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$20,000 Sign on bonus or $40,000 Student Loan Repayment Additional compensation may be available for qualified candidates who are fluent in languages other than English and use those language skills during member visits. In this role, you will have the ability to achieve work life balance. Flexible scheduling is offered where providers can flex their time between 8am-8pm over the 7-day work week. No on-call, no weekends and no holidays required. Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum HouseCalls team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. HouseCalls is an innovative, performance-driven program that brings care directly to members' homes. As a HouseCalls Advanced Practice Clinician (Nurse Practitioner or Physician Assistant), you will conduct annual in-home health assessments for Medicare Advantage and other plan members. This is a non-prescribing, field-based role focused on improving health outcomes through education, gap closure, and collaboration with primary care providers (PCP). Primary Responsibilities: • Conduct comprehensive in-home assessments, including:, • Past medical history review, medication reconciliation, vital signs, and physical exam, • Evidence-based screenings and point-of-care testing (as appropriate), • Identify and document diagnoses for care management and treatment planning, • Communicate findings to members' PCPs to address gaps in care, • Recognize urgent/emergent situations and intervene appropriately, • Educate members on disease processes, medications, and compliance, • Address social determinants of health and provide referrals as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • For NPs: Active ANCC or AANP certification in Family, Adult, Geriatric, or Adult-Gerontology Primary Care, • For PAs: Current NCCPA certification and state licensure, • Active, unrestricted licensure in the state you will be practicing in (or ability to obtain by start date) without current disciplinary actions or practice limitations, • Active and unrestricted driver's license, • In addition to a driver's license, access to reliable transportation to complete home visits, • Ability to navigate varied home environments; ability to sit/stand/kneel as needed to perform assessments, • If you're working in a state that allows NPs/PAs to practice independently (without Collaborative Agreement), you must get approval from your licensing board-if required. New hires who are eligible but haven't applied yet must do so within 1 month of starting. If you're not eligible at the time of hire, you must begin working toward eligibility within 1 month and apply for approval within 3 months of becoming eligible Preferred Qualifications: • 1+ years of clinical experience (family, geriatric, or home health preferred), • Proficiency with electronic medical records and technology, • Ability to transport equipment weighing up to 30 pounds and navigate stairs as part of home visits Proven communication skills with geriatric or Medicare populations Compensation for this specialty generally ranges from $109,500 - $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Description Our Mission: To empower individuals with behavioral health conditions, substance use disorders, and/or developmental disabilities to achieve the lives of their choosing in the community. Title: Certified Peer/Recovery Specialist Supervisor: Program Director Summary of Job Description: The Certified Peer Specialist (CPS)/ Recovery Specialist (CRS) supports individuals within the program by partnering around challenges that can come with symptoms of Mental Health and/or substance use diagnosis. Through utilization of the WRAP plan and a Person-Centered approach, the CPS/CRS will help empower the Member to identify and work towards their Blue-Sky goals. By providing unconditional and nonjudgmental listening while also supporting the utilization of skills needed for the member to begin creating a higher quality of life, the CPS/CRS serves as a peer mentor to those they serve. The CPS/CRS provides opportunities for individuals to direct their own recovery plan and support, build self-worth, wellness, empowerment, and self-advocacy. The CPS/CRS will promote and contribute to the development of a healing culture of recovery and hope within the program and agency. Specific Responsibilities: • Conduct regularly scheduled meetings with Members and appropriately engages them to identify interests, strengths, goals, dreams, and aspirations while offering encouragement and empowerment through shared experience., • To enhance strengths and capabilities for members., • Meet with members, in collaboration with the treatment team, to develop individualized treatment plan goals., • Meet with members to collaborate on the development and utilization of their Wellness Recovery Action Plan (WRAP plan)., • Provide support and follow up on treatment interventions per treatment team., • Facilitate groups based on specific skills, passions, and Member needs., • Co-Facilitate skills groups and other groups as requested by program leadership, • Attend and participate in treatment team meetings, provide feedback regarding members and offer unique perspectives., • Supports members in planning for and attending 12 Step Meetings, finding a Sponsor, doing Step Work when appropriate., • Support Member use of DBT skills as taught by Team (training will be provided), • Serve as an advocate for Members while continually supporting, teaching, and encouraging self-advocacy skills., • Support with welcoming newly admitted Members to the Project Transition/ PCS Mental Health community. Assist in orientation to the program by sharing information on program structure and opportunities, tour and introductions to community and staff., • Promoting community integration through the connection of resources by linking support, mutual-help groups, social clubs, volunteer and paid job opportunities., • Serve as a role model with a willingness to appropriately share personal experience with members, families, and staff by demonstrating that recovery is possible., • Support Members in the development and implementation of their transition goals and plans., • Provide timely documentation in electronic health record (EHR) regarding Member progress, goals, struggles and utilization of member strengths, skills and support., • Timely documentation of any/all meaningful activities with Members, including groups, outside meetings, community outings, etc., • Participation in agency internal workgroups, trainings, and meetings., • Attend continuing education requirements as required., • Maintain CPS/CRS Certification., • Provide group vocational education for all program Members, • Provide individual vocational training/ coaching for individual Members, • Support Members with job readiness through resume development, mock interviews and skill building, • Provide vocational and educational resources to Members, • Support Members in learning how to make good healthy choices in terms of health and wellness, • Facilitate groups to improve wellness outcomes, • Support with PCP and other wellness appointments in the community Additional Performance Expectations: • Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team., • Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/PCS Mental Health’s Mission and Core Values., • Approach Member engagement from a non-judgmental stance understanding that a Member’s behavior is driven by experience, which may include trauma., • Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles., • Seek out appropriate support, consultation with Clinician, NP, or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively., • Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support., • Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization., • An understanding of an agreement to value the concepts of a Trauma Informed and Trauma Empowered workplace. Physical Requirements: This position requires the ability to perform physically demanding tasks, including standing, walking, bending, and lifting up to 20 lbs. An essential function of this role involves the application of physical restraint techniques in emergency situations to prevent immediate harm to the Members or others, requiring specific training in crisis de-escalation and proper restraint methods, along with detailed incident reporting as per facility policy and regulatory guidelines. Qualifications: • The CPS/CRS will have at least a high school diploma or equivalent (required); bachelor’s degree (preferred), • At minimum, an individual must meet the CPS/CRS training qualifications and is able to provide documentation of completing the CPS or RPS training in its entirety., • CPS/CRS must maintain certification throughout the tenure of employment in this capacity., • Must possess a valid, non-commercial driver's license with a clean driving record and have the ability to operate company vehicles in accordance with safety regulations., • Skilled in Microsoft Office., • High energy individual with strong work ethic and ability to multi-task, • Interest and ability in having fun in the workplace., • Must be a self-motivator., • Ability to maintain confidentiality. For all Full-Time Employees our benefit package includes: • Paid Time Off, • Health Insurance available within 60 days of hire, • Company Paid Life Insurance, • STD/LTD, • Dental Insurance, • Vision Insurance, • Health Spending Accounts, • Able to participate in company 401K after 6 months of hire, • Company 401K match up to 3%, • Pet insurance All Employees have access to our Employee Assistance Program We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Primary Care Physician Philadelphia, PA COMPENSATION: Salary $250k plus Incentive Bonus Our Primary Care Physician provides equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services. Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience. Role: • Compensation: Base $220-$250K (wider range available depending on experience and location), • Bonus: Based on quality metrics, • Schedule: Monday-Friday 8am-5pm, • Patient Volume: 13-16 a day, • Visits: 20 min. regular visit/ 40 min. full diagnostic and new patient, • Physicians care team: Scribe, MA, Social Worker, • Equipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (gives access to specialist), • EMR: Canopy and Greenway, • Model: Value Based Health, • Transportation for patients: Van pick up with in 5 miles of clinic, • Community room patient activities: Exercise, events, yoga, dance, spa days, • Providers per clinic: Average 3-5 (mix of NPs and Primary Care Physicians) Benefits: • Physician Partnership Track, • 6 weeks of PTO, inclusive of PTO, major holidays, and CME, • $5000 Continuing Medical Education stipend, • Provided Health, Vision, Dental, and Life Insurance, • 401K Investment, up to 4% company match, vested immediately, • Provided Medical Malpractice Insurance, • Relocation package on a case-by-case basis, • Sign on: Flexibility for PCP Required Qualifications: • Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) Graduate, • Internal Medicine or Family Medicine Board Certification (Or board eligible), • Active, non-probationary, unrestricted State License, • No Residents, • Fellowship training in Geriatrics (preferred, not required) For more information contact: Jonathan.Isaacs@Optigygroup.com

