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The Relationship Manager is responsible for building, managing, and growing Mitratech's partner ecosystem. This role serves as the primary point of contact for strategic partners, driving partner engagement, enablement, and program execution. The Partner Program Manager works cross-functionally with Sales, Professional Services, and Product teams to ensure partners are equipped to deliver value to clients and contribute to Mitratech's growth objectives. • Manage and grow a portfolio of strategic partners by defining program goals, engagement models, and success metrics., • Develop and execute partner onboarding, enablement, and certification programs to ensure partners are equipped to effectively represent and deliver Mitratech solutions., • Serve as the primary relationship owner for assigned partners, conducting regular business reviews, tracking joint pipeline, and identifying opportunities to deepen engagement., • Collaborate with Sales and Professional Services to support partner-sourced and partner-influenced deals, ensuring smooth handoffs and strong delivery outcomes., • Track and report on partner program KPIs including revenue contribution, partner activity, enablement completion, and satisfaction scores., • Build and maintain strong, trust-based relationships with partner stakeholders at all levels, from practitioners to executive sponsors., • Bachelor's degree., • 3-5 years of experience in relationship or project management in a B2B SaaS environment., • Excellent verbal and written communication skills, with demonstrated ability to build relationships, influence without authority, and drive alignment across internal and external stakeholders., • Comfortable engaging with partner stakeholders and internal executives, presenting program updates, business reviews, and strategic recommendations., • Highly self-directed with the ability to manage multiple partner relationships and program initiatives simultaneously in a fast-paced environment., • Demonstrated ability to manage multiple partner relationships and program workstreams simultaneously, with strong attention to detail and follow-through., • Experience working cross-functionally with remote and distributed teams across Sales, Professional Services, and Product., • Strong organizational skills.

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we're always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! Job Overview Mitratech is seeking a Senior Product Manager to lead strategy and execution for key capabilities within our Embedded Compliance Intelligence platform. Embedded Compliance Intelligence transforms regulatory complexity into actionable insights and features, integrating regulatory content, AI-driven insights, and workflow automation directly into customer operations. This is not a feature factory role. You own outcomes. You will define product direction, drive alignment, and deliver measurable impact across a highly integrated ecosystem spanning compliance content, AI, data platforms, and enterprise workflows. You must be equally comfortable shaping long-term platform strategy and getting deep into execution details. • Define and drive the product vision and roadmap for core Embedded Compliance Intelligence capabilities, • Identify opportunities to embed AI into compliance workflows, including regulatory intelligence, automation, and decision support, • Establish and own KPIs tied to adoption, automation rates, compliance outcomes, and revenue impact, • Make and communicate clear prioritization and tradeoff decisions across a complex product landscape, • Translate AI/ML capabilities (LLMs, rule systems, data models) into differentiated product experiences, • Lead experimentation and iterative delivery of AI-enabled compliance features, • Partner with engineering on build vs. buy vs. partner decisions for AI and data capabilities, • Regulatory data ingestion and content distribution, • Policy and compliance intelligence systems, • Workflow orchestration and task automation, • Integration layers with HRIS, payroll, and enterprise systems, • Lead ongoing customer discovery and validation efforts, • Partner with compliance experts and clients to understand regulatory and operational pain points, • Translate insights into clear product requirements and prioritized backlog, • Validate solutions through prototyping, experimentation, and data, • Own delivery from concept through release and adoption, • Define clear product artifacts (PRDs, user stories, success metrics), • Partner with engineering and design to ensure high-quality, scalable releases, • Monitor product performance and continuously optimize based on data and customer feedback, • Align stakeholders across engineering, UX, compliance, GTM, and leadership, • Partner with Product Marketing on positioning and go-to-market strategy, • Communicate product strategy, progress, and outcomes to executives and customers, • Act as a force multiplier across teams to ensure clarity, speed, and accountability, • 3+ years of product management experience in B2B SaaS or enterprise platforms, • Proven track record of owning and scaling complex, high-impact products, • Experience delivering AI-enabled, data-driven, or automation-focused solutions, • Strong ability to translate ambiguous problems into structured product strategies, • Experience working on platforms, APIs, integrations, or workflow systems, • Comfort working in highly cross-functional, distributed environments, • Experience with compliance, regulatory tech, or HR systems, • Familiarity with policy management, regulatory change, or risk systems, • Experience integrating with HRIS, payroll, or enterprise SaaS ecosystems, • Exposure to data models, rule engines, or AI/ML systems in production, • CaaS capabilities that scale across jurisdictions and products, • Measurable increases in automation, adoption, and compliance efficiency, • AI capabilities that move from novelty to trusted decision support Compensation Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities.This role can be performed 100% remotely within the U.S.Anticipated base salary: $130,000 USD Annually Total compensation includes US employee benefits and annual bonus eligibility. Benefits we offer: • Health, Dental & Vision Insurance, • 401 (k) + Employer Match, • Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off, • STD, LTD & Group Life Insurance, • Paid Parental Leave, • Pet Insurance, • FSA & HSA Options, • Remote Work, • Career Advancement & Professional Development Opportunities, • Employee Recognition We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Keeper Secrets Manager (KSM) team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at ___. About the Role As a QA Analyst on the KSM team, you will play a key role in validating the functionality, security, and performance of Keeper Secrets Manager, SDKs, and integration components. You will work closely with software engineers, product managers, and DevOps teams to execute manual and automated tests, report defects, and ensure KSM products meet the highest quality standards. This role is ideal for someone with strong attention to detail, an interest in cloud and DevOps technologies, and a passion for secure software. Responsibilities • Execute functional, integration, regression, and UI testing for KSM web applications, SDKs, and integrations, • Test KSM workflows in cloud environments (AWS, GCP, Azure) and infrastructure-as-code (IaC) scenarios, • Collaborate with software engineers and product managers to understand requirements and define test cases, • Report, track, and communicate defects in Jira or other tracking systems, ensuring clear documentation, • Support automation testing initiatives by designing test scripts and leveraging existing frameworks, • Validate security controls and compliance measures within KSM workflows, • Contribute to improving QA processes, test coverage, and product reliability, • 2+ years of experience in QA, software testing, or a related role, • Familiarity with web applications, APIs, cloud platforms (AWS preferred), and DevOps workflows, • Experience with manual testing and basic understanding of automated testing principles, • Knowledge of bug tracking and test management tools (e.g., Jira), • Strong attention to detail, analytical skills, and ability to document findings clearly, • Excellent communication and collaboration skills, • Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Preferred Qualifications • Exposure to scripting or automation languages (Python, Bash, Go), • Experience testing SDKs, developer tools, or integrations, • Familiarity with security and compliance standards (SOC 2, FedRAMP, ISO 27001), • Experience with containerized environments (Docker, Kubernetes), • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Experience with data warehousing, data lakes, ELT processes, and enterprise data platforms such as Snowflake, Redshift, or BigQuery, with strong proficiency in SQL to explore, validate, and define requirements for support‑related data. As we roll out our new Customer Service Agent Experience (CCO)

Senior Product Manager / Account Manager About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. The wealth of knowledge, experience and talent paired with proven recipes and best practices allows us to find opportunities to help new products succeed. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more. Job Description As a Senior Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention., • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation, • Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope, • Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process, • Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA, • Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones., • Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met., • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines., • Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts., • 5+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;, • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders, • Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;, • Ability to work independently and with a team in a dynamic product-development environment;, • Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;, • Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern); 100% remote job • Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years, • Paid sick leave and holidays, • Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager), • Well-being budget, • Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product and CTO, third interview with CEO (optional), Offer. Join us!

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. The Regional Sales Manager, Enterprise Auth0 Opportunity The successful Auth0 Regional Sales Manager is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats. As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this ___ to request an accommodation. What you’ll be doing: • Build a plan to guide your long-term approach to net new logo pipeline generation, • Consistently deliver revenue targets to support YoY territory growth, • Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings, • Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers, • Scope, negotiate and close agreements to meet and exceed revenue quota targets, • Holistically embrace, access, and utilize partners to identify and open opportunities, • Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc), • Travel as necessary to build and cultivate customer and prospect relationships What you’ll bring to the role: • 8+ years success in growing revenue for sophisticated, complex enterprise SaaS products, • Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers, • Deep technical discovery skills that resonate with the developer community, • Strong technical acumen with proven ability to connect a technical sale to a companies’ business outcomes, • Excellent communication and presentation skills with audiences of all levels and all technical aptitudes, • Confident and self driven with the humility required to successfully work in teams, • Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC) #LI-Remote P6252_3373429 The OTE range for this position for candidates located in the San Francisco Bay area is between: $288,000 - $432,000 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ___. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $288,000 - $432,000 USD The Okta Experience We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please ___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___.

About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit ______ The Role MasterControl is seeking a Senior Technical Product Manager – Data Platform to drive the evolution of our enterprise data platform. This role is responsible for defining product direction and execution for data capabilities that power analytics, reporting, integrations, and data-driven features across the MasterControl platform. This is a hands-on technical product leadership role for someone who is technically fluent in modern data systems and comfortable partnering closely with engineering teams to deliver scalable, reliable data infrastructure. What You’ll Do • Own the product roadmap and execution for core data platform capabilities., • Partner with data and application engineering teams to design and deliver scalable data ingestion and transformation pipelines., • Drive platform patterns that support batch and streaming data processing and high-quality, reliable data., • Ensure data is modeled and stored to support analytics, reporting, and downstream consumption., • Enable data access via APIs, connectors, and integrations for internal and external consumers., • Collaborate with analytics and reporting teams to ensure the platform supports dashboards and insights., • Translate technical concepts into clear product requirements, priorities, and delivery plans., • Balance delivery speed with long-term platform health and scalability. What You Bring • 7–10 years of experience in technical product management or data platform–focused roles., • Strong understanding of modern data platform concepts, including data pipelines, transformations, and data warehousing., • Familiarity with streaming and event-driven architectures and tools such as Kafka, Databricks, Snowflake, Flink, or similar technologies., • Solid foundation in data modeling and traditional relational database systems., • Experience designing systems that make data consumable via APIs, integrations, or reporting tools., • Proven ability to work effectively with senior engineers and cross-functional stakeholders., • Strong product judgment and the ability to make informed tradeoffs across scope, performance, and time-to-market., • Excellent written and verbal communication skills. Nice to Have • Experience supporting BI or analytics platforms (e.g., Sisense)., • Background in enterprise SaaS or regulated industries (Life Sciences a plus)., • Experience working on multi-tenant or highly scalable platforms. PHYSICAL DEMANDS AND WORKING CONDITIONS • Primarily sedentary work with frequent use of computer, keyboard, and mouse., • Occasional lifting or moving of computer equipment or other objects up to 25 pounds may be required., • Standard office environment with potential for remote work. The Technical Product Manager plays a critical role in driving the development and success of the organization's technical products. If you possess the qualifications and experience in technical product management and are passionate about creating exceptional technical products that meet market needs, we encourage you to apply for this exciting opportunity. The US base salary range for this full-time position is $200,000-$270,000 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ___ or call (801) 942-4000 and ask to speak with a member of Human Resources. Equal Opportunity Employer, including disability and protected veteran status.

At TixTrack, we support our clients by creating superior ticketing and technology products for performing arts institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Theatre District in New York City, we are a growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". We are building the platform that powers the performing arts; not just ticketing, but ticket protection, parking, CRM, donations, memberships, and martech, all integrated into a single ecosystem. The Senior Product Manager for Partners and Integrations will own the product delivery for this expanding surface area. This is a new role on a new team, and the first dedicated PM for our integrations and API platform. You will be responsible for ensuring our API achieves full parity with our consumer white-label ordering platform, that it is scalable, reliable, and secure, and that our growing roster of integration partners can build on it with confidence. You'll partner deeply with Engineering and Design, while shaping the strategy for how third-party products connect to Nliven. Reporting to the VP, Product, this is a high-leverage individual contributor role for someone who is equal parts platform thinker and execution-focused PM. This position is full-time and fully remote. Candidates must be located within one of the following states: California, Colorado, Connecticut, Florida, Louisiana, Minnesota, New Jersey, New York, North Carolina, South Carolina, Oregon, Texas, Virginia or Wisconsin. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. * The Platform Builder: You think in systems, not just features. You understand that an API is a product, and you obsess over the developer experience, reliability, and extensibility that make a platform thrive. * The Bridge: You are fluent in both business and technical conversations. You can discuss webhook payloads and data contracts with engineers in the morning and integration strategy with leadership in the afternoon. * The Pioneer: You are energized, not intimidated, by building something from scratch. You've stood up a new product area, team, or discipline before and know how to create structure without bureaucracy. * The Closer: You don't just write roadmaps, you ship. You have a track record of driving integrations or platform features from concept through launch in a B2B SaaS environment. * Own the API as a product. Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. * Ensure platform reliability and scale. Partner with Engineering to define and monitor standards for API performance, security, and uptime. Treat infrastructure quality as a feature our partners and their customers feel. * Launch and expand integrations. Lead the product lifecycle for new integrations across our ecosystem — CRM, donations, memberships, ticket protection, parking, martech — from discovery through delivery. * Become the expert on our competitive landscape. Analyze the functional gaps between Nliven and key competitors in the enterprise performing arts space (e.g., Tessitura, AudienceView) to inform a winning integration strategy. * Shape the partner ecosystem strategy. Define how third-party products connect to Nliven, evaluate new integration opportunities, and build the frameworks that let our partner roster scale. * Drive data-informed decisions. Establish KPIs for integration adoption, API reliability, and partner satisfaction. Use market data, customer insights, and usage analytics to guide what we build and in what order. * Collaborate deeply with Engineering and Design. Work hands-on with your cross-functional team to write clear PRDs, iterate on prototypes, and ensure smooth execution from concept to launch. * Be the voice of our integration customers. Work directly with clients and partners to understand their challenges, gather feedback, and translate those insights into product requirements that solve real problems. * Align with the broader product roadmap. Collaborate with the VP of Product, senior management, and peers across Product, Sales, and Customer Success to ensure the integrations roadmap supports TixTrack's long-term vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Requirements * Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. * Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. * Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. * Demonstrated success launching integrations or platform features from concept through delivery. * Understanding of product management principles, methodologies, and best practices. Preferred * Experience in ticketing, live events, or performing arts technology. * Experience with consumer-facing products and/or mobile applications. * Experience standing up a new product area or team. Essential Skills * Strong oral and written communication skills. * Ability to work independently, managing multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Strong attention to detail. * Ability to work cross-functionally and collaborate well with other teams. * Excellent organizational, leadership, and time management skills. * Microsoft Office * Google Suite * Slack * Zendesk * Jira Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. * Base annual salary range of $140,000 to $165,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing ___.

Linus Health is a Boston-based digital health company transforming brain health worldwide. We combine cutting-edge neuroscience, clinical expertise, and AI to advance early detection and intervention for cognitive and brain disorders—empowering people to live longer, healthier lives. With 100+ team members and growing, we’re entering a phase of accelerated growth and looking for top talent to help shape our future. Please note that while this role is 100% remote(with minimal travel), you must be based in the US to be considered for this position. The Role: The Opportunity: 0-to-1 in a High-Growth Environment As the Senior Product Manager for Connected Care, you will be the architect of a new product portfolio and report into the Senior Director, Product Management. While you will leverage Linus Health’s foundational assets and capabilities, your mission is a 0-to-1 challenge, building the Connected Care business from the ground up. Your focus is on the "connective tissue" of the healthcare industry – specifically the nodes that exist outside of direct patient care, including care coordination, payers, life sciences research, and clinical trial recruitment. You will solve the "hard problem" of brain health: shrinking the massive rate of underdiagnosis for dementia-related diseases by creating a seamless, AI-driven standard of care that spans previously disconnected entities. Your Strategic "North Stars" (First 6–12 Months): • Payer Integration: Successfully launch our AI-driven cognitive assessment into a major Payer workflow., • Ecosystem Orchestration: Define and deploy a best-in-class brain health referral workflow that connects providers, payers, and clinical trials., • Clinical Innovation: Partner with world-class researchers to design and develop a state-of-the-art cognitive assessment battery. What You'll Do: • Product Leadership: Own the roadmap for the Connected Care portfolio, balancing business context, market needs, and contractual commitments with wide latitude for autonomous decision-making., • Cross-Functional Collaboration: Act as the bridge between "the science" and "the software." You will work daily with neurologists, neuroscientists, data scientists, and engineers to translate complex clinical requirements into elegant user experiences., • AI & Data Strategy: Navigate and utilize diverse healthcare datasets (EHR, claims, and device data) to power predictive analytics, generative insights, and biometric processing at scale., • Stakeholder Management: Navigate a complex web of stakeholders including marketing, legal, regulatory, and external partners in the life sciences and payer sectors. About You: • Experience: 7+ years of dedicated Software Product Management experience, with 10+ years of total professional experience., • Digital Health Native: Proven track record of releasing digital products in highly regulated industries (HIPAA, FDA, etc.)., • AI Practitioner: Experience building and deploying AI-powered products at scale, including a deep understanding of how to make "black box" algorithms actionable for end-users., • Technical & Data Fluent: High degree of technical aptitude; you are comfortable discussing EHR integrations, FHIR standards, and claims data architecture., • Independent Thinker: You are a self-starter with a strong bias toward action, comfortable navigating the ambiguity of a fast-paced startup environment. Why Linus Health: • Meaningful Mission: We are putting brain health in its rightful place in the continuum of care. Your work will directly impact the lives of people facing cognitive decline., • Autonomy & Growth: This is an individual contributor role with significant influence. As the Connected Care business grows, there will be opportunities to scale the function and build a team., • Remote-First Culture: Work from where you are most productive in a culture that values output and impact over "desk time." Linus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you are in need of assistance due to a disability, please contact us

At Chromatic, our mission is simple: help teams build better, more trustworthy UI faster. Chromatic automatically tests and verifies UI changes across browsers, viewports, and themes, catching UI bugs before they hit production. We’re trusted by frontend teams at companies of all sizes, including GitHub, Adobe, BBC, Perplexity, and Shopify, to ensure UIs are tested and approved before reaching the billions of people who interact with them daily. We’re hiring a Product Marketing Manager to create the technical assets that help engineering teams and leaders understand, adopt, and derive value from Chromatic’s and Storybook’s platforms. You’ll be on the Marketing team and will work directly with Sales, Developer Experience, and Product to support how developers learn, evaluate, and use our product. This role is heavily execution-focused with an emphasis on building actionable, developer-centric content and assets that power marketing campaigns and sales enablement. Show developers and technical buyers how Chromatic and Storybook solves challenges in frontend delivery while directly impacting both product-led and sales-led funnels for the Go-to-Market team. This is a fully remote position in the United States, Canada, or Europe. * Write deep technical blog posts, tutorials, and guides that help engineers understand and implement Chromatic features. * Build comparison pages, and case studies that help teams evaluate Chromatic against alternatives. * Develop copy and logic for interactive assets, such as quizzes and calculators, with deep technical expertise. * Bonus: Ability to build and implement the interactive landing pages you design * Build and implement onboarding and nurturing assets, such as chat flows and email drip campaigns, to increase product adoption. * Run live webinars and workshops that bring developers into the funnel and nurture them toward adoption. * Develop technical sales enablement assets, including demos, decks, and talk tracks that embed a developer voice into the sales process. * Collect feedback from the field and distill developer pain points for GTM, Sales, and Product. * Help develop product positioning and messaging for product launches and feature launches alongside Developer Experience. * Maintain a high bar for technical accuracy and clarity to earn developer trust. * Proactively spot opportunities to equip GTM with developer narratives, rather than waiting for direction. * 5+ years of product marketing experience for developers. * Deep understanding of the technical side of developer marketing and ability to speak competently to developers. * Demonstrable success in building multi-use assets that helped generate pipeline and product adoption. * Proven ability to build trust with developer communities with a point of view biased toward long-term meaningful engagement over shortcuts. * Have experience in Product Marketing in frontend engineering tools or developer testing tools. * Experience in web development and ability to build pages (JavaScript/TypeScript, React or similar). * Have experience directly impacting product adoption and revenue pipeline at a startup. * Have worked effectively in a distributed, remote-first team environment. Salary Range: $122 - 165k + equity. Learn more about our compensation philosophy ___. For a list of our other benefits & a peek into life at Chromatic, visit our careers ___. * ___ - Marketing * ___ - CxO * ___- CRO * ___ - DX Engineer * ___ - DX Engineer

Openly is rebuilding insurance from the ground up.We are re-envisioning and enhancing every aspect of the customer experience.Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing,

Company Description Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities. Job Title: Regional Sales Manager - Mid Atlantic(Remote) Department: Sales Position: Exempt, Full-Time Salary + Commission Location: Fully Remote in the Mid Atlantic area of the U.S. Job Summary IPConfigure is looking for a Regional Sales Manager to promote and aid the sale of IPConfigure products and solutions. The ideal candidate will reside in the Mid Atlantic area of the U.S. Duties/Responsibilities • Provide sales support for potential and existing end customers, integrators, distributors, and technology partners., • Provide demonstrations of product, new product information, and system requirements / design of software systems., • Develop system design recommendations., • Project management of existing projects and customers., • Present training seminars on-site and through webinars., • Coordinate on-site proof of concept and trial installations., • Identify potential integrators to grow sales in region., • Performs other related sales duties as assigned Required Skills/Abilities • Strong video security system and IT knowledge., • Mature, professional verbal and listening skills., • Strong writing and correspondence skills., • Proven reputation of positive customer interaction., • Strong presentation skills., • Design documentation skills of video, audio, and network topologies., • Resourceful and flexible., • Prefer a sales engineer or similar field technical person who is looking to transition fully into a sales role. Education and Experience • Bachelor’s degree in Business, or Computer related majors, or equivalent / prevalent in-field experience., • 1+ years of experience in networking and/or video related systems, preferably customer facing., • Optional U.S. military experience. Physical Requirements: • Occasionally required to lift 20-40 lbs., • Ability to work with heights. Ceilings, ladders, rooftops, etc., • Flexibility to travel as needed. Benefits • Industry competitive salaries based on experience., • Generous PTO and Work From Home Policy., • Health, Vision, Dental, and Life insurance policies., • Flexible Spending Account and Health Saving Account., • 401K with company match. The opportunity to travel both domestically and internationally. IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Senior Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding global Marketing Automation commercial landscape. You will be responsible for defining and communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry. The ideal candidate blends traditional inbound product management skills, in depth understanding of life sciences business processes, technology and challenges as well as a passion for solving complex design problems with elegant, inventive solutions. \n What You'll Do • Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager, • Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering, • Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements, • Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications, • Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts, • Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers Requirements • 5+ years of product management experience in the Marketing Automation software industry, • Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans, • Experience developing configurable enterprise SaaS solutions in an agile environment, • Experience writing detailed user stories and managing a feature backlog, • Track record of effectively collaborating with engineering/QA to define, design, and deliver product, • Ability to understand and communicate architectural requirements, preferences, and limitations, • Experience interacting with customers, development, and consulting teams, both local and remote, • Ability to work independently in a dynamic environment, with little direct supervision, • Strong communication skills: written, verbal, and formal presentation, • A strong sense of professional ethics Nice to Have • Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes, • Prior work in software development, or computer science degree Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Kurzbeschreibung Du suchst eine verantwortungsvolle Position, in der Du Deine Expertise in der Projektsteuerung und Kundenkommunikation einbringen und zugleich in einer kollegialen, innovationsgetriebenen Unternehmenskultur weiterwachsen kannst? Du möchtest Deine umfassende Erfahrung gezielt einsetzen, um strategische Projekte im Bereich Stromnetze voranzutreiben und dabei die Transformation der Energiewirtschaft aktiv zu gestalten? Du hast Freude daran, komplexe Herausforderungen im Netzmanagement sowie in der Regulatorik zu meistern und möchtest den digitalen Wandel sowie die nachhaltige Ausrichtung der Energiebranche durch innovative Ansätze unterstützen? Dann bist Du genau richtig, denn wir suchen einen Senior Consultant (m/w/d) im Bereich Stromnetze, der Spaß an den folgenden Tätigkeiten hat: Was Dich in Deiner neuen Aufgabe erwartet • Du planst, steuerst und kontrollierst eigenständig komplexe Projekte und Programme im Bereich der Stromnetze, wobei Du den Erfolg jedes Projekts sicherstellst., • Du übernimmst die wirtschaftliche Leitung und Verantwortung für Projekte und managst diese effizient unter Berücksichtigung der Ressourcen und Projektziele., • Du stimmst Anforderungen sowie Erwartungen der Kunden ab und stellst durch professionelle Kommunikation sicher, dass diese kontinuierlich erfüllt werden., • Du berätst und unterstützt unsere Kunden strategisch bei der Ausrichtung und langfristigen Weiterentwicklung ihrer Projekte., • Du kommunizierst proaktiv und verfügst über ausgeprägte Präsentations- und Moderationsfähigkeiten, die Dir helfen, komplexe Themen klar und überzeugend zu vermitteln., • Du bringst sehr gute Selbstorganisation mit und gestaltest Teamstrukturen eigeninitiativ und verantwortungsbewusst., • Du denkst wirtschaftlich und erkennst Chancen sowie Risiken frühzeitig, was dir eine vorausschauende Projektsteuerung ermöglicht., • Du verfügst über fundierte Kenntnisse im Strom- oder Gasnetz sowie in energiewirtschaftlichen Prozessen und bringst Methodenkompetenz in (IT-)Projektmanagement (klassisch & agil) mit., • Du besitzt relevante Zertifizierungen und verfügst idealerweise über Erfahrung als Product Owner., • Die Möglichkeit, aus einem unserer modernen Büros in Hamburg oder Berlin, oder remote zu arbeiten., • Flexible Arbeitszeiten, • 30 Tage Urlaub, • Agile, abwechslungsreiche und spannende Projekte, • Ein heterogenes, internationales Team, • Top Hardware-Ausstattung, • Enge Zusammenarbeit mit hilfsbereiten Kollegen, Wissensaustausch und Transparenz, • Flache Hierarchie, kurze Entscheidungswege, Kommunikation auf Augenhöhe, • Vertrauensvolle Zusammenarbeit mit unseren Kunden, • Familienfreundliches Unternehmen, • Regelmäßige Team-Events, • Beteiligung am Unternehmenserfolg, • Beitrag zur Altersvorsorge, • Treueprogramm Im Mittelpunkt unserer ganzheitlichen und herstellerunabhängigen Software-Beratung steht immer die Suche nach der besten Lösung, und nicht der Verkauf eines bestimmten Produktes. Wir wollen für unsere Kunden den größtmöglichen Nutzen erreichen und so dazu beitragen, ihren Unternehmenserfolg nachhaltig zu sichern. Nur so können wir dafür Sorge tragen, dass sich die Mitarbeiterproduktivität steigern und die Unternehmenssteuerung optimieren lässt. Um das zu erreichen, müssen im Vorfeld allerdings leistungsfähige IT-Lösungen entwickelt werden. Daher stehen wir als spezialisierter IT-Dienstleister mit hoher Technologiekompetenz und branchenspezifischem Prozess Know-how an der Seite unserer Kunden. Die Dataciders SD&C Solutions Development & Consulting ist Teil der Dataciders GmbH, eine auf Data & AI spezialisierte, deutschlandweit tätige Gruppe von IT-Dienstleistungsunternehmen.

Location: Remote (US-Based) Reports to: Director, Product Dynatron is transforming the automotive service industry with intelligent SaaS solutions that drive measurable results for thousands of dealership service departments. Our proprietary analytics, automation, and AI-powered workflows empower service leaders to increase profitability, elevate customer satisfaction, and operate with greater efficiency. With accelerating demand and a rapidly expanding product ecosystem, we’re scaling fast, and we’re just getting started. We’re seeking a strategic, customer-focused Product Manager to own and evolve MarketSmart, Dynatron’s customer engagement and marketing platform. This role is responsible for defining product vision, leading discovery, and guiding execution to deliver scalable, high-impact solutions that help customers reach, engage, and convert their audiences more effectively. As Product Manager, you’ll serve as the voice of the customer and the steward of MarketSmart’s long-term growth. You’ll partner closely with Engineering, Product Design, Product Owners, Sales, Marketing, and Support to ensure the platform delivers measurable outcomes, strong adoption, and an intuitive, modern user experience. Product Strategy & Roadmap Ownership • Own and evolve the product vision, strategy, and roadmap for MarketSmart, aligning customer engagement needs with business objectives and platform strategy., • Define clear priorities and success metrics to guide roadmap decisions across segmentation, targeting, messaging, and campaign execution capabilities., • Lead ongoing product discovery to deeply understand customer workflows, pain points, and success metrics related to customer engagement and marketing performance., • Conduct structured research including customer interviews, surveys, usability testing, workflow analysis, and feedback synthesis., • Translate customer, market, and performance insights into clear product requirements, business cases, and prioritized initiatives., • Partner closely with Product Owners to ensure strategy is translated into actionable backlogs and effective delivery plans., • Collaborate with Engineering and Product Design to define and deliver solutions that balance usability, scalability, performance, and long-term platform health., • Evaluate build, buy, or partner options for new capabilities, weighing trade-offs across customer value, speed, and technical complexity., • Analyze product usage data, campaign performance metrics, and customer feedback to guide prioritization and iteration., • Lead validation efforts including beta programs, usability testing, and post-launch feedback loops to ensure strong adoption and customer outcomes., • Drive Go-To-Market readiness for new features and enhancements in partnership with Sales, Marketing, Support, and Training teams., • Serve as the internal subject matter expert and product advocate for MarketSmart., • Partner with Product Marketing on positioning, messaging, and enablement materials., • Support Sales with product expertise, demos, and customer-facing content., • 3-7+ years of Product Management or Product Marketing Management experience in a SaaS or technology-driven organization., • Proven success owning product vision, roadmaps, and delivery across the full product lifecycle., • Strong understanding of customer segmentation, targeting, messaging, execution, and performance measurement., • Hands-on experience leading product discovery, validation, and prioritization efforts., • Demonstrated success launching products and supporting Go-To-Market execution., • Ability to influence cross-functional teams without formal authority, including Engineering, Design, Sales, Marketing, and Support., • High customer empathy with experience conducting interviews, usability testing, and workflow analysis., • Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field preferred., • Pragmatic Institute Product Manager Certification preferred., • Opportunity to own and scale a high-impact customer engagement platform within a rapidly growing SaaS organization., • Strategic role with cross-functional influence across Product, Engineering, GTM, and Leadership teams., • Values-driven culture focused on accountability, urgency, and delivering real outcomes., • Remote-first environment offering flexibility, autonomy, and trust., • Competitive base salary between $130,000 and $140,000, • Comprehensive health, vision, and dental insurance, • Employer-paid disability and life insurance, • 401(k) with competitive company match, • Flexible vacation policy and 11 paid holidays

