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Job DescriptionCareer Renew is recruiting for one of its clients a Senior Software Engineer (Backend) - this is a fully remote role for US based candidates. We build infrastructure that delivers massive amounts of web data to the companies training the world’s most powerful AI models. We're the team that helps to power and support us, a bandwidth-sharing network that lets us operate a massive distributed crawler, giving us unique access to high-quality public web data at global scale. On top of that, we’ve built pipelines for ingesting, segmenting, and annotating billions of videos, transcripts, and audio files, powering dataset creation for frontier labs. We’re lean, technical, and move fast. No red tape, no slow decision-making; just a team of builders pushing to expand what’s possible for open web data and AI. The Role. We are looking for a Senior Software Engineer (Backend) who is experienced and brings deep expertise in backend development. You will join a small, talented team and lead efforts to architect scalable solutions, drive technical excellence, and support our vision for a future where we play a critical role in shaping the internet's evolution. Who You Are. * BS or MS degree in a STEM major or equivalent job experience required * 4+ years experience in software development and writing very high quality code that is robust and easy to maintain * Knowledge on how to build large scalable systems * Knowledge and experience in identifying and solving issues with intricate, live software systems, as well as in-depth familiarity with contemporary software development processes such as continuous integration and continuous deployment. * Professional or native English language proficiency What You'll Be Doing. * Develop new features and software improvements * Test, deploy and debug backend API services * Write clear, tested, documented code * Create and review technical design, code, and documentation * Contribute to our infrastructure which includes mobile, desktop and server-side applications Technologies Used. * C/C++, Go, Javascript Why Work With Us: * Opportunity. We are at at the forefront of developing a web-scale crawler and knowledge graph that allows ordinary people to participate in the process, and share in the benefits of AI development. * Culture. We’re a lean team working together to achieve a very ambitious goal of improving access to public web data and distributing the value of AI to the people. We prioritize low ego and high output. * Work Remotely * Compensation. You’ll receive a competitive salary, benefits and equity package. Compensation & Package Base Salary + Tokens/Equity

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Overview: We are seeking a highly capable Field Engineer who thrives in client-facing environments and has a strong background in networking and end-user support. This role plays a critical part in the success of Cortavo’s managed service delivery model handling everything from complex onsite issues and installations to remote troubleshooting and documentation. This position demands the ability to handle multiple projects concurrently and respond positively to sudden changes in priorities. The Field Engineer represents Cortavo directly with clients and their end users, and is expected to demonstrate technical proficiency, clear communication, and an ability to adapt to evolving needs and schedules. This is a hybrid field role requiring: • Onsite support at client locations at least once per week (or more, based on the discretion of the hiring manager), • Travel on short notice to other client sites when needed, • Occasional overnight travel, including multi-day deployments *When not onsite, the Field Engineer will provide remote support and collaborate with internal teams to close tickets and improve documentation. This role has dual reporting to the Service Delivery Manager and the Service Delivery Team Lead. Responsibilities: • Deliver exceptional onsite and remote support for Cortavo clients and their end users, • Install, configure, upgrade, and troubleshoot workstations, laptops, printers, and networking equipment, • Act as the technical face of Cortavo building trust through professionalism, punctuality, and accountability, • Maintain detailed and accurate ticket documentation, including timekeeping, notes, and scheduled tasks, • Support Office 365, Windows 11, MacOS, network connectivity, VPNs, and basic server administration, • Image and deploy devices as part of client onboarding and refresh initiatives, • Conduct new user orientation and “first day” training on equipment and support access, • Maintain clean and organized workspace setups, ensuring cable management and presentation standards, • Respond to shifting priorities and travel on short notice as client needs arise, • Stay overnight at client locations when required, sometimes for multiple days, • Track and restock inventory in vehicles and field closets, • Assist with RMAs and warranty claims for damaged or failed equipment, • Maintain and write accurate knowledge base articles as you come across knowledge and information while working cases. Knowledge is the base of Managed Services., • Work collaboratively with Service Desk, Engineering, and Client Success teams on escalated support Required Skills & Qualifications: • Valid U.S. Driver’s License with clean driving record, • Able to lift/move 50+ pounds and remain on your feet for extended periods, • Willing and able to travel regionally on short notice, including multi-day overnight trips, • Associate’s degree in related field or in progress is acceptable, • 2+ years of experience in IT support, field services, or desktop support roles, • Strong knowledge of networking concepts (Wi-Fi, VLANs, DHCP/DNS, VPN, firewall basics), • Proficiency in Windows 10/11, Office 365, Teams, and desktop imaging tools, • Strong ticket discipline: accurate time entries, clear notes, and effective follow-up, • Comfortable juggling multiple tasks and tickets in a fast-paced environment, • Professional and empathetic communicator, especially under pressure, • Strong organizational skills and a commitment to documentation and process Preferred Qualifications: • Bachelor's degree, • Managed Service Provider experience, • Microsoft Certifications, particularly any prerequisite for Microsoft 365 Certified: Enterprise Administrator Expert and Exam MS-102: Endpoint Administrator, • Familiarity with IT hardware, software, and managed services technology, • Proficiency in Google Suite, particularly Gmail and Google Docs, • Working knowledge of Microsoft Intune, • Familiarity with Entra is a plus Estimated Usage of Time • 50% - Onsite Installations and Troubleshooting, • 40% - Remote Helpdesk Support / Technical Support, • 10% - New Client Desktop/Laptop Builds Work Environment • Competitive salary, as well as employer, contributed health benefits, • Unlimited paid time off, • Atlanta, GA office location, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year

