Quality coordinator jobs in Newark, New JerseyCreate job alerts

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: Serve as the primary point of contact for assigned patients and their families. Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. Ensure compliance with state, program, and agency requirements. Maintain accurate and timely documentation for all patient interactions. Advocate for patients by connecting them with appropriate community resources and support services. Conduct quarterly in-person visits to patients’ homes Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: College degree required Minimum of 3 years of experience in case management, care coordination, or related services. Strong interpersonal, organizational, and problem-solving skills. Ability to work independently in a remote environment while managing a caseload. Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job DescriptionTitle: Coordinator, Community Engagement Reports to: Associate Director, Family & Community Support Department: Family & Community SupportPrimary Purpose The Coordinator, Community Engagement role provides an opportunity to be part of an exciting and vibrant community of adoptive families and adopted persons. This individual will have administrative as well as client-facing duties working with adopted persons and adoptive families within their role in this department. The ideal candidate will support the Associate Director and Manager within the department, is detail-oriented and can communicate with, engage, and support a diverse population of local, national and global families. This individual possesses excellent program coordination and planning skills with an enthusiasm to connect with our diverse adoption community. The Coordinator plays a central role in the development, advancement, planning and execution of community programming. The ideal team member will coordinate and implement work plans; engage and educate groups, and carefully monitor program activities to ensure growth, quality and outcomes. This person will also coordinate with marketing and outreach to make sure the events are advertised and reach their intended community. Occasional evening and weekend work required. This is a full-time, in-person position with an annual salary range of $60,000-$65,000. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 30,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by individuals dedicated to our staff. At Spence-Chapin we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 110 years has provided critical services to children, women, and families around the world. Key Performance Indicators • Facilitate and support community programming collaborating with Associate Director on outreach and onboarding to hosting activities and gathering feedback, • Facilitate Mentorship programming, including recruitment and training of mentors, outreach for and screening of mentees, planning all program activities, • Complete administrative roles associated with community programming along with Associate Director, • Assist Associate Director with planning a yearly calendar of events for community events, • including Mentorship, children and family playgroups, virtual groups and others as needed, • Support program development, operations and facilitation, including coordinating and providing logistical/setup for community events, monitoring expenses, and maintaining accurate up-to-date information, • Ensure electronic and physical files are maintained for clients and program events, • Represent Spence-Chapin when needed at conferences, community events and with partners, • Outreach and relationship building to expand network of partner organizations, • Provide additional assistance as requested and/or as appropriate, to ensure the ongoing success of community programming services at the organization, • Represent Spence-Chapin, when necessary, at conferences, community events, and with partners, • Perform any other departmental or agency-related duties or special projects as directed by supervisorEducation & Experiences, • Associate or Bachelor’s degree required, • At least 2-3 years of relevant program, administrative or project planning experience, • Experience in an administrative support role required, • Experience in working with sensitive populations, particularly children and families preferred, • Knowledge of and sensitivity to cultural diversity and cross-cultural issues, • Bilingual candidates a plus, • Must have personal, lived experience in the adoption or foster care systemTechnical Skills, • MS Office -Proficiency in Excel, Word, Outlook and PowerPoint, • Experience with database platforms, • Basic knowledge of CanvaKey Competencies, • Excellent oral and written communication skills, • Add something about being able to engage tweens and teens, • Strong administrative and organizational skills with ability to meet tight deadlines, • Ability to multi-task; strong execution skills thorough follow through and attention to detail, • Problem-solving mindset with customer-service focus, • Saturday for program events and occasional evening work necessary, • Ability to work in a collaborative environment with various departments, which supports both individual and cooperative work This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully Powered by JazzHR LKuWBclxji

Job Description About Us: Welcome to Pod Health, a beacon of comprehensive wellness that empowers you to take control of your health from the comfort of your home. Our user-friendly health monitoring devices seamlessly connect you with our monitoring services and your healthcare team, transmitting real-time data for unparalleled insights and swift intervention. We recognize that mere minutes and minor variations can have significant implications. Our pride lies in our rapid response times and unwavering attention to detail, leaving no room for oversight in patient home monitoring. Yet, our mission transcends medical proficiency. We are your allies, delivering support wherever you require it – from coordinating with diverse healthcare providers to offering education that empowers you to manage your health effectively. Our holistic approach to chronic care management acknowledges individual needs, tailoring services to each unique patient. Wherever you are, we offer solace through personalized care plans and unwavering support, maintaining your health trajectory. Our dedication extends to crucial post-discharge care, where quality transitional support curtails preventable readmissions and medical errors, bolstering your well-being with our dedicated specialists. Together, we craft personalized health plans that seamlessly integrate with your lifestyle. Pod Health's virtual clinic is your accessible gateway to top-tier medical care, epitomizing warmth and expertise at the touch of a button. Our commitment spans a broad spectrum of needs, making us your singular destination for addressing everyday healthcare requirements – from minor ailments to comprehensive care. Why Join Pod Health? Working with us at Pod Health means becoming integral to a dynamic team revolutionizing healthcare. Here's why you should choose us: Making a meaningful impact: Your work directly contributes to improving the lives and well-being of individuals. You can make a tangible difference in people's health journeys by providing innovative remote monitoring solutions and comprehensive care. Cutting-Edge Innovation: Join a company at the forefront of healthcare technology. We're constantly pushing boundaries and developing state-of-the-art health monitoring devices and virtual care solutions, offering you the chance to work with cutting-edge tools and techniques. Our team is united by a shared mission – to provide accessible, high-quality healthcare to everyone. Working with passionate, purpose-driven individuals fosters a motivating and inspiring work environment. We believe in the power of diverse perspectives. Join a company that values inclusivity and welcomes individuals from all backgrounds, fostering a rich and innovative work culture. Our commitment to innovation extends to all team members. Join us at Pod Health and be a part of a transformative journey that's shaping the future of healthcare while nurturing your own growth and fulfillment. Job Title: Care/Social Services Coordinator Reporting To: Operations Manager Location: Full-time on-site in Brooklyn, NY (11218) Position Summary: The Care/Social Services Coordinator plays a critical role in supporting patients across our telehealth platform by connecting them to essential community resources, behavioral health services, financial assistance, and care navigation. This individual ensures patients receive the social support they need to thrive in their care journey, especially those facing barriers such as isolation, food insecurity, housing instability, or mental health concerns. This is an on-site position, requiring strong communication, case management, and documentation skills. The ideal candidate will have a background in social work, case coordination, or healthcare navigation in a virtual/telehealth or outpatient setting. Key Responsibilities: • Conduct virtual assessments to identify patients’ social, emotional, and practical support needs, • Collaborate with clinical teams (nurses, physicians, behavioral health specialists) to coordinate holistic care, • Refer and connect patients to appropriate community resources such as:, • Housing support, • Food assistance programs, • Transportation services, • Behavioral health care, • Financial and insurance navigation, • Advocate for patients and help remove barriers to care continuity, • Maintain accurate documentation of assessments, referrals, and follow-up in the electronic health record (EHR) or care coordination software, • Track and follow up on referrals to ensure successful connection and outcomes, • Participate in interdisciplinary case conferences and care planning discussions, • Ensure all interactions comply with HIPAA and company privacy protocols, • Stay informed of regional and national support programs and maintain an updated resource database Required Qualifications: • 1-2 years experience in case management, medical social work, or patient advocacy, • Bilingual fluency in Spanish or Chinese, • Experience working in a healthcare or telehealth setting preferred, • Excellent verbal, written, and virtual communication skills, • Comfortable using care coordination tools, EMRs, and video conferencing platforms, • Strong understanding of community-based resources, public benefits, and healthcare systems, • High level of empathy, discretion, and organizational ability Preferred Qualifications: • Experience working with vulnerable populations (elderly, uninsured, Medicaid/Medicare patients), • Familiarity with behavioral health and substance use services Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Job Description Join Our Team as a NHTD/TBI Service Coordinator! Are you passionate about making a meaningful difference in people’s lives? Do you enjoy helping others access the support they need to live more independently and thrive in their communities? If so, we’d love to hear from you! We’re looking for a compassionate, organized, and dedicated NHTD/TBI Service Coordinator to join our team. In this role, you’ll be the go-to person for individuals applying for or participating in the NHTD (Nursing Home Transition and Diversion) and TBI (Traumatic Brain Injury) waiver programs. Your mission? Helping them navigate the system, access services, and build a more independent, integrated life. From coordinating medical, social, vocational, and educational support to ensuring a smooth transition from nursing facilities back into the community, your work will directly impact lives in a powerful way. What You’ll Do: • Be the primary point of support for waiver applicants and participants, • Help individuals access Medicaid and other vital services, • Create, coordinate, and monitor person-centered service plans, • Assist individuals transitioning from nursing homes into the community, • Support those already living in the community to maintain independence and avoid unwanted placement, • Conduct field visits to evaluate and ensure participant is safe at home. Education & Experience: Bachelor’s degree with at least 1 years of relevant care plan or case management skills Skills & Traits: • Strong communication and people skills – you’ll work with folks from all walks of life, • Crisis and time management savvy – you can handle challenges calmly and efficiently, • Reliable, supportive, and driven to make a difference, • Able to build trust and a strong rapport with participants, • Organized and deadline-oriented to keep participants on track with eligibility requirements\nCompany Description Our mission at HCS Home Care is to serve our patients with high ethical standards, principles and heart. We commit ourselves to providing our patients with the best in home health care possible. Our patients deserve compassionate, honest and reliable care from professionals who go the extra mile to provide it. We are dedicated to providing quality, compassionate and supportive services in an ethical manner to our patients and family members. These services are performed with dignity, respect and are available to individuals of all ages regardless of race, creed, disability or national origin. Our mission at HCS Home Care is to serve our patients with high ethical standards, principles and heart. We commit ourselves to providing our patients with the best in home health care possible. Our patients deserve compassionate, honest and reliable care from professionals who go the extra mile to provide it.\r\n\r\nWe are dedicated to providing quality, compassionate and supportive services in an ethical manner to our patients and family members. These services are performed with dignity, respect and are available to individuals of all ages regardless of race, creed, disability or national origin.

