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SENIOR DESKTOP SUPPORT SPECIALIST One of our financial clients in NYC is seeking a Senior Desktop Support Specialist to join their technology team. This is a full-time, permanent position, 5 days per week in the office in NYC.. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance. • Must work East Coast Market hours • Manage trouble calls via our ticketing system, phone, remote, and desk-side visits to ensure courteous, timely, and effective resolution of end-user issues • Troubleshoot hardware, Windows 10, Windows 11, and application issues • Install and upgrade software, set up hardware, and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, biometric, data encryption, VPN/WIFI configuration, and firmware updates for deskside equipment such as Cisco phones • Install and manage Spyware/Malware tools • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay • Provide first-level network support and troubleshooting for both wireless and wired configurations • A basic understanding of Active Directory at the Organization Unit level • Troubleshoot Cisco Phone systems /Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. • Experience with incident management/ticketing system like ServiceNow • Proficiency in current protocols, operating systems, and standards, including Windows 10, Windows 11, Microsoft/Office 365 • Experience with System Center Configuration Manager/Endpoint Manager • Experience with patch management and application deployment • Expertise in troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and WIFI devices • Ability to thrive in a fast-paced environment and work effectively under pressure • Experience providing ongoing support to C-suite executives • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred SEND YOUR RESUME TO CLIFF@SSUSA.COM MENTION JOB 1132 IN THE SUBJECT BOX

Why join this team About UNFCU United Nations Federal Credit Union (UNFCU) provides global banking for global citizens. Since 1947, we have been the leading financial cooperative for the UN community, serving more than 240,000 members across 200 nations and territories. Our secure financial solutions make saving, spending, borrowing, and transferring money easier for the people who serve the world. As a climate neutral institution, we deliver a sustainable, inclusive banking approach that contributes to the prosperity of people and the planet. From making reliable everyday purchases to accessing finances overseas — this is how global citizens bank. This is a paid, temporary part-time student opportunity and is not part of our summer internship program. UNFCU is seeking a motivated and detail-oriented students to support our IT Support Center operations. This is a temporary position that will help you gain valuable corporate experience, working alongside experienced technology team members to support end users, and assist with service management processes as well as other assigned tasks. The position requires coverage for 36 hours per week (20 weekday hours and 16 weekend hours). This schedule will be shared between two part-time resources, with each working approximately 18 hours per week. Flexibility is expected to ensure coverage if one resource is unavailable. Coverage Details: Weekdays (Monday–Friday): 7:00 AM – 11:00 AM ET Onsite: Tuesdays at our Corporate Headquarters in Long Island City, NY Remote: All other weekdays Weekends (Saturday & Sunday): 9:00 AM – 5:00 PM ET (Remote) Hourly rate: $20/hour Please apply by no later than Friday, June 12th 2026 5PM EST. What you'll do Field incoming requests to the Support Center via both telephone and Self-Service system to ensure courteous, timely and effective resolution of end user issues. Assist with assigning Service Desk tickets regarding service requests, and operational and maintenance issues in accordance with the UNFCU IT Service Level Agreement. As directed, document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. As directed, document incidents and resolutions of new services or operational issues into UNFCU knowledge base tools for future reference. Follow UNFCU IT Service Management processes, policies and procedures. As directed, ensure that systems meet industry standards for security and availability. Maintain continuity plans for systems under management. As directed, research and evaluate new technology (hardware and software); stay apprised of industry best practices and recommend changes to processes and procedures that add value and help achieve business goals. As directed, assist with hardware and software inventory. Ensure information on inactive and active equipment is updated in the current inventory system. As directed, assist with inventory of equipment onsite and in our storage rooms. As directed, assist with shipment of equipment to users of UNFCU. What we're seeking Junior or Senior year students highly preferred Experience working in a technical help desk or technical support environment and experience in phone support and desktop support is desired Associate’s degree / currently enrolled in a Bachelor’s program for Computer Science, or related major Knowledge of networking environments and desktop technologies (i.e., Microsoft, MS Teams, Windows 11 and older, and their Microsoft Networking configurations, Office 365) Will need to apply systems analysis techniques and procedures in order to maintain systems availability Understanding of Windows Active Directory, Citrix, Apple Hardware products, TCP/IP and Telecommunications, and general networking principles desirable General project management skills Proven ability to work independently Effective communication skills, with ability to work across all levels of organization Must be authorized to work in the US What makes you stand out Familiarity with the fundamental principles of ITIL preferred Comp TIA A+ preferre MCSE/MCSA certifications preferred Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws

JOB DESCRIPTION Job Title: IT/AV Technician Job Type: Dispatch/ on need basis Location: New York, NY Long term contract Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs. Responsibilities Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities. Manage and track loaner/spare devices using customer-provided systems. Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting. Manage conference room accounts (add/remove users, password resets, ownership updates). Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes). Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). Coordinate with third-party vendors and procurement teams when required. Support equipment replacement or reset during failures under guidance from central IT. Ability to work at height when required (ladder/lift). Maintain communication with onsite/offsite teams to report changes, issues, or updates. Support emergency or high-impact issues with availability within 4–8 business hours. Ensure proper coverage during leaves and follow site operational processes/SOPs. Must-Haves 2–4 years of experience in IT and AV support. Hands-on troubleshooting experience with desktops, laptops, and meeting room devices. Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets). Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex). Ability to perform physical tasks, including lifting equipment and working at height. Strong communication, customer service, and documentation skills. Ability to follow SOPs, ticketing processes, and escalation guidelines. Good-to-Haves Experience using ITSM tools (ServiceNow, Jira). Exposure to AV control systems or room management systems. Basic understanding of AV-over-IP or networked AV environments. Experience working in enterprise or fast-paced onsite environments. Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). We are looking for On site field services resources that can cover AV Support. Audio Visual Support Basic understanding of networking and TCPIP Basic understanding of fiber, copper, network infrastructure Crestron Fusion Hardware support Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp) Ability to explain work with and differentiate between different connection types & troubleshoot connectivity Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details. Experience working in an enterprise environment with Crestron/Fusion at the server and application layer Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified CompTI certA A+ OEM Certifications

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!! Our Profile: We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture! #NAI #DICE

Requisition Number: 28466 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $75,790.00 - $115,000.00 Security Clearance: Top Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems—from small watercraft to submarines, surface combatants and aircraft carriers—HII ensures a high state of readiness. HII supports the Department of Energy’s national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients’ toughest nuclear and environmental challenges. Leadership Mindset at HII – Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Future – Bring ideas, curiosity, and continuous improvement. Act with Urgency – Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Who We Are HII Mission Technologies Division is seeking a Audio/Visual (A/V) Systems Engineer to work on a team executing integration efforts on the Modeling, Simulation, and Training environment at the Virtual Test and Training Center (VTTC) supporting the U.S. Air Force Warfare Center, Joint Simulation Environment (JSE) team, at Nellis, NV. This position supports mission-critical audio/visual (A/V) infrastructure within a secure government environment. The ideal candidate will possess robust experience in enterprise-level A/V systems, networked media distribution, and real-time event support while maintaining a strict adherence to security standards. This role is pivotal to ensuring seamless A/V functionality for high-visibility meetings, operational briefs, and real-time command support. What You Will Do Apply comprehensive knowledge of A/V systems, including digital signal processors (DSPs), microphones, speakers, LED wall displays, video conferencing platforms, and control system platforms such as Crestron, Extron, and QSC. Perform detailed end-to-end signal flow diagnostics and implement corrective actions to minimize system downtime and repeat visits. Support live events, briefings, town halls, and operational test scenarios, ensuring zero-failure A/V execution under pressure. Maintain and support A/V-over-IP deployments including Evertz, Dante, and similar systems—configuring and managing devices across multicast and VLAN-isolated networks. Utilize basic networking concepts and tools to support A/V systems integration. Includes working with IP addressing, CLI environments (e.g., SSH, FTP, serial via Putty), and Remote Desktop tools for remote diagnostics and control. Communicate effectively with users and leadership, translating complex technical issues into clear, understandable language. Maintain and update system configurations, diagrams, and asset inventories with a high level of precision. Implement best practices and adhere to information assurance policies and procedures in accordance with DoD cybersecurity regulations. What You Must Have 2 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience. Candidate must have prior experience or certification in Evertz environments, particularly within MMA10G-based architectures (including hardware such as TRS4k-2U, Magnum, EXE, 7800 frame environments). Candidate must meet DoD 8140 baseline IA Technical qualifications or higher. Candidate must be familiar with signal routing and timing in mixed digital environments. Candidate must have hands-on experience configuring and deploying Dante-enabled devices. Candidate must have knowledge of secure hardware integration practices in compartmentalized networks and SCIF environments. Candidate must have had an active Top Secret clearance within the last 24 months. Candidate must have the ability to obtain and maintain DoD TS/SCI and relevant SAP/SAR Clearance. Candidate must be a US Citizen. Bonus Points For Having! Strongly prefer candidates with an active TS/SCI clearance Preferred Certifications Evertz MMA10G or equivalent OEM training Dante Level I or higher Crestron/Extron Certified Programmer or Installer CompTIA Security+ (for DoD 8140 compliance) AVIXA CTS certification Physical Requirements May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type, • No phone calls please, the applicant will be contacted within two weeks if successful About BTIG: BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: https://www.btig.com/disclaimer.aspx.

Job Description: • Provide swift and professional deskside IT support, • Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions, • Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels, • Utilize the ticket management system to record, update and resolve tickets from the Helpdesk, • Collaborate with other support groups across global locations to help troubleshoot client issues, • Utilize tools for building, monitoring and troubleshooting client devices, • Participate in Disaster recovery testing exercises, • Upholding procedures for logging, reporting, and statistically monitoring desktop operations, • Write technical support and client documentation in form of Knowledgebase articles, • Meet or exceed expected customer service levels Requirements: • Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role., • Experience configuring, installing, troubleshooting and repairing printers, PC and laptops., • Hands on experience with Win 7, Win 10, Win 11 and MAC OS support., • Windows Migration., • Hardware/Software Troubleshooting, • Experience with VPN, Soft Phones, Remote Desktop, VDI., • Asset Tracking/Inventory Management, • Phone and Tablet support (Windows, iPhone, iOS, Android), • Experience with Ticketing System (ServiceNow)., • Strong Communications Skills, • Excellent proven track record supporting clients in a financial environment., • Excellent proven customer service based approach, • Good written and verbal communication skills, • Good time management skills, • Strong organizational and analytical skills, • Ability to multi-task and work under pressure, • Ability to work autonomously and within team, • Dress Code: Business casual

Title: Service Desk Analyst Location: New York, NY (Onsite) Duration: 12 months contract Note: This position requires onsite work with travel (<25%). About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary This position does not provide direct supervision of employees. This position must coordinate well with colleagues at all levels within, and with those in similar positions at other agencies/authorities. The Service Desk contractor will be a member of a team responsible for the organization’s service desk and is responsible for delivering exceptional service and consultation to a wide variety of users across four physical locations as well as working on Continuous Process Improvement initiatives for the service desk and IT as a whole. The successful candidate will have a proven track record of service and support to a wide range of users across multiple locations remotely and in person as well as experience managing systems and servers related to end-user support. Occasional travel within NYS is required. Key Responsibilities • Support end users via telephone, email, ticketing system and in-person, • Support approved applications including but not limited to Office 365, Windows, Salesforce, SharePoint, Webex, Jira, and others, • Assist users with booking, setting up, configuring and launching Webinars, • Assist users with A/V equipment and issues in the conference rooms, • Configure, deploy and support all computing hardware in use including laptops, desktops, zero and thin clients, Chromebooks, Mobile Devices and be knowledgeable in their use and support., • Support the virtual machine pools in use, working with Network Operations to ensure that that all pools are updated, secure and operable for users, • Support all aspects of user account management including, but not limited to, password resets, access, and permissions., • Maintain an up-to-date asset inventory and conduct regular rotating audits of equipment., • Insure that the licenses needed to operate its approved software and coordinate with management to procure more when necessary., • Maintain an up-to-date pool of loaner computing devices for the Authority’s use and train users in their booking and operation., • Train end users in the correct, safe, and efficient operation of all supported devices, equipment, software, and services., • Configure, maintain, and support all supported Mobile Devices., • Be the Primary and Secondary Point of Contact with vendors for supported Service Desk hardware and services such as, but not limited to Webex, Mobile Phones, A/V equipment, PC Hardware, and Service Desk Software Services., • Maintain a supply of configured, updated computing hardware and accessories on hand for new hires and break/fix., • Be responsible for moving and setting up hardware for new hires and employee moves, • Examine forwarded emails for signs of Phishing or Scams and forward to the ISO for recording and action if necessary., • Support remote sites in NYC, Buffalo and West Valley New York in person and via remote means, • Research new and developing trends in Information Technology and how they can be applied to further the Authority’s goals and vision, • Perform other responsibilities as assigned. Required Skills: • An associate degree in computer science, information systems, or a related area., • An unrelated degree plus one year of directly related work experience as noted above., • 3 years of relevant experience in lieu of a degree., • Knowledge supporting the Windows operating system, • Working knowledge of IP addressing, DHCP, DNS and other core networking concepts, • Computing hardware deployment and imaging, • Strong troubleshooting skills, • A working knowledge of Active Directory support, • Microsoft Office and other common desktop applications, • Ability to work within a team as well as independently, • Good communication skills, • Experience with a help desk ticketing system, • Ability to lift 50 pounds to desk height, • Experience with asset management, • Experience with mobile device management Preferred Skills: • PowerShell or other scripting languages, • Building and managing reports, • Experience supporting users while traveling or away from common equipment, • End user training experience, • Technical writing experience Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Job Description Responsibilities: • The principal responsibility of this position is to provide executive administrative support to members of the Secondaries (AlpInvest) team. This team is comprised of mostly Associate and VP level stakeholders with support ranging for 15 to 18 individuals., • Proactively maintain calendar, and tasks (primarily done through Microsoft Office); schedule and coordinate internal and external meetings and events, including tracking attendance, registering and greeting guests, ordering, setting up and taking down catering in meeting rooms., • Expenses: Review, edit and complete expense reimbursement reports monthly (which can involve appropriate foreign currency conversions) primarily using Concur; work with AP for timely payments and track reimbursements. This role is heavy expense management moreso than any other function., • Coordinate complex and ever-changing domestic and international travel arrangements, which include flights (commercial and private), hotel reservations, car service, internal and client meetings, and events, etc, • This also includes checking managers into flights, tracking flights (and weather), and troubleshooting travel problems, if they arise, including after hours or on weekends, as needed, • Booking conference rooms, booking lunch/dinner reservations, planning team events and assisting with team conferences including managing conference attendance and memberships to business organizations, • Phones: For senior Investment Professionals, answer phone lines and take messages as needed, • Signatures: Facilitate getting signatures and sending-back to counter-parties outside the firm, specifically with respect to confidentiality agreements, • Documentation Management: Manage digital and hard copy filing of highly confidential, pertinent deal information, including the creation of documents from disparate sources of information, • Perform general administrative and office tasks including, but not limited to, preparing correspondence, file organization, data entry, maintaining contact lists and process documents, archiving and preparing and printing pre-meeting materials for review, • Provide general administrative and office support as requested, moderate copying/filing/faxes, etc, • Prepare, print and, where necessary, ship presentation materials to ensure such materials are available for team onsite and during travel, • Collaborate with IT (in a remote office) to ensure that audio/visual components are set up and functional in advance of meetings, • Maintain confidentiality of all sensitive and confidential issues, • Build strong professional relationships with colleagues in all Carlyle offices worldwide, • Teamwork: work as part of a collaborative team of EAs to ensure appropriate coverage and maintain team records and resources to ensure business continuityCompany DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description C LEVEL EXECUTIVE ASSISTANT AT TOP ARCHITECTURE & DESIGN FIRM Base Salary is $125K to $135K (based upon candidate and experience) Great Opportunity - Wonderful Company - Excellent Benefits A very creative architecture, design, and master planning firm is looking for an exceptional, experienced administrative/clerical/office support professional to join its organization as a C-level Executive Assistant. In this role, your primary responsibility will be to Support its CEO in the New York Office. Additionally, you will Facilitate Administrative Functions throughout the Firm. The Executive Assistant's role contributes to the overall efficiency of the firm by providing administrative support and executive level communication both within the organization and externally to clients and consultants. Working in the firm's mid-town offices located near Bryant Park, Mon-Fri, 9am-6pm (flexibility for OT). REQUIREMENTS AND SKILLS " Bachelor's Degree or Higher required. " Five Plus (5+) years of Executive and/or Administrative Assistant Experience required. " Maintains a polished and professional demeanor when interacting with staff and clients. " Maintain confidentiality and security of sensitive employee and company information. " Reliable attendance. " Ability to plan, organize, prioritize, multi-task and use time effectively. " Exceptional communication skills, both verbal and written. " Effectively able to work well with others at all levels of the company, both onsite and remote. " Ability to quickly analyze and resolve problems and adhere to company mission, using initiative, industry experience, and good business judgment. " Ability to read and interpret written information including business documents, contracts, forms, email correspondence and follow instructions. " Ability to prepare reports, correspondence and memos. " Works independently under general supervision. " Provide prompt and courteous customer service. " Working knowledge of PC-based Desktop Computers and Server-based Networks. " Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) required. " Familiarity and/or working knowledge of Adobe is preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES " Client Interface: Provide high-end, professional 'front line' interface for contacts and clients in person, via email, and over the phone. " Calendar: Maintain and manage appointments by tracking availability while the CEO is present in the office and traveling. Coordinate availability to attend various firm, team and project meetings, performance reviews, interviews, etc. " Meetings: Assist in coordinating and preparing for firm, project and client meetings which may require document scanning, photocopying, editing and revising documents and/or presentations often with tight deadlines. Coordinate meeting preparation by scheduling, arranging and delivering meals and beverages, preparing dial-in information for participants, and delivering relevant materials to the meeting. " Travel & Expense Reports: Coordinate travel arrangements, including but not limited to air and land transportation, lodging, appointment of onsite contact person at destination, book dining reservations and create travel files to accurately account for all trip related itineraries and receipts. Coordinate with travel agency for best time and cost options, present to executives and finalize booking with agency. Process monthly expense reports and credit card reconciliations in a timely manner. " Proposals: Receive information via print, email, or verbal and prepare, format and send proposals for projects. " Continuing Education & Professional Licensing: Track, maintain and process multi-state continuing education records and keep professional licensing current. Use tracking system to manage when requirements will be due, review coursework options and register for courses. Prepare and provide documents needed before course as needed. " Marketing: Interface with internal marketing team and external marketing consultants, assist with mailings to various marketing groups. " Billing Letters and Project Management Plans: Prepare and send numerous billing letters for projects. Prompt monthly PMP requests and coordinate meetings with PMs to accomplish PMPs in a timely manner on a monthly basis. " Medical Insurance: Assist with claim processing, tracking benefit account expenditures, maintaining active coverage records. " Time sheets: Collect information and input weekly time sheets in Vision. " Weekly PAB (Principals Advisory Board) Calls: Participate in PAB calls as needed, take meeting minutes when backup is required. " Contact databases: Maintain and manage executives' contact databases; support CEO by sending out individual emails as well as large group emails to external clubs and foundations. " Deliveries: Prepare overnight deliveries, drop off at shipping vendor, or other designated locations when necessary. " General: Provide general administrative support by coordinating workflow, information, project schedules, production, accounting, consultants, clients, and other entities involved in both corporate and project work. " Support: Serve as a reliable administrative resource to both the firm and the broader team. Support others in the firm when the CEO is traveling. " Other Duties: As needed and may be assigned, including but not limited to personal errands. Company DescriptionA wholesaler company located in Whitestone, Queens.A wholesaler company located in Whitestone, Queens.

Job Title: Help Desk Support Analyst Job DescriptionThe Help Desk Support Analyst provides primarily phone and remote support to over 1,700 users, resolving technical issues related to Windows 11, Microsoft Office 2016/365, Outlook, Active Directory, Citrix, VPN, mobile devices, MobileIron MDM, Intune, Zoom, and iManage document management. You use Ivanti as the main ticketing and IT service management platform while delivering a high level of customer service in a fast-paced, professional environment. The schedule for this role is Monday through Friday, 11:00 a.m. to 7:00 p.m. Responsibilities • Provide first-line phone and remote support to a large user base, handling the initial call from end users and accurately documenting issues in the ticketing system., • Troubleshoot and resolve issues related to Windows 11, including operating system performance, configuration, and user profile problems., • Support Microsoft Office 2016/365 and Outlook, including email configuration, calendar issues, and productivity application troubleshooting., • Administer and troubleshoot user access and permissions in Active Directory, including account lockouts, password resets, and group membership changes., • Support remote access technologies such as VPN and Citrix, including connectivity issues, authentication problems, and session performance., • Provide support for mobile devices and mobile device management (MDM) platforms, including MobileIron and Intune, addressing configuration, security, and synchronization issues., • Assist users with Zoom and other collaboration tools, including meeting setup, audio/video issues, and integration with other systems., • Support iManage document management, including user access, document retrieval, and basic troubleshooting of document-related issues., • Use Ivanti or similar ITSM tools to log, track, prioritize, and resolve incidents and service requests within defined service levels., • Deliver excellent customer service by communicating clearly, setting expectations, and following up with users to ensure issues are fully resolved., • Collaborate with team members and escalate complex issues to appropriate support tiers when necessary., • Adhere to established procedures and best practices while contributing feedback to improve support processes and user experience. Essential Skills • At least 3-5 years of service desk or help desk support experience in a corporate environment., • Proven experience taking initial calls from end users and providing first-line technical support., • Strong troubleshooting skills with Windows 11 in a corporate setting., • Hands-on experience supporting Microsoft Office 2016/365 and Outlook., • Working knowledge of Active Directory, including user and access troubleshooting., • Experience supporting VPN and remote access technologies., • Experience supporting mobile devices and mobile device management (MDM) solutions., • Experience with a ticketing or ITSM system such as Ivanti, ServiceNow, or a similar platform., • Strong customer service skills with a focus on user satisfaction., • Strong verbal and written communication skills, with the ability to explain technical issues clearly to non-technical users. Additional Skills & Qualifications • Experience with MobileIron MDM and Microsoft Intune., • Experience supporting iManage document management systems., • Experience working in a legal or professional services environment., • Familiarity with Citrix environments and remote desktop technologies., • Experience supporting Zoom and other collaboration tools., • Ability to perform effectively in a high-pressure, fast-paced environment. Why Work Here?You join a thriving global organization that invests in bleeding-edge technology and modern tools, giving you the opportunity to work with advanced systems and expand your technical expertise. You become part of a professional team that values high-quality service, continuous improvement, and the opportunity to make a visible impact on end-user productivity. The consistent weekday schedule supports work-life balance while still offering a dynamic and challenging environment. Work Environment You work in a high-pressure legal firm environment that demands responsiveness, accuracy, and professionalism. The support team relies on technologies such as Windows 11, Microsoft Office 2016/365, Active Directory, Citrix, VPN, Ivanti, MobileIron, Intune, Zoom, and iManage. The role follows a Monday-Friday schedule from 11:00 a.m. to 7:00 p.m., supporting users who depend heavily on technology to meet tight deadlines and deliver critical work. The setting emphasizes a professional appearance and demeanor, with a strong focus on reliability, accountability, and consistent service quality. Job Type & Location This is a Contract position based out of New York, NY. Pay and BenefitsThe pay range for this position is $27.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in New York,NY. Application DeadlineThis position is anticipated to close on Jun 9, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and, • Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit _. Position Summary: We are seeking a Tableau Developer/Analyst who will own the design, development and evolution of high-quality dashboards and reports that drive client reporting and internal decision-making. This role emphasizes Tableau development in Tableau Cloud/Server, strong SQL skills against Snowflake, and close collaboration with Client Services and analytics stakeholders. Candidates will contribute to department projects by creating reliable, performant, and consistent visualizations aligned with governed metric definitions. Why you'll love working here: • We translate complex questions into clear, actionable insights that help the organization move faster and smarter., • We build reliable, scalable data products that make decisionmaking consistent and trustworthy across teams., • We collaborate effectively with stakeholders to ensure analytics work aligns with real needs and drives meaningful improvement. Position Responsibilities: Dashboard & Report Development • Design, develop, and publish Tableau dashboards and data visualizations in Tableau Cloud/Server to support client reporting and internal analytics., • Translate stakeholder requirements into clear, well-structured dashboards, optimizing usability (filters, parameters, navigation) and ensuring consistency of metric definitions., • Package, version, and document in Confluence and GitHub; follow established branching and review practices. Maintenance & Enhancement • Own the ongoing health and evolution of Tableau reporting assets, including standardization, metric integrity, and user experience improvements across teams., • Implement lightweight data quality checks and validation steps to confirm measures and dimensions are accurate and aligned to governed definitions., • Coordinate updates and releases with the Analytics Platform team, including change notes and stakeholder walkthroughs. Performance & Data Access • Develop efficient data sources and queries for Tableau using Snowflake; apply best practices for extracts vs live, row-level security, and query optimization., • Monitor dashboard performance and usage, iterating to reduce load times and improve responsiveness, • Partner with Analytics Engineering on data modeling and definitions as needed for Tableau consumption. Stakeholder Collaboration • Collaborate with Client Services and business stakeholders to translate business questions into reporting requirements, iterate on solutions, and run demos to gather feedback and drive continuous improvement., • Provide training and support for power users and business users adopting new dashboards., • Contribute to a culture of data-driven decision-making across teams., • Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Minimum Qualifications: • 1-3 years of experience in data analytics/business intelligence or a related field (matching current Analyst level)., • Expertise in Tableau Desktop and publishing to Tableau Cloud/Server., • Strong SQL skills; experience with Snowflake preferred., • Experience with GitHub for version control and collaboration., • Familiarity with dbt concepts and governed metric definitions., • Preferred domain knowledge in PBM/pharmacy/healthcare; experience with client reporting strongly preferred., • Strong organizational skills and attention to detail; effective communicator with non-technical stakeholders. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$85,000—$100,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at_.

Job Locations US-NY-New York Job ID 2026-2209 # of Openings 1 Category Information Technology Girl Scouts of the USA Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience. The Technology Department is a critical driver and enabler for the Girl Scouts movement. This is where technical expertise, such as application development, solutions architecture, data engineering and infrastructure support all reside to deliver the best experience for girls, volunteers, and supporters. Directly tied into strategy and innovation, technology solutions crafted in partnership with councils and business partners range from proof of concepts to deployment of highly complex and critical systems. We deliver technology expertise across all the disciplines and key business systems for the GSUSA application portfolio. Come join the team and make an impact! #li-hybrid The Technician - Desktop Support reports to the Director, Help Desk & Desktop Technology and will act as a team member supporting GSUSA staff technology needs. They ensure tickets are resolved and incidents are closed in accordance with SLA guidelines, ITIL practices, and GSUSA IT policies and procedures. Duties will include troubleshooting and maintaining technology for the end-user environment for the Girl Scouts of the USA (GSUSA) national headquarters staff and external offices by responding to calls and emails, providing on-site service request support, and delivering operational support of desktop and laptop computers, printers, applications, and mobile devices. This role maintains and ensures the operational stability of desktops and various business applications via deployment of software packages, updates and patches for operating systems, antivirus utilities and productivity software. The Technician - Desktop Support may assist in providing support for phones, automatic call distribution queues, extensions and administering voice mailboxes. This role works closely with other technical teams to resolve issues. This is a hybrid role with a minimum of 2 days per week in the New York City office. The Technician - Desktop Support will: Deliver Tier 1 and Tier 2 technical support for end-user hardware and productivity applications, including email, office productivity, and collaboration tools. • Diagnose and resolve incidents and service requests, and participates in testing and implementing upgrades to support service reliability and continuous improvement., • Maintain a strong customer-centric mindset by actively listening to end-user needs and providing high-quality support with timely follow-up on all incidents and service requests. Uses the ticketing system to document, track, and resolve issues efficiently, ensuring a positive and reliable support experience., • Work in alignment with established operating procedures and IT policies, including appropriate change management practices, while following general ITIL service management principles., • Deliver attentive, clientfocused support for Executive Team incidents and service requests, prioritizing clear communication, responsiveness, and consistent followup to support business effectiveness., • Deliver excellent customer service and follow-up for off-site event support, including preparation, on-site assistance, and travel as required., • Resolve and escalate IT issues under guidelines set by management through the appropriate support chain., • Participate in review meetings with support team(s) to keep abreast of known technical errors, resolutions, ongoing tasks/assignments, and projects that affect IT services and support environments., • Serve as a liaison with external service providers and vendors to ensure timely procurement of inventory parts, support and/or services, when applicable., • Continuously build technical knowledge by researching new technologies and tools, helping ensure the help desk can effectively support evolving user and business needs Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Excellent verbal and interpersonal skills to assist all levels of customers in resolving issues over the phone, by email, and in-person., • Proven experience troubleshooting and supporting end-user technology, mobile devices, TCP/IP networks and client server environments., • Demonstrated experience working independently with minimal supervision in a collaborative team environment., • Demonstrated experience handling multiple simultaneous projects, working well under pressure, and meeting shifting organizational priorities under tight and conflicting deadlines., • Demonstrated experience using Jira, Remedyforce, Freshdesk or similar enterprise ticket tracking software for request processing, incident handling, and change management processes., • Demonstrated diagnostic, analytical, and troubleshooting skills in Windows and MacOS systems., • Knowledge of Apple products is required., • Proficiency with the Microsoft Office suite, including Microsoft Teams, Zoom, and Microsoft Copilot configuration and end-user support., • Advance knowledge of, and experience with, various computer hardware such as desktops, mobile devices, laptops, printers and conferencing systems., • Experience with MDM such as Intune, JAMF, and Kace., • Bachelor's degree in information technology (or related field) or equivalent technical experience. Minimum 3 years of combined IT level 1 and level 2 support experience for on-site and remote end-users in a mid-sized organization. Minimum 3 years desktop OS/hardware troubleshooting. Preferred Certifications/Requirements: • Technical desktop certifications are a plus - Microsoft Fundamental Certifications (Microsoft 365 and Security), ITIL 4 Foundations, or related. SALARY RANGE: $44,000 - $80,000 This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience. What We Offer: Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: Paid Time Off: GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's. Other Benefits: • Medical and Behavioral Health Coverage, • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance., • Both plans include GSUSA partial subsidy of premium costs, • Dental and vision coverage, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts, • Company-paid life insurance, • Flexible work arrangements, • 12 weeks of paid parental leave, • 401(K) with company match, • Sick leave, • Short- and Long-Term Disability for salary continuation, • Health and Wellness Classes and Activities throughout the year PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to lift (25 lbs.) and install equipment. WORK ENVIRONMENT: This job operates in a professional office environment. POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time, hybrid position with 2 days on site required. GSUSA is based in New York City. Occasional evening and weekend work may be required as job duties demand. AAP/EEO Statement: GSUSA is an equal employment opportunity employer. 0-10%

