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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. As a dedicated Director, Quality Assurance, you will lead a team responsible for developing, implementing, and governing automated and technologically supported Claims quality assurance capabilities, including automation, analytics and reporting. Oversees the development of business requirements, validation strategies, and automated QA capabilities, while ensuring quality standards, risk controls, and regulatory requirements are consistently met. Accountable for the performance, governance, and continuous improvement of automated Quality solutions that support operational excellence. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; or Tampa, FL. Relocation assistance is not available for this position. What you’ll do: • Directs, leads, and motivates cross-functional team members in strategy development, planning, and execution of Quality Management processes and procedures., • Ensures objectives align with operational process, regulatory, risk and compliance goals to effectively contribute to the mission of USAA and to protect USAA's brand and reputation., • Advises senior leadership on issues and assists with Quality strategy development for operations/CoSA/affiliate partners., • Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and/or the USAA Board of Directors., • Builds processes and relationships that facilitate productive teamwork and goal achievement., • Performs complex/unique work assignments and problem resolution within CoSA and Enterprise projects., • Serves as the Quality subject matter expert and/or liaison with control partners to ensure documents, projects, processes, and initiatives comply with regulatory/legal requirements and Enterprise/internal policy., • Develops multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value., • Defines and maintains program strategies commensurate with the level of risk, size, and complexity., • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree: OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree (12 years of experience in lieu of a degree)., • 8 or more years progressive claims experience in the insurance industry., • 3 or more years of quality assurance/control direct team lead or management experience., • 4 years of quality assurance/control or quality improvement experience to include developing, implementing, and maintaining quality assurance/control/testing programs., • Demonstrated comprehensive knowledge of quality assurance trends, regulations, and best practices., • Demonstrated experience collaborating and interacting with leadership, stakeholders, and control/business/affiliate partners to influence decisions., • Demonstrated critical thinking, influencing through subject matter expertise, ability to provide root cause analysis for applicable business issues, and approaches work with a results and production-oriented mindset. What sets you apart: • 5+ years of experience in claims, analytics, technology, or process improvement., • Experience leading cross-functional teams and large-scale transformation or technology implementations, including modernizing manual processes with automation-enabled solutions., • Demonstrated ability to translate business and operational needs into scalable technology solutions, clearly communicating value, trade-offs, and impact to senior stakeholders., • Proven track record leveraging data, analytics, and AI/automation, combined with continuous improvement practices (e.g., root cause analysis, performance monitoring), to drive measurable outcomes., • Demonstrated success delivering and deploying data-driven and automation-enabled solutions at scale that improve quality, efficiency, and business outcomes (e.g., defect reduction, workflow optimization, audit effectiveness). The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: $127,310-$236,250. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: Inhouse education, including continued personal development, to expand your knowledge and personal brand The freedom to work autonomously A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: Managing attorney portfolios Responding to and meeting with client and customer inquiries Drafting general business correspondence related to legal matters Review and interpretation of documents Process files and research Posting invoices, checks, and ticket management Educating employees and homeowners Managing metric spreadsheet What will the Expectations of this Role be? This position requires strong attention to detail and analytical/auditing skills. Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. Must have accurate alpha numeric data entry skills. Proficient computer skills including Excel and Word Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. Must have clear and concise written communication. Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. Recognized as Best Places to Work 18 years in a row! Fastest Growing Company - Fast Track 50 in 2020. San Antonio-based homeowners’ association management company. Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. Work / Life balance. 5 weeks of PTO to allow for rest, travel, family, and your hobbies. 40 paid hours per year for community service activities. 11 Paid holidays Paid Training Internal Learning and Development Management System. Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). Well-structured career track plan with a 6-month review. Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months Hours: Monday to Friday 8:00 am to 5:00 pm office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at _ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted! _

