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What we offer • Excellent health benefits plan, which includes medical, vision and dental options, • 401(k) with company match, • Company profit sharing plan, • Generous paid time-off and paid holidays, • Paid parental leave, • 2 free on-site fitness rooms, • Employee Assistance Program, • Employee Resource Groups, • Personal and professional development program Job Summary The Regional Director of Operations leads a team of Franchise Business Consultants (FBCs) assuring the region is fulfilling SERVPRO’s obligation to help franchisees achieve their business goals. The Regional Director of Operations is also responsible for managing results based on the company's objectives for their region. This position is meant to coach and motivate consultants to provide value-added services to franchisees within the region, and embrace SERVPRO’s operating systems and business philosophies, thereby, producing higher volume and profits. You will • Meet company-defined objectives and results, quarterly and annually., • Assure each Consultant is meeting the job description requirements and responsibilities as outlined in their job description., • Act as a liaison between Servpro Headquarters, Franchise Business Consultants, and Associate Franchises in the region., • Monitor and provide accountability with the consultant’s goals and objectives., • Achieve at least $1,500,000 in average volume per franchise license in the region., • Ensure a low level of the number of franchise terminations in the region., • Provide group presentations at area meetings in the region regarding SERVPRO® topics., • Monitor corporate key initiatives and assist with assignment responsibilities as needed., • Ensure each consultant has completed business goal setting through the Annual Strategic Planning Process for each regional franchise operator. Monitor goal progress and effectively coach to assist in goal achievement., • Personally monitor top quartile performing license owners’ engagement with their consultants and the SERVPRO® operating system., • Effectively manage 4th quartile license performance improvement., • Assist in successful implementation and achievement of regional strategic initiatives. Provide one-on-one meetings with Franchise Business Consultants. Maintain direct oversight and monitoring of training for new Franchise Business Consultants., • Keep abreast of developments within SERVPRO® and the industry. Remain current on new technology as it relates to cleaning and restoration., • Attend all mandatory meetings defined as consultant meetings, all parts of annual SERVPRO convention including workshops, regional meetings, and any other meetings, seminars, or programs designated as mandatory by SERVPRO®., • Performance manage assigned team members. Provide timely and valuable feedback, identify areas of weaknesses, and make recommendations for improvement., • Develop a team of quality people who focus on excellent service, fairness, and mutual respect. Ensure training for consultants as needed., • Assist with the annual budget and provide oversight of regional P&L accountability., • Monitor travel schedule and expenses for regional team members., • Gather, compile, and communicate industry-related information. Provide consultants and franchisees with useful technical and operational marketing information., • Maintain consistent communications with regional franchises, as well as other franchises, on an as-needed basis. You have • Three to five (3-5) years of multi-unit management experience., • Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner., • Franchise consulting experience required., • Excellent presentation skills., • Skilled in the development of training programs and standard operating procedures with strong written, verbal, and presentation skills., • Strong leadership, supervision, team building, coaching, and consulting skills., • Excellent communication skills including the ability to represent SERVPRO® to internal and external clients/customers., • Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Excel, and PowerPoint., • Possess strong organizational, analytical, and time management skills., • Ability to fully understand the SERVPRO® Operating System., • Ability to fully understand and train SERVPRO® Stages of Development., • An understanding of financial statements, QuickBooks® Pro, and general business practices., • Strong persuasion and negotiation skills., • Demonstrated conflict resolution and consulting skills., • A complete understanding of training venues, resources, and programs (i.e., NFTP, FMC, DTP, T/D, etc.)., • Financial experience with P&L and balance sheet analysis., • Maintain a valid Driver’s License., • Location: This position supports the Northeast Region (ME, NH, VT, MA, RI, CT, NY, NJ, PA, DE, MD). Candidates are strongly preferred to reside in the Greater Nashville, TN area or one of the states listed above to best support regional operations, leadership collaboration, and franchise engagement. Regular travel throughout the Northeast region is required. Education • Bachelor’s degree in Business, Finance, or other related field or equivalent work-related experience., • Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) certification or ability to obtain within first year of employment. (Testing and renewal fees not reimbursed by SERVPRO®) Compensation range: $123,200-169,450 plus up to 25% annual incentive bonus The actual salary offered will be based on a variety of factors, including skills, experience, qualifications, internal equity, and location. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Empower-Self Physical Therapy in Jersey City, New Jersey, is seeking a dedicated and skilled Physical Therapist to join our growing team in a full-time capacity. As an integral member of our rehabilitation center, you will play a crucial role in guiding patients toward restoring their physical abilities and enhancing their overall quality of life. Your expertise will be vital in diagnosing, treating, and rehabilitating individuals facing orthopedic challenges. This is more than just a job; it’s an opportunity to make a meaningful impact on our patients' recovery journeys. Empower-Self Physical Therapy is a trusted, PT-owned outpatient practice that specializes in delivering high-quality orthopedic therapy. Our facility spans 5,000 square feet and is equipped with state-of-the-art technology designed to support sports medicine and rehabilitation. With a focus on providing personalized treatment, we primarily serve individuals with private medical insurance, enabling us to create tailored care plans that prioritize long-lasting results. Our team prides itself on its collaborative and supportive environment, fostering professional growth and improving patient outcomes. You will be working onsite at our fully equipped rehabilitation center located centrally in Jersey City. The facility features advanced therapy equipment and an open-concept design conducive to teamwork and patient interaction. Together with two other physical therapists and a physical therapy assistant (PTA), you will collaborate closely, exchanging insights and strategies to ensure patients receive comprehensive and coordinated care. The role offers a standard Monday to Friday work schedule from 9 AM to 5 PM, providing a balanced work-life environment. Your day-to-day tasks will encompass a variety of responsibilities focused on patient care and improvement: • Conduct thorough assessments to identify and prioritize each patient’s goals and needs in collaboration with other healthcare providers., • Manage a scheduled patient caseload of 1 individual per hour, ensuring personalized attention and care., • Utilize your experience in orthopedic outpatient settings to provide evidence-based treatments that enhance range of motion and mobility., • Develop and implement comprehensive care plans, integrating a mix of therapeutic techniques and modalities tailored to each patient., • Educate patients on alternative treatment options to reduce dependence on medications and minimize the necessity for surgical interventions., • Inspire and motivate patients throughout their recovery process, emphasizing a commitment to improving their physical capabilities and overall wellness., • Design specialized fitness and wellness programs to support individual patient journeys toward health and mobility., • Efficiently document patient interactions, progress notes, and treatment protocols while ensuring compliance with regulations and organizational standards., • Evaluate treatment outcomes consistently, making necessary adjustments to care plans and communicating outcomes with patients and their families., • Maintain strong relationships with referring physicians and other healthcare professionals to facilitate integrated patient care. Our practice primarily caters to individuals seeking orthopedic rehabilitation, including those recovering from surgeries, sports injuries, and chronic pain conditions. You will have the opportunity to work with a diverse range of patients, allowing you to apply your skills across different demographics and conditions. By focusing on personalized treatment plans, you can significantly improve patients' recovery trajectories and overall satisfaction. To qualify for the Physical Therapist position, candidates must meet the following requirements: • A Doctorate in Physical Therapy (DPT) from an accredited institution., • Valid New Jersey license for physical therapy with no history of disciplinary actions., • Proficient in manual therapy techniques and a deep understanding of orthopedic rehabilitation protocols., • Exceptional skill in developing and executing personalized exercise programs with a focus on evidence-based practices., • Experience with electronic medical records (EMR) systems, specifically WebPT, to ensure accurate documentation and patient management. While a background in manual therapy is essential, experience coordinating with multidisciplinary teams to enhance patient care is highly preferred. Candidates with innovative ideas for patient engagement and wellness programs will find ample opportunity to contribute creatively. We offer a competitive salary range of USD 100,000 to 120,000 annually, complemented by a comprehensive benefits package. This includes health insurance, retirement plans, paid time off, and continued education opportunities, reflecting our commitment to your professional development and well-being. At Empower-Self Physical Therapy, we believe in nurturing our team members’ professional aspirations. With a robust framework for mentorship and continuing education, you can enhance your skills, stay updated with the latest practices in physical therapy, and potentially advance into specialized roles or leadership positions within our organization. Joining Empower-Self Physical Therapy means becoming part of a passionate and dedicated team committed to improving the lives of our patients. We foster a culture of collaboration, support, and innovation, where your ideas and contributions are valued. If you are looking for an engaging workplace that prioritizes professional growth while making a difference in the community, Empower-Self is the ideal place for you. If you are ready to take the next step in your career and become a vital part of our team, we encourage you to submit your resume today. Given the recent surge in patient demand, we have immediate openings, and interviews are already underway. Join us in our mission to empower individuals on their path to recovery!

Position Overview: The Director of QA & Compliance leads and manages the global end-to-end quality assurance, product integrity, and regulatory compliance programs across all product lines at Duluth Trading Company. This role ensures that every Duluth product meets the company’s quality promise on our high-quality and ingenious gear, which is to last with unmatched durability, and complies with US state and federal regulations. Position Details: Work Environment: At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based at our headquarters near Madison, WI. You will work in the office Monday through Thursday, with the option to work from home on Fridays if you prefer. What You’ll Do: • Develop and implement Quality assurance and compliance strategies aligned with company objectives and customer expectations, • Lead and manage quality assurance systems and Inspection protocols, • Ensure consistent adherence to standards and specifications throughout the manufacturing process, • Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize production processes, • Ensure Total Quality management is established and maintained across all suppliers, utilizing inspection processes and conducting Technical Factory Evaluations, • Partner with Tech Design and Raw Material leaders to ensure that Product testing protocols meet customers’ expectations on the durable quality products, • Work with the 3rd party labs & providers to utilize their service for inspections, when needed, • Build and strengthen supplier relationships to ensure products and manufacturing processes meet safety, quality and environmental standards, • Develop and lead a team of QA professionals. Provide training and guidance to ensure teams are equipped with skills and knowledge to uphold high quality standards and achieve departmental goals, • Define and own the factory certification program, • Collaborate with cross-functional teams, including product development, technical design, sourcing and logistics, • Analyze quality data to identify trends, root causes and identify areas of improvement and enforce CAP with suppliers, • Evaluate and enhance Supplier QA Scorecard and KPI, • Evaluate and implement the compliance programs to ensure all US federal, state, and international trade compliance mandates, • Manage the Product Safety protocol, • Enforce factory social compliance, human rights, and environmental audit programs, • Lead and Manage the FC audit teams in ADV and BVL for inbound shipment audits, • Manage the quality & labor chargeback for any quality failures with suppliers, • Execute any local re-work projects, when needed What We’re Looking For: • Bachelor's Degree in Apparel/ Textile- Product Development, Quality Management or Engineering - Equivalent work experience will be considered., • 10+ Years of experience, • 5+ Years of management experience, • 10+ years of experience in US retail QA and compliance leadership with multi-category experience across apparel, hardgoods and gears, • 3+ Year of Experience in managing Fulfillment QA team in US is preferred, • Proven track record of implementing and managing QA programs in a global manufacturing environment, • Strong Knowledge of global sourcing, manufacturing and TQM, • Deep technical knowledge of product construction, materials, garment washing, applications and manufacturing processes for all apparel and accessories categories, • Strong working knowledge of CPSC, CPSIA, Prop 65, FTC rules, and global social compliance frameworks, • High integrity and ethical standards, • Strong leadership and communication skills. Fluent in English, • Six Sigma / Lean (Green or Black Belt), ASQ Certified Quality Manager (CQM), or Certified Quality Auditor (CQA) preferred, • Highly organized and detail oriented, with a keen sense of urgency, • Highly motivated and able to collaborate with cross functional teams, • Proficient in Google applications and experience with PLM software, • Authorization to work in the United States without sponsorship Leadership Competencies: Leading Self: Leading Others: • Inspiring Trust, • Adaptability, • Mature Confidence, • Career and Self Development, • Driving Execution, • Building Organizational Relationships, • Empowering Others, • Fostering Open Dialogue, • Attracting & Developing Talent, • Leadership Versatility Physical Environment & Travel Expectations: • Travel is required for up to 25%: International and Domestic, • Sitting is required for 80% of working hours, • Standing is required for 20% of working hours., • Continuous arm, hand, and wrist movement (ie: typing), • Occasional reaching, twisting, and bending., • Noise level no greater than casual conversation., • Ability to perform work in cubicle workstations or an office setting, • Work in temperatures ranging from 65 - 75 degrees Duluth Headquarters Benefits and Perks Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. Multiple Medical plan options Dental & Vision plans Medical and Dependent Care Flexible Spending Accounts Health Savings Account including company contributions Company paid Life Insurance and AD&D Company paid Short-Term Disability Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance 401(k) Employer Match Parental Leave Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day Paid Time Off: take it as you need it policy for exempt employees Daily pay available 40% Employee Discount Flexible Fridays Onsite fitness center Position Compensation Outline Compensation Range: $135,000 - $160,000/year This position is eligible to participate in the company bonus and long term incentive programs upon hire. Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change. #LIONSITE The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.