Job Locations US-NY-New York Job ID 2026-3911 Division Internova Travel Group # of Openings 1 Max USD $30.21/Hr. Min USD $18.41/Hr. Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries. Click here for more information about Internova Travel Group. Internova is currently looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video). Additionally, you will assist in the process the onboarding new hires joining the company. This role will work from our Mid-town Manhattan office (1633 Broadway) - Standard schedule of Monday- Friday 9am-6pm EST. Field incoming help requests from end users via both telephone and e-mail in a courteous manner. • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue., • Responsible for first line Tier 2 technical support., • Work with vendor support contacts and teammates to resolve technical problems with desktop computing equipment and software., • Utilize remote control software to remotely troubleshoot and fix user problems., • Image, configure, and maintain laptops, desktops, and printers., • Troubleshoot phone issues (with assistance from in-house telecom department as needed)., • Support various software packages including Microsoft Office, anti-virus, backup, email clients, ActiveSync, VPN client, Adobe Products, Internet Browsers and various GDS software., • Perform system administration of Microsoft Active Directory, Exchange and Office 365 user management., • Escalate IT issues when necessary., • Develop user training manuals, help sheets, frequently asked questions (FAQs) and procedures for end users where applicable., • Able to work extended hours in the event of serious problems or scheduled work., • Able to work as part of the after-hours team rotation for on-call., • Provide clear & concise information through written and verbal communications., • Evaluate documented resolutions and analyze trends for ways to prevent future problems., • Build rapport and elicit problem details from help desk customers., • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution., • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications., • Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals., • Test fixes to ensure problem has been adequately resolved., • Perform post-resolution follow-ups to help requests., • Responsible for improving systems and processes within the end user standards leveraging improvements in technologies to provide efficiencies with service delivery., • Associate's degree in MIS/CIS or equivalent business/industry training and at least 3 years of equivalent on-the-job experience., • 3+ year(s) experience supporting end-user computing technical service support in a business environment., • Familiarity with ITSM tools (e.g., ServiceNow, BMC, Salesforce, or equivalent)., • Hands-on experience with IT system implementation and troubleshooting support for core Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, and Active Directory. Experience with Intune, SCCM, or similar tools is a plus., • Experience supporting Mac OS is a plus., • Experience with onboarding process a plus., • Experience supporting remote users via VPN, RDP, and other remote access tools., • Understanding basic cybersecurity principles and ability to follow IT security policies and best practices., • Good time management and multi-tasking skills., • Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or ITIL Foundation preferred., • Ability and willingness to travel overnight occasionally for implementation and support of company locations nationwide., • Flexibility to work occasionally after-hours or weekends as needed., • Ability to participate in on-call rotation schedules when necessary., • Experience working in a team-oriented, collaborative environment., • Demonstrates initiative and follow-through to ensure successful results., • Strong ability to conduct research into a wide range of computing issues as required., • Ability to absorb and retain technical information quickly., • Excellent written and oral communication skills., • Ability to present ideas in user-friendly, non-technical language., • Exceptional interpersonal skills, including rapport-building, active listening, and effective questioning techniques., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Strong customer service orientation with a commitment to user satisfaction and white glove service., • Able to lift a minimum of 25 pounds. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... In this role you will provide strategy and program leadership to support Verizon Connect channel sales initiatives in the market. This includes driving local operations initiatives, developing and executing channel specific sales strategies, scaling key learnings, and best practices for all channel segments. This role is responsible for selling company products and services via indirect channel partners. The role recruits, onboards and enables channel partners to be successful in the sale of Verizon Connect Solutions in the marketplace. This generates sales and revenue by developing channel partner relationships and connecting customers with targeted solutions via Verizon Connect referral, resale, alliance and marketplace channel partners. As a synergistic component, serves as a critical link between the development and the execution of the sales strategy and channel go-to-market strategy. Frequently participates in the development of sales and service strategies. Provide operational support to Verizon Connect channel and customer segment sales teams. Define and support internal processes and procedures while facilitating the development of channel partner relationships. Ensure the accurate compilation, analysis, and/or reporting of data relating to business groups being supported. Support and enable frontline channel and customer segment sales teams to sell more effectively and efficiently via indirect routes to market. Provide information, data, materials and tools that facilitate strategic channel partner strategy direction, delivering on the customer experience, and strengthening the Brand. Identify, develop and implement best in class channel programs, sales and support systems, processes, procedures and policies. Provide Tier 1 field support for the channel and customer segment sales organization for systems and process, driving digital through desktop and mobility tools, and employee onboarding experience. Deliver operational excellence and experience to enable channel and customer segment sales teams to deliver CVs. Identify market voice of the channel partner, customer, voice of the employee, and best practices to serve as upstream influence for program improvements to achieve greatest benefits/efficiencies in all routes to market for indirect customers and partners. Field execution of channel programs, processes, policies, strategy development, and execution of indirect go-to-market motions. Partner with HQ Sales Ops teams to scale channel programs to achieve greater impact. Build executable strategies that drive channel partner and customer revenue growth. Be the subject matter expert on all aspects of channel operations, channel program management and channel processes and policies. Ensure initiative integration with a channel-centric mindset. The location of this role is flexible within the East Coast/Central US. What we're looking for... You're a results-driven channel sales pro that not only knows how to close sales, but can help develop and motivate others to do the same. You enjoy building positive relationships with your customers, and you have the business sense to really understand their challenges. You've got the executive presence to connect with C-suite leaders. You think on your feet, read people well, and communicate optimally. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. Experience managing Channel Partners and Channel Programs. Experience managing large multi-faceted complex relationships. Deep understanding of indirect routes to market. High tech industry experience, preferably SaaS. Even better if you have one or more of the following: Master's degree. Understanding of SaaS and recurring revenue model Managed a sales team. Ideally, developed and motivated a team. Experience designing, proposing, selling, and contracting for complex technical solutions. Led a geographically dispersed team. Juggled multiple large scale projects, sales, and negotiations. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. In this remote role, you'll work from home with occasional in-person trainings and meetings. 40 Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $112,000.00 - $215,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $123,000.00 - $215,000.00.

Title: Field Support Analyst Duration: 4 months - possible extension/ Potential to Convert to FTE Location: New York City, NY 10017 Hours: Monday-Friday: 8am -5pm (EST) Interview Process: 1st round technical interview - phone 2nd round culture interview with HM - teams 3rd round with office leadership - onsite Job Description: Resource's typical working day: • General desk top support Hardware/software support • Desktop support helping a wide range of end users Responding to tickets • Maintaining office technology, • Front facing customer service, • Level 1 & Level 2 software support enterprise level, • Backend office MS Office Support, • MS Intune, • Active Directory, • Remote management, • Incident Request Management Must Have Skills: • Good technical skills, Good customer service Nice to have skills:, • Banking or law firm support work,, • Experience with Apple Ios, • Adobe Acrobat Years of Experience: 5+ years Education: Bachelor's degree preferred, if no degree, they will need 5 years extra experience Software skills: MS Intune, Ticketing Systems, MS Office Suite

Job Description (travel within the United States. Significant travel required) Role Summary The Technical IT Project Manager – Workplace Technology & Infrastructure and CRE is responsible for planning, coordinating, and executing IT-related deliverables associated with corporate real estate (CRE) initiatives, office moves, and workplace technology deployments. This role works in close partnership with Corporate Real Estate, external vendors, and multiple internal IT teams to ensure AV, desktop, and core IT infrastructure are delivered on time, within scope, and in accordance with company standards. This position operates in a cross‐matrix environment, supporting multiple IT disciplines while aligning with CRE‐led construction and buildout schedules. The role requires strong project management skills, technology awareness, and the ability to coordinate across internal teams and external partners. Key Responsibilities Project Management & Coordination • Manage IT workstreams for new office buildouts, office moves, decommissioning, and office closures, supporting a minimum of four to eight major office projects per year., • Coordinate IT project activities embedded in CRE led construction projects managed by other teams., • Lead and track project timelines, dependencies, risks, and deliverables across multiple concurrent initiatives., • Participate in and represent IT at construction and design meetings (virtual and in person). AV Infrastructure & Installations • Coordinate audiovisual (AV) infrastructure and installations in partnership with CRE, external AV vendors, and IT stakeholders., • Review and ensure compliance with IT and AV standards based on CAD drawings and design documentation provided by AV vendors., • Support non CRE AV installations that occur outside of office buildouts. End User Computing • Ensure all workstations are provisioned with required laptop infrastructure, including monitors, keyboards, mice, webcams, docking stations and related peripherals., • Coordinate procurement, delivery, staging, and installation activities following standard installation procedures with internal teams and vendors. IT Infrastructure Support • Support IT Infrastructure initiatives, including but not limited to:, • Circuit installations, • MDF/IDF buildouts (electrical readiness, rack placement), • Network switch and router installations, • Wireless Access Points, • Work closely with the IT Infrastructure team to align construction readiness with technical requirements. Quality Assurance & Site Readiness • Conduct periodic site visits and spot checks (schedule TBD) to verify that IT construction, low voltage cable, AV installations, and infrastructure deployments align with company standards and approved designs., • Identify gaps, risks, or deviations early and work with partners to remediate issues. Stakeholder & Vendor Management • Operate effectively in a cross‐matrix management model, coordinating across:, • Corporate Real Estate, • IT Infrastructure, • IT Operations / End‐User Computing teams, • Internal Procurement team, • External construction, cabling, and AV vendors, • Communicate progress, risks, and dependencies clearly to technical and non‐technical stakeholders (schedule TBD – urgent topics priority). Required Skills & Qualifications • Proven experience as an IT Project Manager supporting workplace technology, infrastructure, or real estate‐related initiatives., • Strong experience working in cross‐functional and matrixed environments., • Solid technology awareness with the ability to understand and coordinate IT, AV, and infrastructure requirements (hands‐on technical expertise is a plus)., • Experience supporting office buildouts, relocations, or infrastructure projects in occupied and unoccupied spaces., • Ability to manage vendors and third‐party partners effectively., • Excellent communication, organization, and documentation skills., • Willingness and ability to travel within the United States as required. Preferred Qualifications • Experience working with Corporate Real Estate or construction‐driven IT projects, • Familiarity with AV standards, CAD drawings, and structured cabling concepts, • Background supporting network, telecom, or data center infrastructure projects, • PMP or equivalent project management certification (preferred, not required), • ITIL certification (preferred, not required) Work Environment • Combination of office, remote, and on‐site construction environments, • Travel required for office buildouts, site inspections, and key project milestones

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Software Engineer Type: Contract Compensation: $40–$50/hour Location: Remote Role Responsibilities • Build MCP servers in Python using FastMCP., • Integrate web or desktop applications into RL Studio., • Work with APIs, Docker, Linux environments, and service configuration., • Implement populate/snapshot hooks for app state management., • Test apps locally and debug build, runtime, and permission issues., • Ensure apps meet platform validation and deployment requirements. Qualifications Must-Have • Strong Python skills., • Experience with APIs, backend systems, and debugging., • Familiarity with Docker, Linux, and local testing workflows., • Ability to work with configuration files and deployment pipelines., • Problem-solving skills and attention to technical detail. Preferred • Experience with FastMCP or similar frameworks., • Experience integrating third-party apps or developer tools., • Familiarity with web apps, databases, and containerized environments. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Senior System Administrator Department: Information Technology Position Reports To: Chief Information Officer, Information Technology FLSA Status: Exempt _ ABOUT THE HUDSON RIVER PARK TRUST Hudson River Park is a dynamic, 4-mile-long park along the West Side of Manhattan serving millions of visitors each year and featuring distinctive and varied landscaped public piers, gardens and lawn areas, athletic fields, esplanades, docks, public art and other special features. The Park was created by New York State legislation in 1998 that also created the Hudson River Park Trust (“Trust”) as a public benefit corporation a mission to design, construct, maintain and operate this unique space that also includes a 400-acre Estuarine Sanctuary and numerous habitat enhancements. Along with other income streams, the Trust depends on revenues generated from select commercial uses and concessions located within the Park’s boundaries to support its operating expenses so that it can fulfill its long-standing commitments to sustainability, community engagement, and delivering serving the public through operation of a vital urban resource that enhances the quality of life for residents and visitors to NYC. JOB SUMMARY The Senior System Administrator will report to the Chief Information Officer of Information Technology (IT) and working closely with other IT staff to support the maintenance, configuration and support of networks, end user and server environments. In addition, the Senior System Administrator from time to time may be tasked to provide project management support elsewhere within the Information Technology Unit of the Trust. The successful candidate shall manage IT systems, projects, and tasks and help implement technology plans established by the Chief Information Officer, Information Technology. The Senior System Administrator must be able to work independently, provide assistance and direction to staff, and make timely, sound decisions. _ ESSENTIAL JOB RESPONSIBILITIES/FUNCTIONS • Maintain and develop IT infrastructure across on-premise, virtual, and cloud environments, • Fully manage and support network infrastructure including routers, load balancers, firewalls, and managed switches, • Keep current on cybersecurity practices and solutions to secure networks and data across all networks/endpoints, • Manage network and cloud storage to ensure system availability and resiliency, • Perform administrative tasks including but not limited to management of Active Directory, Azure, and Microsoft 365, • Manage and support server infrastructure including but not limited to applications, database, and other server roles, • Monitor server and network performance to address issues and recommend solutions for optimization and efficiency, • Troubleshoot system and application issues across multiple environments and operation platforms, • Able to manage assigned projects with minimal supervision in a timely manner, • Assist with project planning, budgeting, and procurement for technology and cross-departmental initiatives, • Prepare scopes of work and procure solutions and services needed by department and as assigned, • Ability to communicate effectively and manage multiple conflicting priorities simultaneously, • Design and implement solutions to complex applications problems, system administration issues, or network concerns., • Plan and coordinate projects and tasks associated with the installation of server, network, and storage technology, • Maintain end-user support requirements including computers, printers, phones, and mobile devices, • Provide onsite/remote support and serve as an escalation point to help desk in identifying and resolving issues, • Develop and provide end-user support and training when necessary, • Maintain system documentation and end-user help instructions, • Participate in on-call support rotation in response to emergencies and willing to work scheduled evenings/weekends/holidays, • Ability to perform CAT-5 RJ45A and RJ45B wiring and keystone punch downs, patch panel installations, cable terminations, testing and troubleshooting, • Familiarity with fiber optic connection types and hardware such as transceivers, enclosures, cassettes and cables Other Duties: This job description is not intended to cover all the activities, duties and responsibilities that are required of the position. Other related duties and responsibilities may be assigned at the discretion of the Trust. EDUCATION AND EXPERIENCE REQUIREMENTS • Must have bachelor’s degree or Certificate from an accredited institution in Information Technology or other related field, or substantial documented experience. Must have a minimum of 5 years’ experience of which at least 3 years of supervision dealing with personnel and resource management., • Must be proficient in the following technologies:, • Working knowledge of Azure, Microsoft 365, and Exchange Online, • Working knowledge of Windows server and desktop operating systems, • MacOS and Linux is a plus, • Working knowledge of VMware vSphere or similar virtual host platform, • Working knowledge of HPE ProLiant Servers and iSCSI storage systems, • Working knowledge of TCP/IP, DNS, DHCP, SMTP and other protocols, • Working knowledge of routers, load balancers, switches, and firewalls, • Familiarity of IDS, IPS, EDR and cybersecurity threat technologies, • Familiarity with Proofpoint Email Security, • Familiarity with Microsoft Dynamics GP, Sharepoint, and SQL Server, • Familiarity with scripting and task automation, • Familiarity with Unified Messaging System is a plus, • Familiarity with Microsoft Intune Admin Center and iOS devices is a plus, • Familiarity with Ricoh, HP, and Canon MFPs and Plotters, • Familiarity with APC Symmetra and Smart-UPS battery backup solutions KEY COMPETENCIES REQUIRED • Strong analytical ability and able to communicate with staff at all levels., • Strong organizational skills including ability to prioritize and multi-task., • Strong written and verbal communication skills., • Ability to troubleshoot, isolate, and resolve technical issues., • Ability to work well both on a team and independently, • Driver’s license valid in New York State. Page Break WORK ENVIRONMENT AND PHYSICAL DEMANDS • Ability to work in a standard office environment and in the field as needed, • Ability and willingness to drive cars and carts., • Must be able to lift up to 50lbs, • Some direct physical labor (lifting, bending, squatting, etc.) is expected. COMPENSATION Competitive salary dependent upon the applicant’s experience and qualifications; $95,000-$105,000. Excellent benefits package including: paid holidays, vacation time, sick and personal time, transportation allowance, medical, dental, vision, life, LTD and paid family leave insurance, and participation in New York State pension system. APPLICATION PROCESS Interested applicants should submit a cover letter to the Vice President of Human Resources demonstrating interest in the position and a resume to resumes@hrpt.ny.gov. Indicate job code: SR SYS ADMIN26 in the subject line of the email. No phone calls please. _ EQUAL EMPLOYMENT OPPORTUNITY Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov More information on the Hudson River Park is available at: www.hudsonriverpark.org

