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Work from Home: Customer Service Representative (Healthcare) Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s! • S Spark Curiosity, • O One Team, One Direction, • A Action for Results, • R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy: • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., • Performance-based incentives., • Paid training in a cutting-edge virtual training environment., • Comprehensive health coverage (available after 90 days)., • Employee wellness and engagement programs., • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: • Handle incoming calls promptly and professionally., • Research and provide effective resolutions to customer inquiries., • Accurately document call details., • Communicate empathetically and diplomatically with clear, professional articulation., • Meet team goals for quality and customer satisfaction daily. What You Bring to the Table: • Commitment to excellence and a positive attitude., • Strong communication and interpersonal skills., • Comfort in a fast-paced, team-oriented environment., • Proficiency in navigating computer applications., • Desire to exceed customer expectations and grow professionally., • Previous healthcare experience is a plus., • At least 1 year of experience in a call center environment is required. Job Requirements: • Must be 18 years or older., • High School Diploma or equivalent., • Minimum of 1 year at a single job, preferably in customer service., • Reliable attendance, with no absences in the first 90 days., • Typing at least 25 WPM., • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download., • Secure, private work area at home., • Flexible availability, including weekends. Additional Perks: • Daily Pay., • Medical, Dental, and Vision coverage., • Life Insurance., • Short-Term and Long-Term Disability options., • Flexible Spending Account (FSA)., • Employee Assistance Program., • 401(k) with employer contribution., • Paid Time Off (PTO)., • Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home Texas (CST)United States of America

Job Description Job Description: Infant & Toddler Teacher JOB TITLE Infant & Toddler Teacher PROGRAM Early Head Start REPORTS TO Center Manager SALARY $19.60 per hour LOCATION Houston, TX JOB TYPE On-Call WORK SCHEDULE On-Call General Description The Infant and Toddler Teacher promotes and develops the infant and toddler in the social, emotional, physical, cognitive, and linguistic growth and development of infants and toddlers. They ensure learning environments are nurturing spaces that support the development of all children by providing responsive care giving in a well- organized and managed environment. provide an educational and development focused environment and are responsible for age-appropriate classroom management. They build strong relationships with families by supporting parent-child relationships that are key to children's healthy development, school readiness, and well-being. About You The ideal candidate is a self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards. Minimum Qualifications • Child Development Associate (CDA) credentialed in Infant and Toddler (current) or Associate Degree and/or other qualifying education in Child Development, Early childhood Education, or similar., • Basic computer skills., • Must have a valid Driver’s License, Personal Vehicle and Liability Insurance required. In states in which public transportation is utilized a valid state ID is required Preferred Qualifications • Minimum two (2) years, recent, paid, and successful experience working in a childcare or preschool setting., • Knowledge of Head Start Performance Standards and local state childcare licensing requirements., • Bilingual (English and Spanish) What You’ll Be Doing • Teaching and promoting a learning environment for infants and toddlers in the classroom in accordance with approved curriculum and Performance Standards per the Office of Head Start and the applicable state licensing or agency in which the program operates, and others such as the Department of Education., • Establish and maintain a healthy and safe indoor and outdoor environment for children, which includes the following:, • Conduct daily playground health and safety monitoring., • Coordinates and/or participates in the set-up and clean-up playground daily., • Detect and report any signs of illness, discomfort, or unusual behavior of children to Managers or the Family Advocate or Social Worker., • Follow organizational policy and process to comply with Child Health and Safety Incidents and mandate reporting of any suspected child abuse/neglect per the state in which it applies., • Keep classrooms, storage areas, and office spaces neat and clutter free., • Follow all health and safety policies and procedures established by the program., • Report any safety hazards observed indoors and outdoors. Maintain direct supervision of all children and ensure their safety., • Create a pleasant, inviting atmosphere in which each child feels comfortable, supporting the ethnic and cultural backgrounds of the children., • Participate in dual supervision and coordinated coaching through Educational Coaches/Managers/Instructors and/or similar positions., • Practice Standards of Conduct and guidance techniques as defined in the Discipline Policy and Procedures., • Follow Time and Attendance Policies, • Cell phone use in the classroom is prohibited per state licensing standards (where applicable) and per program to always ensure supervision of children. Cell phone use in the other areas of the program is designated by the Director. CURRICULUM / ASSESSMENT / TEACHING AND LEARNING ENVIRONMENT • Implementation of the curriculum and teaching experience to meet fidelity., • Always ensure a nurturing environment that facilitates maximum social and emotional development., • Maintain data management system requirements for documenting and tracking data (ex: Child Plus, Teaching Strategies Gold). PARENT, FAMILY, & COMMUNITY ENGAGEMENT • Provide an atmosphere that promotes and reinforces parental engagement, including modeling appropriate behavior and positive guidance techniques. OTHER TASKS AND RESPONSIBILITIES: • Assist with food service and other classroom needs as requested., • Attend meetings, trainings, and appropriate professional development activities., • Assure general maintenance and security of facility and assist with inventory of equipment and supplies., • Assist with classroom laundry, classroom cleanup, sanitization, and overall organization of classroom and learning environments., • Support of other classroom assignments, coverage, and/or special assignment/needs., • Complete other related activities and any duties assigned. PHYSICAL DEMANDS: Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Positions that require cellphone, company issues one. PERKS • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Collection Specialists (Account Resolution Representatives) to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts. Veterans and Military Spouses Encouraged to Apply Duties include but are not limited to: • Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity, • Utilize negotiating and customer service skills to achieve positive results, • 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties, • Ability to enter and update data on company and/or client systems in an accurate, timely manner, • Ability to work successfully in a fast-paced, deadline-oriented environment, • Strong organization skills. The ability to work on multiple tasks simultaneously, • Focus upon customer service and deliverables, • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires, • Broadband internet connection (No DSL, or Dial Up), • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: • $16.00/hr plus monthly commission opportunities, • Bilingual: $18.00/hr plus monthly commission opportunities, • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts, • Paid time off starting at 90 days and annual profit sharing, • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day, • Family Friendly Events, • Wellness Programs/Gym Reimbursement, • All necessary equipment and technical support provided, • Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474 By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NMRequirements:

