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Job DescriptionDescription: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy. At PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving. By combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve. Our work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don’t just strengthen connections — we capture, curate, and preserve the world’s stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: • A love for sales and a positive, challenge-driven mindset., • Resilience, dedication to excellence, and a results-oriented approach., • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners., • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call., • Strong keyboarding, spelling, and attention to detail. Our Culture! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures., • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection., • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA., • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred)., • Minimum High School Degree or Equivalent., • Must complete a background check within 48 hours of receiving an offer., • Must complete a reference check (3 professional references needed)., • Must have a quiet workspace: Free of disruptions for professional call handling., • Experience preferred in making high-volume sales calls., • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi., • Must have a Download speed above 10/Upload Speed above 5., • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: • Rate of pay: $16 per hour + uncapped commission., • Average Associates earn $40K to $45K per year!, • Top Performers earn $45K plus per year!, • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST., • Scheduled one-hour lunch and two 15-minute breaks daily., • Monday - Friday, offering full-time shifts only. Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR

Job Description WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. IT Technician – Device Provisioning, Asset Management & Executive Support We are seeking an IT Technician with a strong focus on device provisioning, Microsoft Entra ID (Azure AD) joining, Windows Autopilot configuration, IT asset management, and end-user troubleshooting and support. This role provides remote and onsite technical support, including white-glove support for C-suite and executive-level employees, ensuring devices are properly tracked, secured, and supported throughout their lifecycle. Key Responsibilities Device Provisioning & Configuration • Provision, configure, and deploy Windows devices using Microsoft Autopilot, • Entra join devices and ensure proper identity, security, and compliance posture, • Configure and manage Autopilot deployment profiles and device configuration policies, • Apply, monitor, and troubleshoot Intune configuration, compliance, and application deployment policies, • Resolve device enrollment, provisioning, and policy assignment issues Asset Management & Lifecycle Tracking • Maintain accurate inventory of IT assets, including laptops, peripherals, and mobile devices, • Track asset lifecycle from procurement through deployment, reassignment, and retirement, • Ensure devices are properly tagged, documented, and assigned to users, • Coordinate device refreshes, replacements, and returns, • Support audit, compliance, and reporting requirements related to asset management Identity & Access Support • Support Microsoft Entra ID (Azure AD) user and device administration, • Troubleshoot sign-in, access, MFA, and device compliance issues, • Assist with Conditional Access–related access validation and troubleshooting End-User, Executive & Remote Support • Provide Tier 1–2 remote and onsite technical support for hardware, software, and OS issues, • Deliver high-touch, white-glove support for C-suite and executive-level users, including priority incident handling and device setup, • Support onboarding and offboarding, including executive device provisioning and secure handoff, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business application issues, • Maintain professionalism, discretion, and urgency when supporting executive users Operational & Documentation Duties • Document incidents, asset updates, and resolutions in the ticketing system, • Maintain and improve documentation for provisioning, asset management, and support workflows, • Collaborate with system administrators, security teams, and leadership on IT initiatives, • Identify opportunities to improve automation, standardization, and overall user experience Required Qualifications • 1–3 years of experience in IT support, desktop support, or endpoint management, • Hands-on experience with:, • Microsoft Entra ID (Azure AD), • Windows Autopilot, • Microsoft Intune / Endpoint Manager, • Experience with IT asset management and inventory tracking, • Experience providing remote and onsite technical support, • Strong Windows 10/11 troubleshooting skills, • Professional communication skills, including executive-facing support Preferred Qualifications • Experience supporting C-suite or executive leadership, • Familiarity with Conditional Access, SSO, and MFA, • Microsoft 365 administration experience, • Experience in a cloud-first or hybrid IT environment Skills & Competencies • Endpoint and asset lifecycle management, • Executive-level customer service and discretion, • Strong troubleshooting and analytical skills, • Clear communication with technical and non-technical users, • Ability to prioritize high-impact issues effectively #LI-Onsite NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