Physician Assistant \n Full-Time & Part-Time Openings Available | Urgent Care \n Location: Downtown Brooklyn, NY \n Schedule: Includes weekdays, evenings, weekends, and holidays as needed \n Reports To: Chief Medical Officer \n \n Join a provider-led urgent care practice where teamwork, compassion, and quality patient care come first. Our owner is an active healthcare provider who understands the challenges of front-line clinical work and is committed to creating a supportive environment where employees can learn, grow, and make a meaningful difference in their community. This is an opportunity to work in a collaborative setting where your contributions are valued and your development is encouraged. \n \n POSITION OVERVIEW \n We are seeking an experienced and patient-focused Physician Assistant to join our growing urgent care team. The ideal candidate is confident managing a broad range of acute illnesses and injuries, thrives in a fast-paced clinical environment, and is committed to delivering exceptional patient care. \n \n This role is ideal for a Physician Assistant with experience in an urgent care, emergency medicine, ambulatory care, or high-volume family practice setting who enjoys working collaboratively and providing care to both pediatric and adult patients. \n \n KEY RESPONSIBILITIES \n Patient Care \n\n • Evaluate, diagnose, and treat patients presenting with acute illnesses, injuries, and minor emergencies.\n, • Obtain medical histories, perform physical examinations, and develop treatment plans.\n, • Order, perform, and interpret diagnostic tests, including laboratory studies, EKGs, and X-rays as permitted by practice protocols.\n, • Prescribe medications and treatments in accordance with New York State regulations and collaborative practice requirements.\n, • Provide patient education, discharge instructions, and follow-up recommendations.\n, • Document all patient encounters accurately and timely within the EMR.\n\n \n Clinical Procedures \n\n • Perform common urgent care procedures, including wound repair, incision and drainage, foreign body removal, splinting, suture/staple removal, and other procedures within scope of practice.\n, • Evaluate occupational injuries and work-related illnesses when applicable.\n, • Assist with urgent and emergent patient stabilization and coordination of higher levels of care when necessary.\n\n \n Team Collaboration & Quality Care \n\n • Collaborate with physicians, nurse practitioners, radiologic technologists, medical assistants, and clinical support staff.\n, • Serve as a clinical resource for support staff and participate in team-based patient care.\n, • Support quality improvement, patient safety, compliance, and operational initiatives.\n, • Maintain current knowledge of evidence-based clinical practices and urgent care standard\n\n \n QUALIFICATIONS \n Required \n\n • Graduate of an accredited Physician Assistant program.\n, • Current, unrestricted New York State Physician Assistant license.\n, • NCCPA certification (PA-C) in good standing.\n, • Current DEA registration and prescribing authority (or ability to obtain).\n, • Current BLS certification.\n, • Current PALS certification or demonstrated experience treating pediatric patients.\n, • Minimum two (2) years of clinical experience in urgent care, emergency medicine, ambulatory care, family medicine, or a comparable high-volume clinical setting.\n, • Experience evaluating and treating both pediatric and adult patients.\n, • Strong clinical judgment, communication, and patient care skills.\n, • EMR/EHR proficiency.\n\n \n Preferred \n\n • Urgent care experience.\n, • Current ACLS certification.\n, • Experience with occupational medicine and workers' compensation cases.\n, • Experience performing common urgent care procedures independently.\n, • Bilingual skills.\n\n \n PHYSICAL REQUIREMENTS \n\n • Ability to stand and walk for extended periods throughout the shift.\n, • Ability to perform clinical procedures requiring manual dexterity.\n, • Ability to respond quickly to urgent and emergent patient situations.\n, • Ability to lift, assist, and reposition patients when necessary.\n, • Ability to wear required PPE and work in a fast-paced clinical environment.\n\n \n Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. \n \n COMPENSATION & BENEFITS \n\n • Pay Range: $82.00 - 85.00 per hour (commensurate with experience, qualifications, certifications, and other job-related factors)\n, • Health, dental, and vision insurance\n, • Paid time off (PTO)\n, • Paid holidays\n, • Bonus Potential\n, • Continuing education opportunities\n, • Professional growth and advancement opportunities\n\n \n ADDITIONAL INFORMATION \n This job posting is intended to provide a general overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. Employees may be required to perform other duties as assigned, provided such duties are reasonably related to the position, operational needs of the organization, and consistent with applicable federal, New York State, and local laws. \n A complete job description outlining the essential functions, responsibilities, qualifications, physical requirements, and performance expectations of the position will be provided during the hiring process and upon offer of employment. Job duties and responsibilities may be modified from time to time based on business needs and in accordance with applicable law. \n Nothing contained in this posting or any subsequent job description is intended to create an employment contract or guarantee of employment. Employment, if offered, will be on an at-will basis, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. \n \n Equal Employment Opportunity \n We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, national origin, citizenship or immigration status, disability, genetic information, marital status, military status, veteran status, domestic violence victim status, caregiver status, or any other characteristic protected by applicable federal, New York State, or local law.

Urgent Care Physician (Family Medicine or Emergency Medicine) \n Full-Time and Part-Time Opportunities Available \n Location: Downtown Brooklyn, NY \n Schedule: Includes weekdays, evenings, weekends, and holidays as needed \n Reports To: Chief Medical Officer (CMO) \n \n Join a provider-led urgent care practice where teamwork, compassion, and quality patient care come first. Our owner is an active healthcare provider who understands the challenges of front-line clinical work and is committed to creating a supportive environment where employees can learn, grow, and make a meaningful difference in their community. This is an opportunity to work in a collaborative setting where your contributions are valued and your development is encouraged. \n \n POSITION OVERVIEW \n We are seeking a patient-focused Urgent Care Physician with experience in Emergency Medicine, Family Medicine, or Urgent Care Medicine to join our growing urgent care team. This role is ideal for a clinician who thrives in a fast-paced environment, values clinical excellence, and is committed to delivering exceptional care to patients of all ages. \n The ideal candidate is comfortable evaluating and treating a broad range of acute illnesses and injuries, performing common urgent care procedures, and collaborating with advanced practice providers and clinical support staff to ensure an outstanding patient experience. \n \n KEY RESPONSIBILITIES \n Patient Care \n\n • Evaluate, diagnose, and treat patients presenting with acute illnesses and injuries.\n, • Provide evidence-based, patient-centered care for both pediatric and adult populations.\n, • Order, interpret, and review laboratory tests, diagnostic imaging, and other studies.\n, • Develop treatment plans and provide patient education, follow-up recommendations, and referrals as appropriate.\n, • Document all patient encounters accurately and timely within the EMR.\n\n \n Clinical Procedures \n\n • Perform common urgent care procedures, including wound repair, incision and drainage, foreign body removal, splinting, and joint injections as appropriate.\n, • Interpret X-rays and other diagnostic studies within scope of practice.\n, • Manage occupational health, workers' compensation, and preventive health services as applicable.\n\n \n Team Collaboration & Leadership \n\n • Collaborate with Nurse Practitioners, Physician Assistants, Radiologic Technologists, Medical Assistants, and administrative staff to support efficient patient flow.\n, • Serve as a clinical resource and mentor for support staff and advanced practice providers.\n, • Participate in quality improvement, compliance, and patient safety initiatives.\n, • Maintain compliance with all organizational policies and applicable regulatory requirements.\n\n \n QUALIFICATIONS \n Required \n\n • Doctor of Medicine (MD) from an accredited institution.\n, • Current, unrestricted New York State medical license.\n, • Board Certified or Board Eligible in Emergency Medicine or Family Medicine.\n, • Current DEA registration and controlled substance prescribing authority.\n, • Current BLS certification.\n, • Current PALS (Pediatric Advanced Life Support) certification or equivalent pediatric competency certification.\n, • Minimum two (2) years of post-residency clinical experience preferred.\n, • Experience treating pediatric and adult patients in an urgent care, emergency department, family practice, or similar setting.\n, • Strong clinical judgment, communication, and patient care skills.\n, • Proficiency with EMR/EHR systems.\n\n \n Preferred \n\n • Urgent care experience.\n, • Current ACLS certification.\n, • Occupational medicine or workers' compensation experience.\n, • Bilingual skills.\n\n \n PHYSICAL REQUIREMENTS \n\n • Ability to stand and walk for extended periods.\n, • Ability to perform medical procedures requiring manual dexterity.\n, • Ability to respond quickly to urgent and emergent patient situations.\n, • Ability to wear required PPE and work in a fast-paced clinical environment.\n\n \n Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. \n \n COMPENSATION & BENEFITS \n\n • Pay Range: $120.00 - 140.00 per hour (commensurate with experience, qualifications, certifications, and other job-related factors)\n, • Health, dental, and vision insurance\n, • Paid time off (PTO)\n, • Paid holidays\n, • Bonus Potential\n, • Continuing education opportunities\n, • Professional growth and advancement opportunities\n\n \n ADDITIONAL INFORMATION \n This job posting is intended to provide a general overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. Employees may be required to perform other duties as assigned, provided such duties are reasonably related to the position, operational needs of the organization, and consistent with applicable federal, New York State, and local laws. \n \n A complete job description outlining the essential functions, responsibilities, qualifications, physical requirements, and performance expectations of the position will be provided during the hiring process and upon offer of employment. Job duties and responsibilities may be modified from time to time based on business needs and in accordance with applicable law. \n \n Nothing contained in this posting or any subsequent job description is intended to create an employment contract or guarantee of employment. Employment, if offered, will be on an at-will basis, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. \n \n Equal Employment Opportunity \n We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, national origin, citizenship or immigration status, disability, genetic information, marital status, military status, veteran status, domestic violence victim status, caregiver status, or any other characteristic protected by applicable federal, New York State, or local law.

Position Summary \n The Director of Research & Intelligence leads the firm's research, intelligence and premium content services across all US offices. The Director understands the firm's practices, anticipates their information needs, and translates those needs into research, intelligence, monitoring and technology solutions. The Director leads a team of research and intelligence professionals, delivers business and competitive intelligence, and is accountable for the research portfolio, its vendors and its value. Serving on the Innovation leadership team, the Director partners with practice group leaders, Client Development and Legal Technology to bring research expertise to the firm's AI strategy. \n \n \n Key Responsibilities: \n Practice engagement and research strategy \n\n • Builds a deep understanding of each practice group's work, clients and priorities, and anticipates its research and information needs.\n, • Meets regularly with practice group leaders to discuss current work, emerging research needs, gaps in current resources, opportunities for automation or current awareness, and overlap among tools.\n, • Translates practice needs into research, intelligence, monitoring and technology solutions, combining people, content, technology and external resources.\n, • Develops strategic plans and policies for research and intelligence that advance practice, departmental and firm goals.\n\n \n Research and intelligence services \n\n • Leads the delivery of high-quality legal, business, regulatory and public records research to lawyers and business professionals.\n, • Leads business and competitive intelligence services, including client, industry, market, litigation and regulatory, and competitor intelligence, in partnership with Client Development where appropriate.\n, • Develops current awareness and monitoring services, such as alerts, docket and regulatory tracking, and market monitoring, tailored to practice needs.\n, • Maintains expert knowledge of research resources, techniques and best practices, and performs complex research as needed.\n\n \n Premium content and AI research tools \n\n • Owns, or holds substantial responsibility for, evaluating research content and products, including AI research tools, with testing for accuracy and value against existing resources.\n, • Manages licensing, content-use rights and entitlements for premium content.\n, • Reviews license terms before licensed content is connected to any firm AI tool.\n, • Partners with Innovation and IT, which own platform and technical decisions, to deliver appropriate and secure access to premium content.\n, • Establishes access rules by role and practice, supports single sign-on where available, and maintains a responsive process for access requests.\n\n \n Resource optimization and value \n\n • Develops, manages and forecasts the research and information budget, covering all research, data and news subscriptions across the US firm.\n, • Analyzes usage and cost to optimize the research portfolio and demonstrate its value, recommending whether to renew, renegotiate, downsize, retire or expand access to each resource.\n, • Shares cost and usage data with practice group leaders as part of regular engagement, and leads an annual subscription review with each, documenting the outcome.\n, • Attributes practice-specific subscriptions to the relevant practice group budgets in partnership with Finance, while managing firmwide platforms centrally.\n, • Reassigns idle seats, eliminates duplication, and supports client and matter cost recovery where engagement terms allow.\n\n \n Vendor management \n\n • Serves as the firm's primary contact for research and information vendors and negotiates contracts, renewals and pricing.\n, • Maintains a contract calendar of renewal dates, notice periods, price terms and license conditions.\n, • Holds regular business reviews with key vendors on usage, service, pricing and product roadmaps.\n, • Maintains current knowledge of product changes, especially AI features, and briefs Innovation, practice leaders and users on changes that affect workflow, cost or permitted use.\n, • Negotiates terms for AI-enabled products that protect client confidentiality and firm data, address data retention and model training, and define permitted use of licensed content.\n, • Monitors license compliance, including seat limits and authorized users.\n\n \n \n Research resource directory \n\n • Builds and maintains the firm's authoritative directory of research and intelligence resources, showing what each resource is and does, who has access, how to obtain access, available training and any restrictions on use with AI tools.\n, • Keeps the directory current as subscriptions, access or terms change, and uses site analytics to identify gaps.\n\n \n \n Training and adoption \n\n • Designs and delivers training on research platforms, including effective prompting and verification of AI output.\n, • Tracks adoption of research tools and reports results to the Senior Director of Innovation.\n, • Participates in onboarding of new lawyers and staff.\n, • Promotes effective, independent use of research resources by lawyers.\n\n \n Team leadership and development \n\n • Supervises, coaches and develops the research and intelligence team, continuing its move from a traditional library model toward a consultative Research Advisor model.\n, • Builds staff capability in practice consultation, competitive intelligence, monitoring, automation and AI-enabled research.\n, • Sets and reports on departmental metrics, including practice engagement, intelligence products delivered, request volume and turnaround, tool adoption, user satisfaction, spend against budget and the value of renewal decisions.\n, • Works with the Eversheds Sutherland (International) research and knowledge leads to share resources, coordinate global agreements and standardize practices where useful.\n, • Participates in firmwide initiatives that support the firm's strategic goals.\n\n \n Leadership standards of performance \n\n • Interacts with personnel at all levels in a tactful, cooperative and professional manner.\n, • Acts with honesty, integrity, courtesy and respect, and represents the firm well in all interactions.\n, • Maintains strict confidentiality of client and firm information.\n, • Delivers outstanding service to internal and external clients.\n, • Embraces diversity and inclusion in all aspects of the role.\n, • Champions change and the firm's initiatives, and adapts readily when priorities shift.\n, • Is fiscally responsible and communicates concisely and effectively with senior management.\n, • Takes initiative, works effectively under pressure, and continually seeks improvement.\n, • Performs responsibilities in accordance with all firm standards, policies and procedures.\n\n \n \n Knowledge, Skills and Abilities \n Education \n\n • Master's degree in Library and Information Science, Information Management or a related field preferred, with law firm experience.\n\n \n \n Experience \n\n • Ten or more years of experience in law firm research or library services, preferably in a multi-office national or global firm, including at least five years in a management role.\n, • Demonstrated success partnering with practice groups or business leaders to anticipate information needs and design research, intelligence or monitoring solutions.\n, • Experience leading business or competitive intelligence work in a law firm or professional services environment.\n, • Demonstrated management of a research or information budget, including usage and spend analysis, forecasting and resource optimization.\n, • Significant experience negotiating and managing contracts with major research vendors.\n, • Hands-on experience evaluating or deploying AI-enabled research tools such as Lexis+ with Protégé, CoCounsel, Vincent AI, Harvey or similar.\n, • Experience developing staff and leading a team through a change in its service model.\n\n \n Skills \n\n • Deep understanding of the business and practice of law, and the ability to consult with lawyers on their research and information needs.\n, • Expert knowledge of legal, business, news and public records research services, and of competitive intelligence sources and methods.\n, • Working knowledge of content licensing, including terms affecting use of licensed content with AI tools.\n, • Strong analytical skills, including use of usage analytics platforms (such as ResearchMonitor or Onelog) and data visualization tools.\n, • Ability to communicate research value, cost and usage clearly to practice group leaders and firm leadership.\n, • Change management and training skills, with experience presenting to lawyers.\n, • Excellent interpersonal, written and oral communication skills.\n\n \n \n This is a hybrid role and will require 3 days in office per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,00 - $250,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities. \n \n \n \n Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO

Senior Director - ITSM \n FTE \n Salary: $180-200k + Benefits & Bonus \n Hybrid – New York, NY \n \n Overview: \n We are looking for an experienced Senior Director to lead and transform enterprise-wide IT support and service management functions for a global organisation. This is a senior leadership position focused on delivering scalable, high-quality IT services, driving operational excellence and partnering with technology and business leadership across multiple regions. \n \n What will you be doing: \n\n • Lead the global IT service delivery strategy, including Help Desk, Level 1/2 support, infrastructure monitoring and IT service management\n, • Oversee Incident, Major Incident, Problem, Change and Configuration Management processes\n, • Drive ServiceNow or similar ITSM platform optimisation, automation, workflow development and reporting\n, • Lead global transformation initiatives focused on standardisation, scalability, process improvement and operational excellence\n, • Manage strategic technology vendors, Managed Service Providers, SLAs and performance\n, • Partner with senior business and technology stakeholders to improve user experience, service reliability and business continuity\n, • Ensure service delivery aligns with regulatory, risk and governance requirements within a highly regulated environment\n\n \n Experience: \n\n • 8+ years’ progressive experience in IT service delivery, infrastructure operations or a similar environment, with 2+ years in a senior leadership position\n, • Proven experience leading global IT support/service delivery organisations across multiple regions\n, • Strong enterprise ITSM experience with ServiceNow\n, • Strong vendor management, stakeholder engagement and transformation experience\n\n \n For more information about this position, get in contact today!

iWorld Professionals is seeking a Managing Director of Tax Advisory for our client, a leader in providing financial and accounting advisory services in New York City. \n \n Director of Tax Advisory Position Summary: \n Be a part of a fast-growing, purpose-driven financial and tax advisory organization that is scaling rapidly and expanding its leadership team. This is a unique opportunity for a senior tax professional to step into a high-impact Managing Director role with the ability to shape strategy, mentor future leaders, and work closely with entrepreneurial clients. \n This role is ideal for someone who enjoys both technical depth and strategic influence, thrives in a collaborative environment, and is motivated by growth, innovation, and building something meaningful. \n \n Managing Director of Tax Advisory Responsibilities: \n\n • Lead the delivery of high-quality, personalized tax advisory and compliance services\n, • Partner with senior leadership to shape the direction and growth of the Tax Advisory practice\n, • Serve as a trusted advisor to entrepreneurial businesses, executives, and high-net-worth individuals\n, • Oversee engagement performance including quality, profitability, and efficiency\n, • Collaborate with operations, finance, and leadership teams on staffing, forecasting, and resource planning\n, • Guide client onboarding, engagement economics, and service delivery models\n, • Mentor, develop, and grow high-performing tax professionals\n, • Ensure compliance with quality, risk, and regulatory standards\n, • Leverage technology and analytics to improve workflows, insights, and efficiency and continuous process improvement\n\n \n Managing Director of Tax Advisory Requirements: \n\n • 10+ years of progressive tax experience with proficiency in preparing and reviewing S Corp and trust tax returns. CPA required.\n, • Background advising high-net-worth individuals, closely held businesses, and multi-entity structures\n, • Experience working with entrepreneurs, emerging growth companies, or family offices preferred\n, • Prior client-facing leadership experience\n, • Strong knowledge of federal, state, and local tax\n, • Experience with individuals, partnerships, trusts, and S-corps\n, • Exposure to complex tax strategies such as entity structuring, deferred compensation, and transactions\n, • Proven ability to lead, mentor, and build high-performing teams with a solutions-oriented mindset\n, • Strong communicator who can translate complex tax topics clearly\n, • Entrepreneurial, collaborative, and growth-focused\n\n \n Excellent executive compensation package based on experience plus comprehensive executive benefits package and equity. Apply today to iWorld Professionals for immediate confidential consideration.

Full-Time and Part-Time Openings Available \n High-Acuity Urgent Care Setting \n Location: Downtown Brooklyn, New York City \n Reports To: Chief Medical Officer \n Schedule: May include weekdays, evenings, weekends, and holidays as needed \n \n Join a provider-led urgent care practice where teamwork, compassion, and quality patient care come first. Our owner is an active healthcare provider who understands the challenges of front-line clinical work and is committed to creating a supportive environment where employees can learn, grow, and make a meaningful difference in their community. This is an opportunity to work in a collaborative setting where your contributions are valued and your development is encouraged. \n \n POSITION OVERVIEW \n We are seeking an experienced and compassionate Nurse Practitioner to join our growing urgent care team. The ideal candidate is committed to providing high-quality, patient-centered care and is comfortable evaluating and treating a broad range of acute illnesses and injuries in a fast-paced clinical environment. \n This role is well-suited for a Nurse Practitioner with experience in urgent care, emergency medicine, family practice, or ambulatory care who enjoys collaborative teamwork, independent decision-making, and caring for patients across the lifespan. The successful candidate will be confident managing both adult and pediatric patients while contributing to an exceptional patient experience and efficient clinical operations. \n \n KEY RESPONSIBILITIES \n \n Patient Care \n\n • Evaluate, diagnose, and treat patients presenting with acute illnesses, injuries, and non-life-threatening medical conditions.\n, • Obtain medical histories, perform comprehensive physical examinations, and develop evidence-based treatment plans.\n, • Order, perform, and interpret diagnostic testing, including laboratory studies, EKGs, and X-rays in accordance with practice protocols.\n, • Prescribe medications and treatments within New York State scope of practice regulations.\n, • Provide patient education, discharge instructions, follow-up recommendations, and referrals as appropriate.\n, • Accurately document all patient encounters and clinical decisions within the EMR.\n\n Clinical Procedures \n\n • Perform common urgent care procedures, including wound repair, incision and drainage, foreign body removal, splinting, suture/staple removal, and other procedures within scope of practice.\n, • Assess patients requiring higher levels of care and facilitate appropriate transfers or referrals.\n, • Participate in occupational medicine, workers' compensation, and preventive health services as applicable.\n\n Team Collaboration & Quality Care \n\n • Collaborate with physicians, physician assistants, nurses, radiologic technologists, medical assistants, scribes, and administrative staff to ensure efficient patient flow and quality outcomes.\n, • Serve as a clinical resource and mentor for clinical support staff as appropriate.\n, • Participate in quality improvement, compliance, and patient safety initiatives.\n, • Support a positive, collaborative, and patient-focused culture across the organization.\n\n \n QUALIFICATIONS \n Required \n\n • Graduate of an accredited Nurse Practitioner program.\n, • Current, unrestricted New York State Nurse Practitioner license.\n, • National board certification as a Family Nurse Practitioner (FNP) or another applicable specialty.\n, • Current New York State registration and prescriptive authority.\n, • Current DEA registration (or ability to obtain upon hire).\n, • Current BLS certification.\n, • Current PALS certification or demonstrated pediatric clinical competency.\n, • Minimum two (2) years of experience in urgent care, emergency medicine, ambulatory care, family practice, or a comparable high-volume clinical setting.\n, • Experience treating pediatric and adult patient populations.\n, • Strong clinical assessment, diagnostic, and communication skills.\n, • Proficiency with EMR/EHR systems.\n\n Preferred \n\n • Urgent care or emergency medicine experience.\n, • ACLS certification.\n, • Experience performing common urgent care procedures independently.\n, • Occupational medicine and workers' compensation experience.\n, • Bilingual skills.\n\n \n PHYSICAL REQUIREMENTS \n\n • Ability to stand and walk for extended periods throughout the shift.\n, • Ability to perform clinical procedures requiring manual dexterity.\n, • Ability to lift, assist, and reposition patients when necessary.\n, • Ability to respond quickly to urgent and emergent patient situations.\n, • Ability to wear required PPE and work in a fast-paced healthcare environment.\n\n Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. \n \n COMPENSATION & BENEFITS \n\n • Pay Range: $92.00 -110.00 per hour (commensurate with experience, qualifications, certifications, and other job-related factors)\n, • Health, dental, and vision insurance\n, • Paid time off (PTO)\n, • Paid holidays\n, • Bonus Potential\n, • Continuing education opportunities\n, • Professional growth and advancement opportunities\n\n \n ADDITIONAL INFORMATION \n This job posting is intended to provide a general overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. Employees may be required to perform other duties as assigned, provided such duties are reasonably related to the position, operational needs of the organization, and consistent with applicable federal, New York State, and local laws. \n A complete job description outlining the essential functions, responsibilities, qualifications, physical requirements, and performance expectations of the position will be provided during the hiring process and upon offer of employment. Job duties and responsibilities may be modified from time to time based on business needs and in accordance with applicable law. \n Nothing contained in this posting or any subsequent job description is intended to create an employment contract or guarantee of employment. Employment, if offered, will be on an at-will basis, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. \n Equal Employment Opportunity \n We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, national origin, citizenship or immigration status, disability, genetic information, marital status, military status, veteran status, domestic violence victim status, caregiver status, or any other characteristic protected by applicable federal, New York State, or local law. \n

Join Pike Creek Physical Therapy Service as a Full-Time Orthopedic Physical Therapist, where you will play a crucial role in enhancing the mobility and overall well-being of our patients. Located in Carteret, New Jersey, this position offers a unique opportunity to work in a vibrant outpatient setting, providing patient-centered care to individuals with orthopedic conditions. With a competitive salary ranging from USD 100,000 to 120,000 annually, this role promises both professional fulfillment and financial reward. Pike Creek Physical Therapy Service is dedicated to delivering high-quality orthopedic rehabilitation in a collaborative and inclusive environment. We prioritize the health and safety of our team, patients, and the community, fostering a drug-free workplace and requiring vaccinations for all employees. Our commitment to diversity, equity, and inclusion ensures that every team member feels valued, contributing to a supportive culture that champions patient care and community engagement. The role is situated in our dynamic outpatient office in Carteret, New Jersey, where you will be part of a close-knit team focused on achieving excellence in patient outcomes. The facility is equipped with state-of-the-art technology and resources that enable effective treatments and interventions. Your work will involve direct patient interactions and collaboration with various healthcare professionals, enhancing the interdisciplinary approach to patient care. As an Orthopedic Physical Therapist, you will be responsible for: • Conducting thorough examinations and evaluations to assess the functional limitations and disabilities of patients., • Formulating personalized treatment plans tailored to individual patient needs and goals., • Consulting with healthcare providers to ensure continuity of care and appropriate management of each patient's rehabilitation journey., • Implementing treatment modalities, educating patients and their families, and maintaining high standards of customer service., • Documenting all treatment progress, evaluations, and discharge plans in accordance with professional standards and regulatory requirements., • Engaging in leadership opportunities such as community outreach, staff education, and continuous quality improvement initiatives., • Supervising assigned support staff and effectively managing departmental resources. You will primarily work with patients recovering from orthopedic injuries and surgeries, including fractures, joint replacements, and sports-related injuries. This role requires an understanding of diverse cultural backgrounds and the ability to provide compassionate care tailored to each individual's unique situation. Your interactions will focus on fostering trust and guiding patients through their rehabilitation process, empowering them to achieve their mobility goals. To qualify for this position, candidates must possess: • A Doctorate in Physical Therapy from an accredited institution., • A valid state license in Physical Therapy., • Basic Life Support (BLS) certification., • Strong written and verbal communication skills, along with proficiency in word processing and electronic documentation., • A commitment to patient-centered care and adherence to ethical practices in healthcare. While not mandatory, candidates with experience in orthopedic rehabilitation and familiarity with evidence-based treatment methodologies will be preferred. Experience in a leadership role or involvement in community health initiatives can also enhance your application. In addition to a competitive salary ranging from USD 100,000 to 120,000 annually, Pike Creek Physical Therapy offers a comprehensive benefits package including: • Generous paid time off, holiday leave, and flexible scheduling to support work-life balance., • Access to an on-demand pay program for immediate access to earned wages., • Exceptional health, dental, vision, and prescription drug plans for you and your family., • A robust retirement savings plan and disability insurance for financial security., • Special discounts on a variety of products and services., • Free on-site parking for all employees, enhancing your daily commute experience. Pike Creek Physical Therapy is committed to your professional development. We encourage our physical therapists to pursue continuing education and attend in-service training to stay current with industry best practices. Opportunities for advancement are available for those looking to take on leadership roles or specialize in specific areas of therapy. By joining Pike Creek Physical Therapy Service, you become part of a team that values each member's contributions and fosters a culture of collaboration and excellence. If you are passionate about enhancing patient care through orthopedic rehabilitation and seeking a workplace where diversity and inclusion are prioritized, we invite you to apply. If you are ready to make a meaningful impact in the lives of patients and advance your career in a dedicated and supportive environment, please submit your CV and cover letter today. We look forward to welcoming you to our team!

