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Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% Travel throughout the RE portfolio Essential function/Responsibilities: duties include but are not limited to the following: • Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. • Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. • Recommends resources to address development needs and monitor progress. • Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. • Plan and organize events, activities, and initiatives to foster team building and a positive company culture. • Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. • Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. • Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. • Ensure that company policies and procedures are communicated effectively and adhered to by all employees. • Oversee the annual performance evaluation process, ensuring consistency and fairness. • Work with managers to ensure they provide constructive feedback and support employee development. • Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. • Conduct data collection and analysis to support operational decisions. • Assist in succession planning. • Support the Human Resources team with department goals. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: • High attention to detail, especially when handling disciplinary actions and documentation. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Ability to analyze data, identify trends, and make informed recommendations. • Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. • Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. • Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: •** Bachelor’s degree** in human resources, Business Administration, or a related field** is a must** • Background in Real Estate Property Management desired, Affordable Housing is a plus • SHRM/SPHR certification essential • Ideally be Bilingual - Spanish • Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions • Knowledge of the nine-box grid for talent management and succession planning • Strong understanding of employment laws and regulations
We are searching for skilled, creative bakers who strive to provide excellent baked items and service in an efficient, professional manner. The baker will design, execute, and improve recipes, perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation, and process orders from customers. You will also greet customers, answer questions, clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery is well-stocked and operating smoothly. To be a successful baker, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, attentive, and possess a strong understanding of baking techniques. Baker Responsibilities: Designing and improving recipes. Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc. Decorating and displaying finished products. Testing ingredients and finished goods to ensure that each item meets food safety and quality controls. Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service. Keeping records relating to deliveries, inventory, and production levels. Taking client information and ensuring that deliveries are fulfilled accurately and on time. Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift. Baker Requirements: High school diploma or equivalent. More education or experience may be preferred. Strong communication, time and resource management, and planning skills. Attention to detail, especially when performing quality inspections on ingredients and products. Basic math and computer skills. Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods. Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability. Ability to work in a hot, hectic environment; stand, walk, bend, use hands and appliances; and lift heavy items for extended periods.
We are seeking a detail-oriented and experienced Accountant to manage financial records, ensure compliance with tax regulations, and provide financial insights to support decision-making. The ideal candidate will have strong analytical skills, proficiency in accounting software. Key Responsibilities: • Maintain and update financial records, including ledgers and balance sheets. • Prepare and analyze financial statements such as income statements and cash flow reports. • Manage accounts payable and receivable, ensuring timely payments and collections. • Reconcile bank statements and financial discrepancies. • Prepare and file tax returns while ensuring compliance with tax laws and regulations. • Assist in budgeting, forecasting, and financial planning for the organization. • Conduct internal audits and ensure proper financial controls are in place. • Process payroll, including tax deductions and employee benefits calculations. • Provide financial insights and recommendations to management for cost-saving and efficiency improvements. • Stay updated on industry regulations, accounting standards, and financial best practices. Requirements & Qualifications: • Excellent analytical, problem-solving, and organizational skills. • High attention to detail and accuracy in financial reporting. • Ability to work independently and as part of a team. • Strong communication skills for liaising with stakeholders, clients, and regulatory authorities.
