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  • Shift Leader
    Shift Leader
    hace 5 días
    $18.5–$24 por hora
    Jornada completa
    New Hyde Park

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Bartender
    Bartender
    hace 6 días
    $17 por hora
    Jornada parcial
    Manhattan, New York

    The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES • Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests, • Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions, • Record the details of the order from guests, repeating as necessary, to check for accuracy, • Prepare drinks in accordance with the guest's order, • Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar, • Replenish beverages as necessary and check with guests for overall satisfaction, • Market and serve upon request any dessert or specialty item, • Present the check to the guest when asked, collect and process payment, • Handle, process and settle all cash payment and transactions from bar and lounge, • Make sure that all silverware and glasses are wiped and spotless, • Mark bar counter appropriately to food order for each course, • Enter all sales in POS correctly. Double check list of items before "sending." Print a new check after each additional order is entered., • Make sure that all products served are accounted for on the final bill before presenting it to guests, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: • Straighten bar area continuously; restock bar with clean glasses, • Clean counters, floors, shelves, and refrigerators; remove trash, • Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed, • Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list, • Requisition of additional supplies as needed, • Cut fruit and garnishes; retrieve special garnishes from kitchen • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • At the end of the shift deliver all checks and reports to the appropriate place according to rules, • All other responsibilities assigned by management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Real Estate Agent
    Real Estate Agent
    hace 1 mes
    Jornada completa
    Manhattan, New York

    We have more leads than agents and need your help to close buyers and clients across Manhattan, Brooklyn, and Queens. Our team is growing and we are looking for motivated agents to join us! About Us Loftey was founded in 2015 as a startup and has continued to grow into a top agency for sales and rentals across NYC and surrounding areas. Our listings website attracts consistent traffic, and our agents have deep experience across the city working with a wide variety of clients. We are an independent brokerage but function as a team, which means that each full-time agent should expect, on a monthly basis: 10-15 Zillow leads in Manhattan, Brooklyn, and Queens 20-30 Buyer leads from our unique partnerships 10-20+ website signups In return we ask for a growth mindset and diligent CRM updates. We offer training and mentorship and thrive on teamwork and self-starter, solution-seeking colleagues. Resources we provide: • CRM with built-in automated workflows and templates for easy follow up, • Property Shark and Vulcan dialer tools to build your book of business, • Collaborative atmosphere via office and Slack, including ability to work directly with our CEO on key initiatives, • Mailchimp and assistance with your newsletter, • Pre-made social media templates and opportunities to cross-post with our brokerage account, • Competitive splits, including ongoing bonuses for setting up company wide partnerships, • Mentorship and training on best-in-class real estate approaches and technology. We have been growing quickly and are looking for enthusiastic and hungry agents to help us scale. We take pride in helping our agents businesses thrive, and have programs set up to get your business to succeed with us. Responsibilities: • Provide top-notch customer service to our buyers, renters, and sellers across NYC, • Pitch clients and show them appropriate and tailored properties for their search, • Stay updated on real estate trends and fair housing regulations, • Utilize our CRM tools to increase conversion and post on social media to stay engaged with former clients, • Form and grow relationships with developers and landlords Skills Required: • 2+ years as a licensed real estate agent, and an active license in NY, • Strong client service skills with the ability to build rapport quickly, • Excellent communication skills, both verbal and written, • Ability to work independently as well as part of a team -- your business is yours to build, but we also like to share deals amongst the team, • Proficient in using CRM software and consistent client follow-up, • A positive, solution-seeking attitude and a willingness to learn and adapt in a fast-paced growing organization. Employment Type: Full Time Salary: Commission based

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  • Real Estate Agent
    Real Estate Agent
    hace 1 mes
    Jornada completa
    New York

    We have more leads than agents and need your help to close buyers and clients across Manhattan, Brooklyn, and Queens. Our team is growing and we are looking for motivated agents to join us! About Us Loftey was founded in 2015 as a startup and has continued to grow into a top agency for sales and rentals across NYC and surrounding areas. Our listings website attracts consistent traffic, and our agents have deep experience across the city working with a wide variety of clients. We Are An Independent Brokerage But Function As a Team, Which Means That Each Full-time Agent Should Expect, On a Monthly Basis 10-15 Zillow leads in Manhattan, Brooklyn, and Queens 20-30 Buyer leads from our unique partnerships 10-20+ website signups In return we ask for a growth mindset and diligent CRM updates. We offer training and mentorship and thrive on teamwork and self-starter, solution-seeking colleagues. Resources We Provide CRM with built-in automated workflows and templates for easy follow up Property Shark and Vulcan dialer tools to build your book of business Collaborative atmosphere via office and Slack, including ability to work directly with our CEO on key initiatives Mailchimp and assistance with your newsletter Pre-made social media templates and opportunities to cross-post with our brokerage account Competitive splits, including ongoing bonuses for setting up company wide partnerships Mentorship and training on best-in-class real estate approaches and technology. We have been growing quickly and are looking for enthusiastic and hungry agents to help us scale. We take pride in helping our agents businesses thrive, and have programs set up to get your business to succeed with us. Responsibilities Provide top-notch customer service to our buyers, renters, and sellers across NYC Pitch clients and show them appropriate and tailored properties for their search Stay updated on real estate trends and fair housing regulations Utilize our CRM tools to increase conversion and post on social media to stay engaged with former clients Form and grow relationships with developers and landlords Skills Required 2+ years as a licensed real estate agent, and an active license in NY Strong client service skills with the ability to build rapport quickly Excellent communication skills, both verbal and written Ability to work independently as well as part of a team -- your business is yours to build, but we also like to share deals amongst the team Proficient in using CRM software and consistent client follow-up A positive, solution-seeking attitude and a willingness to learn and adapt in a fast-paced growing organization. Employment Type: Full Time Salary: Commission based

    Inscripción fácil