Job Description About the Opportunity The Director of Finance at Liberty Science Center (LSC) will play a pivotal role in steering the financial strategy and operations of a $30+ million organization. This leadership position is responsible for overseeing all financial activities, including budgeting, forecasting, financial reporting, and risk management, to ensure the company’s financial health and sustainability. The Director of Finance will collaborate closely with executive leadership to develop long-term financial plans that support strategic business objectives and drive growth. This role demands a proactive approach to identifying financial opportunities and challenges, implementing best practices, and ensuring compliance with regulatory requirements. Ultimately, the Director of Finance will provide critical insights and guidance that enable informed decision-making and foster a culture of financial discipline across the organization. The Director of Finance will report to the EVP & CFO. IMPORTANT NOTE: To be considered for this role, you must submit a cover letter that is tailored to this specific role and organization. Keep in mind that you'll want to stand out! Responsibilities The responsibilities of the Director of Finance will vary day-to-day and include a wide variety of projects based on the demands of the business; while the list below is not exhuastice, it does represent the essential functions of the role. • Lead the development and execution of comprehensive financial strategies aligned with the company’s goals, • Manage the preparation and analysis of monthly, quarterly, and annual financial statements and reports, • Oversee budgeting processes, including forecasting, variance analysis, and cost control measures, • Ensure compliance with all financial regulations, standards, and internal policies, • Collaborate with senior leaders to evaluate growth opportunities, capital expenditures, and financial risks, • Direct and mentor the finance team to enhance performance, professional development, and operational efficiency, • Coordinate audits and liaise with external auditors to ensure accuracy and transparency in financial reporting, • Implement and maintain robust financial systems and controls to safeguard company assets, • Provide financial insights and recommendations to support strategic planning and business development initiatives, • Monitor cash flow, liquidity, and capital structure to optimize financial stability and growth potential Preferred Qualifications • 6+ years of progressive experience in finance roles, with at least 3 years in a leadership capacity., • Demonstrated experience in budgeting, forecasting, and financial analysis, • Bachelor’s degree in Finance, Accounting, or Business Administration; Master’s degree is a huge plus, • Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or equivalent certification a plus, • Proven track record of leading finance teams through periods of growth or transformation, • Proficiency in financial software and advanced Excel skills, • Familiarity with ERP accounting,finance systems such as Sage Intacct, SAP, Oracle, or similar platforms, • Strong knowledge of financial regulations, accounting principles (GAAP), and corporate finance Classification & Schedule This is a regular full-time, exempt position. A flexible work schedule or additional work hours may be necessary, to meet the requirements of this job position, which could encompass early morning, evening, or weekend work based on business needs. The Director would work primarily onsite at Liberty Science Center in Jersey City, NJ, but after the training period (~90 days) is over would be able to work remote 1-2 days per week. Physical & Environmental Demands The work environment characteristics described here are representative of those that a Director of Finance would encounter while performing the essential functions of the job in a common office environment. While performing the duties of this job, the employee will be in a standard open office environment with moderate noise level and will be subject to sitting/standing at a laptop/desktop for long periods of time while visually assessing information. This role is frequently required to receive oral and written instructions in English and to clearly communicate in English in person, over the telephone, and via texting and email and while delivering business presentations to a group. LSC may make reasonable accommodations to enable qualified individuals with a disability to perform the essential functions of the job to the extent that LSC may do so without undue hardship. Compensation & Benefits Compensation for this position is commensurate with abilities, education, certifications, and experience but is expected to be in the range of $115,000-$135,000. This position is also benefits and bonus eligible. In addition to compensation for salary, the Director will receive compensation in the form of generous benefits, including, but not limited to: Medical, dental, life, vision, and pet insurance 403(b) defined contribution retirement plan with an outstanding employer match Considerable paid time off, including annual leave, sick leave, and federal holidays Long-term disability coverage Flexible spending accounts (pre-tax income for eligible health and/or dependent care expenses) Commuter benefits (pre-tax income for parking or mass transit expenses) Free parking 25% discount in the on-site store 15% discount in on-site cafeteria LSC family membership Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best qualified employees.

Job Description About the Role: We are seeking a creative and highly motivated Content Creator to join WITHIN's Creative Production team in a full-time capacity. If you live and breathe social media, especially platforms like TikTok, and have a knack for creating thumb-stopping, authentic content, this role is for you! You'll be instrumental in bringing our brand(s) to life online, transforming ideas and trends into engaging content, with a strong focus on User-Generated Content (UGC) styles. Reporting to the Post Production Supervisor, you will be a key player in our content creation engine, collaborating across teams to produce timely and relevant social-first content. Responsibilities include but are not limited to: • Trendspotting & Ideation: Constantly monitor social media platforms (especially TikTok, Instagram Reels, etc.) to identify emerging trends, sounds, and formats, translating them into actionable content ideas for our accounts., • Content Creation: Conceptualize, script, shoot, and edit engaging short-form video and static content optimized for various social media platforms, capturing an authentic, often UGC-style, look and feel., • UGC Focus: Develop and execute strategies to encourage and leverage user-generated content, as well as create brand content that mimics authentic UGC., • Creative Collaboration: Work closely with the [Social Media Manager / Content Lead] and broader Marketing/Creative teams to align content with campaign goals, brand voice, and platform best practices., • Basic Editing & Graphics: Perform necessary edits, add text overlays, incorporate trending audio, and utilize basic motion graphics or in-app effects to enhance content and ensure it's platform-native., • Asset Management: Organize and manage digital assets (raw footage, edited videos, graphics) for social media use, ensuring easy access and archiving., • Platform Management: Stay updated on best practices, features, and algorithm changes across key social media platforms., • Performance Awareness: Have a general understanding of what resonates with audiences and contribute insights based on content performance. Requirements: • Social Media Native: Proven experience creating engaging content specifically for platforms like TikTok, Instagram Reels, YouTube Shorts. You understand the nuances, trends, and culture of these spaces intrinsically ("chronically online" is a plus!)., • Content Creation Skills: Demonstrated ability to shoot (often with a smartphone) and edit compelling short-form video content., • Editing Proficiency: Comfortable using mobile editing apps (e.g., CapCut, InShot) and/or basic desktop software (e.g., Adobe Premiere Rush, iMovie, basic Premiere Pro)., • UGC Acumen: Strong understanding of what makes UGC effective and experience creating content in that authentic style., • Creative & Agile: Ability to generate creative ideas quickly and adapt to the fast-paced nature of social media trends., • Collaborative Spirit: Excellent communication skills and ability to work effectively within a team environment., • Organizational Skills: Ability to manage multiple projects simultaneously and meet deadlines. Our interview process includes, but is not limited to, the following: • Excel and Typing Test We offer a competitive hourly wage based on ability level: • Hourly Rate DOE, • This is a remote role. Hourly rate based on education, experience, and skills level ($24-$48) Level 1 - Possesses essential capabilities. $24-$29 Level 2 - Possesses developing capabilities. $29-$34 Level 3 - Possesses notable capabilities. $34-$39 Level 4 - Possesses strong capabilities. $39-$44 Level 5 - Possesses advanced capabilities. $44-$48 About WITHIN WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work! We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: • LinkedIn, • WhatsApp Community, • Instagram, • Tik Tok Locations • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States, • Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia, • Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México AI-Assisted Screening NoticeAs part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions.If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at legal@within.co.

Job DescriptionTitle: Senior Tech Lead Support Location: New York Garan Incorporated is a Berkshire Hathaway subsidiary that manufactures and sells children’s apparel, with global offices across the United States, Asia, and Central America. Garan is seeking a Senior Tech Lead Support professional based primarily in New York who will collaborate with Tech Services Support teams globally. The role provides hands‑on end‑user support for desktop and laptop systems in a mixed Windows and Mac environment, supports users across Garan locations, promotes best practices for endpoint support, and enables the effective use of modern productivity and AI tools through automation and continuous improvement. The Senior Tech Lead Support is employee‑experience focused and serves as a subject matter expert, communicating effectively with users at all levels of the organization, including senior leadership. Success in this role requires initiative, collaboration with the Help Desk Manager, and strong partnership across the broader technology organization. This position is ideal for a professional with leadership potential, curiosity, and a collaborative mindset, who is committed to delivering high‑quality user support and technical expertise within their areas of responsibility. Duties and Responsibilities • Provide hands‑on end‑user support for Windows and Mac desktops, laptops, and peripherals via phone, email, remote‑assistance tools, and onsite support., • Administer and support macOS hardware and operating systems, including Apple product integration within a mixed Windows/Mac environment., • Install, image, configure, upgrade, repair, and maintain endpoint hardware, operating systems, applications, and security tools., • Deploy and manage software updates, patches, and upgrades across Mac and Windows endpoints., • Support and troubleshoot Microsoft 365 applications and approved productivity tools; deliver end‑user training and documentation as needed., • Support and troubleshoot AI‑powered tools and platforms; leverage AI and automation to improve troubleshooting, documentation, and support efficiency., • Use ServiceNow to manage incidents, requests, problems, and changes; document resolutions and ensure tickets meet SLA requirements., • Track, analyze, and report ticket trends and recurring issues using ServiceNow reporting., • Maintain accurate asset, lifecycle, inventory, and configuration records, including CMDB updates and spare‑parts inventory., • Recommend and help implement system and technology improvements to enhance reliability, security, and user experience., • Provide remote support to users at other Garan locations and participate in help desk rotation, including after‑hours or weekend support as required., • 5 days in-office with occasional after hours and weekend support shifts, • Limited travel to other Garan offices (as needed) Preferred Qualifications • Experience supporting Microsoft Exchange and enterprise business applications., • Experience using Microsoft Copilot or similar tools to improve end‑user productivity and workflows., • Experience with mobile and endpoint management solutions (MDM/UEM)., • Comfortable supporting and communicating with senior leadership and C‑level executives., • Experience supporting Microsoft Teams and Zoom meetings, including conference room hardware (e.g., Neat Bar)., • Experience onboarding new users. Knowledge, Skills, and Abilities • Strong knowledge of macOS administration, imaging, and directory services., • Experience supporting Windows 10/11 and Microsoft 365 applications., • Strong understanding of AI technologies and their application in end‑user support., • Experience with Mac MDM tools; Kandji and Jamf, • Basic TCP/IP troubleshooting skills., • Working knowledge of Adobe Creative Cloud., • Experience supporting high‑end color printers., • Working knowledge of remote connectivity tools (e.g., RDP, VPN)., • Strong understanding of hardware and software asset management practices., • Advanced knowledge of PC and Mac operating systems and hardware., • Strong working knowledge of ServiceNow ITSM, including ticket lifecycle and workflows., • Familiarity with ServiceNow CMDB and IT asset management practices., • Strong communication skills and the ability to work effectively with employees at all levels., • Ability to work independently with minimal supervision and adapt to new responsibilities. Credentials and Experience • Bachelor’s degree in a computer‑related field., • 3 to 5 years of experienceSalary Starting at $100,000/year.

Job DescriptionSalary: $100,000 - $130,000 Company Overview At True Venture Group, we are more than a leader in community-based healthcarewe are catalysts for meaningful change. Our mission is to identify and nurture business opportunities that drive innovation, enhancing the health and well-being of the communities we serve. Our unwavering commitment to expanding access to care and promoting health equity fuels everything we do. We empower underserved populations with a diverse range of home-based care services, including Home Health Aide (HHA) services, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Independent Living Skills Training (ILST), Community Health Initiatives (CHI), and the Consumer Directed Personal Assistance Program (CDPAP). By navigating the complexities of the healthcare system, we ensure that high-quality care reaches those who need it mosthelping individuals thrive at home with dignity and independence. At True Ventures Group, we dont just shape businesseswe shape the future of care. Through strategic innovation, deep expertise, and an unwavering focus on excellence, we deliver transformative healthcare solutions that make a lasting impact. Together, we are redefining community-focused care and setting new standards for whats possible. Reports To: Director of Technical Operations & Analytics Role Summary We are seeking a Power BI Developer & Dashboard Developer with strong SQL and data modeling skills to design and deliver executive-level dashboards across multiple business systems. This role requires hands-on experience with Power BI and Microsoft Fabric, including data modeling, transformation, and pipeline management. You will work with data from Salesforce, HubSpot, Clinical and operational systems, HRIS, payroll, and other operational platforms to build scalable reporting solutions that support leadership and operational teams. Key Responsibilities Power BI & Fabric Development • Design and builddashboards using Power BI Desktop and Power BI Service., • Develop data models, DAX measures, and Power Query transformations., • Use Microsoft Fabric (Dataflows Gen2, Lakehouse, Warehouse, Pipelines) to ingest, transform, and manage datasets., • Implement incrementalrefreshandoptimizeperformance for large datasets. Data Engineering & Integration • Write advanced SQL (joins, CTEs, aggregations, window functions)., • Build andmaintainviews, tables, andreportinglogic in SQL environments., • Connect to APIs, cloud storage (AWS S3), databases, and flat files., • Structure data using star schema / fact-dimension modeling., • Manage ETL/ELT processes and handle data quality issues (deduplication, key mismatches, incomplete records). Analytics & Business Alignment • Translate business requirements into KPIs and technical solutions., • Validate data accuracy and resolve inconsistencies., • Deliver executive-ready dashboards and insights., • Manage multiple reporting projects with clear communication and ownership. Required Qualifications • 5+ years of hands-on Power BI development., • Strong experience with Microsoft Fabric (Lakehouse, Warehouse, Dataflows Gen2, Pipelines)., • Advanced DAX and Power Query (M)., • Expert-level SQL skills., • Experience building scalable data models and ETL processes., • Experience integrating data from multiple systems and APIs., • Strong understanding of data architecture and performance optimization., • Ability to independently convert business discussions into technical solutions. Why Join Us? • Build high-visibility dashboards that influence operational and executive decisions., • Work directly with leadership in a role that has immediate impact., • Help shape a modern reporting infrastructure from the ground up., • Join a collaborative, growth-oriented team where your skills and ideas matter., • Be part of a mission-driven organization focused on improving patient care and caregiver operations. What We Offer • Comprehensive Medical, Dental, and Vision Benefits, • Weekly pay with direct deposit, • 9 Paid company holidays, • 401(k) Employer Matching

Job Description BBR Partners is a premiere, boutique wealth management firm providing customized investment strategies and bespoke advice to high-net-worth individuals and families. The firm was founded in early 2000 and for over 25 years, we have nurtured our culture with talented people from diverse backgrounds who care about each other, our clients, and our collective communities. In our quest for continuous improvement, we strive to develop not only world class talent but world class humans! BBR Partners is seeking a Systems Engineer to play an integral role as a member of the IT department. This person will help manage and support BBR's IT infrastructure including servers, storage, virtualization, operating systems, and enterprise services. We are looking for a highly motivated self-starter with a strong work ethic who enjoys contributing to a small-firm environment. This is a full-time position that requires 6-8 years of experience in systems engineering, infrastructure, or IT operations roles, and the ability to work on premises from our New York City headquarters three days per week. Responsibilities: Infrastructure & Platform Management • Administer and optimize Windows Servers, workstations, Active Directory/Entra ID, Group Policy, DNS/DHCP, and certificate services., • Administer our virtual infrastructure (VMWare/Nutanix), network infrastructure such as firewalls (Fortinet) and switches (Cisco), and backup/restore systems (Rubrik), • Manage Linux systems including patching, hardening, performance tuning, and automation., • Administer our virtual desktop environment (Citrix and Cloud PC/Azure Virtual Desktops) Cloud & Identity • Operate and secure Azure environments, including Entra ID, conditional access, MFA, and privileged access tools., • Configure and maintain cloud networking components (VPC/VNet, VPN, private endpoints, firewalls)., • Administer our O365 environment including Exchange Online, Teams, Entra, Intune, and Dynamics 365 Monitoring, Operations & Reliability • Monitor system performance, capacity, and availability across on‑prem and cloud environments using tools such as Logic monitor/Datadog., • Develop automation for IT processes using PowerShell or Python to streamline operations and improve consistency., • Participate in incident response, root-cause analysis, on-call rotations, and creation of operational runbooks. Security & Compliance • Implement system hardening (CIS benchmarks), patching, encryption, and logging/monitoring standards., • Operate vulnerability management tools; remediate findings within SLA., • Administer EDR (SentinelOne) and work with 3rd party MSSP to monitor SIEM feeds and alerts. Data, Applications & Integrations • Support application and database servers (SQL Server/PostgreSQL), scheduled jobs, and secure data flows., • Work with 3rd party vendors and service providers to implement or maintain managed solutions, • Build and maintain DR/BCP capabilities including backups, failover testing, and documented recovery procedures. Collaboration & Support • Provide escalation support for infrastructure issues., • Create documentation of BBR IT infrastructure using knowledge-base and how-to articles (Confluence), • Work cross‑functionally with Development team to ensure reliability and performance., • Partner with Director of IT to implement new IT initiatives/solutions Ideal Qualifications: • Experience managing a Windows environment (Windows 11, Windows Server 2019/22, Active Directory, Group Policy, DNS) and Linux environments, • Experience managing major cloud service providers (MS Azure preferred), • Experience managing Microsoft Office 365 environment (Exchange Online, SharePoint, Teams, Power Platform/CRM), • Experience managing hypervisor solutions (VMware ESXi preferred), • Understanding of computer networking (ex. Routing, switching, VPN, DNS, TLS, etc.), • Experience managing Firewalls (Fortinet preferred) and Switches (Cisco preferred), • Knowledge of Citrix, MS Teams, Zoom, MS Dynamics CRM, MS SQL Server, • Familiarity with vulnerability management, EDR (SentinelOne), patching programs, and system hardening, • PowerShell scripting experience/knowledge is strongly preferred, • Experience managing endpoint management solutions (MS Intune preferred), • Experience with incident response, troubleshooting, and operational support in regulated environments., • An undergraduate degree in Information Technology or a related field with a strong academic track record is preferred, • Must have strong communication skills (written and verbal) and critical thinking skills, • Must be successful working in a team-based environment, • Must be highly motivated, proactive, ethical, and professional, • Solid organizational skills including attention to detail and multi-tasking skills, • Financial Services experiences a plus What We Offer: • Competitive base salary and incentive compensation., • Company subsidized medical/Rx, dental and vision insurance for employee, partner, and dependents., • 401K plan, Life insurance, and short & long-term disability coverage., • One Medical membership (covered for employee and dependents), Employee assistance program (EAP), Gym reimbursement and other wellness offerings., • Pre-tax transit and parking programs, Health Savings Account (HSA) and flexible spending programs for medical and dependent care., • Personalized development and career growth opportunities., • Volunteerism opportunities and matching gift program., • Flexible time off, paid parental leave, and Sabbatical with company tenure., • Hybrid remote work environment, "Work from Anywhere" weeks, and casual dress., • New office space with a variety of perks and amenities including catered lunches and stocked pantry. Additional Information: Base salary for this position will be determined during the interview process and will vary based on multiple reasons, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The expected base salary for the role will generally be between $125,000 and $150,000 per year at the commencement of employment, but the final salary offered may be outside this range based on these reasons and individual circumstances. Additionally, base salary is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses, alternative incentive packages and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Job Description BGB Group Helpdesk Manager Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. Position Overview The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs. The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment. This position is a hybrid role, with expectations the individual will work 4-5 days/week on-site in our Midtown NYC office. Role Requirements: • Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met, • Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed, • Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals, • Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications, • Support onboarding and offboarding processes, including device setup, system access, and employee moves, • Manage user accounts, permissions, and security groups in alignment with company policies, • Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability, • Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements, • Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service, • Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations, • Perform system updates, patch management, and desktop imaging to ensure security and optimal performance, • Train and support end-users on hardware, software, and best practices, • Ensure adherence to company security policies and relevant regulatory requirements, • Participate in on-call rotation and provide support outside standard hours as needed Preferred Qualifications: • 3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity, • Experience managing or mentoring IT support teams in a corporate environment, • Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware, • Experience with Office 365 and other cloud-based SaaS applications, • Familiarity with helpdesk ticketing systems and IT service management tools, • Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP), • Experience with device provisioning and configuration and endpoint management, • Exposure to audio/visual and basic network infrastructure is a plus, • Familiarity with ITIL or similar frameworks is a plus, • Strong troubleshooting, problem-solving, and analytical skills, • Excellent communication and interpersonal skills with a strong customer service orientation, • Ability to prioritize and manage multiple tasks in a fast-paced environment Salary Range: $75,000- $105,000 BGB Group is headquartered in New York City, and the salary range listed reflects the expected base compensation for this role in the New York City metropolitan area. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law. BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionAbout Vevo: Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role:We are searching for an enthusiastic, proactive, and detail-oriented Account Manager to join our growing team! This opportunity will play an integral role in helping achieve Vevo’s company objectives, and will report directly to Vevo’s Sales Directors. It will be your responsibility to deliver the ultimate service for Vevo’s roster of advertising clients, embodying Vevo’s core mission while inside the office and at client events. As one of Vevo’s Account Managers, you will be essential to the Sales Organization. You will be responsible for prospecting and developing new business while partnering with Account Executives, Sales Planners and Campaign Managers to ensure world class customer service and full delivery across an entire portfolio of business. You will also work to provide industry and account intelligence to the Sales team and develop an in-depth understanding of Vevo’s premium media offering and sponsorship opportunities. Within your first quarter, you’ll meet with all Vevo’s amazing Sales Support teams, become fully up-to-speed on your clients and their priorities, work with your Account Executive and Sales Director regarding the ins and outs of your role, and begin to prospect for new business. By the end of your first six months, you will be fully up to speed on all your clients’ needs and will become a trusting resource for both your clients and all internal departments, all while creating new revenue for the company. As a member of our team, you will • Act as the primary point person between your clients and our internal Sales Support teams for all campaign deliverables, • Prospect and develop your own book of business in order to meet an annual revenue goal Participate in strategic planning sessions to drive new business opportunities and grow relationships with existing clients • Manage the strategic analysis of campaigns, providing recommendations for future media plans, • Provide actionable insight to clients and Sales with quantitative and qualitative analysis on campaign performance, • Build deep-level client relationships by attending presentations or events, • Stay abreast on all new and emerging industry trends to effectively communicate with internal teams and advertisers, • Support the leadership team in responding to client requests and special projects as necessaryThis describes you, • A critical thinker, always with a proactive approach (aka you’re the problem solver of the team), • An entrepreneur who is hungry to build business and develop long term client relationships, • A leader; adaptable and enthusiastic to learn and contribute, • A multitasker with the ability prioritizing multiple projects in a fast-paced environment, • Have experience taking fun seriously and cheering up your teammates when they need some positive encouragement--you naturally understand that work isn’t work when you love what you doRequirements, • 4+ years in Sales and/or Media, • Bachelor’s degree or equivalent experience, • Extensive experience with media planning, the digital landscape, research, trafficking tools and technology, • Proficiency with comScore, Nielsen, Salesforce, DFP, Operative…, • Advanced skills with Microsoft Outlook, Excel, PowerPoint, Word Interested? Great! You might like to know, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We offer a 401k match, • We have premier access to music content and new releases of original media content The base salary pay range for this position is: $70,000 to 73,000 per year and is determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. This role is commission eligible. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Transparency Law.This is a full-time position based on-site/in our NYC headquarters. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week. Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TypeScript Developer (Contract) Location: Remote in the U.S. Candidates must be based in the Eastern time zone and legally authorized to work in the U.S., without the need for current or future sponsorship. This is an initial 6-month engagement with the possibility of full-time conversion to either HERE or the customer. This is a fully remote, contract position. About HERE Everything works right here™. Traditional browsers weren’t built for work. In today’s enterprise environment—where security threats are constant and productivity is critical—legacy browsers fall short. That’s why we built HERE, the browser purpose-built for work. Powered by Chromium, HERE Enterprise Browser combines enterprise-grade security, seamless productivity, and native AI integration in one secure, intelligent workspace. Designed for regulated industries, HERE offers deep policy controls, identity-based access, secure workspace isolation, and full interoperability across SaaS, legacy, and virtualized environments. Our platform enables teams to work faster, more securely, and more intelligently—without compromise. HERE technology is trusted by 90% of global banks and also used within the U.S. Intelligence Community and other sectors. We’re backed by some of the world’s most respected financial institutions and venture firms, including Bain Capital Ventures, Bank of America, J.P. Morgan, Wells Fargo and IQT, the not-for-profit strategic investor that accelerates the introduction of groundbreaking technologies to enhance the national security of America and its allies. About the Role HERE is seeking an experienced contract TypeScript Developer to be fully dedicated to one of our key enterprise customers. In this role, you will build and maintain TypeScript-based applications using HERE (OpenFin) technologies, working as an embedded resource within the customer’s development team. You will leverage the HERE platform’s APIs and interoperability capabilities to deliver high-quality, production-ready solutions. This is an initial 6-month contract with the possibility of conversion to a full-time role with either HERE or the customer. Responsibilities • TypeScript / JavaScript Development:, • Design, develop, and maintain TypeScript-based applications running on the HERE (OpenFin) platform for the customer’s desktop environment., • Leverage HERE’s interoperability APIs, workspace management, and notification capabilities to integrate with the customer’s existing technology stack., • Customer Integration:, • Work as an embedded developer within the customer’s engineering team, participating in their sprints, stand-ups, and development workflows while building production-ready applications on the HERE platform., • Technical Delivery:, • Build and deliver well-tested, performant TypeScript components and applications that meet customer requirements and timelines., • Write clean, maintainable code following best practices and contribute to code reviews within the customer’s team., • Troubleshoot and resolve technical issues related to HERE platform integration and TypeScript application performance., • Collaboration & Communication:, • Serve as the primary technical liaison between the customer’s development team and HERE’s engineering and product teams., • Provide regular status updates to both HERE and customer stakeholders, and escalate platform issues or feature requests as needed., • Platform Expertise:, • Stay current with HERE platform releases and new API capabilities, and proactively identify opportunities to improve the customer’s implementation., • Quality & Standards:, • Follow the customer’s coding standards and testing practices, ensuring all deliverables meet production quality standards and are well-documented. What We’re Looking For • A minimum of five plus years of professional TypeScript development experience, ideally within financial services or enterprise SaaS environments, • Strong communication skills and comfortable working as an embedded resource within a customer’s team, • Expert-level proficiency in JavaScript / TypeScript and modern front-end tooling (Webpack, Vite, etc.), • Experienced in building and deploying large-scale single page applications in production environments, • Must be self-directed and comfortable working independently as a fully dedicated remote resource for a single customer engagement, • Experience with OpenFin/HERE platform, FDC3 interoperability standards, or financial desktop application development is strongly preferred, • Experience with state management libraries (Redux, MobX, Zustand), testing frameworks (Jest, React Testing Library), and CI/CD pipelines, • Familiarity with Electron, PWAs, or other desktop web application frameworks is a plus, • You are excited about the opportunity to work deeply with a single customer, delivering high-impact TypeScript applications on the HERE platform, with a path to full-time conversion Engagement Terms Contract Details - • Initial 6-month contract term with potential for extension, • Competitive hourly/daily rate, commensurate with experience, • Fully remote, • Possibility of full-time conversion to HERE or to the customer at the end of the engagement, • Dedicated to a single customer — no competing project demands, • Access to HERE platform documentation, training resources, and engineering support, • Must be US based and reside within the Eastern time zone and be legally authorized to work in the US without current or future need for sponsorship Life at HERE At HERE, we pride ourselves on fostering a friendly, collaborative, and supportive culture that truly respects the diversity of thought. Our goal is to create a space where employees can learn and innovate, and overall, have a good time doing it. We value and appreciate that our employees have a wide set of interests and experiences and put importance on taking the time to get to know one another and form relationships. From virtual socials and in-person events, to informal meetings and employee resource groups, we make it easy to engage and connect. Our environment promotes a productive, enjoyable learning experience - aligned together, working to create compelling solutions for our clients. Everything works right here.™ _ Recent Awards *Voted “Best Productivity Technology Award” at the Global Tech Awards (2026) *Voted "Enterprise Browser of the Year" by CIO Review (2025) *Voted “Best Desktop Interoperability Framework” by TradingTech Insight Awards USA (2025) *Voted “100 Best Midsize Companies to Work For in NYC” by BuiltIn (2025) *Voted “Top 10 Contact Center Technologies & Capabilities of 2024” by CX Today (2024) *Voted "Best Enterprise Environment for Interoperability” by TradingTech Insight Awards Europe (2024) *Voted "Top 50 Best Startups to Work for in the US" & "Top 50 Best Startups to Work for in New York" by BuiltIn (2024) *Voted as a "Best Employer Award" finalist at the UK FinTech Awards (2023) *Voted "Best FinTech Company CEO" at the FinTech Breakthrough Awards (2023) *Voted "Best Internal Talent Team" by Financial Technologist (2023) *Voted "Top Innovator Across Financial Markets" in TabbFORUM NOVA Awards (2023) *Voted "Top 100 Most Promising Private FinTech Companies" by CB Insights (2023) *Voted "Most Influential Financial Technology Firm" by Harrington Starr (2023) RECRUITERS NOTICE: Recruiters - if you wish to reach out to us regarding this job posting, you may reach out to externalrecruitment@here.io in order for your communication to be reviewed. HERE will review these communications if external help is needed for a position. Agencies may not contact individuals within our organization with solicitations. Firms that do not follow these guidelines risk having all communication from their firm being blocked. We thank you in advance for your cooperation in following our process. Sponsorship - While we highly value all of our candidates, we are not offering sponsorship for this role. Salary Range: $75 - $100 / hr Salary Range Disclaimer: This base salary range represents the low and high end salary range for this particular position. Actual salaries may vary depending upon but not limited to experience, special skill set, education and location.