Balsamo® is a worldwide Mobility Management and chauffeured services group. Every day, we collaborate with our customers and their guests, supporting them with the organization of mobility on occasion of major worldwide events, business travel, and diplomatic services. Our mission: to provide the best mobility experience everywhere in the world. We are currently seeking two dynamic individuals to join the Balsamo® team as Operation Employee at our workplace in New York City, NY. Objective: Coordinate and oversee service execution to ensure a flawless experience for clients. Main Responsibilities: - Monitor real-time service execution. - Communicate with drivers, clients, and stakeholders to ensure accuracy and quality. - Quickly and efficiently resolve last-minute issues. - Manage driver schedules and availability. - Ensure every journey meets the high standards required by the brands. Essential Requirements - Excellent problem-solving skills, especially under last-minute conditions. - Strong attention to detail and service quality. - Ability to multitask and manage multiple operations simultaneously. - Willingness to work shifts, including night shifts (Monday to Friday). - Solid knowledge of IT tools for service tracking and coordination. Preferred Requirements: - Initiative and ability to work under pressure. - Additional language skills. - Flexibility with working hours. Sales Specialist Objective: Acquire and manage high-profile clients, ensuring tailored solutions for their mobility needs. Main Responsibilities: - Develop and maintain relationships with existing and new clients. - Create customized proposals for chauffeur services. - Collaborate with the operations team to ensure service quality. - Monitor customer satisfaction and suggest improvements. - Achieve sales targets and contribute to business growth. Essential Requirements: - Strong interpersonal and negotiation skills. - Ability to create tailored solutions for high-end clients. - Problem-solving mindset, especially in dynamic situations. - Goal-oriented with a proactive approach. Preferred Requirements: - Additional language skills. - Experience in luxury services or mobility industry. - Flexibility with working hours. Profile: The ideal candidate will possess good communication skills, the ability to plan their work effectively, and a strong predisposition to work in a team. Application Process: Selected candidates will be contacted to arrange an in-person interview at our offices located at 401 Park Ave S, New York, NY 10012. Career Growth Opportunities: Our New York office is a dynamic and growing environment. Employees with aspirations for growth have opportunities for career advancement and domestic/international business travel to follow on-site projects. Work Environment: We require flexible working hours, with the 40 weekly hours arranged in shifts from Monday to Sunday. There is also the possibility of remote work options one day per week. We offer matching 401(k) contributions and medical coverage. This application is addressed to all genders.
*This role is for our subsidiary company, Class Action Capital. Class Action Capital is a boutique class action claims management firm in the global litigation finance industry specializing in the identification, research, data analysis and filing of complex class action claims for corporate clients. CAC is seeking a highly motivated and detail-oriented Vice President of Finance to manage our day-to-day financial operations and the receipt and distribution of class action funds to our corporate clients. The ideal candidate possesses a solid foundation in accounting and financial principles and a passion for driving financial efficiency and accuracy. This role will provide accounting and financial leadership, financial asset protection and support strategic and investment operating initiatives. Responsibilities: - Oversee and manage the accounting and financial departments, ensuring accurate and timely financial reporting. - Develop and maintain internal control systems to safeguard company assets and ensure compliance with financial policies and procedures, including our multi-national presence. - Develop and implement efficient processes for receiving and distributing settlement funds to our corporate clients in cooperation with our corporate banking partner. - Oversee entry and maintenance of financial information and verifying reliability and accuracy. - Ensure compliance with all legal, tax and regulatory requirements. - Prepare monthly, quarterly, and annual financial statements and reports. - Manage the budgeting and forecasting process, working closely with department heads to develop accurate financial projections. - Collaborate with external accountants and manage the accounting and tax process. - Provide financial analysis and insights to support decision-making and performance improvement initiatives. - Create and coordinate financial dashboards in cooperation with executive leadership. Requirements: - Bachelors degree in Accounting, Finance, or a related field. - CPA is required. - Minimum of 5 years of experience in accounting or financial management, with at least 2 years in a supervisory role. Professional services market experience preferred. - Strong knowledge of GAAP, financial regulations, and internal control best practices. - Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Experience in Netsuite and proficiency in Microsoft Excel. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional departments. - Proven ability to work independently with minimal oversight and direction. - Demonstrated problem-solving skills and attention to detail. Benefits - Base Salary: $175,000 - $225,000. We, in good faith, believe this pay range to be accurate at the time of positing but may decide to pay more or less depending on specific applicants qualifications and experience. This pay range is only applicable to New York City. - Performance Based Annual Bonus - Health Care Plan (Medical, Dental & Vision) - 401K - Paid Time Off (Vacation, Sick & Public Holidays) - Hybrid Workforce