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $15.10 - $18.89 - $22.69 per hour Mobile Inspector - Level 2 Hourly Pay Range: $16.59 - $20.72 - $24.86 per hour Mobile Inspector - Senior Level Hourly Pay Range: $18.17 - $22.74 - $27.31 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 16.59 - 24.86 per hour Compensation: Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

The Director of Revenue Cycle Management owns the full revenue cycle for a fast-growing personal emergency response system (PERS) business. Our billing is high-volume and recurring for a monthly service for a large, active member base billed to Medicaid, Managed Care Organizations (MCOs), and other payors. \n This leader sets the strategy and runs the daily operation for claims submission, denial and rejection resolution, cash posting, A/R and reporting. Success requires deep payor and Medicaid/MCO knowledge, strong command of HME/DME software, RCM workflows, and the ability to build a team and a set of controls that keep recurring claims clean at scale. \n \n Responsibilities \n \n Strategy & Leadership \n\n • Develop and execute the revenue cycle strategy for PERS recurring billing, aligned with corporate financial goals and growth plans.\n, • Lead, coach and hold accountable the RCM Team Leads and staff across billing, A/R, denials, cash posting and payor portal administration.\n, • Set clear production standards, quality targets and daily operating rhythms for a high-volume team.\n\n \n Recurring Claims and Operations \n\n • Own accurate, timely, on-schedule submission of recurring monthly claims (electronic, paper and portal-based), including rental and service cycle management in Brightree and Office Ally.\n, • Serve as the business owner of Brightree billing configuration: payor setup, billing rules, claim scrubbing edits, recurring-billing runs, ERA/835 auto-posting, reports and user roles. Partner with IT and Brightree on upgrades, enhancements and issue escalation.\n, • Manage clearinghouse relationships and claim-status tools, and drive automation to reduce manual touches per claim.\n\n \n Authorizations and eligibility \n\n • Oversee the authorization and reauthorization process so that recurring services stay covered without gaps, working with intake, operations and payor partners.\n, • Ensure eligibility verification and member-status changes are caught before they turn into denials or write-offs.\n\n \n Denials, rejections and A/R \n\n • Lead denial and rejection resolution: set strategy, ensure daily follow-up, and drive root-cause remediation back to the source (intake, documentation, authorization, billing setup).\n, • Monitor A/R aging, timely filing exposure, appeals and write-offs; run initiatives to reduce aging and improve cash flow.\n, • Track denial trends by payor, plan and denial code, and bring findings and fixes to payors and internal teams.\n\n \n Cash, reconciliation and reporting \n\n • Partner with the Controller and accounting team to reconcile payments and ensure accurate posting of all insurance, partner-pay, ERA/EOB, EFT and non-automated payments.\n, • Review and approve refund and overpayment requests, and ensure posting, deposits and remittances are complete, accurate and on time.\n, • Build and present the KPI package to leadership: clean claim rate, first-pass acceptance, days in A/R, collection rate, denial rate and cash forecast variance.\n\n \n Payors, compliance and process \n\n • Manage payor portal administration, including user access, credentials and compliance, and maintain payor relationships with Medicaid agencies, MCOs and Medicare Advantage plans.\n, • Ensure compliance with payor contracts, state Medicaid rules, HIPAA and applicable DME billing requirements; support audits and payor reviews.\n, • Drive continuous process improvement across billing, collections, denial management, reporting and automation.\n\n \n Qualifications \n \n\n • 7+ years of revenue cycle experience, including 3+ years leading a billing or collections team in a high-volume environment.\n, • Hands-on experience with Brightree (or a comparable DME/HME billing and rental system) and recurring or rental billing cycles.\n, • Deep knowledge of Medicaid reimbursement, state regulatory requirements, and MCO/SNP contract and billing rules.\n, • Working knowledge of ICD-10 and HCPCS coding and CMS-1500 professional claim submission.\n, • Demonstrated success reducing denials and rejections, shortening A/R days and improving clean claim rates.\n, • Experience with authorization and reauthorization workflows, ERA/835 posting and EFT reconciliation.\n, • Strong team management skills, including performance management, training and workflow oversight.\n, • Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, SUMIF, macros) and comfort with BI and reporting tools.\n, • Experience applying automation and AI tools to revenue cycle work (for example claim-status automation, AI-assisted denial analysis, coding or documentation review, and workflow bots), with sound judgment on accuracy, human review and PHI/HIPAA safeguards.\n, • Ability to evaluate AI and automation opportunities, build the business case, pilot them with the team and measure results.\n, • Excellent analytical and problem-solving skills, with clear written and verbal communication.\n\n \n How Success is Measured \n\n • Clean claim rate and first-pass acceptance rate on recurring billing runs\n, • Days in A/R and percentage of A/R over 90 days\n, • Denial rate by payor, and time to resolve denials\n, • Net collection rate and cash versus forecast\n\n \n Compensation \n The anticipated base salary range for this position is $125,000-175,000, depending on experience, skills, and other job-related factors. This position is bonus eligible. \n \n We are committed to a diverse and inclusive workforce, one that reflects the varied communities we serve. The services we offer and the products we build greatly benefit from a range of perspectives, which can only come from diversity of all types at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and is also the smart thing for our business. We strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply. \n We are an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. \n

Release Train Engineer (RTE) / Agile Coach\n \n Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech \n \n Position Overview \n \n We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. \n \n The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. \n \nKey Responsibilities\n \n\n \n • Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders.\n \n • Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners.\n \n • Elicit, analyze, and document business, regulatory, and technology requirements.\n \n • Translate requirements into clear user stories, functional specifications, and acceptance criteria.\n \n • Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution.\n \n • Ensure compliance with change management, risk, governance, and enterprise technology control requirements.\n \n • Execute program and project governance processes, including required forums, documentation, and artifacts.\n \n • Serve as Scrum Master for Agile delivery teams supporting the Mercury platform.\n \n • Facilitate Agile ceremonies and promote adherence to established Agile practices.\n \n • Manage work intake, prioritization, and execution using JIRA workflows and related tools.\n \n • Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies.\n \n • Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings.\n \n • Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready.\n \n • Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources.\n \n\n \nRequired Qualifications\n \n\n \n • Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment.\n \n • In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies.\n \n • Experience facilitating Program Increment Planning and Agile Release Train ceremonies.\n \n • Proven ability to manage cross-functional dependencies across multiple teams.\n \n • Strong stakeholder management and executive communication skills.\n \n • Experience identifying, tracking, escalating, and resolving program-level risks and impediments.\n \n • Ability to analyze delivery metrics and use data to drive continuous improvement.\n \n • Strong facilitation, conflict resolution, and problem-solving skills.\n \n • Experience leading organizational change or Agile transformation initiatives.\n \n • Ability to coordinate complex business and technology programs from planning through delivery.\n \n • Knowledge of project governance, risk management, and regulatory delivery environments.\n \n • Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools.\n \n\n \nPreferred Qualifications\n \n\n \n • SAFe Release Train Engineer certification.\n \n • SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification.\n \n • Experience working within banking, financial services, or another highly regulated environment.\n \n • Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles.\n \n • Experience supporting multiple Agile Release Trains or large-scale portfolio delivery.\n \n • Familiarity with Lean Portfolio Management.\n \n • Experience creating executive reports, portfolio dashboards, and performance metrics.\n \n • Strong background in change management and organizational transformation.\n \n • Knowledge of risk, compliance, audit, and regulatory program delivery.\n \n • Experience coaching Scrum Masters, Product Owners, and Agile delivery teams.\n \n • Ability to influence stakeholders and establish alignment without direct authority.\n \n\n \nThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)\n \n \n \n \n

What to know \n \n Execute game-changing advertising strategies that tie engagement to the bottom line. As a Media Strategist, you'll manage the execution of digital advertising campaigns across clients ranging from leading nonprofits to political and advocacy groups to major brands (and everything in between). \n \n This may be the right role for you if you’re someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation, to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch new creative are no big deal for you. You’re used to spending most of your day speaking in acronyms — terms like DSP, CPA, IVT, ROAS, and AVOC are major parts of your vocabulary — and you know how to explain them to clients and teammates. \n \n You will use your depth of paid media experience to inform your work but also tap into your digital curiosity and passion for innovation to bring new ideas and thinking to the team. \n \n The company \n \n Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From Google and UNICEF to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency and has 150+ employees in the US and London. \n \n A day in the life \n \n\n • Build, manage, and optimize media campaigns across multiple platforms, primarily using Facebook Business Manager, Google and Bing Ads, Google Campaign Manager 360, and the Verizon Media DSP. (Other digital channel expertise is a plus.)\n, • Translate clients’ strategic visions into media objectives and KPIs to accomplish a wide range of client objectives including direct response (lead gen and fundraising), awareness, persuasion, and advocacy.\n, • Analyze ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimization.\n, • Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management.\n, • Participate in (and sometimes lead) client-facing interactions — you’ll be the subject-matter expert for the platforms you manager\n, • Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs.\n, • Keep up to date with the latest digital media trends by building and stewarding relationships with media partners, and engaging in media R&D projects.\n\n \n The team \n \n As part of the Paid Media team, you’ll work closely with a cross-disciplinary group of Blue State employees who are passionate, geeky, and care about their clients and causes. Blue State fosters an environment where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You’ll have the opportunity to work with some of the most inspiring charities, ambitious brands, and passionate advocacy and social change campaigns. \n \n What we offer \n \n\n • Unlimited time-off (inclusive of sick, personal, and vacation days)\n, • $1,250 annually in professional development funds\n, • Competitive health, dental, and vision insurance\n, • Inclusive family planning coverage, including fertility, surrogacy, and adoption benefits\n, • Flexible and health savings accounts\n, • 401K & employer match\n, • Generous paid holiday schedule\n, • 12-week fully-paid parental leave for all parents-to-be\n, • Short-term and long-term disability insurance\n, • Pre-tax commuter benefits\n, • Remote work flexibility\n\n \n We approach in-office working with a hybrid model. On-site presence is welcome for US staff who are within commuting distance of the NY or DC office. Managers retain discretion to require in-person attendance for folks on their discipline or client teams as necessary, including for those whose roles require them to be in person. \n \n The salary range for this position is $73,250-$85,000; compensation will be commensurate with experience. \n \n Some things we're looking for \n \n\n • 2-4 years experience in a hands-on paid media buying role using a mix of digital channels (Social, Search, Display, Video, Native, OOH, etc) - with preference to experience in executing, managing, and reporting on media campaigns with a mix of objectives/goals.\n, • Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals.\n, • High proficiency with digital advertising platforms — you ultimately want to become a master of paid social, paid search, and/or programmatic trading — as well as Google Analytics and other measurement platforms\n, • Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting.\n, • Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Teamwork and scrappiness required.\n, • A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress.\n, • A testing evangelist - no result is ever a problem as long as we can learn and improve in future.\n, • Humble in victory, constructive in defeat. We champion and expect empathy, communication, collaboration, and respect.\n\n \n At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you. \n \n Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at recruiting@bluestate.co with the subject line: Accommodation Request to get started. \n \n This position is part of the CWA collective bargaining unit; ie, the Blue State Union.

