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Trident Consulting is seeking a "Maintenance Technician (Gas/Chemical)” for one of our client in "Santa Clara/Sunnyvale, CA” A global leader in business and technology services. Role: Maintenance Technician (Gas/Chemical) Location: Austin, TX 78754 Pay Rate: $21/hr on w2 Available Shifts: A Shift & C Shift Interview Mode: Virtual (Teams Interview) PROVIDE INTERVIEW AVAILABILITY UPON SUBMITTAL About the Role Samsung is an ISO-certified company where safety is the highest priority. We are hiring for Megasys Technical (Gas Ops) Technicians supporting semiconductor manufacturing operations. Technicians will work on gas and chemical distribution systems that support the production of chips used in smartphones, LEDs, and flat-screen TVs. This is a hands-on technical role with paid on-the-job training (approximately 3 weeks) and long-term career growth potential. Important Updates 📅 Start Date • Next Start Date: 06/08/2026, • Candidates not fully cleared will be moved to the next available onboarding date (2 weeks later). 🔒 Background Check Requirement Samsung requires all hires supporting EMD/Megasys at Samsung Austin to complete background screening through their approved provider: ✅ ISP Promesa (Mandatory Vendor) Requirements: • Submit ISP Order Number immediately after initiation, • Backgrounds not processed through ISP will NOT be accepted, • Samsung Security Badging accesses records directly through the ISP secure portal ⚠️ Company letterheads, PDFs, screenshots, or external reports will NOT be accepted due to privacy compliance requirements. Key Responsibilities Technicians will safely operate and maintain gas and chemical distribution systems in a semiconductor manufacturing environment. Daily Responsibilities • Handling and change-out of gas, chemical, and slurry containers, • Troubleshooting gas and chemical equipment, • Preventive maintenance and repair work, • Monitoring systems and supporting operations through computer systems, • Supporting quality and safety procedures, • Following strict semiconductor safety standards and PPE requirements Physical Requirements This is an active, hands-on role requiring physical mobility and safety compliance. Physical Activities Include: • Walking up to 5–6 miles per shift, • Lifting up to 40 lbs, • Bending, kneeling, and overhead reaching, • Climbing tanker trucks using fall protection equipment, • Wearing PPE and supplied air respirators when required PPE Provided: • Safety glasses (including prescription if needed), • Hard hat, • Ear protection, • Chemical apron and gloves, • Safety boot voucher Required Medical Evaluation: • Fit for Duty Exam, • Pulmonary Function Test, • Audiogram, • Annual physical evaluation Minimum Qualifications ✅ High School Diploma or GED ✅ Valid Driver’s License ✅ Ability to read and speak English ✅ Mechanical aptitude ✅ Strong commitment to workplace safety Preferred Qualifications • Maintenance or equipment technician experience, • Mechanical, manufacturing, refinery, or industrial experience, • Chemical or gas distribution experience, • Military background/training, • Strong technical aptitude, • MS Office proficiency, • Excellent communication skills, • Automotive, wastewater, biotech, refinery, power plant, production, or industrial maintenance experience Ideal Backgrounds Candidates with experience in the following industries are encouraged to apply: • Military / Veterans, • Manufacturing, • Oil & Gas, • Chemical Operations, • Industrial Maintenance, • Production Technician, • Automotive Mechanics, • Power Plants, • Wastewater Treatment, • Semiconductor Industry, • Refinery Operations, • Mechanical or Electrical Technician Roles

TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position. careers@imubit.com

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