Remote customer service manager jobs in Newark, New Jersey - Page 4Create job alerts

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Job Summary The Operations Manager is responsible for overseeing office services across multiple states and locations, ensuring all Service Level Agreements (SLAs), quality standards, and client objectives are consistently met. This role provides leadership to on-site and remote teams, drives operational efficiency, partners closely with client leadership, and delivers high levels of customer satisfaction while achieving performance and reporting goals. Responsibilities • Manage office services across multiple states and locations to ensure SLAs and quality metrics align with client objectives., • Oversee daily operations, workflow, and productivity to ensure services are delivered efficiently and accurately., • Supervise staff including daily activities, goal setting, team meetings, performance reviews, hiring, and disciplinary actions as needed., • Review and approve weekly timecards and prepare payroll-related reports., • Capture service volumes and prepare accurate monthly and quarterly operational reports., • Partner with client leadership to address concerns, recommend solutions, and ensure consistent use of performance metrics across all sites., • Ensure staff meets quality, productivity, and performance standards and achieves production targets consistently., • Identify and recommend service enhancements and value-added opportunities for the client., • Maintain operational procedures and performance measures, updating them as needed to support client objectives., • Troubleshoot and resolve non-routine customer issues; collaborate with and escalate matters to the Director of Operations when appropriate., • Ensure training materials are developed, implemented, and staff are properly trained to deliver client services., • Maintain working knowledge of all core operational functions including mail, print, shipping and receiving, switchboard, and special events., • Provide exceptional customer service at all times., • Bachelor's degree preferred or equivalent relevant experience., • 2–3 years of progressively responsible experience managing service or operations teams., • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams)., • Demonstrated ability to partner with leadership at all levels and build strong working relationships., • Strong analytical, problem-solving, and decision-making skills., • Proven leadership experience with a track record of hiring, developing, engaging, and retaining employees., • Experience managing remote teams across multiple locations., • Strong planning, prioritization, and execution skills with minimal supervision. Job Posted by ApplicantPro

Apply for the Regional Manager of Operations – Skilled Nursing - Brooklyn and Staten Island role at CHE Behavioral Health Services. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Multi‑site

Job DescriptionThe Elevator Pitch Are you highly committed to delivering exceptional customer service and building strong, long-lasting relationships with clients? Do you enjoy working closely with clients and colleagues to troubleshoot technical issues and provide effective solutions that minimize downtime and ensure optimal performance? As a Field Service Technician (FST), you will help us ensure a seamless customer rollout of our life saving products. You will help our services team support product demos and installations, as well as provide maintenance, upgrades, and repairs to existing field units. Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: • Begin Evolv Express technical training on the products you will be working with, as well as the tools, equipment, and software you will use in the field., • Shadow a more experienced field service engineer to observe their work, learn from their expertise, and familiarize themselves with the typical tasks and challenges of the job., • Begin building relationships with customers, assessing their needs, and answering any questions or concerns they may have., • Start performing basic field service tasks, such as installing, maintaining, and repairing equipment, and documenting their work in service reports or other forms., • Attend team meetings to discuss ongoing projects, share best practices, and receive feedback and guidance from their manager or supervisor., • Be taking the initiative in group and independent situations to ensure Evolv, you, and your customer are set up for success, • Be developing strong interpersonal relationships with teammates, sales executives, customer success managers, and other members of Evolv’s revenue organization, • Have a strong understanding of the technical requirements of Evolv products, • Build a good rapport with our clients and create a lasting impression., • Independently resolve 2-5 break fixes., • Be excited about taking on more responsibility as you progress in your role, • Demonstrate a thorough understanding of the Express system and software., • Lead 2-4 special event support activities at strategic locations such as sports stadiums and large venues., • Independently perform repairs on the Express units., • Assist in on-the-job training of new personnel and third-party service providers. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Technical Skills: • Product Knowledge: Understanding the technical aspects of the products, including hardware and software components., • Technical Training: Ability to undergo and apply technical training on products, tools, equipment, and software used in the field., • Troubleshooting: Proficiency in diagnosing and resolving hardware and software issues using wiring diagrams, schematics, and other diagnostic tools., • Equipment Maintenance: Skills in installing, maintaining, repairing, and upgrading equipment to ensure optimal performance., • Software Maintenance: Competence in performing scheduled software maintenance and upgrades. Customer Service Skills: • Customer Relationship Building: Ability to establish and maintain strong, long-lasting relationships with clients., • Communication: Excellent verbal and written communication skills to interact effectively with customers, assess their needs, and address questions or concerns., • Customer Training: Ability to train customer employees and security staff, ensuring a high level of satisfaction with the product and its operation Operational Skills • Project Management: Capability to manage time effectively, ensuring the timely completion of all assigned work orders., • Administrative Proficiency: Completing required administrative tasks, such as managing expenses, work orders, and Return Merchandise Authorizations (RMAs)., • Inventory and Supply Chain Management: Knowledge of internal processes and systems related to inventory management, invoicing, and scheduling. Soft Skills: • Adaptability: Willingness to work under various conditions, including nights, weekends, and holidays, as required by customer needs., • Teamwork and Collaboration: Ability to work collaboratively with customers, operations, engineering, and management teams, both as an independent contributor and team player., • Initiative: Taking the initiative in both group and independent situations to ensure success for the company, the individual, and the customer., • Interpersonal Relationships: Developing strong relationships with teammates, sales executives, customer success managers, and other members of the organization. Travel: • Willingness to Travel: Preparedness for frequent travel (up to 50-80% of the time), including to strategic locations and special event support activities. What is the leadership like for this role? What is the structure and culture of the team? You will be joining the Field Service team, reporting to the Director of Global Services. The team culture is one based on building trust, collaboration, ongoing development through kindness, authenticity, courage, drive and fun! Where is the role located? This role is based in the Newark, NJ major metro area and offers flexibility in your home location, provided you can travel to customer sites with relative ease. It involves approximately 75%–85% regional travel to perform onsite break/fix and preventative maintenance. While limited remote work may be possible, this is primarily a field-based position. The standard schedule is Monday through Friday, but flexibility is required, including occasional evening, weekend, and holiday support as needed to meet customer demands. What is the salary range? The base salary range for this full-time position is $30-$40 hour + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in role posting reflect the base salary only, and do not include bonus, equity, or benefits. Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: • Do the right thing, always;, • Put people first', • Own it;, • Win together; and continue to, • Be bold, stay curious. Our Benefits Include: • Equity as part of your total compensation package, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • A 401(k) plan (and 2% company match), • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, • Quarterly stipend for perks and benefits that matter most to you, • Tuition reimbursement to support your ongoing learning and development Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.