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $16.63 - $20.77 - $24.90 per hour Mobile Inspector - Level 2 Hourly Pay Range: $18.22 - $22.79 - $27.36 per hour Mobile Inspector - Senior Level Hourly Pay Range: $20.00 - $25.00 - $30.00 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 15.10 - 22.69 per hour Compensation: Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $18.17 - $22.69 - $27.21 per hour Mobile Inspector - Level 2 Hourly Pay Range: $19.90 - $24.86 - $29.81 per hour Mobile Inspector - Senior Level Hourly Pay Range: $21.83 - $27.31 - $32.79 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 19.90 - 29.81 per hour Compensation: Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $18.17 - $22.69 - $27.21 per hour Mobile Inspector - Level 2 Hourly Pay Range: $19.90 - $24.86 - $29.81 per hour Mobile Inspector - Senior Level Hourly Pay Range: $21.83 - $27.31 - $32.79 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 19.90 - 29.81 per hour Compensation: Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $18.17 - $22.69 - $27.21 per hour Mobile Inspector - Level 2 Hourly Pay Range: $19.90 - $24.86 - $29.81 per hour Mobile Inspector - Senior Level Hourly Pay Range: $21.83 - $27.31 - $32.79 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 19.90 - 29.81 per hour Compensation: Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $18.17 - $22.69 - $27.21 per hour Mobile Inspector - Level 2 Hourly Pay Range: $19.90 - $24.86 - $29.81 per hour Mobile Inspector - Senior Level Hourly Pay Range: $21.83 - $27.31 - $32.79 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 19.90 - 29.81 per hour Compensation: Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $18.17 - $22.69 - $27.21 per hour Mobile Inspector - Level 2 Hourly Pay Range: $19.90 - $24.86 - $29.81 per hour Mobile Inspector - Senior Level Hourly Pay Range: $21.83 - $27.31 - $32.79 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 19.90 - 29.81 per hour Compensation: Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $18.17 - $22.69 - $27.21 per hour Mobile Inspector - Level 2 Hourly Pay Range: $19.90 - $24.86 - $29.81 per hour Mobile Inspector - Senior Level Hourly Pay Range: $21.83 - $27.31 - $32.79 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 19.90 - 29.81 per hour Compensation: Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Manheim Mobile Vehicle Condition Inspector Candidates may be hired at one of the following levels depending on experience, qualifications, and business need: Mobile Inspector - Level 1 Hourly Pay Range: $15.10 - $18.89 - $22.69 per hour Mobile Inspector - Level 2 Hourly Pay Range: $16.59 - $20.72 - $24.86 per hour Mobile Inspector - Senior Level Hourly Pay Range: $18.17 - $22.74 - $27.31 per hour Additional Compensation: • Monthly performance incentive based on inspection volume. Inspectors who achieve target production levels can earn approximately $750 per month, while top performers can earn $1,000+ per month., • Guaranteed incentive during the first three full months, • Month of Hire: Prorated guarantee up to $750, • First Full Month: Guaranteed $750, • Second Full Month: Guaranteed $500, • Third Full Month: Guaranteed $500, • Reimbursement provided for business use of a personal vehicle We are currently accepting applicants at all levels. Please see the minimum requirements for each level of the role below. Job Description (Applies to All Levels) The Mobile Inspector functions as a key member of the Manheim Mobile Inspections team, responsible for conducting on-site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high-quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim's mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem-solving skills. Primary Responsibilities & Essential Functions Vehicle Inspection & Documentation Conduct thorough vehicle inspections in accordance with Manheim inspection standards. Locate, start, move, inspect, and return vehicles safely on dealer client lots. Verify vehicle identification, VINs, mileage, sub-series, and options; ensure accurate system entry. Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components. Inspect and document interior condition, including seating, dashboard, and installed options. Perform basic mechanical checks across powertrain, drivetrain, and electrical components. Identify and document damage, missing components, or inoperable features. Client Engagement & Territory Management Build trust with dealer clients through consistent quality, professionalism, and responsiveness. Educate clients on the value of Manheim Marketplace and mobile inspection services. Proactively engage with dealers to increase inspection volume and maintain active participation. Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity. Adapt to changes in daily appointments and schedules to ensure effective dealer coverage. Reporting, Tools & Collaboration Prepare and submit daily activity and production reports. Utilize Salesforce.com for reporting, lead management, and customer performance tracking. Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to process enhancement. Safety, Compliance & Standards Maintain production expectations as established by leadership. Demonstrate a visible commitment to safety by following all safety and health procedures. Participate actively in Safety Excellence initiatives. Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. Perform other duties as assigned. Role-Specific Requirements Mobile Inspector - Level 1 Summary Entry-level role responsible for conducting vehicle inspections under established processes while learning Manheim inspection standards, tools, and client engagement practices. Minimum Qualifications High School Diploma or GED required Minimal automotive knowledge preferred (body and mechanical) 0-1 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Conduct basic vehicle inspections with accuracy and attention to detail Safely move and handle vehicles on dealer lots Accurately document vehicle condition and data in inspection systems Develop working knowledge of inspection standards and client expectations Mobile Inspector - Level 2 Summary Intermediate role responsible for independently managing assigned inspection activity, delivering high-quality inspections, and supporting growth within the assigned territory. Minimum Qualifications High School Diploma or GED plus 3+ years of experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field. 1-2 years of automotive-related experience preferred Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Independently conduct detailed and complex vehicle inspections Manage daily inspection schedules efficiently across dealer locations Build strong working relationships with dealer clients Utilize data and insights to expand inspection volume and efficiency Support continuous improvement initiatives and team collaboration Mobile Inspector - Senior Level Summary Senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory. Minimum Qualifications High School Diploma/GED plus 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years' experience; or 7 years' experience in related field. Previous vehicle inspection experience required Strong automotive knowledge (body and mechanical) required 2-3 years of automotive-related experience strongly preferred 1 year of service with Manheim Inspections recommended Valid driver's license with a safe driving record required Ability to meet physical and mental demands of the role within required timeframes Key Responsibilities Perform advanced and high-complexity vehicle inspections Serve as a subject matter resource for inspection standards and best practices Support onboarding and development of less experienced Mobile Inspectors Maintain strong dealer relationships and inspection quality standards Model safety, professionalism, and operational excellence USD 16.59 - 24.86 per hour Compensation: Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Reputable, well established and growing Law Firm with tons of opportunity! We are currently seeking multiple Appeals Specialist or Coordinators. Direct Hire & Fully Remote!! This Jobot Job is hosted by: Ba Tran Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $65,000 - $75,000 per year A bit about us: We are growing exponentially and have been recognized as one of the top companies to work for within our industry! An accomplishment that we are very proud of and can attribute this to our exemplary employees and leadership team. With growth, comes opportunity to continue to really strengthen our infrastructure. We are hiring for several Legal Appeals Specialist and/or Coordinators across the nation. Feel free to apply and speak to us about what opportunities you could be a great match for! Why join us? Competitive Compensation and Benefits Package (M/D/V + 401K + Life Insurance) Bonus eligible position Stable career opportunity Join a well established team who is invested in your growth and success Substantial growth in their business Nationwide Rewarding work and responsibilities Fully Remote, open to PST, CST, and EST Work Hours Job Details We are seeking a detail-driven and experienced Legal Appeals Coordinator / Specialist to join our dynamic Legal Finance team. This critical role combines expertise in legal billing appeals, e-billing compliance, and rate administration. The ideal candidate will be responsible for managing the appeals process for billing rejections or reductions, ensuring accurate implementation of billing rates, and supporting the e-billing function across multiple client platforms. This is a unique opportunity to collaborate with legal professionals, billing teams, and clients, while playing a pivotal role in optimizing revenue recovery and maintaining billing compliance. Key Responsibilities Appeals Management Review and analyze rejected, reduced, or disputed invoice line items submitted through client e-billing platforms. Draft and submit appeal justifications, corrections, or supporting documentation in alignment with client-specific billing guidelines. Track the status of all appeals and follow up to ensure timely resolution and recovery. Collaborate with attorneys and billing teams to understand service context and strengthen appeal arguments. Rate & Compliance Oversight Maintain and update client-specific billing rates, discounts, and fee structures within billing systems. Work closely with client relationship managers and billing attorneys to review rate proposals, changes, and approvals. Ensure rates and timekeeper information are accurately reflected in e-billing platforms and internal systems. Monitor compliance with negotiated billing arrangements and client guidelines. E-Billing Support Serve as a key point of contact for e-billing submissions, ensuring invoices are submitted accurately and on time through platforms like Legal Tracker, CounselLink, Serengeti, and BillBlast. Troubleshoot submission errors, perform audits, and validate successful invoice transmission and acceptance. Assist in onboarding new clients or timekeepers into e-billing systems, including rate setup and mapping. Generate regular reports on invoice status, appeal outcomes, and performance metrics. Qualifications Bachelor's degree in Accounting, Finance, Legal Studies, or a related field preferred. Minimum of 3–5 years of experience in legal billing, appeals coordination, or e-billing administration. Strong knowledge of legal billing practices, rate structures, and client guidelines. Hands-on experience with major e-billing platforms (e.g., Legal Tracker, CounselLink, BillBlast, Aderant, Elite). Excellent attention to detail, organization, and time management. Strong written and verbal communication skills, with a customer service mindset. Ability to analyze data, identify trends, and present solutions proactively. Self-motivated with a collaborative attitude and a commitment to continuous improvement. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. 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Job DescriptionThe Manager, Utilization Management (UM) is responsible for providing strategic leadership and operational oversight for both inpatient and outpatient utilization management clinical teams, including prior authorization, concurrent review, and care coordination functions. This role is accountable for driving clinical quality outcomes, reducing medical loss ratio (MLR), decreasing avoidable admissions and readmissions, and aligning utilization management activities with organizational quality metrics and regulatory requirements. The Manager ensures appropriate utilization of healthcare services across the continuum of care, with a strong focus on proactive discharge planning, high risk population management, and interdisciplinary collaboration. This position partners closely with Case Management, High Risk Care Management, Pharmacy, Medical Directors, and Clinical Operations to develop clinical solutions that optimize patient outcomes while maintaining cost effective care delivery. This role also participates in a rotational management on call program, providing leadership support during after hours and weekend periods as needed. Essential Position Functions/Responsibilities: • Provide strategic and operational leadership for inpatient and outpatient utilization management teams, • Oversee Prior Authorization, Concurrent Review, and Inpatient Utilization functions, • Manage clinical staff across UM teams, • Establish departmental goals aligned with organizational strategic objectives, • Promote a culture of accountability, collaboration, and continuous improvement, • Ensure staff adherence to policies, procedures, and regulatory requirements, • Conduct performance evaluations, coaching, and professional development planning, • Maintain appropriate staffing models to support operational efficiency and service levels, • Monitor and analyze utilization data to identify trends, opportunities, and performance gaps, • Drive initiatives to reduce admissions, readmissions, and unnecessary utilization, • Implement strategies to reduce medical loss ratio (MLR) while maintaining quality outcomes, • Ensure alignment with clinical quality metrics and population health initiatives, • Oversee appropriate application of clinical criteria including MCG and payer guidelines, • Audit utilization decisions for clinical appropriateness and compliance, • Evaluate and improve workflows to enhance operational efficiency, • Monitor turnaround time, productivity, and key performance indicators, • Lead development and monitoring of utilization management programs, • Partner with Director of Pharmacy to develop clinical solutions and optimize medication utilization, • Collaborate with High Risk Care Management team to address complex populations, • Work closely with Medical Directors to support clinical decision making, • Coordinate and develop with Case Management leadership and Social Work Team alignment of organizational and departmental goals that full align with the SVP of Clinical Services, • Collaborate with Quality, Pharmacy, and Appeals teams, • Participate in Utilization Management Committee, • Ensure compliance with CMS, NCQA, State, Federal, and Department of Labor requirements, • Maintain regulatory readiness and audit preparedness, • Lead internal audits and quality improvement initiatives, • Develop and maintain policies, procedures, and standard operating procedures, • Participate in external and internal audits as subject matter expert, • Develop and monitor departmental KPIs, • Prepare weekly and monthly utilization reports, • Analyze utilization trends and financial impact, • Provide leadership reporting and recommendations, • Monitor turnaround times and productivity metrics, • Provide day to day operational oversight for inpatient and outpatient teams, • Monitor staffing productivity and workflow efficiency, • Implement process improvements and operational initiatives, • Support implementation of new programs and technologies, • Participate in strategic planning initiatives, • Participate in rotational management on call schedule, • Provide leadership coverage during evenings, weekends, and holidays, • Support escalation management and operational decision making Qualification Requirements: Skills, Knowledge, Abilities • Strong knowledge of Utilization Management principles, • Knowledge of MCG, CMS, NCQA, and regulatory requirements, • Understanding of Medicare, Medicaid, and Commercial payer guidelines, • Experience with care coordination and transitions of care, • Strong analytical and problem solving skills, • Excellent communication and leadership skills, • Ability to manage multiple priorities in a fast paced environment, • Strong organizational and time management skills, • Ability to lead change and drive performance improvement, • Experience with quality improvement initiatives, • Ability to build collaborative relationships across departments Training/Education: • Bachelor of Science in Nursing (BSN) required, • Master's degree in Nursing, Healthcare Administration, or related field preferred, • Active, unrestricted Registered Nurse (RN) license required Experience: • Minimum five (5) years of clinical experience required, • Minimum three (3) years of leadership or supervisory experience required, • Utilization Management experience in Managed Care required, • Inpatient Utilization Management experience preferred, • Prior Authorization experience preferred, • Experience managing interdisciplinary teams preferred

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. 9:00AM - 5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. POSITION OVERVIEW The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. 9:00AM - 5:00PM • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities., • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

\n Job Title: Quality & Patient Safety Specialist \n Location: New York, NY 10065 (Onsite) \n Duration: 13 Weeks \n Start Date: December 14, 2026 \n Schedule: Monday–Friday, 9:00 AM–5:00 PM \n Hours: 40 hours/week \n \n Job Summary \n We are seeking an experienced Quality & Patient Safety Specialist to support healthcare quality improvement initiatives, patient safety programs, regulatory compliance, and clinical performance improvement. \n The ideal candidate will work closely with clinical department leaders, physicians, nursing leadership, pharmacy, and hospital administration to monitor quality performance, investigate adverse events, identify improvement opportunities, and implement best practices to enhance patient safety and clinical outcomes. \n Key Responsibilities \n\n • Partner with clinical department leaders to ensure compliance with healthcare quality standards and patient safety best practices.\n, • Develop and support departmental and organization-wide quality improvement goals.\n, • Monitor and track Key Performance Indicators (KPIs) related to clinical quality and patient safety.\n, • Conduct daily adverse event reviews to determine the need for escalation, investigation, and external reporting.\n, • Facilitate Root Cause Analysis (RCA), including event investigations, literature reviews, presentations, and regulatory documentation.\n, • Collaborate with clinical leadership to develop and implement corrective action plans.\n, • Support quality committees and participate in patient safety meetings.\n, • Work with data analytics teams to validate quality reports, benchmarking data, and clinical performance metrics.\n, • Analyze quality data to identify performance gaps and recommend improvement strategies.\n, • Lead quality improvement projects using Lean, PDCA, FMEA, and other process improvement methodologies.\n, • Establish project objectives, timelines, deliverables, and success metrics.\n, • Support regulatory readiness, external surveys, and validation tracers.\n, • Educate hospital staff on National Patient Safety Goals and applicable clinical standards.\n\n Required Qualifications \n\n • Experience in hospital quality management, patient safety, or clinical quality improvement.\n, • Strong knowledge of Root Cause Analysis (RCA) and adverse event investigations.\n, • Experience with healthcare quality metrics, KPI monitoring, and data analysis.\n, • Knowledge of regulatory requirements and healthcare accreditation standards.\n, • Experience with continuous quality improvement methodologies such as Lean, PDCA, and FMEA.\n, • Strong communication, analytical, project management, and stakeholder management skills.\n, • Bachelor's degree in Healthcare Administration, Nursing, Health Information Management, or a related field preferred.\n\n Preferred Qualifications \n\n • Experience working in an acute care hospital environment.\n, • Knowledge of Joint Commission standards and National Patient Safety Goals.\n, • Experience with regulatory reporting and quality benchmarking.\n, • CPHQ, CPPS, or Lean Six Sigma certification preferred.\n, • Experience presenting quality improvement findings to senior hospital leadership.\n\n Ideal Candidate Job Titles \n\n • Quality & Patient Safety Specialist\n, • Patient Safety Specialist\n, • Clinical Quality Specialist\n, • Quality Improvement Specialist\n, • Quality Management Coordinator\n, • Patient Safety Officer\n, • Clinical Quality Analyst\n, • Quality Assurance Specialist\n\n To Apply: Interested candidates can share their updated resume and contact details for consideration. \n Pride Global and its affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. \n Equal Employment Opportunity \n Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. \n Fair Chance Employment \n Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. \n Accommodations \n We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. \n Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation \n