Job Description Job Description: Assistant Infant & Toddler Floater JOB TITLE Assistant Infant & Toddler Floater PROGRAM Early Head Start REPORTS TO Center Manager SALARY $15.35 hourly LOCATION Houston, Texas JOB TYPE On-call WORK SCHEDULE On-call General Description The Assistant Floater will support teachers to promote and develop the infant and toddler in the social, emotional, physical, cognitive, and linguistic growth and development of infants and toddlers. They ensure learning environments are nurturing spaces that support the development of all children by providing responsive care giving in a well- organized and managed environment. Provide an educational and development focused environment and are responsible for age-appropriate classroom management. They build strong relationships with families by supporting parent-child relationships that are key to children's healthy development, school readiness, and well-being. The Floater Teacher is assigned to a classroom and the assignments change according to the center’s need. About You The ideal candidate for our program is: • A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. Minimum Qualifications • High School Diploma or GED., • 1 Year of recent, paid, and successful experience working in a childcare, preschool or school setting., • Basic computer skills., • Must have a valid Driver’s License, Personal Vehicle, and Liability Insurance required. In states in which public transportation is utilized, a valid state ID is required. Preferred Qualifications • Child Development Associate (CDA) credentialed in Infant and Toddler (current), • Knowledge of Head Start Performance Standards., • Bilingual (English and Spanish). What You’ll Be DoingESSENTIAL FUNCTIONS • Be familiar with and adhere to the Head Start Program Performance Standards, State of New York licensing requirements, and agency’s policies and procedures., • Maintain an open, friendly, professional relationship with all staff and families, to include respect for culture, diversity, and ethnicity., • Ensure the safety of all children and staff by complying with written safety standards., • Ensure the confidentiality of practices. POSITION SPECIFIC DUTIES AND RESPONSIBILITIES, • Provide teaching staff with breaks as assigned by supervisor., • Establish and maintain a healthy and safe indoor and outdoor environment for children:, • Conduct daily playground health and safety monitoring., • Set-up and clean-up playground, daily., • Detect and report signs of illness, discomfort, and unusual behavior of children to Teachers or Family Advocate., • Follow organizational process for complying with mandated reporting of suspected child abuse/neglect., • Keep classrooms, storage areas, and office space neat and clutter free., • Follow all health and safety policies and procedures established by the program., • Report any safety hazards observed indoors and outdoors., • Keep direct supervision and safety of all children., • Create a pleasant, inviting atmosphere in which the child feels comfortable, supporting the ethnic and cultural backgrounds of children., • Practice Standards of Conduct and guidance techniques as defined in the Discipline Policy and Procedures. Curriculum/Assessment/Teaching and Learning Environment, • When covering teacher breaks:, • Assist Teachers in the implementation of the curriculum and teaching experience., • Always assure a nurturing and language rich interaction and environment that facilitates maximum social and emotional development. Parent, Family & Community Engagement:, • Provide an atmosphere that promotes and reinforces parental engagement. Modeling appropriate behavior and positive guidance techniques. Other tasks and responsibilities:, • Assist with food services and classroom needs as requested., • Attend meetings, trainings, and appropriate professional development activities., • Assure general maintenance and security of facility and assist with inventory of equipment and supplies., • Assist with classroom laundry., • Conduct daily routine cleaning that includes refilling and stocking classroom/restroom supplies., • Complete other related activities and duties assigned. PHYSICAL DEMANDS Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call center representative agent or someone just lookin

