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We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals. We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP’s are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient., • The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company., • Supervises, collaborates with, participates with, or functions within a practice or collaborative agreement with an Advanced Practice Practitioner (APP) and remains accountable for the actions of the APP while employed with the company., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: Competencies for Success • Availability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner., • Service Orientation — PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction., • Evidence Based Medicine — The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes., • Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company., • Quality — Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center., • Influence — PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes., • Self-Care — A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes., • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required Must have a current DEA number for schedule II-V controlled substances Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment. PAY RANGE: $221,141 - $315,915 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: RN, Case Manager Location: Parkside Clinic 5050 Parkside Ave, Philadelphia, PA 19131 *Subject to adjustment based on clinic needs *Eligible candidates may receive a sign‑on bonus as part of the offer package. Role Description: In partnership with the primary care provider, (PCP), the RN, Care Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients. This role focuses on preventing avoidable admissions, driving efficient resource utilization, and ensuring effective team-based care. It is a field-based, in-person/on-site role, requiring strong relationships between patients, providers and care team members. Core Responsibilities: Manages an assigned caseload of complex patients in a value-based care environment, with a focus on driving reduced admissions, readmissions, and medical utilization. Accountable for panel metric performance in admission prevention, readmission prevention, and transitions of care metrics. Owns overall care coordination for assigned patients, functioning as the primary point of contact and ensuring alignment, accountability, and follow-through across the care team. Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. Collaborates patient’s PCP, family/caregiver, Social Worker, Behavioral Health Specialists, and other care team members, as needed to evaluate the individual's needs, goals, and plan of action and ensure care plan progression. Ensure timely documentation of key clinical assessments after admissions, while balancing in-center care team planning meetings. Lead in-person interdisciplinary care planning meetings to ensure effective care coordination and management between providers visits. Perform timely nursing assessments and provide patient education for chronic condition management and transitions of care. Educate patients and families, empowering them in their care, and advocating for their needs. Document visits in electronic health record according to internal standards Other duties as assigned. What are we looking for? Current RN license in assigned state is required; Bachelor degree in nursing preferred. Minimum of 6-8 years nursing experience. Certified Case Manager (CCM) required, or willingness to obtain within 12 months of hire, unless candidate has 2-3 years of relevant care/case management experience 2+ years experience in transitional nursing, emergency room nursing, care coordination, discharge planning, or home health is strongly preferred. Demonstrated skill in motivational interviewing, patient activation, time management, and navigating community and social resources. A flexible and positive attitude Comfort with ambiguity and change High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution. Access to reliable transportation and ability to travel throughout the communities OSH serves US work authorization Someone who embodies being Oaky What does being Oaky look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for Medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at _ Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,575.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on _. This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. *This position is an on-site role requiring hours Monday through Friday (7:30am-4:30pm or 8:00am-5:00pm). This role requires being both on-site at the healthcare office as well as in home patient visits supporting patients from our West Philadelphia office and our North Philadelphia office. The Intensive Community Care Manager (ICCM) is a Registered Nurse (RN) who works with our highest complexity patients, their primary care physicians, and other members of the care team that provides hyperfocus case management and field nursing interventions to prevent unnecessary hospital arrivals, keep patients engaged in our intensive primary care model and maximize their healthy time at home. The Intensive Community Managers (ICCMs) will serve as a clinical lead for the Complex Care Team. They will assess, evaluate, and coordinate the team’s efforts to stabilize our highest risk patients, with special areas of focus including safe transitions of care from facilities back to our primary care teams, stabilization of our highest risk ambulatory patients and outreach to patients who are assigned to us but are not engaged in care. This person will perform assessments and design comprehensive plans of care, and drive the actions needed to keep the most complex patients safely at home. This professional will also provide clinical supervision to other team members in delivering the plan of care and in other tasks necessary to meet their needs and engage them in care. As a clinical leader for the team, this person will also be deeply involved in prioritizing team efforts and may also become the direct supervisor for some team members. The Intensive Community Manager works in partnership with the PCPs to draft personalized care plans that address patient’s immediate needs that cause a risk for unnecessary hospital arrivals. This position adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Provides in-house, at facility, and telephonic visits to patients at high-risk for hospital admission and re-admission (as identified by CM Plan) with the main goal of preventing unnecessary hospital arrivals for patients that have consented to the program and after successfully completed full course of program. Provides home visits to perform field nursing interventions, assess patient, and the development of care plan to identify the goals, barriers, and interventions that will be addressing during the follow up patient visits. Once a patient has completed their episode of care management the register nurse (RN) will review patient chart for discharge and conduct final discharge with patient. Discharge from program may require formal approval from Complex Care Leadership Team Conducts supervisory visits with License Practical Nurse (LPN) and patient to provide any additional education patient may need and to oversee appropriate patient discharge from case management. Performs clinical, fall prevention, and social determination of Heath screening (SdoH) assessments to include disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient in home setting. Performs home field nursing interventions that have been agreed by PCP, Center Leadership, and Complex Care Leadership that would prevent hospital arrival. Such intervention may include taking vital signs, weighing patient, appropriate one time visits ordered by PCP and reviewed by the Manager for approval, and others as determined in Standard Operation Procedures (SOPs) Coordinate the Plan of Care: Conducts/coordinates initial case management assessment of patients to determine outpatient needs and obtains patients consent to program. Ensures individual plan of care reflects patient needs and services available in the community or review of their benefits. Completes individual plan of care intervention with patients, family/care giver and care team members with a focus of incremental actions that will prevent unnecessary hospitalizations. Assesses the environment of care, e.g., safety and security. Conduct fall risk assessment as needed. Assesses the caregiver’s capacity and willingness to provide care. Assesses and educations patient and caregiver educational needs. Coordinates, reports, documents and follows-up on multidisciplinary team meetings serving as host or lead for those conversations as needed. Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks. Coordinates the delivery of services to effectively address patient needs. Facilitates and coaches’ patients in using natural support and mainstream community resources to address supportive needs. Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients. Establishes a supportive and motivational relationship with patients that support patient self-management Monitors the quality, frequency, and appropriateness of HHA visits and other outpatient services. Assists patients and family with access to community/financial resources and refer cases to social worker and other programs available as appropriate. Collaborates closely with other members of the Complex Care and Clinical Strategy Team such as Hospital Care Managers and Post Hospital Care Coordinators and Manages to ensure patients in their program receive holistic care approval. Home visit under the direction of the patient’s primary care physician to meet urgent patient needed with the aim of preventing unnecessary hospital arrivals Performs other duties as assigned and modified at manager’s discretion. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community Critical thinking skills Ability to work autonomously Ability to monitor, assess and record patients’ progress and adjust and plan accordingly Ability to plan, implement and evaluate individual patient care plans Knowledge of nursing and case management theory and practice Knowledge of patient care charts and patient histories Knowledge of clinical and social services documentation procedures and standards Knowledge of community health services and social services support agencies and networks Organizing and coordinating skills Ability to communicate technical information to non-technical personnel Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time Spoken and written fluency in English. Bilingual a plus This job requires use and exercise of independent judgment Associate degree in Nursing required Bachelor’s Degree in nursing (BSN) or RN with bachelor’s degree in home in a related clinical field preferred A valid, active Registered Nurse (RN) license in State of employment required. Compact License preferred for states where compact license is available A minimum of 2 years’ clinical work experience required A minimum of 1 year of case management experience in community case management experience highly desired Certified Case Manager certification is preferred. Certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired This position requires possession and maintenance of a current, valid driver’s license. Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $36.9 - $52.70 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Medical Assistant (Care Promoter 1) at our North Philadelphia is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Measures and records patient vital signs; records patient interview and medical history., • Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel., • Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient., • Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel., • Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests., • Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision., • Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times., • Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician., • Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing., • Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families Exceptional oral and written communication skills, time management skills and organizational skills Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders Mindset focused on resolving problems for patients and achieving team goals Knowledge of medical products, terminology, services, standards, policies and procedures Skilled in basic phone and computer operation Must be detail-oriented to ensure accuracy of reports and data Ability to maintain effective and organized systems to ensure timely patient flow Ability to act calmly in busy or stressful situations Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed Spoken and written fluency in English Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or equivalent education (GED) required, • Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic, • A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required, • BLS for Healthcare Providers required, • Experience working with geriatric patients is a plus, • EMR system experience preferred PAY RANGE: $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

Under the supervision of the medical director, the Primary Care physician (PCP) provides primary medical care to PACE Organization (PO) participants, including assessment, development of a plan of care in collaboration with the interdisciplinary team, provision of direct participant medical care, an

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. *This position requires candidates to be bilingual (English/Spanish) and be fluent both in written and verbal communication. The Medical Receptionist (Care Facilitator) is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients’ personal information and medical records. Reviews patients’ personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English & Spanish EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred Bilingual - English/Spanish PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

Opportunity for a Russian-speaking PCP in Northeast Philadelphia!. Bustleton cares for patients ranging in age from newborn to 100+, most of whom are primarily of Russian or Slavic descent. Due to this, candidates who are Russian-speaking are highly preferred.

Certified Case Manager (CCM) required, or willingness to obtain within 12 months of hire, unless candidate has 2-3 years of relevant care/case management experience. In partnership with the primary care provider, (PCP), the RN, Care Manager is the lead for care management activities, drives care coo

A Primary Care Physician is needed in Littleton, NH. The Physician shall provide professional medical care and treatment services to patients across the lifespan, as well as perform all professional duties in accordance with the policies and procedures of our facility. Should possess extensive knowl

Titan Placement Group is a permanent placement healthcare recruiting firm that bridges the gap between mission-driven healthcare organizations and high-quality candidates. Join a progressive medical group transforming senior primary care with a value-based, patient-centered model focused on quality

Job Description Our Mission: To empower individuals with behavioral health conditions, substance use disorders, and/or developmental disabilities to achieve the lives of their choosing in the community. Title: Certified Peer/Recovery Specialist I, II, III Supervisor: Program Director Summary of Job Description: The Certified Peer Specialist (CPS)/ Recovery Specialist (CRS) supports individuals within the program by partnering around challenges that can come with symptoms of Mental Health and/or substance use diagnosis. Through utilization of the WRAP plan and a Person-Centered approach, the CPS/CRS will help empower the Member to identify and work towards their Blue-Sky goals. By providing unconditional and nonjudgmental listening while also supporting the utilization of skills needed for the member to begin creating a higher quality of life, the CPS/CRS serves as a peer mentor to those they serve. The CPS/CRS provides opportunities for individuals to direct their own recovery plan and support, build self-worth, wellness, empowerment, and self-advocacy. The CPS/CRS will promote and contribute to the development of a healing culture of recovery and hope within the program and agency. Specific Responsibilities: • Conduct regularly scheduled meetings with Members and appropriately engages them to identify interests, strengths, goals, dreams, and aspirations while offering encouragement and empowerment through shared experience., • To enhance strengths and capabilities for members., • Meet with members, in collaboration with the treatment team, to develop individualized treatment plan goals., • Meet with members to collaborate on