead Physician and other providers of the practice, developing business strategies, formulating budgets, and overseeing daily operations. The position's primary responsibility is to plan, coordinate, direct, and supervise various elements of the practice, including, but not limited to, financial, operations, and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings. Provides leadership for staff; exhibits leadership core competencies; provides superior customer service; communicates and models the mission and values of the system. Key Responsibilities: • Responsible for daily management of physician practice site(s) utilizing available tools and/or reports to facilitate improvement and ensure compliance, • Responsible for the financial operations of the practice. Reviews monthly financial performance. Identifies opportunities for improvement and develops a plan to implement necessary changes to meet budget. Participates in annual budget development and is accountable for practice adherence to budget. Ensures compliance with fiscal standards with a focus on volume, payer mix, fees, customer service initiatives, productivity, coding, non-provider labor, building occupancy expenses, and clinical supply costs., • In conjunction with Human Resources, participates in the recruitment, hiring, coaching and mentoring, and termination of non-physician staff. Provides management, guidance, and training to staff in daily practice operations. Performs duties of subordinate staff when necessary to maintain practice operations., • Motivates staff and organizes day-to-day activity of department. Manages staffing and practice plans with providers to improve efficiency and cost-effective management procedures. Maintains standardized workflows and best practices that have been established by the Medical Group, • Ensures that the practice facility is maintained to Rochester Regional Health System standards that meet compliance with any applicable safety practices that may be mandated by any regulatory agency and ensure customer satisfaction, • Supports Rochester Regional Health System's vision and strategic plan; creates a culture of engagement to support improvement, • Understands, articulates and ensures compliance with any applicable patient or employee safety practices that may be mandated by any regulatory agency or the health system. Understands and assures compliance for regulatory, accreditation, and system processes. (i.e., NYS Department of Health, The Joint Commission Accreditation for Hospital Organizations, OSHA), • In conjunction with the Lead/Managing Physician, assures compliance and facilitates workflows to ensure the environment creates and supports delivery of patient-centered care to include, but not limited to, Patient Centered Medical Home, Population Health Management, Meaningful Use, Patient Complaints and participation in Quality Assurance measures. In addition, assures compliance with organizational policies., • Assures accurate and timely input of all necessary data including demographic information, coding charges, statistical information and month-end data. Supervises all activities related to charge entry, edit corrections, patient registration, and over-the-counter transactions., • Identifies problems and provides alternatives and/or resolutions after thorough analysis of relevant information., • Other duties as assigned Preferred Qualifications: • Associate's or Bachelor's degree in Business or related field preferred, or an equivalent combination of education or work experience., • 3 years relevant work experience within practice setting preferred., • 2 years administrative leadership experience or combination of education and experience may be considered., • Demonstrated communications and analytical skills required including, but not limited to, professional billing experience, proficiency in Microsoft Excel, financial management, personnel management, team building, and appropriate interpersonal skills. Required Qualifications: • 1 year of experience in a healthcare setting required. Education: AS (Required) Licenses / Certifications: N/A Physical Requirements: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. Pay Range: $62,400.00 - $75,500.00 City: Rochester Postal Code: 14626 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 175 Corporate Woods, Rochester, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910133 Ophthalmology Work Shift: UR - Day (United States of America) Range: UR URG 108 Compensation Range: $52,300.00 - $73,300.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: The Population Outreach Program Specialist is responsible for the administration, coordination, and continuous improvement of the Flaum Eye Institute's Population Eye Health outreach programs serving pediatric and adult populations. The specialist develops and manages outreach initiatives, coordinates community partnerships, evaluates program performance, and implements operational improvements that support the Department of Ophthalmology's strategic goals to improve access to eye care. This role serves as the primary program resource for community partners, internal stakeholders, volunteers, and patients while coordinating outreach operations across multiple community settings and ensuring high-quality, compliant program delivery. Essential Functions: Program Planning, Management & Continuous Improvement: • Develops and manages comprehensive outreach program plans supporting pediatric, adult, and community eye health initiatives. Coordinates department projects and strategic initiatives to ensure alignment with departmental priorities and community health goals. Establishes project timelines, monitors milestones, evaluates program effectiveness, and identifies opportunities to improve operational efficiency, patient access, and service delivery., • Facilitates meetings with internal and external stakeholders, presents program updates, recommends process improvements, develops standardized workflows and procedures, and supports implementation of new initiatives to improve outreach operations. Outreach Program Coordination: • Coordinates all operational aspects of pediatric and adult outreach programs, including school-based screenings, community outreach clinics, mobile eye care events, and vision van operations., • Schedules outreach events with providers, schools, clinics, volunteers, and community organizations. Oversees patient scheduling, insurance verification, referral management, equipment logistics, transportation, inventory, and operational readiness for outreach events., • Attends outreach events to coordinate workflow, resolve operational issues, support patient flow, and ensure efficient, compassionate, and compliant delivery of services. Community Partnerships & Stakeholder Relations: • Develops, maintains, and strengthens collaborative relationships with schools, school nurses, primary care practices, community organizations, volunteers, government agencies, and internal UR Medicine departments to expand outreach opportunities and improve access to vision care., • Serves as the primary liaison between community partners, patients, providers, volunteers, and department leadership while providing consultation and education regarding outreach programs, referral processes, program requirements, and available services., • Oversees Flaum Eye Institute Student and Community Adult Outreach Volunteers through SRO and Friends of Strong who comprise MobilEyes Vision Guardians at FEI., • Recruits and Oversees MobilEyes Medical Student leadership team engaging in Adult and Pediatric Outreach to run outreach activities and organize volunteer coverage of duties at activities, • Recruit and Manage Community Volunteer help for outreach screenings, exams, and awareness raising opportunities by liaising with Friends of Strong and Student Rochester Outreach (SRO). Program Analytics, Reporting & Compliance: • Develops and manages program data collection processes to evaluate outreach effectiveness, operational performance, patient outcomes, referral completion, and community impact., • Prepares reports, dashboards, and program summaries for department leadership using program metrics and trend analysis. Monitors compliance with program requirements, identifies opportunities for improvement, and develops recommendations to enhance future outreach initiatives., • Maintains program documentation, procedure manuals, and operational guidelines to support consistent program delivery., • Supervise Population Health Optician, • Supervise Population Health Optical Staff Assistant, • Supervise Population Health Administrative Staff, • Assist the Population Eye Health Director with day-to-day operational and programmatic tasks of Pediatric, Adult, and Volunteer Outreach, • Develop and maintain a comprehensive MobilEyes Outreach Procedure Manual., • Organizes data collection and processing to report on program/project/initiative performance and identify areas for improvement. Prepares comprehensive reports on program performance, ensure compliance with program requirements, and provides recommendations for future initiatives., • Facilitates meetings and provides updates on program/project/initiative performance. Proposes updates and improvements and supports the team with implementation., • Monitor program inquiries (e.g. via REDCap) and respond appropriately. Marketing, Communications & Community Engagement: • Collaborates with Marketing and Communications to develop and implement outreach communication strategies that promote community awareness of eye health services., • Coordinates development and distribution of educational materials, promotional content, website updates, social media content, newsletters, and community engagement campaigns., • Develops communication plans supporting patients and community partners throughout the outreach continuum and evaluates outreach effectiveness to support future program growth. Finance and Contracts: • Manage contracts/MOUs with schools and clinics in coordination with URMC and Community Partner legal and administrative departments., • Work with finance team to create purchase orders, ensure