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Job DescriptionPlease note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based bonuses · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Bilingual Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Debt Counselors will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8am and 9:30am EST and ending between 5pm and 6:30pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12pm - 9pm EST, • Willingness to work an occasional Saturday morning shift (optional), • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift) MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description This is a remote role for Western New York and Texas Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues. The ideal candidate for this exciting remote role will demonstrate excellent communication and critical thinking skills. The Account Resolution Specialist should be disciplined/strongly motivated to take great care of the customers and resolve their needs. (Although remote, you must have reliable transportation for travel to the office for training, meetings, department needs and IT equipment assistance, as required by the role.) RESPONISBILITIES: The Account Resolution Specialist (ARS) is responsible for handling inbound/outbound calls in a professional and courteous manner to contact consumers to negotiate payment of a past due account. ACI provides our clients with a team of professionals whose mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We educate, inform, and present them with options. It is imperative that our associates work within federal, state and client guidelines/laws. We provide extensive training to ensure you are knowledgeable and prepared for the role. Your ability to manage our clients’ accounts with respect and professionalism due to the difficulty associated with the account is critical. Our team utilizes various computer systems to access customer information, update information, as verified, accept payments and service the customer with any questions or issues that they may have. All Employees MUST work on camera in this remote environment! What Can We Offer You? • Competitive wage with a monthly bonus potential., • Paid training and equipment provided., • Growth opportunities, we are always looking for future leaders., • A Work-Life balance that is the key to happy employees., • Comprehensive benefits including Medical, Dental, Vision, Life, Accident and Disability Insurance., • Paid vacation time and Paid sick time., • 401K with employer match., • Paid holidays. PLEASE READ BEFORE APPLYING All Employees work a 37.5 – 40 hour work week Schedule Requirements: 1st Party - Hours of Operation - Monday - Friday: 9am - 7pm EST/ 8am – 6pm CST 2 SATURDAYS PER MONTH FROM 9AM EST UNTIL 1PM EST (8am to 12pm CST) 2 nights per week until 7pm EST, 6PM CST (Mon-Fri) 2 Friday nights each month until 7pm Minimum Requirements: • High School diploma or GED required., • Minimum (1) one year of proven experience in collections/customer service, will consider previous experience from a banking, sales, call center, other customer service-related positions., • You must have reliable transportation for travel to the office for training, scheduled shifts, meetings, department needs, IT equipment assistance, as required by the role., • Intermediate computer and keyboard skills (ability to use Microsoft office suite and video conferencing technology like Zoom and Webex), • Must pass client clearance requirements, up to and including, background checks and drug test., • Ability to meet client scheduling requirements listed above., • Must have reliable internet connection ability to connect company provided equipment to a router, we will perform internet speed test during recruitment process to ensure minimum requirements., • Your remote workspace must be quiet and distraction free as all calls are monitored and/or recorded for quality assurance purposes. All Employees MUST work on camera in this remote environment! The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time, and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $17.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job Description We are seeking talented individuals with strong multitasking, proofreading, and organizational skills along with a high level of empathy. In this unique role, you will support funeral homes and private parties by placing obituary notices in both print and online formats. Additionally, you will support clients by placing legal notices and some classified advertising. A strong focus on accuracy and professionalism in all communications is essential. You play a key role in establishing and sustaining our clients’ trust, which is vital to the success of the business. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time (24+ hours/week). Candidates must be available between 9:00am – 9:00pm (Monday through Sunday). While you won’t work every day, your schedule will fall within those hours. Compensation The base pay for this role is $16.25 - $16.50/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing the most effective recommendations and guidance. Media Sales Plus is an Equal Opportunity Employer

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM PBS KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for a Major Gifts Associate! What you'll be doing: The Major Gifts Associate (MGA) exercises discretion and independent judgement to identify and sustain new donors to expand the revenue pool for various projects, facilitates relationships with individual donors, provides friendly and courteous service to contributors, and initiates and maintains relationships with other non-profit organizations for project collaborations. This position can be hybrid - a blend of remote and in-office work. In summary, this individual will: • Manage a portfolio of approximately 125 existing donors and 125 new prospects, and create fundraising strategies for all, • Develop relationships with existing donors, solicit individual gifts, increase existing gifts, and steward these members, • Initiate and participate in in-person cultivation and solicitation meetings, as well as through written proposals and digital communications, • Be responsible for the accurate and timely documentation of all donor contracts and updates in the prospect database, • Participate in department cultivation events; actively interact and provide facetime with attendees and promote BTPM programs and resources, • Use relevant technologies (e.g. CRM, Canva, MS Office, etc.) to support department activities and measure fundraising results, • Work with various departments to enhance fundraising activities. Initiate and maintain relationships with external non-profit organizations and stakeholders for project collaborations What you'll need: • Minimum of associate's degree in business, marketing or a related field, • Minimum of two (2) years of fundraising, professional nonprofit development experience (related internship experience is acceptable), • Outstanding written and verbal communication skills, including the ability to connect with multiple individuals, persuade donors, prepare compelling proposals for individuals and funding organizations, • Demonstrated track record of proven success in securing individual gifts, including annual fund support, major, and planned gifts, • Demonstrated skills in effective relationship management with high-level and mid-level supporters, • Flexible to meet changing and dynamic aspects of donor fundraising, • Must have ability to safeguard confidential and sensitive donor and organizational information, • Strong interpersonal and relationship-building skills in all forms - face-to-face, virtually, via phone/email, etc., • Demonstrated proficiency with fundraising databases and use of various computer programs, including Microsoft Office; ability to learn new technologies quickly and assist with user adoption and support, • Must be able to work a flexible schedule to meet deadlines and donor needs/availability, • Must have valid driver license and reliable transportation to meet travel requirements, including the ability to travel internationally to and from Canada, • Exceptional organization and time management skills; ability to meet deadlines and prioritize, • Comfortable and effective working both independently and in team-based environments Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and promote a realistic balance of both work and personal life. Our benefits package is fantastic and we have free parking! Salary and Benefits: This is a full-time, non-exempt hourly position and starting pay will be based on education, experience and interview. Starting range: $19.33-$24.16 • 12 paid holidays, • 3 weeks of paid vacation, • Sick time (accrued), • Medical, Dental, Life, Vision Short- & Long-Term Disability insurance options, • Health Savings Account (for applicable plans) with employer contribution, • Flex Spending Account option, • Voluntary Life, Accident, Critical Illness coverage options, • Identity Protection option, • Employee Assistance Program, • Tuition Assistance (based on eligibility), • Retirement Plan with 7.5% employer match (based on eligibility) Buffalo Toronto Public Media is an Equal Opportunity Employer committed to excellence through inclusion.

