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SUMMARY: Provides support and follow-up to clients in our Recovery Program. Responsibilities: - Provide recovery support to clients by sharing life experiences. - Document in Foothold EHR system the services provided to clients. - Attends supervision with the supervisor once a week - Escort clients to appointments, as needed. - Support program participants in pre-crisis or crisis situations. - Teach participants recovery skills, based on shared life experiences. - Help participants transition through the recovery process. - Share information with participants about benefits, entitlements, and other supports. - Provide outreach to help participants connect with desired services. - Link participants with needed community resources and treatment services. - Provide peer mentoring services; co-facilitate groups and train clients in Narcan administration. - Engage and support clients in the Staten Island treatment court. Qualifications - High School Diploma/GED required. - One year of recovery time and CRPA/Certification as a Recovery Peer Advocate (Substance Abuse) required, or CRPA-p. - Experience with outreach and substance use disorder (SUD) clients. - Must be willing to disclose lived experiences in mental health, substance abuse, and/or criminal justice. - Must be able to navigate the public transportation system. - Bilingual Spanish/English a plus. - Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.