vendor communication, and oversee equipment acquisition, invoice processing and tracking, and submit for reimbursements related to the outreach program. Other duties as assigned. Minimum Education & Experience: • Bachelor's degree and 2 years of relevant experience required, • Or equivalent combination of education and experience Knowledge, Skills and Abilities: • Strong project management skills, with the ability to manage multiple tasks simultaneously required, • Proven experience in budget management and financial reporting required, • Excellent communication and interpersonal skills required, • Proficiency with data analysis tools and software, as well as Microsoft Office Suite required The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500308 OPD Peds - East River Road Work Shift: UR - Day (United States of America) Range: UR URCB 208 H Compensation Range: $24.95 - $32.44 General Purpose: Manages an ambulatory practice with 12 to 19 exam rooms. In conjunction with clinical leadership, promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance. Directs staff using the ICARE framework, promoting a collaborative, diverse, and professional team. Responsible for performance management of all non-clinical staff. • Implements procedures for enhancing levels of service and quality and enforces medical office policies and procedures in a mid-size practice., • Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying process as necessary., • Establishes and maintains efficient and responsive patient flow system., • Schedules and facilitates regular office meetings with providers and office staff., • Ensures proper registration and insurance pre-verification management processes are followed, including warm transfers to centralized functions., • Prepares weekly schedule for staff, ensuring proper staffing to support daily office operations, including directly monitoring workflow to ensure accuracy and maximum efficiency in a mid-size practice., • Supports and upholds policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance., • Oversees maintenance of patient records, including storage and transfer., • Establishes performance improvement goals for the office, remaining in alignment with the goals and objectives of the department., • Works collaboratively with providers to build templates in alignment with department expectations and manage ongoing schedule changes., • Responsible for recruiting, hiring, orientation, training, development and evaluation, and staff management in a mid-size practice., • Manages clinical staff in collaboration with the site medical director and or nurse manager., • Ensures initial new employee and annual staff mandatories are completed and tracked for compliance., • Conducts timely and thorough employee end-of-probation and annual performance appraisals., • Performs weekly input and review of payroll in electronic payroll systems., • Manages and approves staff requests for time off and overtime., • Monitors employee engagement and serves as a change management leader to foster a positive work environment in a mid-size practice., • Oversees performance management and corrective discipline processes as needed., • Accesses and interprets patient satisfaction survey data and regularly share results with providers and staff., • Serves as a patient relations advocate by demonstrating skills in resolving difficult patient complaints and concerns., • Defines expectations for patient satisfaction and lives the brand for UR Medicine., • Monitors charge reconciliation process, including production of weekly reports., • Assists in preparing annual and capital budgets, including required justifications, and effectively manages within budgeted parameters., • Responsible for control and accuracy of petty cash, cash reconciliation, and balancing of daily deposits., • Develops cost reduction and expense management initiatives in collaboration with site medical director. Hold staff accountable for target achievement., • Processes pharmaceutical, supply and other types of orders timely and accurately from approved vendor lists., • Maintains provider schedules to ensure adequate visit volumes for patient access and financial performance., • Oversees the bi-annual inventory process., • May assist clinic/practice with oversight of revenue generating programs based on quality initiatives to improve population health metrics, specifically focused on the pay-for-performance programs., • Engages practice performance in clinical quality initiatives through maximizing the number of patients seen for risk-adjustable visit types on a yearly basis and supporting data analytic work and patient outreach., • Responsible for maintaining high levels of quality service, environment and compliance with local, state and federal regulation and standards., • Oversees completion and submission of quality reports. In collaboration with practice providers(s), oversees clinical compliance for quality assurance, documentation, and reporting., • Ensures compliance with standard, HIPAA, OSHA and JCAHO policies. Develops and trains/practices for emergency and disaster planning protocols., • Understands and enforces patient rights and organizational ethics philosophies., • Attends monthly meetings per department requirements., • Acts as liaison with property managers to manage and address issues with property/facility., • Administers CME benefits and provides monthly reports to providers., • May serve as eRecord superuser. May participate on ambulatory committees to review best practices., • Associate's degree preferably with coursework in business administration or health care administration and 3 years administrative experience with one of those years' healthcare management required, • Bachelor's degree preferred, • Or equivalent combination of education and experience, • Electronic Medical Record (EMR) skills (with training) with proficiency in all aspects, including template building and billing knowledge preferred, • Advanced knowledge of medical practices, terminology, and reimbursement policies preferred, • Microsoft Outlook email skills preferred, • Electronic filing skills preferred, • Typing skills preferred, • Intermediate proficiency with Microsoft Word and Excel preferred, • Notary License within 1 year preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Location: Unity Hospital Hours Per Week: 40 hours Schedule: Rotating (4p or 5p to 2a or 3am with two weekend shift requirement per month. 4 10 hour shifts) Summary: A clinically competent RN who is responsible to coordinate and provide oversight to the patient activity within their defined area(s) of responsibility. Supports the Director in the identification, plan, implementation, and achievement of departmental/unit goals and objectives, quality, safety, and patient experience initiatives. Serves as a coach and mentor to all staff and successfully builds and sustains positive collaborative working relationships in a multidisciplinary team. Responsibilities: • Develops and sustains an environment that supports excellence in clinical practice and promotes quality patient care with a focus on safety., • Establishes improvement process changes to achieve established goals and targets., • Visibility with routine rounding to include both staff engagement and patient experience rounding. Develops and sustains practices that support the highest level of staff engagement and achieves excellence in the patient experience., • Delivers care for identified patient population and scope of service directly while assuring all staff members within area of responsibility do the same. Assist in the development of programs and strategies to monitor the quality of patient care outcomes., • Coordinates clinical and patient care support activities with the ability to motivate the team to produce quality outcomes. Assures all staff understands their responsibility and accountability related to achieving established goals and metrics., • Promotes collaboration with medical and administrative colleagues in establishing the units/departments patient care goals and daily operations., • Demonstrates leadership and influences others in both internal and external environments to promote optimal health services to the public., • Assists the director in allocation of resources to achieve clinical care. Ongoing monitoring of departmental revenue cycle, operational budget, long range capital, variable, staffing budgets, and daily productivity., • Supports and facilitates staff professional development., • Assist the Director with managerial oversight and performance appraisals of all department staff., • Demonstrates independent problem identification and problem solving skills and follows through on timely plans of corrections., • Assist in the development, adherence and implementation of departmental and corporate policy and procedures, in accordance with regulatory and accredited agencies standards., • Demonstrates expert clinical knowledge base within identified area of specialty and assures staff competency in clinical care delivery., • Assist the Director in recruitment, retention, development, support and mentoring of all staff roles, promoting staff advancement of leadership skills as well as remedial education as required and ongoing succession planning., • Demonstrates exceptional communication skills with team members and patients / families., • Functions as a unit leader, with the ability to act as a resource person (both clinically and non-clinically) for nursing personnel, physicians and providers. Investigates and resolves patient/family/significant other complaints. Provides leadership by delegating appropriate responsibilities to assigned nurses and ancillary personnel. Required Qualifications: • Bachelor's Degree in Nursing., • Two years of nursing experience with demonstrated leadership qualities and behaviors., • DIALYSIS: Minimum three years acute and chronic clinical dialysis experience., • RN licensed in New York. Education: BS: Nursing (Required) Licenses / Certifications: BLS - Basic Life Support - American Heart Association (AHA) American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED) New York State Education Department (NYSED) Physical Requirements: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. Pay Range: $90,000.00 - $140,000.00 City: Rochester Postal Code: 14626 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910083 Pediatrics Cardiology Work Shift: UR - Day (United States of America) Range: UR URG 114 Compensation Range: $86,900.00 - $130,300.