Job Description: Summary: This position is primarily responsible for the overall management of strategic and national accounts. This includes but is not limited to acting as a strategic advisor to support clients in the decision making process relative to benefit design, financial impacts, member experience, and industry trends. This role will focus on account retention activities and could expand to include prospecting of new business opportunities. Essential Accountabilities: Level I • Responsible for sales activities, including retention, prospecting, and cross-selling., • Establishes, develops, and maintains positive business relationships with clients, brokers, and internal department contacts., • Develops a thorough understanding of clients strategic goals, financial position and opportunities to offer solutions that meet their needs and ensure overall satisfaction., • Provides oversight for all activities that surround client solutions, operational efficiencies and member impacts. Works with relevant internal and external sources to ensure expediated and effective resolution to maximize satisfaction., • Partner with Account Service Consultant(s) to deliver high-quality client satisfaction., • Establishes and maintains relationships with internal executive sponsors and maintains client detail and history., • Develops key account summary identifying client needs, opportunities, risks, and competitive insight., • Attends meetings, sales events, and trainings to keep abreast of the latest corporate, national, and legislative developments impacting the delivery of health care benefits. Keeps abreast of market dynamics, industry trends and competitor landscape., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Engages and actively participates in workgroups to represent Sales on cross divisional initiatives and educates the team on progress/results., • Acts as a mentor to account managers/account service representatives interested in growth and development., • Represents management at meetings as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Valid NYS Accident and Health License within six months of employment required. Employees without a license are not eligible for sales incentive awards or contests. Any sales made while not licensed are not eligible for incentive compensation., • Highly motivated and goal oriented with five (5) or more years of experience in sales. Health insurance sales and/or industry experience beneficial., • Working knowledge of all financial arrangements inclusive of fully insured and self-funded., • Proven ability to build productive professional relationships., • Ability to create and deliver presentations tailored to the audience needs., • Exceptional listening and negotiation skills. Strong verbal and written communication skills and ability to influence key stakeholders at all levels of an organization. Level II (in addition to Level I Qualifications) • A proven track record of seven (7) or more years in sales. Health insurance sales and/or industry experience desired., • Exceptional analytical/problem-solving skills., • Demonstrated mentoring/coaching skills. Physical Requirements: • Ability to travel to client sites for presentations, meetings, and/or trainings as needed., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • May be required to transport sales collateral/materials to and from meetings/events. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Minimum: $62,400 - Maximum: $106,929 Level II: Minimum: $71,880 - Maximum: $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Payment Integrity DRG Coding & Clinical Validation Analyst position has an extensive background in acute facility-based clinical documentation, and/or inpatient coding and has a high level of understanding of the current MS-DRG, and APR-DRG payment systems. This position is responsible for reviewing medical records for appropriate provider documentation to support the principal diagnosis, co-morbidities, complications, secondary diagnosis, surgical procedures, POA indicators to validate coding and DRG assignment accuracy, insuring the physician documentation supports the hospital coded data. Essential Accountabilities: Level I • Analyzes and audits acute inpatient claims. Integrates medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise. Clinical guidelines, and industry knowledge to substantiate conclusions. Performs work independently., • Adheres to official coding guidelines, coding clinic determinations, and CMS and other regulatory compliance guidelines and mandates. Requires expert coding knowledge - DRG &ICD 10., • Establishes national and best practice benchmarks and measures performance against benchmarks., • Ensures accurate payment by independently utilizing DRG grouper, encoder, and claims processing platform., • Manages case volumes and review/audit schedules, prioritizing case load as assigned by Management., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs complex audits or projects with minimal direction or oversight., • Acts as an expert in reviewing medical coding and medical record review with ability to oversee complex assignments, challenging customers, and highly visible issues., • Supports leadership in projects related to divisional/departmental strategies and initiatives., • Participates and represents in audits, payment methodologies, contractual agreements, with cross functional teams or with business partners as needed., • Serves as a mentor to new hires., • Demonstrates ability to participate and represent department on interna/external committees. Level III (in addition to Level II Accountabilities) • Provides expertise in developing data criteria for audits., • Acts as a Lead and provides training, guidance, consultation, complex performance analysis, and coaching expertise to team members around methods of continuous quality improvement., • Serves as an expert and resource for escalations and works directly with Payment Integrity staff to resolve issues and escalation problems., • Provides backup support for Management as necessary. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associate or bachelor's degree in health information management (RHIA or RHIT) or a Nursing Degree., • Three (3) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Three (3) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Coding Certification is to be maintained as a condition of employment of one of the following: RHIA or RHIT, Inpatient Coding Credential - CCS or CIC., • Intermediate analytical and problem-solving skills; as well as keeps abreast of latest trends related to business analysis., • Intermediate knowledge of PC, software, auditing tools and claims processing systems. Level II (in addition to Level I Qualifications) • Five (5) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Five (5) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated ability across multiple skills, products, processes, and systems with the Division., • Demonstrated ability to lead initiatives with occasional guidance and assistance from management and/or others., • Advanced analytical, problem solving, and judgement skills., • Advanced knowledge of PC, software, auditing tools and claims processing systems. Level III (in addition to Level II Qualifications) • Eight (8) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Eight (8) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated leadership skills., • Demonstrated ability as a subject matter expert or consultant to other departments., • Demonstrated ability to work independently and assumes lead role in key business initiatives., • Expert proficiency in analytical skills, auditing skillset and ability to manage complex assignments, challenging situations, and highly visible issues., • Demonstrated expert proficiency in project management and presentation skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E4: Minimum: $65,346- Maximum: $117,622 Level II: Grade E5: Minimum: $71,880 - Maximum: $129,384 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of the assigned EPMO leader, the EPMO Project Manager is responsible for managing and delivering application, operations, ongoing program, and/or business projects for the Excellus Health Plan. Essential Primary Responsibilities/Accountabilities: Level I: • Works with Project Manager Levels II/III/IV to determine project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required., • Works with Project Managers Level II/III/IV and project teams to track work, tasks, and project assignments in order to keep projects on-time and within scope and budget., • Facilitates core team meetings and other relevant project meetings including managing project agendas and minutes., • Creates and manages documents in support of the project Change Management (CMR) process., • Functions as a back-up for Project Manager Levels II/III/IV, as needed., • Performs project management duties over small tier and Enterprise projects or other initiatives as assigned., • Maintains currency on emerging project management techniques and advanced communication mechanisms., • Learns departmental tools required to do the work: Planview, Microsoft Teams, Sciquest, SNOW etc., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Always acts professionally., • Fosters an environment of continuous improvement and encourages innovative thinking., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close-out., • Plans, schedules, monitors, and reports on activities related to the project., • Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks., • Monitors and controls project scope, requirements and change management needs., • Identifies the appropriate blend of talent and resources to meet project needs and requirements., • Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements., • Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards., • Monitors and reports on the progress of the resolution of high impact problems according to established standards., • Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate., • Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues., • Establishes appropriate metrics for measuring key project criteria., • Maintains currency on emerging technologies and project management techniques., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs., • Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions., • Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use., • Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups., • Coaches and provides counsel to members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues., • Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan., • Mentors new Project Managers on Excellus methodology, processes, tools, organizational structure., • Assists with coordination of the workload of several Level I/II and Contract PMs on larger projects requiring multiple PMs and teams., • Works with various groups across the organization to define the scope of a project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation., • Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage., • Performs elevated project management duties; specifically, provides focus on business outcomes and measurable business benefits, manages multiple projects which target one defined business outcome, manages changes in business strategy and priorities, and maintains an organizational/enterprise wide focus., • Meets with Project Managers regularly to discuss project related tasks, schedules, risks & issues and deliverables., • Manages large scale, highly visible, strategic enterprise projects that may transition to ongoing responsibility as 'owner' for end to end program management, • Functions as a resource to the project team in areas of escalation & support, critical path management and as a level one escalation point of contact for other project managers, Business areas, Sponsors, IT staff and EPMO leadership., • Provides project management expertise, guidance and support to other Project Managers, • Builds strong professional relationships with Project Managers and leadership., • Provides supplemental training to Project Managers as needed., • Develops and communicates project management best practices., • Provides governance for project artifacts including project schedule review., • Project Management Subject Matter Expert in usage of change management, project methodology, budget management, risk management and other project processes and procedures., • May support EPMO Leadership with interviewing of new candidates; on-boarding process for new employees or contractors; providing input to staff performance reviews., • Creates program level summarized status reporting as appropriate. May engage Demand Management and Business Resource Managers as necessary for business case questions/development., • Contributes to Methodology and Process creation; comments and reviews to enhance organizational process maturity and delivery capability. Fosters an environment of continuous improvement., • Assists with the definition, streamlining and improvement of execution and governance processes, identifies and assists with opportunities for enhancing process uniformity., • May represent Managers and Directors of supported areas in meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, other meetings and workgroups. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, multiple projects and/or programs, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of degree)., • Three (3) years related work experience., • Technically competent with various software programs such as MS Project, Word, OneNote, Excel and PowerPoint., • General knowledge of multiple project methodologies: Waterfall, Agile, SDLC, etc., • Maintains awareness of project management methodologies, processes and deliverables., • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities., • Ability to react to project adjustments and alterations promptly and efficiently., • Ability to be flexible during times of change., • Persuasive, encouraging, and motivating., • Strong all-around soft skills and high level of proficiency using written and oral communication skills., • Adept at conducting research when project-related issues occur., • Effectively prioritize and execute tasks in a high-pressure environment., • Strong follow-up skills., • Self-motivated; ability to take initiative and ownership., • Writes and speaks fluently on all aspects of work., • Demonstrated problem solving skills., • Five (5) years related work experience., • PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification., • Demonstrated experience in multiple project methodologies - waterfall, Agile, SDLC, etc., • Demonstrated leadership skills., • Demonstrated skills in developing and achieving project scope, costs, and schedule., • Demonstrated skills in forming and fostering high performance, cross-functional teams., • Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management., • Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level., • Experience with Quality principles and tools. Demonstrated problem solving skills., • Very strong analytical and business process development skills., • Demonstrated competence in project leadership tasks., • Eight (8) years related work experience., • PMP certification preferred, 5 years of Project Management experience can be substituted in lieu of certification., • Experience in drafting both internal and external communications to convey project findings and status., • Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations., • Ten (10) years related work experience., • PMP certification preferred, 7 years of Project Management experience can be substituted in lieu of certification., • Demonstrated ability to manage multiple projects and teams, working constructively and professionally with external vendors/clients and all levels of management across the Health Plan., • Ability to maintain poise and composure under pressure and in difficult situations., • Demonstrated proficiency in problem-solving tools/techniques., • Demonstrated experience with project design, development, evaluation, and governance processes required to manage multiple disparate projects across the organization (large and small)., • Detailed knowledge of information technology infrastructure and systems preferred., • Demonstrated expertise in strategic project planning, management and execution., • Strong conflict resolution and negotiation skills., • Excellent verbal and written communication skills., • Skilled in resource management (feedback, evaluation, staffing)., • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities follow these requirements. Physical Requirements: • Ability to travel across regions In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum: $62,400 - Maximum: $106,929 Level II: Grade E4: Minimum: $65,346 - Maximum: $117,622 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Service Control/Operations Methodology at Excellus generally consists of the following disciplines: * • Asset and Configuration Management, • Incident/Problem/Change Management, • Service Desk The Asset-Configuration Management Analyst is specific to the Asset and Configuration Management Function at the Excellus Health Plan. This position oversees the daily and long-term strategic management of software and technology-related hardware within the organization. This position is responsible for the development, implementation, monitoring, administration and compliance of all IT Asset Management tools and services such as but not limited to tracking PC and Server lifecycles, software license compliancy and unauthorized software or hardware installations and usage. The incumbent will develop and implement procedures for tracking company assets to oversee quality control throughout. Essential Primary Responsibilities/Accountabilities: All Levels: Level I: • Works closely with Purchasing, Finance, Contracts, vendors and all areas within EIT to ensure that IT technology-related hardware and software assets are documented, accounted, and tracked throughout their entire lifecycle., • Plans, monitors, and records software and/or hardware licenses to ensure compliance with vendor contracts., • Utilizes ITAM tools, programs, and processes to manage IT inventory, complying with approved policy and guidelines., • Develops, creates and maintains associated custom connectors and scripts within the tool sets., • Compares licenses, warranties, maintenance agreements, and vendor contracts against audits to ensure compliance with internal and regulatory policies., • Performs inventory and usage monitoring of IT hardware and software and records for quality control and comparison against standard corporate practices., • Ensures all software running on company owned equipment has been approved for use within our environment by tracking and reporting on unauthorized installs; develops and executes associated remediation plan., • Performs reconciliations and remediations on all software., • Responsible for maintaining all discovery schedules and accuracy of all discovery models., • Develops metrics and runs reports to understand compliance position and risk., • Identifies cost-saving opportunities including standards definition and application rationalization efforts., • Explores opportunities to leverage unused IT assets to achieve full efficiency and ROI from company resources., • Performs software requisitioning for all business areas., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Collaborates with peers in supporting, upgrading and/or replacing asset management tools as well as on the development of support documentation and reporting templates., • Responsible for implementing, configuring, and maintaining all ServiceNow CMDB (Configuration Management Database) processes, work instructions, and activities., • Performs, at minimum, quarterly process reviews and recommend CSI initiatives/opportunities for consideration and approval., • Performs auditing reports that highlight missing asset and configuration item's information, investigating reasons and recommending actions to prevent their recurrence., • Assists in the definition and registration of configuration items (Cis), driving toward the appropriate level of attributes and relationships required to support IT Service Management (ITSM) processes., • Maintains precise documentation and accurate usage of the CMDB., • Ensures all patterning for discovery and service mapping is accurately maintained., • Performs reconciliations between the CMDB and monitoring tools., • Understands and maintains all CMDB and Asset Management dashboards. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional years related work experience in lieu of bachelors)., • Three years of experience in related field., • Experience in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Working knowledge of asset management design and implementation along with project management and process improvement preferred., • Solid understanding of end user licensing agreements and licensing types., • Experience with tools and processes of software distribution., • Strong written and verbal communication skills both technical and non-technical., • Proven analytical, planning and organizational skills., • Five years related work experience., • Certification in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Experience with configuration management tools as an administrator, preferably ServiceNow Discovery., • Experience maintaining baseline and CMDB using platforms such as ServiceNow., • Experience with SQL, JAVA, Visual Basic and Crystal Reports., • Working knowledge of software change control best practices and methodologies., • Working knowledge of asset management and configuration management design and implementation along with project management and process improvement preferred., • Advanced understanding of end user licensing agreements and licensing types., • Advanced experience with tools and processes of software distribution. Physical Requirements: • Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E4 - Min 65,346 Mid 91,484 Max 117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This role provides the vision, strategy, functionality, and technology solutions for creating and maintaining distributed platforms for both public and private cloud infrastructure-based solutions. This entails the design and use of flexible platforms that deliver features, functionality, and services compatible with industry-leading providers while allowing legacy systems to interact safely when required. This position requires the necessary skills to provide technology research, evaluation, development, and delivery in support of infrastructure deployment solution lifecycles. This position collaborates with the Information Technology teams to lead the organization toward the deployment of technologies that may include PaaS, SaaS, hosted, and on-premises solutions - which will allow for flexible, secure, on-demand cloud-like functionality and services while endeavoring to provide resiliency and achieve cost reduction, while maintaining a highly secure and flexible environment. Essential Responsibilities/Accountabilities: Level I: • Acts as a high level escalation tier for operational support in assigned technical areas., • Conducts proof-of-concept testing in a lab environment., • Creates infrastructure design documents to outline production deployments., • Creates, updates, and maintains supporting documentation for technology standards., • Deploys new technology to production environment., • Designs infrastructure solutions to support business requirements., • Ensures assigned technologies are in alignment with the business., • Researches and implements hybrid cloud technology., • Supports high-level strategy for enterprise server environment., • Works directly with business stakeholders to gather IT infrastructure requirements., • Works with technology vendors and technical SMEs to produce corporate standards with regards to assigned technology areas, • Integrates multiple systems and/or technologies., • Acts as a team player with a high level of interpersonal skills., • Regular reliable attendance is expected and required., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Executes good judgment and demonstrates personal accountability., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Performs other functions as assigned by management. Level II (In addition to Level I responsibilities): • Acts as a primary engineer for assigned technology areas., • Maintains a highly performant and optimized infrastructure environment., • Significant contributor to budget and expenditures for assigned technology areas., • Significant contributor to enterprise strategy in the assigned technology area., • Assists in the RFI/RFP Process. Level III (In addition to Level II responsibilities): • Assists with mentoring of lower-level engineers., • Establishes business justifications for purchases made within assigned technology areas., • Focuses on automation for job-related tasks., • Performs system analysis and capacity planning of computing assets., • Acts as primary SME for assigned technology areas., • Significant contributor to automation workflows., • Stays current with leading hybrid cloud technology for assigned technical areas. Level IV (In addition to level III responsibilities): • Acts as trusted advisor to the management team., • Emphasizes technology cost optimization when designing new solutions., • Serves as internal mentor for peers., • Leads business critical projects efforts for IT infrastructure., • Leads internal strategic efforts and collaborates with peers. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and, in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials, and skills. Level I: • In lieu of degree, seven (7) cumulative years related work experience required. Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. Bachelor's degree preferred., • Awareness of security, compliance, and audit policies/procedures., • Experience with research, design, and implementation in assigned technologies., • Infrastructure operations and infrastructure project delivery experience essential., • Scripting and automation experience., • Strong communication skills., • Understanding of cloud computing infrastructure and concepts., • Knowledge of cloud and/or on-prem integration (i.e.: ability to integrate disparate systems)., • Demonstrates intermediate knowledge of a minimum of three (3) concepts and/or tools listed below: o VMware, Nutanix, or similar virtualization platform administration o Windows and/or Linux/Unix server administration o Azure o AWS o GCP o Terraform (or related IaC tool) o Ansible (or related configuration management technology) o Nutanix (or similar hyperconverged technology) o Vmware ESXi (or similar virtualization technology) o Linux o Windows Server o YAML (or similar markup) o JSON o REST API o GitHub (or related Git repository) o Azure DevOps o CI/CD Level II (in addition to Level I qualifications): • Intermediate knowledge of a minimum of four (4) concepts and/or tools listed above., • Intermediate Infrastructure operations and infrastructure project delivery experience., • Demonstrates strong technical documentation ability., • Experience with IT computing resource management and optimization., • High degree of business maturity and demonstrated confidentiality; executes good judgment., • Strong scripting and automation experience., • Intermediate knowledge of Disaster Recovery., • Intermediate knowledge of security, compliance, and audit policies/procedures. Level III (in addition to Level II qualifications): • Advanced knowledge of a minimum of four (4) concepts and/or tools listed above., • Advanced understanding of Disaster Recovery procedures related to IT infrastructure., • Ability to provide internal mentorship within team., • Professional certification in job-related technology., • Strategic vision in alignment with business objectives. Level IV (in addition to Level III qualifications): • Advanced knowledge of a minimum of five (5) concepts and/or tools listed above., • Demonstrated competence in team leadership/technical leadership, facilitation, and project leadership., • Extensive knowledge of hybrid cloud environment., • Proven ability to act as a mentor for peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to provide on-call rotation support. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I Min 79,068 Max 142,322 Level II Min 87,766 Max 157,978 Level III Min 98,297 Max 176,935 Level IV Min 110,093 Max 198,168 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a IT Manager to join our growing team. This is a remote position. The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across the organization. This role bridges strategic IT objectives with handson technical execution, ensuring systems are secure, scalable, and aligned with business needs. The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation. Roles and Responsibilities include but are not limited to: Technical Leadership & Execution • Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms., • Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and rootcause analysis for complex issues., • Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations., • Contribute to system architecture, technology roadmaps, and lifecycle planning., • Evaluate emerging technologies and provide recommendations aligned with business and security requirements., • Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable)., • Architect, implement, and manage Microsoft 365 services, including:, • Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access), • Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:, • Tenant security configuration baselines, • Data classification, retention, and lifecycle policies, • External sharing and guest access controls, • Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades., • Implement security controls and configurations to protect systems and data., • Participate in vulnerability remediation, incident response, and audit readiness activities., • Support technical compliance execution for government and regulated frameworks, such as:, • NIST SP 800 53 / 800 171, • FedRAMP (supporting cloud adjacent controls), • CJIS, HIPAA, or state specific cybersecurity requirements (as applicable), • Translate compliance requirements into technical controls, configurations, and operational processes., • Lead effort for:, • System Security Plans (SSPs), • POA&Ms, • Control implementation evidence, • Audit and assessment readiness, • Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates., • Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions., • Serve as a technical liaison between engineering teams and management., • Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs)., • Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review., • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)., • 7+ years of progressively responsible experience in enterprise IT environments., • Advanced experience in one or more of the following areas:, • Cloud platforms (e.g., Microsoft Azure, AWS), • Microsoft 365 / identity platforms, • Infrastructure (compute, storage, virtualization), • Networking and security technologies, • Enterprise applications and integrations, • Proven ability to troubleshoot complex, crossplatform technical issues., • Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent)., • Experience in regulated or governmentcontract environments., • Experience with automation, scripting, or infrastructureascode., • Technical depth and problemsolving, • Systems thinking and attention to detail, • Securityfirst mindset, • Continuous improvement orientation, • Mentorship and teamwork, • Ability to balance strategic thinking with handson execution Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Job Description Summary: This position plays a critical role in advancing the sales pharmacy strategy across Excellus Health Plan. The incumbent is responsible for driving pharmacy growth, client retention, and margin optimization through strategic partnerships, broker and consultant engagement, industry-facing leadership, and scalable pharmacy education. Serving as a trusted advisor internally and externally, this position bridges sales strategy, broker advocacy, and market intelligence to support the organization's pharmacy value proposition. The manager leads initiatives that support new business acquisition, client renewals, account growth, and long-term retention aligning solutions within the evolving dynamics. This is a highly visible role that trains and enables Sales teams, clients, brokers, and consultants on pharmacy. The incumbent serves the organization as a pharmacy thought leader and collaborates closely with the Pharmacy clinical team, Sales, Finance, Pharmacy analytics and strategy teams, and executive leadership to deliver sustainable growth. Essential Accountabilities: * Leads pharmacy growth and retention initiatives designed to expand market presence, increase margin, and support long-term client partnerships. Leads, supports, and facilitates strategic projects as applicable. * Develops tools, messaging, and insights that enhance sales effectiveness and elevates pharmacy credibility in the market. * Provides consultation regarding pharmacy strategies around trend management, provides innovative solutions, and researches market dynamics as requested. * Coordinates with Sales teams, Clinical Account Pharmacists, and Pharmacy Business Strategy teams as appropriate. * Serves as a senior pharmacy resource to key brokers, consultants, strategic partners, clients, and sales teams. * Facilitates employer and broker input into Pharmacy issues and strategies, keeps Pharmacy, Sales management, and partnering organizations abreast of relevant feedback and insights from the broker, sales, and employer community. * Partners with sales leadership and teams with complex sales scenarios to position pharmacy sales strategy effectively. * Acts as a subject Matter Expert and supports the Project Manager and Sales teams. * Assists in design and delivery of pharmacy education, training, and communications to Commercial Account Management team. * Attends annual utilization reviews at employer groups while providing Rx Consultation and recommendations if Clinical Account Pharmacist is not available. Attends broker meetings to provide Rx Landscape updates and showcasing our value story. * Creates and continuously evolves a targeted prospect list that can drive large-scale margin growth. * Team leadership responsibilities including coordination of specific activities and initiatives, serving as the key liaison to internal work groups, and providing support to other team members on matters related to Pharmacy. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. * Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Minimum Qualifications: * Five or more years of pharmacy and/or sales experience or Bachelor's degree in Business Administration, Health Administration, or related field with five or more years of relevant experience. * Prior experience supervising or managing people and/or projects or indirectly leading teams. * Fundamental knowledge of pharmacy trends and issues, legal and regulatory issues pertaining to pharmaceutical benefits management. * Proficient at data analysis and interpretation. * Strong presentation skills with the ability to effectively present to all levels of management. * Superior project management skills with the ability to successfully drive a project from initiation to completion. * Ability to serve as a professional, articulate, and knowledgeable liaison regarding pharmacy both externally and internally. * Excellent written and oral communication skills. * Current on Pharmacy Management and industry knowledge. Physical Requirements: * Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. * Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $98,297 - Maximum: $176,935 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Document Solutions team focuses on the design and creation of correspondence and transactional statements using various software programs. The Publishing Systems Engineer operates in a business analyst/document-generation specialist role as part of the Document Solutions team. This role focuses on programming within the various systems utilized by our Solutions Team. Essential Primary Responsibilities/Accountabilities: Level I: • Develops code; analyzes, researches, and resolves system issues for electronic publishing-related problems., • Creates, maintains, and follows all documented processes and standards., • Builds new and updates existing workflows and documents using xml and text data in variable data composition systems based on the requirements and functional specifications., • Documents functional specifications and solutions for work to be performed., • Develops or assists in the development of systems testing and implementation plans. Reviews test results to ensure compliance with design specifications., • Participates in business requirement planning and analysis sessions., • Identifies best practices and participates in creation of Organizational Standards., • Performs basic maintenance of document composition tools utilized at the Health Plan., • Participates in on-call production support rotation., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Provides Second Tier troubleshooting of electronic publishing applications., • Analyzes, researches, and resolves data-related issues within Document Services., • Identifies best practices and drives creation of Organizational Standards., • Participates in strategic discussion and decision-making when called upon to do so., • Communicates with outside departments to develop and maintain first-hand knowledge of their plans, operations, problems, and opportunities., • Participates on projects as a Subject Matter Expert for transactional documents and correspondence., • Performs advanced maintenance of document composition tools utilized at the Health Plan., • Maintains familiarity with latest tools and techniques for project management, system analysis, system design, and programming - specifically as related to electronic publishing., • Assists with software and system design and architecture within the assigned portfolio., • Monitors and maintains appropriate levels of hardware and operating software that serves as platforms for supported electronic publishing systems., • Administers electronic publishing related computer systems and processes - MISPrint, Q-Direct, StreamWeaver, and uses document archival systems such as Control-D, Filenet, Alfresco, etc., • Reviews service requests and consults with executive sponsors, requesters, and/or user representatives to clarify intent, discuss problematic areas, and consider alternate solutions., • Assists the business with planning for document generation, printing and mailing so they can meet mandated deadlines., • Identifies ways to automate manual processing steps and works with other team members and the business owners in implementing that automation., • Mentors Associate and Mid-Level Developers; provides limited mentorship to other Senior Developers in their technical area(s) of expertise. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels: • Bachelor's Degree in Computer Science or related field. In lieu of Bachelor's Degree, an Associate degree in Computer Science or Electronic Printing with two or more years' experience in computer science, electronic publishing, or related field, or a combination of experience and education with programming., • Experience using Variable Data composition. Knowledge of integration tools such as HP Command Center, HP Exstream, Elixir Tango, GMC Inspire is a plus., • Demonstrated analytical and problem-solving skills, excellent proofreading skills, and ability to work well as part of a team., • Knowledgeable of publication layout and design., • Demonstrated creativity and competence in design techniques., • Familiarity with database structures: SQL, Oracle, DB2, or similar., • Familiarity with XML, SGML, HTML, or similar data structures., • Familiarity with JAVA and shell scripts, or other web programming language., • Familiarity with Control-D, Filenet, Alfresco. Similar systems considered., • Demonstrated proficiency in desktop publishing, word processing, and electronic office systems., • Ability to establish effective working relationships with all levels of internal staff and outside professionals., • Strong organizational skills, ability to prioritize assignments, and ability to handle confidential information with discretion., • Good visual acuity, manual dexterity, and typing skills., • Demonstrated ability to "think outside the box.", • Four or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of six years of progressive experience in computer science, electronic publishing, or related field., • Six or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of eight years of progressive experience in computer science, electronic publishing, or related field., • Demonstrated experience in graphic arts, desktop publishing, visual communications, or similar discipline., • Experience in Visual Basic, C, Java, or similar advanced programming languages. Object-oriented programming language experience a plus., • Experience with the UNIX operation system and ability to program shell scripts., • Experience in structured systems analysis and design, user relations, data gathering techniques, and management information systems., • Knowledge of Control-D, Filenet, or Alfresco desired. Similar experiences considered., • Requires a high degree of logic, accuracy, and communications skills. Physical Requirements: • Regular office/desk job environment. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I E2 - Min 60,410 Mid 76,300 Max 96,081 Level II E5 - Min 71,880 Mid 100,632 Max 129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Enrollment Resolution Examiner is responsible for resolving complex enrollment and billing reconciliation issues between the Health Plan and external customers including but not limited to State and Federal Government Agencies, under the general direction of management and in accordance with the objectives and policies of the Health Plan, State and Federal guidelines. The position will work across multiple Enrollment operational areas. Essential Primary Responsibilities/Accountabilities: Level I • Responsible for reconciliation of regulatory and Health Plan Enrollment data through audit and review, utilizing the internal and external guidelines/regulations/policies and procedures. Strong knowledge of reporting and associated regulatory guidelines used to verify enrollment and billing accuracy to ensure plan is paid correctly in order to maintain accurate financial records., • Responsible for ensuring member and/or group documentation and transactional updates are completed to reconcile account discrepancies. Receives, reviews and updates discrepancies from internal departments and external customers relating to the Membership subscriber/member/group files, • Investigates, works, analyzes, tracks and monitors operational issues identified during the financial balancing adjustment of funds. Participates in process and technology improvement efforts to identify and remove barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Prepares regular and periodic reports for the review and assurance of following processing guidance including but not limited to, the operations reporting of all transactions., • Initiates necessary requests to other operational areas to resolve identified problems or recommendations for process improvement. Communicates with internal and external customers and also, provides supporting documentation and makes recommendations for procedure changes based on analysis completed., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Be proficient in one line of business and able to process inventory from other lines of business as requested. Level II in addition to Level I responsibilities, Level II will perform the following: • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure. Ability to support other team members within your primary line of business by responding to questions, demonstrating key tasks and reviewing work, • Subject matter expert in one line of business and proficient in a several inventory areas in other lines of business., • In depth understanding and working knowledge of the cross functional enrollment processes as they pertain to the Resolution Examiner work to research and resolve discrepancies or inquiries., • Ability to support implementation of new processes and procedures related to Resolution Examiner inventory work. Accountability included but not limited to, creation of test cases, testing of the process, end user testing, creating documents and establishing procedures. Represents Enrollment Resolution on corporate projects as well as cross functional work groups, acting as a subject matter expert, providing advice and counsel to project teams and leadership on requirements Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Conducting financial analyses and recommendations, or related work experience and proven ability to exercise the requirements and responsibilities of the position required., • Three (3) years' experience with financial data or Health Insurance Enrollment experience; or an associate degree in finance, accounting, or similar discipline., • Capable of establishing constructive relationships with all levels of internal and external of the organization., • Must be able to prioritize assignments and work accurately and independently within established time frames., • Must be flexible and able to adjust to rapidly changing priorities., • Must have solid communication skills - both verbal and written., • Proven organizational, analytical, and time management skills., • Computer proficiency, including experience in Microsoft Office Suite., • Strong attention to detail and accuracy. Level II • A minimum of five (5) years health insurance operations experience preferred., • Ability to represent the department independently as a subject matter expert in discussions with other areas of the company., • In depth regulatory and Enrollment process knowledge in one line of business and working knowledge in an additional line of business., • Proven ability to support and train peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N5: Minimum: $20.02 - Maximum: $33.03 Level II: Grade N6: Minimum: $21.83 - Maximum: $34.92 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