the development and utilization of their Wellness Recovery Action Plan (WRAP plan)., • Provide support and follow up on treatment interventions per treatment team., • Facilitate groups based on specific skills, passions, and Member needs., • Co-Facilitate skills groups and other groups as requested by program leadership, • Attend and participate in treatment team meetings, provide feedback regarding members and offer unique perspectives., • Supports members in planning for and attending 12 Step Meetings, finding a Sponsor, doing Step Work when appropriate., • Support Member use of DBT skills as taught by Team (training will be provided), • Serve as an advocate for Members while continually supporting, teaching, and encouraging self-advocacy skills., • Support with welcoming newly admitted Members to the Project Transition/ PCS Mental Health community. Assist in orientation to the program by sharing information on program structure and opportunities, tour and introductions to community and staff., • Promoting community integration through the connection of resources by linking support, mutual-help groups, social clubs, volunteer and paid job opportunities., • Serve as a role model with a willingness to appropriately share personal experience with members, families, and staff by demonstrating that recovery is possible., • Support Members in the development and implementation of their transition goals and plans., • Provide timely documentation in electronic health record (EHR) regarding Member progress, goals, struggles and utilization of member strengths, skills and support., • Timely documentation of any/all meaningful activities with Members, including groups, outside meetings, community outings, etc., • Participation in agency internal workgroups, trainings, and meetings., • Attend continuing education requirements as required., • Maintain CPS/CRS Certification., • Provide group vocational education for all program Members, • Provide individual vocational training/ coaching for individual Members, • Support Members with job readiness through resume development, mock interviews and skill building, • Provide vocational and educational resources to Members, • Support Members in learning how to make good healthy choices in terms of health and wellness, • Facilitate groups to improve wellness outcomes, • Support with PCP and other wellness appointments in the community Additional Performance Expectations: • Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team., • Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/PCS Mental Health’s Mission and Core Values., • Approach Member engagement from a non-judgmental stance understanding that a Member’s behavior is driven by experience, which may include trauma., • Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles., • Seek out appropriate support, consultation with Clinician, NP, or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively., • Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support., • Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization., • An understanding of an agreement to value the concepts of a Trauma Informed and Trauma Empowered workplace. Physical Requirements: This position requires the ability to perform physically demanding tasks, including standing, walking, bending, and lifting up to 20 lbs. An essential function of this role involves the application of physical restraint techniques in emergency situations to prevent immediate harm to the Members or others, requiring specific training in crisis de-escalation and proper restraint methods, along with detailed incident reporting as per facility policy and regulatory guidelines. Qualifications: • The CPS/CRS will have at least a high school diploma or equivalent (required); bachelor’s degree (preferred), • At minimum, an individual must meet the CPS/CRS training qualifications and is able to provide documentation of completing the CPS or RPS training in its entirety., • CPS/CRS must maintain certification throughout the tenure of employment in this capacity., • Must possess a valid, non-commercial driver's license with a clean driving record and have the ability to operate company vehicles in accordance with safety regulations., • Skilled in Microsoft Office., • High energy individual with strong work ethic and ability to multi-task, • Interest and ability in having fun in the workplace., • Must be a self-motivator., • Ability to maintain confidentiality. For all Full-Time Employees our benefit package includes: • Paid Time Off, • Health Insurance available within 60 days of hire, • Company Paid Life Insurance, • STD/LTD, • Dental Insurance, • Vision Insurance, • Health Spending Accounts, • Able to participate in company 401K after 6 months of hire, • Company 401K match up to 3%, • Pet insurance All Employees have access to our Employee Assistance Program We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description We are seeking a full-time Psychiatric Nurse to provide and assist team members in coordinating the behavioral and physical health care needs of program participants. Other Responsibilities, but not all-inclusive: ·Complete health assessments for participants in the program. ·Maintain a record of medical and behavioral health history and ongoing medical and treatment records. Review all charts at least once a month to ensure that medical needs have been met and that documentation meets applicable standards. ·Consult with and assist team members regarding the development and implementation of the health care needs and goals. ·Negotiate the health care responsibilities of participants with provider agencies. ·Coordinate with team members’ routine medical, vision, lab, psychiatric, and dental appointments. Ensure a mechanism for reporting and follow-up on results. May accompany the participant to an appointment when determined by the nurse in consultation with the team, and facilitate communication between the primary care physician (PCP) and the psychiatrist. ·Attend team meetings regularly to review medications, emergency intervention plans, and response to treatment, and to review health care needs, participants' response to treatment, and coordinate scheduling appointments. ·Monitor participants' medication. Verify insurance coverage by making phone calls to the appropriate insurance and pharmacies as needed. Assist the psychiatrist in completing prior authorizations if needed. ·Participate in discharge planning for participants from acute or extended care facilities or forensic settings to provide continuity of medical, substance abuse, and psychiatric care. Qualifications: · Licensed RN/LPN in the State of PA. · Prior experience in community mental health and/or substance abuse treatment settings. · Knowledge of psychiatric clinical and psychosocial rehabilitation practices. · Excellent communication and interpersonal skills. · Good writing and computer skills for documenting in an electronic health record. · Team oriented. · Detail-oriented with strong organizational and analytical skills. · Must be available for scheduled emergency on-call service. · Must possess a valid driver’s license with an acceptable driving record. Scope: · Frequent talking and listening. · Will require crisis intervention in emergencies, including managing aggression. · Must be available for local travel · Scheduling flexibility and possible on-call work are necessary. · Will be required to report to work during emergencies, including inclement weather. Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental, 9 nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to www.hhinc.org/careers. Horizon House, Inc. is an Equal Opportunity Employer

Job Description HealthPlus Staffing is assisting one of our prestigious clients with their search for a PCP for their clinic in Philadelphia, PA. – Multiple locations available, such as: Upland, Glen Mills, Sharon Hill, etc. Find some details below about this amazing opportunity. • Start: ASAP - Can start within 30-60 days., • Requirement: Must be BC or BE in Family Medicine or Internal Medicine. General Practitioners feel free to apply., • Procedures: Typical primary care duties., • Support Staff: multiple on site., • Schedule: M-F 9a-5p (flexible), • Credentialing: Can be completed in 30 days or less, • Salary: Competitive compensation to be discussed during phone call., • Benefits: Medical, Dental, Vision and other benefits such as student loan repayment. If interested, please apply immediately! We don't want you to miss out on this opportunity.