Job DescriptionA successful Support Engineer / Project Manager demonstrates strong troubleshooting skills across software, hardware, cloud, and network technologies while also taking ownership of technical project coordination from planning through completion. This role serves as both an advanced support resource and a project lead, handling escalated technical issues while managing timelines, client communication, scheduling, and coordination across multiple concurrent projects.Candidates should have proven experience working in a fast-paced IT support environment and the ability to balance hands-on technical work with organization, communication, and follow-through. This individual should be comfortable serving as a point of contact for users, clients, vendors, and internal team members, ensuring both support issues and project deliverables are completed professionally, accurately, and on time. Requirements BASIC QUALIFICATIONS: • Bachelor’s degree in computer science, Information Technology, or related discipline or more than 3+ years of related experience., • 3+ years of desktop support experience, including hardware and software troubleshooting., • 2+ years supporting Microsoft 365 administration and endpoint security tools., • 2+ years of hands-on Azure and/or Intune administration experience., • Experience coordinating technical projects, implementations, upgrades, or client-facing deliverables., • Strong understanding of computers, networks, and how they are used in business environments., • Excellent written and verbal communication skills., • Strong organizational, scheduling, and follow-up skills., • Ability to work in a team environment while independently resolving complex technical issues., • Microsoft Azure AD, Intune, and conditional access policies, • Microsoft 365 admin center, including licensing, mail flow, security, and compliance, • Endpoint Detection & Response (EDR) solutions and patch management, • Windows Server 2016/2019/2022, Active Directory, DNS, and DHCP, • Network support and troubleshooting, including firewalls, switches, and wireless access points, • VoIP technologies such as Asterisk, Cisco, or equivalent, • Windows 10/11 and common business applications, • Remote monitoring and management (RMM) tools, • PowerShell scripting or automation experience is a plus, • Relevant certifications such as CompTIA Network+, Microsoft 365 Certified, or similar preferred, • Ability to manage priorities, deadlines, dependencies, and moving parts across multiple simultaneous projects, • Serve as an escalation point for Tier I technicians and assist in resolving complex technical issues., • Perform advanced troubleshooting for desktops, laptops, networking equipment, cloud services, and business applications., • Respond to escalated service tickets in a timely and professional manner., • Mentor junior technicians and contribute to documentation and knowledge sharing., • Assist with the deployment and configuration of computers, software, and peripherals., • Manage advanced Microsoft 365 tasks, including migrations, permissions, and advanced configurations., • Administer Active Directory, Intune, DNS, DHCP, and group policies., • Participate in system health monitoring, backups, and patching procedures., • Coordinate with vendors or third-party support as needed for issue resolution., • Maintain accurate ticket documentation and adhere to service expectations and SLAs., • Lead and coordinate technical projects, including upgrades, deployments, migrations, and infrastructure improvements., • Own project timelines and help ensure deliverables are completed on schedule., • Communicate directly with clients regarding project plans, status updates, scheduling, expectations, and next steps., • Build, maintain, and adjust project schedules based on priorities, dependencies, and resource availability., • Coordinate work across multiple projects at once, keeping tasks organized and stakeholders informed., • Identify project risks, delays, or blockers and escalate concerns appropriately., • Work closely with technical staff and leadership to ensure projects are aligned, properly scheduled, and successfully executed., • $70,000–$85,000/year + paid on-call bonus, • PTO accrual begins after 90 days and increases over time, • Health insurance (Florida Blue plans; Enterfusion covers 60% of employee premium), • 100% company-paid dental, vision, and life insurance, • Short- & long-term disability, • SIMPLE IRA with company match, • Certification/training reimbursement