Job Description DEPARTMENT: Population Health SUPERVISOR: Population Health Administrator; Clinical Supervision from Associate Medical Director of Quality Assurance, Population Health, and Community Health & Wellness (AMD of QA/PH/CHW) STATUS: Exempt SUMMARY: The Prevention Nurse contributes to the implementation of preventive health activities at Esperanza Health Center (EHC). This individual will collaborate closely with the AMD for QA/PH/CHW and the Population Health Administrator to develop data-informed strategies to achieve preventive health goals across the health center. The Prevention Nurse provides clinical support and programmatic input into workflows for tertiary prevention for patients with chronic conditions, such as diabetes and hypertension, as well as those surrounding education, support, and clinical follow-up for patients who are prescribed PrEP (pre-exposure prophylaxis for HIV). In providing this clinical oversight, the Prevention Nurse will also have the opportunity to work closely with other population health and clinical support team members such as coordinators, navigators, care gap coordinators, screening assistants, and medical assistants, providing day to day clinical support. The specific areas and disease conditions of focus for the Prevention Nurse’s role may evolve over time to reflect current patient population needs and EHC priorities. DUTIES AND RESPONSIBILITIES: Preventative Services: • Diabetes, • Provides clinical oversight to work and patient concerns regarding diabetes for Diabetes Care Coordinator and Diabetes Care Navigators., • Collaborates closely with other Population Health Staff such as AMD for QA/PH/CHW, Diabetes Care Coordinator, Diabetes Care Navigators, and Care Gap specialists to provide comprehensive support to patients with diabetes., • Educates staff as needed on relevant clinical topics, such as medications, self monitoring of blood glucose, etc., • May assist as needed with clinical efforts among patients with diabetes, including but not limited to the following:, • Collaborates with PCP to assist with diabetes education, insulin titration, diabetic foot care, and other care needs., • In collaboration with Diabetes Care Coordinator,, assists with ordering supplies, including submitting prior authorizations as needed., • Hypertension, • Assist with the development of hypertension patient education curriculum., • Assist with training clinical staff (including Medical Assistants) on hypertension workflows, on topics including but not limited to:, • Lifestyle modifications, • Blood pressure measurement technique, • Medication adherence, • May assist as needed in patient care visits or by follow-up phone calls to provide additional patient education, clinical assessment of blood pressure readings, etc., • PrEP, • Collaborates with the Population Health Administrator and Care Gap Specialists for HIV prevention within the health center., • Reviews spreadsheet of patients receiving PrEP on a monthly basis at minimum to ensure timely follow-up on care related to PrEP such as labs, PCP appointments etc. Provides clinical input to follow-up needed to Population Health Administrator and Care Gap Specialists and/or PCP as necessary., • Maintains and documents workflows surrounding PrEP lab protocols, prescriptions, etc., • Assist in providing PrEP updates and continual training for clinicians and other clinical staff with an assigned Associate Medical Director championing PrEP workflows., • Participates on EHC’s behalf at meetings with partner organizations, as directed by the Population Health Administrator, to gather PrEP clinical updates and contribute to citywide efforts to decrease HIV transmission., • Other: Assists with other population health and quality assurance needs as directed by the Population Health Administrator. Other: • Ability to integrate faith and clinical practice., • No on-call responsibilities; no weekend hour required, • Other duties and responsibilities as assigned. General Patient Services: • Work with the primary care practitioners to develop care plans for disease management; coordinate care and complete tasks as necessary to complete care plan goals., • Coordinate patient care with primary care practitioners and communicate with primary care practitioners regarding patient progress., • Collaborate with Esperanza health care team members (i.e. dietitian, social services)., • Inform outreach workers of patient intervention and disease-specific targets., • Assist with self-management goal setting and monitoring., • Conduct patient phone calls, as necessary., • Educate patients and families regarding disease management and general health maintenance. • Track preventive health maintenance items for patients., • Occasionally see patient alongside primary care practitioner when indicated, performing history tacking, medication reconciliation, etc. • Monitor collected data and patient progress, in collaboration with an assigned Associate Medical Director, • Play a consistent and active role in identifying project inefficiencies and finding effective, collaborative solutions to problems, with the goal of improving the quality of care. GENERAL EXPECTATIONS: • Self-directed and motivated., • Strong written oral/written communication is required., • Exceptional organizational and interpersonal skills, with attention to detail required., • Exhibits self-motivation in undertaking new projects and assignments., • Independently identifies and resolves problems., • Pursues personal and professional development., • Ability to effectively provide clinical care to socially and medically complex patients in a variety of non-traditional settings, • Ability to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgment, • Ability to analyze systems and to develop creative solutions to problems., • Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences. • Adheres to policies and procedures of the health center and the regulations of governing agencies as they affect the department, recommending changes where appropriate., • Demonstrates habit of good attendance and punctuality by reporting for work whenever scheduled., • Participates in departmental meetings and general staff meetings., • Requires the ability to travel to multiple office locations, • Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for patients, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit. Does not force spiritual intervention, but gives spiritually uninterested patients respect and space, continuing to provide exemplary care in all other dimensions. • Serves all patients in a Christ-like manner, with respect, humility, love, and self-control. EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS: • Registered Nurse license required; BSN preferred, • Good oral and written communication skills - Bilingual English/Spanish preferred, • At least 1-2 years of experience providing clinical services required, • Maintains CPR certification., • Solid interpersonal skills, including ability to deal with people politely, even when they are impolite. Must communicate warmth and be able to put people at ease., • Ability to remain calm under pressure., • Ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff., • Some computer experience - word processing and/or other. Competency in Google Suite, knowledge of database and data analysis preferred., • Ability to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgment., • Ability to analyze systems and to develop creative solutions to problems., • Must show ability to organize, process, and verify details., • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid character references, as well as no criminal record. Also, a solid record of timeliness and reliability in a work setting., • Experience in community/outpatient setting and case management preferred., • Experience serving in poor, urban environments, familiarity with North Philadelphia is preferred. WORKING CONDITIONS: • Requires the ability to travel to multiple office locations within North Philadelphia, • Requires the ability to be on your feet working in a high paced environment for 4 hours at a time., • Requires the ability to work in a seated position on the phone for 4 hours at a time., • Requires extensive work on a computer keyboard., • Requires the ability to work with adults and children., • Requires work with needles and patient’s bodily fluids.

