Account Manager
hace 5 días
New York
Job Description CREATIVE GOODS Account Manager THE OPPORTUNITY: CREATIVE GOODS is a dynamic full-service merchandising company based in NYC with a bold vision for the live entertainment space. Our experienced team of industry professionals works to establish partnerships that are built on trust, allowing us to better serve clients through clear communication, a streamlined workflow and creative product that captures the imagination. THE ROLE: The Account Manager supports the agency with all day-to-day client operations. This person is responsible for coordinating internal teams, managing deadlines and deliverables, and overseeing execution of each client’s unique account strategy. This person should have a knack for creativity and style. This position reports to the Executive Vice President and is based in our NYC garment district office, with the opportunity for a defined hybrid work-from-home schedule. RESPONSIBILITIES: • Serve as account project manager across agency projects; liaise with internal team on timelines and deliverables across creative development, product development, production, ecommerce, and retail operations., • Ensure internal and external approvals are gathered in a timely manner, vetting the process along the way with appropriate internal parties., • Prioritize projects within the agency, based on internal workflow and client needs, with an understanding of inventory and financial considerations., • Oversee all bespoke gifting and special orders: ideate creative ideas with the product team, liaise with purchasing and finance to ensure on-time delivery and billing, and manage all client communication., • Serve as lead account contact for all special agency projects, efficiently and effectively own the product lifecycle and provide day-to-day service and support., • Assist with the creation of client presentations and creative reviews., • Ideate new product ideas alongside product development team that fit with the creative vision of each account., • Assist with the ideation and execution of retail initiatives that support the strategy and brand objectives of each client., • Proactively anticipate and respond to client needs., • Foster a positive team environment, within the agency and with external industry partners. REQUIREMENTS: • 2-3 years of experience in account management or project management an agency/client-side management role., • 2 or 4-year college degree, or equivalent work experience., • Excellent verbal and written skills., • An organized team player, with a positive attitude and collaborative mindset., • Creative individual with basic design knowledge, including the use of Adobe Creative Cloud (Photoshop, InDesign)., • Data lover that can turn metrics into strategy., • Social wiz that knows how to effectively and efficiently engage consumers., • The ability to multi-task and work under pressure, with constant awareness and ability to meet deadlines., • Proficiency in Microsoft Office and GSuite Apps (Docs, Sheets, Drive) is required. COMPENSATION AND BENEFITS: The gross salary for this role is commensurate with experience and ranges between $60,000 to $80,000 annually—it is an exempt position and not eligible for overtime. As a full-time employee of Creative Goods Merchandise, LLC, this position is eligible to participate in the Company’s comprehensive benefits program following a 90-day waiting period for new enrollees. This program includes medical, dental, and vision care, core life, accidental death and dismemberment, and disability coverage. After a year of service in any position, full-time employees are eligible to enroll in the 401(k)-retirement account. Benefits are subject to the changes Creative Goods may make from time to time to its benefits programs. CREATIVE GOODS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.