Job Description JOB SUMMARY: · The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite. · When not in the Field you will work from our office. JOB DUTIES: · Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. · Installing, removing, or swapping equipment · Work onsite at client location to implement voice and network equipment. · Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. · Secures network system by establishing and enforcing policies; defining and monitoring access. · Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. · Accomplishes information systems and organization mission by completing related results as needed. · Reporting network operational status by gathering, prioritizing information; managing projects. · Assist with Disaster Recovery operations · Work in a 24/7 shift environment · Work as a member of the team, cooperate and assist other members. · Acts as technical liaison between clients, customers and vendors to resolve issues · Provide one on one application support as needed · Act as helpdesk escalation point by providing technical support via telephone and remote access · Essential duties for this position include but not limited to the following: able to stand or walk for long periods of time. Safely lift and/or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time. SKILLS AND QUALIFICATIONS: · Understanding of the OSI networking model · Network Monitoring experience · Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity · Firewall experience · Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP · Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS · Experience with Cisco or Ubiquiti routers, switches and wireless access points · Experience with Cisco or Grandstream VoIP systems · Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc. · Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required · In-depth knowledge of Microsoft Windows Server (2012-2019) running on 32-bit and 64-bit hardware · Knowledge of Windows Server (2012-2019) administration required; for example, file and share permissions, user administration, security, networking and storage administration · Intermediate server and LAN administration experience · Perform systems backups and recovery procedures · Perform routine maintenance and upgrades for IT infrastructure · Configure applications: SharePoint a plus · Develop, document and maintain standard operating procedures and configuration · Web servers (such as Apache HTTPD) · Fundamental knowledge of Azure and Office 365. · Clearing server error logs and reporting any failures · Install, de-commission and document hardware and software requests as needed · VMware knowledge · Experience with load balancer products · Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware · Windows through to version 10 on workstations and laptops TRAVEL: · Up to 50-80% travel PREFFERED CERTIFICATIONS: · Microsoft Certifications (MCP, MCSE, MCSA) · Accredited College Degree in related field or 3-5 Years’ Cisco or Ubiquiti Switching/Routing and Network Administration related experience Company DescriptionThink Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365. Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365.\r\n\r\nDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!