Job Description Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as a Saver Services Coordinator. Successful candidates will be responsible for answering inbound phone calls and emails from individuals saving in workplace and education savings plans such as 401(k), 403(b), IRAs, 529 plans, and ESAs, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our coordinators are often the first point of contact for these savers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line. What Will You Be Doing? Day-to-Day You May Also Be Expected To: Responding to inbound inquiries via email, chat, and phone Primarily supporting individuals saving in 401(k), 403(b), IRA, 529, ESA, and other workplace savings plans by: • Providing complete, accurate responses delivered with empathy and understanding, • Proactively handling concerns, troubleshooting problems, and providing solutions, • Reviewing plan documents and processing distribution requests, • Effectively gathering and analyzing information while using reason and good judgment to solve client problems, • Researching with the Vestwell team, as needed, to resolve inbound inquiries and respond to clients within promised deadlines, • Constantly evaluating our product and processes for improvement, • Providing continuous feedback to our product team around client interactions with our platform Satisfying quality assurance and KPI requirements • Meeting quality control expectations through the monitoring of contact resolution, • Adhering to prioritization requirements in order to meet company goals for servicing responsiveness, • Creating tickets and providing follow-up as required, • Adhering to client-facing and internal Service Level requirements Ensuring client retention and maintenance • Being the friendly, knowledgeable first point of contact for inbound inquiries Requirements The Necessities • College degree, some customer service experience, and financial services experience preferred, • Strong verbal, written, follow-up, and organization skills, • Comfortable with inbound and outbound phone calls from individuals saving in 401(k), 403(b), IRA, 529, ESA, and other workplace savings plans, • PC literacy; experience with Zendesk and Jira is a plus, • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Flexible and adaptable to constantly changing responsibilities and assignments This role will be based in either the Austin or King of Prussia office, and will be part of Vestwell's hybrid in-office operation. The expected base salary range for this position is $50K - $55K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. OUR PROCESS Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Hi, we're Oscar. We're hiring a Coordinator, Delegated Vendor Management to join our Network Contracting team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. You will report into the Director, Network Contracting. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $75,348 - $98,894 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders., • Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders, • Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required., • Support business alignment and oversight with key stakeholders by providing cross-program support to program leads., • Compliance with all applicable laws and regulations, • Other duties as assigned Requirements: • 2+ years of relevant experience Bonus points: • Experience with claim testing and Quality Assurance (QA), • Experience with ticketing system (such as Jira), • Experience with payers offering ACA/health exchange insurance, • Experience using analytical tools, including Microsoft Office and Google Suite This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Job Description: Amazing Home Care is actively seeking a full-time Bilingual Spanish/English Medicaid Coordinator to work in the Bronx business office. The ideal candidate will be detail-oriented, embed great communications skills, and be able to effectively multi-task; should also be computer savvy, have a good personality, and be able to work well with others. Must have Medicaid experience. Responsibilities: Manage client eligibility and recertification for Medicaid benefits Acting as a liaison between families, managed care organizations, and government agencies Guide clients with Medicaid applications, and renewals Maintain accurate, up to date records of all approvals, denials, and communications Track authorization expirations to ensure continuous care Ensure all monthly Spend-downs and Pooled Trust Income are paid in full Other duties as required Requirements: Prior experience in home care, Medicaid eligibility/Medicaid office is required Strong understanding of NYS Medicaid regulations Fluency in both English and Spanish (written and verbal) is essential. Excellent time management skills with proven ability to meet deadlines. Proficient in Microsoft Office, Excel, Word Excellent communication and interpersonal skills, be highly detailed and organized Benefits: Competitive yearly salary within the range of $48,000- $90,000, must have experience and qualifications. Opportunities for professional development and growth within the organization. Comprehensive benefits package including health insurance options. Supportive work environment dedicated to making a positive impact on the community. About Amazing Home Care Inc.: Amazing Home Care is a leading provider of quality home care services dedicated to enhancing the lives of individuals through personalized and compassionate care. We are committed to fostering an environment that values diversity, professionalism, and excellence in delivering support to our clients and their families.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Job Title: Billing Coordinator Location: New York NY 10018 Salary/Payrate: $80K-$100K annually (depending on location/experience) and AWESOME benefits!!! Work Environment: Hybrid (2 days WFH after 30 day initial training period) Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION THE OPPORTUNITY: As a Billing Coordinator, you are responsible for all aspects of drafting and finalizing client invoices for a group of dedicated attorneys. THE DAY-TO-DAY: • Coordinate with Partners, Attorneys and Secretaries to manage time entries and edits, adjustments, write-downs, rate management and bill posting., • Work directly with e-billing team to ensure that invoices that require electronic invoices are submitted timely., • Preparation and processing of high quality invoices. Prepare invoices in customized formats as required by clients and Partners. Perform override calculations and changes. Initiate requests for supporting documentation and review for accuracy., • Help to coordinate follow up on outstanding WIP and receivables. Work with assigned Partners to actively address aged unbilled fees and costs., • Assist Collections team with identification and reconciliation of payments received., • Provide basic financial data and analysis., • Work with billers and attorneys in other offices as needed. YOU HAVE: • College degree preferred or equivalent work experience, • 3-5 years of legal billing experience, • Experience with Aderant strongly preferred, • Proficiency in basic Microsoft Office, • Excellent oral and written communication skills, • Ability to prioritize effectively

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Careers Advancement Job SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities, • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staff, • Create schedules Qualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills

Job Description LaSante Health Center is seeking a Chronic Care Management Coordinator to join our team. The ideal candidate will serve as the primary point of contact for patients and families, guiding them through their care journey and connecting them to internal and external resources as needed. This position offers the opportunity to be part of a mission-driven, community-focused organization dedicated to delivering patient-centered care with compassion and respect. Key Responsibilities Act as the main point of contact for patients and their families regarding all aspects of care received at LaSante. Monitor and manage a designated panel of patients, particularly those with chronic health conditions. Support patients in understanding and managing their medical conditions, medications, and treatment plans. Enroll patients in medical and support programs that meet their needs. Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care. Assist patients with scheduling and navigating appointments, referrals, and follow-up care. Connect patients to community resources and social support that promote overall well-being. Perform additional duties as assigned by supervisors. Qualifications Strong customer service skills Proficiency with computers and ability to learn healthcare systems quickly Excellent organizational and multitasking skills Prior experience in care coordination or case management preferred

Job Description Position: Billing Specialist/Billing Analyst (Legal) Company: AM 100 Law Firm Location: New York, NY Comp Package: Base up to $90K, Paid Overtime, Tuition Reimbursement, Full Benefits, Bonus, 401K+, etc. Summary: The Billing Specialist/Analyst is required to prepare client invoices, as well as monitoring and follow-ups. Responsibilities include working with the Billing Manager and/or Partners to proactively administer their billing responsibilities, preparation/processing of timely and high-quality invoices, and monitoring/follow-up on outstanding receivables. Responsibilities for Billing Specialist/Billing Analyst (Legal): • Perform client billing and collection activities for assigned clients, • Monitor and manage outstanding accounts receivable, unapplied funds and collection efforts, • Generate and review Proformas for assigned partners at the beginning of each month, • Handle time/cost transfers; investigate appropriateness of where entries should be billed, • Pull back-up of costs to include with final invoices based on a client’s billing requirements, • Generate billing variance reports and write-off reports; acquire appropriate write-off approvals based on write-off amount thresholds., • Prepare electronic invoices in LEDES; submit electronic invoices to clients via their designated electronic billing system, • Establish working relationships with e-billing site vendors; make certain all timekeepers and rates are up to date on the sites;, • Track status of bills submitted, identify issues, and work to address rejections and reductions as they arise Monitor payment of assigned clients’ accounts receivable and coordinate collection efforts, • Provide assistance to partners and clients regarding outstanding and/or short paid invoices, • Maintain/enter status updates in Firm’s collection database Qualifications for Billing Specialist/Billing Analyst (Legal): • Bachelor’s Degree preferred, • 2+ years of billing experience within a law firm required, • Possess outstanding interpersonal skills in order to work effectively within a team environment, as well as independently, • Ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment, • MS Office with emphasis on Word and Excel, • Electronic Billing System *Additional titles for consideration include Legal Billing Coordinator, Legal Billing Associate and Legal Billing Assistant. Powered by JazzHR 6z2JEKIa2P

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue, Brooklyn, NY 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range Care Coordinators Under 2 Years Experience 48k-53k Annually Care Coordinators with two (plus) years of relevant experience $50-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW:Under supervision of the Program Director, the Service Coordinator (Homes Together Program) is responsible for providing case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.Bronx, New York 10455 KEY ESSENTIAL FUNCTION: Housing Liaison • Acts as liaison between participants, superintendents and building managers to ensure all repairs are completed to either the participant’s apartment unit or the building., • Maintains a Building / Apartment Log, which includes date, and condition of the apartments or building., • Reports all non-compliance issues with respect to the apartment and/or building to the Supportive Housing Manager, including incidents requiring immediate attention. Case Management and Record Keeping • Provides case management and on-site crisis intervention., • Completes required service plans., • Facilitates monthly CAB tenant meetings., • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary., • Maintains appropriate documentation of all tenant contacts., • Documents monthly progress notes in the participants’ chart., • Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services., • May escort participants to social services agencies, as requested., • Reports any alleged child neglect or abuse to the Supportive Housing Manager. Housing Reporting Requirements • Responsible for completing annual tenant rent calculation forms, when applicable., • Responsible for completing annual apartment inspection forms, monthly & Annual., • Updates monthly program data base., • Ensures annual leases are updated and filed. REQUIREMENTS: • Associate’s Degree or an equivalent related field required., • Three (3+) years previous relevant experience in a Mental or Behavioral Health environment required., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multi task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Our client, a real estate invest firm is seeking an Account Payable Support Specialist to join their team. • This is a long-term temp position which may have potential to convert to a perm job., • The position is fully on-site with a work schedule of Monday – Friday, 9am – 6pm., • The pay rate is $30.00 per hour. Property Management Accounts Payable Support Specialist Primary Purpose of Position: Coordinate accounts payable and financial accounting services for the assigned portfolio. Essential Functions: Accounting Operations • Process vendor invoices utilizing required expense allocations and ensuring vendors are billing according to contracts, negotiated rates and property budgets., • Perform invoice processing duties for the Property Management Office in a timely manner to avoid budget variances., • Responsible for diligently reviewing invoices and proactively reaching out to vendors to review and escalating questionable or inaccurate billings to the vendor in partnership with Property Management Coordinator., • Manage new vendor setup., • Review Nexus application for vendor billings, identify, research and resolve any incorrect billings. Act as a resource responding in a timely manner to any internal and/or external inquiries., • Process/review employee reimbursement requests., • Assist with the oversight of US Bank Visa account(s). Ensure proper coding by team members, review approvals and monitor final processing., • Act as liaison between Property Managers and Property Accountants during quarterly close activities and the preparation of assigned accruals., • Utilize corporate tools and practices to streamline AP processing and increase overall efficiency., • Provide high quality customer service to vendors and BXP employees., • Participate in the timely completion of the assigned portions of the annual operating budgets and related documents. General • Ensure compliance of corporate policies and procedures as they relate to both accounts payable and accounts receivable administration., • Provide support to Property Managers by producing, modifying, and/or distributing various internal forms, spreadsheets, and miscellaneous deliverables. Region/Building Specific Functions: • Perform other duties and special projects as assigned. Requirements and Qualifications: • High school diploma or equivalent educational certificate required; BA/BS Degree preferred., • Minimum of 2-5 years of progressively responsible administrative support experience and special projects experience required., • Experience in Accounts Payable preferred., • Experience with an Accounts Payable Automation Software preferred., • Related business/industry experience desirable., • Excellent organizational skills with ability to set priorities, manage multiple projects, and meet project deadlines., • Demonstrated ability to determine needs and achieve results without close supervision., • Demonstrated ability to take initiative and lead projects., • Ability to effectively interface with all departments of the company and to represent the company in a highly professional manner with all colleagues and outside partners., • Ability to work under pressure and within time constraints., • Superior verbal and written communication skills., • Excellent analytical skills., • Excellent attention to detail., • Ability to work independently and as part of a team., • Exhibit and champion excellence in work and willingness to embrace change., • Flexibility with work schedule to include working overtime on a periodic basis., • Proficiency with Microsoft Office Applications.