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role: As a Software Engineer at Vevo, you will join a small, autonomous team responsible for building features to house and manage music video data. You will collaborate with engineers, internal and external stakeholders and product managers to build services and applications. You will lead with empathy, balancing user needs and technical constraints, to deliver valuable solutions for a multi-billion dollar industry. This is a full-time remote position. • Collaborate with fellow engineers and stakeholders to architect, design, and build highly scalable platforms that ingest, process, and augment music video data received from content providers and publish it to downstream consumers, • Work closely with product managers, UX, software, and infrastructure engineers to design and implement new features which will focus on decentralized microservices architecture, • Build features to enable content providers to deliver music videos across platforms, • You believe in values like effectiveness over efficiency and quality over quantity, • You like to solve hard, interesting problems, • You desire to continuously improve your team, your product and yourself, • You have pragmatic communication and problem-solving skills, • You are opinionated, yet humble, • 5+ years of software development experience, • BS/MS in Computer Science, or a related field, or relevant experience, • Experienced in multiple languages, such as Java, Kotlin and SQL. MyBatis is a plus., • Experience implementing scalable distributed architectures using Apache Kafka & Kafka Streams, • Designing and building REST APIs, • Experience with modern persistence layers, including NoSQL and RDBs, • Experience with cloud hosting, Kubernetes clusters with Docker containers in AWS, • Experience with CI/CD tools, such as: GitHub Actions, ArgoCD, • Ability to debug, triage, evaluate, and provide support for users within these systems, • Extra credit for experience with modern web technologies and frameworks, such as: Node.js, React, GraphQL, • Behavior-driven integration testing with frameworks like Kotest or JUnit. Programmatically faking inter-service communication with tools like WireMock., • We're a fun, energetic, and tight-knit team., • We really enjoy music and technology., • We have competitive compensation and benefits packages., • We offer a 401k match, • We have premier access to music content and new releases of original media content. $125,000 - $145,000 a yearThe pay range for this position is $125,000 - $145,000 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Salary Transparency Law.This role is a full-time remote position; however, to ensure seamless collaboration with our core team and stakeholders, candidates must reside and work within the United States. This role may require up to 15% travel for teams onsites and collaborative workshops. Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Niyam IT (Niyam) Niyam IT was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine-tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go-to provider of smart, innovative solutions. Today, Niyam is at the forefront of the industry, leading the way in crafting mission-critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services. What We Offer: • Flexible Work Hours: Life doesn’t always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively., • Remote Work: Niyam IT understands the value of flexibility. We offer remote work., • Career Growth: Niyam IT is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company., • Great People: Our people are the blueprint of who Niyam IT is to the industry and community., • Great Environment: Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive., • Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT. Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam IT awaits. Apply today! Niyam is seeking a Senior GIS Developer to join our team in support of our work with a federal client. We offer competitive compensation and benefits. This full-time position allows for remote work. Roles and Responsibilities • Lead the design and development of scalable, modern JavaScript web applications using frameworks such as React, NextJS, ExtJS and OpenLayers., • Provide advanced troubleshooting and root cause analysis for complex GIS and non-GIS application issues, driving timely and effective resolution., • Architect, implement, and optimize end-to-end CI/CD pipelines to support efficient, secure, and reliable application delivery., • Design and oversee the development of automated testing frameworks to ensure high-quality, resilient GIS applications., • Develop and maintain robust Java-based RESTful web services integrating both relational and geospatial data sources., • Develop, deploy, and maintain mobile applications across iOS and Android platforms using modern frameworks such as React Native, Swift, ensuring seamless integration with Esri ArcGIS geospatial services., • Knowledge in PostgreSQL/PostGIS, including spatial data manipulation and advanced geospatial queries, • Hands-on experience in developing applications in AWS environment, • Evaluate technical solutions and provide strategic recommendations, technical assessments, and detailed reports to stakeholders and leadership., • Author and review comprehensive technical designs, code documentation, and standard operating procedures to support maintainability and scalability., • Lead and actively contribute to Agile Scrum processes, including mentoring team members and conducting thorough peer code reviews., • Oversee configuration, administration, and performance optimization of ArcGIS platforms and related geospatial systems., • Champion best practices in application security, code quality, and performance, driving continuous improvement across the development lifecycle. Qualifications and Education Requirements: • US Citizenship with ability to obtain a Public Trust., • Bachelor’s degree in Computer Science, Information Systems, or related field with a minor or proven technical training in Geographic Information Systems., • Ten (10) or more years of relevant GIS software development, including user authenticated web mapping applications with analytical and query components and tools for processing, migrating, or producing GIS data., • 7+ years of experience in Java Development, with a strong focus on building and maintaining RESTful services in enterprise environments., • Extensive experience with geospatial technologies including ArcGIS Server, ArcGIS Desktop/Pro, ArcPy, ESRI File Geodatabases (FGDB), PostgreSQL/PostGIS, and Oracle Spatial/Geospatial datasets., • Strong expertise in implementing and optimizing vector tile services and working with GeoServer and/or MapServer in enterprise environments., • Advanced proficiency in designing and executing complex spatial and relational queries for high-performance data processing and analysis., • Demonstrated ability to analyze, refactor, and modernize legacy codebases while ensuring continuity of operations and improved system performance., • Deep experience troubleshooting application and system logs, conducting root cause analysis, and resolving complex performance and scalability issues., • Proven ability to communicate effectively with technical and non-technical stakeholders, including delivering clear technical guidance and documentation. Preferred Skills: • Master's Degree in Computer Science, Information Systems, or related field., • Experience developing front-end applications using ExtJS within geospatial solutions., • Familiarity with Microsoft IIS and development experience with C#/.NET in enterprise environments., • Working knowledge of the ESRI ArcGIS JavaScript API and modern web-based GIS application development. Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Niyam IT, Inc. is an Equal Opportunity (“EEO”) Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws. If you require a reasonable accommodation due to a disability to complete your application, or if you face challenges using our online application system and need an alternative way to apply, please reach out to us at +1 703.429.2450 or email hr@niyamit.com.

We're seeking Bilingual Finance or Accounting Assistants (Remote) People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua Work Schedule: Monday-Friday, 9 am - 5 pm EST Language: Fluent written and spoken English (C1/C2) Only resumes in English will be considered! ABOUT US At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values: • ACTION - You have an action bias. You get things done, fast., • CARE - You take pleasure in helping others and doing things the right way., • OUTSTANDING - You have the highest standards and run things like a well-oiled machine., • DEPENDABLE - If someone asks you to do something, they KNOW it will get done., • ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day. THE ROLE We are currently seeking a bilingual finance or accounting assistant to join our client-facing team. You’ll have success here if you value clear processes and feel qualified to do the following: • Update financial spreadsheets with daily transactions., • Prepare balance sheets., • Track and reconcile bank statements., • Create cost analysis reports (fixed and variable costs)., • Process tax payments., • Support monthly payroll and keep organized records., • Record accounts payable and accounts receivable., • Process invoices and follow up with clients, suppliers, and partners as needed., • Provide administrative support during budget preparation., • Participate in quarterly and annual audits. Our projects may include other related tasks, this is not the final job description. The specific tasks will vary depending on the client and the exact JD • Bachelor's degree in Accounting, Finance, or related field., • C1/C2 English and Spanish writing and speaking skills., • At least 1 year of experience as a finance or accounting assistant or similar role, preferably remote., • Strong knowledge of accounting principles and financial regulations., • Proficiency in accounting software and Microsoft Excel., • A quiet home office with a desk and office chair., • Stable internet with at least 10 MBPS download & 2 MBPS upload speed., • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone., • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.), • Entry-level payment rates: $4/hr (approx $640-740/month)., • Ongoing pay increments at each work anniversary., • Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members). Full-time client placements also allow you to enjoy the following benefits: • 7 US federal holidays as paid time off, • 4 days paid time off (over 65% of our clients provide even more PTO days)., • Monthly stipend for medical insurance (after an induction period)., • Birthday/Anniversary bonuses., • Gym/Wellness allowance., • Unlimited online fitness classes with our online personal training partner., • Invites to our annual Christmas parties and other in-person or online gatherings. IMPORTANT We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities. If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.

Job Description Key Responsibilities: • Strategic Leadership:, • Develop and execute the IT support services strategy aligned with the organization’s business goals., • Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services., • Establish and enforce policies, procedures, and best practices for IT support operations., • Collaborate with senior leadership to align IT support services with the agency’s broader IT infrastructure and digital transformation initiatives., • Operational Management:, • Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support., • Ensure effective incident, problem, and change management processes to reduce downtime and improve system reliability., • Monitor and report on key performance indicators (KPIs), service levels, and customer satisfaction metrics., • Manage escalated support issues and provide timely resolutions., • Oversee the deployment and management of IT assets, including hardware and software across the organization., • Team Leadership & Development:, • Lead, mentor, and develop a team of IT support professionals, fostering a culture of continuous learning and improvement., • Provide guidance, coaching, and professional development opportunities to team members., • Ensure proper staffing levels, skill sets, and coverage to meet operational needs., • Encourage cross-functional collaboration within the IT department and with other business units., • Vendor & Stakeholder Management:, • Manage relationships with third-party vendors, service providers, and suppliers to ensure that service agreements are met., • Manage Technology items purchasing for the agency., • Evaluate new technologies and tools that can enhance IT support services., • Develop and manage SLAs for service desk operations., • Negotiate and manage contracts and SLAs with external support partners., • Budgeting & Resource Management:, • Develop and manage the budget for IT support services, ensuring cost-effective solutions and adherence to financial constraints., • Identify opportunities for cost savings and process optimization within IT support functions., • Security & Compliance:, • Ensure that all IT support services comply with relevant security standards, regulations, and policies., • Implement and maintain procedures to safeguard sensitive data and protect the organization’s IT infrastructure from cyber threats., • Continuous Improvement:, • Drive continuous improvement initiatives by analyzing service performance data, identifying gaps, and implementing corrective actions., • Stay up-to-date with industry trends and emerging technologies to improve IT support services., • Crisis Management & Disaster Recovery:, • Oversee disaster recovery and business continuity planning for IT support services to minimize service disruptions during outages or critical incidents., • Lead incident response activities and ensure timely communication and resolution of critical IT issues. Qualifications: • Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent relevant experience. Master’s degree preferred., • Experience: Minimum 10 years of experience in IT support services, with at least 5 years in a leadership role managing IT support services teams and operations., • Skills & Expertise:, • In-depth knowledge of IT service management frameworks, • Experience with IT support tools, service desk platforms, and remote support technologies (Zoho Desktop Central and Service Desk is preferred)., • Strong leadership, communication, and problem-solving skills., • Experience managing IT support operations across diverse business units., • Ability to drive operational excellence, efficiency, and a customer-centric approach to IT support services., • Strong project management skills with the ability to manage multiple projects and priorities., • Knowledge of IT security best practices and compliance requirements., • Ability to build and maintain relationships with internal stakeholders and external vendors. Preferred Qualifications: • Experience with cloud-based IT support services and IT automation tools., • Knowledge of emerging technologies such as AI-driven IT support, machine learning, and automation. Work Environment: • This position typically works in an office environment but may involve occasional travel to other agency’s locations or vendor sites., • Ability to work under pressure, with flexibility and adaptability to changing business needs., • Up to 5 days a week in the office, based on business needs. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $90,400.00 - $98,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Firm Overview: Stable Rock is a next-generation outsourcing platform offering comprehensive back-office infrastructure and innovative services to early-stage and mid-sized enterprises. With our legacy dating back to 1975, for nearly 50 years we are renowned for our proficiency in accounting, financial advisory, and infrastructure support, currently serving over 400 US and international enterprises across diverse industries. At Stable Rock, we are the architects of success for entrepreneurs, founders, senior executives, management teams, CFOs, controllers, and business professionals. Our mission is to empower, scale, and fortify the bedrock of your enterprise - its IT, human resources, insurance, accounting, bookkeeping, tax, financial reporting, and the overall financial and operational infrastructure. Job Opportunity and Responsibilities: Stable Rock is seeking a highly collaborative, skilled and detail-oriented Manager to join and support the Accounting & CFO Services team with a focus on real estate and construction-related clients. The ideal candidate will play an important role by preparing and analyzing financial information and ensuring accuracy and compliance. This position offers a unique opportunity to work with a variety of businesses across different industries and at different stages of their lifecycle, contributing to their financial health and success. This position features a hybrid work arrangement, blending in-office collaboration with remote flexibility. Key Responsibilities: • Develop an understanding of a client's business and aspects of their industry., • Client write ups and prepare financial statements on a monthly, quarterly, and annual basis., • Assist in preparation and review of compilation and review engagements., • Review and prepare clear and concise working papers., • Organize and consult with clients on transactional issues., • Assist with onboarding new clients., • Preparation of Key Performance Indicators (KPIs) and other management reports., • Assisting and maintaining clients' annual operating plan/budgets., • Provide training for new clients and staff in the use of shared software applications., • Manage multiple client engagements and projects concurrently with assigned teams., • Serve as a trusted advisor and build and maintain valued-added relationships with clients and their teams., • Contribute to special projects, as needed. Qualifications, Skills, and Experience: • Education: Bachelor's degree in Accounting, Finance, or related field required., • Experience: 5-7+ years of progressive experience in public accounting or related experience. Experience in Client Account Services is a plus., • Certifications: CPA certification required., • Skills and Qualifications:, • Accounting for real estate companies experience, specifically ASC 842 lease accounting, and tax versus GAAP depreciation/amortization areas., • Demonstrated understanding of U.S. Generally Accepted Accounting Principles (GAAP) and ability to apply them to financial reporting and analysis., • Ability to manage multiple clients/projects and deadlines and handle a fast-paced environment where you can work both autonomously and, in a team-oriented setting., • Exceptional organizational, interpersonal, and communication skills., • Initiative, commitment to professional development, attention to detail, and client service excellence., • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally., • Ability to problem-solve and think both creatively and logically., • Software and Technology: High proficiency in Microsoft Excel and Word, knowledge of accounting G/L software such as Xero, QuickBooks (desktop and online), NetSuite, and Sage Intacct. Knowledge of real estate management software (Yardi, Appolio), E-Commerce platforms, inventory and SaaS software a plus. Location: Hybrid Preferred (New York, NY or Elmsford, NY) We are open to exceptional talent nationwide, with a strong preference for candidates located in or near our core markets: New York, Dallas, Miami, Chicago, San Francisco, and Los Angeles. Compensation: Highly competitive all-in comp ($100,000 to $130,000) Benefits: • Medical, Dental, and Vision, • Health and Flexible Savings Accounts, • 401(k), • Paid time off Inclusion: Stable Rock is an equal opportunity employer and we value diversity at our firm. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply and are committed to building a team that reflects many different perspectives and experiences. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Application Process: Submit a resume, cover letter, and professional references to careers@stablerock.com. Job Posted by ApplicantPro