Job DescriptionDescription: Command Investigations, LLC is looking for Claims Investigator to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates What We are Looking For: • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • 3-5 years of experience required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad. Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job DescriptionDescription: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don’t just strengthen connections — we capture, curate, and preserve the world’s stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: • A love for sales and a positive, challenge-driven mindset., • Resilience, dedication to excellence, and a results-oriented approach., • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners., • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call., • Strong keyboarding, spelling, and attention to detail. Our Culture! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures., • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection., • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA., • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred)., • Minimum High School Degree or Equivalent., • Must complete a background check within 48 hours of receiving an offer., • Must complete a reference check (3 professional references needed)., • Must have a quiet workspace: Free of disruptions for professional call handling., • Experience preferred in making high-volume sales calls., • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi., • Must have a Download speed above 10/Upload Speed above 5., • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: • Rate of pay: $16 per hour + uncapped commission., • Average Associates earn $40K to $45K per year!, • Top Performers earn $45K plus per year!, • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST., • Scheduled one-hour lunch and two 15-minute breaks daily., • Monday - Friday, offering full-time shifts only. Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR

Job Description Do you have a passion for travel and delivering great customer experiences? Were looking for motivated individuals to join our team as Remote Travel Support Advisors. In this role, youll help clients plan and book their holidays, provide professional support, and enjoy the freedom of working from home with flexible hours. This opportunity is ideal for someone who loves travel, enjoys working with people, and wants to build a rewarding remote career with strong earning potential. Full training and ongoing support are provided no prior travel industry experience required. Key Responsibilities • Support clients with booking flights, hotels, cruises, and tailored holiday packages. Communicate professionally via email, phone, and online chat. • Research destinations, offers, and travel options to suit each clients needs and budget. Prepare personalised travel itineraries and simple proposals or quotes. • Resolve booking questions and provide solutions quickly and efficiently. Maintain accurate client details and booking records. • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions. What Were Looking For * Excellent communication and interpersonal skills. * Friendly, professional manner with strong attention to detail. * Self-motivated, organised, and able to work independently. * Confident using computers, email, and online tools. * Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential. Technical Requirements * Laptop or desktop computer. * Reliable broadband internet connection. * Smartphone for communication and updates. * Quiet workspace suitable for client conversations. Benefits * Fully remote work from home anywhere. * Flexible schedule to fit around your lifestyle. * Access to exclusive travel perks and discounts. * Full training and continuous support provided. * Friendly, collaborative team culture.

Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers.Configure & support desktop applications & ensure configurations comply with IT policies.Date backup & restore, hardware surplus.Must be organized, capable of managing time wisely, and proficien

Job DescriptionDescription: South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. IT Support Specialist The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. The ideal candidate will work afternoons/evenings Monday-Friday. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Responsibilities • Document incoming helpdesk requests using internal ticketing system, • Install, repair and maintain desktop and laptop computers, peripherals and related systems, • Provide end user support via remote assistance, in person and telephone., • Support and enforce company information policies and procedures., • Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone, • Assist in maintaining hardware and software inventory for asset management., • Install and support AV equipment for classrooms, conference rooms and auditoriums, • Demonstrate broad knowledge of technology principles, practices, and procedures, • Self-manage in a way that allows flexibility to support multiple tasks at any given time, • Assist in updating support documents within knowledge management for the IT Services team, as well as end users, • End-user Account Management, • Build and maintain relationships across departments, • Medical, Dental, Vision, • 401(k) – with Employer Contribution, • Front Loaded PTO, • 2+ years of overall IT experience, • 2+ years’ experience supporting Microsoft Windows and Apple Mac OS environment, • 2+ years’ experience supporting Microsoft Office applications, • Knowledge of network security practices and Antivirus software, • Exceptional analytic and problem-solving skills, • Self-motivated and able to work across diverse technical and non-technical teams, • Good written, verbal and interpersonal communication skills, • Exceptional Customer-oriented attitude, • Walking, lifting, manage use of technology, equipment operation., • Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system., • While performing the duties of this job, the employee is regularly required to talk or hear., • This is largely a sedentary role; however, some filing is required., • This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows computers, Mobile devices and printers for numerous clients in the Atlanta downtown area. Candidate will be expected to: • Have excellent people skills • Have professional appearance • Provide both hands on, in person and remote support for Macintosh and Windows, • Responsible for troubleshooting desktops, laptops, and mobile devices, • Responsible for imaging, reformatting and installing new applications, • Must be a self starter, • Must have realiable transportation to travel to multiple clients in the Atlanta Metro Area Skills requirements: • Must have at least 2+ years of desktop support experience, • Experience in a break/fix role providing hands on support on Mac PC and laptops, • Need to have knowledge of Mac OS and Windows 11, • Must have previous experience troubleshooting iOS and Apple devices, • Experience troubleshooting outlook issues within Mac, • Experience with Office 365, Windows 10, Windows 11 and VPN Company DescriptionJDM Technical provides outsource IT support for small companies that do not have their own internal support department.JDM Technical provides outsource IT support for small companies that do not have their own internal support department.