Job Description The Schwarzman Animal Medical Center's commitment to compassionate veterinary care dates back to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this this legacy today as the premier veterinary hospital in the tri-state area, maintaining the only Level 1 Trauma Center in New York City and the highest standards of care as part of our American Animal Hospital Association (AAHA) accreditation. With 150+ veterinarians working collaboratively across 20 specialties and services, our team prides itself on delivering world class veterinary care to help keep pet families together. A Commitment to Lifelong Learning When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way care is delivered industry-wide. This shared commitment to learning and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement, growth, and mentorship. About the Role of Care Coordinator for AMC's Cancer Institute The Schwarzman Animal Medical Center is seeking a full time Care Coordinator which will be responsible for providing clerical support to the hospital's Cancer Institute. Shift: • Monday, Wednesday, Thursday, Friday: 10am–6pm, • Saturday: 8am–4pmSkills Required:, • Minimum of 2 years veterinary/human health clerical experience, • Minimum of 2 years customer service in a professional setting, • Excellent written and verbal communication skills, • Well organized and the ability to multitask, • Ability to interact with all levels of staff, clients, and veterinarian practices, • Maintain confidently and handle sensitive information with accuracy according to policiesSpecific Duties and Responsibilities:, • Serve as primary liaison between The Cancer Institute at AMC and Referral Veterinarians (rDVM) as well as internal and external clients, • Responsible for client check in and check out, which includes (but not limited to) patient registration, admission, and discharge, • Effectively triage phone calls from AMC staff, rDVMs, and clients utilizing excellent decision making and problem solving skills to determine the appropriate response to meet client, rDVM, and pet needs, • Schedule appointments with clients and manage appointment reminders, no shows, and cancellations, • Provide efficient cash collection/payment planning while ensuring compliance with established guidelines and policies, • Obtain all necessary referral documentation, medical records, and pre-registration paperwork, • Provide concierge service to clients and referrals by greeting clients, helping them navigate the hospital, and directing them to appropriate areas, • Track and ensure that patient updates and all forms of client communication have been successfully distributed or transmitted to the rDVM and client, • Update clients as requested by veterinary staff with daily status reports on inpatient pets. Convey patient status information and instructions to the client in a thorough, comprehensive, and appropriate manner, • Process general information calls regarding routine pet care and information regarding other AMC services, • Care Coordinators will be required to master skills associated with electronic medical records and telephone systems to function at an ideal level within the department, • Other duties as deemed necessaryOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShifts:, • TBD Role: Coordinator for The Internal Medicine Department at AMC Department: Oncology Reports to: LVT Manager of Oncology Status: Full-Time Pay Range$23.95—$30.75 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Care Coordinator: Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and treatment services to individuals living with serious mental illness, complex medical needs and substance use needs. Under the NYC Department of Health and Mental Hygiene, our Non-Medicaid Care Coordination Program works with individuals who do not qualify for Medicaid and are living with serious mental illness, to deliver comprehensive, community-based services and ensure clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. Care Coordinators address a host of issues that impact clients directly such as housing, access to nutritious food, economic security/benefits, medication adherence, linkage with outpatient treatment providers or other community resources and social supports. RESPONSIBILITIES: The Care Coordinator has overall day-to-day responsibility and accountability for coordinating all aspects of an individuals’ care with complex and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical and psychosocial services in an efficient and effective manner. Individuals are provided care in their home/community at least twice monthly, and more frequently if needed. Duties of the Care Coordinator focus on integration and coordination of physical health, mental health and overall social needs. The Care Coordinator must become an active participant in all phases of care transition to assure that enrollees received all required mental and medical follow up care and services and re-engagement of patients who have become lost to care. The Care Coordinator electronically monitors and tracks data regarding the individual and alerts all members of the Care Team when follow-up is required. • Accountable for engaging and retaining individuals in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the client, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for clients to care services including physical, psychiatric, and substance use within their provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence-based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other medical services based on individual physical needs and preferences., • Tracks and shares client information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address client needs., • Reassesses needs for services and reviews clients’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files. The Care Coordinator is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology, or a related health/human services field with 2 years of direct work with the target population or Degree/Certification in Medical and Clinical Assistance or Health Professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • Combination of skills in the areas of crisis intervention, time management, and psychosocial rehabilitation skills., • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Knowledge of community medical resources and their financial requirements., • Excellent computer skills., • Ability to read and write in English, • Knowledge of computer programs (MS Word, Excel, PowerPoint, & Outlook)., • Good communication skills. • Knowledge of the second language is preferred (Spanish, Russian, Creole, Cantonese). We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: www.ccbq.org \nCompany Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required.Fully bilingual (written and spoken) in both English and Dutch. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday to Friday, 6:00 AM to 2:00 PM ET What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. You And Your family: • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through: • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in: • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year., • $200 per year donation matching to support your favorite causes Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: Care Coordinators with two years' experience or less $48-53K Annually Care Coordinators with two years' experience or more $50-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description TITLE: Discharge Coordinator REPORTS: Clinical Director FLSA CODE: Non-exempt PRIMARY DUTY: Direct Care OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements. SPECIFIC DUTIES & RESPONSIBILITIES: • Monitor and evaluate consumer needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Maintain up-to-date consumer charts including referrals and outcomes., • Support adherence to treatment plan recommendations, • Responsible for ongoing consumer discharge planning., • Review and generate daily referrals., • Coordinate schedules, troubleshoot conflicts and ensure compliance with all appointments for designated consumers., • Develop and facilitate Independent Living Skills workshops to build skills and increase knowledge related to activities of daily living, ability to access community-based resources, spending habits and money management., • Assist consumers in navigating the subsidized housing identification and application process. This includes completing 2010e applications on all residents seeking subsidized housing., • Assist consumers in filling out all necessary paperwork, accompanying residents to interviews, following up with supportive housing agencies and ensuring that all housing units applied for are safe and affordable., • Link consumers to instrumental support services such as Medicaid, Medicare, Social Security, food stamps, home health care, Senior Citizen Rent Increase Exemption (SCRIE) and home delivered meals prior to discharge., • Link consumers to psychosocial/healthcare support services (e.g. SUD recovery supports, aftercare, mental health, primary care, social adult day services, senior centers, etc.) prior to discharge., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Knowledge of city, state, and federal guidelines for public and private low-income housing, entitlements and health insurance., • Ability to research and network with other agencies/community based services to meet a variety of client needs., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Excellent written and verbal communications skills., • Must be able to work a flexible schedule., • This position requires regular travel throughout the five (5) boroughs. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Foster Care Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: Care Coordinators with two years' experience or less $48-53k Annually Care Coordinators with two years or more experience $50-55K Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care., • Experience providing service coordination and information, linkages, and referrals for community-based services. Administrative Info

