Phone chat jobs in United States

Join our team as a work-from-home customer service representative! In this role, you'll be responsible for providing exceptional customer support through phone, email, and chat channels. Your main tasks will include answering inquiries, resolving issues, and ensuring customer satisfaction. We're looking for someone with excellent communication skills, strong problem-solving abilities, and the ability to work independently. Experience in a customer service role is preferred, and familiarity with CRM software is a plus. If you're a friendly and customer-oriented individual who enjoys working from the comfort of your own home, we'd love to hear from you!

Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).

Are you a Psychologist, Counselor, Therapist, and Life Coach looking for a flexible and rewarding way for private practice? Do you want to grow your client base, set your own schedule, and earn more income? If yes, then join Mentalzon, the leading online platform that connects specialists in mental health and clients. About Mentalzon Mentalzon is a platform where you can create your own Psychologist, Counselor, Therapist, and Life Coach profile and start your own private practice. As an employer, Mentalzon has offered flexible work arrangements in the form of 100% remote jobs, including a full-time, part-time, flexible schedule, and work-from-anywhere jobs for applicants across India and the globe, and provide online or in-person therapy sessions. As a Psychologist, Counselor, Therapist, and Life Coach, you will be able to: - Provide online therapy sessions to clients via video, phone or chat - Provide in-person therapy sessions to clients - Show in your Specialist Profile your personal Phone, WhatsApp, Instagram, and Telegram. - Set your own rates and keep 100% of your earnings directly from clients - Receive payments directly and securely via Stripe with just 7% of a transaction fee - Enjoy full autonomy and flexibility over your practice - Get exposure and visibility on our website and social media pages - Receive referrals and reviews from satisfied clients - Write articles and blogs to share your expertise and insights - Adhere to ethical and professional standards and regulations - Reach more clients who need your help Requirements - To be a private practice therapist or counselor on Mentalzon, you need: - A master's or doctoral degree in psychology, counseling, social work, or a related field - A valid license to practice in your state of residence if such is required. - At least two years of clinical experience in providing therapy or counseling - Proficiency in using online platforms and technology - A reliable internet connection and a suitable device for online sessions - A passion for helping people improve their mental health and well-being - A private environment for conducting sessions. - Reliable Internet connection. Note: This job is open to psychologists, therapists, or counselors who have a master’s or doctoral diploma and have a valid license to practice in your state of residence if such is required.

As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree