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Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Location: Remote Hours: Part-Time, Flexible Suru is looking for a creative and passionate Registered Dietitian to join our team on a part-time basis. As a brand committed to supporting healthier lives, particularly for individuals managing blood sugar levels, we aim to revolutionize the market with our delicious, zero-sugar, plant-based nutritional shakes. This role combines your nutrition expertise with your creativity to develop engaging content, strengthen relationships with other dietitians, and educate our growing community. Responsibilities Content Creation • Write insightful, evidence-based blog posts about nutrition, blood sugar management, and Suru’s benefits. • Create and appear in engaging TikTok and Instagram videos, sharing tips, recipes, and product benefits in an authentic and relatable way. Community & Relationship Management • Build and manage relationships with dietitians and healthcare professionals promoting Suru. • Respond to inquiries and provide resources to support dietitians recommending Suru to their clients. Education & Advocacy • Serve as a trusted voice, educating customers and professionals on the science behind Suru’s nutritional profile. • Actively participate in our online community, answering questions and fostering engagement. Qualifications • Registered Dietitian (RD/RDN) with an active license. • 2+ years of experience in clinical nutrition, community nutrition, or related fields. • Strong understanding of blood sugar management, type 2 diabetes, and metabolic health. • Proven experience creating digital content (e.g., blogs, social media, or video). • Excellent communication skills with the ability to translate complex science into relatable, actionable advice. • Proficiency in social media platforms, especially Instagram and TikTok. • Passion for healthy living and Suru’s mission to create nutritious, blood sugar-friendly products. Why Join Us? • Be part of a growing mission-driven startup making a meaningful impact on people’s health. • Use your expertise in an innovative, creative way to educate and inspire a broad audience. • Enjoy a flexible schedule and the ability to work remotely. We look forward to welcoming a passionate, driven dietitian to the Suru family!
Telecom Sales Agent . Expectations: Daily Check In Video Call ( Maximum 15 Minutes ) Leads, Top Compensation Plan One on one support. Responsibilities: 1. Participate in daily remote meetings for product knowledge, performance reviews and goal setting. 2. Networking and building relationships 3. Fully comprehend products and services to satisfy customer questions Promptly follow-up on leads 4. Secure relationships with existing clients by contacting them about existing products/services; as well as assessing their needs for additional features and upgrades. 5. Prospect for potential customers and establish relationships using various direct methods such as calling and in person meetings. 6. Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis. 7. Keep detailed notes on prospect and customer interactions. 8. Provide feedback to company management on competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings. 9. Conduct all sales activities with the highest degree of professionalism and integrity 10. Be a positive representative of the company and its brand in the marketplace Job Requirements: - (Recommended) Sales experience - Ability to work independently - Ability to Work outside and remote Benefits: - Outside Sales / Work from Home. - Remote sales training. - Business Networking. - Maintain High Standards while working from home and in field OK for recruiters to contact this job poster.
Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.