Job Description The salary range for this position is $34,500-$36,000 dependent on experience and education. The hours for this position are Monday-Friday 9-5pm based on a 35 hour work week. This position is not remote and requires you to work in person 5 days a week. Travel 10%-15% throughout the NYC and LI area is required. NYS Driver's License is a plus. This position will report to our Manhattan Corporate Office. Job Summary The Human Resource Assistant is responsible for supporting the HR Recruitment Team and will participate in posting, screening, processing background checks and tracking new hires. This is high volume, fast paced role that requires a knack for organization, multitasking, customer service and an eye for detail. Must be willing to travel to all 5 boroughs, Nassau and Suffolk Counties Responsibilities • Complete and/or follow-up on various background checks (e.g., Staff Exclusion List (SEL), State Central Registry (SCR), Mental Hygiene Law (MHL), Justice Center Criminal Background Checks, etc., • Assist with biweekly new hire orientation; set-up and preparation, • Conduct Employee Reference Checks, • Assist with submit SCR check requests on a weekly basis, • Prepare for internal interview days; screening, scheduling and follow-up, • Audit new hire packets and request missing documentation/information from Hiring Managers and/or applicants, • Attend internal Job Fairs and external College Career Days, • Conduct, identify, screen candidates and present qualified applicants to hiring managers, • Monitor the on-boarding process and work with the HR team, hiring manager, and the candidate, • Associate’s Degree in Human Resources or higher in a related field preferred, • 1-2 years of Human Resources experience highly preferred, • Familiar with MS Office and Google Apps required, • Highly organized and strong attention to detail is essential, • Outstanding interpersonal and communication skills are required, • Ability to travel to other QSAC sites and job fairs/recruitment, • Ability to maintain high level of confidentiality required, • Punctuality and regular attendance is expected, • Commitment to company values and adherence to policies is expected QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC benefits are terrific and go beyond health and retirement! You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC For quick apply: Please send your resume to

Job Description Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia,” Bookit supports customer transactions in 3,000+ cryptocurrencies, as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure is transforming the future of payments. Learn more at bookit.com and bookit.com/enterprise. About the Role • Title: Head of Operations Location: Miami-Hybrid preferred. Remote considered for highly qualified candidates Salary Range: $175,000 – $190,000 Role Overview: The Head of Operations drives strategic excellence across all facets of Bookit’s rapidly scaling B2B and B2B2C platform. The role combines deep operational expertise with senior leadership to oversee a digital booking platform spanning travel, VIP experiences, premium retail, and blockchain-powered payments. You will help grow and support a cross-functional team of technology builders, operators, and customer service professionals, delivering high-value rewards to consumers and meaningful engagement to brand clients. The ideal candidate has experience scaling operations in high-growth travel technology, marketplace, or startup environments, with the strategic and financial acumen to build scalable operating frameworks at the intersection of travel, fintech, loyalty, and entertainment. **This role is not focused on hotel property operations, on-site hospitality, or traditional guest services. We are seeking operators with experience running technology platforms, marketplaces, and digital booking systems at scale. We value operators who are comfortable building structure in ambiguity and who thrive in early-stage, fast-scaling platform environments. Requirements • 8+ years of operations leadership experience in high-growth technology, marketplace, or platform-based businesses (travel, e-commerce, fintech), • 5+ years in senior leadership roles (Director, Head, or VP level) with P&L ownership, • Experience partnering closely with executive leadership as an operational decision-maker, • Proven success scaling multi-sided marketplaces with complex inventory management, • Strong vendor and partner management experience at scale, • Track record with major online travel or marketplace platforms (e.g., Expedia, Booking.com), digital booking businesses, or high-growth tech startups, • Proficiency with modern operations tech stacks, CRM systems, BI tools, and AI-driven tools, • Proven ability to lead and scale cross-functional operations teams in fast-growing organizations, • Highly collaborative and adaptable leader who contributes positively to company culture Bonus / Preferred: • Spanish proficiency, • Web3 / crypto familiarity, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Sr. Social Media Manager leads organic social strategy and execution across the ESB Observatory—the World’s Most Famous Building and a global cultural icon—and ESRT’s commercial real estate portfolio. The Sr. Social Media Manager drives measurable business impact through high-performing content, channel growth, and integrated campaigns that convert awareness into web traffic, leads, and ticket sales. This leader owns the full organic ecosystem: content strategy, publishing, influencer programs, analytics, and community engagement. They steward a consistent, modern brand voice across platforms and bring a performance-oriented mindset rooted in data, cultural fluency, and proven conversion-driving tactics. RESPONSIBILITIES • SOCIAL STRATEGY, CONTENT DEVELOPMENT & CHANNEL GROWTH:, • Build and execute platform-specific strategies that grow reach, engagement, and conversion across Instagram, TikTok, Facebook, X, LinkedIn, YouTube, and emerging channels, • Translate business priorities into compelling social storytelling that drives action, • Lead end-to-end content development: briefs, scripts, copy, visual direction, and coordination with design and production partners, • Maintain and optimize weekly and monthly content calendars with consistent tone, quality, and brand alignment, • Partner with Digital to surface high-performing organic assets for paid amplification, • INFLUENCER STRATEGY, TALENT RELATIONS & PARTNERSHIPS:, • Own the full ESB influencer program (400+ annual visits) and select ESRT initiatives - source talent, vet creators, direct content, and track results, • Build structured influencer tiers and prioritize creators who demonstrate conversion impact in tourism, NYC culture, lifestyle, and commercial real estate, • Ensure all talent-driven content aligns with brand standards and supports ticket sales, traffic, or brand lift, • CROSS-FUNCTIONAL COLLABORATION:, • Partner with PR, Digital, Leasing, Observatory, Operations, Design, and Executive Communications to maintain unified messaging, • Identify content opportunities tied to Observatory events, celebrity moments, sustainability leadership, tenant milestones, and leasing activity, • Strengthen the Executive LinkedIn presence through