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 175 years. CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: Community Health Advocates (CHA); the CSS Navigator Network (CNN); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; the Independent Intellectual and Developmental Disabilities Ombudsprogram (IDDO) and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. The New York State Department of Health awarded CSS a contract to run the Independent Consumer Advocacy Network (ICAN), the statewide Ombudsprogram for Medicaid Managed Long Term Care (MLTC). For more information, see http://icannys.org. CSS seeks to hire a Helpline Coordinator to provide consumer assistance through the ICAN Helpline. The ICAN Helpline Coordinator will provide consumer assistance to callers on the ICAN helpline. Job Responsibilities: • Handle live answer telephone calls from health consumers, family members and others on the ICAN Helpline;, • Conduct intake with clients calling the Helpline;, • Provide information, education, and referrals to callers to help them successfully enroll in or utilize Medicaid Managed Long Term Care (MLTC) coverage and other covered managed care plans;, • Ensure the proper recording of consumer information, data and detailed case notes for each case;, • Ensure timely responses for consumer cases requiring callbacks and follow up;, • Contribute to reporting of helpline trends and statistics; and, • Other responsibilities identified by Supervisor. Job Requirements: • BA or relevant advanced degree required, • Experience working with older adults and people with disabilities required, • Written and spoken fluency in Spanish required, • Extensive experience providing customer service assistance required, • Proficiency with MS Office required, • Experience providing customer service assistance on a helpline preferred, • Experience entering case notes into Salesforce or other database preferred, • Ability to provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the consumers, including individuals with limited English proficiency, • Strong communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications, • Ability to project patience, competence, and care for other people’s welfare through oral and written communications, • Experience with and understanding of the health care system or demonstrated willingness to learn about it, • Most days the schedule will be 9am-5pm, however one day per week may be 8am-4pm and one day per week may be 10am-6pm. Salary and Benefits: This position is union represented by Local 1199 SEIU with an annual salary of $75,196.00 with comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, etc. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must use their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Job Description About rag & bone From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future. Job Summary: The Accounts Receivable Specialist oversees the domestic wholesale AR portfolio across major, off-price, and specialty accounts, ensuring timely collections, accurate cash application, and full vendor compliance. This role manages end-to-end AR activities including account reconciliation, dispute resolution, customer account setup, and aging oversight while maintaining clear visibility for management through detailed reporting and trackers. Partnering closely with Sales, Customer Service, and Logistics, the coordinator drives process improvements, resolves urgent issues, and supports order release and payment resolution in a fast-paced, high-volume environment. Responsibilities: Oversee the domestic wholesale AR portfolio across Majors, Off-Price, and DOM Specl Accounts, ensuring timely collections and accurate cash application. Monitor and manage vendor compliance by reviewing portal activity, invoices, and account status. Reconcile accounts, investigate disputes, and coordinate resolutions across Sales, Customer Service, and Logistics. Maintain visibility for management through up-to-date AR aging reports and portfolio trackers. Drive efficiency by partnering with Sales and Customer Service to improve processes around order release, payment reconciliation, and claims handling. Own the full setup process for new customer accounts, including credit terms, tax documentation, and billing accuracy. Run daily AR aging reports and follow up on overdue balances; generate and send statements. Track invoices in vendor portals and update Excel trackers for majors on a monthly cadence. Manually upload invoices to multiple vendor portals on a weekly schedule. Send weekly prepayment requests and follow up to ensure timely collection and order releases. Respond to a high volume of ad hoc requests and “fire drills” via email, troubleshooting quickly to keep orders, payments, and reconciliations moving. Partner with Sales and Customer Service to release orders in line with credit limits and resolve claims/payment holds. Requirements: D365 ERP -- daily (invoice processing, settlements, reporting). Excel -- daily (aging reports, trackers, reconciliations). Vendor portals (Nordstrom, Neiman Marcus, Revolve, Bloomingdale’s, etc.) - weekly or as needed for invoice tracking and uploads. Email/Outlook & Teams -- daily (cross-team and client communication). Skills and strengths: Strong attention to detail and accuracy in financial tracking and reconciliations. Ability to stay responsive under pressure, resolving urgent issues quickly via email and cross-team communication. Process-driven mindset with a knack for building trackers, reports, and automations that increase efficiency. Collaborative approach, partnering effectively with Sales, Customer Service, and Logistics to resolve disputes and unblock payments. Rules we live by | Rules you live by Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity Have No Fear | Innovate and solve problems Own Every Decision | Work together and get results Quality Matters | Not only with product, but we see it in our people Make Shit Happen | Be disciplined, be competitive Our in-office policy is in office, 4 days a week. Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k Salary: The target salary for this role is between $60,000 and $70,000 based on candidates' experience and expectations. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR DdKleJwFal

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are currently seeking a PrEP Navigator to work at our 400 Broadway location. Position Summary: The PrEP Navigator is responsible for recruiting people who are HIV positive or at high risk for HIV infection. This individual must provide navigation to patients on PEP and PrEP to engage and retain in care. The PrEP Navigator will conduct outreach at high risk venues where POC and MSM convene throughout New York City. The major duties of the position include, but are not limited to: • Client Services - Provide direct services to person who are high risk for HIV infection under supervision of PrEP Coordinator., • Conduct outreach and recruitment activities to the target populations including HIV testing events and other health fair., • Collaboration and Services - Collaborates with the clinical team to coordinate care and services for the program’s clients., • Work collaboratively with agency staff from various departments., • Administrative - Maintain accurate records on the services and activities such as attendance, registration, client’s interactions and other required documentation according to the protocols and standards of APICHA’s Support Services Department in designate database and reporting structures., • Collects, prepares, and reports of services and activities completed in a timely manner., • Participates internal and external meetings as assigned and appropriate., • Other activities as assigned. Qualifications: • High school diploma/GED with 1 year of working experience in a related field required. May consider: some college education with 1 year of working experience., • Strong socio-cultural identification with the target population or experience in working with target population strongly preferred., • Fluency in Spanish or one of Asian languages preferred., • Appreciation of and commitment to Apicha’s mission and values., • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint)., • Ability to work effectively in both a collaborative as well as individual setting., • They must be able to complete the Chief Medical Officer’s training/certification to conduct rapid HIV antibody and antigen testing with 60 days of hire. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description An organization is seeking a bilingual Service Coordinator fluent in English and Spanish to provide essential support services. This role involves regular home visits, coordinating care, and serving as a vital resource for clients. Candidates must possess strong communication skills, a passion for helping others, and the ability to navigate diverse needs effectively. Responsibilities Include: • Conduct home visits to assess client needs and provide assistance., • Coordinate and monitor the delivery of services to ensure quality and satisfaction., • Serve as a liaison between clients, families, and service providers., • Maintain accurate documentation and prepare regular reports., • Support clients in accessing community resources and programs. Ideal Qualifications: • Associate’s or Bachelor’s degree required., • Fluency in both English and Spanish is essential., • Strong interpersonal and communication skills., • Ability to work independently and manage a diverse caseload., • Previous experience in a service or coordination role is a plus. This position offers an opportunity to make a meaningful impact in the community while utilizing bilingual skills. If you meet the qualifications and are passionate about service coordination, apply today! Salary: $50k - $60k/Year To apply, please send your resume to Racheli@bhirednyc.com

Job Description Position: Billing Specialist/Billing Analyst (Legal) Company: AM 100 Law Comp Package: Base up to $100K,Paid Overtime, Tuition Reimbursement, Full Benefits, Bonus, 401K+, etc. Summary: The Billing Specialist/Analyst is required to prepare client invoices, as well as monitoring and follow-ups. Responsibilities include working with the Billing Manager and/or Partners to proactively administer their billing responsibilities, preparation/processing of timely and high-quality invoices, and monitoring/follow-up on outstanding receivables. Responsibilities for Billing Specialist/Billing Analyst (Legal): • Perform client billing and collection activities for assigned clients, • Monitor and manage outstanding accounts receivable, unapplied funds and collection efforts, • Generate and review Proformas for assigned partners at the beginning of each month, • Handle time/cost transfers; investigate appropriateness of where entries should be billed, • Pull back-up of costs to include with final invoices based on a client’s billing requirements, • Generate billing variance reports and write-off reports; acquire appropriate write-off approvals based on write-off amount thresholds., • Prepare electronic invoices in LEDES; submit electronic invoices to clients via their designated electronic billing system, • Establish working relationships with e-billing site vendors; make certain all timekeepers and rates are up to date on the sites;, • Track status of bills submitted, identify issues, and work to address rejections and reductions as they arise Monitor payment of assigned clients’ accounts receivable and coordinate collection efforts, • Provide assistance to partners and clients regarding outstanding and/or short paid invoices, • Maintain/enter status updates in Firm’s collection database Qualifications for Billing Specialist/Billing Analyst (Legal): • Bachelor’s Degree preferred, • 2+ years of billing experience within a law firm required, • Possess outstanding interpersonal skills in order to work effectively within a team environment, as well as independently, • Ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment, • MS Office with emphasis on Word and Excel, • Electronic Billing System *Additional titles for consideration include Legal Billing Coordinator, Legal Billing Associate and Legal Billing Assistant.

Job Description Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. We are currently seeking a Care Coordinator in our 400 Broadway location. Position summary: Lead a team of patient navigators and patient assistant to ensure care coordination services are provided to all clients assigned to meet clients’ needs for better health outcome. Provide day-to-day supervision to the patient navigators and patient assistant assigned by weekly schedule monitoring, chart review, face-to-face case discussion, and performance reviews. Responsible for implementation of service/care plan, supported by Patient Navigators. Conduct outreach & recruitment for Apicha CHC to promote the Agency services. Qualifications: BA/BS in related field with two (2) years of qualifying experiences required. An advanced degree in one of the qualifying fields may be substituted for one (1) year of qualifying experience may be considered; Experience working with target populations strongly preferred. The target populations: HIV/AIDS who are virally unsuppressed, individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or chronic hepatitis; Ability to adapt changing environment; Appreciation of and commitment to Apicha’s mission and values required; Excellent MS Office skills (Outlook, Word, Excel, PowerPoint) required; Ability to work effectively in both a collaborative as well as individual setting; Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC; Excellent customer service skills to assist in resolving member complaints; Strong verbal and written communication skills – for both internal and external audience.