Job Description Saving Lives with Early Detection IT Helpdesk Support Specialist (Remote – Must Reside on the U.S. East Coast / EST) Pay Range: $35–$40 per hour (depending on experience) Mission: At HALO Dx, our mission is simple yet powerful: Save Lives with Precision Diagnostics. We unite pioneers in radiology, molecular diagnostics, and software development to elevate diagnostic accuracy and improve patient outcomes. Through advanced technology and collaboration with our medical imaging experts and centers, we aim to make a meaningful impact on every patient and family we serve. Position Summary The IT Helpdesk Support Specialist serves as the first point of contact for all IT-related inquiries across the organization. This role requires strong technical proficiency, excellent communication skills, and the ability to troubleshoot issues efficiently while maintaining a high level of customer service. While the position is primarily remote, candidates must reside on the East Coast (EST) and may occasionally travel for onsite support or regional site setup. Key ResponsibilitiesTechnical Support & Troubleshooting * Respond to end-user inquiries via phone, email, and ticketing systems. * Diagnose and resolve hardware, software, and basic network issues. * Escalate complex technical problems to senior IT staff as needed. System Maintenance * Install, configure, and update operating systems, applications, and security patches. * Ensure systems remain compliant with security and operational best practices. User Lifecycle Management * Onboarding: Create accounts, configure hardware, set up email, and assign access permissions. * Offboarding: Disable accounts, revoke access, and coordinate secure equipment return. Documentation & Asset Management * Document issues, resolutions, and system updates within helpdesk tools. * Track and maintain IT hardware and software inventory. Training & Customer Service * Provide basic user training on systems, applications, and security best practices. * Maintain a professional, supportive, and solutions-oriented approach when working with end-users and internal teams. Skills & Qualifications * Strong working knowledge of computer hardware, Windows and macOS environments, and common applications (Microsoft 365, Entra, Atlassian Jira/Confluence). * Familiarity with basic networking concepts (TCP/IP, Wi-Fi, VPN). * Understanding of security protocols and ability to follow best practices for data protection. * Strong multitasking and prioritization skills in a fast-paced environment. * Detail-oriented problem solver with excellent communication and interpersonal abilities. * Experience with ticketing systems (e.g., Jira Service Management, Zendesk) preferred. Education & Experience * Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred. * 2–4 years of hands-on IT support or helpdesk experience. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL) are a plus.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description – Service Desk Analyst Title Service Desk Analyst (Atlanta, GA - Managed Services) Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Experience in a corporate helpdesk and/or desktop support environment is preferred. Desktop Support Technician, Onsite. Provide hardware and software support - In an efficient and professional manner assist user issues.

As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. If you value continuous learning, want to escape monotonous support work, and eventually see

Desktop Support Technician, Onsite. Experience in a corporate helpdesk and/or desktop support environment is preferred. Provide hardware and software support - In an efficient and professional manner assist user issues.