___ Job Type Full-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis American Group, part of the Lactalis family of companies, is currently hiring a National Sales Manager (Redistribution /Buying Groups). The National Sales Manager (Redistribution/Buying Groups) leads key national accounts across redistribution and buying group networks, including DOT, IPAP, PFG, UniPro, Golbon, and Frosty Acres. This role is responsible for maximizing revenue, profitability, and distribution effectiveness for Lactalis American Group's Culinary Division (including Galbani, President, Kraft, and other brands) within these foodservice partners. The position serves as the primary corporate liaison, leading headquarters-level negotiations and Joint Business Plans (JBPs). Internally, the role partners cross-functionally with sales, marketing, trade marketing, supply chain, legal, and quality teams. It also drives optimization of redistributor partnerships to improve product availability and inventory efficiency across the foodservice channel. Success requires strong expertise in both the broadline model and redistribution logistics to enable national scale. From your EXPERTISE to ours Key responsibilities for this position include: • Serve as the primary headquarters contact for senior leadership (Merchandising, Purchasing, Sales) at PFG, UniPro, Golbon, and Frosty Acres., • Develop and execute long-term Joint Business Plans (JBPs), including quarterly reviews to assess performance and identify growth opportunities, secure product placements, and advance branded and private label programs., • Own the strategic relationship and business development plan for DOT Foods and IPAP., • Coordinate Lactalis, redistributor, and broadline supply chain teams to optimize inventory efficiency and drive new item placement., • Lead the negotiation and management of all customer programs, marketing allowances, and trade spend, ensuring maximum program compliance and positive Return on Investment (ROI). Track and report performance against all corporate-level metrics, including fines/fees., • Facilitate collaborative selling and communication between our internal organization (regional sales team and broker network) and the distributor's sales rep network., • Develop training and sales enablement programs to educate distributor sales consultants and Brokers to ensure our portfolio of products are prioritized for both independent and national account operators., • Work with the Field Sales leaders and Broker on Trade programs to land new business and drive independent operator penetration nationally., • Act as the senior point of escalation for complex issues, including supply chain challenges, contractual disputes, and high-level pricing, fines, and fees. You will be measured against specific, quantitative and qualitative KPIs, including but not limited to: • Pound volume growth, contribution margin maintenance & improvement over time, and branded market share growth., • Travel is required up to 25 - 35% monthly to attend customer regional events, national industry events/trade shows, and work with key accounts with our Broker team., • Extended hours may be necessary depending on the project needs., • This role is designated as Remote. Employees who live within a reasonable commuting radius of a Lactalis USA office will be expected to work on-site regularly in alignment with the Company's Hybrid Work Policy. Employees who are not within commuting distance may work remotely. Due to frequent travel requirements, candidates should be able to reasonably support regular air travel for business needs., • To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided. Qualified applicants will contribute the following: • Bachelor's degree in Business, Marketing or a related field is required., • Minimum of 8+ years of experience in Foodservice Sales or related fields., • Broker management, strong financial acumen and culinary background are pluses!, • Proven ability to manage a trade budget and possess a strong understanding or Foodservice supply chain procurement mechanics., • Deep understanding of foodservice distribution logistics, pricing models (DSR, contract pricing), and the organizational structure of broadline distributors and redistributors., • Demonstrated skills in consultative selling, high-stakes negotiations, and executive-level presentations., • Expertise in managing and growing national distributor accounts; developing long-term strategies that align with distributor priorities and company objectives., • Possesses strong negotiation skills and the ability to influence senior stakeholders (internal & external) to secure profitable agreements and prioritize company products over competitors., • Relentlessly focused on achieving planned volume and profit growth. To include successful utilization of the distributor's sales force, broker network and Lactalis Field Sales teams., • Committed to building trust-based relationships and delivering value-added solutions that enhance the distributor's own business operations and customer satisfaction., • Proficient at analyzing reports, deriving insights from data, and translating complex market trends into actionable sales strategies. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations. Salary Description $90k - $120k annually + bonus