Job Description Overview $1,500 Sign-On Bonus About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive compensation and flexible scheduling while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: • Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols, • Administer and order point of care and lab-based testing as needed, • Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate, • Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary, • Provide services at the member’s place of residence which can be in their homes or Skilled Nursing Facilities Benefits of Working at Matrix • Flexibility – Visits are scheduled based on YOUR availability. We conduct assessments Sunday – Saturday from 8 am – 7 pm. You can work during the day, evening, and/or weekend based on your schedule., • Competitive Pay – Earn income based on the number of assessments you complete. Increase your earning potential by offering greater availability and traveling to see members outside your home location. Those completing a monthly average of 20 – 100 visits earn $1,800 – $11,500 per month. This is based on the per assessment completion rate range of $90 – $115 depending on your state of residence., • Benefits – Including mileage reimbursement, 401(k), employee referral bonuses, and limited voluntary benefits., • Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education., • Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments., • Full-time (FT) Opportunities – Our PRN providers can transition to FT roles supporting their home location, or a state or region – and receive a FT sign on bonus. Qualifications Skills & Experience That Shine • Master’s Degree or commensurate experience and satisfactory completion of NP licensure, • Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed, • AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty, • Current BLS, ACLS or CPR certification, • 1 year of NP experience preferred, new grads encouraged to apply!, • Valid state driver's license for the state of residence, • Automobile insurance coverage requiring for the state of residence (or ability to obtain), • Bodily Injury: $100,000 per person/$300,000 per incident, • Property Damage: $50,000, • Collision and comprehensive deductibles: $1,000 or less, • Strong computer skills and familiarity with employee health/medical record software, • Excellent verbal and written communication skills The Matrix Culture • Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart., • Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team., • Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net. #LI-Hybrid

Job Description We are seeking a (Part -time) Psychiatric Nurse to provide and assist team members in coordinating the behavioral and physical health care needs of program participants. Other Responsibilities, but not all-inclusive: ·Complete health assessments for participants in the program. ·Maintain a record of medical and behavioral health history and ongoing medical and treatment records. Review all charts at least once a month to ensure medical needs are met and that documentation meets applicable standards. ·Consult with and assist team members regarding the development and implementation of the health care needs and goals. ·Negotiate the health care responsibilities of participants with provider agencies. ·Coordinate with team members’ routine medical, vision, lab, psychiatric, and dental appointments. Ensure a mechanism for reporting and follow-up on results. May accompany the participant to an appointment when determined by the nurse in consultation with the team, and facilitate communication between the primary care physician (PCP) and the psychiatrist. ·Attend team meetings regularly to review medications, emergency intervention plans, and response to treatment, and to review health care needs, participants' response to treatment, and coordinate scheduling appointments. ·Monitor participants' medication. Verify insurance coverage by calling the appropriate insurance provider and pharmacies as needed. Assist the psychiatrist in completing prior authorizations if needed. ·Participate in discharge planning for participants from acute or extended care facilities or forensic settings to provide continuity of medical, substance abuse, and psychiatric care. Qualifications: · Licensed RN/LPN in the State of PA. · Prior experience in community mental health and/or substance abuse treatment settings. · Knowledge of psychiatric clinical and psychosocial rehabilitation practices. · Excellent communication and interpersonal skills. · Good writing and computer skills for documenting in an electronic health record. · Team-oriented. · Detail-oriented with strong organizational and analytical skills. · Must be available for scheduled emergency on-call service. · Must possess a valid driver’s license with an acceptable driving record. Scope: · Frequent talking and listening. · Will require crisis intervention in emergencies, including managing aggression. · Must be available for local travel · Scheduling flexibility and possible on-call work are necessary. · Will be required to report to work during emergencies, including inclement weather. Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental, 9 nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to www.hhinc.org/careers. Horizon House, Inc. is an Equal Opportunity Employer