consistent, thought-leadership-driven content, • COMMUNITY MANAGEMENT & CUSTOMER ENGAGEMENT:, • Oversee community engagement strategy with timely responses, platform stewardship, and escalation protocols, • Manage the external agency team responsible for community management in the Chinese market (WeChat/Weibo), • Maintain platform relationships with Meta, Google, TikTok, X, LinkedIn, and others, • PERFORMANCE, REPORTING & OPTIMIZATION:, • Deliver weekly, monthly, and quarterly reports with insights that guide strategy and investment, • Use analytics tools to track performance, uncover trends, and optimize content, • Recommend shifts in strategy based on cultural trends, platform changes, and performance signals, • GOVERNANCE, OPERATIONS & BUDGET:, • Oversee all ESBO and ESRT profiles across Google My Business, Bing Places, TripAdvisor, and related channels, • Manage social budgets with efficiency and measurable ROI, • Lead skilled social media team with structure, clarity, and coaching to elevate output qualityWHAT SUCCESS LOOKS LIKE, • Conversion impact: Measurable increases in social-driven ticket sales, qualified web sessions, and commercial real estate lead activity, • Audience growth: Consistent increases in followers across key platforms, beating YoY benchmarks, • High-performing content: A steady pipeline of culturally relevant, brand-elevating assets that support business goals, • Influencer ROI: Clear, consistent results from influencer visits, including reach, EMV, and direct response, • Cross-brand cohesion: A unified voice across the Observatory, ESRT properties, and executive platforms, • Team leadership: A high-functioning content team that delivers strong creative output, • Operational excellence: Strong governance, timely publishing, and advanced analytics disciplineREQUIRED SKILLS / ABILITIES, • Proven ability to drive conversions through organic social content, • Expert command of Instagram, TikTok, Facebook, X, LinkedIn, Pinterest, YouTube, Snapchat; WeChat/Weibo familiarity is a plus, • Strong ability to craft scripts, copy, briefs, and visual direction, • Ability to solve problems quickly and operate confidently under tight timelines, • Comfort in both consumer-facing and B2B environments, • Experience leading teams, interns, agencies, and creator partners, • Ability to influence senior leaders and cross-functional partners with clarity and authorityEDUCATION & EXPERIENCE, • 7–10 years of social media experience with demonstrated growth and conversion results, • Background in tourism, entertainment, lifestyle, or real estate preferred, • Bachelor’s degree in marketing, communications, digital media, or a related fieldPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Security Operations Center Officer to oversee a Television Network located in Rockefeller Center, Manhattan. • Position is: Full Time, • Work Shifts Available: Morning, Afternoon, Evening, and Overnight, • Workdays Available: Candidates should be flexible Sunday - Saturday, • Pay Range: $31.45 - $32.45 / hour, • Must possess New York State Security Guard License ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems, • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms, • Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies, • Serve as the liaison between all departments and the security department, • Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director, • Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods), • Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff, • Complete “task work orders" for all reported maintenance needs, • Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems, • Control and monitor the two-way communication systems, • Make emergency notifications as necessary pursuant to site Post Orders, • Make productivity and cost reduction recommendations to management, • Must possess a high school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Must possess one or more of the following:, • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone, • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field, • Bachelor's degree in protective services, business, or related field, • A minimum of 8 or more years of active service in any military branch, • Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service, • 2 years of work experience in public sector dispatch or emergency operations center, • 2 years of verifiable data center security experience, • Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications, • Ability to work in a team environment; teamwork If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1498601

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES • RECRUITMENT:, • Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates, • Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings, • ONBOARDING:, • Prepare paperwork and schedules for seamless new-hire onboarding process, • Coordinate with cross-functional departments to deliver an exceptional onboarding experience, • Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day, • Partner with Information Technology team to ensure new hire set up is complete and functional, • Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period, • Coordinate seating charts and desk moves for new hires in partnership with the Office Services team, • Complete Forms I-9, verify I-9 documentation, and maintain I-9 files, • Prepare new employee files, • Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys, • ENGAGEMENT:, • Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback, • Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain ESRT’s Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events, • Support in the implementation and strategy of ESRT’s Internship Programs, which includes support of recruitment, program coordination, program development, and other duties, • Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service, • Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT, • DEVELOPMENT & TRAINING:, • Manage multiple internal training compliance programs including user management and audit of use, • Coordinate communication and memos to inform company on trainings, • Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability, • Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy, • RETENTION:, • Support the implementation of all employee surveys, compile the results, and correlate data, • Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news, • Create and distribute internal communications and memos, • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development, • OFFBOARDING:, • Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations, • Assist in the recovery of company assets including company property and identification badges, • Coordinate with the Information Technology team to revoke system access, • Ensure completion of termination related paperwork, • Coordinate completion of Exit Survey and Exit Interviews if applicable, • Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines, • Ensure compliance with local and federal regulations and applicable employment laws, • Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system, • Produce, correlate, analyze and distribute various HR reports, • Maintain confidentiality and integrity related to all HR and employee functions, • Escalate