___ Job Type Full-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis American Group, part of the Lactalis family of companies, is currently hiring a National Sales Manager (Corp Accounts - Distribution). The National Sales Manager for US Foods, Restaurant Depot, Gordon Food Service, Shamrock Foods and Ben E. Keith is a critical, national-scope position responsible for maximizing Lactalis American Group Culinary Division's revenue, profitability, and distribution effectiveness through these core foodservice partners (brands include Galbani, President, Kraft, and others). This Leader acts as the primary Corporate Liaison for the accounts noted above, leading strategic negotiations and Joint Business Plans (JBPs) at the headquarters level. Internally, this leader must work effectively across functions and divisions, including sales, marketing, trade marketing, supply chain, legal, quality assurance, etc. Success hinges on mastering both the broadline and cash-and-carry distribution models. From your EXPERTISE to ours Key responsibilities for this position include: • Serve as the primary headquarters contact for senior leadership (Merchandising, Purchasing, Sales Leadership) at US Foods, Restaurant Depot, GFS, Shamrock and Ben E. Keith., • Develop and implement long-term Joint Business Plans (JBPs) with quarterly business reviews to share results and identify opportunities for mutual growth, including securing product slots and leading Lactalis' brand and private label programs., • Lead Lactalis Culinary's timely submission of RFPs for accounts covered., • Work collaboratively with redistribution and non-commercial leadership., • Lead the negotiation and management of these national distributor programs, marketing allowances, and trade spend, ensuring maximum program compliance and positive Return on Investment (ROI)., • Track and report performance against all corporate-level metrics, including fines/fees., • Facilitate collaborative selling and communication between our internal organization and the distributor's corporate and regional sales teams as well as our Broker sales force., • Develop training and sales enablement programs to educate distributor sales consultants and Brokers to ensure our portfolio of products are prioritized for both independent and national account operators., • Work with the Field Sales leaders and Broker on Trade programs to land new business and drive independent operator penetration nationally., • Act as the senior point of escalation for complex issues, including supply chain challenges, contractual disputes, and high-level pricing, fines, fees, etc. You will be measured against specific, quantitative and qualitative KPIs, including but not limited to: • Pound volume growth, contribution margin maintenance & improvement over time, and branded market share growth., • Travel is required up to 25 - 35% monthly to attend customer regional events, national industry events/trade shows, and work with key accounts with our Broker team., • Extended hours may be necessary depending on the project needs., • This role is designated as Remote. Employees who live within a reasonable commuting radius of a Lactalis USA office will be expected to work on-site regularly in alignment with the Company's Hybrid Work Policy. Employees who are not within commuting distance may work remotely. Due to frequent travel requirements, candidates should be able to reasonably support regular air travel for business needs., • To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided. Qualified applicants will contribute the following: • Bachelor's degree in Business, Marketing or a related field is required., • Minimum of 8+ years of experience in Foodservice Sales or related fields., • Broker management, strong financial acumen and culinary background are pluses!, • Proven ability to manage a trade budget and possess a strong understanding or Foodservice supply chain procurement mechanics., • Deep understanding of foodservice distribution logistics, pricing models (DSR, contract pricing), and the organizational structure of broadline distributors and redistributors., • Demonstrated skills in consultative selling, high-stakes negotiations, and executive-level presentations., • Expertise in managing and growing national distributor accounts; developing long-term strategies that align with distributor priorities and company objectives., • Possesses strong negotiation skills and the ability to influence senior stakeholders (internal & external) to secure profitable agreements and prioritize company products over competitors., • Relentlessly focused on achieving planned volume and profit growth. To include successful utilization of the distributor's sales force, broker network and Lactalis Field Sales teams., • Committed to building trust-based relationships and delivering value-added solutions that enhance the distributor's own business operations and customer satisfaction. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations. Salary Description $90k - $120k annually + bonus