Job DescriptionDescriptionWhat are We About At Patina, we believe everyone should have the opportunity to live their best lives and age with dignity. That’s why we’re reinventing primary care with an approach that’s purpose-built for older adults and their families. Our care model is centered around the needs of the individual, and available right where they live, with comprehensive and convenient in-home and virtual care options. We enable our world-class team of clinicians and care team members with elegant, human-centered technology and tools, so they can spend more time doing what they do best: building trusted relationships and delivering great care. Working at Patina is special. We respect each other, seek out and welcome others’ perspectives, and push ourselves to grow and innovate so that we can deliver exceptional experiences to those we serve. We balance humility with confidence, and we’re looking for change-makers who bring the heart and audacity to help us profoundly improve the healthcare and aging experience for older Americans. What Makes You Uniquely Suited to Work at Patina To support our mission of profoundly improving the healthcare and aging experience for older adults, we need to find, develop and support the best people and organizational culture. Now that we have successfully launched in our first market (Philadelphia), we are focused on acquiring and serving Medicare Advantage patients (65+) and their loved ones, learning quickly so we can tune our clinical and operating model and effectively scale, and working as a team to deliver outcomes: delighted patients, improved quality and lower total cost of care. We are seeking a Community & Broker Engagement Manager, who will be responsible for cultivating positive community & business partnerships and for generating new opportunities to serve older adults year-round within a defined geographic region. This leader will help define and shape local go-to-market strategy by cultivating strong broker and sales relationships, building provider and community partnerships, and directing community-based events designed to enhance audience understanding of Patina’s value and enabling more people to benefit from our service. This is a great career for someone who is highly organized, driven, relationship-oriented and motivated by our mission of profoundly improving the healthcare and aging experience for older adults. The Community & Broker Engagement Manager will report to the Chief Marketing Officer and will work closely with them to shape, develop and execute a successful community-focused growth plan for the Philadelphia five-country region. This key leader also will be responsible for orchestrating a robust plan for continual testing and learning, and for tracking and reporting on program outcomes. What You'll Do The Community & Broker Engagement Manager will work with the company to organize, implement and administer effective outreach programs or events with the Philadelphia older adult and broker communities. You will accomplish this by facilitating and coordinating a robust community engagement strategy, with a focus on building relationships with local community partners and brokers. Working closely with Patina teammates and agencies in the overall coordination of services and opportunities to ensure cohesiveness in Patina's mission and values. Assess the local market landscape and develop a strategic plan outlining priority partnerships, activities and events to support growth of the business and successful new patient acquisition • Lead execution of the plan and be accountable for achieving growth goals; identify and secure additional resources as needed for successful execution (both internal & external resources), • Serve as an ambassador in the local community, building and nurturing relationships with brokers, provider groups, community-based organizations, go-to-market partners, and older adults, • Design and lead educational sessions about the Patina care model with a range of stakeholders to help drive new patient acquisition, • Maintain a strong relationship with the Patina Care Team and especially leadership of the Health Champion role, • Work with Care Team to coach and guide go-to-market partners -- e.g. Inside Sales -- to ensure that all touchpoints with Patina are consistent with our ethos and approach to building trusted relationships, • Create, document and maintain policies & procedures for the company’s Community Engagement roles as we expand within our first market and into new markets, • Remain up to date with all compliance regulations and ensure that all activities are in accordance with Patina standards, • Stay up-to-date on the Medicare Advantage value-based care sector and key trends; regularly share learnings and recommendations, • Support the development and execution of a community-based social impact program on behalf of Patina What is Required • Bachelor’s degree in Business, Marketing or related field, • 5-7 years of progressively responsible leadership experience in community/provider relationship development, preferably in a health care setting., • Strategic thinker with strong relationship-development, organizational and analytical skills, • Expertise in the local healthcare market, with specific knowledge of the value-based Medicare Advantage space and the needs of people 65+, • Experience in managing complex, multi-level stakeholder relationships and for tracking progress against desired outcomes., • Understanding of the broker community and their role in influencing PCP decisions among Medicare Advantage plan members, • Demonstrated track record of building positive, trust-based relationships with local provider and community organizations as well as consumers (older adults & their families and loved ones), • Ability to effectively plan, organize and execute local lead-generation events, • Excellent presentation and influence skills to help engage a variety of stakeholders in learning more about Patina and driving patient leads, • Experience in project management and an ability to use G-Suite as well as tools such as Smartsheet, Confluence, and Miro to organize key work activities/milestones and report on progress., • Team player with a positive attitude and a passion for our mission and our shared work as an organization, • Embodiment of our organization’s person-centric values, • Demonstrated ability to effectively organize and coordinate multiple priorities as both a strategic and individual contributor • High-energy, self-motivated individual with strong negotiation skills, • Skilled decision-maker with high personal integrity, • Demonstrated proficiency in working effectively with clinical/care teams and managing complex, matrixed challenges What Would be Great to Have • Existing relationships with the broker community, as well as community-based organizations serving people 65 and older in the Philadelphia five-county region What Patina Offers • Amazing, mission-based culture, with a highly talented and fast growing team, • Remote work, • Medical, Dental, & Vision Insurance, • Competitive PTO, • 12-Weeks Paid Parental Leave, • Compensation in cash and equity in a startup backed by top tier VCs, • An environment where you can learn, grow your skills, financial wellness, and change the world.Patina is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description We are seeking a Full-time Psychiatric Nurse to provide and assist team members in coordinating the behavioral and physical health care needs of program participants. Other Responsibilities, but not all-inclusive: ·Complete health assessments for participants in the program. ·Maintain a record of medical and behavioral health history and ongoing medical and treatment records. Review all charts at least once a month to ensure medical needs are met and that documentation meets applicable standards. ·Consult with and assist team members regarding the development and implementation of the health care needs and goals. ·Negotiate the health care responsibilities of participants with provider agencies. ·Coordinate with team members’ routine medical, vision, lab, psychiatric, and dental appointments. Ensure a mechanism for reporting and follow-up on results. May accompany the participant to an appointment when determined by the nurse in consultation with the team, and facilitate communication between the primary care physician (PCP) and psychiatrist. ·Attend team meetings regularly to review medications, emergency intervention plans, and response to treatment, and to review health care needs, participants' response to treatment, and coordinate scheduling appointments. ·Monitor participants' medication. Verify insurance coverage by calling the appropriate insurance provider and pharmacies as needed. Assist the psychiatrist in completing prior authorizations if needed. ·Participate in discharge planning for participants from acute or extended care facilities or forensic settings to provide continuity of medical, substance abuse, and psychiatric care. Qualifications: · Licensed RN/LPN in the State of PA. · Prior experience in community mental health and/or substance abuse treatment settings. · Knowledge of psychiatric clinical and psychosocial rehabilitation practices. · Excellent communication and interpersonal skills. · Good writing and computer skills for documenting in an electronic health record. · Team-oriented. · Detail-oriented with strong organizational and analytical skills. · Must be available for scheduled emergency on-call service. · Must possess a valid driver’s license with an acceptable driving record. Scope: · Frequent talking and listening. · Will require crisis intervention in emergencies, including managing aggression. · Must be available for local travel · Scheduling flexibility and possible on-call work are necessary. · Will be required to report to work during emergencies, including inclement weather. Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental, 9 nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to www.hhinc.org/careers. Horizon House, Inc. is an Equal Opportunity Employer

