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A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Job Title: Executive Assistant & Business Development Representative Location: NY & NJ - Remote, Field & In-person Job Type: Full-Time About the Role We are seeking a highly organized and results-driven professional to serve as both an Executive Assistant and Business Development Representative. This unique role requires a dynamic individual who can seamlessly manage executive-level responsibilities while also driving new business growth. Key Responsibilities Executive Assistant Duties: • Oversee and manage executive accounts, ensuring organization and efficiency. • Handle administrative tasks, including scheduling, correspondence, and document management. • Assist with business operations, reporting, and special projects as needed. • Serve as a liaison between the executive and internal/external stakeholders. • Maintain confidentiality and professionalism in all interactions. Business Development & Marketing Duties: • Identify and target new pain management physicians and personal injury attorneys. • Secure meetings and build strong relationships to generate referrals. • Develop and execute marketing strategies to drive business for our pharmacy and funding company. • Track outreach efforts, maintain a CRM database, and provide regular progress reports. • Represent the company professionally in meetings, networking events, and industry functions. Qualifications: • Prior experience as an executive assistant, business development representative, or in a similar dual-role capacity. • Strong organizational, multitasking, and problem-solving skills. • Excellent communication and relationship-building abilities. • Sales-oriented mindset with a proven ability to generate leads and close deals. • Proficiency in CRM software and Microsoft Office Suite. • Self-motivated with the ability to work independently and remotely. Why Join Us? This role offers a unique blend of operational support and revenue-generating responsibilities, making it ideal for a high-energy professional who thrives in a fast-paced environment. If you’re looking for a challenging yet rewarding opportunity, we’d love to hear from you!

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly

- Create, schedule, and manage engaging content across Instagram, TikTok, Facebook and other social platforms. - Showcase properties through captivating photos and videos. - Develop creative marketing campaigns - Engage with our online community , responding to messages, comments, and trends. - Edit and enhance content (photos/videos) - (Bonus) Comfortable appearing on camera and behind-the-scenes content. **What We’re Looking For** ✅ Passion for marketing and social media marketing. ✅ Experience with content creation tools (Canva, Adobe Suite, CapCut, etc.). ✅ Strong understanding of social media trends and audience engagement strategies. ✅ Creative eye for styling, aesthetics, and branding. ✅ Basic photo/video editing skills. Job Types: Project-based Schedule: Flex Work Location: Remote

A unique role at Job Today for a proactive and entrepreneurial Account Executive to build and lead our outbound program. Your mission will be to establish a portfolio of medium and large businesses customers. Success in this role will lead directly to a management -level position. We're looking for: - Proven impact in an Account Executive role - Committed to achieving and exceeding sales targets - Ability to work independently and communicate in a remote setup - Prior startup experience Minimum Qualifications: - 3+ years of full-cycle B2B sales experience, ideally SaaS solutions for hospitality/retail/marketing companies, mid-market level - Prospecting and closing new business, including generating self-sourced leads for your pipeline. - Cross-selling and up-selling to existing clients - Multi-channel outbound strategies to attract new business 💰 Compensation: Base salary + commission; Fully remote position We look forward to hearing from you!

What is your five-year plan? How productive was your last five years? Conflicted with a desire to step out to fulfill your dreams of running your own practice but enjoy the security being part of a larger tried, tested and approved establishment? As a Financial Professional for New York Life, these two worlds seamlessly coexist, opening doors for the entrepreneurial to run your own practice while securely embedded with-in a Fortune 500company with 174 years of market experience. Join the teams of likeminded entrepreneurs. Exchange innovative solutions and ideas, access an expansive portfolio of powerful sales tools designed to multiply and broaden outreach to your client base, to help you grow your client base and help secure client satisfaction and customer’s loyalty. . Desired Skills and Experience · 4-year College Degree · Strong interpersonal skills, customer service focused, doesn’t sweat the “extra mile” · Articulate communicator both verbally and written · Prior sales and/or business experience preferred · High entrepreneurial focus, confident self-starter, innate problem solver, committed lifetime learner · Fully capable of working individually, highly adaptable to a team environment Training, Development & Benefits New York Life combines the latest in cutting edge blended training and development programs designed for a flexible schedule for this type of role, which can make a significant impact to the vision for your 5 career year plan. The NYL multifaceted system includes: · In conjunction with in office trainings, access to New York Life’s online learning portal which houses a comprehensive user-friendly learning experience accessible anytime, anywhere and from any device. Learn when and how you want! · We have Fast Track to Management opportunities for qualified professionals once established in the career. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with our clients’ interests and priorities. New York Life has been around for over 178 years of industry success. We are a Fortune 100 company and are ranked No. 71 in 2023 on the Fortune 500. New York Life is the Largest Mutual Insurer in the U.S1 New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+) Source: Individual Third-Party Ratings Reports as of 2023. We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. 1 New York Life is the Largest Mutual Insurer in the U.S.: Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” New York Life Insurance Company is an equal opportunity employer M/ F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity. Job Type: Full-time Pay: $85,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Parental leave Retirement plan Vision insurance Compensation Package: Bonus opportunities Commission pay Ability to commute/relocate: Staten Island, NY 10314: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Work Location: Hybrid remote in Staten Island, NY 10314

Are you thinking about becoming a real estate agent? Interested? Show us some effort and find us online, then Complete our Agent Success Survey! We're looking for beginner agents and experienced agents to join our brokerage.? We offer NYC's best real estate training program! Designed to slingshot your career from newbie agent to certified deal-closer, our extensive agent accelerator program will have you closing deals in as soon as your first week! If you have started your real estate course or already completed it, you could be able to start ASAP. Agents will receive: -Top-of-the-line in-person training. -Access to a vast video library of training online. -First-class technology and tools. -Team support and fun atmosphere. Responsibilities: -Update and maintain listings of available properties on a daily basis. -Get to know the market by visiting and exploring new listings each week. -Market and display listings effectively across multiple platforms. -Understand and evaluate clients' needs, proposing suitable solutions. -Assist renters in their search for new homes, providing guidance throughout the process. -Advise clients on market conditions, pricing, legal requirements, and other relevant matters during negotiations. -Prepare necessary documents, including contracts, leases, and other paperwork. -Develop relationships with landlords, property managers, supers, and expand your professional network. -Stay updated on the latest trends and best practices in the real estate market. Requirements: -NYS licensed real estate salespeople work as independent contractors. -Must be committed to obtaining or already possess a New York real estate license. -Strong communication and negotiation skills are essential. -Passion for the real estate industry and delivering excellent customer service. -A proactive and independently motivated, with a mindset of "I can do anything I put my mind to". -Competent navigating technology like computers and cell phones -Office presence required during the training program, with the option to work remotely after completing the training. -Willingness to learn and eagerness to get ahead. Employment Type: Full-Time Salary: $ 65,000.00 135,000.00 Per Year