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a Utility Travel Specialist to support our Vacation Travel team. This is a remote position. This position's primary role is to support a group of Independent Contractors whose business is produced through a CI Azumano GDS and IATA. Responsibilities include, but are not limited to: • Working at the request of designated ICs for back-up coverage of their corporate, air and some leisure business., • Serving as routine support for designated ICs for assistance with booking travel (air, cars & hotels), invoicing, general admin, etc., • Providing outstanding customer service to ICs and their clients., • Working as an air agent for ICs that do not provide GDS services to their clients., • A strong working knowledge of the Sabre GDS which includes faring, booking, ticketing, rule adherence, using scripts and modifying PNRs. Similar skills on TravelPort + would also be helpful. To perform the job successfully, an individual should demonstrate the following competencies: • Travel agent technical competencies required for this position are as follows:, • Intermediate to high level of understanding of the Sabre GDS, • Intermediate to high level of understanding of Microsoft tools, • Intermediate to high level of booking and ticketing international air via the GDS and interpreting airline agreements, • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Interpersonal Skills - Maintains confidentiality; Keeps emotions under control., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings., • Teamwork - Gives and welcomes feedback; Puts success of team above own interests., • Cost Consciousness - Contributes to profits and revenue., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently., • Professionalism - Reacts well under pressure; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance., • Quantity - Meets productivity standards; Completes work in timely manner., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to interpret and comprehend tour and cruise group contracts. Ability to write simple correspondence., • Written Communication - Writes clearly and informatively both in traditional letter writing and electronic communications; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This role is eligible for a $5,000 licensing sign on bonus! Sign-on bonus eligibility applies to candidates who apply from March 25 to April 30. As a Workplace Planning Consultant, you will be part of our growing Empower Personal Wealth sales team, providing support to our customers at key life moments. Our Workplace Planning Consultants provide guidance on available account options for our customers retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Consultants will have the opportunity to promote to a Senior Workplace Planning Consultant, increasing your overall income potential. The compensation package includes a base salary plus bonus, creating the opportunity to earn a generous paycheck. The bonus compensation component will be variable and tied to specific metric-related goals set by Empower. What you will do: • Provide over the phone guidance at key life moments to our customer, such as starting or ending employment regarding their employer-sponsored retirement account, • Discuss available account options, such as 401K and IRAs, to align to customers retirement savings goals, • Educate our customers on information specific to their retirement plan, comparing options to best support their savings goals, • Focus on deepening customers relationship with Empower What you will bring: • Bachelor's degree or an equivalent combination of education and professional work experience, • Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention, • Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire, • Motivated, self-starter with the ability to learn new information quickly and independently, • Demonstrated relationship management and customer service skills, • Problem-solving skills and ability to engage with customers, ask questions, share thoughts, and offer solutions What will set you apart: • Previous experience with inbound and/or phone-based consultation, • Proficiency with Microsoft Suite of Products (Word, Excel, PowerPoint, Excel, etc.), • Ability to quickly learn new systems and prior experience with SalesForce a plus, • Good understanding of IRAs, retirement investment products/services and the qualified retirement plan environment, • A growth mindset to meet company and team goals What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time 16 hours per calendar year, • Leave of absence programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Job Posting End Date at 12:01 am on: 06-01-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with ___ and sign up for Empowers free newsletter. Workplace Flexibility: Remote - Nationwide

Job Description Are you a student or someone who has recently retired and is seeking to supplement your income on a part-time or full-time basis? Then this is an opportunity you will enjoy. We're looking for compassionate individuals who have superior writing skills and empathy to primarily assist funeral homes and private parties with composing and placing obituary notices in print and online. Team members will also assist with placing other types of advertising. Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time positions. Candidates must be available between 9:00 AM – 9:00 PM (Monday through Sunday). While you won’t work every day, your schedule will be flexible and will fall within those hours. Compensation The base pay for this role is $15.75 - $16.00/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing sales recommendations and guidance. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Company DescriptionFor more than two decades, Media Sales Plus has partnered with leading media organizations across North America to deliver multi-media sales and services that help businesses grow. We combine trusted industry experience with forward-thinking digital innovation to create meaningful results for our client partners.For more than two decades, Media Sales Plus has partnered with leading media organizations across North America to deliver multi-media sales and services that help businesses grow. We combine trusted industry experience with forward-thinking digital innovation to create meaningful results for our client partners.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This role is eligible for a $5,000 licensing sign on bonus! Sign-on bonus eligibility applies to candidates who apply from March 25 May 31. As a Workplace Planning Consultant, you will be part of our growing Empower Personal Wealth consultant team, providing support to our customers at key life moments. Our Workplace Planning Consultants provide guidance on available account options for our customers retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Consultants will have the opportunity to promote to a Senior Workplace Planning Consultant, increasing your overall income potential. The compensation package includes a base salary plus bonus, creating the opportunity to earn a generous paycheck. The bonus compensation component will be variable and tied to specific metric-related goals set by Empower. What you will do: * Provide over the phone guidance at key life moments to our customer, such as starting or ending employment regarding their employer-sponsored retirement account * Discuss available account options, such as 401K and IRAs, to align to customers retirement savings goals * Educate our customers on information specific to their retirement plan, comparing options to best support their savings goals * Focus on deepening customers relationship with Empower What you will bring: * Bachelor's degree or an equivalent combination of education and professional work experience * Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention * Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire * Motivated, self-starter with the ability to learn new information quickly and independently * Demonstrated relationship management and customer service skills * Problem-solving skills and ability to engage with customers, ask questions, share thoughts, and offer solutions What will set you apart: * Previous experience with inbound and/or phone-based consultation * Proficiency with Microsoft Suite of Products (Word, Excel, PowerPoint, Excel, etc.) * Ability to quickly learn new systems and prior experience with SalesForce a plus * Good understanding of IRAs, retirement investment products/services and the qualified retirement plan environment * A growth mindset to meet company and team goals What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time 16 hours per calendar year, • Leave of absence programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Job Posting End Date at 12:01 am on: 07-01-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with ___ and sign up for Empowers free newsletter. Workplace Flexibility: Remote - Nationwide

About the job Remote Data Entry Specialist /Part-time Receives, collects, reviews and enters data into a computer system or tracking database. Duties and Responsibilities: Read source documents and enter data in specific data fields accurately. May perform data integrity tasks by locating and correc

Work From Home, Entry Level Data Entry Clerk As A Research Participant. This is a remote work from home part time gig, you'll need a computer, laptop or mobile device. We are looking for people who want to work remotely from home.