We apologize we are unable to receive and or open any applications. Job Posting: Administrative and Marketing Internship (commission-based) Location: HYBRID, MANHATTAN, NY Position Type: Part-Time Internship Duration: 6-12 months About Us: Labscope Environmental is an innovative startup environmental laboratory dedicated to providing cutting-edge solutions for environmental health and sustainability. We specialize in air quality testing, mold analysis, environmental hazard assessments. As a growing startup company, we are looking for a dynamic and enthusiastic Administrative and Marketing Intern to join our team and help us with brand exposure, support in operations and help us connect with our community. Position Overview: We are seeking a highly organized and creative individual to provide administrative and marketing support to our startup laboratory. This internship offers a unique opportunity to gain hands-on experience in a fast-paced startup environment, contributing to both the operational and promotional aspects of our business. The ideal candidate will be a self-starter with excellent communication skills, a passion for environmental sustainability, and a willingness to take on diverse tasks. Key Responsibilities: Administrative Support: - Assist with day-to-day office operations, including scheduling, email management, and document organization. - Help maintain and update company databases, records, and filing systems. - Support the team in preparing reports, presentations, and meeting materials. - Coordinate logistics for meetings, events, and team activities. - Assist with basic bookkeeping tasks, such as expense tracking and invoice processing. Marketing Support: - Contribute to the development and execution of marketing campaigns across social media, email, and other digital platforms. - Create engaging content for either social media posts, blogs, newsletters, and website updates. - Assist in designing marketing materials, such as brochures, flyers, and presentations. - Conduct market research to identify trends, target audiences, and potential partnerships. - Help manage the company’s online presence, including website updates and SEO optimization. - Support the planning and coordination of community outreach events and promotional activities. - Monitor and analyze the performance of marketing campaigns and provide insights for improvement. Qualifications: - Currently enrolled in or recently graduated from a program in Marketing, Business Administration, Communications, Environmental Science, or related field. - Strong organizational and multitasking skills with attention to detail. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Excel, PowerPoint) and familiarity with design tools (e.g., Canva, Adobe Creative Suite) is a plus. - Basic understanding of social media platforms (e.g., LinkedIn, Instagram, Facebook, Youtube) and digital marketing strategies. - Creative mindset with the ability to generate innovative ideas for marketing campaigns. - Passion for environmental sustainability and public health. - Ability to work independently and as part of a team in a fast-paced startup environment. What We Offer: - Hands-on experience in both administrative and marketing roles within a growing startup. - Opportunities to contribute to meaningful projects that promote environmental health and sustainability. - Mentorship from experienced professionals in environmental science and business operations. - A collaborative and supportive work environment where your ideas are valued. - Flexible working hours and Hybrid work. How to Apply: Interested candidates are invited to submit their resume, cover letter, and a portfolio or sample of their work (e.g., social media posts, marketing materials, or writing samples) Please include “Administrative and Marketing Intern Application – Your Name ” Join us in building a greener, healthier future! We look forward to receiving your application. Labscope Environmental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are seeking a detail-oriented and knowledgeable MCA Debt Specialist to join our team. In this role, you will be responsible for managing and resolving debt-related issues for clients, ensuring compliance with relevant regulations, and providing exceptional customer service. The ideal candidate will possess strong analytical skills and a solid understanding of financial processes. Duties Analyze client accounts to identify outstanding debts and discrepancies. Utilize financial software to track payments, manage accounts receivable, and handle accounts payable efficiently. clients in understanding their financial obligations. Communicate effectively with clients to explain debt resolution options and payment plans. Maintain up-to-date knowledge of industry regulations and best practices related to debt collection and management. Prepare reports on account status and provide recommendations for improving financial processes. Requirements Certification as a Debt Specialist or relevant financial certification preferred. Strong mathematical skills with the ability to analyze financial data accurately. Ability to use accounting software and financial management tools. Experience in revenue cycle management, accounts payable, and accounts receivable is a plus. Excellent communication skills, both verbal and written, with a customer-focused approach. Ability to work independently as well as part of a team in a fast-paced environment. Strong attention to detail and organizational skills are essential for success in this role. Excellent negotiation skills required
Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