process issues to Manager, HRBP and provide recommendations for improvement, • Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE, • You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT’s mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations.REQUIRED SKILLS/ABILITIES, • Excellent organizational skills and attention to detail, • Excellent time management skills with a proven ability to meet deadlines, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skill, • Working understanding of human resource principles, practices, and procedures, • Ability to function well in a high-paced and, at times, stressful environment, • Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel, • Experience with various Human Capital Management platformsEDUCATION & EXPERIENCE, • Bachelor's degree in human resources or related field and/or equivalent experience, • One to three years in corporate HR related experience required, • SHRM-CP credential desirable PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager (TPM), you are the engine behind Palantir’s engineering teams. You partner with developers to optimize our development process and make sure we’re shipping high quality products every day. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, technical proficiency and execution skills. You are a person who loves fixing problems, scaling technical solutions, and always embraces the best idea, even when it is not your own.Core Responsibilities • Partner with Palantir software engineers, product managers, quality engineers, and business leadership to drive key product deliverables through the entire software development cycle., • Synthesize concrete technical goals from product vision, mapping global product strategy to granular team tasks and issues. This means triaging requests from the field to create maximum focus for the team, while actioning items that need immediate attention., • Keep broad and complete state of everything involving or related to your projects. Pre-empt and resolve any issues that may steer projects off-course., • Enhance cross-team collaboration. Read a room of technical experts to align them around shared objectives. Improve efficiency where you see miscommunication or lack of coordination., • Work with customer-facing engineering teams on implementation, roll out, and support of your product. What We Value, • Demonstrated success managing complex software development projects for an enterprise software company or startup., • An ability to engage in technical discussion and invest in learning technical concepts., • Excellent judgment and composure in high-pressure situations., • A creative approach to project management centered around lightweight frameworks that enable rapid iteration, while operating in harmony with a larger development organization., • Building strong relationships with customer-facing teams and possessing high levels of empathy for our end-users’ needs., • Meticulous attention to detail, including holding tightly to your team’s vision and maintaining a high product quality bar., • Ability and willingness to obtain a US security clearance at the Secret designation or aboveWhat We Require, • Relevant technical degree or experience in a software-related field (Systems Engineering, Computer Science, Computer Engineering, etc.)

Job Description As a Portfolio Lead, you are accountable for excellent service, the smooth functioning of QE Solar projects, and meeting or exceeding the negotiated service-level requirements for every internal and external client engagement. Success will come from your excellent project management skills, familiarity with solar operations & maintenance, financial awareness, human resources and its various disciplines, and working knowledge about the industry each project takes place in. Great Portfolio leads are detail oriented, organized, customer focused, diligent, intellectually curious, adaptable, resilient, comfortable with logistical challenges and possess above-average technical writing and communication skills. Travel Requirements: As needed to meet service-level requirements and for required business meetings Essential Duties & Approximate Commitment of Time • Scheduling required calls and meetings; Performing all required project activities & compliance, assigning resources as necessary. Escalates concerns to ensure that projects stay on-track. Track and advise on progress against established project milestones. Track and advise on progress against established project budgets (time, resources, materials, overall costs, etc.). Portfolio Leads are frequently the primary client point of contact (POC) for all day-to-day activities and management of assigned projects in the portfolio. 25%, • Ensures consistency of outputs against the QE Solar standards and in accordance with client(s) requirements. Project assignments may include, but are not limited to: operational oversight, logistical management/coordination, site audits, communication, etc. 25%, • Management and oversight of assigned project portfolios and battery storage systems (BESS) including all preventative maintenance, troubleshooting, repairs and operations; Occasional project site visits as well as remote troubleshooting/analysis via smart software platforms. 20%, • Ensures project continuity in the event resources shift or are re-deployed during a project’s life- cycle. Works with Commercial Assets Manager, advisors, consultants, clients, and other QE Solar team members to evolve and continuously improve processes, practices, and services. Presentation and report development using technologies such as PowerPoint, Word, Excel, etc. 15%, • Moves projects/portfolios ahead through managerial courage, candor, and ability to ‘stand-alone; Ensures that deadlines and project requirements are met or exceeded; Provides daily oversight and direction to field staff; participates in staff hiring, performance management, co aching and training. 10%, • Knowledge creation, gathering, recording: Updates and maintains technology systems, records, operating processes, procedures, and guidelines; Other responsibilities as directed by upper management. 5% Position Requirements Education Required: • PMI certification a plus; Expertise in Excel, Google, MS Office, SmartSheet; Ability to read and understand electrical/mechanical diagrams, project design drawings and other architectural plans/construction documents; Proficient understanding of electrical measurement tools, performance testing procedures and product/software program interfaces; Ability to read and interpret PVSYST models and engineering/design data, • Inverter and/or BESS manufacturers’ certifications (e.g SunGrow, Power Electronics, Solectria, etc), Thermography certifications (Level 1) and IT/networking skills (MODBUS, TCP/IP, FIBER, SCADA, SEL), • NABCEP PV Installer Certification a plus, • Minimum OSHA 30 Certification and completion of NFPA 70E courses, • Renewable energy, especially solar and/or photovoltaic systems experience required; Engineering, Life Sciences, Utilities, Private Equity, Financial modeling and Consulting, • Physical Requirements: Ability to lift 25 pounds, • Ability to move safely over uneven terrain, • Ability to sit or drive for prolonged periods, • Ability to safely climb ladders while carrying 