Please send current resumes directly to rekhuram.chhetri@yoh.com\n \nRekhu Chhetri, Sr. Recruiter - YOH-Day & Zimmerman Inc. \n \nLinkedIn profile: https://www.linkedin.com/in/rekhu-chhetri-126ab97/\n \n Senior Investment Systems Analyst - Hybrid - 3 days onsite in Jersey City NJ \n\n • MUST HAVE experience analyzing, documenting, and supporting integrations between applications, systems, and platforms, with a focus on data movement, orchestration, and workflow execution.\n, • Financial Services - preferably within financial services, private banking, or investment management.\n, • Data Centric/Data analysis\n, • Be able to look at data from one source and be able to do data mapping and analysis, compare data\n, • Experience w/ SQL\n, • Able to read PLSQL coding\n, • Excel Experience\n, • Analysis of data from context\n, • Migrating and integrating data, being able to find out how data goes in and out\n, • Experience with accounting data (lots, positions, transactions, etc.)\n, • Financial Services - preferably within financial services, private banking, or investment management \n Senior Systems Technical Analyst (Integration Focus) # 71848:\n \n We are seeking a Senior Systems Technical Analyst with a strong focus on application, system, and platform integrations to join our Capital Partners Technology team. This role serves as a key liaison between business stakeholders and technical teams, translating business needs into well-defined technical and integration requirements that support scalable, reliable solutions.\n \n \n The ideal candidate brings deep experience analyzing system-to-system data flows, documenting integration patterns, and supporting complex workflows across multiple platforms. The role has a primary emphasis within the Business Process Management (BPM) space and requires close collaboration with developers, architects, project managers, and business partners across the full systems development lifecycle. Experience with SEI platforms, including SEI SWP Accounting, is beneficial but not required.\n \n \n Key Responsibilities:\n \n \n\n • Analyze, document, and support integrations between applications, systems, and platforms, with a focus on data movement, orchestration, and workflow execution.\n, • Define and document functional and technical requirements, including integration specifications, data mappings, and interface designs.\n, • \n Document and support multiple integration patterns, including: \n \n • API-based integrations\n, • Batch and data loader file integrations\n, • Direct ODBC and database-driven integrations\n, • Point-to-point and middleware-based interfaces\n \n, • Serve as an analyst within the BPM ecosystem, supporting workflow design, process modeling, and system interaction across upstream and downstream dependencies.\n, • Develop a working understanding of orchestration tools (e.g., Airflow), including scheduling, dependencies, monitoring, and error handling.\n, • Collaborate with business stakeholders to clarify requirements and translate them into actionable technical designs for development teams.\n, • Partner with developers and QA teams to support integration testing, validate data flows, and confirm expected outcomes across environments.\n, • Support troubleshooting and root-cause analysis of integration and data issues in lower and production environments.\n, • Maintain clear, accurate documentation including methodology documents, workflows, and issue logs.\n, • Contribute to continuous improvement of analysis and delivery practices. \nQualifications:\n \n \n\n • 7+ years of experience as a Systems Analyst, Technical Analyst, or similar role, preferably within financial services, private banking, or investment management.\n, • Strong experience analyzing and documenting system integrations and end-to-end data flows.\n, • Demonstrated ability to translate business requirements into technical specifications and integration designs.\n, • Hands-on experience or strong familiarity with APIs, file-based integrations, relational databases, and SQL.\n, • Experience working in iterative or Agile development environments and supporting integration and SIT/UAT testing.\n, • Strong communication skills with the ability to effectively engage both technical and non-technical audiences.\n, • Proficiency with standard documentation and productivity tools (e.g., Microsoft Office, Confluence, Jira, qTest).\n, • Ability to learn new platforms, tools, and technologies quickly and apply them effectively. \n Preferred (Not Required)\n \n \n\n • Experience with SEI platforms, including SEI SWP Accounting.\n, • Exposure to BPM tools and workflow-driven systems.\n, • Familiarity with Airflow or similar orchestration and scheduling tools. \nEstimated Min Rate: $65.00\n \n Estimated Max Rate: $75.00\n \n What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:\n \n \n\n • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)\n, • Health Savings Account (HSA) (for employees working 20+ hours per week)\n, • Life & Disability Insurance (for employees working 20+ hours per week)\n, • MetLife Voluntary Benefits\n, • Employee Assistance Program (EAP)\n, • 401K Retirement Savings Plan\n, • Direct Deposit & weekly epayroll\n, • Referral Bonus Programs\n, • Certification and training opportunities \nNote: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.\n \n \nYoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n \n \nVisit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.\n \n \nFor California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.\n \n \nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n \n \nBy applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

B. Braun Medical, Inc.\n \n \n Company: B. BRAUN MEDICAL (US) INC\n Job Posting Location: Brooklyn, New York, United States, Hartford, Connecticut, United States, Long Island, New York, United States, Manhattan, New York, United States\n Functional Area: Sales\n Working Model: Remote\n Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday\n Shift: 5X8\n Relocation Available: No\n Requisition ID: 14720\n \n \n B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. \n Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com \n \n \n Position Summary: The ideal candidate will be based in or near Manhattan, Brooklyn, Long Island, NY, or Hartford, CT. \n \n\n The Clinical Success Director serves as a strategic clinical leader and partner to the Director of Health Care Systems, driving customer value through strong executive relationships, clinical expertise, and data-driven strategy. This role ensures long-term customer success by aligning clinical initiatives with business objectives and advancing innovative solutions across health systems.\n\n \n Responsibilities: Essential Duties \n\n • Strategically partners with the Director of Health Care Systems to build strong customer clinical relationships, demonstrate and create value with customer executive stakeholders and ensures long term success.\n, • Participates with internal multidisciplinary teams to improve the operational effectiveness of our Clinical Services Team.\n, • Leads and participates in the creation of new clinical value materials to help improve the performance of our team and customer satisfaction.\n, • Develops and fosters positive working relationships with key customers in an effort to support networking, presentations, publications and sharing of B. Braun success stories.\n, • Continuously innovates on customer support based on internal and external feedback.\n, • Develops clinical strategic plans, analyzes data and trends to set, modify and execute on strategies\n, • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors.\n, • Remains current with market trend information and competitive landscape.\n, • Leads annual strategic corporate account clinical reviews to discuss, SWOT and business plan 1 year and 3 years out.\n, • Demonstrates fiscal responsibility with allocated budgets and resources.\n, • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors. .\n, • Maintain key relationships with internal B. Braun departments (i.e., Sales, Marketing, Technical Services, Customer Service, etc.)\n\n The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. \n \n Limit of Authorization/Authority: \n Please refer to the Corporate Guidelines or BBMUS Guidelines or job specific authorities where applicable. This list is however not exhaustive and may be amended by the Management from time to time. \n \n Expertise: Qualifications -Education/Experience/Training/Etc \n \n Required: \n\n • \n \n Bachelor’s degree.\n \n, • \n \n Active Registered Nurse (RN) license.\n \n, • \n \n 12+ years of clinical or healthcare industry experience.\n \n, • 6+ years of people management experience.\n, • \n \n Advanced knowledge of clinical practices and healthcare systems.\n \n, • Proven ability to present at an executive level, including publications, podium presentations, or similar.\n, • \n \n Proven ability to influence decision-making and solve complex problems.\n \n, • \n \n Strong analytical, communication, and relationship-building skills.\n \n, • \n \n Willingness to travel frequently.\n \n, • \n \n Valid driver’s license and passport.\n \n, • \n \n Flexibility to work non-standard hours as business needs require.\n \n\n Preferred: \n\n • Master's degree preferred.\n, • Relevant clinical or industry certifications.\n\n \n Additional Information: \n\n • Works independently with general direction and uses sound judgment to achieve goals.\n, • May mentor or provide guidance to peers and support team development.\n, • Regular collaboration with internal teams and external customers, vendors, and professional organizations is expected.\n, • Additional duties may be assigned as needed.\n, • Responsible for maintaining a safe and compliant work environment.\n, • Regular and predictable attendance\n\n \n Physical Demands: \n While performing the duties of this job, the employee is expected to: \n\n • Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.\n\n Lifting, Carrying, Pushing, Pulling and Reaching: \n\n • Occasionally:Reaching upward and downward, Push/pull, Stand\n, • Frequently:Sit\n, • Constantly:N/A\n\n Activities: \n\n • Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking\n, • Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick\n, • Constantly:N/A\n\n Environmental Conditions: \n\n • Occasionally:N/A\n, • Frequently:N/A\n, • Constantly:N/A\n\n Work Environment: \n \n The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n • Noise Intensity:Moderate\n, • Occasionally:Other\n, • Frequently:N/A\n, • Constantly:Office environment\n\n \n Salary Range: $170,000-$185,000 \n \n \n The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. \n It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. \n B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. \n Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. \n We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here. \n \n \nAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.\n \n \n Compensation details: 170000-185000 Yearly Salary \n \n \n \n \n PI4e19809351c6-25405-42004589

About Us \n Mile Marker is a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. Mile Marker is an agency where content fuels performance, media drives outcomes, and data underpins an engine that eliminates the gaps that slow down enterprise growth marketers. \n \n As of May 29, 2026, we are integrating LIFT agency’s performance content and creative system with Mile Marker’s Waypoint process for audience, channel and data intelligence spotlights how we connect the full customer journey. This unified growth engine feeds a learning system within Relay, our open-powered marketing stack, ensuring every impression, message and experience is built for a business outcome. \n \n Mile Marker’s client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh and Harry’s, among others. \n \n We are a team of strategists, media experts, creatives, innovators and analysts. Over 100 Milers (our humans) strong with hybrid-offices in New York City and San Francisco. \n \n For more information, go to www.milemarkeragency.com. \n \n Role \n The Project Manager is a mid-level advertising agency position responsible for managing timelines and budgets, supporting collaboration and facilitating integrated projects. \n \n Responsibilities \n Project Management \n\n • Lead integrated creative and production projects from intake through final delivery across social, digital, video and direct mail executions.\n, • Partner with account leadership to define project objectives, requirements, timelines, budgets, and success criteria.\n, • Develop and maintain project scopes, estimates, schedules, workback plans, and resource allocations.\n, • Lead project governance, ensuring deliverables remain on brief, on schedule, and within budget; proactively identify risks, dependencies, and mitigation paths.\n, • Facilitate project kickoffs, status meetings, production reviews, and delivery checkpoints; maintain clear communication of project status, changes, and decisions to all stakeholders.\n, • Manage approval workflows, proofing cycles, and final asset delivery; coordinate receipt and review of client-supplied assets throughout the project lifecycle.\n, • Serve as the primary point of coordination across creative, production, account, and client teams to ensure seamless execution and quality standards.\n, • Maintain accurate, organized project documentation—including meeting notes, timelines, estimates, and financial summaries—and archive final assets per agency processes.\n, • Facilitate cross-functional alignment to help resolve project challenges through collaboration and solution-oriented thinking.\n\n \n Operations & Process Improvement \n\n • In partnership with the Senior PM, develop scalable approaches to project intake, prioritization, resource planning, and tracking.\n\n \n Resource & Workflow Management \n\n • Participate in resourcing, traffic, and workflow planning meetings to ensure appropriate staffing and project sequencing.\n, • Monitor team capacity and proactively identify potential conflicts or delivery risks.\n, • Support leadership with visibility into project health, resource utilization, and delivery forecasts.\n\n \n Client & Stakeholder Partnership \n\n • Build trusted working relationships with internal and external stakeholders at all levels of the organization.\n, • Support account teams in managing expectations, scope adjustments, and delivery commitments.\n\n \n Communication & Collaboration \n\n • Deliver seamless communication via multi-channel platforms both internally and with clients\n, • Foster a collaborative, positive, and accountable project environment; lead by example through strong organization, communication, and follow-through.\n, • Encourage continuous improvement and knowledge sharing; contribute to agency initiatives that strengthen operational excellence and business performance.\n\n \n Qualifications \n\n • 2-3 years of experience in project management or a similar role, preferably within a creative agency environment.\n, • Excellent communication and interpersonal skills.\n, • Strong organizational skills and ability to manage multiple projects simultaneously\n, • A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment\n, • Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms\n, • Ability to work collaboratively with cross-functional teams and build strong relationships\n, • Flexible and adaptable to change with a positive attitude and willingness to take on new challenge\n\n

Position Summary \n The Education Support Intern provides administrative and operational support to the Placement Department by assisting with student referral processing, parent communication, data management, and placement tracking activities. This internship offers hands-on experience in educational services and student placement operations, while supporting the department's efforts to ensure timely and effective coordination of placement-related services. \n \n Essential Duties and Responsibilities \n\n • Assist with routine parent outreach through phone calls and email communications regarding placement-related matters.\n, • Confirm receipt of required documentation and follow up with families regarding outstanding records, forms, and other necessary information.\n, • Monitor and track pending placement requests, ensuring timely follow-up on open items and outstanding documentation.\n, • Support the intake and organization of new student referrals and placement information.\n, • Maintain and update placement trackers, spreadsheets, databases, and other approved tracking systems.\n, • Collaborate with Placement Department staff to support daily administrative and operational needs.\n, • Maintain confidentiality and handle student information in accordance with applicable privacy and organizational requirements.\n, • Participate in special projects, process improvement initiatives, and other departmental assignments as needed.\n, • Provide general administrative support to enhance workflow efficiency and support the department's service delivery goals.\n\n \n Qualifications and Requirements \n\n • Currently enrolled in a bachelor's program, preferably pursuing a degree in education or related human services field.\n, • Strong attention to detail with the ability to maintain accurate records and data.\n, • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.\n, • Ability to organize and manage multiple tasks while meeting deadlines.\n, • Strong written and verbal communication skills.\n, • Ability to handle confidential information with professionalism and discretion.\n, • Comfortable working with databases, spreadsheets, and electronic filing systems.\n, • Strong organizational and problem-solving skills.\n, • Ability to work independently and collaboratively in a team environment.\n, • Prior administrative or data-entry experience preferred.\n\n \n Compensation and Terms \n\n • $20.00 per hour, the OCS standard student rate.\n, • Schedule flexibility around examinations and academic deadlines, arranged in advance.\n\n \n Optimal Care Services is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applicants regardless of economic, linguistic, and cultural differences or physical, learning, and emotional challenges.

Senior Platform Owner & Architect - ITSM \n FTE \n Salary: $170-195k + Benefits & Bonus \n Hybrid/Onsite – New York, NY \n \n Overview: \n We are looking for an experienced ServiceNow Platform Owner to oversee and help grow the IT support and service management functions for a global organisation. This position will oversee the ServiceNow ITSM platform, while being hands-on to support Architecture & Development. \n \n What will you be doing: \n\n • Oversee the ITSM platform, including Help Desk, Level 1/2 support, infrastructure monitoring and IT service management\n, • Oversee Incident, Major Incident, Problem, Change and Configuration Management processes\n, • Drive ServiceNow or similar ITSM platform optimisation, automation, workflow development and reporting\n, • Help support global transformation initiatives focused on standardisation, scalability, process improvement and operational excellence\n, • Partner with the ITSM Director and other technology stakeholders to improve user experience, service reliability and business continuity\n, • Ensure service delivery aligns with regulatory, risk and governance requirements within a highly regulated environment\n\n \n Experience: \n\n • 6+ years’ progressive experience in IT service delivery, infrastructure operations or a similar environment\n, • Proven experience leading global IT support/service delivery organisations across multiple regions\n, • Strong enterprise ITSM experience with ServiceNow\n, • Strong vendor management, stakeholder engagement and transformation experience\n\n \n For more information about this position, get in contact today!