Job Summary We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service and hospitality industry, with a proven track record in managing teams, budgeting, and ensuring exceptional customer service. The General Manager will be responsible for creating a positive work environment while driving operational excellence and profitability. Responsibilities Lead and manage all aspects of the restaurant operations, ensuring adherence to company standards and policies. Develop and implement effective budgeting strategies to optimize financial performance. Oversee kitchen operations, including menu planning, food preparation, and quality control to maintain high culinary standards. Train, develop, and supervise staff to enhance their skills and ensure top-notch service delivery. Foster a positive team culture that promotes collaboration, accountability, and employee engagement. Monitor customer feedback and implement improvements to enhance guest satisfaction. Ensure compliance with health and safety regulations within the kitchen and dining areas. Manage inventory levels and order supplies as needed to maintain operational efficiency. Collaborate with marketing teams to promote special events and drive business growth. Qualifications Proven experience in a management role within the food service or hospitality industry. Strong knowledge of budgeting processes and financial management principles. Experience in culinary operations with a focus on quality food service delivery. Excellent supervisory skills with the ability to motivate and develop team members. Familiarity with quick-service fast food restaurant operations is a plus. Strong communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work in a fast-paced environment while maintaining attention to detail. A background in bartending or hospitality management is desirable but not required. Join our team as we strive for excellence in every aspect of our operation! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Evening shift Night shift Experience: Food service: 2 years (Required) Restaurant experience: 2 years (Required) Management: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
We are seeking a highly skilled and detail-oriented Controller with strong Ajera experience to oversee our company's financial operations. The ideal candidate will be responsible for managing financial reporting, budgeting, forecasting, and ensuring compliance with accounting standards. This role requires an expert in Ajera accounting software, and the ability to leverage it to optimize financial operations and improve decision-making processes.
Telecom Representative !!! NO EXPERIENCE REQUIRED !!! Overview Join our team as a Telecom Representative! We’re looking for motivated individuals who enjoy connecting with people, solving problems, and providing exceptional service. This role offers a great opportunity to grow professionally, learn new skills, and contribute to a dynamic, fast-paced environment. You’ll play a key role in representing telecom products and services to our customers in a positive and professional manner. Responsibilities • Promote and sell telecom products and services to potential customers. • Build and maintain strong customer relationships by understanding their needs and offering tailored solutions. • Provide accurate information about products, pricing, and promotions to customers. • Actively participate in events, campaigns, or door-to-door activities to generate sales opportunities. • Meet or exceed sales targets and performance goals. • Address customer inquiries and resolve concerns with professionalism and a positive attitude. • Collaborate with team members and supervisors to improve processes and achieve team goals. Qualifications • Excellent communication and interpersonal skills. • A positive and outgoing attitude with a customer-first mindset. • Ability to build rapport and trust with customers. • Self-motivated and goal-oriented with a drive to succeed. • Ability to work independently as well as part of a team. • No prior telecom experience required; we provide training! prior sales experience is a plus. We are committed to creating a welcoming and supportive workplace. If you enjoy working with people, have a strong work ethic, and want to grow in your career, we’d love to hear from you! Apply today to be part of our team.
Overview We are seeking a dedicated and experienced Warehouse Manager to oversee our warehouses operations. The ideal candidate will be responsible for managing all aspects of both warehouse activities, ensuring efficient order fulfillment, inventory control, and logistics management. This role requires strong leadership skills and a comprehensive understanding of warehouse processes to optimize productivity and maintain high standards of safety and quality. Duties Manage daily warehouse operations, including every warehouse department: receiving, storing, packaging, quality and delivery. Oversee inventory control processes to ensure accuracy and minimize discrepancies. Coordinate order fulfillment activities to meet customer demands efficiently. Monitor warehouse performance metrics and implement improvements as necessary. Conduct regular audits of inventory and equipment to ensure compliance with safety regulations. Collaborate with other departments to align warehouse operations with overall business goals. Train, mentor, and supervise warehouse staff to enhance productivity and team performance. Track inventory levels and manage orders effectively. Prepare budgets and analyze profit-loss statements related to warehouse operations. Experience Proven experience in warehouse management or a similar role is essential. Strong knowledge of logistics and inventory control practices. Familiarity with budgeting processes and financial analysis related to warehouse operations. Experience operating forklifts and other material handling equipment such as pallet jacks is a must. Excellent organizational skills with the ability to manage multiple tasks simultaneously. Strong leadership capabilities with a focus on team development and performance improvement.