Job DescriptionCompany Description Join One of New York's Most Awarded Mental Health Employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. 2025 and 2026 Time City & State Top Workplace in New York Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years Serving 15,000+ clients every month 50+ years of transforming lives across New York City If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: • Competitive compensation and outstanding benefits, • Career growth through our Academy and leadership development programs, • A collaborative, mission-driven culture where our employee matters, • The chance to make a lasting impact on thousands of lives every single day Come build a career where purpose meets possibility! Job Description Are You a Good Fit? We are currently seeking an energetic, bright, and self-motivated Care Coordinator to join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 91-09 Roosevelt Ave, Jackson Heights, NY 11372 Gateway to Wellness is a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area. Job Responsibilities: • Manage a 85+ caseload of Health Home Care clients, • Assist in developing a Comprehensive Care Plan, • Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life), • Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists, • Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records, • Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone, • Hybrid schedule Monday-Friday must be onsite Monday, Tuesday and Thursday.Qualifications, • MUST be bilingual (English/Spanish), • Bachelor's Degree required, • Experience with RMA required, • Experience with HARP clients preferred, • Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan, • Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload, • Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive. NYPCC is an Equal Opportunity Employer Additional Information Salary: $47,000 - $60,000 per year Compensation commensurate with experience and qualifications. All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: Workplace Experience Coordinator - Level 1 Job Description The Workplace Experience Coordinator - Level 1 delivers a world-class, white-glove customer service experience to employees, visitors, and guests in a professional office environment. This role serves as the primary point of contact for everyone entering the facility and supports a wide range of workplace services, event coordination, and room configurations to ensure a seamless and welcoming experience throughout the building. Responsibilities • Serve as the first point of contact for all individuals entering the facility, greeting them with a friendly, professional, and welcoming demeanor., • Issue visitor and parking passes and follow established security protocols to ensure proper access control., • Answer incoming telephone calls in a professional manner and create a memorable first impression for callers., • Create presentations and occasionally speak to groups of varying sizes to support workplace experience initiatives., • Arrange and confirm recreational, dining, and business activities on behalf of employees and guests, ensuring accurate and timely coordination., • Manage janitorial and maintenance work orders as needed, following established procedures and escalating issues when appropriate., • Coordinate and execute workplace services, including mail handling, office supply services, and onboarding support for new employees., • Acknowledge and respond to inquiries and complaints from employees, guests, and co-workers, providing solutions in a professional, customer-service-driven manner., • Plan, coordinate, and manage on-site events, including securing event space, organizing room set up and breakdown, and ensuring delivery of required supplies., • Configure rooms for meetings and events, including set up and tear down, to meet the specific requirements of each function., • Follow property-specific security and emergency procedures and promptly notify appropriate parties to help ensure the safety of all individuals in the building., • Coordinate with vendors who provide services or goods to the workplace, ensuring smooth delivery and service quality., • Explain detailed or complex information clearly within the team and follow specific directions provided by the manager., • Perform tasks with impact through clearly defined duties, using established methods and detailed procedures., • Apply existing procedures to solve straightforward problems, exercising limited discretion while maintaining accuracy and consistency., • Support a professional, white-glove service culture by maintaining high standards of courtesy, responsiveness, and attention to detail in all interactions. Essential Skills • High School Diploma or GED., • Up to 2 years of job-related experience in customer service, hospitality, office services, or a similar environment., • Ability to follow basic work routines, standards, and established procedures consistently., • Strong communication skills to exchange straightforward information clearly and professionally with employees, guests, vendors, and team members., • Working knowledge of Microsoft Office products, including Word, Excel, Outlook, and related tools., • Strong organizational skills with the ability to manage multiple tasks and priorities in a dynamic environment., • Inquisitive mindset with a willingness to learn, ask questions, and improve processes., • Demonstrated white-glove support and customer service orientation., • Attention to detail in data entry and documentation, including use of Excel for basic data entry., • Excellent people skills with the ability to build rapport and maintain a positive, welcoming atmosphere. Additional Skills & Qualifications • Experience in workplace experience, office and soft services, or corporate hospitality is beneficial., • Experience in event coordination, room configuration, or meeting support is an advantage., • Comfort speaking to groups of various sizes and presenting information clearly., • Experience coordinating with vendors and managing service requests is helpful., • Ability to work effectively as part of an onsite team that includes an account manager and workplace experience manager., • Capability to handle inquiries and complaints with professionalism and a solution-focused mindset. Work Environment This role is based in a professional office environment at a designated building location and requires onsite presence. The setting emphasizes a polished, white-glove service culture focused on delivering an exceptional experience to employees and visitors. The Workplace Experience Coordinator works closely with other onsite team members, including an account manager and workplace experience manager, and regularly interacts with vendors and building services. The position involves frequent movement around the facility to support room configurations, event setups and breakdowns, mail and office supply services, and coordination of janitorial and maintenance requests. Standard business technologies such as Microsoft Office (Word, Excel, Outlook) are used daily for communication, scheduling, data entry, and documentation. Multiple shift options are available, with typical hours falling within daytime and early evening schedules, including variations such as 7am–4pm, 8am–5pm, 9am–6pm, 10am–7pm, and 11am–8pm across different weekday and weekend patterns (e.g., Monday–Friday, Tuesday–Saturday, Sunday–Thursday). The environment is structured, procedure-driven, and safety-conscious, with clear security and emergency protocols that must be followed to maintain a secure and comfortable workplace for all. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Aug 27, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range Care Coordinator (Under 2 Years) $48,000-53K Annually Care Coordinator (2 Years and Over) $50,000-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. Lenox Hill Neighborhood operates two Older Adult Centers, the Center @ Lenox Hill Neighborhood House and the Older Adult Center @ Saint Peter’s Church, serving adults 60 and older from diverse backgrounds and abilities, from the very active to the very frail, residing in New York City. The Center @ Lenox Hill Neighborhood House provides an incredible array of expansive programming that attracts 350 older adults daily while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities 7 days a week. The Older Adult Center @ Saint Peter’s Church, the only older adult center in East Midtown, attracts 150 older adults daily, serving farm to table lunch and offers a full schedule of social, legal, health, and unparalleled arts and cultural offerings 5 days a week. The Programming Coordinator will be an integral member of our Older Adult Centers, joining other administrative staff, social workers, program assistants and numerous volunteers who serve our members each day. Reporting to the Deputy Director, the Programming Coordinator will provide critical programmatic and administrative support to the cadre of arts, education and wellness programs offered at the Older Adult Centers. Responsibilities include, but are not limited to, the following: • Interface daily with members providing excellent customer service, fielding questions and responding to member needs, • Assist with all aspects of administrative management of activity programming and services, including ensuring accurate programming data is recorded in the correct database, • Input and edit activities in the calendar software, inDesign, • Complete cross-checking of attendance documents using designated platforms and spreadsheets, • Manage and lead activities at the Older Adult Centers, • Coordinate and administer cultural performances and workshops in partnership with a variety of community and cultural institutions, including our ongoing Sundays @ 1 concert series, • Support volunteer and staff instructors in scheduling activities, preparing class supplies, and arranging spaces for classes and workshops, • Help to produce and manage theatrical and other performances featuring members, • Arrange and manage cultural and shopping trips for members, • Help facilitate day-to-day operations of our Older Adult Centers and ensure they are conducted in accordance with our high-performance standards and government regulations, • Cultivate and maintain ongoing partnerships with community and cultural institutions across New York City, • Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines, • Complete all other duties and responsibilities as assigned by the Deputy Director Qualifications: The ideal candidate for the Programming Coordinator role thrives in a dynamic, community-focused environment and is committed to enhancing the quality of life for older adults. They possess strong organizational, administrative, and customer service skills, with the ability to multitask and remain detail-oriented in a fast-paced setting. The candidate is resourceful, compassionate, energetic, and self-motivated, with the creativity to design thoughtful programming and services. They demonstrate strong interpersonal skills and can work effectively with individuals from diverse backgrounds. As part of a collaborative team, they communicate clearly with a variety of stakeholders and contribute as an engaged team player. A Bachelor’s degree is required with relevant experience. Fluency in Chinese is strongly preferred. The Programming Coordinator must be willing and able to work a non-traditional, fast-paced, full-time schedule that will span Sunday-Thursday at both centers, to support our extended hours of operation and the needs of our clients. The weekly schedule is as follows: • Sundays 7:30am – 3:30pm, • Mondays, Wednesdays, Thursdays 10:30am – 6:30pm, • Tuesdays 8:30am – 4:30pm Salary: $70,000 What we Offer: • Comprehensive health insurance choices for staff and their families, • Extensive paid time off – 25 days’ vacation; 12 holidays; and sick time, • Matching contributions to Retirement Plan, • Paid parental leave policy for all staff, • Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more, • Free Life Insurance – 3x annual salary, • Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit, • Supplemental Insurance Coverage (Accident, Hospital and Critical Illness), • Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more., • Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool, • Staff group fitness classes, swimming lessons and lap swim for staff, • PSLF (Public Service Loan Forgiveness) Eligible Employer All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws. At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.

Job DescriptionJoin Smiles on Smiles Dental Care as our next Patient Care & Assistant Financial Coordinator! Patient Care & Assistant Financial CoordinatorPatient Care & Assistant Financial Coordinator Dental assisting was included in the title because our preferred candidate would be an experienced dental assistant who wants to move into a leadership and patient-facing coordination role. We see these candidates as those that understand treatment better than traditional front desk applicants, can discuss dentistry with confidence, and fit your practice philosophy particularly well. In many ways, the ideal candidate for your office is probably “half treatment coordinator, half relationship manager” rather than a traditional insurance or front-desk specialist. Process would be: 1) Phone and video chat interview 2) In person interview 3) Work interview at 20 per hour, typically 3 days maximum. 4) Onboard or decline. 5) Begin at starting rate of 25 per hour to 40 per hour. Part time or Full time TBD on availability as well as fit. About Us We are a relationship-centered dental practice focused on exceptional patient care, clear communication, and long-term trust. We believe dentistry is about people first. Our goal is not simply to provide treatment, but to help patients understand their options, feel comfortable with their decisions, and receive care in a supportive environment. We are seeking a Patient Care & Financial Coordinator who enjoys building relationships, helping people navigate healthcare decisions, and creating a positive patient experience from start to finish. This is a hybrid role that combines treatment coordination, patient communication, scheduling support, and financial coordination. Position Summary The Patient Care & Financial Coordinator serves as a bridge between patients, doctors, and the administrative team. This individual helps patients understand recommended treatment, coordinates scheduling and follow-up care, discusses financial arrangements, and ensures patients feel informed and supported throughout their dental journey. The ideal candidate is organized, compassionate, proactive, and comfortable discussing both treatment and finances. Responsibilities Patient Care Coordination • Follow up with patients regarding diagnosed treatment, • Assist patients with non-clinical treatment questions, • Help patients understand treatment sequencing and next steps, • Coordinate larger or multi-visit treatment plans, • Maintain communication with patients throughout treatment, • Assist with specialist referrals and case coordination, • Support patient retention and continuity of care Financial Coordination • Review treatment estimates with patients, • Explain insurance estimates and anticipated patient responsibility, • Discuss payment options and financing arrangements, • Collect deposits and treatment-related payments, • Coordinate financial arrangements prior to treatment, • Follow up on outstanding patient balances when appropriate, • Work closely with the financial team to ensure accurate communication Scheduling & Administrative Support • Assist in scheduling treatment appointments, • Help optimize the schedule and fill openings when appropriate, • Coordinate treatment timing between providers, • Support patient communication regarding schedule changes, • Maintain accurate patient records and documentation Patient Experience • Help patients feel comfortable and informed, • Resolve concerns before they become larger issues, • Communicate with empathy and professionalism, • Serve as a trusted point of contact for patients throughout treatment Qualifications Preferred: • Experience in a dental office, • Experience as a treatment coordinator, financial coordinator, dental assistant, or front office team member, • Familiarity with dental insurance and treatment planning, • Strong communication and interpersonal skills, • Ability to discuss finances comfortably and professionally, • Strong organizational skills and attention to detail, • Ability to multitask while maintaining a high level of patient service What Success Looks Like Successful candidates will: • Build strong relationships with patients, • Improve treatment follow-through and case completion, • Help patients gain financial clarity before treatment, • Maintain excellent communication between patients and the clinical team, • Contribute to a positive and supportive office culture, • Help ensure that no patient falls through the cracks Our Culture We value: • Kindness, • Accountability, • Teamwork, • Clear communication, • Continuous learning, • Patient-centered care We are looking for someone who genuinely enjoys helping people and wants to be part of a team that prioritizes quality, trust, and long-term relationships over volume.

