DME Business Development Representative - Healthcare Sales
il y a 11 jours
Houston
Job Description Who We Are The MedEquip Shop is a locally owned, independent medical equipment company serving the Greater Houston area. We operate two divisions: Our retail store serves patients, families, and caregivers who need equipment like Aids to Daily Living, Bathroom Safety, Compression, Home Care and Accessibility, Hospital Beds, Lift Chairs, Mobility, Pain Management, Power Mobility, Respiratory/Oxygen/CPAP, Wound care Products and more — often during some of the most challenging moments of their lives. We take that seriously. Our hospice division partners with hospice agencies across Houston to provide rental equipment for patients receiving end-of-life care. We are the team that shows up at 9pm when a family needs a hospital bed delivered tonight. Reliability, compassion, and responsiveness aren’t buzzwords for us — they’re how we operate. We’re a growing company with deep roots in this community, and we’re ready to invest in the right person to take us to the next level. Responsibilities and Duties of the Business Development Representative (DME) This is a field sales role where your territory is Houston, your customers are healthcare professionals who genuinely need what we offer, and your success is entirely in your hands. If you’re the kind of person who builds real relationships, earns trust through consistency, and knows that showing up — literally — is what separates good salespeople from great ones, we want to talk. Target facilities / offices include Hospices, Senior Living Facilities Hospital Systems, Case Managers, Doctors, APNs, NPs, Respiratory Management teams, Sleep labs, Transitional Care Facilities, LTAC facilities. Your role has two equally important missions: Mission 1 — Hospice Division Growth You’ll build relationships with hospice agency directors, administrators, and clinical coordinators across Houston. Your goal is to earn their trust, understand their operational needs, and ultimately win their equipment contracts. This is consultative, relationship-driven selling at its best — no gimmicks, just showing up, listening, and proving we’re the most reliable partner they’ll ever have. Mission 2 — Retail Referral Development You’ll develop and maintain a referral network of physicians (geriatric, oncology, pulmonology, cardiology, primary care), hospital discharge planners, case managers, senior living facilities, and assisted living communities. When their patients need medical equipment, we want to be the first name they recommend. Day to day, this looks like: • 4 days per week in the field visiting facilities, offices, and agencies, • Building genuine relationships with decision-makers and staff champions, • Educating healthcare professionals on our full product and service range, • Hosting occasional lunch-and-learns and in-service presentations at facilities, • Managing your pipeline and activity in our CRM (GoHighLevel) — yes, we have one, and yes, we use it, • Collaborating with our store team to ensure every referred patient has an exceptional experience What Makes This Opportunity Different • You’re selling something people actually need. There’s no manufactured urgency here. Every hospice agency needs a reliable DME partner. Every physician with elderly patients has families who need equipment. You’re solving real problems., • You’ll have real impact on a real business. This isn’t a Fortune 500 company where your territory is one of 200. Every contract you sign, every referral relationship you build, directly moves the needle for a locally owned company that has served Houston families for years. You’ll see the results of your work., • You’ll be supported, not micromanaged. We’ll invest in your training, give you the tools and materials you need, and back you up when you need us. We’re not going to look over your shoulder every hour — but we will hold you accountable to results through clear, fair metrics., • The earning potential is real. Our commission structure is designed to reward exactly the behavior that grows the business. A strong performer in year one can earn meaningfully above base. A great performer can earn significantly more. Compensation & Benefits • Base Salary: $45,000 – $56,000 depending on experience and existing Houston healthcare relationships, • Commission: Earned on new hospice contracts signed and active patient volume, plus monthly bonuses tied to retail referral revenue — uncapped, • Mileage Reimbursement: IRS standard rate, up to 00/month, • Monthly Expense Allowance: 00 for relationship-building activities (lunches, coffees, facility visits), • Annual Performance Bonus: Up to ,500 for hitting combined hospice and retail targets, • Schedule: Monday–Friday, field-based with flexibility, • Growth: As the company grows, this role grows. We’re building something here and we want the right person building it with us. You’re a Strong Fit If You Have: • 2+ years of outside sales or business development experience, ideally in healthcare (HME/DME, hospice, home health, medical device, pharmaceutical, or similar), • Existing relationships with hospice agencies, physician offices, case managers, or senior living facilities in the Houston metro — this is a significant advantage and we’ll ask about it, • A natural ability to build trust with healthcare professionals who are protective of their patients and skeptical of salespeople, • Comfort with a CRM — you log your visits, you manage your pipeline, you own your data, • A valid Texas driver’s license and reliable vehicle (mileage reimbursed), • Self-motivation and genuine accountability — you know what needs to be done and you do it without being told twice, • Empathy for the patient population we serve — our customers are often elderly, often dealing with difficult health situations, and the professionals who refer them care deeply about who they send them to Nice to Have (But Not Required): • Prior experience specifically in HME/DME sales or hospice equipment, • Familiarity with the Houston healthcare community, • Spanish language proficiency (a genuine asset in our market) What the First 90 Days Look Like • Month 1: You’ll spend your first week learning our products, our processes, and our people. You’ll ride along on deliveries, learn our hospice operation from the inside, and build your prospect list. By end of month one, you’ll have made first contact with at least 20 hospice agencies and 20 referral targets and completed 75 visits, • Month 2: Full field cadence. You’re visiting 5–6 contacts per day, deepening relationships started in month one, and getting your retail referral tracking system active. The first referrals should start coming in., • Month 3: Your first hospice contract close. This is a realistic, fair expectation — not a pressure tactic. If you’ve done the work in months one and two, one of those relationships will be ready., • We’ll have structured check-ins throughout — weekly, monthly, and a formal 90-day review. We want you to succeed and we’ll tell you exactly how we’re measuring that. A Note on Culture We’re a small team. That means when something goes wrong at 8pm on a Friday, someone picks up the phone. It means your colleagues know your name. It means decisions get made without three layers of approval. We take pride in being the company that shows up — for patients, for families, for the hospice nurses who need a piece of equipment at an inconvenient time. If that ethos resonates with you, you’ll fit right in. How to Apply • Submit your resume and a brief note (3–5 sentences is plenty) telling us: who in the Houston healthcare community you already know, and why this role appeals to you specifically., • Generic applications without that note will be deprioritized. We’re not trying to be difficult — we just want to know that you read this and it actually speaks to you., • We respond to every qualified applicant. We move quickly for the right person.