Job Description Position: Medical Collections Specialist (Hospital/Insurance Follow-Up) Location: Remote (Must be based in San Antonio, TX) Pay Range: $24 – $26 / Hour Schedule: Monday – Friday, 7:30 AM – 4:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview: A healthcare organization is seeking experienced Medical Collections Specialists to support insurance follow-up and full-cycle claims resolution. This role focuses on working claims from start to finish, including research, denial resolution, rebilling, and appeals. Candidates must be located in San Antonio, TX. While the role is currently remote, there is a possibility of transitioning onsite in the future. Key Responsibilities: • Perform insurance follow-up on outstanding and aged claims, • Work claims from initial billing through final resolution, • Research and resolve denied or underpaid claims, • Review Explanation of Benefits (EOBs) and determine next steps, • Submit appeals, rebills, and tracers, • Identify and process adjustments, refunds, and bad debt accounts, • Communicate with insurance companies, patients, and third-party payers, • Verify billing information for both electronic and paper claims, • Review remittance advice and ensure accurate reimbursement, • Research payer guidelines and contracts to resolve discrepancies, • Analyze claims and make decisions quickly to drive resolutionProductivity Expectations:, • Target of 18–20 claims per day, • Strong emphasis on quality, accuracy, and timely follow-upRequired Qualifications:, • 2+ years of medical collections experience, • Experience working with UB-04 (hospital billing), • Strong understanding of insurance follow-up and denial resolution, • Knowledge of reimbursement methodologies, • Ability to analyze claims and problem-solve independently, • Basic Excel and computer proficiencyPreferred Qualifications:, • Inpatient (IP) or hospital collections experience, • Experience in LTACH (Long-Term Acute Care Hospital) settingsSystems Used:, • WellSky, • HMS, • Payer portalsWork Environment:, • Remote role (must reside in San Antonio, TX), • Potential for future onsite requirement, • Central Business Office (CBO) setting, • Collaborative, team-based environmentAdditional Details:, • 2-week training period on systems and processes, • No planned time off allowed during the first 90 days (training period), • Candidates should demonstrate job stability and long-term interest, • Strong communication skills required, including the ability to clearly explain past experienceWhat Success Looks Like:, • Ability to independently research and resolve complex claims, • Strong critical thinking and attention to detail, • Consistent productivity while maintaining accuracy, • Proactive communication and follow-through Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description Calling all bill review professionals, CPC coders, AAPC, and DRG coders! Dane Street is looking for highly motivated Coders, bill reviewers, and payment integrity reviewers candidates to join our team. Dane Street offers an exciting work environment, competitive compensation, and strong growth potential. Job Summary: A new program offering on the group health side of our business enables you to apply your clinical knowledge to review reports accompanying medical records to ensure that medical billing information and coding are correct. You will communicate with other reviewers and their office teams to ensure clarity of information and ensure all questions posed have been addressed, and ensure that reports are returned within client deadlines. Core Duties & Responsibilities: • Evaluates the appropriateness of codes and determine whether they meet all established program standards., • Ensures that the medical records are matched appropriately to the codes and if not, obtains them., • Read & apply policy guidelines and healthcare terminology and delineate when criteria are/are not met., • Evaluates claims for conflict of interest and criteria appropriateness., • Works within established timeframes set by program parameters., • Provides strong customer service skills and works closely with clients on a case- by-case basis to provide complete, timely, and error-free quality assurance of cases., • Provides clinical oversight to cases that are complex and need additional review prior to return to the client., • Serves as an additional level of QA and clinical knowledge/review for cases with quality Issues. Requirements Required Education & Experience: ● Must have a CPC, APCC, CMBS, or DRG coder certification ● Payment integrity or professional bill review experience is strongly preferred. ● Out-of-network bill review experience is a plus. ● Experience working in a remote environment is preferred. ● Experience in a medical office or health care background. Required Skills: ● Must work with a sense of urgency and meet deadlines. ● Must be self-motivated, with a strong drive for performance excellence. ● Excellent written and verbal communication skills are required. ● Proficiency in navigating a variety of computer programs (Experience with Google Chrome, Gmail, Docs, Sheets, etc., is a plus). ● Attention to detail REQUIRED. PLEASE BE AWARE: In the interest of the security of both parties, please be aware that Dane Street will never conduct an interview via text or request checks from candidates for purchasing equipment. Benefits • Robust opportunity for supplemental income, • Schedule flexibility and predictable work hours-conduct reviews based on your schedule availability, • Fully prepped cases, streamlined case flow, transcription