Fund Controller – Alternative Investments We are currently seeking candidates for a Fund Controller opportunity with a leading investment management firm located in Boston, MA. The Fund Controller will oversee accounting, financial reporting, and operational processes for a portfolio of alternative investment funds. The ideal candidate will have strong fund accounting experience within private equity, hedge funds, or alternative asset management.\n \n \nThis is a 2.5-month contract opportunity paying $60–$80/hour (depending on experience).\n \n \nThis role follows a hybrid work model for candidates in the Greater Boston area. Fully remote work will be considered for qualified candidates outside the Greater Boston area. Candidates must reside in one of the following states: MA, NY, NH, ME, VT, CT, RI, or NJ.\n \n Responsibilities \n\n • Oversee the accounting and financial reporting for assigned funds, including NAV calculations and investor allocations.\n, • Review and approve journal entries, reconciliations, and financial statements prepared by administrators or internal teams.\n, • Coordinate and liaise with external auditors, fund administrators, and internal stakeholders.\n, • Ensure compliance with fund governing documents, GAAP, and relevant regulatory requirements.\n, • Monitor and analyze fund performance metrics, valuations, and investment activity.\n, • Support capital activity, including calls, distributions, and investor reporting.\n, • Assist in process improvement initiatives to enhance reporting accuracy and operational efficiency. \nQualifications \n\n • Bachelor’s degree in Accounting, Finance, or related field (CPA or progress toward preferred).\n, • 6+ years of fund accounting experience within alternative investments (private equity, hedge funds, or real estate funds).\n, • Strong knowledge of US GAAP and investment fund structures.\n, • Proficiency in Excel and fund accounting software (e.g., Investran, Geneva, or similar).\n, • Excellent analytical skills, attention to detail, and ability to meet tight deadlines.\n, • Strong communication and collaboration skills. \nFor immediate consideration, interested and qualified candidates should send their resume to Jackson at jnichols@daleyaa.com.\n \n

Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities • Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules, • Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, • Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes, • Lead technical aspects of project delivery and solution delivery for engagements, • Provide technical leadership on best practice for ongoing support of ServiceNow, • Lead the configuration and development of modules to meet customers' business outcomes and requirements, • Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer, • Guide and provide required oversight/training for the customer's system administrators throughout the engagement, • Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow, • Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform, • Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform, • Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution, • Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform, • Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules, • Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments, • Support sales and pre-sales activities as required, • Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM, • Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes, • The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's, • Assist SHI teams in managing project timelines and customer expectations, • Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members, • Attend, support and represent SHI at conferences and events, • See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM, • Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations, • Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job Overview \n \n The Director of Partner Recruitment and Integration leads the development and execution of the firm's full lifecycle lateral partner recruitment and integration strategy. In this role, you will work closely with prospective and lateral partners, internal stakeholders, and firm leadership to identify, recruit, onboard, and integrate top legal talent into the firm, driving alignment with business objectives and fostering long-term success. \n \n The Director serves as a strategic partner to firm leadership, Practice Group Leaders, and office leadership to identify growth opportunities, recruit top legal talent, and support the successful integration of lateral partners and their practices. This role is responsible for ensuring alignment between recruitment and integration strategies, the firm's business objectives, and the long-term success of lateral partner hires. \n \n This role has a hybrid working arrangement. Potential candidates must live within commuting distance of our New York or Philadelphia office to be onsite 3 days per week. In this role, you will report to the Chief Operating Officer. \n \n Essential Functions \n \n\n • Drive the development and execution of the firm's lateral partner recruitment and integration strategy.\n, • Partner with firm leadership, Practice Group Leaders, and office leadership to identify strategic growth opportunities and lateral hiring priorities.\n, • Develop and execute proactive sourcing strategies to identify, attract, and recruit high-performing lateral partners and practice groups aligned with the firm's strategic objectives.\n, • Build and maintain a robust pipeline of prospective lateral partner candidates across targeted markets, practices, and regions.\n, • Cultivate and manage relationships with legal recruiters, search firms, and industry contacts to enhance the firm's visibility and access to top talent.\n, • Manage the full lifecycle lateral partner recruiting process, including candidate identification, evaluation, interviews, due diligence, business plan review, offer development, and acceptance.\n, • Coordinate candidate presentations, interviews, stakeholder communications, and feedback collection throughout the recruiting process.\n, • Collaborate with firm leadership and internal stakeholders to evaluate partner opportunities, assess strategic fit, and support informed hiring decisions.\n, • Monitor legal industry trends, competitive activity, and market opportunities to provide insights and recommendations that support the firm's growth objectives.\n, • Exhibit and articulate a thorough understanding of BR's practices, brand, clients, markets, culture, and strategy via superior communication with candidates, lateral partners, and key stakeholders.\n, • Work closely and directly with prospective and lateral partners to shepherd them through the recruitment, onboarding, and integration processes.\n, • Design custom, comprehensive onboarding and integration plans for each lateral partner prior to arrival. Ensure alignment of integration strategies with individual lateral partner goals and key business objectives identified during the recruitment process.\n, • Regularly review and maintain integration plans for all laterals during their first 36 months at the firm. Collaborate closely with BD, Practice Management, Practice Group Leaders, and firm Leadership to assess execution of plans. Identify integration opportunities and challenges and address proactively with key stakeholders.\n, • In collaboration with the Managing Director of Partner Recruitment & Lateral Integration, drive continuous improvement for recruiting, onboarding, and integration processes, leveraging metrics and technology platforms to support best practices, data-driven analysis, and regular reporting to firm leadership.\n, • Develop, maintain, and report on recruiting and integration metrics, candidate pipeline activity, partner onboarding progress, and long-term integration outcomes.\n, • Oversee the pre-arrival onboarding process, ensuring the seamless transition of all lateral partners, their teams, and clients to the firm. Liaise effectively with various department leads including Operations, BD, Value & Innovation, Technology, PR, Client Intake, and HR to facilitate transition.\n, • Evaluate and enhance existing Integration Partner program and ensure Integration Partners are executing on their responsibilities.\n, • Take lead with the management and development of the Manager of Partner Onboarding and Integration.\n, • Maintain awareness of industry trends, innovations, and developments in partner recruitment, onboarding, and integration practices.\n, • Perform other responsibilities as assigned.\n, • Work additional hours as needed to fulfill job requirements.\n\n \n Skills/Qualifications \n \n\n • 10+ years of Am Law experience, with significant direct experience in lateral partner recruitment, strategic talent acquisition, onboarding, and integration.\n, • Bachelor's degree required.\n, • Deep knowledge of lateral partner recruitment and partner integration best practices.\n, • Deep understanding of the lateral partner market, law firm economics, partner business planning, and strategic law firm growth initiatives.\n, • Demonstrated success developing and executing partner recruitment strategies and managing complex lateral hiring processes.\n, • Strong relationship management skills with the ability to build credibility and influence among firm leadership, partners, candidates, and search firms.\n, • Demonstrated ability to employ creative approaches to evaluate and enhance existing processes, framework, and protocol to promote successful partner recruitment and integration.\n, • Experience leveraging recruiting and integration metrics to support data-driven decision-making, process improvements, and reporting.\n, • Energized by the opportunity for innovation.\n, • Solid understanding of law firm economics; experience in collaborating on financial modeling a plus.\n, • Ability to act with a high degree of integrity and good judgment at all times; a reflection of the firm's brand, culture, and mission.\n, • Excellent professional interpersonal skills and ability to interact with and influence professionals of all levels.\n, • Superior verbal and written communication skills.\n, • Highly responsive with exceptional attention to detail, organizational skills, and the ability to manage competing deadlines.\n, • Work outside of standard hours as required to manage time-sensitive matters.\n, • Willing and able to travel to all the firm's offices as necessary to support recruitment efforts, facilitate onboarding and integration, build internal relationships with partners and administrative leaders, and gain an understanding of the unique characteristics and culture of each office.\n

Role: Sales Recruiter \n NYC, NY//Chicago, IL- Hybrid \n 6 months with possibility to extend \n \n Job Description: \n We are seeking an exceptional Contract Recruiter to support our Sales hiring efforts. In this role, you will serve as a trusted advisor to hiring teams and help deliver a high-quality recruiting experience from kickoff through close. You will bring a strong sense of ownership, sound judgment, and a deep commitment to identifying top talent. \n The ideal candidate is highly organized, resourceful, and thrives in a fast-paced, high-volume environment. You should be comfortable balancing multiple priorities, partnering closely with stakeholders, and using data and insight to improve hiring outcomes. Just as important, you should be passionate about candidate experience and motivated by solving people-related problems with creativity and persistence. \n \n Top 3 Responsibilities: \n Full-Cycle Sales Recruiting: Own the end-to-end process for sales roles, including intake, sourcing, candidate evaluation, interview coordination, offer management, and closing. \n Stakeholder Partnership & Strategy: Collaborate closely with hiring managers and cross-functional teams to drive recruiting strategy, lead kickoffs, and facilitate panel preparations. \n Data-Driven Pipeline Management: Monitor key recruiting metrics (e.g., time in stage, conversion rates) and analyze hiring data to generate actionable insights that optimize hiring outcomes. \n \n Required Skills: \n Sales Recruiting Experience: Proven background recruiting specifically within sales or commercial organizations. \n Hiring Manager Partnership: Demonstrated ability to partner with business leaders on driving hiring strategies and pipeline health. \n Data-Informed Decision Making: Experience leveraging recruiting metrics and data to guide recruitment decisions and improve processes. \n \n Desired Skills: \n Stakeholder Influence & Communication: Ability to build strong relationships, influence decision-makers, and maintain alignment across different levels of the organization. Creative Sourcing & Problem-Solving: Innovative mindset for overcoming hiring friction, finding creative talent solutions, and working through blockers. \n Process & Experience Obsession: Strong drive toward optimizing the candidate experience while maintaining process efficiency and high attention to detail in a fast-paced environment. \n \n What You’ll Do \n\n • Own the full-cycle recruiting process for sales roles, from intake and sourcing through interview coordination, offer management, and close.\n, • Partner with hiring managers and cross-functional stakeholders to drive recruiting strategy for open sales requisitions.\n, • Lead and facilitate key recruiting steps such as kickoff meetings, sourcing sessions, hiring strategy discussions, and panel preparation.\n, • Build strong relationships with hiring teams and ensure clear communication and alignment throughout the recruiting process.\n, • Proactively monitor recruiting performance and use data such as time in stage, conversion rates, and offer activity to identify trends and opportunities.\n, • Analyze hiring data and generate actionable insights to improve recruiting effectiveness and decision-making.\n\n What you Bring: \n\n • Recruiting experience in sales/commercial organizations\n, • Experience partnering with hiring managers and business leaders on hiring strategy.\n, • Comfort using recruiting data to manage pipeline health and guide decisions.\n, • Strong judgment around prioritization, candidate evaluation, and process improvement.\n\n Who You Are: \n\n • Self-driven and highly accountable, with strong follow-through and attention to detail.\n, • Highly organized and able to stay calm and effective in a high-volume, fast-moving environment.\n, • Naturally curious, with a desire to learn the business and continuously improve recruiting processes.\n, • Creative and innovative in identifying solutions and removing hiring friction.\n, • Obsessed with candidate experience and committed to delivering a thoughtful, responsive process.\n, • Strong communicator who can influence and align stakeholders at different levels.\n, • Flexible and willing to step in wherever needed to support the team.\n, • Persistent and solution-oriented when working through challenges or blockers.\n\n

Step into a leadership role at a fast-growing, AI-powered tax platform where you’ll earn equity from day one, enjoy unlimited PTO and 100% covered healthcare, and shape the future of how high-net-worth clients experience tax! This Jobot Job is hosted by: Brad Trombly Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $190,000 - $250,000 per year A bit about us: A modern strategic tax platform redefining how high-net-worth individuals, business owners, and institutional investors engage with their tax advisors. Through a subscription-based, always-on advisory relationship, this innovative leader replaces the traditional “tax season scramble” with year-round planning and proactive guidance. The company closed 2025 with more than 3,000 customers and record growth, and it has expanded into real estate, private equity, venture capital, hedge funds, and family offices. It combines elite tax expertise with proprietary AI systems that automate document ingestion, classification, and data extraction directly from tax forms. The team is roughly 60 employees and growing. Why join us? Equity plans for all employees, with potential for additional performance-based equity as the company scales Revenue has grown 2.5x since the last valuation, so the equity could be a significant part of total compensation Entrepreneurial environment where your feedback is welcome and contributes to innovation Unlimited PTO 100% healthcare coverage for employees, with the majority covered for family members Rapid upward trajectory and growth opportunities Work at the intersection of elite tax expertise and applied AI in a high-growth company Job Details Plan, execute, direct, and complete tax projects that deliver innovative tax planning, consulting, and compliance solutions Serve emerging wealth and high-net-worth clients, including entrepreneurs, executives, partnerships, closely held businesses, estates, and trusts Drive company growth by delivering strategic, proactive tax advice to clients year-round Review and sign off on complex individual, partnership, S-corp, C-corp, trust, and estate returns Provide tax planning and consulting on complex structures, including real estate and investment fund clients Collaborate with technology and operations teams as the company scales its proprietary AI-driven workflows Report to the Chief Accounting Officer and contribute to departmental strategy and process improvement Mentor, develop, and review the work of tax team members Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job title: Travel & Expense Sr. Analyst \n Duration: 06+ Months ( possibility of extension) \n location: New York, NY \n Pay Rate: $34.00/hr. on w2 \n \n About the Role \n As the Travel & Expense (T&E) Senior Analyst, you will manage and execute end-to-end travel and expense accounting and operational workflows across global business entities. Processing high-volume expense activity annually, you will play a critical role in ensuring accuracy, regulatory and policy compliance, system integrity, and timely reconciliation of corporate card and employee reimbursements. \n Key Responsibilities \n\n • Audit & Anomaly Detection: Monitor, audit, and analyze high-volume expense submissions to identify duplicate entries, out-of-policy items, and personal expenses. Conduct investigations and coordinate employee repayments/reimbursements.\n, • SAP & General Ledger Accounting: Review and reconcile monthly T&E balances in SAP. Create, format, and upload journal entry templates, identify necessary reclasses, and reconcile cash advances, personal charges, and credit balances.\n, • Month-End Close Support: Partner with the core accounting team during monthly financial closes, ensuring all expense accruals, clearing accounts, and reconciliation schedules are completed accurately.\n, • System Administration & Support: Serve as a functional administrator for SAP Concur, handling system configurations, routine maintenance, end-user support, and global rollout implementations.\n, • Corporate Card Program Management: Administer the corporate card program (Citibank Global T&E cards), including card issuance, credit limit adjustments, delinquency tracking, and card reconciliation.\n, • Stakeholder & Business Partnership: Act as a key liaison for business unit finance teams, delivering spend transparency, trend analysis, and monthly reporting to senior management.\n, • Process Improvement: Participate in ad-hoc finance optimization initiatives, internal/external audit requests, and policy enhancement projects.\n\n Qualifications & Requirements \n Basic Qualifications: \n\n • Experience: 3+ years of progressive finance or accounting experience, with substantial exposure to corporate travel and expense workflows.\n, • Technical Systems: Proven hands-on experience with SAP Concur (configuration, administration, or advanced support).\n, • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.\n, • Accounting Acumen: Solid understanding of general ledger accounting principles, reconciliations, journal entries, and month-end closing processes.\n, • Software Tools: Advanced proficiency in Microsoft Excel (VLOOKUP, XLOOKUP, Pivot Tables, nested formulas) and PowerPoint.\n\n Preferred Qualifications: \n\n • Prior experience with SAP ERP (FI/CO modules) or large-scale enterprise ERP platforms.\n, • Experience administering global corporate card programs (e.g., Citi, Amex).\n, • Exposure to multinational entities, multi-currency processing, and global tax/VAT regulations on travel spend.\n\n Key Competencies \n\n • Analytical Problem Solver: Strong investigative and analytical skills with high attention to detail in complex data reconciliations.\n, • Communication & Relationship Building: Ability to articulate financial guidelines clearly and tactfully communicate with cross-functional stakeholders and global employees.\n, • Prioritization: Proven track record of managing competing priorities and tight deadlines within a fast-paced corporate environment.\n\n