Job Description Make a Meaningful Difference in Your Community Mindify Wellness and Care is seeking a compassionate, outgoing, and bilingual Patient Care Coordinator to help connect older adults with behavioral health services that can improve their quality of life. This is a relationship-focused role for someone who enjoys working directly with people, educating communities, and making a meaningful impact. You'll spend your time visiting adult day care centers, building trust with participants and families, providing information about available mental health services, and helping individuals navigate the care they need. If you're passionate about helping others, comfortable speaking with diverse groups, and enjoy creating genuine connections in your community, we'd love to hear from you. This role combines patient support, community outreach, education, and advocacy in a way that makes a real difference for those we serve. Compensation & Benefits Hourly Rate: $23–$25 per hour In addition to competitive pay, we offer: • Mileage reimbursement for eligible travel between multiple locations., • Consistent weekday daytime scheduling., • A flexible, community-based work environment., • The opportunity to build meaningful relationships with seniors and their families., • Valuable experience within a growing behavioral health organization., • A rewarding role supporting access to mental health care in underserved communities. We recognize the valuable contribution bilingual professionals make in helping patients feel understood, supported, and connected to care. Why Join Mindify Wellness and Care? At Mindify Wellness and Care, we believe that access to quality mental health care can transform lives. Our team is dedicated to helping individuals overcome barriers to care while creating a supportive, compassionate experience for every patient. As we continue to expand our behavioral health services throughout New Jersey, we're looking for individuals who share our commitment to service, advocacy, and community engagement. This is an excellent opportunity for someone who enjoys working independently, building relationships, and making a meaningful impact while growing professionally. What You'll Do • Visit assigned adult day care centers throughout Northern and Central New Jersey., • Educate participants, families, and staff about Mindify's psychiatric, therapy, and behavioral health services., • Build strong, trusting relationships with adult day care participants and caregivers., • Help identify individuals who may benefit from behavioral health support and facilitate referrals., • Assist patients in understanding available treatment options and accessing services., • Support patient engagement and continuity of care., • Serve as a liaison between patients, families, providers, and adult day care staff., • Provide Spanish-English interpretation and translation when needed., • Collaborate with center administrators, activity coordinators, and care teams., • Maintain accurate documentation of outreach activities, referrals, and patient interactions., • Uphold HIPAA standards and maintain patient confidentiality., • Perform additional patient advocacy and support activities as needed.What We're Looking ForRequired Qualifications, • Fluent in both English and Spanish., • Excellent communication and interpersonal skills., • Comfortable speaking one-on-one and presenting to small or large groups., • Strong relationship-building and advocacy skills., • Valid driver's license and reliable transportation., • Willingness to travel throughout Northern and Central New Jersey., • Organized, dependable, and self-motivated., • Proficiency with Microsoft Office and electronic documentation systems.Preferred Qualifications Experience in any of the following areas is helpful but not required: • Patient services, • Healthcare, • Behavioral health, • Social services, • Community outreach, • Senior services, • Patient advocacy, • Customer service Most importantly, we're looking for someone who genuinely enjoys helping others and building meaningful connections within the community. Schedule & Work Environment This is a part-time position with most hours occurring during standard weekday daytime hours. • Typical schedule: Monday through Friday, • Generally between 8:30 AM and 2:30 PM, • Up to approximately 30 hours per week, • Daily schedules may vary based on community needs, patient engagement activities, and travel requirements This role is primarily community-based and involves regular travel to partner adult day care centers throughout Northern and Central New Jersey. About Mindify Wellness and Care Mindify Wellness and Care is dedicated to expanding access to compassionate, high-quality behavioral health services throughout New Jersey. We believe every individual deserves support, understanding, and access to the care they need to thrive. By joining our team, you'll help bridge the gap between individuals seeking care and the services that can improve their well-being, while becoming part of an organization committed to growth, innovation, and community impact. Powered by JazzHR Gvi9rojeur

Job Description Benefits Pulled from the full job description • Paid training, • Parental leave, • Health insurance, • Paid time off, • Vision insurance, • Dental insurance, • Paid sick time Full job description Position Summary The Receptionist/ Patient Care Coordinator will strive to deliver five-star concierge-level customer service to every patient from their initial evaluation through each subsequent contact until discharge. This includes fielding and responding to patient questions and requests and providing prompt, thorough follow-up. The ability to travel between offices and flexibility (with notice) to cover additional shifts or work extended ours is required Accountabilities The Receptionist / Patient Care Coordinator is the face of the practice and must make an excellent first impression. Friendly, outgoing, engaging, with a positive, can-do attitude, commitment to delivering an excellent patient experience, and the highest standards of professionalism and courtesy are required. This position reports to the Office Manager who may at times not be onsite and therefore requires confidence, resourcefulness, an entrepreneurial spirit, and superior problem-solving capabilities, as well as the ability to work independently without direct day-to-day supervision. Success will be measured based upon the following: • Displaying top notch professional etiquette in all interactions with both patients and H&D staff., • Articulate and strong communication skills both written and verbal, including use of correct grammar, spelling, and punctuation., • Attention to details and consistent follow-up to ensure accuracy and process completion., • Crisis management skills; the ability to triage unexpected events to help mitigate any adverse effects on the practice or patient., • Discretion when handling confidential information., • Willingness to go the extra mile to ensure a positive patient experience. Day-to-Day Operations: • Check in patients for their appointments and collect copays., • Cancel and/or reschedule patients as needed., • Assist new patients in completion of intake paperwork., • Respond to all phone and email queries., • Monitor and follow-up on needed referrals., • Fill last minute cancellations from the clinic’s waitlist., • Close-out and reconciliation of daily receipts., • Run copay reports daily to ensure optimal collection rates., • Daily quality assurance checks., • Legal Compliance: Follow all federal and state laws and guidelines (e.g, Medicare, HIPAA). Technical Skills • Basic office technology skills including Microsoft Office Suite (Outlook, Word, Excel, Teams), PDF, Scanners, copy machines and fax machines, Telephone, • Electronic Medical Records (EMR) systems and online scheduling (we use PromptEMR), • Familiarity with medical terminology and HIPAA compliance regulations Education/Prior Experience: • High School Diploma (associate degree or higher preferred), • Minimum of 1-year front desk experience in a healthcare setting (required), • Familiarity with healthcare insurance billing policies and procedures (desirable) About H&D Physical Therapy H&D Physical Therapy is a therapist-owned, family-oriented practice that prioritizes personalized, one-on-one care over the pressures of large-scale, high-volume settings. With locations across Manhattan and Brooklyn and onsite partnerships at top firms, we foster a supportive, collaborative environment for both our patients and our team. We specialize in: • Orthopedics and sports rehab, • Pelvic floor therapy (all genders), • Vestibular and balance disorders, • TMJ, post-surgical recovery, and complex pain We are committed to delivering exceptional care to every patient, focusing on their individual goals and needs. Unlike larger, high-pressure environments that prioritize volume over quality, H&D values work-life balance and offers a mentorship-driven culture where clinical excellence thrives. Better Begins Here. With us—and with you. Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Parental leave, • Vision insurance Schedule: • 8 hour shift, • Monday to Friday Ability to Relocate: • New York, NY 10128: Relocate before starting work (Required) Work Location: In person

Job Description At HouseCalls Home Care, we’re more than a Licensed Home Care Services Agency (LHCSA) — we’re a mission-driven team dedicated to providing compassionate, high-quality care that helps elderly and disabled individuals live with dignity and comfort at home. We’re seeking a Bilingual (Spanish-speaking) Patient Care Coordinator to join our Brooklyn office. In this vital role, you’ll serve as the bridge between patients, families, and providers, ensuring personalized care that truly makes a difference. Why You’ll Love Working Here • Competitive pay: $23–$26/hour (based on experience), • Health, dental, vision, and life insurance, • 401(k) with employer match, • Paid Time Off & holidays, • Short- and long-term disability coverage, • Reserved parking, • Smaller caseloads for better work-life balance, • Supportive leadership and growth opportunities, • Make a meaningful impact every day as part of a culturally responsive, mission-driven team What You’ll Do as a Patient Care Coordinator • Serve as the main point of contact for patients and families, • Coordinate and tailor home care plans to meet patient needs, • Oversee scheduling, follow-ups, and in-home assessments, • Educate patients and caregivers on care routines, • Track progress and maintain accurate documentation, • Collaborate with providers, aides, and specialists, • Ensure compliance with agency and health regulations, • Provide empathetic, responsive support at every step What We’re Looking For in a Patient Care Coordinator • 1+ year of experience in care coordination, case management, or clinical support (home care preferred), • Fluent in Spanish (required), • Strong communication and organizational skills, • Proficient in Microsoft Office and EHR systems, • Ability to multitask in a fast-paced environment, • Empathetic, professional, and dedicated to patient-centered care Apply Today Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step in joining a mission-driven team. At HouseCalls Home Care, we value your skills, support your growth, and empower every Patient Care Coordinator to make a lasting difference every single day.