What You’ll Do You will be the key driver behind our operational workflows, implementing and optimizing automation solutions without heavy coding. Working directly with the COO, you’ll execute the strategic vision for our processes, ensuring smooth, scalable, and efficient systems. Your responsibilities include: No-Code Integrations: Connect and streamline workflows across Monday, Jotform, and Zapier to ensure seamless data flow. Workflow Design: Architect end-to-end automation using drag-and-drop tools, setting up conditional triggers and intuitive flows. Error Management: Set up automated fail-safes and troubleshooting steps to maintain uninterrupted operations. Data Validation: Ensure that incoming data is clean, structured, and correctly mapped between platforms. Dashboard Creation: Build real-time, user-friendly dashboards on Monday to track key performance indicators. Email Automation: Set up rules and triggers to automatically parse and process incoming email data. Documentation: Maintain clear, concise documentation for all workflows, integrations, and processes to support team collaboration and continuity. What We’re Looking For We’re seeking a dynamic, innovative professional with a passion for no-code automation. You should have: No-Code/Low-Code Expertise: Extensive hands-on experience with Monday, Zapier, and Jotform. Process Optimization Skills: A keen eye for streamlining operations and enhancing workflow efficiency. Attention to Detail: A strong commitment to accuracy and reliability in every aspect of system design. Effective Communication: Ability to work closely with team members and translate technical processes into simple, actionable steps. Documentation Proficiency: Experience in creating and maintaining clear, accessible documentation for automation processes. Bonus: Some familiarity with basic scripting concepts is a plus—but this role is focused on no-code solutions. Summary of Skills & Required Tools Skills: Workflow automation and optimization No-code platform expertise Data mapping and validation Troubleshooting and process improvement Clear documentation practices Email automation and dashboard building Tools & Software: Monday: For board management, task tracking, and workflow automation Zapier: For connecting apps and automating repetitive tasks Jotform: For form creation and data collection Additional No-Code Tools: Experience with similar platforms (e.g., Make) is a bonus
SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ+) older adults. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources for LGBTQ+ older adults and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, and provides cultural competency training for aging providers and LGBTQ+ organizations, largely through its National Resource Center on LGBTQ+ Aging and its growing social enterprise SAGECare. SAGE’s current Strategic Plan emphasizes scaling its impact on behalf of LGBTQ+ older people and diversifying through shifts in its organizational structure and decentralization of organizational leadership and decision-making. One such organizational change is the creation of a new division called SAGEServes, housing the agency’s New York service programs and older adult centers. SAGEServes includes SAGE's existing service programs in New York city; the four older adult centers; and SAGE’s replicated direct service programs in other parts of the country. The new division works in tandem with the national initiative programs that SAGE offers consumers and providers, as well as a new social enterprises division that will house new ventures and opportunities for profit-generating services for the organization. Summary: The Director of Care Management Services is accountable for all aspects of SAGE’s Care Management programming throughout New York City, including contract management and oversight and supervision of 12 department staff. The position directly supervises the Assistant Director of Care Management Services, the Assistant Director of Caregiving, the Wellness Counselor, and the Care Management Coordinator, while providing overall strategic oversight and guidance to all of Care Management Services. The position collaborates within SAGE and with external providers to offer on-site programs and activities that promote health, wellness, and a vibrant community. Responsibilities: · Oversee the implementation of Care Management services for LGBTQ+ older adults at all four SAGE Centers, as well as the Caregiving program, Case Assistance, and other supportive programming · Develop, implement, manage, support, and evaluate all programs in Care Management Services and ensure they meet contracted deliverables and outcomes within SAGE’s strategic plan · Manage and oversee department and funding budgets from city, state, federal, and private funding and ensure timely delivery of programmatic goals and monitor and ensure spending is in alignment with funding and SAGE’s budget · Ensure compliance with program guidelines, funding requirements, and organizational policies, while monitoring adherence to compliance standards across the team · Work with the Development and Finance teams to identify new funding sources and collaborate on grant proposals · Engage in weekly supervision with all direct reports, including social