Job Description Primary Care Physician (MD/DO) - Job Description Employment Type: Full Time, Exempt (30-40 hours per week) Location: Philadelphia, PA Total Rewards Package: Base salary, quality bonus and comprehensive benefits/leave package About Us: At Herself Health, our mission is simple: "We Help Women Get More Life Out of Life, Together." The "together" is intentional - We have built a new, collaborative model of value-based primary care for women 50+ to solve long-standing problems: Rushed appointments, long wait times, and care that's generalized, rather than specialized, to women's preferences and concerns. We are thrilled to expand our whole-person clinic model to the state of Pennsylvania in 2027. Our team of colleagues is on a mission to innovate the primary care landscape for women 50+. We're seeking passionate, mission-driven clinicians to join our growing team. Will you join us? About You: Our clinicians are what make Herself Health great and we have a special DNA – A passion for patient experience, clinical innovation and quality outcomes that empower women to live their best lives. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We are seeking clinicians who resonate with our mission and core values: Her, First. Curious, Always Learning. Own it, Act. Together, Unstoppable. The Primary Care Physician's Role: The Primary Care Physician (MD/DO) is a key member of our interdisciplinary care team. In the role, you will evaluate our patients' acute and chronic conditions, manage their multiple medications, mental health, socio-emotional needs, and provide empathetic patient education. The PCP will work closely with fellow clinical teammates to provide comprehensive primary care. While direct patient care is the primary focus of the position, our PCPs also assist with development, implementation, and achievement of key organizational objectives and metrics. Functioning as a value-based care model, our team of clinicians proactively and strategically manage our population's health in accordance with IHI's Quintuple Aim, adopt best practices in coding compliance and achieve our HEDIS quality metrics. We are also on the hunt for future talent, so Residents and Fellows at all levels are encouraged to apply! Core Qualifications: • Licensed MD/DO with board certification in Family Medicine (ABFM) or Internal Medicine (ABIM), • Experience managing complex diseased longitudinally over time including diabetes, cardiovascular disease, menopause, thyroid disease, osteoporosis, weight management, etc., • Understanding or willingness to learn how to practice in a value-based care (VBC) model, including managing the cost and quality of care, • Experience managing overall patient care and devising individualized care plans, • Experience educating and counseling patients on health maintenance and disease prevention, • Experience with geriatric medicine, particularly women, • Experience with poly-pharmacy management and appropriate medication reduction, • Experience with physical and gynecological/well-woman examinations in the elderly population, • Experience working in clinical situations that required adaptability, • Strong problem-solving and critical thinking skills, • Up-to-date knowledge of medical advancements and technologies, • Alignment to Herself Health mission and dedication to providing high-quality patient care Preferred Qualifications: • Experience in performing clinical procedures within scope of practice (skin biopsies, joint injection, endometrial biopsies), • Value-based Care experience and/or VBC training, • Previous experience in a start-up or new clinic environment, • Strong technical skills with EMR (Athena preferred) and Microsoft Suite, • Experience in mentoring, precepting and/or supervision of other provider staff Other Qualifications: • Eligibility to obtain or holder of a DEA License and an NPI number, • Regular maintenance of board certification and CME requirements, • Passage of the pre-employment background check, • Eligibility and completion of registration/credentialing with Medicare and private payers, • Valid state-issued Driver's License, • Proof of US Citizenship or Eligibility to Work in the US with a permanent resident card, • Employees in direct patient care are expected to be fully vaccinated for all communicable diseases including Hepatitis B, MMR, influenza and COVID in accordance with CDC guidelines. We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws. All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.