Helpdesk Support Analyst II (Senior). Helpdesk Support Analyst II (Senior). Administer and support M365 services, including Exchange, SharePoint, and Teams.

Microsoft Certification (MCP, MCSE) or any desktop support certifications is a plus. Familiarity with IT support tools such as Active Directory, Remedy, or LANdesk. In this role, you will provide on-site end-user computing support in a school environment including: investigating, troubleshooting, an

Helpdesk Support Analyst II (Senior). Administer and support M365 services, including Exchange, SharePoint, and Teams. Collaborate with internal teams to support software deployments and IT initiatives.

As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. Experience troubleshooting networks, working within the M365 suite, supporting Azure Entra ID

Microsoft Certification (MCP, MCSE) or any desktop support certifications is a plus. Understanding or and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras. Familiarity with IT s

Experience in desktop support/helpdesk roles. We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT

We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to t

We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. Experience in desktop support/helpdesk roles. The ideal candidate will provide technical support and ensure seamless IT

We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. As a Senior Technical Support Specialist, you will:. Candidate with 3+ years of experience in a technical support or system administration role in a networ

Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. Job Title: Desktop Support/ISM Technician. Supporting wo

CxO home support)Travel locally, regionally, and internationally Respond to executive team support needs quickly and effectively and participate in 24/7 on-call rotations Support all technical setup and requirements of the Boardroom, including working with partners, vendors, and internal Cisco teams

Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. Job Title: Desktop Support/ISM Technician. Supporting ev

Support audits by providing necessary logs, access reports, and evidence of controls.

Previous experience providing technical support, preferably supporting data networking products and/or security products. The candidate would join our support team that specializes in supporting the following Centralized Management & SOC Solutions from Fortinet:. We offer a supportive work environme

Field support calls, emails, and other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns, and Answer customer questions by providing service information and resolving problems and maintain customer contact database and website. Zero

We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where

BS/BA degree or Relevant 3-5 years of experience in hands-on technical support, including desktop, mobile device, email, and phone support. CxO home support)Travel locally, regionally, and internationally Respond to executive team support needs quickly and effectively and participate in 24/7 on-call

Stay informed about system support tools, Information Technology service management practices, and user support trends. Systems Administrators provide technical support and troubleshooting assistance for Information Technology systems, hardware, and software. Collaborate with Information Technology

Microsoft Certification (MCP, MCSE) or any desktop support certifications is a plus. Understanding or and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras. Familiarity with IT s

As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. Experience troubleshooting networks, working within the M365 suite, supporting Azure Entra ID

Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. Job Title: Desktop Support/ISM Technician. Installing, c

Administer and support M365 services, including Exchange, SharePoint, and Teams. Collaborate with internal teams to support software deployments and IT initiatives. Participate in continuous improvement initiatives to enhance IT support functions.

Desktop Support Technician, Onsite. Experience in a corporate helpdesk and/or desktop support environment is preferred. Provide hardware and software support - In an efficient and professional manner assist user issues.

Experience in desktop support/helpdesk roles. We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT

Conduct industry audits related but not limited to Active Directory, Oracle and other systems supported Provide end user support for but not limited to the following applications: Oracle HRMS, Taleo, Qualtrics, CareerPoint - Cornerstone, Empower, TTEC University, ImageNow, Mosaic, TTECJobs. As a Ass

Experience in a corporate helpdesk and/or desktop support environment is preferred. Desktop Support Technician, Onsite. Provide hardware and software support - In an efficient and professional manner assist user issues.

Microsoft Certification (MCP, MCSE) or any desktop support certifications is a plus. In this role, you will provide on-site end-user computing support in a school environment including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.

Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. Job Title: Desktop Support/ISM Technician. ISM relies on

As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. IT Support Specialist (Ticket Crusher & Light Projects) - MSP. If you value continuous learni

We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. Experience in desktop support/helpdesk roles. The ideal candidate will provide technical support and ensure seamless IT