Job Description Job Summary: Responsible for Tier 1 support for employee inquiries received via multiple sources (telephone, e-mail, direct interaction, etc.), providing a high level of customer service to MSK employees focused on First Touch Resolution. Develop a working knowledge of general HR programs, policies, procedures, and guidelines supporting the HR function. Responsible for issue identification, case management initiation, issue resolution, and when needed, escalation to appropriate Tier 2 support. Job Responsibilities: • Support transactions, user inquiries, and ticket resolution related to the Workday ERP implementation and existing Workday HCM platform., • Provide timely and accurate support through calls, service requests, and case management processes., • Partner with stakeholders across HR, Finance, IT, Supply Chain, Research and other business functions to troubleshoot issues and support business processes., • Assist with system adoption, process improvements, and end-user support activities to ensure successful ERP and HCM operations. --Tier 1 Support and Resolution: • Respond to inquiries and provide Tier I support of basic to moderate complexity inquiries submitted to Resource Center-to include general inquiries, feedback, or notification of incidents using call scripts and knowledge base to provide appropriate responses., • Actively redirect customers to self-service options as appropriate, teaching them how to be self-sufficient in the use of direct access tools and the HR knowledge base., • Use computerized systems for tracking, information gathering, and/or troubleshooting pertaining to each inquiry., • Document issues and identify appropriate actions to resolve inquiries., • Obtain supervisory input to resolve new types of problems., • Give periodic status reports in written and verbal formats., • Professionally handle all inbound/outbound inquiries., • Place out-bound calls to assist with follow-up requirements., • Problem resolution., • Provide superior customer service to the employees and managers., • Contribute to a high-caliber service environment by ensuring the timeliness of customer responses and ensuring transactions are processed in a consistently accurate and timely manner. --HR Operations and Transaction Support: • Responsible for day-to-day operational support for key HR business processes and applications related to Recruiting, Employee/Manager Self-service transactions, Absence, Performance Management, Benefits, Payroll, Finance, and Compensation., • Process Workday transactions for occasional concierge service., • Perform proactive outbound follow-up communications, as necessary., • Execute tasks in accordance with standard operating procedures, including data-entry transactions in Workday or other systems., • Collaborate with HR Business Partners and Managers on low complexity issues., • Train New HR Resource Center Representatives. HR Knowledge Base Content: • Support Development of HR Knowledge base content., • Stay current on all new & upcoming System functionality; Policy and Procedure, Regulatory and Compliance changes for the purpose of informing business and resource center., • Partner with HR Business partners and Center of Expertise to understand all new and existing policies. Projects and Process Improvement: • Provide continuous feedback to manager about trends, processes, and opportunities for improvement., • Identify and recommend process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility., • Assist with testing of enhancements to key HR applications and related processes; ensuring system enhancements are thoroughly tested; assess impacts to employees, managers, and/or HR.

Job DescriptionDescription: Description: Application Support Specialist 1 year contract Fully remote. 8 AM - 4 PM EST hours 5 years of IT experience 1-3 year Insurance experience preferred " Under close supervision, provides application support to internal users by applying analytical and technical problem-solving skills to triage user incident tickets " Experience with ticket systems (ServiceNow, Jira) and knowledge bases required " Analyzes low to moderate complexity technical and business problems using general knowledge of industry, business operations, business products, business process, data, architecture, vendor integration, and application connectivity. " Provides end-user notices of real-time issues within the environment " Collaborates with more senior team members and other support teams to identify defects and user impact " Seeks to understand new functionality being implemented for monthly releases " Identifies opportunities for continuous improvement " Adheres to metric-driven objectives including time to resolve and number of closures per day " Participates daily in all required team and support group meetings " Mainframe, Guidewire Suites " Knowledgeable with Microsoft Office Suite (Word, Outlook, Excel) " Experience writing technical "How-to" guides " Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) is a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Financial Reporting Analyst / Senior Financial Reporting Analyst \n Location: New York, NY \n Compensation: $100,000 – $155,000 \n\n • Financial Reporting Analyst: $100,000 – $125,000\n, • Senior Financial Reporting Analyst: $125,000 – $155,000\n\n Employment Type: Full-Time | Exempt \n Reports To: Chief Financial Officer \n \n Plona Partners is representing a highly regarded law firm seeking an experienced Financial Reporting Analyst / Senior Financial Reporting Analyst to join its Finance department. This position will play an important role in developing, maintaining, and enhancing the firm's financial and operational reporting capabilities. The successful candidate will work closely with Finance, Accounting, Billing, and IT to improve reporting accuracy, streamline processes, and deliver meaningful financial insights to firm leadership. The ideal candidate will bring strong law firm financial reporting experience, advanced Excel proficiency, and familiarity with legal financial systems such as Elite 3E, Aderant, or Iridium BI. \n \n The firm is open to candidates at both the Analyst and Senior Analyst levels, with title and compensation determined by experience and technical capabilities. \n \n Key Responsibilities \n Financial & Operational Reporting \n\n • Develop, maintain, and enhance financial and operational reports across the firm.\n, • Prepare reporting relating to attorney productivity, utilization, billable hours, missing time, and compensation.\n, • Analyze work in progress (WIP), billings, rates, revenue, and realization.\n, • Support partner compensation, commission, origination, and credit allocation reporting.\n, • Prepare collections and accounts receivable reports, including aging, cash flow, and follow-up metrics.\n, • Assist with financial statement reporting, including profit and loss, balance sheet, and cash flow reporting.\n, • Support budgeting, forecasting, and financial performance analysis.\n, • Assist with bank and industry survey reporting.\n\n Financial Systems & Data Analysis \n\n • Extract, validate, and analyze financial data using legal financial systems.\n, • Work with platforms such as Elite 3E, Aderant, Iridium BI, or comparable applications.\n, • Analyze financial data relating to clients, matters, timekeepers, WIP, and accounts receivable.\n, • Troubleshoot reporting discrepancies and ensure consistency between source systems and reporting outputs.\n, • Support improvements to reporting logic, data integrity, and financial information workflows.\n\n Reporting Optimization & Process Improvement \n\n • Identify opportunities to streamline and automate existing reporting processes.\n, • Improve the accuracy, efficiency, and consistency of financial reports.\n, • Reduce manual reporting requirements and eliminate duplicative processes.\n, • Collaborate with Accounting, Billing, and IT to resolve reporting issues.\n, • Recommend enhancements to reporting tools and financial data management.\n\n \n Required Qualifications \n\n • Minimum of five years of experience within a law firm or professional-services environment.\n, • Demonstrated experience developing and maintaining financial and operational reports.\n, • Advanced proficiency in Microsoft Excel.\n, • Strong understanding of law firm billing, collections, revenue, and financial reporting processes.\n, • Excellent analytical and problem-solving skills.\n, • Ability to interpret complex financial information and communicate findings effectively.\n, • Strong attention to detail and commitment to accuracy.\n, • Ability to manage multiple priorities and meet deadlines.\n, • Excellent written and verbal communication skills.\n, • Collaborative and proactive approach to reporting improvements.\n\n Preferred Qualifications \n\n • Experience with Elite 3E, Aderant, or Iridium BI.\n, • Familiarity with Microsoft Power BI or comparable business intelligence platforms.\n, • Exposure to SQL, financial data models, and reporting cubes.\n, • Experience with law firm profitability and performance analysis.\n, • Background improving reporting processes and reducing manual workflows.\n\n

Job DescriptionWe are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations. Responsibilities: • Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems., • Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction., • Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency., • Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow., • Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding., • Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware., • Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees., • Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly., • Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization., • Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.• At least 2 years of experience in help desk, desktop support, or a similar end-user support role., • Working knowledge of Active Directory and day-to-day account support activities., • Hands-on experience supporting Microsoft Windows environments, including Windows 10., • Ability to perform structured troubleshooting for hardware, software, and peripheral issues., • Experience managing and updating service desk tickets with accurate notes and resolution details., • Comfortable supporting endpoint devices across desktop and mobile platforms in a fast-paced environment., • Strong communication skills with the ability to explain technical issues clearly to non-technical users.

Job DescriptionCompany Description Who We Are Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities! Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams. Job Description • Operate all IT related job functions by travelling to the assigned office locations throughout New York City within the primary site in Brooklyn., • Responsible for local and remote end user support for other Programs & expansion centers. Resolve the helpdesk tickets in a timely manner., • Network basics, Windows 10/11 troubleshooting and Administration skills., • Troubleshoot, diagnose, and correct systems, network-related problems, and user-reported problems. Elevate to higher-level or outside resource, when necessary, • Installation, configuration and maintenance of computer / Laptop hardware, monitors, printers, and other peripheral equipment., • Support staff with the use of technology and provide training to end users., • Familiarity with remote desktop applications and help desk software., • Participate in project initiatives as assigned., • Actively Interacting with the US IT shared Services team, Centers staff and other headquarters personnel., • Perform other duties as assignedQualifications, • Four-year college degree in Computer Sciences, Information Systems, or related field; or equivalent working experience., • Three to Five years of experience in supporting IT environment including helpdesk and network infrastructure., • Excellent verbal and written communication skills required, including authoring technical documentation to support the IT environment., • Excellent customer service skills with the ability to deal with people in pressured situations., • Strong interpersonal and analytical skills. Must be detailed oriented with good follow-through skills., • Experience with windows, networking, Microsoft Office 365 and administration. Additional Information We provide: • Competitive wages for high performance, • 11 Paid Holidays, • PTO, • Tuition reimbursement, • Guided Professional Development Plans, • Summer Fridays, • Weekly Wellness Sessions, • Medical/Vision/ Dental, • Employer Paid Life Insurance, • Employer 401k Contributions, • Employee Referral Bonus, • Employee Assistance Programs, • Company Picnics Volunteer Experiences, • Access to Free Financial Counseling, • Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams. About Us: Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals. APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.

Job Description Who We Are EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We deliver forward-thinking solutions through multi-domain architecture, with customer satisfaction and superior quality of service at the core of everything we do. We are a truly international IT provider and are proud to deliver our services through global simplicity with trusted transparency. At EOS, we invest in our employees, support career growth, and foster a collaborative environment where innovation and accountability thrive. Position Overview The ITL Deployment Technician plays a critical role in supporting daily IT logistics and deployment operations. This position is responsible for handling IT equipment, maintaining accurate inventory records, supporting provisioning and deployment activities, and ensuring timely fulfillment of client requests. This role requires strong attention to detail, professionalism, adaptability, and the ability to thrive in a fast-paced operational environment while delivering a high level of customer service. This role requires daily on-site presence in Manhattan, NY. What You'll Do • Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment, • Provide desk-side support and basic troubleshooting where appropriate, • Ensure safe disposal and handling of retired or damaged equipment, • Manage inventory levels within the deployment and logistics scope, • Maintain accurate asset traceability through inventory and data entry systems, • Receive and process inbound hardware shipments, • Perform inventory cycle counts as directed by leadership, • Restock IT cabinets, lockers, and vending machines, • Support e-waste processing and donation requests, • Collect IT equipment from employees during upgrades, offboarding, and device refreshes, • Monitor and maintain ticket queues, task queues, and service requests regularly, • Coordinate delivery of devices and equipment to meet operational deadlines, • Ensure all deliveries are completed ahead of orientation or project deadlines, • Assist with desk moves, workstation setups, and office support activities, • Partner with inventory and logistics teams across multiple sites and regions, • Maintain clean, organized, and audit-ready work areas, • Support operational improvement initiatives and additional projects as assigned by management What You Need to Succeed • Experience in logistics, warehousing, or manufacturing preferred (not required), • Proficiency in Microsoft Office or Google Workspace, • Familiarity with inventory management systems is a plus, • Strong attention to detail and organizational skills, • Effective time management in a fast-paced environment, • Strong communication skills, both verbal and written, • Team-oriented with a collaborative mindset, • Professional, customer-focused approach, • Ability to lift and move up to 50 lbs, • Experience with pallet jack or forklift is a plus (training available) Why Join Us At EOS IT Solutions, you'll be part of a high-performing IT Logistics team supporting a global technology client. You'll gain hands-on experience in a fast-paced environment where quality, accountability, and teamwork drive success. We offer opportunities for growth, cross-training, and career development while working alongside teams that support some of the world's most recognized technology organizations. Perks (Site-Specific – Subject to Availability) • Complimentary breakfast and/or lunch options, • Snacks and beverages available onsite, • Employee discounts through partner programs The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-VP #LI-ONSITE Pay Range $21—$22.50 USD

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.