services at no cost, and a user-friendly work portal A fast-paced, Inc. 500 Company with a high-performance culture, Dane Street is seeking insightful, astute forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers and Pharmacy Benefit Managers. We provide customized Independent Medical Exam and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Job Description We are offering a $500 sign-on bonus for qualified candidates* *Terms apply; inquire with your recruiter during the selection process WE'RE GROWING AND ADDING TO OUR TEAM OF FULL-TIME INVESTIGATORS! • FULL RATE Door to Door hourly pay, • Fuel Card provided, • Monthly Vehicle Allowance, • Monthly Cell Phone Allowance, • Equipment Provided For the past 28 years, Advantage Investigations has been the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results—ultimately helping our clients "See What’s True." With over 200+ licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, Remote Controlled Surveillance, and more, we’re able to save our clients time and money on insurance fraud cases. Advantage Investigations is seeking a Full Time Private Investigator in San Antonio, Texas & surrounding areas. The qualified candidate will be responsible for conducting covert surveillance, investigating daily activities, obtaining video evidence, and providing a clear report of all activities for our operations team along with basic claims investigations. As a private investigator, you will be provided with a comprehensive training program, door to door pay, fuel card, vehicle and phone allowance, top-of-the-line equipment, as well as other generous benefits. This position requires daily travel within the investigator’s area/territory. Duties & Responsibilities: • Conducting surveillance including covert, stationery, and mobile, • Conducting surveillance throughout their home state and surrounding states, • Recording subject activity on a video recording device, • Conducting alive and well checks, locates, basic scene investigations, paint sample analysis, EDR, and RCS deployments/retrievals, • Preparing and completing a written report of observations, • Uploading Video Evidence and a surveillance report Qualifications & Requirements: • Current TX Private Investigator License preferred, • Private Investigator Licenses required – Licensing differs between states, • Previous experience related to surveillance/claims investigations is preferred, • Access to a reliable, suitable surveillance vehicle for day-to-day use, • Valid Driver’s License, • Ability to provide MVR (driving record), • Willingness to travel throughout home state and surrounding states for work, • Varying weekly work schedule includes weekend and holiday availability, • Good oral and written communication skills, • Self-motivated, ability to work independently, • Meet state mandated requirements to obtain and maintain a Private Investigator license multiple states, • Must pass a Drug Screen Compensation: Investigators are paid door to door at an hourly rate commensurate with experience, within $23.00 to $28.00 an hour. Employees are paid on a bi-weekly basis. Company Benefits: • Door to Door hourly pay, • Fuel Card provided, • Monthly Vehicle Allowance, • Monthly Cell Phone Allowance, • Equipment Provided, • Medical, Dental, Vision, and Disability insurance, • Life Insurance and other supplemental options, • Paid Lodging (when applicable), and per diem pay when out of town, • 401(k) – with match, • 2 weeks of PTO (paid time off), • Parental Leave Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description POSITION OVERVIEW The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service. Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards. ABOUT US Our Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can. Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day. OBJECTIVES SERVICE ACTIVITY TARGETS You are responsible for following the roadmap to hit our retention targets: • Answer 50+ inbound calls per day, • 2+ hours of daily talk time, • 2 cross-sell products pivoted to the sales team per day CUSTOMER PROTECTION & RELATIONSHIP MANAGEMENT • Ensure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc., • Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriate, • Deliver world-class service in every customer interaction, maintaining trust and confidence OPERATIONAL DISCIPLINE AND ACCURACY You are responsible for upholding team and individual standards in the following manner: • Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or less, • Maintain precise records and documentation in CRM and internal systems, • Execute service workflows consistently, ensuring follow-up and task completion, • Monitor processes to prevent errors or lapses before they impact the customer experience, • Partner with sales to ensure seamless handoffs and transitions, minimizing customer disruption COLLABORATION AND TEAM INTEGRATION • Communicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutions, • Contribute solutions, not problems, in all team interactions, • Participate in coaching, process improvements, and team meetings to strengthen overall execution, • Uphold agency standards and culture, demonstrating reliability, professionalism, and positive energy PERSONAL AND PROFESSIONAL EXCELLENCE • Maintain high standards for personal accountability and follow-through, • Demonstrate resilience and adaptability in high-pressure situations, • Seek ongoing learning opportunities to improve technical, service, and operational skills, • Model elite execution and reliability for teammates across the agency CORE COMPETENCIES • Customer-centric mindset, • Emotional intelligence, • Retention focus, • Process discipline, • Accuracy and attention to detail, • Problem solving, • Strong listener and communicator, • Ownership and accountability, • Coachability, • Sales driven, • Growth driven, • Reliability, • Resilience and adaptability, • Cultural alignment EDUCATION AND EXPERIENCE We are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills. Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable. PHYSICAL REQUIREMENTS You are required to work at a desk when executing your D2D. Youre only required to work from the hours of 8:30a 5p ET, Monday Friday. We are well-versed in rising desks and walking pads and will make recommendations upon request. You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter. COMMITMENT TO DIVERSITY At Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability is essential to building a world-class, ethical business. We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners. Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us. APPLY NOW If this role grabbed your attention, we want to hear from you. Submit your resume, and youll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused. Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com. Were looking for people ready to step in, stand out, and own their impact. If thats you, apply now.

Accountant 2, General (Sr. Tax Accountant) Location: San Antonio, TX 78249 Duration: 5/11/2026 – 11/15/2026 Pay Rate: $24.31 – $36.11/hour Schedule: Monday – Friday, 9:00 AM – 5:00 PM • Monday & Friday: Remote • Tuesday – Thursday: Onsite Interview Process: Microsoft Teams JOB SUMMARY We are seeking a skilled Sr. Tax Accountant to support sales and use tax, property tax, and compliance functions across multiple entities. This role involves working cross-functionally with internal teams, IT, and third-party consultants to ensure accurate reporting, compliance, and process improvement initiatives. RESPONSIBILITIES • Oversee sales and use tax and property tax returns, from data compilation through final review and filing • Collaborate with business units, IT, and third-party preparers to ensure accurate tax data • Ensure all tax data aligns with general ledger and payment requests • Perform tax research and provide guidance on taxability issues • Respond to tax-related inquiries within 48 hours via shared mailbox • Develop and maintain desktop procedures and process documentation • File, pay, and track business licenses • Submit refund claims related to accounts receivable tax • Review and approve tax exemptions within tax systems • Troubleshoot taxability issues related to purchase orders • Ensure compliance across multiple states and business units • Manage and support sales and use tax audits from initiation through completion • Update tax systems based on audit findings • Identify and implement process improvements • Ensure timely and accurate financial reporting to avoid penalties • Maintain general ledger account reconciliations and mitigate financial risk • Lead and support departmental projects as assigned QUALIFICATIONS Education & Experience: • Bachelor’s degree required (Accounting or Finance preferred) • CPA preferred • 2–5 years of Accounting/Finance experience Knowledge, Skills & Abilities: • Strong Microsoft Excel skills (VLOOKUPs, Pivot Tables, Charts) • Knowledge of GAAP accounting principles • Experience with ERP systems • Understanding of SOX controls and compliance requirements • Strong analytical and problem-solving skills • Excellent written and verbal communication skills • Experience with Sabrix and/or Vertex preferred • EDI knowledge preferred • BI/BW experience preferred • Lean Six Sigma certification preferred If you are interested, please reach out to Chin Yang at A-Line Staffing . 586-323-4194 | cyang@alinestaffing.com . Use tax returns and property tax returns Preparing income tax returns, tax provisions Use tax, accounting, tax returns Assist with tax files/tax returns with external tax consultants Preparing federal tax returns, state/local tax returns and estimated payments Assisting in preparation of sales tax returns, income tax returns and state franchise returns Review federal and state income tax returns Prepare quarterly tax estimates, annual tax provision and annual tax returns Reconcile accounting for sales tax, income tax, franchise tax and property tax Use tax and property tax audits Coordinate federal and state tax returns Complete state and federal tax returns Prepare personal property tax returns Prepare federal tax returns and various state returns including franchise tax returns and annual reports File all property tax returns Prepare income and franchise tax returns Decide best tax strategies when preparing tax returns Prepare state income tax returns for review Prepare the tax work-papers for tax returns preparation Preparing property/entity tax returns