No commute needed should you choose to work from home remotely. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Nationa

No commute needed should you choose to work from home remotely. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. You can do this part-time or full-time * Enjoy free samples from our

Bilingual Call Center Representatives.MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call center representative agent or someone just lookin

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

No commute needed should you choose to work from home remotely. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If y

Call Center / Remote] - Anywhere in U.Compaetitive Pay + Bonus Eligible / Health-Dental-Vision-Accident-Life-Disability / Emergency Travel Assistance / ID Theft Protection / HSA / PTO / 401(k) - As a Contact Center Representative, you will: Provide exceptional customer service by answering incoming

Customer Service / Remote] - Anywhere in U. Aggressive compensation / Comprehensive Medical-Dental-Vision / Generous paid time off / Extensive internal growth and professional development - As a Call Center Representative, you will: handle inbound and outbound calls from customers in a professional

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call center representative agent or someone just lookin

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to

Bilingual Call Center Representatives.MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-

Call Center Representative (Remote). Strong verbal and written communication for logging calls and live chat.

Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience. Call Center Agent Representative experience is not compulsory. The hours are flexible and no prior experience is required.

Job DescriptionDescription: Do you wake up every morning inspired to solve problems and make a meaningful impact in healthcare? If so, we want to hear from you. At Innovista Health, we're leading the effort to drive transformative change in healthcare. We are a full-service value-based care and managed service organization that partners with independent providers to help them navigate, succeed, and thrive in value-based care. Founded in 2013, Innovista Health offers solutions for providers at every point along the continuum of value-based care, ranging from care management, provider/ACO enablement, and quality improvement to performance insights, reporting, and managed administrative/payment services.? While Innovista Health’s main offices are in Oak Brook, IL and Houston, TX, we have remote employees throughout the US. We're thrilled to announce a dynamic opportunity for you to become an integral part of our Houston, TX team. As an on-site contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system. This position is based at our Briarforest clinic. Position Overview: We are actively seeking a skilled and compassionate Patient Services Representative (TX) to join our dynamic healthcare team based in Texas. As a frontline representative, you will play a pivotal role in providing exceptional customer service to patients and facilitating efficient communication between healthcare professionals. If you have a passion for assisting individuals in a healthcare setting and possess strong communication skills, this role offers an opportunity to contribute to the well-being of our patients. Responsibilities: 1. Patient Interaction: • Welcomes and greets patients, clients, and visitors to the department in a manner that is helpful and friendly. Determine purpose of visit and direct patients, clients, visitors to appropriate person to department(s), • Answer and manage inbound calls with professionalism, empathy, and a patient-centric approach., • Provide accurate and timely information regarding medical services, appointments, and general inquiries., • Demonstrate patience and understanding when addressing patient concerns or inquiries., • Assist with daily patient flow in areas as needed 2. Appointment Scheduling: • Efficiently schedule and confirm patient appointments using the designated scheduling system., • Collaborate with various departments to coordinate and optimize appointment availability., • Oversee and complete patient registration process as needed., • Confirm patient appointments and complete associated patient registration process. 3. Documentation and Record Keeping: • Maintain accurate and confidential patient records during and after each interaction., • Compile medical record charts, reports and correspondence., • Update patient information as needed and ensure compliance with data security and privacy regulations. 4. Insurance and Patient Payment Assistance: • Receive payments and post amounts paid to patient accounts., • Assist patients with insurance-related queries, including verification, pre-authorizations, and billing inquiries., • Collaborate with the billing department to address patient payment concerns. 