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: • $18–$21 per hour, based on experience and qualifications Responsibilities: • Greet patients, • Answer phones, • Schedule patient appointments, • Complete new patient registration and data entry, • Discuss insurance benefits, authorization requirements and payment responsibilities, • Collect patient balances (copay/deductible/coinsurance), • Perform standard day-to-day clinical administrative responsibilities Requirements • High school diploma or equivalent., • Prior experience in a customer service or administrative role, preferably in a healthcare setting., • Excellent interpersonal and communication skills., • Strong attention to detail and organizational skills., • Ability to multitask, prioritize tasks, and work in a fast-paced environment., • Proficient in computer skills and ability to learn new software systems. Benefits • Monthly performance bonus, • Medical, dental, vision insurance, • Life insurance, • 401k, • Employee assistance program, • Employee discounts, • Employee referral program, • Paid time off (PTO)

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Jersey City, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Job Title: Authorization & Patient Access Coordinator Reports To: Patient Access Supervisor Department: Patient Access Updated Date: 10/20/2025 FLSA Status: Non-Exempt Salary Range: $22-$25/hour Summary: At East River Medical Imaging, our mission is to consistently provide the highest quality and availability of diagnostic imaging with compassion and comfort for our patients. Each of our physicians is certified by the American Board of Radiology. Together, they represent all areas of sub-specialty medical imaging, including cross-sectional, musculoskeletal, oncologic and neuroradiology. The Patient Access Specialist monitors incoming patient orders and gathers information needed to complete the pre-authorization and scheduling of an order. Evaluates portions to be paid by the customer as well as perform all insurance related assignments as instructed. Duties: • Obtain authorization for patient care (initial authorization, re-authorization, follow-up on prior authorization, etc.), • Follow approved guidelines and policies regarding routine patient and payer interactions, • Collect, review, discuss, and document demographic, insurance, and financial information with patients and payers, • Maintain progress/tracking reports on outstanding authorization to ensure timely request, receipt and processing of authorization, • Work closely with the clinical teams and referral sources regarding current and future authorization needs, • Assist billing with claims issues due to insurance authorization denials, • Verify insurance eligibility; contact patients and departments with any negative outcomes Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Adaptability/Dependability: Follows instructions, responds to management direction; Accepts criticism and feedback; Adapts to changes in the work environment; Changes approach or method to best fit the situation; Manages competing demands. Commits to doing the best job possible by working the necessary hours to complete assignments; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Takes responsibilities for own actions. Completes tasks on time or notifies appropriate person with an alternate plan. Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Language Ability: Ability to respond to common inquiries, ability to read, write and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one, small and large group situations to customers, clients, and other employees of the organization. Reasoning Ability: Ability to solve practical problems, interpret a variety of instructions furnished in written, oral, diagram, or schedule form and define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with a variety of variables in situations where only limited standardization exists. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma and 2 years college experience or 2 years’ experience in healthcare or combination of education and experience Skills: • Project and time management skills, • Ability to work with a minimum of supervision while understanding the necessity for communicating and coordinating work efforts with other employees, • Strong work ethic and emphasis on attention to details, • Excellent customer service, communication, and organization skills, • Communicate professionally with patient, physicians, and staff in addition to language ability in the competency section Computer Skills: To perform this job successfully, an individual should have knowledge of MS Outlook, MS Word, RIS-IC, PACs, Royal solutions Supervisory Responsibilities: This role has no direct supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job DescriptionPATIENT EXPERIENCE COORDINATOR Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice. Responsibilities: • Deliver quality and compassionate care to every patient., • Reaching out to new patient leads (via phone and email)., • Following up and staying in touch with patients after consultations., • Registering new and returning patients., • Help arrange patient transportation as necessary to and from the office., • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc., • Protect patients’ rights by maintaining the confidentiality of personal and medical information., • Answering patients’ inquiries., • Keeping track of patients’ birthdays., • Filtering new patient leads., • Continuously assess the schedule ensuring optimum patient flow., • Monitor patient reviews and feedback., • Have fun and make sure patients are having fun too! Qualifications: • Bachelor's Degree required., • 3+ years experience in a medical office - Dental office preferred., • In-depth understanding of best practices for customer service and patient care., • Ability to work in a fast-paced environment., • Proficient computer skills., • Flexibility to work occasional evenings and weekends., • Must have an on-call mentality and able to help remotely at all times., • Must possess excellent interpersonal, organizational and communication skills.

Job DescriptionBusiness Type: Wellness & Aesthetics Med Spa Location: Hoboken Area, NJ (On-Site) Schedule: Tue 11-6:30 | Wed 9:30-6:30 | Thu 11-7:30 | Fri 9:30-5:30 | Sat 9:30-2:30 (Mon/Sun closed) Employment: Full-Time Compensation: $20/hr base + Commission - commission structure reviewed in recruiter interview Language: Spanish highly preferred (not required) - bilingual candidates prioritized in review If you love a consultative close and take pride in white-glove patient service, this is a front-desk leadership role with real ownership. You will manage the patient experience from first contact to check-out and drive outcomes tied to membership enrollment and membership retention. If you enjoy consultative care - not assembly-line medicine - and want to grow with a clinic investing in quality, keep reading. What You’ll Own: Sales + Retention • Lead-to-visit conversion: respond to inquiries, book visits, and keep patients moving through the schedule with strong follow-up discipline., • Membership enrollment: confidently explain services, promotions, and membership programs - and ask for the close at the right time., • Membership retention: prevent churn with save conversations, proactive outreach, and reactivation follow-ups. This role explicitly prioritizes retention programs., • Rebooking: support sales by rebooking appointments and collaborating with the team to hit retention goals. What You’ll Run: Front Desk Operations • Keep patient flow seamless: check-ins/outs, accurate records, and calm service recovery when things get busy., • Own the schedule: confirmations, waitlist management, and daily optimization to reduce gaps and no-shows., • Maintain a high-standards environment: professional presence, crisp communication, and a lobby that matches the brand experience. Leadership: Lead PCC This is a lead role. You will help set the pace at the desk, coach standards day-to-day, and support a small team of 1-2 other PCCs. The lead seat carries real ownership - not a title without substance. How Success is Measured These are the core KPIs tracked for this role: • Patient satisfaction and loyalty, • Appointment rebooking rate, • Membership conversion percentage, • Accuracy of scheduling and documentation Plus practical sales-desk indicators: follow-up completion and show-rate management. RequirementsWhat You Bring • Customer-facing front desk or coordinator experience in a relevant environment: med spa, dental/ortho, plastics, concierge, hospitality, or similar., • Closing instincts: you can guide a conversation, handle objections, and ask for commitment in a way that feels professional - not pushy., • Exposure to memberships, packages, or retention - or adjacent conversion responsibility such as treatment plan acceptance, service upgrades, or subscription programs., • Strong scheduling and systems comfort; scheduling software and administrative tools experience preferred. Zenoti is a plus., • Ability to multitask, stay organized, and remain calm in a busy patient-facing environment., • Schedule availability to cover clinic hours including evenings and Saturdays as needed., • Spanish highly preferred (not required). Bilingual candidates will be prioritized in review. BenefitsCompensation + Benefits • $20/hr base + Commission. Commission structure and performance incentives reviewed in the recruiter interview., • Growth pathway: this is a lead seat with real scope and room to expand responsibility over time., • Consistent schedule with a defined weekly cadence - no unpredictable hours., • Full-spectrum wellness and aesthetics environment where your contribution to membership and retention is visible and rewarded. About This Practice This is an established, full-spectrum wellness and aesthetics med spa in Hoboken, NJ. The model blends advanced aesthetic services - injectables, skincare, microneedling - with longevity-focused care including hormone optimization, IV therapy, and medical weight management. The practice is built around a high-touch, consultative patient experience - not assembly-line medicine. The right person for this role is someone who takes pride in white-glove service, earns patient trust through genuine attention, and understands that the front desk drives the outcomes that keep patients coming back. Hiring Process Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → PLACEM!NT EOE + AI Disclosure We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at recruiting@placemint.agency. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including New Jersey requirements where applicable). PLACEM!NT is supporting this search on behalf of our client. All communication will come from a @placemint.agency email address.

Job Description Why work at Greenwich House? At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion. Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org. Heights and Hills, an affiliate of Greenwich House, is a community-based agency providing services to Brooklyn's older adults and their families for over 50 years, has an opening for a qualified, committed MSW to work full-time in our Case Management program. Our mission, to promote successful aging in the community, is guided by the beliefs that older adults are assets to their communities; are entitled to live as independently as possible, with dignity and choice; and that professionally delivered home and community-based services for older people are essential. We serve homebound older adults and their families in 18 Brooklyn neighborhoods. The Opportunity The Case Management Supervisors report to the Case Management Program Director. As one of three Supervisors, each is responsible for overseeing the day-to-day operations of the Case Management Program, providing supervision and support to Case Managers, monitoring service quality and documentation, and ensuring program goals and agency standards are met. The Supervisors keep the Program Director informed of staff needs, morale, operational issues, and program effectiveness. They also collaborate on program planning, quality improvement, staff development, and represent the agency in community partnerships and interagency meetings. This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City. Responsibilities • With the other Case Management Supervisors, oversee management of Department for the Agingfunded-Case Management program, • Supervise five case managers in their daily work, • Work with Case Management Program Director and Intake Coordinator to assign cases, • Review case records of case management staff for DFTA standards compliance and clinical appropriateness, • Work with other supervisory staff and Case Management Program Director toidentifystaff needs and develop in-servicetrainingsto meet those needs, • Supervise and coordinate activities of student interns, • Representthe agency at community meetings, • Reach out to community leaders, communityorganizationsand service providers to make them aware of Heights and Hills services, as well as toidentifythose in need of services andidentifygaps in service in the community, • Forge community partnerships to enhance the life of seniors in the community, • Work with the Case Management Director and other staff on special projects, • Compile statistics, prepare reports, keepattendanceand other required records, • Perform other duties asrequired What You’ll Bring • LMSW or LCSW with two years of experience working with the elderly, • Have an awareness of the biological, psychological, and social aspects of aging and the impact of disabilities and illnesses on aging and the family, • Excellent organizational skills, • Strong communicationskills, • Knowledge of community resources and public benefits eligibility, • Proven ability to work both independently and as part of a team, • SIFI Certified or eligible (3 yrs post Masters), • Must be able to travel on public transportation to do community presentations and home visits with staff, • Prefer bi-lingual and cultural competency in Spanish, Chinese or Haitian Creole., • Prefer Knowledge of Department for the Aging case management standards, • Prefer Familiarity with theVivedatabase Employment Details • Department: Case Management – Heights & Hills, • Location: Hybrid; 81 Willoughby Street, Suite 302, Brooklyn, NY 11201, • Schedule: Monday - Friday, 9:00 AM - 5:00 PM, 35 Hours weekly, • FLSA Classification: Exempt, • Employment Type: Full-time, • Reports To: Case Management Director, • Union Representation: Non-Union Salary Range The expected base salary for this position is $76,000 - $78,000 annually. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs. Benefits Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full-time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. Equal Employment Opportunity & Accessibility Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or accommodations during the application or interview process, please contact the Human Resources Department.