Job Description Primary Care Physician -Philadelphia, PA COMPENSATION: Salary $250k plus Incentive Bonus' Our Primary Care Physician provides equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services. Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience. Role: • Compensation: Base $220-$250K (wider range available depending on experience and location), • Bonus: Based on quality metrics, • Schedule: Monday-Friday 8am-5pm, • Patient Volume: 13-16 a day, • Visits: 20 min. regular visit/ 40 min. full diagnostic and new patient, • Physicians care team: Scribe, MA, Social Worker, • Equipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (gives access to specialist), • EMR: Canopy and Greenway, • Model: Value Based Health, • Transportation for patients: Van pick up with in 5 miles of clinic, • Community room patient activities: Exercise, events, yoga, dance, spa days, • Providers per clinic: Average 3-5 (mix of NP's and Primary Care Physicians) Benefits: • Physician Partnership Track, • 6 weeks of PTO, inclusive of PTO, major holidays, and CME, • $5000 Continuing Medical Education stipend, • Provided Health, Vision, Dental, and Life Insurance, • 401K Investment, up to 4% company match, vested immediately, • Provided Medical Malpractice Insurance, • Relocation package on a case-by-case basis, • Sign on: Flexibility for PCP Required Qualifications: • Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) Graduate, • Internal Medicine or Family Medicine Board Certification (Or board eligible), • Active, non-probationary, unrestricted State License, • No Residents, • Fellowship training in Geriatrics (preferred, not required) For more information contact: Michelle.Montejo@optigygroup.com954-263-5115 #pl #pm

Job Description Overview $7,500 Sign-On Bonus About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive base plus incentive compensation and benefits while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: • Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols, • Administer and order point of care and lab-based testing as needed, • Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate, • Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary, • Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix • Consistency – Although we conduct assessments Sunday – Saturday from 8 am – 7 pm, our full-time (FT) providers typically work Monday – Friday from 8:00 to 5:30., • Competitive Pay – Earn an annual base salary ranging from $105,500 - $168,400 based on market compensation analysis and experience., • Incentive Program – Eligible for FT Clinician Traveler Incentive Plan in support of leaving no patient behind which includes a monthly (uncapped) incentive opportunity. In 2025, those who received an incentive payout averaged $500 per month ($6,000 annually)., • Benefits – Mileage reimbursement, medical, dental, vision, life insurance, PTO accrual, 401(k), paid holidays, continuing education time/reimbursement, and employee referral bonuses., • Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education online., • Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. Qualifications Skills & Experience That Shine • Master’s Degree or commensurate experience and satisfactory completion of NP licensure, • Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed, • AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty, • Current BLS, ACLS or CPR certification, • 1 year of NP experience, • Able to travel up to 80-90% of the time for extended periods of time to include overnight travel and weekends across the assigned state and possibly neighboring states, • Valid state driver's license for the state of residence, • Automobile insurance coverage requiring for the state of residence (or ability to obtain), • Bodily Injury: $100,000 per person/$300,000 per incident, • Property Damage: $50,000, • Collision and comprehensive deductibles: $1,000 or less, • Strong computer skills and familiarity with employee health/medical record software, • Excellent verbal and written communication skills The Matrix Culture • Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart., • Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team., • Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-DR1 #LI-Hybrid

Job Description Our Mission: To empower individuals with behavioral health conditions, substance use disorders, and/or developmental disabilities to achieve the lives of their choosing in the community. Title: Psychiatric Mental Health Nurse Practitioner (or FNP) Supervisor: VP of Clinical Excellence and Medical Director (clinical), Program Director (administrative) Summary of Job Duties: Psychiatric Mental Health Nurse Practitioners (PMHNPs), or Family Nurse Practitioners (FNPs) with prior supervised experience in psychiatry, will work collaboratively within a multidisciplinary team. Their practice will be overseen by a collaborative (supervising) psychiatrist, who, along with a designated substitute physician (where applicable), will be available for consultation. The Nurse Practitioner is expected to demonstrate advanced medical and nursing knowledge, clinical and technical competence, sound clinical judgment, professional communication skills, and adherence to timely and compliant documentation standards in the company provided EHR. They are also responsible for their ongoing professional development, including maintaining required certifications, license renewals, and malpractice coverage. Specific Responsibilities: • NPs will deliver comprehensive medication management services and timely, compliant documentation for all members. Responsibilities include preparing for and conducting scheduled individual sessions, completing medication reconciliation during each session, administering routine required assessments (e.g., AIMS), recording vital signs, managing member diagnoses with updates as needed, perform mental status exams, and coordinating care with external providers in a timely and accurate manner. NPs will review and approve all prescriptions from other prescribers and may prescribe and approve necessary over the counter medications., • NPs are expected to be physically present at the program site on agreed upon scheduled days, during times that overlap when members are in the program so that sessions will be held face to face. It is expected that NPs will participate in the Big Teams meetings in their program., • NPs maintain availability after normal business hours (evenings/weekends) and on days they are not present in their program for needed consultation to the program. This includes ensuring that all admission documentation is completed within the 48-hour deadline for new admissions., • NPs are expected to engage in timely communication with supervisors (VP Clinical Excellence and Medical Director), program staff, regional director, senior leadership, and HR., • NPs keep pace with program operations and changes in member status by routinely reading all shift exchange notes, program emails, mini team meeting minutes and program chats via Teams., • NPs oversee Medication Room operations and reconciliation of medications for assigned program(s)., • Using the EHR, NPs will use an alternative note signing process to route some of their documentation each week to their supervising physician based on the designated percentage required for compliance in their state., • NPs perform and document required Wellness Assessment every 6 months for all members., • Utilizing the wellness assessment, NPs oversee physical health needs and interface with PCP and other external medical providers to promote member well-being. This includes monitoring vital signs (weight, height, BMI, pulse, blood pressure, respiratory rate), physical symptoms, medication response and adverse effects, and work collaboratively with community partners to promote diversion from unnecessary ED usage. NPs complete timely COC (coordination of care) notes to fully document these collaborations with other medical providers in the community and/or after reviewing pertinent medical records from outside appointments., • NPs order necessary lab work for safe medication management services. In addition, NPs will oversee routine wellness labs required of the programs., • NPs oversee timely medication refills of regular and PRN medications, including the necessary completion of Prior Authorization forms., • NPs use the Self-Administration of Medication Assessment Form in the EHR to assess a member’s ongoing readiness to hold medications, including when a member loses this privilege for clinically determined reasons (e.g., after a drug relapse)., • NPs request paid time off or unpaid leave from their program coverage in advance by submitting a completed comprehensive coverage plan form to their supervisor. Any leave longer than one calendar week must receive prior approval from Senior Leadership., • NPs participate in a minimum of one monthly 30-minute supervision session with the VP Clinical Excellence and one monthly 30-minute supervision session with the Supervising Physician., • NPs facilitate a weekly medication/wellness information group in addition to providing medication education during scheduled individual sessions as part of program compliance., • NPs work closely with the psychotherapy clinicians to provide clinical thought leadership and to ensure the Treatment and Transition Plan facilitates members achieving their Blue Sky and LWL goals. Together, NPs and the psychotherapy clinicians model the appropriate professional and compassionate tone and clinical approach for all staff in supporting members’ recovery journeys. NPs adhere to PT/ PCS’s core values and model appropriate evidence-based clinical decision-making using radical acceptance, person-centered, and community-based approaches., • NPs participate in meetings with MCO’s as needed to support continuity of care and meet continued stay requirements., • Other duties as assigned. Physical Requirements: This position requires the ability to perform physically demanding tasks, including standing, walking, sitting for extended periods of time, and bending. Qualifications: • Must have a master's degree in nursing with certification from American Nurses Association Credentialing Center (ANCC) or American Association of Nurse Practitioners (AANP) as a Psychiatric Clinical Specialist, PMHNP-BC, or FNP-C., • Must possess a certificate of fitness to prescribe, eligible DEA issued by the State Board of Nursing., • The Psychiatric Clinical Nurse Specialist, PMHNP-BC, or FNP-C will maintain licensure as outlined by the State Board of Nursing., • Must maintain malpractice coverage as outlined in the employment contract., • Must possess a valid, non-commercial driver's license with a clean driving record., • Maintain ongoing CPR certification.

Job DescriptionDescriptionWhat are We About At Patina, we believe everyone should have the opportunity to live their best lives and age with dignity. That’s why we’re reinventing primary care with an approach that’s purpose-built for older adults and their families. Our care model is centered around the needs of the individual, and available right where they live, with comprehensive and convenient in-home and virtual care options. We enable our world-class team of clinicians and care team members with elegant, human-centered technology and tools, so they can spend more time doing what they do best: building trusted relationships and delivering great care. Working at Patina is special. We respect each other, seek out and welcome others’ perspectives, and push ourselves to grow and innovate so that we can deliver exceptional experiences to those we serve. We balance humility with confidence, and we’re looking for change-makers who bring the heart and audacity to help us profoundly improve the healthcare and aging experience for older Americans. What Makes You Uniquely Suited to Work at Patina To support our mission of profoundly improving the healthcare and aging experience for older adults, we need to find, develop and support the best people and organizational culture. Now that we have successfully launched in our first market (Philadelphia), we are focused on acquiring and serving Medicare Advantage patients (65+) and their loved ones, learning quickly so we can tune our clinical and operating model and effectively scale, and working as a team to deliver outcomes: delighted patients, improved quality and lower total cost of care. We are seeking a Community & Broker Engagement Manager, who will be responsible for cultivating positive community & business partnerships and for generating new opportunities to serve older adults year-round within a defined geographic region. This leader will help define and shape local go-to-market strategy by cultivating strong broker and sales relationships, building provider and community partnerships, and directing community-based events designed to enhance audience understanding of Patina’s value and enabling more people to benefit from our service. This is a great career for someone who is highly organized, driven, relationship-oriented and motivated by our mission of profoundly improving the healthcare and aging experience for older adults. The Community & Broker Engagement Manager will report to the Chief Marketing Officer and will work closely with them to shape, develop and execute a successful community-focused growth plan for the Philadelphia five-country region. This key leader also will be responsible for orchestrating a robust plan for continual testing and learning, and for tracking and reporting on program outcomes. What You'll Do The Community & Broker Engagement Manager will work with the company to organize, implement and administer effective outreach programs or events with the Philadelphia older adult and broker communities. You will accomplish this by facilitating and coordinating a robust community engagement strategy, with a focus on building relationships with local community partners and brokers. Working closely with Patina teammates and agencies in the overall coordination of services and opportunities to ensure cohesiveness in Patina's mission and values. Assess the local market landscape and develop a strategic plan outlining priority partnerships, activities and events to support growth of the business and successful new patient acquisition • Lead execution of the plan and be accountable for achieving growth goals; identify and secure additional resources as needed for successful execution (both internal & external resources), • Serve as an ambassador in the local community, building and nurturing relationships with brokers, provider groups, community-based organizations, go-to-market partners, and older adults, • Design and lead educational sessions about the Patina care model with a range of stakeholders to help drive new patient acquisition, • Maintain a strong relationship with the Patina Care Team and especially leadership of the Health Champion role, • Work with Care Team to coach and guide go-to-market partners -- e.g. Inside Sales -- to ensure that all touchpoints with Patina are consistent with our ethos and approach to building trusted relationships, • Create, document and maintain policies & procedures for the company’s Community Engagement roles as we expand within our first market and into new