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. This position requires fluency in English & Mandarin (and/or Cantonese) and is located at our South Philadelphia office. The Medical Assistant (Care Promoter 1) at our South Philadelphia office is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. Essential Job Duties/Responsibilities: • Measures and records patient vital signs; records patient interview and medical history., • Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel., • Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient., • Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel., • Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests., • Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision., • Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times., • Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician., • Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing., • Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls., • Performs other duties as assigned and modified at manager's discretion. Knowledge, Skills & Abilities: • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families, • Exceptional oral and written communication skills, time management skills and organizational skills, • Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders, • Mindset focused on resolving problems for patients and achieving team goals, • Knowledge of medical products, terminology, services, standards, policies and procedures, • Skilled in basic phone and computer operation, • Must be detail-oriented to ensure accuracy of reports and data, • Ability to maintain effective and organized systems to ensure timely patient flow, • Ability to act calmly in busy or stressful situations, • Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software, • Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed, • Spoken and written fluency in English & Mandarin and/or Cantonese Education and Experience Criteria: • Spoken and written fluency in English and either Cantonese or Mandarin, • High school diploma or equivalent education (GED) required, • Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic, • A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required, • BLS for Healthcare Providers required, • Experience working with geriatric patients is a plus, • EMR system experience preferred Pay Range: $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

The Medical Assistant (MA) plays a critical role in supporting the PCP day-to-day and ensuring efficiency in the care provided to patients. Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i. A minimum of 1 year work experience as a Medi

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. This position requires fluency in English & Mandarin (and/or Cantonese) and is located at our South Philadelphia office. The Medical Assistant (Care Promoter 1) at our South Philadelphia office is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. Essential Job Duties/Responsibilities: • Measures and records patient vital signs; records patient interview and medical history., • Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel., • Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient., • Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel., • Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests., • Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision., • Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times., • Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician., • Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing., • Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls., • Performs other duties as assigned and modified at manager's discretion. Knowledge, Skills & Abilities: • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families, • Exceptional oral and written communication skills, time management skills and organizational skills, • Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders, • Mindset focused on resolving problems for patients and achieving team goals, • Knowledge of medical products, terminology, services, standards, policies and procedures, • Skilled in basic phone and computer operation, • Must be detail-oriented to ensure accuracy of reports and data, • Ability to maintain effective and organized systems to ensure timely patient flow, • Ability to act calmly in busy or stressful situations, • Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software, • Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed, • Spoken and written fluency in English & Mandarin and/or Cantonese Education and Experience Criteria: • Spoken and written fluency in English and either Cantonese or Mandarin, • High school diploma or equivalent education (GED) required, • Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic, • A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required, • BLS for Healthcare Providers required, • Experience working with geriatric patients is a plus, • EMR system experience preferred Pay Range: $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.