50 pounds, • Ability to work in extreme weather Job-specific Competencies: In addition to the specific work experience and skills, QE Solar also seeks someone with the qualities listed below: • Exceptional work ethic, with strong values and principles, • Able to work well independently and with minimal supervision, • Willingness to work irregular schedules to meet client/project deadlines, • Exceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skills, • A firm commitment to client, team, and organization success, • Flexible and accommodating and able to go above and beyond the basic expectations when required, • High follow-up and organizational skills, • Detailed-oriented, with attention to detail for tasks that have zero tolerance for errors, • Curiosity, • 100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA or HSA, • Wellbeing and Employee Assistance, • Perks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and more, • Family Building and Adoption Assistance Programs, • Learning & Development Opportunities Location : Springfield, NJ Employment Type: Full-time Location: United States Statement to all Third-Party Agencies and Similar Organizations: QE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is currently seeking a Client Portfolio Manager to lead operations for a large commercial real estate client in New York City. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent, and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. • Lead with professionalism and precision to deliver exceptional service and build trusted client relationships, • Cultivate strategic partnerships that drive long-term value and mutual success, • Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results, • Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business, • Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention, • Engage regularly with clients to share his/her expertise to enhance the value of Allied Universal's offering, • Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner., • Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime., • Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability, • Capably utilize WinTeam for scheduling and billing and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management, • Enforce Allied policies as outlined by the handbooks and executive memos., • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement, • Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from in person meetings, • Keep records and prepare accurate and timely reports both manually and through automated methods, • Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness, • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business or a related field, • Associate's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry, • High School diploma with five (5) years of management experience in a high-volume workforce environment or service industry, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of experience in successfully building and developing teams, • Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen, • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results, • Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business, • Proven strong service orientation, excellent interpersonal, leadership and organizational skills, • Manage multiple tasks with the ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis., • Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand, • Law enforcement, military, and/or contract or proprietary security services experience, • Base salary range: $80,000 to $100,000, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-BB1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1497153

Job Description Engagement Manager Capstone Integrated Solutions is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capstone is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require. Who You Are and What You'll Do: Capstone Integrated Solutions is seeking an experienced Engagement Manager to oversee the successful delivery of our cloud-native application development project. The Engagement Manager will serve as the primary point of contact for stakeholders, ensuring alignment between business objectives and technical execution. This role combines project management, client/stakeholder relationship management, and oversight of delivery operations across multiple development pods. Responsibilities • Project Planning and Execution: Lead the planning, execution, and delivery of multiple concurrent technology projects, ensuring adherence to scope, schedule, and budget constraints., • Stakeholder Collaboration: Build and maintain strong relationships with clients, internal teams, and third-party vendors, serving as the primary point of contact for project-related communications and escalations., • Risk Management: Identify potential risks and issues proactively, develop mitigation strategies, and oversee the resolution of issues to minimize project disruptions., • Resource Allocation: Coordinate with resource managers to allocate project resources effectively, ensuring optimal utilization of talent and skills across projects., • Delivery Excellence: Establish and enforce quality standards and best practices for project delivery, conducting regular reviews and audits to ensure compliance., • Budget and Financial Management: Monitor project budgets and financial performance, tracking expenses, revenue, and margin to ensure projects are delivered within agreed-upon financial targets., • Change Management: Facilitate change management processes to manage scope changes, assess impacts, and obtain necessary approvals from stakeholders., • Reporting and Communication: Prepare and present project status reports, dashboards, and presentations to clients and internal stakeholders, providing insights into project progress, risks, and issues., • Continuous Improvement: Drive continuous improvement initiatives to enhance project management processes, tools, and methodologies, fostering a culture of innovation and excellence. Qualifications: • 5–10 years of experience in project or engagement management for software development initiatives., • Experience managing cross-functional teams, including developers, QA, and architects., • Strong understanding of Agile methodologies and software delivery practices., • Excellent stakeholder communication and relationship management skills., • Proven ability to manage project scope, schedule, and budget in complex software projects., • Experience with cloud-based application projects, preferably involving AWS, Angular, and Python., • Proficiency with project management and collaboration tool Azure Boards. Preferred Qualifications: • PMP or similar project management certification., • Experience in managing multiple pods or distributed development teams., • Familiarity with DevOps practices, CI/CD pipelines, and automated testing., • Strong analytical skills for tracking metrics, forecasting risks, and identifying improvement opportunities. Key Attributes: • Strong leadership presence and the ability to influence without direct authority., • Detail-oriented, with excellent organizational and problem-solving skills., • Proactive in identifying issues, opportunities, and process improvements., • Skilled at balancing technical insight with business objectives., • Collaborative and able to build trust across technical teams and business stakeholders "Our Culture": At Capstone, the central principles that we all adhere to, and the glue that holds us together, are our keystones. Our four keystones are: • "A Customer Obsessed, Delivery Focused, Culture", • We're driven to exceed our customers' expectations by listening, leading, solving problems, and delivering what we promise, • We aim to be the most dependable and trusted partner serving our customers. TRUST = CONSISTENCY x TIME, • "A Culture of Learning and Sharing", • We value "Lifetime Learners"; those who are hungry, competitive, curious, and self-motivated in their pursuit of knowledge., • Personal and professional growth depends on teamwork and continuous learning. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities., • We recognize that the thoughts, feelings, and backgrounds of others are as important as our own. Everyone has something to learn and everyone has something they can teach., • Knowledge and ability are valued. Sharing knowledge and helping others learn new capabilities is valued exponentially., • "A Culture of Growth and Scalability", • Growth comes from not establishing barriers in your role. "Cross functional skill sets are valued and help us deliver to our customers in a truly agile fashion. It comes with understanding that when asked to do something new, you will need support, have questions, and make some mistakes along the way., • The most elegant solution is a simple solution. Simple doesn't mean easy. It's often more difficult to break a complex problem down into simple, scalable terms. We don't appreciate, or value, over architected solutions or superfluous coding., • Time is one of our most precious commodities. Scalability implies being respectful of this and passionate about making the most efficient use of each and every one of our team members' time., • "All Work is Strategic", • No matter how small a project or assignment appears, every single engagement is an opportunity for us to prove ourselves, build trust, and develop relationships that last and grow, • Every task, interaction, and commitment matters, • Big or small, we execute our plans and strategies with focus, commitment, and passion We offer: Job Type: Full-time Benefits: • Competitive salary based on experience, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance, • Work Location: Remote Capstone Integrated Solutions is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive and safe environment for all employees. Experience comes in many forms, and we're dedicated to adding new perspectives to the team. We encourage you to apply even if your experience doesn't perfectly align with what we have listed. We look forward to hearing from you. No Agencies Please!

Job DescriptionDescriptionWork Hours 8AM to 5PM Days Onsite Mt Laurel NJ: Monday, Thursday & Sunday Remote: Friday & Saturday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted advisor for a strategic client. The ideal candidate will have a good understanding of enterprise IT infrastructure and Operations, a strong customer orientation and a willingness to roll up their sleeves when necessary. Key ResponsibilitiesCustomer Engagement & Advocacy • Act as a technical escalation point of contact for assigned customers, fostering long-term strategic relationships., • Understand client’s business goals and technical environment to proactively guide and align IT solutions to their needs., • Regularly review system health reports, performance metrics, processes, and KPIs to provide insights and strategic recommendations.Service Delivery & Communication, • Collaborate with internal support and engineering teams to ensure timely resolution of issues and seamless service delivery., • Communicate complex technical issues and solutions clearly to both technical and non-technical stakeholders., • Identify patterns in incidents and outages, propose improvements and drive long-term operational excellence. ITIL-Based Process Oversight, • Support event, incident, problem, and change management efforts for our 1 using ITIL best practices., • Coordinate root cause analysis and ensure timely follow-up with clients for major or recurring issues., • Monthly reporting to highlight KPIs and Metrics, • Historical experience managing and administering Windows Server environments, • Strong knowledge of network device configuration and administration of Cisco routers/switches., • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments ., • Previous experience with virtualization technologies, including VMWare.Customer-Facing and Strategic Skills, • Proven success in a Technical Account Manager or customer-facing engineering role., • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.Soft Skills, • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions., • Strong presentation and documentation abilities., • Highly self-motivated, organized, and comfortable working both independently and collaboratively. Leadership & Team Coordination:, • Technical Expertise: Strong hands-on skills in network, server, monitoring, and ticket management. Able to troubleshoot and resolve issues when additional resources are needed. This would not be the primary role but having someone who can roll up their sleeves as needed, • Process & Standards Implementation: Experience with ITIL frameworks and driving adoption of best practices for incident, problem, and change management., • Operational Improvement Mindset: Ability to identify gaps, propose improvements, and facilitate continuous improvement initiatives., • Stakeholder Management: Strong communication and interpersonal skills to interface with Blue Mantis and customer stakeholders, articulate value and manage expectations., • Game Day Coverage: Cover critical events, including weekends, with the ability to coordinate with remote teams and provide leadership., • Reporting & Analytics: Capable of providing operational reports, ticket analysis, and recommendations for service improvementPlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role We are seeking a highly motivated and experienced Infrastructure and Node Delivery Technical Program Manager (TPM) to join our dynamic team focused on the New Product Introduction (NPI) of our next-generation GPU hardware provisioning and delivery. In this pivotal role, you will be instrumental in leading the cross-functional efforts from concept to mass production, ensuring the timely, high-quality, and cost-effective delivery of our innovative GPU products that power the future of AI. You will navigate the complexities of hardware development cycles, collaborate with world-class engineers, external vendors, and influence strategic decisions to bring groundbreaking technology to market. The Technical Program Manager will • Production Readiness: Ensure infrastructure and system software are production-ready for new hardware and compute platforms. Engage in technical discussions with engineering teams, challenge assumptions, and contribute to problem-solving., • Program Leadership: Drive end-to-end programs spanning GPU provisioning, at-scale deployments, Fleet NPI readiness, and vendor management. Anticipate and identify potential risks, proactively