Job Description Job Title: Retail Sales Associate Pay: Starting at $16.00 per hour Location: Hearts for the Homeless Thrift Store Job Type: Part-Time Work Location: In store, Niagara Falls, NY Job Summary The Retail Sales Associate (RSA) plays a vital role in delivering an excellent shopping experience at the Hearts for the Homeless Thrift Store. This position supports all day-to-day retail operations, including customer service, register transactions, merchandising, store appearance, and collaboration with staff and volunteers. The ideal candidate is customer-focused, dependable, and comfortable working in a fast-paced retail environment. Key Responsibilities • Greet customers as they enter and exit the store in a friendly and professional manner, • Provide high-quality customer service in alignment with company standards and scripts, • Operate the cash register and point-of-sale system accurately, including cash and credit transactions, • Assist customers with product questions and loyalty program sign-ups, • Stock shelves and clothing racks to maximize shopping opportunities, • Maintain cleanliness and organization of the sales floor, fitting rooms, register area, restrooms, and other public areas, • Remove unsold merchandise as directed and assist with inventory needs, • Support store opening and end-of-day closeout procedures, • Work collaboratively with staff and volunteers, providing clear direction when needed, • Communicate customer service issues, register discrepancies, and operational concerns to management, • Attend required trainings and staff meetings, • Follow company policies, procedures, and code of conduct, • Perform other duties as assignedQualifications, • High school diploma or GED preferred, • 2 years of retail experience preferred, • Experience working with volunteers is a plus, • Reliable, punctual attendance with flexibility to work scheduled shifts, • Ability to multitask in a fast-paced environment, • Strong customer service and communication skills, • Ability to work independently or as part of a team, • Ability to stand for extended periods and lift up to 35 pounds, • Basic computer skills, including POS systems, email, Microsoft Word, and Google Docs, • Attention to detail and ability to reconcile daily receiptsSchedule, • Monday through Saturday - Minimum of two Saturdays a month requiredBenefits, • Health insurance, • Dental insurance, • Vision insurance, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • 401(k)Work Environment Apply today and join a team that makes a difference in the community!

Job DescriptionJob Title: Denial Management SupervisorLocation: Remote Hire Type: Direct Hire Pay Range: $32.00 - $40.00/hourWork Type: Full-timeWork Model: RemoteWork Schedule: Monday – Friday, 8am – 4:30pmNature & Scope:Positional OverviewThe Imagine Group is recruiting for a Denial Management Supervisor on behalf of our client, a leading healthcare system serving Western New York, providing comprehensive medical care through a network of hospitals, outpatient facilities, and specialized treatment centers. The organization delivers a wide range of services including emergency care, primary care, surgical services, and advanced specialty treatments. Committed to patient-centered care, the system focuses on improving community health through innovation, education, and high-quality clinical services.In this role, you will be responsible for overseeing the denial management team, ensuring timely review, analysis, and resolution of denied insurance claims. You will monitor denial trends, implement process improvements, and collaborate with billing, coding, and clinical teams to reduce future denials and improve reimbursement outcomes. Additionally, you will support staff development, track performance metrics, and ensure compliance with payer regulations and internal policies.Role & Responsibility:Tasks That Will Lead to Your Success • Supervise the day-to-day operations of the denial management team., • Monitor denial work queues and ensure timely resolution of denied claims., • Assign work and prioritize denial categories based on financial impact and aging., • Review and analyze denial trends to identify root causes and operational improvements., • Develop and implement denial prevention strategies., • Ensure appeals are submitted accurately and within payer deadlines., • Collaborate with billing, coding, registration, and clinical teams to resolve denial drivers., • Monitor team productivity and quality metrics., • Conduct regular staff coaching, training, and performance evaluations., • Assist with escalation of complex denials and payer disputes., • Maintain compliance with payer regulations and internal policies., • Track and report denial metrics, including denial rate, appeal success rate, and recovery totals., • Participate in process improvement initiatives and revenue cycle optimization., • Support leadership with reporting and operational insights related to denial performance.Skills & ExperienceQualifications That Will Help You Thrive, • Strong knowledge of healthcare billing, denial management, and payer requirements., • Ability to analyze denial trends and implement corrective action., • Leadership skills with the ability to motivate and develop team members., • Strong analytical and problem-solving skills., • Excellent communication and collaboration skills., • Ability to manage multiple priorities and deadlines., • Knowledge of EHR and billing systems (EPIC preferred)., • Understanding of payer appeal processes and documentation requirements., • Strong organizational and reporting skills., • Minimum 3–5 years of revenue cycle experience., • Minimum 1–2 years of supervisory or leadership experience preferred., • Strong experience in denial management, appeals, and payer resolution., • Ability to sit for extended periods while working on a computer. Ability to review electronic documentation and billing systems. Work is typically performed in an office or remote office environment.Preferred but not required:, • Certified Professional Biller (CPB), • Certified Coding Specialist (CCS), • Certified Revenue Cycle Representative (CRCR)

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next Learning & Engagement Intern! What you'll be doing: The Learning and Engagement intern will support the department's activities by participating in the preparation, organization and execution of community and educational events both on- and off-site. Based on operational need, the intern may assist in the creation and development of educational materials. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Assists staff at internal and external community events and with project implementation., • Prepares BTPM PBS content for PBS LearningMedia., • Conducts database research and management., • Assists with general administrative tasks., • Attends and assists with community advisory board, educational services committee, and young adult advisory committee meetings as assigned., • Conducts online research for new and current projects., • Assists with distribution of education materials both digitally and in print, as appropriate., • Performs various ad hoc projects as assigned. What you'll need: • Enrolled as an undergraduate or graduate student in education, media, communications, English, anthropology, sociology or related field - *must be qualifying for college/university course credit, documentation required, • Comfortable speaking with the general public and school educators, • Computer skills including Microsoft Office or similar programs, • Excellent verbal and written communication skills, • Creative, approachable, team-focused, and detail-oriented Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to excellence through inclusion.

Job Description Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a local, long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues. HYBRID ROLE - MUST COMPLETE TRAINING ONSITE and WORK IN OFFICE 3 DAYS WEEKLY! POSITION SUMMARY: The Client Services and Accounting Specialist plays a key role in supporting client relationships while ensuring accurate financial operations within a regulated collections environment. This position is responsible for payment processing, account reconciliation, and client reporting, while maintaining high standards of accuracy, timeliness, and confidentiality. ESSENTIAL DUTIES AND RESPONSIBILITIES: CLIENT SERVICES & REPORTING: • Serve as a liaison between internal departments and client service teams to support client needs and deliverables., • Prepare and distribute daily, weekly, and monthly client reports (payments, remittances, account activity)., • Maintain a strong understanding of client contracts, requirements, and service level expectations., • Assist with onboarding and setup of new client accounts and portfolios., • Review and assist with implementation of programming or system requests related to financial processes. ACCOUNTING & FINANCIAL OPERATIONS: • Process and reconcile client payments, including ACH transactions, credit/debit card deposits, and remittances., • Record financial transactions accurately in accounting systems (e.g., QuickBooks)., • Perform daily and monthly account reconciliations, including bank accounts, accounts receivable, and credit card statements., • Generate and distribute reports of daily deposits for internal posting., • Prepare and issue vendor payments via check or ACH as directed., • Support trust accounting practices and ensure proper handling of client funds., • Conduct daily fraud monitoring activities (e.g., bank or client-specific reviews). AUDIT SUPPORT: • Ensure adherence to company policies, client requirements, and applicable federal and state regulations., • Assist with internal, client, financial, and regulatory audits by preparing documentation and supporting audit requests., • Monitor processes for accuracy, timeliness, and compliance with established SOPs., • Participate in the development and maintenance of departmental procedures and controls., • Perform additional duties as assigned. MINIMUM QUALIFICATIONS • Intermediate excel skills., • Previous experience using Outlook for email., • Must be detail-oriented with the ability to multi-task and work under tight deadlines., • Excellent verbal and written communications skills., • Must possess strong math/accounting skills., • Ability to handle and prioritize multiple tasks simultaneously., • Previous computer and/or data entry experience. PREFERRED QUALIFICATIONS • Postsecondary education in Accounting, Finance, Business Administration, or related field preferred., • 2+ years of experience in accounting, financial operations, or collections environment., • Experience with payment processing (ACH, credit cards) and account reconciliation required., • Familiarity with accounting software such as QuickBooks., • Strong understanding of compliance and regulatory standards in collections., • High attention to detail and accuracy in financial data handling., • Strong organizational, analytical, and problem-solving skills., • Effective communication and ability to work both independently and collaboratively. EDUCATION AND EXPERIENCE • High school diploma or equivalent., • Basic Level of proficiency with Microsoft Office Suite or related software. PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer with multiple displays., • Must be able to lift up to 15 pounds at times., • Dual hand dexterity/repetitive use of hands 80% of the time (typing on computer and dialing phone)., • Ability to speak proper English grammar and use proper telephone etiquette., • Ability to hear., • Simple/light grasping required of both hands 80% of the time., • Typical noise level for work environment (moderate noise)., • Close vision required (clear vision on 15 inch or larger computer monitors)., • Typical noise level for work environment (moderate noise)., • Remote workspace must meet following criteria: o Remote workspace must be quiet, secure and distraction free. o Must have reliable internet connection ability to connect directly (not via wi-fi) to a company provided equipment to a router. o Must be able to work with IT representatives to troubleshoot connectivity issues. o Must meet ACI’s security and safety requirements. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. The pay scale for this position may vary if an applicant possesses experience outside of what American Coradius International LLC (ACI LLC) reasonably anticipates for this position.

Job DescriptionShift ManagerSummary: The Shift Lead is responsible for managing the daily operations of the Moe's Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.Essential Functions: • Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary., • Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, "Welcome to Moe's!" Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary., • Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion., • Maintains a professional image including punctuality, cleanliness, uniform and appearance standards., • Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe's as a professional in every aspect of performance.Required Knowledge, Skills, and Abilities:, • Good guest services skills, • Good communication skills to multiple audiences, • Effective shift management skills, • Computer skills, • Self-disciplined and leadership skills, • Ability to multi-task, • Ability to effectively lead a restaurant team to achieve company goals, • Adherence to company core valuesPhysical and Cognitive Requirements: While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment:The noise level in the work environment is usually moderate.