5. Communication Coordination: • Route calls to the appropriate healthcare professionals or departments based on the nature of the inquiry., • Effectively communicate with nursing staff to relay patient observations and concerns., • Escalate patient status as necessary 6. Adherence to Protocols: • Adhere to established protocols and guidelines to ensure consistent and high-quality service., • Follow safety standards and regulations to ensure a secure and compliant call center environment., • Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations 7. Team Collaboration • Participates in team daily huddle, • Participates in meetings of staff and department meetings., • Shares acquired knowledge and learning., • Consistently reports for duty on time., • Keeps patient’s information private and limits conversation of a personal nature in patient’s presence., • Degree of teamwork and cooperation with personnel from other departments.Requirements:, • This is a 100% in office role, • Proven experience in a call center or customer service role, preferably within a medical or healthcare setting., • Strong communication skills with the ability to convey complex medical information clearly and concisely., • Familiarity with medical terminology and procedures., • Ability to handle a high volume of calls in a fast-paced environment with efficiency and accuracy., • Empathetic and patient-focused approach when dealing with inquiries and concerns., • Basic computer skills and proficiency in relevant software applications., • Ability to maintain confidentiality and adhere to HIPAA regulations., • Experience with Epic electronic medical records system preferred, • Bilingual (fluency in speaking Spanish) preferred, • Able to rotate weekends, holidays, shifts and center location according to company needs. BENEFITS: We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members. HEALTH & WELLBEING • A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Dental and vision coverage, • Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment), • Employee Assistance Program, • Bereavement Leave (full time employees for the loss of an immediate family member), • Paid Military Leave Benefits, • A yearly discretionary bonus, • 401(k) with a company match, • Credit Union Banking alternative, • Wellness Rewards with Monetary Incentives, • Flexible schedule and work from home options for numerous roles, • Nine paid company holidays + Sick and Wellness Days + accrued PTO, • Commuter benefits, • Clear career advancement and growth pathways, • Continuous education opportunities and financial reimbursement (mileage and certifications where approved), • Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join, • Company-wide socials and gatherings, • "Dress for Your Day" policy

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients all from the comfort of your home. This role is perfect for empathetic, detail-oriented problem solvers who enjoy creating positive customer experiences. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: * Handle customer inquiries via phone, email, and chat with professionalism * Provide accurate information about products, services, and policies * Troubleshoot and resolve customer issues and complaints * Maintain detailed records of customer interactions and transactions * Collaborate with team members to improve service delivery * Follow all company policies, procedures, and compliance standards Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or GED * Experienced in customer service or call center support (preferred) * A strong communicator with excellent interpersonal and problem-solving skills * Comfortable working independently and managing time effectively * Able to navigate and use multiple software systems simultaneously * Equipped with high-speed internet and a distraction-free home office setup * Flexible to work various shifts, including evenings and weekends * Bilingual (English & Spanish) — highly preferred

Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. About the job Rem

Compensation Generous monthly commission structure ($400 - over $1000 monthly on top of base pay) Incentives (including gift cards to retail stores, concert and sports tickets, and vacation cruises) Positive, bright call center working environment Seniority level Entry level Employment type Contract

Job Description Join our Sales Team Positions available for: Arizona, Florida, Texas, and UtahRequirements: • 6 months of sales experience telesales, inside sales, • High School diploma (minimum), • Native English, • Schedule Availability, • A habit of meeting or exceeding goals, • 1 year experience in a call center environment, • A knack for speaking with people who have diverse backgrounds, and different world views, • Strong phone and verbal communication along with active listening, • Ability to create a 2nd user on the computer that is password protected., • Windows PC, • You will need 2 monitors, a USB headset, webcam, and your computer connected via, • Ethernet cable minimum to work., • Hardware Requirements: Windows Computers - Quad Core 2.5 GHz or better - Windows 10, • Home Premium or later, Ram Windows - 16GB DDR3 or better, Hard Drive Windows - 20GB+ free., • Minimum Screen Resolution: 1 must be at least 1680x1050 & 2nd can be any resolution., • Able to hard-wire an Ethernet cable from your router to your computer (wireless not allowed), Router must be accessible to you., • Internet Connection must be Cable (coaxial) or Fiber Optic., • DSL, Satellite, Wireless (mobile data), or Dial Up connections are not permitted., • Remote Position, • Growth opportunity For more information about e-Verify, please visit the official website at .