Job Description Seeking Clerical Assistants: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking committed Clerical Assistants to join our team. If you are searching for a new beginning with a Christ-centered, family oriented organization, your search stops here! You were lead to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community who we love to serve. SUMMARY: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for accurate and directly with the public in person and via phone and is the starting point of the revenue cycle for clinic operations. The Clerical Assistant provides direct support services in the clinical care of patients and ensures effective and efficient operations to maximize patient satisfaction. The Clerical Assistant covers all aspects of Front Desk Reception, Hub Referral Clerical and Call Center roles and works late shift, Saturday shift, and rotates to all sites as assigned. ESSENTIAL DUTIES AND RESPONSIBLITIES 1. Customer Service: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. • Arrives on time to assigned area, ready to work. Does not leave work station unnecessarily. Communicates with team when stepping away from desk. Participates in departmental, hub and staff meetings; reads administrative emails/memos to be informed of changes, leading to better customer service and team unity., • Ensures adequate clinic coverage by working late shift, Saturday shift, and rotating to all sites as assigned., • Welcomes patients and visitors warmly in person and on phone. Demonstrates courtesy, respect, patience, and the love of Christ in every interaction, even when patient is demanding or rude., • Logs into MXIE promptly as assigned. Ensures adequate phone coverage by only logging and utilizing “Not available” per manager instruction., • Answers phone calls promptly and verifies full name, DOB, phone numbers and insurance information with each interaction. Follows EHC guidelines for holds and transfers, always communicating actions clearly to patient., • Uses excellent listening skills and clarifying statements to better understand patient. Offers support, hope, and comfort to patients using compassionate responses, prayer and scripture when appropriate., • Accepts ownership of problems and offers prompt resolution with humble and sincere apology., • Keeps work area properly stocked, neat and organized and labels all unfinished work at end of day for follow-up in order to provide efficient care of patient needs., • Checks-in patients at front desk in a timely and accurate manner, updates demographics at each visit, verifies identity and insurance cards, takes patient photo in EMR, obtains signatures on requisite forms annually, scans forms and IDs at the front desk and assures that information has been entered into Centricity, verifies guarantor set-up in account., • Assists patient in fully and accurately completing registration forms at first visit and at least once annually. Updates information in Centricity account and scans papers into account., • Assures that Sliding Fee Scale information is in account so that additional discounts can be applied. If patient has not supplied household income previously, explains necessity of this information and ask for updates., • Familiar with various forms (demographic, school, disability, welfare, utility forms, etc.). Directs patient to complete their portion before accepting form for provider. Assist patients with low literacy level to complete forms., • Offers appropriate scheduling options to patients in accordance with EHC scheduling rules for all appointment types. Explains NPE process, 7 day/ Same Day/Next Day appointment in a clear and concise manner. Familiar with the age limitations, credentialing status and specialty appointments of each clinician so that appointments are made correctly. Familiar with the insurances accepted by EHC so that patients are not given an appointment if we do not accept that insurance., • Reminds patient to bring insurance card, ID card, and co-pay (advises if higher specialist co-pay applies), medications, and insulin log to every appointment., • Verifies that patient questions have been answered. Assures that patient understands what to bring to appointment and has directions and parking instructions. If patient does not have information at the time of the call, informs patient to obtain/bring required information and documents this in appointment note., • Engages interpreters as needed to decrease patient barriers. 1. Revenue Cycle: The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. • Verifies eligibility on all active insurances prior to patient encounter. Verifies PCP assignment, copayments and coverage limitations prior to encounter. Sets insurance order for appointment, and assures that allocation set and financial class match primary insurance. Verifies that patient name and DOB exactly match primary insurance, and that insurance product chosen in account is the actual plan assigned to patient on website., • Provides written record of insurance verifications from external websites, including name of website, eligibility response, PCP assignment, other payers on account, CA name and date., • Establishes mental health coverage prior to each medical or BHC encounter and adds the mental health insurance to account., • Asks if visit is related to MVA or Worker’s Comp at check-in and collects MVA and WC information as needed. Creates or attaches “cases” for all worker’s comp, MVA, and other visits per protocol., • Obtains signature on Authorization for the Release of Information for all MVA and WC cases and documents this in the finance tab., • Enforces collection policy by assigning guarantor correctly, collecting co-payments prior to visit and issuing receipt. Takes steps to initiate payment plan for past-due balances. Refers uninsured patients to the Patient Access Liaison for evaluation., • Practices sound accounting and cash management principles by reconciling Daily Deposit slip and Daily Logs with cash totals at the end of each shift. Reconciles any discrepancies immediately. Manages case drawer: Keeps drawer locked at all times. Requests change from Office Manager as needed. Assures that change is ready for Saturday clinic., • Retrieves charges and performs “first scrub” of claims at check out, verifying insurance order, allocation set, and case attachment. Communicates directly with clinician if charges have not been entered. Creates financial note in account to clarify any transactions that may be problematic., • Creates new patient accounts using mini-registration module. Begins by searching database by “any” search function to avoid chart duplication, using EHC business intelligence tool for NPE availability and age restrictions, using insurance web-sites to verify eligibility and PCP assignment, and using EHC credentialing status updates for new clinician insurance assignments at EHC. 1. CLINICAL SUPPORT: The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for efficient / accurate work, population management, and risk management. • Verifies patient FULL NAME and DOB before opening EMR, sending message or scheduling an appointment., • Reads and responds to pop-up notes each time account is opened. Erases notes when obsolete., • Follows scheduling rules for all types of visits and all types of resources. Understands exception rules so that resources are used appropriately., • Utilizes “Clerical Assistant’s Guide to Scheduling Acutely Ill Patients in Advanced Access Model” document to schedule patients with acute symptoms. Utilizes EHC business intelligence tools and Centricity search function to offer appropriate appointment options., • Routes Phone notes appropriately for refills, medical questions, referrals, DME, social services, return calls, and many more things., • Follows protocols for handling calls from specialists, hospital, visiting nurses, Stat labs (also known as Critical lab value), and suicidal calls., • Maintains confidentiality in accordance with HIPAA law, never releasing patient information to a person not authorized by HIPAA, • Does not attempt to answer clinical questions and does not give medical advice, • Familiar with referral requirements of each insurance company. Completes all routine referrals within 48 hours of request. Gives patient all relevant specialist appointment information (specialist name, address, phone number) so that patient can make and manage their own referral appointment. Assists patients who experience difficulty making specialist appointments. Submits copy of on-line referral for scanning into chart., • Sends Transition of Care documents following EHC procedures, • Makes specialist appointments for all “High Risk” referrals according to protocol., • Notifies Patient Access Liaison when a prior-authorization is required for the referral. Informs patient when Prior-authorization has been obtained., • Reads proxy box messages within 24 hours. Follows up at least once per day until completion, documenting steps of each transaction., • Works to meet organizational productivity goals by contacting patients most likely to “No Show,” and consulting with team to add squeeze-ins or see late arrivals according to most recent policies., • Maintains schedule accuracy by updating status on all appointments by end of day and following procedures for handling “no shows” and cancellations., • Write name, DOB and account number on documents sent to scanning., • Adheres to walkie-talkie protocol., • Follows sound principles of medical/legal documentation., • Secures all patient information in accordance with HIPAA by using screen protectors, logging out of EMR when stepping away from desk, and securing or shredding paper at the end of shift., • Follows EHC guidelines for incident reporting and OSHA safety., • Other duties as assigned by supervisor Education, knowledge, skills, and qualifications • High school diploma or GED., • At least one year of experience in customer service, with experience handling difficult customer issues., • Skilled in using computer and related equipment; ability to type quickly and accurately, • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Good oral and written communication skills. Must be fully bilingual in English and Spanish., • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid record of timeliness and reliability in a work setting., • Able to integrate Christian faith with work and pray with others in need. WORKING CONDITIONS • Requires the ability to sit at desk, read fine print on the computer, type and use computer keyboard for all or most of assigned shift, and operate the desk phone for extended periods of time., • Requires the ability to work late shift, Saturday shift, and rotates to all sites as assigned., • Requires the ability to climb stairs, walk, and move around a room., • Requires the ability to lift 20 lbs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

PCP Pharmaceutical Industry & Education Fellow: Incyte US Marketing (1 year).