Job Description Bilingual English/Mandarin Required Start Date: Rolling start dates from January, 2026 Schedule: This is a FFS 1099 position. Choose Your Set Schedule: Our therapy hours of operation is 8am to 3am ET seven days a week. Minimum 8 hours of commitment requested. Ability to flex up and down depending on student volumes. Summer hours are available but not required. About Us: At Mantra Health, we're dedicated to revolutionizing student mental health care. Partnering with a variety of universities and colleges across the country—including Columbia University, Texas Tech, and the Minnesota State school system—our mission is to provide universal access to high-quality mental health services for students. Since our founding in 2018, we've built a comprehensive treatment service for young adults with various mental health conditions. We've raised over $34 million to work with students at universities and colleges across the country. We're particularly proud that nearly two-thirds of students with access to Mantra report that Mantra's program helped them stay in school. From comprehensive tele-therapy to wellness coaching to tele-psychiatry, our diverse team is dedicated to ensuring that students not only survive but thrive. Join us in paving the way for a brighter, healthier future for students everywhere. What Our Clinicians Say About Working At Mantra Health: • "Very supportive and informative administration team!"⁠, • "They have a great EHR and the upper management seems very supportive"⁠, • "Mantra's collaborative MDs are well trained to train others with respect. I am impressed by one of the most common goals in common among all staff is to promote mental health among students! Great model!"⁠ Who We're Looking For: We are seeking independently licensed mandarin speaking 1099 therapists licensed in New York to provide virtual therapy to college students. This is a fully remote position within the US. We are eager to welcome candidates from diverse backgrounds who share our commitment to making mental health care accessible and affordable for students across the United States. Work Weeks And Hours: • At least 8 hrs per week of availability (on average) during the academic year, • Ability to flex up and down depending on student volumes Compensation: • $87 per intake session completed (60-minute), • $65 per follow up session completed (45-minute), • $30 for all no-show appointments, • $60 per hour for attending monthly therapy training and all hands meetings As a Mantra Licensed Therapist, You Will: • Deliver high-quality, meaningful virtual therapy using evidence-based interventions such as Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), Action and Commitment Therapy (ACT), Dialectical Behavior Therapy (DBT), etc., • Utilize our advanced collaboration portal to connect with students, providing them with the support they need., • Work closely with campus treatment providers, supervisors, and peers to ensure cohesive care., • Maintain timely and precise records of all clinical interactions to ensure continuity of care., • Partner with our administrative support team to enhance overall student care, from initial outreach to resource provision., • Collaborate with leadership during critical patient scenarios to ensure the best outcomes., • Become an expert in our unique care model, enabling you to effectively support college students and continually refine your therapeutic skills. Who You Are: • Hold active independent clinical licensure (LCSW, LMFT, LPC, LMHC) in New York. Multi-state licensure is an added advantage as we operate in all 50 states. Must be willing to obtain additional state licenses; administrative and financial support for licensure is provided., • Ability to conduct thorough biopsychosocial intakes with clear diagnostic assessments., • Skillfully combine conceptual insights with appropriate treatment plans., • Adept at treating a diverse cohort of students with respect and understanding., • Identify and manage escalating risk scenarios effectively., • Equipped with a laptop/desktop computer with quality video camera and a stable internet connection to facilitate virtual therapy. Why choose Mantra? • Flexible Schedule: Set your own hours, and enjoy the benefits of 100% remote work., • Growth Opportunities: Take advantage of our cross-licensing sponsorship to expand your professional credentials., • Protected Practice: Benefit from company-sponsored malpractice insurance to ensure your practice is safeguarded., • Collaborative Environment: Opt-in for clinical consultations and relish the support of our embedded administrative team., • College Population: Work with highly motivated college students to make an impact during the most pivotal periods of their lives. If you have any questions, please feel free to email us at recruiting@mantrahealth.com Mantra health is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Protect Your Information: Mantra Health has been made aware of fraudulent recruitment activities where individuals pose as our hiring team. Please note that all official communications will come from an @mantrahealth.com email address. Click here to learn more.

Job Description We are sharing a specialised part-time consulting opportunity for software engineers experienced in Python backend development, API integration, Docker-based environments, Linux workflows, service configuration, and structured application deployment. This role supports current and upcoming remote consulting opportunities focused on backend service development, sandbox application integration, MCP server implementation, local testing, technical debugging, and production-ready project execution. Selected professionals will apply their software engineering expertise to build stable services, integrate applications into structured environments, manage app state workflows, and support reliable technical deliverables. Key Responsibilities Professionals in this role may contribute to: Python Backend & MCP Server Development • Build backend services and MCP-style servers using Python and related frameworks, • Develop integrations that connect real software applications with structured sandbox environments, • Work with APIs, service endpoints, configuration files, and backend logic to support reliable app behavior, • Ensure technical implementations are stable, testable, maintainable, and aligned with project requirements Application Integration & Environment Setup • Integrate web or desktop applications into controlled technical environments, • Work with Docker, Linux systems, local development setups, service configuration, and deployment workflows, • Implement populate, snapshot, or state-management hooks to support repeatable app behavior, • Debug build issues, runtime errors, permission problems, dependency conflicts, and environment setup challenges Testing, Validation & Deployment Readiness • Test applications locally and verify expected functionality before deployment, • Review technical outputs against platform validation requirements, deployment criteria, and documented specifications, • Identify stability issues, configuration gaps, integration failures, and expected technical outcomes, • Maintain accuracy, consistency, and strong engineering judgment across submitted work Ideal Profile Strong candidates may have: • Strong Python development skills with experience building backend services, APIs, automation tools, or integration workflows, • Experience with Docker, Linux, local testing, debugging, and service configuration, • Familiarity with backend systems, API-based integrations, deployment pipelines, and application runtime environments, • Comfort working with configuration files, containerized systems, logs, build processes, and technical validation requirements, • Strong problem-solving skills and attention to technical detail, • Ability to work independently and communicate technical decisions clearly Educational Background • A degree or professional background in computer science, software engineering, information technology, computer engineering, systems engineering, or a related technical field is helpful, • Equivalent practical experience in Python development, backend engineering, DevOps-adjacent workflows, app integration, or technical debugging is also highly relevant Nice to Have • Experience with FastMCP, MCP servers, agent tooling, sandbox environments, or similar integration frameworks, • Experience integrating third-party applications, developer tools, web apps, desktop apps, databases, or internal technical systems, • Familiarity with containerized environments, Linux permissions, API authentication, local service orchestration, or deployment validation, • Experience preparing or reviewing technical documentation, setup guides, debug notes, service configs, or integration reports, • Strong attention to detail in backend-heavy, configuration-heavy, and testing-focused engineering environments Why This Opportunity • Apply Python backend and application integration expertise to structured remote project work, • Contribute to high-quality service development, sandbox integration, testing, and deployment-ready technical workflows, • Work on flexible assignments aligned with your software engineering background, • Use your engineering judgment in a focused, detail-oriented technical environment, • Remote structure with competitive hourly compensation Contract Details • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $60–$80 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance, • Work will not involve access to confidential or proprietary information from any employer, client, or institution About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

Job Description Firm Overview: Stable Rock is a next-generation outsourcing platform offering comprehensive back-office infrastructure and innovative services to early-stage and mid-sized enterprises. With our legacy dating back to 1975, for nearly 50 years we are renowned for our proficiency in accounting, financial advisory, and infrastructure support, currently serving over 400 US and international enterprises across diverse industries. At Stable Rock, we are the architects of success for entrepreneurs, founders, senior executives, management teams, CFOs, controllers, and business professionals. Our mission is to empower, scale, and fortify the bedrock of your enterprise - its IT, human resources, insurance, accounting, bookkeeping, tax, financial reporting, and the overall financial and operational infrastructure. Job Opportunity and Responsibilities: Stable Rock is seeking a highly collaborative, skilled and detail-oriented Manager to join and support the Accounting & CFO Services team. The ideal candidate will play an important role by preparing and analyzing financial information and ensuring accuracy and compliance. This position offers a unique opportunity to work with a variety of businesses across different industries and at different stages of their lifecycle, contributing to their financial health and success. This position features a hybrid work arrangement, blending in-office collaboration with remote flexibility. Key Responsibilities: • Develop an understanding of a client's business and aspects of their industry., • Client write ups and prepare financial statements on a monthly, quarterly, and annual basis., • Review and prepare clear and concise working papers., • Organize and consult with clients on transactional issues., • Assist with onboarding new clients., • Preparation of Key Performance Indicators (KPIs) and other management reports., • Assisting and maintaining clients' annual operating plan/budgets., • Provide training for new clients and staff in the use of shared software applications., • Manage multiple client engagements and projects concurrently with assigned teams., • Serve as a trusted advisor and build and maintain valued-added relationships with clients and their teams., • Contribute to special projects, as needed. Qualifications, Skills, and Experience: • Education: Bachelor's degree in Accounting, Finance, or related field required., • Experience: 5-7+ years of progressive experience in public accounting or related experience. Experience in Client Account Services is a plus., • Certifications: CPA certification required., • Skills and Qualifications:, • Demonstrated understanding of U.S. Generally Accepted Accounting Principles (GAAP) and ability to apply them to financial reporting and analysis., • Ability to manage multiple clients/projects and deadlines and handle a fast-paced environment where you can work both autonomously and, in a team-oriented setting., • Exceptional organizational, interpersonal, and communication skills., • Initiative, commitment to professional development, attention to detail, and client service excellence., • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally., • Ability to problem-solve and think both creatively and logically., • Software and Technology: High proficiency in Microsoft Excel and Word, knowledge of accounting G/L software such as Xero, QuickBooks (desktop and online), NetSuite, and Sage Intacct. Knowledge of E-Commerce platforms, inventory and SaaS software a plus. Location: Hybrid (New York, NY or Elmsford, NY) Compensation: Highly competitive all-in comp ($100,000 to $130,000) Benefits: • Medical, Dental, and Vision, • Health and Flexible Savings Accounts, • 401(k), • Paid time off Inclusion: Stable Rock is an equal opportunity employer and we value diversity at our firm. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply and are committed to building a team that reflects many different perspectives and experiences. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Application Process: Submit a resume, cover letter, and professional references to careers@stablerock.com. Job Posted by ApplicantPro

Job DescriptionThe role: Being a web designer at B12 is being a main contributor to the success of the company! At B12, our web designers use our design suite to put together initial websites for our customers after drafts have already been made by our AI. You'll work closely with our customer success team and our other design experts to focus on what you love most--design! If you enjoy freelancing, designing websites, and working in an open and creative environment, then the web designer role with B12 is the right fit for you! As a web designer you will: • Read and interpret customer briefs. Our current customers are small and medium-sized businesses ranging from cafés to real estate investment firms., • Given a new customer's content and preferences, as well as a website that has been automatically generated for the customer, use our Design Suite (a largely WYSIWYG website editor with support for custom HTML5/CSS overrides) to put an initial website together for the customer in ~4 hours., • Complete enhancement requests for existing customer websites, ranging from small changes to more complex customizations or design improvements., • As a fast-growing platform, there will be adjacent opportunities as reviewers and mentors for the right candidates who wish to grow with us. In our experience with past customers, designers spend single-digit numbers hours on each project, with iterative feedback from our team. You might intersperse multiple customers' project delivery while waiting on design feedback from the customer and our design lead. In addition to doing customer delivery work, you will be helping us co-design our Design Suite, as well as a workflow management tool called Orchestra. We have open sourced Orchestra, and are building it to empower creative and analytical experts in their work. You'll be a good fit if: • You are remote or a local NYC web designer., • You have excellent written English skills., • You have 3-5 years of web design experience and are excited to do customer-focused website delivery., • You have 1-2 years of HTML/CSS experience., • You are available minimum 10 hours a week, maximum 20 hours a week., • You are comfortable turning unstructured customer content and requests into into pixel-perfect web designs that work on all devices., • You are excited to receive feedback from a customer success manager or an art director, and are equally excited to push back on design decisions you disagree with., • You have desktop and mobile web design experience., • You are happy to work on a customer deliverable for a few hours at a time, and then move on to a different customer's deliverable., • You are excited to learn our Design Suite., • You care about and want to contribute to our mission of helping people do meaningful work.Don't fear:, • We're flexible on the number of years of previous experience for this role. We highly favor talent and interest., • Some candidates may see this list and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you're more wonderful than you think you are., • B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.Benefits:, • Get paid for your expertise, we value the skills you bring as a designer., • Grow within our community - join other designers in our network (we actively use Slack) and get feedback to help you grow., • Shape the future of work - we highly value your input and working together we hope to design tools to change the way we work. About B12 The workplace is undergoing rapid transformation, and B12 is on a mission to help people accomplish more at work. Orchestra, the engine behind B12's Human-assisted A.I. model, is currently used to help teams of expert designers build and manage beautiful and professional websites. Leveraging A.I. to streamline complex workflows, B12 delivers superior outcomes for both creative experts and customers who receive a high-touch experience and a self-optimizing website in days, not weeks. Using intelligent software to automate repetitive tasks, B12 allows people to leverage their expertise where it matters most, paving the way to greater craftsmanship, superhuman productivity, and a brighter future of work. Backed by one of the best human-machine teams in the world, B12 recently closed its $12.4M Series A round led by General Catalyst Partners, Breyer Capital, Founder Collective, SV Angel, and more.

Job Description Software Engineer Remote+ Travel if required POSITION SUMMARY: Under the supervision of the Software Engineering Manager, the Software Engineer is responsible for the development, support, and maintenance of our custom-developed applications. Responsibilities include, but are not limited to, developing information systems by studying operations, developing, installing, and maintaining software solutions. The Software Engineer prioritizes well, communicates clearly, and has a consistent track record of delivery and excellent software engineering skills. Must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time. The Software Engineer demonstrates analytic capability and the ability to support and maintain solutions. The ideal candidate must be self-motivated with a proven track record building high quality web and cloud applications, APIs, and databases. The candidate must be creative, organized, and analytical as well as adept at working in a team environment. ESSENTIAL FUNCTIONS: Develops, and supports applications for desktop, web, and mobile to meet key business objectives. Develops applications using C#, jQuery, JavaScript, Vue3/Prime Vue, CSS, HTML, Entity Framework, and T-SQL. Converts and maintains existing applications from VB.NET to C#. Gathers business requirements and develops conceptual and technical designs for multiple projects concurrently. Understands Git and Azure DevOps for code management and deployment. Troubleshoots, debugs, upgrades, and improves the performance of existing software. Documents processes of all projects to ensure future review and understanding. Documents and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Collaborates with the broader team to brainstorm and create new products Stays on the leading edge of development practices. Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Assessing the accuracy, neatness and thoroughness of the work assigned. Works full-time on site, five days per week. Provides after hour support when required. Performs other job duties as assigned by the Manager. COMPETENCIES: To perform this job successfully, the Software Engineer must be self-motivated, detail oriented and able stay on task. They must have a proven ability to research and solve problems in a timely Software Engineer - Job Description manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE: Bachelor's degree in computer science/related field or equivalent experience. Required Experience: Over 8 years of experience developing web applications utilizing C#, jQuery, JavaScript, Vue3/Prime Vue, CSS, HTML, Entity Framework, and T-SQL. Three (3) years of hands-on experience with Microsoft SQL Server and T-SQL. Solid understanding of RESTful services, object-oriented design and SQL databases. Expertise with Git and Azure DevOps for code management and deployment. Solid understanding and experience in SQL Server programming, SSRS and SSIS. Ability to effectively prioritize and manage multiple tasks to meet aggressive deadlines. Ability to troubleshoot, debug, upgrade, and improve the performance of existing software. Ability and willingness to learn new programming languages and technologies. Ability to work with peers in a highly collaborative, fast-paced environment. Strong ability to learn quickly and adapt to change. Strong listening, detail-oriented thinking, and creative problem-solving skills. TRAVEL REQUIREMENTS: Minimal travel required; may include occasional trips once or twice per year.