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Performs operational/business duties in support of a clinical area/department which may include Clinic Workflow, Clinical Quality Outcomes, Patient Relations/Satisfaction, Clinic specific budget and coordination, may include oversight of associate staff. Provides support services for the medical facility or clinic. Uses existing procedures to solve routine or standard problems. Develops the business management practices, planning mechanisms, control systems, and organization necessary for the management of one moderately-sized or two smaller clinical departments. Develops a business-planning mechanism that maps revenues to resources and that leads to realistic action plans. Organizes and analyzes the information necessary for a clear understanding of the department's clinical operations. Enhances the control systems for expenditures. Strengthens the billing and collecting systems for professional fees. Manages the commitment-accounting system. Typically responsible for operating budgets of $10 M - $30 M. Develops a management-reporting system to keep the chairperson informed of the department's activities. Manages employees through subordinate supervisors or lead workers. Maintains staff by recruiting, selecting, orienting, and training employees and developing growth opportunities. Accomplishes staff job results by coaching, counseling, and disciplining employees. Plans, monitors, and appraises job results. Conducts training. • Oversees divisional activities to ensure efficient and effective operations. Ensures completion of various surveys and reports. Oversees quality assurance for the clinical and hospital programs in conjunction with appropriate leaders. Maintains responsibility for purchases, approvals of major equipment, services, space and materials. Serves in a facilitative role in the development phase of any new or revised activity. Participates in the evaluation of the performance of the division. Seeks opportunities to improve operations., • Develops and monitors salary, operating, and capital budgets. Interacts with faculty regarding utilization of grants, contracts, clinical and gift/endowment funds. Ensures fiscal control, utilizing policies and recommendations of University Audit. Supervises account and purchasing functions, including reconciliation with University reports, problem resolution, and analyzing revenue and expense trends and variances. Evaluates and analyzes budget information for appropriateness, exemptions, trends, and accuracy. Manages fiscal aspects of the clinical practice(s), including fee setting, income and expense reports, and implementation of the faculty compensation plan. Promotes accurate billing for all services and timely capture of charges. Evaluates practice plan management information for trends and identify opportunities for revenue enhancement., • Works with other managers to identify and evaluate all new, non?technical staff for the division(s). Responsible for the management of division staff, directly or indirectly. Establishes internal policies and procedures. Ensures compliance with University policies and procedures. Advises faculty and staff on all aspects of personnel administration, including supervision, performance evaluation, compensation, progressive discipline, termination, sick leave and vacation, disability, and employee benefits, etc. Prepares salary recommendations, distribution change forms, and all other personnel action forms. Monitors staff and faculty compensation levels to ensure equity. Evaluates changes in staff job responsibilities and develops requests for new positions and job reclassifications. Leads employee engagement initiatives within the division(s)., • Informs and advises on the administrative and fiscal activities in terms of strategic planning and problem resolution. Represents the division(s), as appropriate, in interactions within the department, Strong Memorial Hospital, the Medical Center, and the community., • Represents the division to internal and external organizations involved in research, education, and patient care. Serves as a resource in working with other departments of the University and Medical Center. Serve on department and institutional committees as needed., • Other duties as assigned., • Bachelor's degree and 5 years of relevant experience required, • Or equivalent combination of education and experience The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

The Off-Shift Nurse Manager serves as an extension of unit leadership, providing visible nursing leadership during evenings, nights, weekends, and holidays. This role is focused on staff engagement, quality outcomes, patient experience, and operational excellencenot solely crisis management. Initially, this position will report directly to the Chief Nursing Officer (CNO), with the reporting structure to be evaluated after 69 months to ensure alignment with organizational needs and objectives. The Off-Shift Nurse Manager serves as the visible nursing leader during evenings, nights, weekends, and holidays, ensuring excellence in patient care through clinical leadership, staff engagement, quality oversight, and operational partnership. This role promotes a culture of accountability, professional practice, safety, and compassionate care while supporting frontline teams and collaborating closely with House Supervisors to ensure seamless hospital operations. By strengthening staff retention, engagement, and quality outcomes, the Off-Shift Nurse Manager transforms after-hours leadership from a primarily reactive function into a proactive, strategic leadership presenceproviding night and weekend staff with the same level of support, coaching, and engagement available during daytime operations. • Provides nursing leadership across assigned departments, • Oversees the Nursing Support Services (NSS) team, • Promotes accountability for nursing standards and professional practice, • Supports complex clinical situations and escalations, • Coaches and develops nursing staff and emerging leaders, • Conducts purposeful leadership rounding with staff, • Provides real-time coaching, recognition, and performance feedback, • Mentors charge nurses and future leaders, • Addresses concerns proactively before they escalate, • Assists with conflict resolution and team development, • Reinforces organizational values and expected behaviors, • Reviews safety events, trends, and Safe Connect reports, • Conducts patient safety rounds, • Monitors falls, pressure injuries, medication safety, and infection prevention practices, • Ensures compliance with regulatory and nursing standards, • Follows up on near misses and identifies opportunities for improvement, • Reinforces bedside shift report and other evidence-based practices, • Conducts patient and family rounding, • Addresses service recovery concerns in real time, • Reinforces compassionate care practices, • Supports difficult patient and family conversations, • Escalates concerns requiring additional leadership intervention, • Partners with House Supervisors regarding staffing, capacity, and throughput, • Supports admissions, transfers, and discharges when barriers arise, • Monitors productivity and operational performance, • Removes obstacles impacting patient care and team effectiveness, • Collaborates with Unit Managers and the Director of Nursing Operations on department initiatives, • Serves as the after-hours representative for nursing leadership, • Communicates significant events and emerging concerns to nursing leaders and executives, • Ensures appropriate handoff and follow-up to day-shift leadership, • Participates in leadership huddles and organizational communication efforts, • Reinforces organizational culture, engagement, and accountability, • Identifies opportunities to improve workflow, efficiency, and patient care delivery, • Supports Lean and Performance Improvement initiatives, • Audits compliance with nursing standards and operational expectations, • Assists with implementation of new programs and initiatives, • Collects frontline feedback to inform leadership decision-making Required Qualifications: • BSN Required, • NYS RN License Education: BS: Nursing (Required) Licenses / Certifications: BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED) Physical Requirements: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. Pay Range: $95,000.00 - $140,000.00 City: Rochester Postal Code: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Pay Range: $18.35-$22.37 Hourly (Pay information will vary depending upon relevant experience for the position) Full Time 2pm-10pm, 4 weekdays and every other weekend General Scope: As leaders in the promotion and preservation of safety on the Neurobehavioral Household, the Behavior Specialist improves patients' lives in a variety of ways. The Behavior Specialist collects documents and analyzes behavioral information about patients, and then develops individualized Behavioral Care Plans that prioritize proactive approaches to safely address and reduce unsafe patient behaviors. These positive approaches focus on a variety of patient care plan areas and include evidenced-based methodologies that assist other members of the interdisciplinary team (including nurses and certified nursing assistants) in the provision of high-quality and safe care to patients. As a direct-care provider the Behavior Specialist works in partnership with nurses, certified nursing assistants in the care of patients, and consistently engages patients in meaningful activities and experiences. Education / Qualification: Completion of the equivalent of two years full-time coursework at a college or university in a Human Services field required (Associate or Bachelor's degree preferred) or two