Job DescriptionI. Qualifications Skilled Nurse from an Accredited program currently licensed and in good standing with the Pennsylivna State Board of Nursing. One to 1 years experience in nursing in an acute care setting or 1-year experience in home health, hospice or comparable experience is preferred. Desire to learn and demonstration of aptitude for the hospice philosophy and comfort care required. II. Responsibilities Nurse Manager, works in conjuction with Hospice Executive Director and the Interdisciplinary Team to: · provide hands-on clinical nursing, interacting with patients, family, physicians, Interdisciplinary Team members, and other health care professionals involved in the patient’s care. · assess and coordinate a pain/symptom management program formulated with the participation of family and patient, attending physician and the Interdisciplinary Team, utilizing pharmacological and non-pharmacological methods of pain/symptom control to enhance quality of life. · assist in facilitating freedom of choice, relief of suffering and death with dignity for patients facing end of life issues. · provide support and education for families based on the hospice philosophy of care. Care includes physical, psychological, spiritual, and financial comfort. · participate in Interdisciplinary Team meetings and up-dates the Plan of Care (POC) for assigned patients based on identified problems and needs. · ensure all services provided are in accordance with the patient’s POC. · ensure the POC involves the active participation of the patient, family, PCP, and the Interdisciplinary Team · educate patient and family on the disease process and expectation related to the disease progression. · assist with CQI activities. · work as a team member at all times and uphold the Hospice Code of Ethics · provide care to manage patient symptoms. · utilize the medication formulary whenever possible for the management of patient symptoms. III. Orientation and TRAining Tender Care Hospice will provide orientation and training, as necessary, to assist the Nurse Manager in performing the responsibilities listed above. Training may be in-house or outside seminars. Evidence of orientation and training will become part of the personnel file. IV. On Call The Nurse manager will be on call according to scheduling. During the hours when on call, the Nurse Manager is expected to follow On Call Protocol and to respond to all pages within 20 minutes. V. Accountability Reports directly to the Hospice Executive Director.

Job Description Job Title: Nurse Manager (RN) Reports To: Program Director / Administrator Status: Full-Time, Exempt Work Setting: Licensed Residential/IDD Service Position Summary The Nurse Manager oversees all health-related services for individuals receiving supports within Quality Healthcare Group Inc. (QHCG) programs. This role ensures safe, effective care consistent with physician orders, nursing standards of practice, CARF International quality expectations, and Pennsylvania Title 55 regulatory requirements (including Chapters 59 and 6400). The Nurse Manager is responsible for clinical supervision of direct support professionals related to health tasks, ensuring medical oversight, and maintaining comprehensive, accurate documentation. Essential Duties & Responsibilities Clinical Leadership · Conduct and document health assessments, medication reviews, and ongoing nursing monitoring. · Develop and update individual health-care plans addressing chronic conditions, risk factors, and preventive needs. · Oversee medication management systems: storage, administration, documentation, and error reduction. · Ensure timely implementation of physician orders, follow-ups after hospitalizations, and continuity of care. · Manage infection control, incident reporting, and health-related risk mitigation. Regulatory Compliance · Maintain practices that meet PA 55 Chapter 6400 requirements for community homes (e.g., medication administration training oversight, health services documentation, staff competency). · Align nursing policies and procedures with PA 55 Chapter 59 program standards where applicable. · Support and participate in CARF International continuous quality improvement activities, survey preparation, outcome measurement, and corrective action planning. · Maintain readiness for state licensing inspections and accreditation surveys, ensuring files are complete and current. Training & Supervision · Train, delegate, and evaluate staff performing health-related duties and medication administration. · Conduct competency testing for medication administration and retraining when needed. · Provide coaching and guidance to ensure staff understand medical protocols, emergency responses, and person-centered health supports. Coordination & Communication · Serve as liaison with physicians, pharmacies, hospitals, specialists, and families/guardians. · Participate in interdisciplinary team meetings, ISP planning, and transitions of care. · Ensure timely communication of health changes and risk factors to leadership and direct support teams. Admissions & Intake: · Receive, review, and triage all incoming referrals from hospitals, MCOs, case managers, and community partners. · Conduct preliminary clinical assessments within RN scope and escalate complex cases to the Clinical Director. · Verify insurance/MCO eligibility, service codes, authorizations, and required payer documentation before admission. · Coordinate the collection of medical records, medication lists, PCP notes, hospital discharge summaries, and any supporting documents. · Communicate with patients and families to explain services, gather intake information, and schedule start-of-care visits. · Ensure all admission paperwork is complete, accurate, and compliant with DHS/OLTL/ODP regulations and company policy. · Collaborate with scheduling, operations, and nursing leadership to ensure appropriate staffing prior to accepting a case. · Maintain detailed admission logs, timelines, and documentation for internal auditing and regulatory compliance. · Serve as a liaison to ensure a seamless transition from referral to active service. Documentation & Records · Maintain secure, thorough, and accurate medical documentation consistent with legal and regulatory expectations. · Review MARs, health logs, incident reports, and appointments for accuracy and follow-through. · Track immunizations, annual screenings, and preventive care schedules. Quality & Safety · Lead nursing-related investigations and corrective actions following serious incidents or medication errors. · Monitor environmental safety related to infection prevention and medication storage. · Support quality improvement initiatives, trend monitoring, and performance evaluation using CARF quality frameworks. Required Qualifications · Active Pennsylvania RN license in good standing. · Prior experience in IDD/behavioral health, group homes, or residential care. · Knowledge of state licensing regulations and nursing delegation principles. · Strong documentation skills and ability to interpret physician orders and health data. Preferred Qualifications · Experience with CARF-accredited organizations. · Experience with Therap preferred · Supervisory or nurse-lead experience. · Familiarity with electronic health record systems. Competencies · Clinical judgement and emergency response · Ethical practice and confidentiality · Clear communication and teamwork · Training and delegation capability · Organizational and regulatory compliance focus · Respectful, person-centered approach to care Physical/Environmental Expectations · Ability to lift, transfer, or position individuals as required. · Travel between service sites to conduct nursing oversight