Job Family : PFS Billing Travel Required : None Clearance Required : None What You Will Do : The Healthcare - Medical Biller is expected to perform all areas of initial billing, secondary billing, and payer audit follow-up for government and non-government claims. Must work with other departments to facilitate the meeting of both departmental and facility goals and objectives. Demonstrates an ability to find solutions to problems and keeps management informed of patterns regarding billing edits, compliance issues, payments and or other issues with specific payers. Has an extensive knowledge of billing requirements mandated by payers and / or governmental regulations. This position will perform any and all related job duties as assigned. Individuals must be able to work an eight hour shift between the hours of 8:30 AM CT - 5:30 PM CT, with no remote work initially but opportunity for some hybrid (in office/remote) after training. We will consider individuals open to relocation to San Antonio! Essential Job Functions Hospital Billing Emphasis Correcting and billing electronic and hardcopy claims Submits Adjusted claims Provides Follow-up Billing Prepares Billing Reconciliation Duties and Responsibilities Performs daily download and reconciliation of claims from patient accounting system to electronic billing system. Transmits or releases claims at a minimum daily. Works all assigned claims daily by resolving edits, validating claim, or placing on departmental hold by reason. Follows-up on all assigned held claims or unreleased claims. Bills claims via electronic billing system. Reviews same day and 72 hour admission report to determine if accounts needed to be combined. Ensures all address changes and or plan changes are forwarded to the appropriate people so the integrity of the insurance master is maintained. Files adjusted billings based on audits and or changes in diagnosis or DRG. Updates patient accounts with corrected demographic or insurance information. Works all rejection and payer audit reports within 48 hours of receipt taking whatever action may be required to obtain account resolution. Monitors all denials for trends and issues and reports finding to supervisor. Bills or re-bills as necessary. Ensures hospital is in compliance with all state and federal rules and regulations both billing and HIPAA. Assigned special projects will be completed within the time frames given. Appropriately documents electronic billing system and/or patient accounting system. Attends training sessions and seminars offered by the Hospital and Third Party Payers. Handles all customer calls both internal and external in a professional and courteous manner. Returns calls and emails as soon as possible, but must be returned within 24 hours. Follows the mission statement and values established by the facility. What You Will Need : High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED. 1-3+ years working within the following sectors: healthcare, insurance, business, finance or customer service. Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities. What Would Be Nice To Have : Previous billing background. Emphasis in hospital billing Excellent communication and interpersonal skills. Experience with Excel and Word. #IndeedSponsored #LI-DNI What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: • Jurisdictions: Any, • Licenses: Any, • Location: This role is eligible for fully remote work. How you'll make an impact • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims., • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution., • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process, • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements., • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You Ideal candidates for this position will have: • Claims Background: Commercial General Liability, • Jurisdictional Experience: Any, • Active Adjusters' licenses: Any As a key member of our experienced Claims Adjuster team, you will: • Investigate, evaluate, and resolve complex General Liability claims with minimal supervision, engaging your analytical skills to make decisions and bring claims to resolution., • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants Required Qualifications: • High School Diploma., • Minimum of 5 years related claims experience., • Appropriately licensed and/or certified in all states in which claims are being handled., • Knowledge of accepted industry standards and practices., • Computer experience with related claims and business software. Desired Qualifications: • Bachelor's Degree, • Resourceful, • Standout Colleague #LI-WG1 #LI-REMOTE Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Paid parental leave Other benefits include: • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program, • And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity _ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity What you'll do: • Applies appropriate coverage and handles simple liability, evaluates, and settles high volume and low complexity auto claims with repairable vehicles., • Resolves claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, overcoming obstacles, and effectively prioritizing the workload., • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions., • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution., • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service., • Acquires and applies a foundational knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures., • Applies basic knowledge of Auto Physical Damage. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours., • May be assigned CAT deployment travel with minimal notice during designated CATs., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 1 year or more of military experience., • Acquisition and maintenance of insurance adjuster license within week 2 of training and 3 testing attempts., • Demonstrated ability to prioritize and multi-task, including navigating through multiple business applications., • Successful completion of a job-related assessment may be required. What sets you apart: • Currently serving in the military and you will be eligible to participate in a SkillBridge program in the Spring or Summer of 2026., • Ability to get permission from your commander to participate in the SkillBridge program., • Junior Military Veteran Compensation range: The salary range for this position is: $48,340 - $50,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). THIS IS A NON-FEDERAL ENTITY. IT IS NOT A PART OF THE DEPARTMENT OF DEFENSE OR ANY OF ITS COMPONENTS AND IT HAS NO GOVERNMENTAL STATUS. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Data Entry Clerk - Remote Work.The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims coordination team.Please note that this is a remote position.Essential Duties And Responsibilities.You will primarily be doing data

