Product Sustainability & Customer Engagement Lead
12 days ago
Milpitas
Job Description:\n\nCompany Description Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape. Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.Job Description The Product Sustainability & Customer Engagement role leads strategic, customer‑facing sustainability initiatives that translate environmental goals into measurable, data‑driven outcomes. This role serves as the primary partner to customers on sustainability topics, helping them understand their impacts, quantify the value of sustainable solutions, and implement programs that advance both their objectives and our business strategy. It ensures customers receive accurate, complete, and traceable sustainability data, while guiding them through compliant claims, reporting standards, and emerging regulatory expectations. This role also acts as the organizational connector between customers and internal teams—bringing together product, data/analytics, sales, and compliance to deliver consistent, credible, and scalable sustainability engagements. By converting customer insights into repeatable tools, case studies, and solution roadmaps, the role accelerates customer adoption, strengthens our market differentiation, and builds trust through evidence‑based sustainability performance. The Product Sustainability & Customer Engagement is ultimately responsible for executing customer‑facing sustainability programs to drive value creation, deepen partnerships, and enable credible, decision‑grade sustainability outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Product Sustainability Strategy & GovernanceDevelop and operationalize the company’s product sustainability strategy, including Design for Sustainability and circularity principles and product‑related emissions reduction roadmaps.Establish governance frameworks, policies, and KPIs to ensure sustainability criteria are integrated across product lifecycle stages (design, sourcing, manufacturing, distribution, use phase, and end‑of‑life).Define company-wide product sustainability and circularity metrics, define and regularly track, analyze, and report progress towards targets.Translate corporate sustainability goals (GHG reduction, circularity, materials targets, etc.) into product‑level requirements and guidelines.Engage with external partners, suppliers, and industry coalitions to enhance Sandisk’s product sustainability programs and keep pace with best practices and evolving regulations.Own recommendations for sustainability-related solutions, including business cases to get buy-in from senior leaders. 2. Lifecycle Assessment (LCA) & Product Carbon Footprinting (PCF)Lead or oversee LCAs, PCFs, and environmental impact assessments for existing and new products.Manage product environmental data models using recognized standards (GHG Protocol Product Standard, ISO 14040/44, ISO 14067, EN 15804, etc.).Partner with Quality to develop and maintain product-level emissions factors, bill‑of‑materials data, and lifecycle inventories, and scale processes to enable faster and more efficient development of LCAs and PCFs.Produce customer‑ready outputs such as environmental product declarations, product category rule-aligned disclosures, and carbon transparency labels. 3. Regulatory Compliance & Market RequirementsMonitor and interpret evolving product sustainability regulations such as:EU Ecodesign for Sustainable Products (ESPR)EU Digital Product Passport (DPP)Extended Producer Responsibility (EPR)External sustainability reporting requirements affecting product dataEnsure product portfolios meet current and upcoming market, customer, and regulatory expectations.Partner with Quality, Legal, and Procurement teams to maintain compliance documentation and readiness. 4. Customer Sustainability Engagement & CommunicationsServe as sustainability lead for priority accounts; shape joint roadmaps and value propositions aligned to customer goals (e.g., decarbonization, circularity, disclosure).Translate customer needs into solutions (products, services, data) and quantify environmental and business impact (e.g., avoided emissions, TCO, ROI).Capture requirements and feedback to inform product roadmaps, ESG narratives, and strategy prioritization.Capture requirements and feedback to inform product roadmaps, ESG narratives, and strategy prioritization.Design and run pilots with customers to validate outcomes; manage measurement plans, baselines, and KPIs. Build case studies, impact calculators, and reference architectures; enable Sales/CS with credible materials.Own oversight and management of customer ESG inquiries, including RFPs/RFIs, procurement questionnaires, and sustainability performance and policies.Prepare customer‑ready emissions summaries, scorecards, questionnaires, attestations, certificates, and digital data feeds.Coordinate with Sales, Legal, InfoSec, Product, and Communications teams to ensure customer‑facing materials reflect accurate, consistent, and compliant information.Develop product-related sustainability metrics and roadmaps. Measure performance and prepare materials for internal dashboards, external communications and reporting, and public disclosures.Create clear, accurate sustainability content for product datasheets, website materials, executive briefings. and customer deliverables.In partnership with Legal, support marketing teams in ensuring environmental claims meet Federal Trade Commission’s Green Guides, ISO 14021, and other relevant standards. 5. Cross‑Functional CollaborationPartner with R&D and Product Engineering to integrate low‑carbon design specifications, material substitution, recyclability, disassembly, and circularity principles into new product development.Work with Supply Chain to gather supplier‑specific primary data, including material footprints and ESG metrics.Collaborate with Operations to align product sustainability metrics with manufacturing processes, waste, energy, and water data.Support Sales & Marketing with product sustainability claims, certifications, and customer inquiries. 6. Data Management & ToolsImplement and maintain product sustainability data systems, software tools, and LCA databases.Ensure high‑quality data governance, traceability, and documentation suitable for third‑party review or external assurance.Ensure customer engagement artifacts meet internal controls for accuracy, completeness, and auditability; maintain documentation and approvals.Assess and drive improved integration between product data, product lifecycle management, enterprise resource planning, supply chain management, and emissions reporting systems.Partner with the Data Automation and IT teams to confirm the roadmap, remove technical obstacles, and conduct quality and assurance reviews.Qualifications REQUIREDBachelor’s degree in Engineering, Environmental Science, Sustainability Science, Materials Science, or related technical field.6-8 years of experience in quantitative sustainability workstreams, product development, lifecycle assessment, or environmental compliance.Strong understanding of LCA methodologies, product carbon accounting standards, and sustainability reporting frameworks.Proven experience with LCA tools, product data systems, and scaling across diverse product portfolios.Ability to translate complex technical information into clear recommendations for non‑technical stakeholders.Demonstrated track record developing or governing product related claims, narratives, or communications in consultation with Legal, Regulatory, and Compliance partnersStrong project management and cross‑functional collaboration skills. PREFERRED:Master’s degree in Sustainability Science, Engineering and/or relevant area of studyExpert level understanding of eco- and/or sustainable product- design principles, circularity frameworks, material science, and/or product engineering.Deep understanding of EU ESPR, DPP, and EPR requirements, and product‑related ESG regulations.Familiarity with sustainable design risks, opportunities, and know-how in the semiconductor industry.Familiarity with supplier engagement or Scope 3 product-related categories and data accounting and analysis.Experience supporting external audits or EPD verification. Key CompetenciesSystems thinking and lifecycle mindsetStrategic planning and prioritizationData quality and analytical rigorChange management and stakeholder influenceTechnical writing and documentationCustomer‑centric and innovation‑oriented approach Success in This Role Looks LikeEmbedded sustainability criteria in product development workflowsAccurate and audit‑ready product footprints across the portfolioRegulatory compliance and future‑risk mitigationMeasurable reductions in product environmental impactImproved customer satisfaction through transparency and data qualityStrong internal alignment between Sustainability, R&D, Product Design, Engineering, Operations, Procurement, Quality, Legal, and FinanceAdditional Information Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here. Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 06/09/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. #LI-RT1 Compensation & Benefits DetailsAn employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance. Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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