Job DescriptionDescription: General: The PC Specialist I provides customer support for the IT Department to include end user support, minimal network support, general equipment maintenance, and inventory management. Requirements: • Organizational skills and ability to multi-task, • Proficient in (hardware/software) setup of new computers, • Basic knowledge of Windows Servers, Active Directory, DHCP, DNS, FTP, VPN, TCP/IP, network topology, Azure, Remote Desktop, network printers and scanners, • Proficient in Microsoft Office/Office 365 and cloud computing, • Experience troubleshooting hardware and software problems., • Basic knowledge of audio/visual systems, including conference room equipment., • Knowledge of software distribution tools, • Strong verbal and written communication skills, • Positive and motivating attitude, • Customer service to employees with hardware/software issues, • Ensure computers interconnect seamlessly with diverse systems including associated storage systems, email servers, computer conferencing system, application servers and administrative systems., • To document and switch out any hardware which is malfunctioning, • Track/order parts inventory for adequate supply of needed components., • Resolve daily email support ticket requests., • Assist the IT department with various projects., • Performs miscellaneous job-related duties as assigned., • Experience with MS Server, Azure, LAN/WAN Hardware, and troubleshooting required., • Excellent communication skills with a positive attitude., • Excellent organizational skills, flexibility, prioritization, and multi-tasking skills., • Mentors and takes lead with other technicians., • The ability to function in a service capacity., • Must attend virtual training classes to ensure firm is at the cutting edge of technology., • Must utilize Udemy for Business., • Shows progress in working towards obtaining professional certifications. Must be able to sit and/or stand for long periods of time, able to handle stressful situations and multi-tasking, able to work under time constraints, long hours may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Overtime (40+ hours) may be required as needed. WORK ENVIRONMENT: Must be able to handle stressful situations, multi-tasking, and working within reasonable time constraints to meet production schedules and budgets. Will work in normal office environment and may also be required to work outside of a normal office from time-to-time. The above criteria has been developed to establish guidelines for this position, but note that these are only guidelines, and a person’s ability, talent, effort, personality, and other aspects of the profession shall become a deciding factor for each position. Promotions are dependent on effort, attitude, ability, need, and schooling and should not be considered automatic. Cuhaci & Peterson provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cuhaci & Peterson complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Additionally, this job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship between the employee and Cuhaci & Peterson Architects, Engineers & Planners, Inc. Requirements:

Job Description At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support. Requirements: • 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers, • Technical certifications or training equivalent to A+ and Network+ preferred, • Prior experience in an MSP or support environment highly desirable, • Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus, • Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable, • Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others Responsibilities: • Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations, • Work directly with clients and internal staff of varying technical abilities, • Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments, • Participate in projects when needed If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team! Powered by JazzHR NntlPklkyT