years of experience as a Certified Nursing Assistant. Must successfully complete Dementia Care training, provided by Jewish Home. Essential Functions: • Assists patients and other Neurobehavioral Household staff with crisis intervention and the application of positive behavioral supports, • Directly intervenes during behavioral crisis situations, which may include a variety of de-escalation skills, the use of emergency physical interventions and/or creative problem-solving, • Collects, documents and analyzes behavioral data about patients and offers interpretation and practical solutions for unsafe behaviors, • Assists in the development and implementation of behavioral prevention and intervention strategies by providing the interdisciplinary team with information and observations concerning patients' progress, behavior, needs and general well-being, • Drafts and updates individualized Behavioral Care Plans for patients, • Monitors the patient milieu and proactively manages patients' unsafe behaviors in an effective and respectful manner, adhering to the behavioral prevention and intervention strategies outlined in patients' respective care plans, • Facilitates and assists other direct care staff in the meaningful engagement of patients in a variety of activities, • Engages in ongoing professional development to increase knowledge and skills of positive patient behavior support for all patients, • All other duties as assigned Experience: One (1) year of work experience in a residential health care setting or the completion of a semester of fieldwork in a residential health care setting. Experience with individuals with neurobehavioral disorders preferred. This description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of position scope. Jewish Home is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis ["protected class"] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual identity, gender identity or expression, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Health Home Care Manager is responsible for partnering with clients in recovery from mental illness, chemical dependency, and physical illness to provide comprehensive care management, health promotion, transitional care, patient and family support, referral to community and social support services and to use health information technology to link services in order to support individuals improve their health and wellness, live a self directed life and strive to reach their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities Client Services and Goal Achievement: Partners with clients found eligible for Enhanced Services to assure they are referred and get linked to needed care and supports. Short Term involvement with a caseload of 25-30. Care Coordination and Case Management: Coordinate services across multiple providers, ensuring seamless care transitions. Serve as the primary point of contact for clients, families, and service providers. Facilitate access to mental health and substance use treatment, housing, and social services. Client Advocacy and Support: Advocate for clients' needs within the healthcare and social service systems. Empower clients by educating them about their rights and available resources. Address barriers to care, such as transportation and financial constraints. Crisis Intervention and Safety Planning: Respond to clients in crisis, providing de-escalation and linkage to crisis services. Develop and implement safety plans in collaboration with clients and support networks. Monitor clients at risk and coordinate emergency interventions as necessary. Monitoring and Evaluation: Track and document client progress using standardized tools and software Evaluate the effectiveness of interventions and services, making data-driven recommendations. Maintain accurate and timely records in compliance with regulatory and organizational standards. Collaboration and Team Participation: Participate in multidisciplinary team meetings, contributing insights and updates on client progress. Collaborate with peer support specialists, therapists, and medical professionals to enhance client care. Provide information to community partners on mental health and substance use issues and resources. Community Engagement and Outreach: Build relationships with community organizations and service providers. Conduct outreach to identify individuals in need of services. Represent the organization at community events and stakeholder meetings. Documentation and Reporting: Ensure all client interactions and progress are documented accurately according to East House standards and regulatory requirements. Provide regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Requirements Minimum Education & Experience Minimum of High School Diploma or GED. Associate’s degree in Human Services, Social Work or other related degree preferred. Equivalent experience in lieu of education may be considered. Minimum of 1-3 years’ case management experience. Other Skills/Abilities Possess excellent verbal and written communication skills. Exceptional customer service skills with commitment to helping others. Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress. Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines. Capability to work cooperatively with culturally diverse clients, staff, and community service providers. Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications Narcan training preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Competencies Alignment with East House Values: Integrity, Progressive, Humanistic, Collaborative, Optimistic. Commitment to Diversity, Equity, Inclusion & Belonging: Values and embraces the differences, backgrounds, experiences, and opinions of individuals and groups, and promotes an environment where everyone feels respected and included. Ensures Accountability: Holds self and others responsible and accountable to meet commitments. Working Conditions Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing

Job DescriptionDepartment: Harm Reduction Services Position type: Full-Time FLSA: Non-exempt Job Summary: Working as part of a multidisciplinary healthcare team, the Community Health Specialist provides harm reduction, sexual health, outreach, testing, and service navigation services to individuals experiencing health disparities throughout the Greater Rochester and Finger Lakes regions. This position delivers client-centered services grounded in trauma-informed care and health equity principles, with a focus on priority populations. The Community Health Specialist engages individuals through outreach, education, testing, prevention programming, and linkage to health care, helping clients improve health outcomes and access needed resources and services. Duties/Responsibilities: 1. Outreach & Community Engagement • Conducts community-based outreach throughout Monroe County and the Finger Lakes region., • Builds trusting relationships with individuals, community partners, and service providers., • Operates agency vehicles, including mobile outreach units, in accordance with organizational policies., • Represents Trillium Health at community events, outreach activities, coalitions, and public education initiatives., • Distributes educational materials and prevention resources during outreach and engagement activities., • Promotes awareness of Trillium Health services and facilitate access to care and support services., • Identifies service gaps and contributes to outreach and engagement strategies that address community needs. 1. Testing, Prevention & Health Education • Completes required training and competency requirements for HIV, HCV, and STI testing services., • Provides HIV, HCV, and STI screening and testing onsite and in community, events, and mobile settings., • Delivers culturally responsive health education related to HIV, HCV, STIs, substance use, and other relevant emerging public health concerns., • Integrates overdose prevention, harm reduction, and HIV prevention strategies, including PrEP and PEP education, into outreach and service delivery activities., • Assists clients in developing individualized risk-reduction plans., • Facilitates access to prevention services, treatment, and care, including PrEP, PEP, HCV treatment and Rapid Start ART (Antiretroviral Therapy) when appropriate., • Supports development and implementation of educational programming and outreach initiatives., • Serves as a knowledgeable resource regarding Trillium Health programs and services. 1. Care Navigation & Linkage to Services • Conducts screenings to identify social determinants of health, barriers to care, and unmet client needs., • Develops and coordinates client-centered service plans., • Provides referrals and active linkage to internal and external services, including:, • Primary care, • Specialty Care (HIV and HCV treatment, Medication for Opioid Use Disorder (MOUD), • Behavioral health services, • Other supportive [JR1] services as needed, • Supports individuals who are newly diagnosed with HIV and/or HCV, out of care, or at increased risk for adverse health outcomes., • Assists clients in navigating healthcare systems, insurance enrollment, and community resources., • Maintains ongoing communication with clients to support engagement in care and successful service connections. 1. Administrative & Quality Improvement Responsibilities • Collects, maintains, and reports program data in accordance with organizational, funder, and regulatory requirements., • Documents services accurately, completely, and within required timeframes utilizing electronic systems, including electronic medical records (EMR) and AIDS Institute Reporting System (AIRS)., • Participates in staff meetings, supervision, training, and professional development activities., • Collaborates effectively with interdisciplinary teams and community partners., • Contributes to quality improvement, compliance, and program evaluation efforts., • Maintains confidentiality and adheres to all organizational policies, procedures, and data security requirements., • Supports onboarding, training, and mentoring activities as assigned. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees, and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors, and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected, and proprietary information., • Employees are accountable for meeting departmental performance standards and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other duties as assigned Required Skills/Abilities: • Understanding of and commitment to harm reduction theory and practice., • Bilingual in Spanish and/or ASL desired., • Knowledge of trauma-informed care, motivational interviewing, and health equity principles., • Experience working in community-based social services and/or outreach., • Valid driver's license and ability to travel throughout the service area., • Ability to work flexible hours, including evenings and weekends, as needed., • Ability to safely operate agency vehicles and mobile service units. Education and Experience: Must meet one of the following: • High School Diploma or equivalent and four (4) years of experience in sexual health services, health education, public health, human services, or a related field; or, • Associate degree and two (2) years of related experience (prevention, community outreach, public health, harm reduction, care navigation, health and human services); or, • Bachelor's degree in Health Education, Public Health, Human Services, or a related field and experience working with underserved populations (including individuals and communities who experience barriers to healthcare and social services, including people impacted by poverty, housing instability, substance use, behavioral health needs, justice involvement, stigma, discrimination, limited insurance coverage, or limited access to culturally responsive care). Physical Requirements: While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Licensed Practical Nurse LICENSED PRACTICAL NURSE JOB TITLE: Licensed Practical Nurse POSITION GRADE: 79 [ salary range: 23hr-27hr commensurate with education and experience] FSLA: Non Exempt DEPARTMENT/PROGRAM: Living Hope Treatment Center SUPERVISOR: Nurse Manager; on shift may report to or Lead Nurse JOB SUMMARY: Under the general direction of the Nurse Manager, the Licensed Practical Nurse is responsible to promote the health and wellness of all the clients served at Living Hope Detox, and provide the care requirements in accordance with regulating bodies. The LPN is a licensed nurse whose duties will include the following: perform nursing assessments within NYS scope of practice on new intakes, obtain health and psychiatric records, complete communicable risk assessments, obtain vital signs, heights, weights and waist circumference as applicable, manage the providers’ schedules, order and administer medications, accept pharmacy deliveries, and perform any duties, within the scope of their license, requested by the RN. Additionally, the LPN will document accordingly using the Villa forms and if needed, will be co-signed by the RN on duty. Also, the nurse may be asked to participate in any orientation for new hires and provide observations for the nursing students in the area. The nurse will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Actively and compassionately interacts with patients to encourage engagement in treatment after completion of detoxification., • Administering medications, treatments, inoculations, and tests as allowed by law., • Implements verbal physician orders and authenticates in writing, within a reasonable time, in the patient record, • Maintains a safe environment applying principles of medical asepsis and applying infection control techniques and universal precautions., • Accurately obtains vital signs and health monitoring data., • Executes prescribed treatments and medical interventions, including transcribing and administering routine and prescribed medications in accordance with procedures established by the Medical Director and Nursing Supervisor., • Records patient observations and activities in patient records accurately and timely in accordance with nursing standards and organizational policy and procedure., • Screens and provides first response, including obtaining health history., • Performs CLIA waivered tests according to regulations, • Accurately documents nursing data in an electronic clinical record., • Maintains confidentiality and security for all client and staff related materials and/or records., • Demonstrates, promotes and practices cultural competency toward clients, families and staff., • Exercises full compliance with the Justice Center’s Code of Conduct for People with Special Needs., • Proficient in Microsoft Software such as Word, Excellus, Outlook, etc., • Effectively communicates with a multidisciplinary team., • Exercises full compliance with Agency Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations., • Attends regularly scheduled staff meetings., • Follows all policies and procedures with regard to patient information protection, including alcohol-drug patient confidentiality (42 CFR) and HIPAA (45 CFR). 11., • Attends training on chemical dependency as required by employer., • Maintains and demonstrates a current working knowledge of applicable clinical procedures and nursing care based on company policy and State and Federal guidelines., • Other duties as assigned. POSITION SPECIFICS: Education: NYS LPN licensure Experience: • Graduate of an accredited School of Nursing and current licensure in New York State as Licensed Practical Nurse., • 1 year post-licensure preferably with psychiatric mental health or substance use patients, preferably in an acute setting. Skills: • Experience with electronic medical record documentation and all basic nursing skills within the scope of a licensed practical nurse., • Maintain a valid New York State Driver’s license at all times., • Able to read, analyze, and interpret policies and directions and present information effectively, both orally and in writing., • Ability to deal with chemically dependent individuals non-judgmentally and with caring and compassion., • Demonstrated ability to establish effective working relationships with other staff as well as with referral sources., • Ability to read, analyze, interpret and evaluate information presented in research reports, professional publications, referral documents and similar materials. Ability to write clearly and cohesively and to present information effectively both orally and in writing., • Ability to define problems, collect data, establish facts and draw valid conclusions from a wide variety of data and deal with several abstract and concrete variables. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, twisting, writing, carrying and climbing stairs. While performing the duties of this job, the employee is regularly required to: sit; use hands to finger, handle or feel objects, implements or office equipment; talk and hear; stand and walk, reach with hands and arms; stoop or kneel. Employee must occasionally lift up to 50 pounds and be able to assist an adult weighing 100-200 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus. Employee may be required to move chairs, beds, and medical equipment, move patients in bed (with or without assistance) and to change bed linens, help clients from floor to chair or bed, and assist with bathing. COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job Description Job Title: Licensed Practical Nurse Department: Clinic Position type: Full-Time FLSA: Non-Exempt Job Summary: The Licensed Practical Nurse (LPN) functions as a member of the interdisciplinary health care team under the direction of the Supervisor, Nursing. This role provides high-quality patient care, supports clinic operations, and contributes to an exceptional patient experience through collaboration and adherence to best practices. Duties/Responsibilities: • Assists providers in delivering patient care under the supervision of RNs and/or providers., • Explains procedures and treatments to patients to ensure understanding and cooperation., • Aids providers during examinations and treatments., • Works with the interdisciplinary health care team to facilitate care and maintain patient engagement through positive communication and teamwork., • Administers treatments, nursing interventions, injections, and immunizations., • Reinforces patient education on self-injection, medications, and other treatments., • Rooms patients, takes vitals, and updates patient information., • Collects samples (e.g., urine) and performs tests such as EKGs as required., • Maintains exam rooms by cleaning between visits and stocking daily., • Documents patient care clearly, accurately, and timely according to policy., • Participates in quality improvement initiatives and quality assurance activities., • Flexes as needed to cover LPN or MOA absences across different locations., • Practices within the NYS LPN scope of practice and maintains annual competencies., • Performs other related duties as assigned. Required Skills/Abilities: • Excellent verbal and written communication skills., • Strong interpersonal and teamwork skills., • Ability to prioritize tasks and manage time effectively., • Proficient in Microsoft Office Suite; experience with EPIC EMR preferred., • Demonstrates professionalism, stress management, and adaptability in a fast-paced environment. Education and Experience: • Current NYS LPN licensure and CPR certification required., • Experience in community-based healthcare settings, pediatrics, and/or women’s health preferred., • Experience with chronic disease management in an outpatient setting desired., • Previous experience with Electronic Health Records; EPIC EMR preferred. Physical Requirements: • Work primarily performed in a clinic setting with occasional travel to off-site locations., • Requires prolonged periods of sitting, computer work, and frequent verbal/written communication., • Occasional standing, walking, bending, and reaching required., • Ability to lift up to 50 lbs. as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job DescriptionDepartment: Clinic Position type: Full-Time FLSA: Non-Exempt Job Summary: The Licensed Practical Nurse (LPN) functions as a member of the interdisciplinary