Job Description Overview Location: Buffalo, NY (Preferred) / Remote Travel to Buffalo, NY every 4–6 weeks; Monday–Thursday onsite required during travel periods Duration: 6 months Are you ready to join a growing team? CTG is seeking a Solution Architect – Crypto Coins Infrastructure & System Integration for a leading financial services client. This role is responsible for architecting and delivering enterprise-grade blockchain and digital asset infrastructure, including proprietary crypto coin platforms, within a regulated banking environment. The ideal candidate brings deep expertise in blockchain architecture, crypto coin systems, cloud-native platforms, and financial systems integration. This position requires hands-on experience designing secure, scalable, and compliant crypto asset ecosystems supporting coin issuance, custody, trading integration, and DeFi interoperability. Primary Responsibilities • Design end-to-end crypto coin infrastructure, including issuance, minting, burning, staking, and governance models, • Architect blockchain networks, node infrastructure, validator systems, and cross-chain interoperability, • Define tokenomics frameworks and smart contract architectures (ERC-20, ERC-721, custom tokens), • Integrate blockchain platforms with legacy financial systems (payments, settlement, liquidity systems), • Design secure digital asset custody and wallet systems, including key management (HSM, MPC), • Lead architecture for transaction processing, ledger systems, and blockchain orchestration layers, • Ensure compliance with global regulatory frameworks (SEC, NYDFS, MiCA, FATF Travel Rule, GDPR), • Evaluate and integrate DeFi protocols, DEXs, NFTs, DAOs, and Web3 services, • Define cloud-native architecture using microservices, Kubernetes, and API-first design, • Oversee integration with KYC/AML and blockchain analytics tools (e.g., Chainalysis), • Produce architecture documentation, diagrams, and reference implementations, • Guide engineering teams through design, build, and deployment phases (Agile/DevOps), • Conduct risk assessments, security reviews, and disaster recovery planningScope of Role, • Enterprise-level ownership of digital asset and crypto coin architecture, • Cross-functional leadership across engineering, security, compliance, and product teams, • Design authority for blockchain infrastructure and financial system integrations, • Advisory role on emerging technologies including CBDCs, programmable money, and decentralized identityRequired Qualifications, • Bachelor’s degree in Computer Science, Engineering, or related field, • 5+ years in solution architecture or enterprise systems design, • 2+ years hands-on experience in blockchain, crypto, or fintech environments, • Strong experience with blockchain platforms (Ethereum, Hyperledger, Solana, etc.), • Experience with smart contract development (Solidity, Rust), • Deep knowledge of crypto custody, wallets, and transaction systems, • Strong cloud architecture experience (AWS/Azure/GCP), • Experience with Kubernetes, microservices, REST APIs, CI/CD pipelines, • Strong understanding of cryptography, HSMs, MPC, and security best practices, • Experience integrating financial systems and compliance tooling, • Familiarity with Agile delivery and Jira-based project executionPreferred Qualifications, • Master’s degree in Computer Science or related field, • AWS/Azure/GCP Solutions Architect certification, • Certified Blockchain Architect or equivalent credential, • Experience in regulated financial institutions or banking environments, • Exposure to DeFi, NFTs, DAOs, Web3 ecosystems, CBDCs, • Experience with cross-chain interoperability and decentralized governance models CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $58.72 to $97.86. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Job Description Job Title: Global Product Manager, Molecular Diagnostics Reports To: VP, ZeptoMetrix Position Location: Buffalo, NY or Remote FLSA Status (Exempt/Non-Exempt): Exempt Position Summary: The Global Product Manager for Molecular Diagnostics is accountable for creating and delivering the strategic plan for the product portfolio, improvement and implementation that delivers growth, profitability and share gain for the entire ZeptoMetrix portfolio. This role is responsible for managing the product portfolio, effectively ensuring a strong and competitive portfolio of products that outperforms competition and exceeds customer expectations. This role will leverage market and customer insights into enhancing and developing new and innovative products within the portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. This role will also identify, sponsor, and facilitate appropriate regulatory positioning (labeling) for Molecular Diagnostic products and work closely with internal teams to fulfill documentation and registration requirements for both US domestic and international regulatory affairs. Key Responsibilities: • P&L responsibility for maximizing global revenues, margins, and growth of assigned products by creating strong and innovative strategic plans for growth within the market., • Drive revenue growth through overall product life cycle management including, but not limited to product line strategy and vision, product line road mapping, product line development in collaboration with Research & Development, Operations, Regulatory Affairs and Commercial teams. Implement appropriate programs to either internally develop, contract manufacture, license or source the appropriate products with the goal of driving revenue and profitability growth of the category portfolio., • Drive product area efforts and coordinate with Corporate Development (M&A) and R&D/engineering to ensure the product roadmap achieves market-positioning as planned. Look for opportunities to anticipate and respond to market and customer needs by optimizing product portfolio across all possible markets, both existing and new., • Develop strategies with Sales and Marketing to drive market share growth., • Develop and implement appropriate and effective global pricing strategies with Pricing team to maximize profitability and margin., • Partner with Supply Chain to support supplier consolidation and cost reduction initiatives., • Execute competitive assessments and voice of customer/market research to gain market insights for competitive, differentiated product strategies. Demonstrate strong global market understanding and stay current on market direction and drivers through a variety of means including, but not limited to, direct interactions with customers, outside suppliers, partners, and industry contacts., • Gather and prepare all necessary product and technical information and content for the introduction of new products and ongoing product documentation, applications, and testimonials for all products to enable an exceptional customer experience, drive brand awareness and ensure customer loyalty., • Decide upon and lead efforts around appropriate Regulatory positioning for both new and existing products in the portfolio. This entails developing the Design & Development dossier, coordinating among R&D-Manufacturing-Commercial for required stage-gated activities, filing submissions for product registration with the appropriate Regulatory bodies, and conducting suitable post-market research and product management., • Performs other duties as assigned Education: • Must possess a Bachelor’s Degree - B.A / B.S. with major/minor in sciences/business required – business, marketing, science, chemistry or engineering; MBA / Master’s Degree / Graduate degree a plus Experience: • Must have at least 5 years of progressive experience in product management / product development, marketing or program/project management within R&D (technical) or Marketing (business/administrative) domains Minimum Requirements/Qualifications: • Potential candidates should have relevant experience in the following areas:, • Proven track record of commercial/program success within a product area, • Prior commercial experience in a product management, sales, or marketing function, • A technical background in life sciences (biology, biochemistry, chemistry) that includes an awareness of technology trends and the evolution diagnostics, especially molecular diagnostics, applications, • Industry-related experience in healthcare or laboratory-based life science markets., • Understanding of FDA and international regulated markets and how such regulations impact product design, labeling, manufacture, and testing., • A high level of initiative, creativity, and work with little supervision. Ability to build strong executive and peer relationships., • Ability to travel up to 25%, including some international., • Willing to take calculated risks and to learn from mistakes., • Demonstrated ability to successfully balance the achievement of short-term objectives with longer-term strategic goals., • Must possess strong negotiation skills to independently negotiate and manage a relationship with external suppliers/management level personnel, representing company’s interests., • Proficient in standard computer applications, with excellent skills in Excel, Word and PowerPoint. Must be able to obtain, manipulate and analyze data and effectively collate and present information into reports or presentations., • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints, • Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization, • Strong work ethic and an ability to excel within a rapidly changing and growing organization Compensation & Benefits: • Salary Range: $120,000-$140,000, depending on location, experience, and qualifications., • Annual-Incentive Plan (AIP): 10%, • Benefits coverage begins day 1, including the following:, • Medical, Dental, Vision Insurance, • Disability Insurance, • Life Insurance, • 401(k) company match, • Paid Time Off (15 days annually), • Paid Holiday time (10 company-designated days), • Tuition Assistance, • Additional benefits available with company package This position has not been approved for Relocation Assistance. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next People Operations Intern! What you'll be doing: The People Operations intern* will assist the people operations department with the execution of day-to-day tasks and employee support. The intern will gain experience in personnel initiatives including compliance, recruitment, onboarding, training, and policy implementation. Opportunities to collaborate with other departments will be available. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Assist with talent acquisition, • Assist with the coordination of employee engagement activities, • Assist with organizing and analyzing data for engagement, retention, turnover, time-to-fill, and staff surveys, as appropriate, • Assist with processing new hire paperwork, onboarding, and digital employee file maintenance and retention, • May participate in various staff-focused events and committees, • Assist with the internship program, • Record meeting minutes as assigned, • Provide administrative support to the People Operations department What you'll need: • Enrolled as an undergraduate or graduate student in human resources, business, management, or related field - *must be qualifying for college/university course credit, documentation required, • Ability to maintain confidentiality in all matters, • Basic computer skills including Microsoft Office or similar programs, • Creative, approachable, team-focused, professional demeanor, • Very good communication skills both verbal and written, • Willingness to learn, specifically in media and/or the nonprofit sector Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job DescriptionTitle: Systems & Network AdministratorReports to: IT Manager Direct Reports: N/A Job Description: We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal’s servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also be responsible for resolving Help Desk tickets. Main Responsibilities: • You will be required to provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology, • Provide a high level of customer satisfaction and extremely strong communicator both verbal and written, emphasis on quality over quantity, • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems, • Work self-sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs, • Customer ticketing is worked upon ensuring the timely delivery of service, along with users facing updates, • To provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management, • Provide on-site cover as part of a shift arrangement and support remote offices when required, • Capable of installing, removing, maintaining, monitoring of IT technologies, • Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges, • Ability to document end to end workflows to ensure easy resolution of future incidents or tickets, • Capable of deploying or redeploying required OS images and builds (as well as, future images/builds on compatible legacy hardware (Example: Win10, Win7, etc.), • 24x7 availability, to be provided for the duration of a major Incident, • Capable of offering remote and on-site technical services (proactive and reactive) to the Customer and its associates, • IT Software/Hardware Asset Management, • Excellent skills in user IT infrastructure – desktops, laptops, printers, handhelds, smartphone and A/V equipment, • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other well-known applications, • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts, • Solid understanding of LAN / WAN technologies and hardware, • Ability to interact with customers to ensure that the service is polite, efficient and responsive service is provided, • A self-starter with ability to work on their own initiative. Can bring solutions to the team with little direction, • To work through issues analytically to a successful conclusion Required Qualifications: • 3–5+ years of professional experience in systems or network administration, • Hands-on experience with:, • Microsoft Azure / Azure AD / Microsoft 365, • Cisco Meraki switches and security appliances, • VMware ESXi / vCenter, • SonicWall firewalls & VPN, • Strong knowledge of Windows Server, Active Directory, DNS, DHCP, • Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs, • Experience troubleshooting servers, network and cloud-integrated systems The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Benefits at Modern: • Medical, Dental and Vision Coverage, • Retirement Savings with Employer Match, • Health Savings Accounts, • Voluntary Insurance Products, • Employee Assistance Program, • Paid Time Off, • Paid Holidays, • Direct Deposit/Electronic Paystubs, • Discount Memberships, • Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