markets, • Remain up to date with all compliance regulations and ensure that all activities are in accordance with Patina standards, • Stay up-to-date on the Medicare Advantage value-based care sector and key trends; regularly share learnings and recommendations, • Support the development and execution of a community-based social impact program on behalf of Patina What is Required • Bachelor’s degree in Business, Marketing or related field, • 5-7 years of progressively responsible leadership experience in community/provider relationship development, preferably in a health care setting., • Strategic thinker with strong relationship-development, organizational and analytical skills, • Expertise in the local healthcare market, with specific knowledge of the value-based Medicare Advantage space and the needs of people 65+, • Experience in managing complex, multi-level stakeholder relationships and for tracking progress against desired outcomes., • Understanding of the broker community and their role in influencing PCP decisions among Medicare Advantage plan members, • Demonstrated track record of building positive, trust-based relationships with local provider and community organizations as well as consumers (older adults & their families and loved ones), • Ability to effectively plan, organize and execute local lead-generation events, • Excellent presentation and influence skills to help engage a variety of stakeholders in learning more about Patina and driving patient leads, • Experience in project management and an ability to use G-Suite as well as tools such as Smartsheet, Confluence, and Miro to organize key work activities/milestones and report on progress., • Team player with a positive attitude and a passion for our mission and our shared work as an organization, • Embodiment of our organization’s person-centric values, • Demonstrated ability to effectively organize and coordinate multiple priorities as both a strategic and individual contributor • High-energy, self-motivated individual with strong negotiation skills, • Skilled decision-maker with high personal integrity, • Demonstrated proficiency in working effectively with clinical/care teams and managing complex, matrixed challenges What Would be Great to Have • Existing relationships with the broker community, as well as community-based organizations serving people 65 and older in the Philadelphia five-county region What Patina Offers • Amazing, mission-based culture, with a highly talented and fast growing team, • Remote work, • Medical, Dental, & Vision Insurance, • Competitive PTO, • 12-Weeks Paid Parental Leave, • Compensation in cash and equity in a startup backed by top tier VCs, • An environment where you can learn, grow your skills, financial wellness, and change the world.Patina is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Seeking Clerical Assistants: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking committed Clerical Assistants to join our team. If you are searching for a new beginning with a Christ-centered, family oriented organization, your search stops here! You were lead to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community who we love to serve. SUMMARY: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for accurate and directly with the public in person and via phone and is the starting point of the revenue cycle for clinic operations. The Clerical Assistant provides direct support services in the clinical care of patients and ensures effective and efficient operations to maximize patient satisfaction. The Clerical Assistant covers all aspects of Front Desk Reception, Hub Referral Clerical and Call Center roles and works late shift, Saturday shift, and rotates to all sites as assigned. ESSENTIAL DUTIES AND RESPONSIBLITIES 1. Customer Service: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. • Arrives on time to assigned area, ready to work. Does not leave work station unnecessarily. Communicates with team when stepping away from desk. Participates in departmental, hub and staff meetings; reads administrative emails/memos to be informed of changes, leading to better customer service and team unity., • Ensures adequate clinic coverage by working late shift, Saturday shift, and rotating to all sites as assigned., • Welcomes patients and visitors warmly in person and on phone. Demonstrates courtesy, respect, patience, and the love of Christ in every interaction, even when patient is demanding or rude., • Logs into MXIE promptly as assigned. Ensures adequate phone coverage by only logging and utilizing “Not available” per manager instruction., • Answers phone calls promptly and verifies full name, DOB, phone numbers and insurance information with each interaction. Follows EHC guidelines for holds and transfers, always communicating actions clearly to patient., • Uses excellent listening skills and clarifying statements to better understand patient. Offers support, hope, and comfort to patients using compassionate responses, prayer and scripture when appropriate., • Accepts ownership of problems and offers prompt resolution with humble and sincere apology., • Keeps work area properly stocked, neat and organized and labels all unfinished work at end of day for follow-up in order to provide efficient care of patient needs., • Checks-in patients at front desk in a timely and accurate manner, updates demographics at each visit, verifies identity and insurance cards, takes patient photo in EMR, obtains signatures on requisite forms annually, scans forms and IDs at the front desk and assures that information has been entered into Centricity, verifies guarantor set-up in account., • Assists patient in fully and accurately completing registration forms at first visit and at least once annually. Updates information in Centricity account and scans papers into account., • Assures that Sliding Fee Scale information is in account so that additional discounts can be applied. If patient has not supplied household income previously, explains necessity of this information and ask for updates., • Familiar with various forms (demographic, school, disability, welfare, utility forms, etc.). Directs patient to complete their portion before accepting form for provider. Assist patients with low literacy level to complete forms., • Offers appropriate scheduling options to patients in accordance with EHC scheduling rules for all appointment types. Explains NPE process, 7 day/ Same Day/Next Day appointment in a clear and concise manner. Familiar with the age limitations, credentialing status and specialty appointments of each clinician so that appointments are made correctly. Familiar with the insurances accepted by EHC so that patients are not given an appointment if we do not accept that insurance., • Reminds patient to bring insurance card, ID card, and co-pay (advises if higher specialist co-pay applies), medications, and insulin log to every appointment., • Verifies that patient questions have been answered. Assures that patient understands what to bring to appointment and has directions and parking instructions. If patient does not have information at the time of the call, informs patient to obtain/bring required information and documents this in appointment note., • Engages interpreters as needed to decrease patient barriers. 