Collections Representative (Healthcare) Job Category: Billing / Accounts Receivable Work Type: Remote Schedule: Full-time, Monday-Friday, 8:30 AM - 5:00 PM Position Overview We are seeking an experienced Collections Representative to support accounts receivable operations within a healthcare environment. This role is responsible for managing payer-side collections, resolving outstanding balances, and ensuring timely reimbursement in accordance with established policies. The ideal candidate has strong knowledge of healthcare revenue cycle processes, excellent communication skills, and a proven ability to meet collection targets in a fast-paced setting. Key Responsibilities Manage accounts receivable and perform follow-up on outstanding balances with insurance payers and third parties Conduct outbound collection calls and resolve claims in a timely manner Review and research unpaid claims, denials, and discrepancies Ensure compliance with billing, collection regulations, and internal policies Maintain accurate documentation of account activity Collaborate with internal teams to resolve issues and improve cash flow Support additional revenue cycle functions as assigned Required Qualifications High school diploma or equivalent (some college preferred) Minimum of 2+ years of healthcare collections experience Experience with hospital-based, outpatient payer-side collections (not patient collections) Strong understanding of healthcare accounts receivable processes Knowledge of third-party payers, collection laws, and industry regulations Proficiency in data entry and 10-key Typing speed of approximately 50 WPM Strong customer service and telephone communication skills Preferred Qualifications Experience with long-term acute care (LTACH) collections Familiarity with automated billing and collections systems Knowledge of medical terminology, ICD-10 coding, and insurance follow-up processes Experience in call center or high-volume collections environments Core Skills & Competencies Accounts receivable and collections expertise Strong analytical and problem-solving skills Attention to detail and accuracy Ability to manage multiple accounts and priorities Professional communication and customer service excellence Ability to work independently in a remote environment Performance & Incentives Performance-based bonus opportunities tied to: Collection metrics and revenue goals Quality assurance standards Attendance and productivity benchmarks Additional incentive opportunities may be available based on team and individual performance Work Environment 100% remote role Structured schedule with a strong emphasis on attendance and reliability Collaborative, team-oriented culture focused on performance and compliance Additional Information Must adhere to all confidentiality and compliance standards related to healthcare data Ongoing training and performance reviews may be included Job Type & Location This is a Contract to Hire position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available. This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) and Central Time Zone. This role is remote eligible for candidates located or willing to self-relocate to Pacific, Mountain or Central Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. US military experience through military service or a military spouse/domestic partner 5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience handling Property Mitigation Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside or willing to self-relocate to Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) or Central Time Zone May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid drivers license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelors degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid drivers license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: • Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims., • Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes., • Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates., • Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation., • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution., • Serves as a resource for team members on complex claims., • Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication., • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma., • 4 years auto claims and injury adjusting experience., • Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations., • Advanced negotiation, investigation, communication, and conflict resolution skills., • Demonstrated strong time-management and decision-making skills., • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills., • Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims., • Ability to exercise sound financial judgment and discretion in handling insurance claims., • Advanced knowledge of coverage evaluation, loss assessment, and loss reserving., • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: • 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage, • College Degree (Bachelors or higher), • Insurance Designation, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs.

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