Job Description Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary The dedicated and collaborative Shift Supervisor is responsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of mutual aid/self-help skills with the people we support. The ideal candidate will supervise staff and provide the appropriate supports tailored to the needs and desires of each person being supported to enable them to live as independently as possible. The Shift Supervisor is expected to recognize when an individual is in a crisis and be able to utilize the appropriate psychiatric and medical back up services. The salary range for this position is $19.24 - $20.20 hourly Responsibilities Program Operations • Ensure program goals are implemented by Habilitation Specialist, • Implement and adhere to established treatment plans, • Provide hands on supervisor of individuals with Autism, including implementation of behavior goals and behavior plans, • Maintain client’s personal allowance accounts, • Schedule staff at the residence, • Coordinate shopping and proper meal distribution, • Maintain correspondence with Nurse and Medical Coordinator to ensure appropriate medical appointments are made and occur, • Coordinate recreational goals, • Maintain all required certifications Transportation/Administration • Transport residents in agency vehicles as needed, • Report issues regarding vehicles to supervisor, • Flexible to work overtime, evenings, weekends, and/or holidays when necessary, • Maintain individual/family confidentiality, • Ensure health, safety & welfare of individuals, • Commitment to company values and adherence to policies, • Perform other duties as assigned by supervisors and/or senior management Work Experience & Qualifications • High School Diploma or G.E.D. required, • AMAP, First Aid, CPR, and SCIP-R certifications required or Aptitude to obtain upon hire, • Demonstrate patience, ability to learn, and utilize systematic procedures in order to enhance individual’s independence and quality of life, • 1 -2 years of OPWDD experience, • Experience working with Intellectual Developmental Disabled (I/DD) populations, • Maintain a clean and valid Driver’s License required, • Ability to safely assist lifting individuals of various weights & 20 lb. items, • Ability to run when needed, • Ability to communicate effectively with others and individuals served, • Punctuality and regular attendance is expected Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary – Dependent on work experience & valid Driver’s License, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. Qualifications are subject to change in accordance with government regulations. *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To quick apply :Please send resume to jobs@qsac.com QSAC12

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Park Avenue Residence is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 63 families who are in a transitional residence program for homeless families. The nine story facility has rooms for various sizes, common areas and provides on-site security and socials services to stabilize. Position: Per Diem Shift Supervisor Reports To: Director of Security & Operations Location: Bronx, NY 10458 What The Per Diem Shift Supervisor Does: • Coordinate the day-to-day work of residence staff to ensure client success, • Conduct Quality Assurance and regulatory compliance, • Investigate all complaints and/or incidents and respond to emergencies, • Monitor and document clients’ progress towards their goals, • Review documentation related to clients’ progress for accuracy, completeness, and clarity, • Conduct client exit screenings, • Motivate, coach, and counsel direct reporting staff, • Assist with facility-related tasks, client services, and reporting.Minimum Education/Experience Required:, • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years’ experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Pre and/or Post Employment Requirements: • Require TB results prior to start date, • Attestation for State Central Child Abuse Registry, • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified, • Please note that this position is on call. Compensation: $25.00 hourly When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Per Diem CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Ha1oPXCtHO

Job Description Job Title: Team Leader Job Summary: Are you interested in contributing to social justice for people impacted by the criminal legal system? If so, we need your clinical skills on the new Nathaniel Community Success (NCS) team at CASES! NCS is an alternatives-to detention/incarceration (ATD/ATI) that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons. Come join our team’s efforts to reduce the City's reliance on correctional institutions, promote justice, and help NYC achieve its goal to close Rikers Island in 2026. At CASES, we offer clinical supervision (which can be used toward licensure), free continuing education credits for LMSW/LCSWs and LMHCs, as well as a comprehensive training curriculum available to all employees. We are a diverse team at CASES, and we welcome candidates of all genders, races, ethnicities, sexual orientations, and disabilities to apply. We are seeking a mission-driven manager with advanced clinical and administrative leadership skills to be the Team Leader for our Manhattan NCS team. The team is multidisciplinary, comprised of a Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Peer Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides individualized clinical case management; linkage to services for mental health (including substance use problems) and medical treatment; and court-ordered supervision services. Each participant’s plan is individualized, responding to specific needs and risks to help each participant achieve and maintain recovery and reduce criminal recidivism. The NCS Manhattan Team Leader is responsible for the day-to-day administrative duties and the direct supervision of the Manhattan-based multidisciplinary team; they will also provide some direct clinical services. The Manhattan Team Leader reports to the Senior Director and will also coordinate with the BrooklynTeam Leader. CASES is looking for a supervisor who is committed to social justice, evidence-based practices, effective violence risk management, and the principles of recovery-oriented and trauma-informed services. Salary: The salary for the Team Leader is $86,000.00. Shift Hours: The Team Leader is full-time Monday through Friday 9am-5pm shift. Location Address: 2090 Adam Clayton Powell Jr Blvd, 8th Floor, New York, New York, 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). What you will be doing: • Manage the clinical, administrative, and technical supervision of a multidisciplinary team, • Collaborate with the court-based Clinical Supervisor responsible for centralized screening and assessment operations for program intakes to ensure participants receive intensive services after program intake and are fully engaged following the transition from jail to community, • Effectively use the Short-Term Assessment of Risk and Treatability (START) assessment to develop and initiate participant’s individualized program and supervision plan, based on the assessment of risk, and needs and attentive to strengths and assets, • Ensure staff engagement and compliance with START, Motivational Interviewing (MI), Interactive Journaling (IJ), and Comprehensive Clinical Dialectical Behavioral Therapy (CCDBT) training institutes to achieve proficiency standards, • Ensure the team provides excellent evidence-based services in the office, courthouses, and in the community, • Facilitate collaborating effectively with the Nathaniel Clinic main and other non-CASES sites, for the delivery of jointly coordinated treatment services, • Oversee effective violence risk management in the treatment services delivered by the team to reduce participant risk for violence, • Manage the progress reporting of participants’ status in the ATI program, overseeing court reporting for participants’ court monitoring appearances, • Develop and maintain relationships with criminal legal stakeholders (judges, defense bar, and prosecutors, etc.) and provide effective, timely, and accurate communication about services delivered to participants, • Lead staff organizational meetings to regularly review participant progress using a team-based approach along with clinical staff meetings for comprehensive service planning, staff training, and supervision What we are looking for: • Master's degree in social work, Mental Health Counseling, Psychology or any other relevant clinical discipline, • 2+ years of leadership experience in mental health and/or criminal legal involved with a verifiable record of accomplishment in managing multiple programs, • 2+ years of experience with comprehensive mental health treatment, • Strong interpersonal skills and emotional intelligence, • Highly developed management, analytical, and motivational skills, • Excellent written, oral, presentation, and facilitation skills, • Record of accomplishment in delivering sustained quality treatment services, • Ability to work effectively with diverse teams and remain highly organized, • Proficient in computers and electronic recording, preferably Salesforce Preferred Skills: • LMSW, LMHC, LCSW, PsyD or PhD, or PhD with forensic training preferred, • Fluency in Spanish, • Strong personal and/or professional experience in and/or knowledge of Manhattan Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am - 5pm 35 hours per week excluding breaks

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Part-Time Shift Supervisor Reports To: Director of Security and Operations Location: Queens, NY What The Part-Time Shift Supervisor Does: • Access client data using the HRA Public Assistance system and DHS 4002 system as needed., • Administer constructive discipline to direct reporting staff, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Conduct Quality Assurance and regulatory compliance., • Coordinate and facilitate groups and trainings., • Coordinate the day-to-day work of residence staff to ensure client success., • Coordinate/conduct nightly rounds to monitor the facility., • Develop program content for ADL staff., • Encourage teamwork among direct reporting staff as well as among peers., • Investigate all complaints and/or incidents., • Lead and participate in administrative and staff meetings as requested., • Maintain client contact and feedback such as provide daily wakeup calls for all clients in the facility., • Maintain professional relationships with clients and client confidentiality., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Monitor clients' progress toward their goals (dates achieved) and document via progress notes., • Monitor clients’ safety and ensure safety polices and procedures are practiced daily., • Motivate, coach and counsel direct reporting staff to excel., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Plan and organize program activities to maximize program contract’s goals and performance targets., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Respond to emergencies in an appropriate and professional manner., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Schedule and ensure adequate staffing levels., • Screen all clients exiting the shelter for 30 days or more for non-shelter alternatives., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Update staff via written logs, notes, face-to-face meetings, etc., • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation and one-on-one supervision., • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments., • May have direct client service/program responsibilities in addition to the above., • May plan, coordinate and facilitate social/peer support events for clients., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to obtain resources for clients. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years’ experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Pre and/or Post Employment Requirements: • Require TB results prior to start date, • Attestation for State Central Child Abuse Registry, • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified Compensation: $25.75 per hour Status: Part-Time (32 hours per week) CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR V0WOYYKFpA

Job Description FAMILY PROGRAMS COORDINATOR We are excited to invite a passionate and experienced Family Programs Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Programs Coordinator for our Families w/ Children facility in Staten Island, NY. As the Family Programs Coordinator, you will play a pivotal role in our organization, overseeing the performance of our dedicated Family Engagement Specialist and ensuring a nurturing and enriching environment for the families at our facility. This position is an excellent opportunity for an enthusiastic professional to develop a high-quality program that meets the needs of families and children. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Develop and implement a diverse range of recreational programs for children and families, including sports, arts and crafts, outdoor activities, and educational offerings., • Collaborate with internal departments and community partners to plan, organize, and promote special events and workshops., • Create, manage, and maintain a comprehensive event schedule that offers age-appropriate and inclusive options for participants with varied interests and abilities., • Oversee staff scheduling and prepare agendas for staff meetings to support effective communication and operations., • Maintain accurate attendance records, conduct program evaluations, and prepare regular reports for management review., • Recruit, hire, train, and support staff to ensure high-quality program delivery., • Manage a K–12 recreation program with a strong focus on youth development and participant engagement., • Actively participate in required training sessions, staff meetings, and organizational events., • Partner with the HR team to ensure all personnel files are complete, accurate, and up to date., • Ensure compliance with all OCFS and DOH regulations, standards, and guidelines. QUALIFICATIONS: • Associates or bachelor’s degree., • At least one year of supervisory experience., • Excellent organizational and planning skills., • This position requires flexible hours, including evenings, weekends, and holidays, to accommodate program schedule and special events., • Experience leading activities with children, teens, and adults., • Bilingual in English and Spanish preferred. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am - 5pm, Monday - Friday SALARY: $50,000