develop mitigation strategies, and drive timely resolution of technical and logistical challenges., • Reliability & SLA Management: Coordinate with hardware compute engineering, Fleet teams, and external vendors to maintain service reliability, enforce SLAs, and lead incident response efforts., • Observability & Telemetry: Partner with engineering teams to improve monitoring, telemetry, and fleet observability for proactive performance management., • Metrics & Insights: Define and track metrics around GPU fleet health, performance, and reliability., • Postmortems & Continuous Improvement: Run post-incident reviews and drive action items that enhance system reliability and prevent regressions., • Internal Enablement: Collaborate with internal customers to collect feedback, enable adoption of core infrastructure platforms, and refine onboarding experiences (e.g., K8s Core Interface, CKS, SUNK) for hardware compute NPIs., • Cross-functional Coordination: Work closely with Product, Infrastructure, Platform Engineering, Vendor, and Customer Experiences to align on roadmap priorities and customer delivery timelines., • Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field., • 10+ years of experience in technical program management in GPU provisioning, fleet management, or large-scale compute infrastructure., • Technical understanding of system software orchestration and hardware/software integration., • Solid understanding of hardware and fleet development lifecycles., • Proven ability to lead cross-functional teams, influence without direct authority, and drive consensus in a fast-paced environment., • Exceptional communication, interpersonal, and presentation skills., • Master's degree in Engineering or an MBA., • Experience with GPU or other high-performance compute architecture NPI., • Experience working with international manufacturing partners and supply chains. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a member of Botify’s Professional Services Organization, the Customer Program Manager plays a crucial role in facilitating collaboration between Botify and its most strategic clients. They are instrumental in ensuring the seamless execution of multi-threaded implementation and service programs on the Botify platform. Customer Program Managers act as the linchpin connecting key stakeholders and initiatives, providing both structure and direction within client relationships and internally. Your responsibilities: • Maintain a portfolio of strategic customers, partnering closely with Botify Account Team members to drive strategy and cultivate long-term relationships with key client stakeholders., • Identify key performance indicators (KPIs) and develop Success and Engagement plans to accelerate adoption and guide clients towards desired outcomes., • Oversee and project manage product implementations for both new strategic customers and existing clients, expanding their Botify product scope., • Regularly monitor and provide updates on client health and adoption to expand engagements and identify opportunities for maximizing value from Botify., • Monitor platform functionality and integrations for customers, coordinating technical work with Botify's support team and professional services resources when necessary., • Coordinate and lead complex technical discussions in collaboration with Botify support or engineering team resources., • Develop and deliver content for client-facing sessions and executive business reviews (both remote and on-site) in partnership with Account Managers and SEO Success Managers., • Partner with Account Managers to identify and execute growth strategies., • Assist in building and implementing internal processes to enhance efficiency in service delivery. Your qualities: • Creative Problem Solver, • Autonomous and Independent, • Works well under pressure and in ambiguous situations, • Strong technical acumen Experience: • 4+ years of experience in client-facing roles with a focus on Program Management, Project Management, Technical Customer Success, Implementation Management, or similar roles, preferably in a B2B SaaS environment., • Significant customer-facing experience leading enterprise customers through business or technology transformations, with large account/project management experience., • Experience working with complex enterprise software solutions., • Proven ability to facilitate and contribute to complex technical discussions., • Unlimited Time Off, • 11 company holidays, • 16 weeks of parental leave, • Summer Fridays, • ClassPass Subscription, • Team building events and initiatives, • Flexible work policy, • Commuter benefits, • 401k, • Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Job DescriptionFollow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is mostly located in Flushing, in-person. Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities. Deliver powerful results To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Manager with a Bachelor's Degree with 4-6+ years of experience and a background in project management, sales, or customer service with a proven record of building and maintaining strong relationships with customers or external audiences. • Bilingual proficiency in English and Korean is required., • Demonstrate strong and professional communication skills, both verbal and written, • Be highly proficient in Google Suite (Sheets, Calendar, Docs) to organize information, manage schedules, and support outreach operations, • Maintain exceptional attention to detail and the ability to independently manage and analyze data (through use of pivot tables and index-matching), • Exhibit flexibility, resilience, and a results-oriented approach to achieving goals, • Be motivated to engage directly with families through in-person outreach, canvassing, tabling, and promoting Zeta in the community, • Develop and implement strategies to engage with prospective families in our community, • Lead project planning efforts for outreach initiatives by creating detailed project plans, setting milestones, tracking progress, and proactively addressing risks and roadblocks., • Build and maintain relationships with community-based organizations on behalf of Zeta Charter Schools, • Plan and execute engagement events for prospective families, • Support with our random admissions lottery and enrollment processes, • Collect and analyze data to optimize outreach strategy and tactics ensure that the team is optimizing strategies and tactics, • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details We offer great benefits: • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace, and a free Headspace subscription, • MacBook Air, and specified monthly reimbursement for use of mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

