1000+ Best pay today Jobs in Raleigh, North Carolina (April 2026) - page 12

Customer Service Representative - Raleigh Office Location

26 days ago

Raleigh

Job Description Raleigh, NC (Training in Fayetteville, NC) Base Pay: $18.00–$20.00 per hour + Bonus Opportunities Tired of Just Taking Calls Instead of Owning the Customer Experience? You already know this role is bigger than answering phones. You’re the one customers remember. You calm chaos, create confidence, and turn calls into booked appointments. But too many companies treat CSRs like seat-fillers instead of professionals. At Blanton’s Air, Plumbing & Electric, customer experience starts with you. You set the tone. You drive the schedule. You create WOW. Why High-Performing CSRs Choose Blanton’s Real Pay for Real Impact $18–$20 per hour based on experience, with performance-based bonus opportunities. Paid Time Off Up to 3 weeks available right away (prorated). Career Growth 73+ years strong and growing every year. Advancement here is real—not hype. Training Culture Coaching, tools, and leadership support to help you win today and grow long term. Full Benefits • Medical, • Company-paid dental, • Vision, • Life insurance (with family options), • 401(k) with company match, • Always Do the Right Thing, • Always Growing, • Can Do, • Be Kind, • Fill the call board to capacity—your work drives revenue and flow, • Execute outbound strategies (follow-ups, unsold estimates, club members, and more), • Deliver WOW on every interaction, • Resolve issues quickly—you’re empowered to make things right, • Follow best practices for accuracy, professionalism, and consistency, • Support CSR, dispatch, and customer care needs as the business evolvesWhat You Bring, • 3+ years in a customer service, contact center, or call-heavy environment, • Strong communication and conversion skills, • Ability to turn inbound calls into booked appointments, • Experience presenting memberships or value-based service plans, • Comfort working in real-time with dispatch and leadership, • Proficiency with Microsoft Office and web-based tools, • ServiceTitan experience preferred Once you apply: • You’ll receive a phone script by email or text within 5 minutes, • Don’t see it? Check your spam folder BEGIN SCRIPT “Thank you for calling Blanton’s Air, Plumbing & Electric, this is ___, how can I help you?” “I’m so sorry to hear that you’ve lost power to your oven—that must be inconvenient.” “Don’t worry, we handle this all the time. Our guys will take great care of you.” (Say something positive about our electricians—build value.) “The cost to get one of our excellent electricians to your home today is only $69, and we have an appointment available this afternoon. Does that work for you?” “Great! Our electrician will arrive before 5. What’s the best number to reach you when he’s on the way?” “I really appreciate you calling us today. I hope we can earn your business.” Leave your name and phone number after the script. END SCRIPT Blanton’s Air, Plumbing & Electric Delivering WOW Since 1951 Blanton’s is an Equal Opportunity Employer.

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