health care team under the direction of the Supervisor, Nursing. This role provides high-quality patient care, supports clinic operations, and contributes to an exceptional patient experience through collaboration and adherence to best practices. Duties/Responsibilities: • Assists providers in delivering patient care under the supervision of RNs and/or providers., • Explains procedures and treatments to patients to ensure understanding and cooperation., • Aids providers during examinations and treatments., • Works with the interdisciplinary health care team to facilitate care and maintain patient engagement through positive communication and teamwork., • Administers treatments, nursing interventions, injections, and immunizations., • Reinforces patient education on self-injection, medications, and other treatments., • Rooms patients, takes vitals, and updates patient information., • Collects samples (e.g., urine) and performs tests such as EKGs as required., • Maintains exam rooms by cleaning between visits and stocking daily., • Documents patient care clearly, accurately, and timely according to policy., • Participates in quality improvement initiatives and quality assurance activities., • Flexes as needed to cover LPN or MOA absences across different locations., • Practices within the NYS LPN scope of practice and maintains annual competencies., • Performs other related duties as assigned. Required Skills/Abilities: • Excellent verbal and written communication skills., • Strong interpersonal and teamwork skills., • Ability to prioritize tasks and manage time effectively., • Proficient in Microsoft Office Suite; experience with EPIC EMR preferred., • Demonstrates professionalism, stress management, and adaptability in a fast-paced environment. Education and Experience: • Current NYS LPN licensure and CPR certification required., • Experience in community-based healthcare settings, pediatrics, and/or women’s health preferred., • Experience with chronic disease management in an outpatient setting desired., • Previous experience with Electronic Health Records; EPIC EMR preferred. Physical Requirements:While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Rochester Rehabilitation Center Elmwood Ave Salary: $23.00 - $26.00/hr Employment Type: Full Time, 40 hours per week, Monday through Friday Under the direction of the Director of Mental Health, the Senior Care Manager oversees and supervises the delivery of the care management services in the program. Provides comprehensive care management services including: outreach and imparts agency philosophy of "Equal Opportunity, Independence and Realization of Individual Potential" to children, families, program staff and community resources. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Adheres to agency's policies and procedures as well as department guidelines. This includes being aware of the importance of Corporate Compliance policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses. Oversees the supervision of care managers to implement and monitor standards of care. Conducts meetings to communicate expectations/changes in policies/procedures. Attends internal and outside meetings as necessary to identify service requirements or network with other providers. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching. Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans. Consults with primary care physician, and other care provider(s); identify crisis intervention plan. Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention (s) and emergency info; linkage to services to support care and treatment goals/plans; patient education; self-help recovery and self-management; case reviews; advocates for services and assists with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention. Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitates discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needed in place; notify service providers of admission/discharge and follow-up appointments needs; link with community supports; post discharge follow-up. Provides member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social services and other programs as indicated; collaborate with community providers to support services utilization based on patient/family need. Provides referrals to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community-based services as needed. Competency Requirements: N/A Supervisor Responsibility: Supervises care managers in the care management program. Work Environment: N/A Physical Demands: N/A Travel: N/A Required Educational Experience: A Bachelor's Degree in Human Services and 2 years of experience in public/community or community mental health settings serving low income and culturally diverse populations. Computer literacy required. Valid New York State driver's license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required. Additional Eligibility Requirements: N/A What We Offer: Affordable Medical / Dental / Vision Insurance Paid Time Off (PTO) 9 Paid Holidays Matching 403B Retirement Plan Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection Employer Paid Health Reimbursement Arrangement (HRA) Employer paid Life Insurance, Short-term and Long-term Disability Insurance Tuition Reimbursement

Job Description PVA Culture Statement Pittsford Volunteer Ambulance prioritizes people, including the satisfaction and wellbeing of our workforce, and clinical outcomes of our patients. We encourage a balanced sense of community and individuality to support our mission, our satisfaction, and our sustainability. We serve our community and our neighbors with consistency, integrity, and respect, in a manner that encourages confidence and trust. Collectively we value education, advocacy, community engagement and prevention, partnerships, innovation, and positive influence to improve quality of health and life. If this statement resonates with you, we encourage you to review the position details below and consider applying to join our team! Position Details Position Title: Paramedic Managed By: Deputy Chief, Operations Supervised By: Shift Supervisors Supervises: Not Applicable Status: Non-Exempt Employee or Volunteer Schedule: Thursday / Friday / Saturday (1800-0600) General Responsibilities Must possess and apply knowledge and skills necessary to perform the duties of an Emergency Medical Technician - Paramedic, in a dignified and compassionate manner, including but not limited to: • Report to work at the scheduled time in an appropriate uniform, ready for work., • Record worked hours in accordance with organizational policy., • Respond to emergency calls in a professional and prompt manner, providing high quality patient care., • Communicate efficiently and professionally, in English, utilizing all forms of communication including radio transmissions via two-way radios., • Complete ambulance and first-response vehicle checks to assure units are stocked in accordance with NYS DOH regulations, and organizational policies., • Fuel and clean assigned vehicles(s) prior to the end of your shift, in accordance with organizational policies., • Always be prepared to take the next call, • Report any day-to-day incidents, equipment malfunctions, or supply shortages to the on-duty supervisor or in their absence the on-call Chief prior to concluding each shift., • Maintain compliance with personal CME / training assignments and requirements, • Perform assigned duties, tasks, and chores for each shift, • Report any interpersonal conflicts to the on-duty Shift Supervisor or on-call Chief, • Attend mandatory meetings, • Maintain confidentiality of all patient, staff, and organizational matters, following all HIPAA regulations, • Adhere to organizational, MLREMS, and NYS DOH standards for responding to emergencies, caring for and transporting patients, and completing required paperwork / documentation, • Act as an ambassador of Pittsford Volunteer Ambulance, Inc. while on duty, and at public service functions, expositions, and other public events, • Maintain compliance with all PVA guidelines, policies and expectations, • Other duties as assigned Traits and Qualities: A desirable candidate will: • Model the behaviors and actions important to supporting our organizational culture, and achieving our service goals within the community;, • Be a team player. Paramedics must be able to work well with both PVA personnel in addition to members/employees of other emergency services agencies and the community in general;, • Be flexible. Assigned work schedules may vary, including the potential for late off-going times;, • Demonstrate the ability to listen, and effectively present ideas and information;, • Be able to handle a significant number of stressful situations;, • Communicate with patients and others with empathy and respect;, • Maintain effective working relationships with all levels of personnel within the medical community;, • Work independently with minimal supervision for assigned tasks. Education and Experience • Maintain current NYS EMT-Paramedic Certification, • Maintain current AHA CPR for the Professional Rescuer, or equivalent, • Maintain a clean NYS Driver’s license as defined by PVA’s Insurance Provider, • Maintain Hazardous Materials, OSHA., ICS, and HIPAA Training, • Participate in all other mandatory trainings as directed Necessary Knowledge • Familiarity with NYS Article 30, Part 80, Part 800, and DOH Policy Statements, • Thorough knowledge of the NYS DOH protocols, MLREMS REMAC protocols, • Must be able to achieve Medic and Driver status, • Strong written and oral communication skills, • Strong computer skills (knowledge of emsCharts© is desired) Physical Demands: • Requires significant physical strength and dexterity, and the ability to function in very adverse environments with exposure to numerous safety risks, • Must be able to physically achieve the functional position description of an EMT-Paramedic, as per NYS DOH Policy Statement 00-10 The Chief reserves the right to waive any of the minimum qualifications set forth above, and consider any other qualifications or combination of qualifications that may serve as an adequate substitute.

Job Description PVA Culture Statement Pittsford Volunteer Ambulance prioritizes people, including the satisfaction and wellbeing of our workforce, and clinical outcomes of our patients. We encourage a balanced sense of community and individuality to support our mission, our satisfaction, and our sustainability. We serve our community and our neighbors with consistency, integrity, and respect, in a manner that encourages confidence and trust. Collectively we value education, advocacy, community engagement and prevention, partnerships, innovation, and positive influence to improve quality of health and life. If this statement resonates with you, we encourage you to review the position details below and consider applying to join our team! Position Details Position Title: Paramedic Managed By: Deputy Chief, Operations Supervised By: Shift Supervisors Supervises: Not Applicable Status: Non-Exempt Employee or Volunteer General Responsibilities Must possess and apply knowledge and skills necessary to perform the duties of an Emergency Medical Technician - Paramedic, in a dignified and compassionate manner, including but not limited to: • Report to work at the scheduled time in an appropriate uniform, ready for work., • Record worked hours in accordance with organizational policy., • Respond to emergency calls in a professional and prompt manner, providing high quality patient care., • Communicate efficiently and professionally, in English, utilizing all forms of communication including radio transmissions via two-way radios., • Complete ambulance and first-response vehicle checks to assure units are stocked in accordance with NYS DOH regulations, and organizational policies., • Fuel and clean assigned vehicles(s) prior to the end of your shift, in accordance with organizational policies., • Always be prepared to take the next call, • Report any day-to-day incidents, equipment malfunctions, or supply shortages to the on-duty supervisor or in their absence the on-call Chief prior to concluding each shift., • Maintain compliance with personal CME / training assignments and requirements, • Perform assigned duties, tasks, and chores for each shift, • Report any interpersonal conflicts to the on-duty Shift Supervisor or on-call Chief, • Attend mandatory meetings, • Maintain confidentiality of all patient, staff, and organizational matters, following all HIPAA regulations, • Adhere to organizational, MLREMS, and NYS DOH standards for responding to emergencies, caring for and transporting patients, and completing required paperwork / documentation, • Act as an ambassador of Pittsford Volunteer Ambulance, Inc. while on duty, and at public service functions, expositions, and other public events, • Maintain compliance with all PVA guidelines, policies and expectations, • Other duties as assigned Traits and Qualities: A desirable candidate will: • Model the behaviors and actions important to supporting our organizational culture, and achieving our service goals within the community;, • Be a team player. Paramedics must be able to work well with both PVA personnel in addition to members/employees of other emergency services agencies and the community in general;, • Be flexible. Assigned work schedules may vary, including the potential for late off-going times;, • Demonstrate the ability to listen, and effectively present ideas and information;, • Be able to handle a significant number of stressful situations;, • Communicate with patients and others with empathy and respect;, • Maintain effective working relationships with all levels of personnel within the medical community;, • Work independently with minimal supervision for assigned tasks. Education and Experience • Maintain current NYS EMT-Paramedic Certification, • Maintain current AHA CPR for the Professional Rescuer, or equivalent, • Maintain a clean NYS Driver’s license as defined by PVA’s Insurance Provider, • Maintain Hazardous Materials, OSHA., ICS, and HIPAA Training, • Participate in all other mandatory trainings as directed Necessary Knowledge • Familiarity with NYS Article 30, Part 80, Part 800, and DOH Policy Statements, • Thorough knowledge of the NYS DOH protocols, MLREMS REMAC protocols, • Must be able to achieve Medic and Driver status, • Strong written and oral communication skills, • Strong computer skills (knowledge of emsCharts© is desired) Physical Demands: • Requires significant physical strength and dexterity, and the ability to function in very adverse environments with exposure to numerous safety risks, • Must be able to physically achieve the functional position description of an EMT-Paramedic, as per NYS DOH Policy Statement 00-10 The Chief reserves the right to waive any of the minimum qualifications set forth above, and consider any other qualifications or combination of qualifications that may serve as an adequate substitute.

Job Description PVA Culture Statement Pittsford Volunteer Ambulance prioritizes people, including the satisfaction and wellbeing of our workforce, and clinical outcomes of our patients. We encourage a balanced sense of community and individuality to support our mission, our satisfaction, and our sustainability. We serve our community and our neighbors with consistency, integrity, and respect, in a manner that encourages confidence and trust. Collectively we value education, advocacy, community engagement and prevention, partnerships, innovation, and positive influence to improve quality of health and life. If this statement resonates with you, we encourage you to review the position details below and consider applying to join our team! Position Purpose: An Emergency Medical Technician will perform duties associated with providing emergency medical care to the sick and injured in accordance with all applicable laws, regional protocols, and organizational policies. Position Details Position Title: Emergency Medical Technician Managed By: Deputy Chief, Operations Supervised By: Shift Supervisors Supervises: Not Applicable Status: Part Time, Non-Exempt Schedule: Varies General Responsibilities Must possess and apply knowledge and skills necessary to perform the duties of an Emergency Medical Technician - Basic, in a dignified and compassionate manner, including but not limited to: • Report to work at the scheduled time in an appropriate uniform, ready for work., • Record worked hours in accordance with organizational policy., • Respond to emergency calls in a professional and prompt manner, providing high quality patient care., • Communicate efficiently and professionally, in English, utilizing all forms of communication including radio transmissions via two-way radios., • Complete ambulance and first-response vehicle checks to assure units are stocked in accordance with NYS DOH regulations, and organizational policies., • Fuel and clean assigned vehicles(s) prior to the end of your shift, in accordance with organizational policies., • Always be prepared to take the next call, • Report any day-to-day incidents, equipment malfunctions, or supply shortages to the on-duty supervisor or in their absence the on-call Chief prior to concluding each shift., • Maintain compliance with personal CME / training assignments and requirements, • Perform assigned duties, tasks, and chores for each shift, • Report any interpersonal conflicts to the on-duty Shift Supervisor or on-call Chief, • Attend mandatory meetings, • Maintain confidentiality of all patient, staff, and organizational matters, following all HIPAA regulations, • Adhere to organizational, MLREMS, and NYS DOH standards for responding to emergencies, caring for and transporting patients, and completing required paperwork / documentation, • Act as an ambassador of Pittsford Volunteer Ambulance, Inc. while on duty, and at public service functions, expositions, and other public events, • Maintain compliance with all PVA guidelines, policies and expectations, • Other duties as assigned Traits and Qualities: A desirable candidate will: • Model the behaviors and actions important to supporting our organizational culture, and achieving our service goals within the community;, • Be a team player. EMTs must be able to work well with both PVA personnel in addition to members/employees of other emergency services agencies and the community in general;, • Be flexible. Assigned work schedules may vary, including the potential for late off-going times;, • Demonstrate the ability to listen, and effectively present ideas and information;, • Be able to handle a significant number of stressful situations;, • Communicate with patients and others with empathy and respect;, • Maintain effective working relationships with all levels of personnel within the medical community;, • Work independently with minimal supervision for assigned tasks. Education and Experience • Maintain current NYS EMT Certification, • Maintain current AHA CPR for the Professional Rescuer, or equivalent, • Maintain a clean NYS Driver’s license as defined by PVA’s Insurance Provider, • Maintain Hazardous Materials, OSHA., ICS, and HIPAA Training, • Participate in all other mandatory trainings as directed Necessary Knowledge • Familiarity with NYS Article 30, Part 80, Part 800, and DOH Policy Statements, • Thorough knowledge of the NYS DOH protocols, MLREMS REMAC protocols, • Must be able to achieve Medic and Driver status, • Strong written and oral communication skills, • Strong computer skills (knowledge of emsCharts© is desired) Physical Demands: • Requires significant physical strength and dexterity, and the ability to function in very adverse environments with exposure to numerous safety risks, • Must be able to physically achieve the functional position description of an EMT-B, as per NYS DOH Policy Statement 00-10 The Chief reserves the right to waive any of the minimum qualifications set forth above, and consider any other qualifications or combination of qualifications that may serve as an adequate substitute.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Triage who, under the guidance of the Director of Nursing, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the Family Medicine practice setting. The RN Triage provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Triage opportunity. Requirements: The RN Triage will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcome goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of nursing experience required. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Current NYS RN License without any negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Job Title: Clinical Research Nurse Location: Rochester, NY Type: Contract To Hire Compensation: $40.00 - $50.00/hr. Contractor Work Model: 100% Onsite Joule is seeking a compassionate and detail-oriented Clinical Research Nurse to play a critical role in advancing innovative clinical studies while delivering exceptional patient care. In this fast-paced, collaborative environment, you will manage study activities from start-up through closeout, coordinate participant visits, support informed consent, oversee study procedures, and ensure compliance with research protocols and regulatory standards. This is an exciting opportunity for an experienced RN with a passion for research, patient engagement, and contributing to meaningful advancements in healthcare. Responsibilities • Manage all aspects of a study ensuring adherence to the protocol, GCP, and applicable regulations, including participating in the informed consent process, coordinating, and performing all study visit procedures per protocol, managing Investigational Product and study related supplies and equipment, assisting with monitoring visits, attending Investigator Meetings, and assisting with query resolution, as required., • Provide the highest level of care and excellent customer service for study participants., • Act as a knowledgeable clinical resource to the team., • Ensure study drug is dispensed, accounted for and returned to the Sponsor per protocol., • Collaborate with lab staff to plan for and manage laboratory samples throughout the length of the study, including review of the laboratory manual., • Ensure Serious Adverse Events (SAE’s) are reported to Principal Investigator, Sponsor, and IRB (through Regulatory) within 24 hours of site being notified of event, including collecting all required information for initial and follow-up reporting., • Ensure visit logs and Clinical Trial Management System (CTMS) visit status are accurate and complete., • Facilitate ongoing Quality Assurance (QA) review of studies, in collaboration with the QA department, including assisting with risk assessments, root cause analysis, and development of corrective and preventative actions as applicable. Requirements • BSN, RN degree required, • At least two years’ experience in clinical research setting preferred, • CCRC preferred System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #LI-EL1 Ref: #568-Clinical

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Triage who, under the guidance of the Practice Manager, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the Family Medicine practice setting. The RN Triage provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Triage opportunity. Requirements: The RN Triage will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcome goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of nursing experience required. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Current NYS RN License without any negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Department: Clinic Position type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The Registered Nurse, Phone Triage (Level 1) functions as a member of the interdisciplinary health care team, primarily supporting patient care through telephone triage, coordination, and clinical support to ensure timely, high-quality service Duties/Responsibilities: Phone Triage & Patient Coordination • Receive and respond to incoming patient phone calls (primary responsibility), • Address all incoming calls regardless of patient need, • Triage patient needs using the electronic medical record (EMR) and coordinate with clinic nurses and providers, • Assign priority levels and escalate to appropriate clinical staff as needed, • Provide care instructions and advice within scope to resolve patient concerns when appropriate, • Schedule patient appointments and register new patients, • Facilitate completion of medical forms needed for patient care Clinical Care & Patient Support • Assist providers in delivering patient care under supervision, • Explain procedures and treatments to patients to support understanding and reduce anxiety, • Aid providers during examinations and treatments, • Observe patients and report significant reactions or changes in condition, • Administer treatments, nursing interventions, injections, and immunizations, • Reinforce patient education related to medications, self-injection, and treatment plans, • Perform clinical duties when floating (e.g., rooming patients, vitals, specimen collection, EKGs), • Maintain exam rooms (cleaning between visits and stocking daily) Team Collaboration & Coverage • Collaborate with interdisciplinary teams to coordinate care and patient engagement, • Demonstrate strong communication, professionalism, teamwork, and stress management, • Flex to cover RN, LPN, or Medical Office Assistant responsibilities as needed, • Share knowledge with new and current nursing staff across roles, • Participate in quality improvement and QA/QI initiatives Documentation • Document patient care accurately, clearly, and in a timely manner per policy, • Collect and document patient health status information appropriately Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities: • Valid NYS Registered Nurse (RN) licensure with current CPR certification, • Experience working in a hospital or clinic setting required, • Experience in community-based healthcare settings preferred, • Strong teamwork and interpersonal skills, • Excellent written and verbal communication skills, • Proficiency in computer systems and electronic health records (EHR), • Experience working with HIV/AIDS clients preferred but not required, • Experience managing chronic diseases in outpatient settings preferred Education and Experience: • Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) strongly preferred., • Active and unencumbered New York State RN license., • Minimum of three (3) years of nursing experience in acute care, outpatient, ambulatory, or primary care settings., • Experience performing symptom assessment and/or telephone triage preferred., • Experience supporting patients with chronic disease management preferred., • Experience working with patients living with HIV/AIDS preferred. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee may occasionally need to stoop, bend, and lift or move up to 25 pounds. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Department: Clinic Position type: Full-Time FLSA: Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. Provide leadership, oversight of nursing operations and optimization of the patient experience in collaboration with all patient care/support team. Develops and implements clinical policies and procedures. Establish responsibilities, evaluate and monitor performance of direct reports. Assure that nursing and clinic workflows and outcomes support the Quality Management Plan and Trillium Health’s strategic management plan. Represent nursing and allied team members on management team, various committees and workgroups. Perform direct nursing care to patients as needed to support the clinical care teams. Duties/Responsibilities: • Leadership & Administration: Serve as an active member of the clinical leadership team, providing oversight and direction for nursing operations. Collaborate with other leaders to ensure clinical services align with strategic objectives and regulatory standards. Manage and coordinate nursing activities, set documentation standards, and partner with medical staff on quality improvement and patient safety initiatives. Oversee employee health compliance, participate in quality assurance, and maintain clinical supply inventory and equipment., • Supervision: Support, coach, and mentor nursing staff. Lead training initiatives for skill and professional development, conduct regular performance evaluations, and assist with hiring, onboarding, and retention. Address employee relations issues and ensure compliance with agency policies and applicable laws., • Clinical Care: Provide direct nursing care, particularly during high-volume periods. Participate in clinical team activities, triage patients, and support staff with clinical inquiries. Educate patients and families on self-care, coordinate care with internal and external providers, collect and document assessment data, administer medications, and perform diagnostics. Ensure all clinical documentation is thorough and timely., • Data & Program Integration: Utilize Epic dashboards and reporting tools to monitor clinical team productivity and performance, offering insights and recommendations for operational improvement. Lead integrated care team evaluations and program collaboration initiatives. Required Skills/Abilities: • Strong clinical judgment and leadership skills, • Ability to lead, mentor, and coach nursing staff, • Competency in fostering professional development and conducting performance evaluations, • Collaboration with cross-functional teams to enhance care delivery, • Oversight of quality initiatives and regulatory compliance, • Representation of nursing leadership in organizational planning and community engagement, • Commitment to excellence, accountability, and continuous improvement in healthcare operations, • Knowledge of NYS nursing regulations and standards, • Excellent oral and written English Communication skills Education and Experience: • Current NYS Registered Nurse license, • Bachelor’s degree in nursing, • At least 10 years of clinical nursing experience, • Minimum 5 years of management experience in fast-paced clinical settings, • At least 3 years working directly with clinical leadership, • Minimum 2 years of experience using Epic EMR system (clinical documentation, scheduling, reporting), • Experience managing daily operations across multiple clinical sites, • HIV/AIDS experience preferred, • Experience with low-income or uninsured populations preferred, • BCLS certification Physical Requirements: While carrying out the responsibilities of this position, the employee must be able to stand, sit, walk, and use their hands for tasks such as handling, feeling, or operating equipment. The role also requires reaching with arms and hands, as well as effective verbal communication and hearing. Occasionally, the employee may need to stoop, bend, and lift or move items weighing up to 50 pounds. Visual capabilities essential to the role include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus. In alignment with the Americans with Disabilities Act (ADA), this job description outlines only the essential duties and qualifications necessary for successful performance in the role.