Job Description Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Inbound Sales Representatives to join our growing sales team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With many locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews, make it an ideal career for any hard working sales professionals who enjoys helping patients decide to make a life-changing decision and also make a top tier income. What Nuvia Offers: No More Cold Calls or Door Knocking: Nuvia's top tier marketing department generates warm leads everyday for Inbound Sales Representatives. No more having to cold call or knock on doors to generate interested prospects. Earnings Potential: Your earnings are completely in your control depending on your daily effort combined with skillset. Our hardest working representatives earn $150k - $200k annually. You have an opportunity to make between $50k and $200k. Compensation: Base + Commission opportunities Benefits Package: Feel confident that you have a company behind you rather than being a 1099 Contractor. Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program. Nuvia's Success System: Don't feel alone. At Nuvia, the ISR receives training on a proven success framework combined the top-tier tech in its phone system for maximizing your productivity time. Rapid Onboarding: Enjoy an expedited training period so you can start serving patients and earning. Role Overview: The Inbound Sales Representative (ISR) at Nuvia Dental Implant Center plays a crucial role in managing the flow of hundreds of inbound leads from prospective patients interested in dental implant treatment. The ISR's primary responsibility is to engage with these leads by phone to schedule them for an in-office consultation, focusing on motivating patients to take the next step in transforming their lives. Responsibilities: • Live Company Core Values, • Consultation Scheduling and Confirmation: The ISR's main goal is to schedule and confirm attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly., • Lead Management: Handle a high volume of inbound lead forms daily, ensuring timely follow-up to generate productive conversations with prospective patients., • Influential Communication: Use persuasive, motivational skills to inspire patients to take the next step toward their dental health journey., • Multitasking & Organization: Manage multiple tasks simultaneously, such as lead tracking, scheduling, and follow-up, while ensuring excellent time management., • Self-Motivation: Be a self-starter who is highly motivated to meet scheduling goals and productivity benchmarks., • Prior direct B2C sales experience preferred. Specifically door to door experience, phone sales, and/or In-person direct sales experience., • Basic tech literacy is required. Experience working with CRM systems is a plus., • Excellent written and verbal communication skills., • High confidence in yourself and Nuvia's services., • Proactive self-starter with the ability to work independently., • Integrity and dedication to providing the best patient experience., • 40 hours a week. Monday - Friday with potential/optional Saturdays. Morning Lead Review & Prioritization: Start the day by reviewing and prioritizing the warmest (most recent) leads, focusing on those who engaged overnight via calls or texts. Target these high-interest prospects first to maximize scheduling opportunities. * Outbound Engagement to New Leads: Actively engage with new leads using a multi-channel approach—phone calls, texts, and emails—to reach prospects in the most effective way. Prioritize smart communication by identifying when texting may be the best method to prompt a follow-up phone call. * Overcoming Objections: Address common concerns or obstacles that may prevent patients from booking or attending consultations, such as scheduling conflicts, finances, or fear of dental treatments, and work to resolve them during conversations. • Appointment Confirmations: Reach out to patients with upcoming appointments to confirm their consultation and ensure they are prepared to come in., • CRM Usage: Regularly update the CRM with call outcomes, appointment statuses, and detailed notes on patient conversations to ensure accurate tracking and seamless hand-offs. Be dynamic and efficient with CRM tools and technology systems to streamline the scheduling process and follow-up activities, ensuring no patient falls through the cracks., • Push for Unreached Leads: Dedicate time in the afternoon to re-engaging with patients who couldn’t be reached earlier, leveraging text, email, or other methods to ensure contact. At Nuvia Dental Implant Center, we are passionate about our patients and proud of the incredible service we provide. We are a fast-growing company in a booming industry, with opportunities for significant career growth and development. Interested in joining our team? Check out our YouTube channel to see what sets us apart: Nuvia Dental Implant Center YouTube Apply now to be a part of a dynamic and supportive team where your skills and dedication can make a real difference!

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

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