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**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩💼 Detail-oriented with excellent organizational skills - 👨🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:
We apologize we are unable to receive and or open any applications. Job Posting: Administrative and Marketing Internship (commission-based) Location: HYBRID, MANHATTAN, NY Position Type: Part-Time Internship Duration: 6-12 months About Us: Labscope Environmental is an innovative startup environmental laboratory dedicated to providing cutting-edge solutions for environmental health and sustainability. We specialize in air quality testing, mold analysis, environmental hazard assessments. As a growing startup company, we are looking for a dynamic and enthusiastic Administrative and Marketing Intern to join our team and help us with brand exposure, support in operations and help us connect with our community. Position Overview: We are seeking a highly organized and creative individual to provide administrative and marketing support to our startup laboratory. This internship offers a unique opportunity to gain hands-on experience in a fast-paced startup environment, contributing to both the operational and promotional aspects of our business. The ideal candidate will be a self-starter with excellent communication skills, a passion for environmental sustainability, and a willingness to take on diverse tasks. Key Responsibilities: Administrative Support: - Assist with day-to-day office operations, including scheduling, email management, and document organization. - Help maintain and update company databases, records, and filing systems. - Support the team in preparing reports, presentations, and meeting materials. - Coordinate logistics for meetings, events, and team activities. - Assist with basic bookkeeping tasks, such as expense tracking and invoice processing. Marketing Support: - Contribute to the development and execution of marketing campaigns across social media, email, and other digital platforms. - Create engaging content for either social media posts, blogs, newsletters, and website updates. - Assist in designing marketing materials, such as brochures, flyers, and presentations. - Conduct market research to identify trends, target audiences, and potential partnerships. - Help manage the company’s online presence, including website updates and SEO optimization. - Support the planning and coordination of community outreach events and promotional activities. - Monitor and analyze the performance of marketing campaigns and provide insights for improvement. Qualifications: - Currently enrolled in or recently graduated from a program in Marketing, Business Administration, Communications, Environmental Science, or related field. - Strong organizational and multitasking skills with attention to detail. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Excel, PowerPoint) and familiarity with design tools (e.g., Canva, Adobe Creative Suite) is a plus. - Basic understanding of social media platforms (e.g., LinkedIn, Instagram, Facebook, Youtube) and digital marketing strategies. - Creative mindset with the ability to generate innovative ideas for marketing campaigns. - Passion for environmental sustainability and public health. - Ability to work independently and as part of a team in a fast-paced startup environment. What We Offer: - Hands-on experience in both administrative and marketing roles within a growing startup. - Opportunities to contribute to meaningful projects that promote environmental health and sustainability. - Mentorship from experienced professionals in environmental science and business operations. - A collaborative and supportive work environment where your ideas are valued. - Flexible working hours and Hybrid work. How to Apply: Interested candidates are invited to submit their resume, cover letter, and a portfolio or sample of their work (e.g., social media posts, marketing materials, or writing samples) Please include “Administrative and Marketing Intern Application – Your Name ” Join us in building a greener, healthier future! We look forward to receiving your application. Labscope Environmental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.