work interns · Facilitate a weekly team meeting to review department updates, strategy, and case assignments · Manage clinical supervision of staff in collaboration with the Clinical Consultant · Oversee the Care Management social work intern program consisting of 4-6 students · Ensure complete, accurate, and timely documentation of care management activities within all paper and electronic resources and databases · Prepare for program audits for NYC Aging, DOHMH/GMHI, as well as other contracts · Represent the department at Director-level meetings and other organizational functions · Represent SAGE with government agencies, private funders, and on external committees or professional/networking groups · Foster cross-functional collaboration within the organization, particularly with Finance, Development, and other departments · Cultivate and maintain relationships with external partners, including community organizations, government agencies, and other stakeholders, to further the agency’s mission and increase program impact · Provide other support as needed to programming or SAGE overall Required Qualifications: · A minimum of 6 years of experience successfully managing multiple and complex funding sources and managing large teams · LMSW required · SIFI (Supervision in Field Instruction) certification required · Strong organizational skills with a demonstrated track record of collaboration, leading and influencing progress of complex progress towards goals across an organization, and an understanding of relationship among Program, Finance, Human Resources and other stakeholders in ensuring successful outcomes · Substantive knowledge or prior experience in aging or LGBTQ+ fields, including an understanding of issues facing marginalized older adults, particularly BIPOC and transgender elders · Ability to plan and multi-task, and to produce under the pressure of deadlines and unexpected occurrences · Demonstrated project management ability, involving complex and unpredictable variables · Superior written and verbal communication skills · Strong alignment with SAGE’s mission and values, with a passion for serving older LGBTQ+ adults and other marginalized communities. Preferred qualifications: · Familiarity with NYC Aging, DOHMH, or similar regulations/systems/processes, as well as applicable government, nonprofit, and community social service programs serving low income adults in New York City · Experience with Salesforce and NYC Aging databases preferred · Strong understanding of performance measurement and metrics to evaluate program impact and effectiveness · Familiarity with issues of cultural and linguistic competency with regards to ability, race, ethnicity, class, sexuality, gender identity and expression, and other characteristics that affect the lives of diverse older adults · Fluency in Spanish (verbal and written) Location: Hybrid with at least 2 days per week in-person, working out of either one SAGE’s Centers (in Brooklyn, Bronx, Harlem, or Midtown) or SAGE’s headquarters at 305 7th Ave. Schedule: Generally Monday – Friday, 9:30am – 5:30pm. This exempt and key managerial position requires occasional flexibility with scheduling to address any programming need, at any time or location within New York City Salary Range: $95,000-$105,000 Reports to: Senior Director of SAGEServes Supportive Services Benefits: SAGE offers an attractive benefits package. Equal Employment Opportunity SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send us your resume, we pick the best candidates randomly
Telecom Representative !!! NO EXPERIENCE REQUIRED !!! Overview Join our team as a Telecom Representative! We’re looking for motivated individuals who enjoy connecting with people, solving problems, and providing exceptional service. This role offers a great opportunity to grow professionally, learn new skills, and contribute to a dynamic, fast-paced environment. You’ll play a key role in representing telecom products and services to our customers in a positive and professional manner. Responsibilities • Promote and sell telecom products and services to potential customers. • Build and maintain strong customer relationships by understanding their needs and offering tailored solutions. • Provide accurate information about products, pricing, and promotions to customers. • Actively participate in events, campaigns, or door-to-door activities to generate sales opportunities. • Meet or exceed sales targets and performance goals. • Address customer inquiries and resolve concerns with professionalism and a positive attitude. • Collaborate with team members and supervisors to improve processes and achieve team goals. Qualifications • Excellent communication and interpersonal skills. • A positive and outgoing attitude with a customer-first mindset. • Ability to build rapport and trust with customers. • Self-motivated and goal-oriented with a drive to succeed. • Ability to work independently as well as part of a team. • No prior telecom experience required; we provide training! prior sales experience is a plus. We are committed to creating a welcoming and supportive workplace. If you enjoy working with people, have a strong work ethic, and want to grow in your career, we’d love to hear from you! Apply today to be part of our team.
Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to t customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $19/hour ● Estimate of $100-$200 per week in tips
Assistant Manager – Sunspel Store At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence. Key Responsibilities 1. Leadership & Team Development • Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service. • Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards. • Step in to manage the store in the absence of the Store Manager. 2. Customer Experience • Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship. • Build lasting relationships with customers, focusing on client development and repeat business. 3. Sales Performance • Assist in achieving store sales goals by driving individual and team performance. • Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results. 4. Store Operations • Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard. • Ensure compliance with company policies and procedures, including health and safety regulations. 5. Problem Solving & Decision Making • Address customer concerns effectively, resolving any issues promptly and professionally. • Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office. Skills & Qualifications • Proven retail experience, preferably within a luxury or premium brand environment. • Strong leadership and interpersonal skills, with a passion for team development. • Excellent customer service skills and the ability to build rapport with diverse clientele. • A results-driven mindset with the ability to analyze sales data and identify improvement areas. • Organizational and multitasking skills to manage priorities effectively. Why Join Sunspel? At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury. If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!
NYC OPTICAL is a leading provider of comprehensive eye care services dedicated to improving our patients' vision and overall eye health. Our team of experienced professionals offers personalized care with a commitment to excellence. We are currently seeking a detail-oriented Insurance Payment Data Entry Specialist to join our dynamic administrative team. Job Overview: The Insurance Payment Data Entry Specialist will be responsible for accurately entering and managing insurance payment data within our billing system. This role involves handling various aspects of insurance claim processing, patient account management, and ensuring timely and accurate payment processing. Key Responsibilities: Enter and maintain accurate insurance payment information in the clinic’s billing system. Verify patient insurance details and payment amounts to ensure accuracy. Assist with the preparation, submission, and follow-up of insurance claims. Resolve discrepancies and address issues related to insurance payments and claims. Communicate effectively with insurance companies, patients, and clinic staff to facilitate smooth payment processing. Maintain organized and up-to-date records of all transactions and communications related to insurance payments. Ensure compliance with relevant regulations and standards. Qualifications High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus. Previous experience in insurance payment processing, data entry, or a similar role preferred. Strong attention to detail and accuracy in data entry. Proficiency in medical billing software and Microsoft Office Suite (Excel, Word). Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively. Knowledge of medical terminology and insurance procedures is an advantage. NYC Optical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Temp-to-hire Pay: $17.00 - $21.01 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Microsoft Excel: 1 year (Required) Ability to Commute: Brooklyn, NY 11239 (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person
Key Responsibilities: HR Support: Assist in the recruitment process (scheduling virtual interviews, preparing job postings, etc.). Help with onboarding and orientation for new remote employees. Maintain and update employee records in the HR management system. Assist with employee benefits administration. Track remote employee attendance and time-off requests. Help with the performance management process, including documentation for remote employees. Administrative Support: Provide general remote office support (email management, scheduling virtual meetings, managing calendars). Assist in the preparation of reports and documents for leadership. Manage virtual office supplies and handle remote work-related logistics. Perform general clerical duties, including file management, scanning, and data entry. Organize and assist in scheduling virtual meetings and appointments. Provide remote support for team members with ad-hoc administrative tasks as needed. Compliance Assistance: Assist in ensuring compliance with Labor laws and company policies, particularly as they apply to remote work. Maintain records to meet legal and regulatory requirements. Stay informed about any changes in HR-related regulations, especially those applicable to remote employees. Other Duties: Provide general support to senior management remotely. Help implement and improve virtual office processes for greater efficiency. Offer assistance in implementing systems for employee engagement and retention in a remote setting.