Job Description:\n\nOnsite Data Center IT Infrastructure Technician Location - Onsite Orlando, FLStart - April 2026 - September 2026 - with possible extention The IT Infrastructure Smart Hands Technicians will act as an on-site extension of the IT and data center operations team, providing hands-on technical support for networking, servers, storage, and related infrastructure. This role is responsible for carrying out physical tasks under the guidance of remote engineers and project teams, ensuring the proper installation, maintenance, troubleshooting, and documentation of activities in the data center and server room.The ideal technician will possess strong technical skills, attention to detail, and the ability to follow detailed instructions. Reliable transportation is required, as some responsibilities will take place at the Santa Clara data center and other local sites as needed.Key ResponsibilitiesNetworking Smart Hands SupportInstall, cable, and secure network equipment, including switches, routers, and access points.Mount, configure, and test wireless access points following company standards and installation guidelines.Perform patch panel terminations, structured cabling, labeling, and cable management tasks.Assist remote network engineers with port mapping, hardware replacements, and connectivity validation.Conduct basic network diagnostics and report findings back to remote teams.Support circuit turn-ups, cross-connect installations, and network expansion activities in coordination with service providers and internal teams. Server, Storage & Hardware SupportRack, stack, and cable servers, storage arrays, and related hardware following established standards and best practices.Assist with hardware repairs and upgrades, such as memory, drive, or component replacements, under the direction of remote engineers.Record asset information such as serial numbers, asset tags, and physical locations for tracking and lifecycle management.Decommission retired equipment, ensuring proper data sanitization and following company procedures for safe removal.Maintain accurate documentation of installed, moved, or decommissioned hardware.Confirm all deployed hardware is covered by an active manufacturer or third-party warranty before installation. Data Center & Server Room OperationsMaintain a clean, organized, and secure data center and server room environment.Monitor and report environmental conditions, including power, cooling, and rack space utilization.Perform preventive maintenance tasks, including cable management and PDU inspections.Provide on-site support for urgent troubleshooting and incident response activities.Perform remedial tasks as required under the direction of IT management, including basic corrective actions to maintain operational readiness. Documentation & Process AdherenceFollow detailed instructions, SOPs, and task checklists provided by remote teams.Maintain up-to-date documentation, including port maps, rack elevations, and change records.Provide regular status updates and report task completion to leadership teams.Ensure compliance with operational standards, security policies, and safety guidelines at all times. Required Skills and QualificationsTechnical SkillsStrong understanding of OSI layer-1Understanding of fiber-optic connectivityGeneral understanding of transmit vs receiveGeneral understanding of fiber-optic light power attenuationGeneral understanding of why fiber-optic connections need to be cleanGeneral understanding of use of fiber-optic attenuatorsGeneral understanding of fiber connection types (LC vs SC // duplex vs simplex)General understanding of MTP12/MPO fiber optic connectionsGeneral understanding of fiber wavelength types (multimode vs singlemode)General understanding of SFP vs QSFP optical transceiversGeneral understanding of how to troubleshoot fiber systems with a laser fault finderGeneral understanding of fiber-optic bend radius best practicesUnderstanding of copper connectivityGeneral understanding of copper termination types (T568-A vs T568-B)General understanding of Cat5e vs Cat6 vs Cat6AGeneral understanding of distance limitations for copper cablingGeneral understanding of how to troubleshoot copper systems with a tone testerGeneral understanding of the difference between stranded copper and solid copper cablingGeneral conceptual understanding of VLANs and IP addressingHands-on experience with installing and configuring wireless access points and wired networking devices.Proficiency in structured cabling practices, including patch panel terminations and cable labeling.Familiarity with networking equipment from vendors such as Cisco, Arista, or Juniper.Basic understanding of server and storage hardware components.Ability to interpret and follow network diagrams, wiring layouts, and rack elevation plans. Soft SkillsExceptional attention to detail and accuracy in performing physical tasks.Clear, professional communication skills for collaborating with remote teams.Strong problem-solving abilities with a focus on following instructions and delivering reliable results.Ability to work independently while staying aligned with team objectives and directives.High level of professionalism and accountability when handling sensitive systems and data. Other RequirementsReliable transportation to travel to local sites as required.Ability to lift and move equipment weighing up to 50 lbs safely.Availability to work after-hours or weekends for critical tasks or emergency support as required.Adherence to all safety protocols, including the proper use of personal protective equipment (PPE) when necessary.Strong organizational skills to manage multiple tasks and priorities effectively.Ability to communicate status updates clearly and promptly to internal teams and management.Commitment to following established data center and IT operational procedures without deviation.Comfortable working in secure, controlled environments with limited access and strict process guidelines.Professional demeanor and appearance when interacting with internal teams, vendors, or facility staff. Location - Onsite Orlando, FLStart - March 2026 - September 2026 - with possible extention The IT Infrastructure Smart Hands Technicians will act as an on-site extension of the IT and data center operations team, providing hands-on technical support for networking, servers, storage, and related infrastructure. This role is responsible for carrying out physical tasks under the guidance of remote engineers and project teams, ensuring the proper installation, maintenance, troubleshooting, and documentation of activities in the data center and server room.The ideal technician will possess strong technical skills, attention to detail, and the ability to follow detailed instructions. Reliable transportation is required, as some responsibilities will take place at the Santa Clara data center and other local sites as needed.Key ResponsibilitiesNetworking Smart Hands SupportInstall, cable, and secure network equipment, including switches, routers, and access points.Mount, configure, and test wireless access points following company standards and installation guidelines.Perform patch panel terminations, structured cabling, labeling, and cable management tasks.Assist remote network engineers with port mapping, hardware replacements, and connectivity validation.Conduct basic network diagnostics and report findings back to remote teams.Support circuit turn-ups, cross-connect installations, and network expansion activities in coordination with service providers and internal teams. Server, Storage & Hardware SupportRack, stack, and cable servers, storage arrays, and related hardware following established standards and best practices.Assist with hardware repairs and upgrades, such as memory, drive, or component replacements, under the direction of remote engineers.Record asset information such as serial numbers, asset tags, and physical locations for tracking and lifecycle management.Decommission retired equipment, ensuring proper data sanitization and following company procedures for safe removal.Maintain accurate documentation of installed, moved, or decommissioned hardware.Confirm all deployed hardware is covered by an active manufacturer or third-party warranty before installation. Data Center & Server Room OperationsMaintain a clean, organized, and secure data center and server room environment.Monitor and report environmental conditions, including power, cooling, and rack space utilization.Perform preventive maintenance tasks, including cable management and PDU inspections.Provide on-site support for urgent troubleshooting and incident response activities.Perform remedial tasks as required under