Job Description ABOUT PATH INC. PATH (People Acting to Help) Inc. is a comprehensive Community Behavioral Health and Intellectual Disability Center. We offer a wide of array of services and supports to meet the needs of our community in Northeast Philadelphia. PATH regularly achieves the highest levels of accreditation including a 5 Star Provider Rating by CBH, Philadelphia’s Managed Care Entity, and recognition and awards related to our high-quality, innovative programs and staff accomplishments and contributions. Our Mission: To Help Individuals Achieve a More Independent and Fulfilling Life. WHY WORK AT PATH? A Career with Meaning At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here. In addition to the satisfaction of making a real difference in people's lives, we offer: • Competitive pay, • Annual increases, • Performance and longevity bonuses, • Comprehensive benefits package for staff and family, • Generous number of paid holidays, vacation, sick, and personal time, • No-cost pension plan, • Ongoing professional development opportunities, including licensure supervision, • Cutting-edge treatment facility, resources, and treatment modalities, • Opportunities for advancement and growth within the organization, • Eligible for the Federal Public Student Loan Forgiveness (PSLF) program, • Referral bonus for referring a friend who accepts employment JOB SUMMARY: To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member. Registered Nurses will provide 24/7 on site coverage of assigned residential program/s. The Nurse is responsible for oversight and provision of medication administration and medication monitoring; oversight and coordination of physical health of residents; provision of metabolic screenings; vitals; restraint oversight and follow up assessments, and collaboration with residential team including psychiatrist. PHYSICAL DEMANDS: Minimal in nature, ability to perform CPR and approved physical interventions after successful completion of training. QUALIFICATIONS At minimum, successful completion of RN program and active PA RN license in good standing; Experience in behavior health care; RN license; Valid Driver's License and use of personal vehicle; Excellent interpersonal skills SPECIFIC DUTIES: • Be knowledgeable and comply with DPW’s 55 PA Code Chapter 3800 (Child Residential and Day Treatment Facilities Regulations), OMHSAS’s memo date November 1995: Requirements for Residential Treatment Facilities for Adults, and 6400 regulations., • Be knowledgeable and comply with CARF, CBH, PRTF and DHS requirements/regulations., • Provide and ensure all aspects of Medication Administration and Medication Monitoring, to include trainings, coordination with pharmacy and collaboration with psychiatrist/s are completed in a timely, comprehensive manner., • Complete Metabolic Screenings and other assessments/screenings (e.g. AIMS) on each resident., • Provide oversight of physical health needs for each resident, including ensuring any dietary needs are met., • Complete health histories, as assigned., • Provide vitals and medical intervention, as indicated., • When indicated, coordinate PCP, Urgent Care or Emergency Room visits., • Obtain orders for restraints, oversee restraints and provide follow-up assessments after a restraint., • Collaborate with the psychiatrist/s on any medication and/or evaluation needs

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Description: Front Desk Receptionist.At Monterey Bay Vascular, our vascular surgeons set the standard in providing the best patient outcomes by administering the highest quality care through our exceptional clinical and support staff.Our amazing staff is gifted and caring professionals that treat ou

RevCycle is growing, and we’re excited to welcome new team members! With over 30 years in business, we focus on developing our employees and helping them reach their full potential.Work remotely or from our Marshfield, WI office, with opportunities to start in our August training class.Delivers ex

Five Star Solutions is looking for friendly, dependable.Customer Service Representatives.In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.The ideal candidate is patient, professional, and comfortable

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Penn Medicine - 51 North 39th Street - Responsibilities: Verbal/written shift reports with RN at start/end of shift; Collect vital signs, blood sugar, weight, functional status; Follow infection control practices and precautions; Assist activities of daily living and mobility; Participate in patient

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

The Medical Assistant assists physicians as they assess, examine and treat patients.Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals.Acts as liaison to physicians to ensure patient satisfaction.Maintains and orders sup

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing input on performance and administering evaluations.In addition, brings disciplinary items to the manager.Provides medical assistant support to the provi

Medical Assistant (40 Hrs)(Tfp Obgyn Women And Family).The Medical Assistant provides basic patient care and performs job specific tasks under the direct supervision of a physician or other licensed medical provider according to established policies and procedures.Performs activities necessary to pr

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

AM-5:00 PM, Remote (May be required.May be required to work onsite on an occasional Tuesday to provide coverage for the full-time Medical Assistant.The Hybrid Medical Assistant provides both clinical and administrative support for in-person and virtual patient care.This role prepares patients for of

Nesco Resource - - Responsibilities: Respond to customer inquiries and provide timely, professional assistance; Prepare and provide customer quotes; Receive and process customer orders; Proactively generate sales opportunities and promote company products; Troubleshoot and resolve customer question

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

FASTSIGNS - JobID: 100-168696639 [Customer Service Representative] As a Customer Service Representative at FASTSIGNS, you'll: Consult with customers in defining needs and initiating orders which meet their requirements and budget; Respond to incoming calls, emails, in-person walk-ins, and occasional

Number of Positions in Requisition.The Medical Assistant assists physicians as they assess, examine and treat patients.Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals.Acts as liaison to physicians to ensure patient sa

Virtua Health Medical Assistant.Location: Pennsauken - 6991 North Park Dr.Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Camden - 1000 Atlantic Avenue

Temple University's Student Health Services Department is searching for a.Medical Assistant-Student Health.Become a part of the Temple family and you will have access to the following:.Full medical, dental, vision coverage.Tuition remission - eligible employees and their dependents can obtain a degr

The Medical Assistant provides basic patient care and performs job specific tasks under the direct supervision of a physician or other licensed medical provider according to established policies and procedures.Performs activities necessary to provide for the personal needs, comfort and safety of pat