Job Description Position: AP & AR Coordinator Location: New York, NY (Fully Remote) Salary: $55K – $65 + Bonus Growing Non-Profit trade organization seeks a AP/AR Coordinator to join their team Responsibilities: · Process vendor invoices accurately and timely through Bill.com and related systems · Manage invoice approvals, coding, and payment processing workflows · Reconcile vendor statements and resolve discrepancies · Maintain organized AP records and documentation · Assist with month-end close activities related to payables · Generate and distribute invoices to customers/clients · Monitor incoming payments and follow up on outstanding balances · Apply payments and maintain accurate AR records in QuickBooks · Research and resolve billing discrepancies in a professional and timely manner · Maintain tracking spreadsheets, reconciliations, and operational reports · Support management with reporting requests and data analysis · Partner cross-functionally with operations, leadership, and external vendors/customers · Communicate professionally regarding billing, payment, and account inquiries · Participate in team meetings and support process improvement initiatives · Contribute to a collaborative and accountable remote work environment Qualifications · 3+ years of experience in accounts payable, accounts receivable, or general accounting support · Proficiency in QuickBooks (Desktop/Online) and Bill.com a plus · Advanced Microsoft Excel skills · Proven performance working in a remote environment required

Job Description Firm Overview: Stable Rock is a next-generation outsourcing platform offering comprehensive back-office infrastructure and innovative services to early-stage and mid-sized enterprises. With our legacy dating back to 1975, for nearly 50 years we are renowned for our proficiency in accounting, financial advisory, and infrastructure support, currently serving over 400 US and international enterprises across diverse industries. At Stable Rock, we are the architects of success for entrepreneurs, founders, senior executives, management teams, CFOs, controllers, and business professionals. Our mission is to empower, scale, and fortify the bedrock of your enterprise - its IT, human resources, insurance, accounting, bookkeeping, tax, financial reporting, and the overall financial and operational infrastructure. Job Opportunity and Responsibilities: Stable Rock is seeking a highly collaborative, skilled and detail-oriented Senior Associate to join and support the Accounting & CFO Services team. The ideal candidate will play an important role by preparing and analyzing financial information and ensuring accuracy and compliance. This position offers a unique opportunity to work with a variety of businesses across different industries and at different stages of their lifecycle, contributing to their financial health and success. This position features a hybrid work arrangement, blending in-office collaboration with remote flexibility. Key Responsibilities: • Financial Reporting & Analysis: Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statements; and monthly, quarterly, and annual financial reports for clients., • Bookkeeping & Accounting: Maintain accurate and up-to-date financial records for multiple clients. Reconcile bank statements, complete monthly and quarterly write-ups, make general journal entries, and help prepare the books for tax preparation and audits. Assist in the preparation of sales tax returns., • Client Service: Assist in the client servicing of assigned clients, addressing their financial queries and concerns. Build and maintain strong client relationships through regular communication and exceptional service. Assist in client meetings to discuss financial performance, provide recommendations, and plan for future needs., • Cross-Departmental Collaboration: Collaborate with other Stable Rock departments to provide integrated client services. Qualifications, Skills, and Experience: • Education: Bachelor's degree in Accounting, Finance, or related field required., • Experience: 3-5+ years in accounting/bookkeeping and finance or related field. Prior experience in public accounting or working with multiple clients simultaneously preferred., • Certifications: CPA or actively pursuing CPA certification is a plus., • Skills: Ability to manage multiple clients/projects and deadlines and handle a fast-paced environment where you can work both autonomously and in a team-oriented setting. Exceptional organizational, interpersonal, and communication skills. Initiative, commitment to professional development, attention to detail, and client service excellence., • Software and Technology: High proficiency in Microsoft Excel and Word, knowledge of accounting G/L software such as Xero, QuickBooks (desktop and online), NetSuite, and Sage Intacct. Knowledge of E-Commerce platforms, inventory and SaaS software a plus. Location: Hybrid (New York, NY or Elmsford, NY) Compensation: Highly competitive all-in comp ($75,000 to $95,000) Benefits: • Medical, Dental, and Vision, • Health and Flexible Savings Accounts, • 401(k), • Paid time off Inclusion: Stable Rock is an equal opportunity employer, and we value diversity at our firm. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply and are committed to building a team that reflects many different perspectives and experiences. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Job Posted by ApplicantPro

Job DescriptionDescription: Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan, • Employee Referral Program At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates, • Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply. Requirements: What We are Looking For: • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • Excellent written and verbal communication skills What You Will Bring: • 3-5 years of experience working as a field investigator required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule, • Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment Physical Requirements: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad., • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description Start Date: Flexible Schedule: This is a FFS 1099 position. Choose Your Set Schedule: Our therapy hours of operation is 8am to 3am ET seven days a week. We are specifically looking for clinician availability from 5:00pm onward in your local time zone, including weekends. Minimum 8 hours of commitment requested. Ability to flex up and down depending on student volumes. Summer hours are available but not required. About Us: At Mantra Health, we're dedicated to revolutionizing student mental health care. Partnering with a variety of universities and colleges across the country—including Columbia University, Texas Tech, and the Minnesota State school system—our mission is to provide universal access to high-quality mental health services for students. Since our founding in 2018, we've built a comprehensive treatment service for young adults with various mental health conditions. We've raised over $34 million to work with students at universities and colleges across the country. We're particularly proud that nearly two-thirds of students with access to Mantra report that Mantra's program helped them stay in school. From comprehensive tele-therapy to wellness coaching to tele-psychiatry, our diverse team is dedicated to ensuring that students not only survive but thrive. Join us in paving the way for a brighter, healthier future for students everywhere. What Our Clinicians Say About Working At Mantra Health: • "Very supportive and informative administration team!"⁠, • "They have a great EHR and the upper management seems very supportive"⁠, • "Mantra's collaborative MDs are well trained to train others with respect. I am impressed by one of the most common goals in common among all staff is to promote mental health among students! Great model!"⁠ Who We're Looking For: We are seeking independently NY licensed 1099 therapists to provide virtual therapy to college students. This is a fully remote position within the US. We are eager to welcome candidates from diverse backgrounds who share our commitment to making mental health care accessible and affordable for students across the United States. We are actively seeking BIPOC therapists to join our team, as we believe diversity enriches our community and helps us provide more comprehensive and culturally sensitive care to our students. However, we welcome all qualified applicants to apply and contribute to our mission. Work Weeks And Hours: • At least 8 hrs per week of availability (on average) during the academic year, • Ability to flex up and down depending on student volumes Compensation: • $87 per intake session completed (60-minute), • $65 per follow up session completed (45-minute), • $30 for all no-show appointments, • $60 per hour for attending monthly therapy training and all hands meetings As a Mantra Licensed Therapist, You Will: • Deliver high-quality, meaningful virtual therapy using evidence-based interventions such as Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), Action and Commitment Therapy (ACT), Dialectical Behavior Therapy (DBT), etc., • Utilize our advanced collaboration portal to connect with students, providing them with the support they need., • Work closely with campus treatment providers, supervisors, and peers to ensure cohesive care., • Maintain timely and precise records of all clinical interactions to ensure continuity of care., • Partner with our administrative support team to enhance overall student care, from initial outreach to resource provision., • Collaborate with leadership during critical patient scenarios to ensure the best outcomes., • Become an expert in our unique care model, enabling you to effectively support college students and continually refine your therapeutic skills. Who You Are: • Hold active independent clinical licensure (LCSW, LMFT, LPC, LMHC) in NY. Multi-state licensure is an added advantage as we operate in all 50 states., • Ability to conduct thorough biopsychosocial intakes with clear diagnostic assessments., • Skillfully combine conceptual insights with appropriate treatment plans., • Adept at treating a diverse cohort of students with respect and understanding., • Identify and manage escalating risk scenarios effectively., • Equipped with a laptop/desktop computer with quality video camera and a stable internet connection to facilitate virtual therapy. Why choose Mantra? • Flexible Schedule: Set your own hours, and enjoy the benefits of 100% remote work., • Growth Opportunities: Take advantage of our cross-licensing sponsorship to expand your professional credentials., • Protected Practice: Benefit from company-sponsored malpractice insurance to ensure your practice is safeguarded., • Collaborative Environment: Opt-in for clinical consultations and relish the support of our embedded administrative team., • College Population: Work with highly motivated college students to make an impact during the most pivotal periods of their lives. If you have any questions, please feel free to email us at recruiting@mantrahealth.com Mantra health is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office. This position is a full-time on site position. The Position This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands. Key Responsibilities: • Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires., • Collect and track equipment from departed end users following standardized asset tracking procedures., • Provide support for video conferencing and related A/V on-site systems., • Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills., • Collaborate with other team members on tasks or requests, in an efficient and expeditious manner., • Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office., • Adhere to organizational change management processes., • Perform special duties, tasks, or projects, as required. Qualifications • Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:, • Windows 10 & Windows 11 Operating Systems, • Microsoft Office O365 with a strong acumen in Outlook, • Desktop client v. web-based applications, • Active Directory & Azure AD, • Zoom Rooms & Microsoft Teams, • Desktop Driver Controls, • All-in-One Monitors, • VPN, Remote Access, & Cloud Network Access, • Virtual Desktop Environments and Functions, • Cloud & On-Prem Telephony functions, • Desktop imaging & BIOS controls, • LAN and SD-WAN support, • Minimum 3 years working in ITSM and ITIL environments., • Self-starter with the ability to manage own time effectively and work autonomously., • Ability to lift and move items up to 50 lbs., • Ability to travel throughout the region, if needed., • Experience working in an environment that promotes active listening, transparency, and customer-centric service., • Experience in system operations and/or administration a plus., • Prior law firm experience a big plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst., • ITIL4 certification preferred (in-house training is available). Education • Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $70,000—$80,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.#ZR

Job Description Qualifications • A strong customer service mindset with attention to detail required, • Must learn on the job all details necessary to address all desktop support issues, and develop knowledge of the firm’s software applications and IT Support Desk tools such as the ticketing system and remote access software, • Ability to communicate clearly and succinctly, and be effective in relating technical subject matter to all levels of staff and end users, • Effectively take ownership of IT projects as directed, • Interact constructively with technical staff, managers, legal, secretarial and administrative staff in the firm, • Desired skills include Active Directory, Outlook, Exchange, eDocs, iManage, Windows 10, Tracking Systems, MS Office 2013, RSA SecurID, MobileIron, iPhone, iPad , Android, Remote Access Software, VPN, Innova, Nuance, Citrix and Mac applications/OS, • Ability to act with a high degree of professionalism, be a self – starter, and demonstrate above average communication skills Responsibilities • Effectively communicate in a professional manner with all levels of attorneys and staff, • Responds to requests from IT customers, courteously assists and resolves issues as quickly as possible, • Create a ticketing system entry for all reported issues for tracking and recordkeeping, • Works closely with Desktop Analysts to troubleshoot desktop issues, helps to resolve the problem at once, and escalates unresolved issues to appropriate IT staff immediately, • Becomes familiar with troubleshooting procedures for Windows applications, DM5, Citrix, Innova, and other applications, • Familiar with troubleshooting printer problems, • Work on special projects as required by IT management, • Provides assistance to Senior Telecom Analyst as necessary to install and troubleshoot phones and wireless devices

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer-oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Provide more in-depth troubleshooting for complex issues and administration for advanced technical requests that cannot be resolved through first-level or second-level support. Hardware Support • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Security appliances and hardware. Software Support • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Set up, test, deploy and maintain computer patch management solution. Maintenance • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Keep physical and virtual computer patterns and images up-to-date with latest security patches and software versions. Documentation • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Conduct user training, gather feedback, and update training guides as needed. Inventory • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Set up, test, deploy and maintain corporate asset management tool. Additional Responsibilities • Learn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience applying intermediate to advanced technical capabilities to diagnose and resolve issues. Hardware Support • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • A plus to have experience assisting with, managing and supporting data center IT infrastructure and components such as: network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices. Software Support • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience managing door access control solutions. Maintenance • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • Experience creating, drafting, updating and maintaining advanced technical checklists, processes, and user facing guides, manuals and how to's. Inventory • Experience managing inventory with an asset management tool or Excel. Requirements • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Onsite-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: www.TalentSolutionPartners.comTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at: www.TalentSolutionPartners.com

Desktop Technicians will support. Enroll and support mobile devices. Provide hands‑on, desk‑side and remote technical support to end users throughout onboarding and upgrade activiti.

Job Description The Marlene Meyerson Jewish Community Center in Manhattan is looking for a Help Desk Support Specialist to join the team! The Help Desk Support Specialist provides technical support and maintains the organization's desktop and laptop computing environment for 500 end users. This role also assists the Network Systems Administrator in managing the local area network, servers, internet connectivity, and voice and data systems. Responsibilities include responding to users' technical requests, installing and maintaining hardware and software, and troubleshooting issues in person, by telephone, email, or remote access. Accurate documentation within the ticketing system and a strong commitment to professional customer service are essential components of this role. Please note: This is a temporary position that will last approximately three (3) months from date of hire with the possibility to go permanent. The Marlene Meyerson Jewish Community Center of Manhattan Together with our community, the Marlene Meyerson JCC Manhattan creates a welcoming and vibrant environment where individuals from all walks of life come together to connect, grow, and learn. Rooted in Jewish values, it is a cornerstone of the Upper West Side that provides something for every stage of life through a multifaceted array of offerings, spanning comprehensive children's and family programs, cutting-edge health and wellness, thought-provoking arts and culture, and vital social services. It imagines Jewish life that is inclusive and diverse, creating a supportive space for people of all backgrounds to engage, nurture their well-being, and find a deep sense of belonging. KEY RESPONSIBILITIES • Provide on-site and remote technical support for desktops, laptops, mobile devices, desk phones, and printers., • Install, configure, diagnose, repair, and upgrade Windows PC / Mac hardware and software., • Troubleshoot and resolve issues related to computers, network connectivity, and printers, • Document all requests and resolutions in the ticketing system, • Prepare equipment and access for new employees, including hardware, software, phone, and network connectivity., • Support employee onboarding and offboarding processes., • Assist with server and desktop patching and maintenance., • Maintain hardware and software license inventory., • Administer Google Workspace accounts, including email, groups, calendars, and documents, • Assist with maintenance and expansion of voice and data cabling infrastructure, • Support the organization's phone and voicemail systems, including adds, moves, changes, extensions, and call attendant administration., • Participate in IT projects and other assigned initiatives, • Work in coordination with the Network Systems Administrator to ensure system reliability and performance. Please note that this job description is not intended to cover or list in full the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. REQUIREMENTS • Bachelor's degree in Information Technology or a related field preferred, • Relevant technical certifications are an asset, • Minimum of five (5) years of IT support experience required, • Working knowledge of Active Directory, LAN, WAN, VPN, DHCP, DNS, and TCP/IP, • Experience with VOIP systems, firewalls, and network switches, • Strong knowledge of PC and Mac hardware and troubleshooting, • Proficiency with Microsoft operating systems, • Ability to interpret technical manuals and documentation, • Strong customer service orientation, • Ability to prioritize and perform effectively in a fast-paced environment, • Excellent interpersonal, written, and verbal communication skills, • Analytical and detail-oriented problem solver, • Ability to work effectively within a collaborative team environment, • Ability to lift and transport computers and related equipment, • Availability for occasional evening or weekend work during maintenance or peak periods, • Required availability to work on New Year's Day WHAT WE OFFER • Supportive, mission-driven work environment., • Opportunities for professional development and mentorship, • Access to all the JCC's cultural, learning, arts, and film programs, • Investment in professional development and leadership skills, • Free fitness membership for the pool and health club, • Discounts on other JCC programs Additional benefits are available to our full-time permanent employees. Work Schedule: This role is in office 5 days a week in the Upper West Side. Salary Range: The position offers a compensation of $32.00-$35.00 per hour, commensurate with experience. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.