the direction of IT management, including basic corrective actions to maintain operational readiness. Documentation & Process AdherenceFollow detailed instructions, SOPs, and task checklists provided by remote teams.Maintain up-to-date documentation, including port maps, rack elevations, and change records.Provide regular status updates and report task completion to leadership teams.Ensure compliance with operational standards, security policies, and safety guidelines at all times. Required Skills and QualificationsTechnical SkillsStrong understanding of OSI layer-1Understanding of fiber-optic connectivityGeneral understanding of transmit vs receiveGeneral understanding of fiber-optic light power attenuationGeneral understanding of why fiber-optic connections need to be cleanGeneral understanding of use of fiber-optic attenuatorsGeneral understanding of fiber connection types (LC vs SC // duplex vs simplex)General understanding of MTP12/MPO fiber optic connectionsGeneral understanding of fiber wavelength types (multimode vs singlemode)General understanding of SFP vs QSFP optical transceiversGeneral understanding of how to troubleshoot fiber systems with a laser fault finderGeneral understanding of fiber-optic bend radius best practicesUnderstanding of copper connectivityGeneral understanding of copper termination types (T568-A vs T568-B)General understanding of Cat5e vs Cat6 vs Cat6AGeneral understanding of distance limitations for copper cablingGeneral understanding of how to troubleshoot copper systems with a tone testerGeneral understanding of the difference between stranded copper and solid copper cablingGeneral conceptual understanding of VLANs and IP addressingHands-on experience with installing and configuring wireless access points and wired networking devices.Proficiency in structured cabling practices, including patch panel terminations and cable labeling.Familiarity with networking equipment from vendors such as Cisco, Arista, or Juniper.Basic understanding of server and storage hardware components.Ability to interpret and follow network diagrams, wiring layouts, and rack elevation plans. Soft SkillsExceptional attention to detail and accuracy in performing physical tasks.Clear, professional communication skills for collaborating with remote teams.Strong problem-solving abilities with a focus on following instructions and delivering reliable results.Ability to work independently while staying aligned with team objectives and directives.High level of professionalism and accountability when handling sensitive systems and data. Other RequirementsReliable transportation to travel to local sites as required.Ability to lift and move equipment weighing up to 50 lbs safely.Availability to work after-hours or weekends for critical tasks or emergency support as required.Adherence to all safety protocols, including the proper use of personal protective equipment (PPE) when necessary.Strong organizational skills to manage multiple tasks and priorities effectively.Ability to communicate status updates clearly and promptly to internal teams and management.Commitment to following established data center and IT operational procedures without deviation.Comfortable working in secure, controlled environments with limited access and strict process guidelines.Professional demeanor and appearance when interacting with internal teams, vendors, or facility staff. Additional InformationAll candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks. \n\nCompany Description:\n\nF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\n\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description The Associate IT Service Desk Analyst is responsible for acknowledging, triaging, and resolving advanced remote hardware and software incidents. The analyst responds to incoming tickets, phone calls, and service requests while documenting all work in the ticketing system. The role includes troubleshooting issues across technologies such as Active Directory, Office 365, Exchange, Citrix, VPN, virtual desktops, Windows, MAC OS, mobile devices, printers, and standard business applications. The analyst performs in depth problem analysis, executes thorough troubleshooting steps, and escalates issues when appropriate. The position collaborates with team members to identify trends, improve processes, and maintain strong service delivery. The analyst provides a high level of customer service during every interaction and follows up with end users to confirm successful resolution. The role also requires staying current on evolving tools and technologies through ongoing training. Required Skills & Experience • 1 year of experience in a service desk or technical support role (Help desk, Desktop support, Service Desk), • IT experience - troubleshooting technologies like Active Directory, Citrix, Exchange, Office 365, MAC OS, Windows, VPN, virtual desktop tools, printers, and mobile devices, • Experience using a ticketing system and documenting troubleshooting steps, • Strong Customer Service Skills, • Associate's Degree Compensation: $18/hr to $21/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job DescriptionDescription: Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates, • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • 3-5 years of experience working as a field investigator required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad. Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description Overview Handshake is seeking experienced Attorneys to support AI research through flexible, hourly contract work. This is not a traditional full-time law firm, in-house counsel, or government role. You’ll use your real-world legal expertise and professional judgment to evaluate AI-generated content and provide feedback that helps AI better understand legal analysis, statutory interpretation, case law reasoning, drafting standards, and professional legal communication. This is an ongoing, project-based opportunity that can be done alongside research, teaching, postdoctoral work, or industry employment. Details This project involves using your professional experience as an Attorney to design job-related prompts and review AI-generated responses for legal accuracy, sound reasoning, clarity, and relevance to real-world legal practice. * Status: Independent contractor (not a full-time employee role) * Location: Fully remote; work from anywhere with a reliable internet connection and access to a desktop or laptop computer * Schedule: Flexible and asynchronous, with no minimum hour requirement. Many contributors work approximately 5–20 hours per week when assigned to an active project * Duration: The Handshake AI program runs year-round, with projects opening periodically across different areas of expertise. Placement depends on current project needs, with opportunities to be considered for future projects as they become available Qualifications * Juris Doctor (JD) degree from an accredited law school * Active or previously active law license in good standing * Professional experience practicing law in a firm, corporate, or government setting * Strong written communication skills and attention to detail * Comfort working independently and following written guidelines * Professional judgment, reliability, and a high standard of discretion and confidentiality, especially with sensitive or proprietary information No prior AI or technical experience is required. Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school’s requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We have both part time and full time positions available. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: ● High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed ● Dedicated home office space, which is free from distraction and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you ● A personal desktop computer running Windows 10 or higher, with 8 GB of RAM (Windows 11 must have a Core i3 processor, or better; Windows 10 must have Dual Core Processor 2.0 GHz, or better). Laptops are not eligible for the work-at-home agent program ● A 19″ flat panel monitor (minimum), multiple displays recommended and preferred ● A webcam, for training, compliance and collaboration purposes ● A wired network connection (wireless is not permitted) ● An approved-brand USB headset for VOIP ● A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Technical Support Specialist - Device Management to join their team! As a technical Support Specialist with an emphasis on device management, you'll play a key role in making sure classes, events, and shared spaces run smoothly, helping the campus community feel confident with technology, and keepin