1. Revenue Cycle: The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. • Verifies eligibility on all active insurances prior to patient encounter. Verifies PCP assignment, copayments and coverage limitations prior to encounter. Sets insurance order for appointment, and assures that allocation set and financial class match primary insurance. Verifies that patient name and DOB exactly match primary insurance, and that insurance product chosen in account is the actual plan assigned to patient on website., • Provides written record of insurance verifications from external websites, including name of website, eligibility response, PCP assignment, other payers on account, CA name and date., • Establishes mental health coverage prior to each medical or BHC encounter and adds the mental health insurance to account., • Asks if visit is related to MVA or Worker’s Comp at check-in and collects MVA and WC information as needed. Creates or attaches “cases” for all worker’s comp, MVA, and other visits per protocol., • Obtains signature on Authorization for the Release of Information for all MVA and WC cases and documents this in the finance tab., • Enforces collection policy by assigning guarantor correctly, collecting co-payments prior to visit and issuing receipt. Takes steps to initiate payment plan for past-due balances. Refers uninsured patients to the Patient Access Liaison for evaluation., • Practices sound accounting and cash management principles by reconciling Daily Deposit slip and Daily Logs with cash totals at the end of each shift. Reconciles any discrepancies immediately. Manages case drawer: Keeps drawer locked at all times. Requests change from Office Manager as needed. Assures that change is ready for Saturday clinic., • Retrieves charges and performs “first scrub” of claims at check out, verifying insurance order, allocation set, and case attachment. Communicates directly with clinician if charges have not been entered. Creates financial note in account to clarify any transactions that may be problematic., • Creates new patient accounts using mini-registration module. Begins by searching database by “any” search function to avoid chart duplication, using EHC business intelligence tool for NPE availability and age restrictions, using insurance web-sites to verify eligibility and PCP assignment, and using EHC credentialing status updates for new clinician insurance assignments at EHC. 1. CLINICAL SUPPORT: The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for efficient / accurate work, population management, and risk management. • Verifies patient FULL NAME and DOB before opening EMR, sending message or scheduling an appointment., • Reads and responds to pop-up notes each time account is opened. Erases notes when obsolete., • Follows scheduling rules for all types of visits and all types of resources. Understands exception rules so that resources are used appropriately., • Utilizes “Clerical Assistant’s Guide to Scheduling Acutely Ill Patients in Advanced Access Model” document to schedule patients with acute symptoms. Utilizes EHC business intelligence tools and Centricity search function to offer appropriate appointment options., • Routes Phone notes appropriately for refills, medical questions, referrals, DME, social services, return calls, and many more things., • Follows protocols for handling calls from specialists, hospital, visiting nurses, Stat labs (also known as Critical lab value), and suicidal calls., • Maintains confidentiality in accordance with HIPAA law, never releasing patient information to a person not authorized by HIPAA, • Does not attempt to answer clinical questions and does not give medical advice, • Familiar with referral requirements of each insurance company. Completes all routine referrals within 48 hours of request. Gives patient all relevant specialist appointment information (specialist name, address, phone number) so that patient can make and manage their own referral appointment. Assists patients who experience difficulty making specialist appointments. Submits copy of on-line referral for scanning into chart., • Sends Transition of Care documents following EHC procedures, • Makes specialist appointments for all “High Risk” referrals according to protocol., • Notifies Patient Access Liaison when a prior-authorization is required for the referral. Informs patient when Prior-authorization has been obtained., • Reads proxy box messages within 24 hours. Follows up at least once per day until completion, documenting steps of each transaction., • Works to meet organizational productivity goals by contacting patients most likely to “No Show,” and consulting with team to add squeeze-ins or see late arrivals according to most recent policies., • Maintains schedule accuracy by updating status on all appointments by end of day and following procedures for handling “no shows” and cancellations., • Write name, DOB and account number on documents sent to scanning., • Adheres to walkie-talkie protocol., • Follows sound principles of medical/legal documentation., • Secures all patient information in accordance with HIPAA by using screen protectors, logging out of EMR when stepping away from desk, and securing or shredding paper at the end of shift., • Follows EHC guidelines for incident reporting and OSHA safety., • Other duties as assigned by supervisor Education, knowledge, skills, and qualifications • High school diploma or GED., • At least one year of experience in customer service, with experience handling difficult customer issues., • Skilled in using computer and related equipment; ability to type quickly and accurately, • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Good oral and written communication skills. Must be fully bilingual in English and Spanish., • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid record of timeliness and reliability in a work setting., • Able to integrate Christian faith with work and pray with others in need. WORKING CONDITIONS • Requires the ability to sit at desk, read fine print on the computer, type and use computer keyboard for all or most of assigned shift, and operate the desk phone for extended periods of time., • Requires the ability to work late shift, Saturday shift, and rotates to all sites as assigned., • Requires the ability to climb stairs, walk, and move around a room., • Requires the ability to lift 20 lbs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Job Description We are seeking a qualified Surgical Coordinator to join our Occupational Health team. Core responsibilities include: • Responds to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner, • Maintains adequate time allotments for surgical procedures, • Completes accurate documentation of informed consent with patients for surgical procedures, • Provides accurate, detailed information to patients regarding test preparations, medical clearances, pre-surgical testing, and ensures proper medical clearance and pre-surgical testing has been completed, • Confirms patient’s insurance provider and obtains prior authorization for surgical procedures in a timely manner, • Books cases in a timely manner with all necessary equipment ordered upon receipt of authorization, • Initiates follow up of medical clearances and PAT’s and works with PCP directly to ensure patient is fully vetted for surgery, • Communicates as needed with physicians and other staff about any patient concerns/issues related to scheduling, • Books surgeries based on physician volume maintaining appropriate standard turn-around times, • Obtains referrals as required by insurance plan, • Schedule pre-surgical/post-op appointments as required Required Skills & Experience ● Candidate must have a High School Diploma ● Surgical Coordinating experience ● Surgical prior authorization experience ● Candidate should be familiar with EMR Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note that we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.

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