Job Description Reviv in New York, NY is looking for one registered nurse to join our 15 person strong team. We are located on 1140 Broadway Suite 804. We are opening a new clinic at Lenox Hill. Pay is based on shift status plus tips on every shift ! Per diem is one shift per week $32/hr plus tips(Tips can average up to an additional $6-9/hour) Part time is two shifts per week $34 plus tips(Tips can average up to an additional $6-9/hour) FT is 4 shifts per week at a salary rate of $6000/month plus 80 hrs pto and benefits plus tips(Tips can average up to an additional $6-9/hour). Nurse The REVIV nurse will promote and deliver REVIV preventative health services and solutions to patients. These services and solutions include medical diagnostic investigations, administration of vaccinations, preparation and administration of REVIV IV and IM therapies and collection of genetic material in both a clinic and remote (concierge) setting. The nurse will be required to educate patients, imparting his/her knowledge of basic concepts in preventative health and REVIV’s available solutions and strategies to enable them to make informed decisions with regards to optimizing and protecting their health. Key Clinical Skills: · To possess excellent vascular access/cannulation skills · To demonstrate competence in the mixing of IV medication/infusions · To demonstrate competence in the administration of IM injections, including vaccination · To work within their capabilities and escalate any concerns to the Clinic Managers or Medical Director · To demonstrate competence in phlebotomy · To demonstrate competence of taking oral swab samples for genetic analysis · To keep up to date on the gold standard practices and new advances and developments in the scientific fields of preventative health and IV therapy · To accurately and fully maintain a patient record on the REVIV EMR system · To adhere to all health and safety policies within the clinical setting · To ensure Infection control policy is implemented and adhered too · To ensure all clinical waste is disposed as per policy · To report and escalate any clinical near misses or adverse events to Clinic Manager and Medical Director · To provide all clinical services in a concierge setting, including but not limited to homes, hotels and commercial properties · To adhere to Patient Confidentiality and data protection policy · To follow Emergency protocols in the event of an adverse reaction · To adhere to REVIV uniform policy for clinical staff members Customer Service Skills · To complete REVIV script with each patient to determine their health goals and formulate and communicate a preventative health plan appropriate to their needs and goal · To manage the REVIV patient journey from arrival to discharge; this includes both medical and customer service skills · To implement and embrace the REVIV brand guidelines · To manage the REVIV bookings process using the REVIV EMR system · To receive and answer telephone calls from REVIV patients Team working · To work as an effective REVIV team member · To implement REVIV ‘s Values of respect and integrity · To develop and maintain professional relationships with all REVIV employees · To act as a clinical professional role model · To support and shadow new REVIV employees as part of the REVIV induction program · To communicate effectively using all company and individual communications Financial Reporting · To complete all necessary financial data on the Electronic Medical Record/POS System · To complete daily reconciliation process for cash and card payments · To report any financial anomalies to Clinic Manager · To provide receipts for all corporate expenditure Medication Procedures · To ensure management of Pharmaceutical Policy is adhered to at all times · To ensure stock takes are completed in line with clinic policy · To liaise with REVIV Supply and Distribution Manager to ensure stock does not fall below agreed baseline · To report any stock discrepancies to the Clinic Manager Continuing Professional Development · To maintain their CME in line with their specific professional regulated body · To ensure all training is completed on REVIV Academy · To participate in 1 to 1 meetings and personal development reviews · To attend training course as and when required General Responsibilities · To be a Key Holder for the identified REVIV location and to ensure the security of the clinic is maintained during opening hours and opening and closing of the clinic · To work at our community-based clinic · To be flexible where possible to ensure we can be responsive and accommodate patient appointments · To travel to and perform REVIV services at house/in-room concierge calls using the most cost effective and efficient method · To carry out any other duties or tasks as required by your line manager · To work on a flexible schedule committing to minimum 2 shifts weekly Requirements · Must have an active in-state RN license · Minimum of 2 years of phlebotomy experience · Must be able to commit to minimum of 2-4 shifts weekly (PT or FT Monday through Friday availability) · Must possess excellent IV skills Pay is based on shift status plus tips ! Per diem is one shift per week $32/hr plus tips Part time is two shifts per week $34 plus tips FT is 4 shifts per week at a salary rate of $6000/month plus 80 hrs pto and benefits. We are looking forward to reading your application.

Job DescriptionFollow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is mostly located in the Bronx and Upper Manhattan, in-person. Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities. Deliver powerful results To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Manager with a Bachelor's Degree with 4-6+ years of experience and a background in project management, sales, or customer service with a proven record of building and maintaining strong relationships with customers or external audiences. • Bilingual proficiency in English and Spanish is required., • Demonstrate strong and professional communication skills, both verbal and written, • Be highly proficient in Google Suite (Sheets, Calendar, Docs) to organize information, manage schedules, and support outreach operations, • Maintain exceptional attention to detail and the ability to independently manage and analyze data (through use of pivot tables and index-matching), • Exhibit flexibility, resilience, and a results-oriented approach to achieving goals, • Be motivated to engage directly with families through in-person outreach, canvassing, tabling, and promoting Zeta in the community, • Develop and implement strategies to engage with prospective families in our community, • Lead project planning efforts for outreach initiatives by creating detailed project plans, setting milestones, tracking progress, and proactively addressing risks and roadblocks., • Build and maintain relationships with community-based organizations on behalf of Zeta Charter Schools, • Plan and execute engagement events for prospective families, • Support with our random admissions lottery and enrollment processes, • Collect and analyze data to optimize outreach strategy and tactics ensure that the team is optimizing strategies and tactics, • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details We offer great benefits: • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace, and a free Headspace subscription, • MacBook Air, and specified monthly reimbursement for use of mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

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Promote and sell products/services to new and existing customers. Handle customer issues and complaints to ensure satisfaction. Comprehensive training on our products/services, sales techniques, and virtual communication tools.

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