As a growing IT Managed Security Service Provider/Managed Service Provider (MSSP/MSP), we assist our clients in enhancing technology within their organizations, providing regular maintenance and troubleshooting support, as well as leading projects encompassing all facets of IT systems for small to m

Support and troubleshoot networking, firewall, and VPN configurations.

This is a full-time opportunity with first-year earnings typically between $62,000 and $85,000, with strong support and room to grow over time. Important: this is not an IT or technical support role.

Ability to work in fast-paced enterprise environments and support large-scale infrastructure. Experience with Microsoft Exchange to include the administration of exchange on-prem or hybrid environments, managing mail flow, transport rules, mailbox provisioning, troubleshooting, support migrations, p

This role is responsible for installing, configuring, and maintaining computing infrastructure, operating systems, and middleware products across all computer platforms, including mainframes, workstations, servers, and web servers, in support of 24x7 business processes. Key Responsibilities Lead ent

The Senior System Administrator will support both on-premise systems and an Azure-based cloud infrastructure, ensuring secure, reliable, and efficient IT operations. This position is ideal for a proactive, self-sufficient IT professional who thrives in a hands-on environment and enjoys supporting en

This role is responsible for installing, configuring, and maintaining computing infrastructure, operating systems, and middleware products across all computer platforms, including mainframes, workstations, servers, and web servers, in support of 24x7 business processes. Key Responsibilities Lead ent

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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