Job DescriptionDescription: International Drilling Equipment is seeking a Territory Manager to join our team. In this job, the territory manager is the pipeline of all new business which comes to IDE. The sales and service delivery model is what sustains and supports the employees of IDE. The area sales manager will ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways, the face of the company, the area sales manager will do everything from monitoring the competition to helping collect payments, all while maintaining good customer relations and pursuing new sales opportunities. IDE provides high-quality foundation equipment and drill rigs, backed up by client education and ongoing equipment servicing. We are a growing, family-owned business that prides itself on attracting and retaining the best people in the foundation drilling industry. Whether your specialty is equipment sales, equipment service and maintenance, management, or administration, we want to help you achieve success with IDE. Our people and our company are as dependable as our foundation drilling equipment. At IDE, we drill deeper and work harder. Our Mission: We consistently deliver the best products and find smart solutions for every customer, working to support a smarter, safer, and more efficient industry as a whole. Our values: We set the PACE. Performance ~ Adaptability ~Customer Centric ~ Expertise Primary job responsibilities: • Generating new sales and revenue by using resources to research untapped market sectors, • Qualifying prospects, handling minor grievances, helping collect payments, be liaison to the parts and service department for the clients, • Monitor and be cost-conscious of traveling expenses for the region, • Participate in Trade Shows and conferences, • Maintain a log of activity, call reporting system and/or CRM for assigned region, • Responsible for learning and increasing product knowledge thru job site visits. IDE class opportunities, and traveling with other IDE personal, • Offer and represent all product lines carried by IDE in assigned region, • Develop a traveling agenda that allows personal interaction with each client at least once a quarter.., • Compliance in a timely manner with any management-requested information. Help develop a sales forecast and status of offers/deals tracking database., • Follow all IDE policies and procedures, • Obtain new sales leads and opportunities, • Provide and market information on IDE services and product lines, • Introduce new innovations to clients, • Researching and making cold calls to new prospects., • Following up on leads., • Closing Deals, • Understanding and investigating client’s needs and challenges, • Visit Job Sites, • Take notes and ask questions during traveling opportunities with other IDE personnel or conference calls., • Attend training sessions, be prepared, and be attentive The individual in this position should be personable, a problem solver, self-motivated, take initiative, a leader of people, ethical, intelligent, and able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees Education/Training/Experience: High school diploma or equivalent. 1-2 years of sales experience in a similar industry. Skills: • Strong organizational skills., • Strong communication skills., • Excellent personnel relation skills., • Good computer and systems knowledge including Microsoft Office programs., • Ability to manage multiple customer data, and priorities and develop relationships with internal, potential, and external customers as well as manufacturer’s representatives, • Attention to detail., • Excellent verbal and written communication skills, • Basic understanding of systems such as recordkeeping and filing, • Ability to work independently Physical Requirements: • Use of hands, fingers and wrists frequently, • Daily work behind an office desk, use of computer and telephone work, • Onsite visits to clients which may require physically inspecting job sites to determine client needs., • May need to lift up to 20 pounds occasionally Work Hours and Environment: • Office environment occasionally, frequent travel exposure, to weather and elements at client sites. Remote work and frequent travel. Benefits: IDE offers a competitive benefits package for full-time employees. You will be eligible to enroll after 90 days of employment. This package includes health/vision/dental insurance, 401K with matching, and paid company holidays and paid PTO/sick time. More information about our benefits will be provided in the offer letter. IDE does not ask for processing fees or payments of any kind. Additionally, we will not ask for personal information (e.g., SSN or bank information) before the hiring is confirmed and an offer letter is signed. Learn more about us at: Requirements:

Job Description**Please note, this is a hybrid work opportunity handling Student Loan collections. You must be able to work onsite in our Buffalo, New York Office three (3) days per week. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. The training time is currently limited to days and one evening., • The ability to work onsite three days per week and can work remotely the remaining two days., • Prior Student Loan collection experienced preferred., • Willingness to work an occasional Saturday morning shift (optional), • Fluent in conversational English and abiity to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • US Citizen or Lawful Permanent Resident with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace Monday through Friday Two shifts noon - 9:00 pm are required and the remaining three days are day shifts hours. Hybrid work - must be able to work up to 3 days per week onsite

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

We are looking for teachers and tutors with virtual tutoring experience to provide 1:1 or group instruction to students all across the country! Here Are The Details Virtual instruction from your home computer, on your schedule! This is a remote job! Set your own availability and change it at any

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview This role is responsible for prospecting and developing business sales relationships with potential clients and closing new and expanded sales agreements. This role at Paylocity works in a fast paced business environment that is very competitive and quota-driven, and targets medium-sized businesses (49-499 employees). This role requires a proactive approach to identifying and pursuing new business opportunities, with a strong emphasis on independently generating activity in the field. Success is supported by a consultative sales approach, effective prospecting techniques, persistence throughout the sales cycle, and a solid understanding of the value and impact of the solution being offered. Location Remote office residing within a Buffalo Metro territory Reports To Director of Sales Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to generate net-new business opportunities, leveraging the company’s expertise, industry profile, and knowledge of the industry, • Schedule and present Paylocity services with prospective clients, • Prepare and present proposals and provide appropriate follow-up throughout the sales process., • Organize, complete and obtain documentation required for clients to move to Paylocity system, • Work directly with internal departments to ensure smooth transition for client, • Using initiative, develop prospects through telemarketing, referrals, professional and personal contacts and other sources, • Build and maintain relationships within the Broker channel as well as other referral sources, • Maintain contact with existing customers to determine needs for additional services, • Attend trade shows, conferences and other events to promote Paylocity services, • Meet or exceed quarterly and annual sales quota for your territory, • HS diploma or equivalent required. College degree strongly desired, • 3-5 years’ experience in a sales position, • Ability to succeed in a competitive environment, • Ability to maintain high activity standards, • Proven track record of sales success, • Critical thinking and decision-making skills required in order to handle objections and unexpected situations that may arise throughout the sales cycle, • Customer service orientation, • Strong presentation skills, • Strong written and oral communication skills, • Strong organizational and time management skills, • Mobility required for sitting, standing and walking, • Mobility required for driving to prospective client sites, • Manual/finger dexterity required in both hands to operate computer keyboard and manipulate small objects, • Sensory ability required to see, hear and touch, • Mental effort required for reading, writing, visualization, calculation and analysis We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $57,900 - $107,500 /yr ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan, annual bonus, and restricted stock until grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. To reach this goal, we are seeking an experienced Supply Chain Manager to join our team. In this role, you will ensure the efficient flow of goods, services, and information from suppliers to customers, and aligning supply chain strategies with business goals. Accountabilities Include: • Supervise, develop, and maintain a team of high performing Order Management Specialists and Warehouse Technicians., • Assist in overseeing supply chain planning, materials purchasing, inventory control, pricing, vendor selection, and distribution operations., • Manage vendor dealer agreements., • Monitor the movement of materials, in-process goods, and finished products to ensure timely fulfillment of production and customer requirements., • Collect and analyze data to forecast demand and predict inventory needs., • Maintain regular communication with vendors and manage purchase orders or requisitions to ensure a continuous supply of goods., • Conduct periodic inventory counts for all branch locations., • Determine and maintain inventory minimum product amounts., • Evaluate and improve existing supply chain processes to enhance efficiency and performance., • Document and assess the performance of supply chain staff and operational processes., • Bachelor’s degree in Logistics, Supply Chain Management, or a related discipline, or equivalent relevant work experience., • Minimum of 5 years of related work experience in supply chain management., • Minimum of 3 years of leadership experience leading and managing a warehouse team., • Ability to travel up to 50% of the time., • Demonstrated ability to use a comprehensive knowledge of supply chain concepts and principles and apply them to business issues., • Ability to exercise the highest level of confidentiality and integrity., • Demonstrated ability to identify issues, analyze them, develop solutions, and implement them effectively., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description We are seeking a dedicated Billing Specialist to join our fast-growing organization. As a Billing Specialist you will help ensure accurate and timely processing of medical claims. If you’re detail-oriented and thrive in a fast-paced environment, this is the perfect opportunity to apply your billing expertise. Be part of a supportive team where your work directly impacts efficiency, revenue, and patient satisfaction! Grider Support Services is excited to welcome dedicated professionals with a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Pay Range: $20.40 to $27.00 hourly* Department: Revenue Cycle Management Location: North Union Road Williamsville, NY Position Type: Full-time, First Shift, M-F - 4 days a week remote, 1 day in-office Why Grider Support Services? • Work-Life Balance: Enjoy a schedule with no nights or weekends, that allows you to work 4 days a week remote., • Comprehensive Benefits: Rich medical, dental, vision package with a 100% employer funded HRA!, • Generous Paid Time Off: 10 paid holidays, plus PTO and a sick bank., • Secure Retirement: 401(k) plan with a 3% match., • Peace of Mind: Employer paid life insurance policy and other voluntary life insurance offerings., • Review and process patient medical records to ensure accuracy in charge posting and billing., • Maintain knowledge and experience in utilizing CPT and ICD-10 coding systems to assign appropriate codes for procedures and diagnosis ensuring adherence with payer guidelines., • Prepare and submit claims to insurance companies for processing including batch transmission reconciliation process., • Communicate with healthcare providers, patients, and insurance companies regarding billing inquiries., • Maintain up-to-date knowledge of medical billing systems and practices., • Ensure compliance with all relevant laws and regulations related to medical billing and reimbursement., • Collaborate and maintain a positive rapport with medical office staff to resolve any discrepancies or issues related to billing., • Maintain knowledge and understanding of medical insurance programs and coverage offered under the various plans., • Research and work collaboratively with medical office staff to capture all billing activities (e-bill management). This may require access to additional information systems (EMR or Data Warehouse), • Contact patients and/or provider offices directly to secure current and accurate insurance information and provide guidance to patients on policy terms., • Respond to the revenue cycle management team and external vendors promptly to address information required for claim resubmission and denial resolution., • Assist in the development of protocols and workflows to ensure correct billing and maximum reimbursement., • High School Diploma or GED required, • Certificate from technical school in Medical Billing preferred, • 1-2 years’ experience in billing or medical office operation required, • Basic knowledge of ICD-10 and CPT Codes, required, • Understanding of Revenue Cycle Management, preferred, • Ability to multi-task with accuracy required, strong organizational skills., • Strong customer service and communication skills with ability to utilize computer programs. Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.