ABOUT THE JOB: The Manager, Customer Success is a highly execution-focused leader responsible for driving the day-to-day performance of Tapcheck’s Customer Success organization. This leader acts as the operational right hand to the Director of Customer Success, ensuring the team consistently delivers strong customer outcomes across onboarding, adoption, retention, and expansion. This role is focused on team leadership, coaching, and operational excellence. The Manager will lead Customer Success Managers and Onboarding Managers, ensuring programs already in place are executed consistently and effectively while continuously improving team performance through data, coaching, and process optimization. This role is a huge builder Success in this role means leading a high-performing, utilizing and tracking data, metrics-driven CS team that delivers strong customer adoption, retention, and revenue outcomes while maintaining an exceptional customer experience. Demonstrated builder mindset with experience improving or scaling Customer Success programs, playbooks, or systems in growing organizations. This leader will also help evolve Tapcheck’s Customer Success motion by introducing scalable 1-to-many engagement strategies, leveraging automation and AI-driven insights to increase customer impact while maintaining operational efficiency. This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs. What You’ll Do: Team Leadership & Execution * Manage and develop a team of Customer Success Managers and Onboarding Managers responsible for onboarding, adoption, retention, and expansion across Tapcheck’s customer base. Serve as the day-to-day leader of the CS organization, ensuring consistent execution across customer engagement, account management, and lifecycle programs. * Coach team members on customer strategy, risk management, and expansion opportunities to improve retention and revenue performance. * Partner closely with the Director of Customer Success to execute CS strategy and operational priorities. Customer Outcomes & Portfolio Performance * Ensure the CS team consistently drives strong customer adoption, activation, and long-term value realization. * Monitor and manage key customer success metrics including GRR, NRR, product adoption, employee activation, and churn risk. * Support the team in identifying and mitigating at-risk accounts while driving expansion opportunities within existing customers. * Guide CSMs in delivering effective customer engagement strategies including QBRs, success planning, and value-driven conversations. Onboarding & Time-to-Value * Oversee Onboarding Managers responsible for customer launches, ensuring smooth implementation and fast time-to-value. * Support the team in managing complex customer launches, including integrations, payroll configurations, and data validation. Improve operational consistency across onboarding workflows and launch readiness. Operational Excellence * Drive strong execution of existing Customer Success playbooks across onboarding, adoption, retention, and expansion. * Ensure the team leverages dashboards, health scores, and customer data to prioritize engagement and mitigate risk. * Improve internal processes that help the CS team operate more efficiently and deliver consistent customer outcomes. Maintain strong cross-functional collaboration with Sales, Product, Support, and Operations to resolve customer challenges and improve the customer experience. What You’ll Bring: * 6–8+ years of experience in Customer Success, Account Management, or post-sales roles in SaaS or fintech environments. * 2–4+ years of experience managing and developing Customer Success or account management teams. * Experience operating in high-growth startup environments. Skills (Must Haves) * Proven ability to drive customer adoption, retention, and expansion through strong team leadership and execution. * Experience managing CS metrics including GRR, NRR, adoption, churn risk, and portfolio performance. * Strong coaching and leadership skills with experience developing high-performing Customer Success teams. * Highly organized operator who can manage multiple priorities and ensure strong operational discipline across the team. * Comfortable working cross-functionally with Sales, Product, Support, Operations, and RevOps to deliver strong customer outcomes. * Highly data-driven operator with strong analytical skills and the ability to translate customer usage data, engagement trends, and performance metrics into actionable insights for the team. * Experience leveraging CS platforms, analytics tools, and automation to manage customer health, forecast retention, and identify expansion opportunities. * Comfortable building and using dashboards, KPIs, and reporting frameworks to drive team accountability and improve customer outcomes. Leadership Traits * High ownership mentality with the ability to drive accountability across a team. * Strong communicator who can influence internally and represent the voice of the customer. * Thrives in fast-paced, high-growth environments with evolving priorities. At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.). Therefore, candidates must already possess the right to work in the United States without the need for employment-based visa sponsorship now or in the future. This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, OR, OH, PA, RI, SC, TX, UT, VA, WA, WI. About Tapcheck: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done: Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. * Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. * Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. * Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. * Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? * Competitive base * Flexible Time Off * Health Insurance * Dental Insurance * Vision Insurance * 401K Match Compensation: $140-150K + Bonus. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity Own the strategy and execution for Twin’s next-generation member acquisition experience. Your mission is to build and scale a modern, AI-driven acquisition engine that consistently identifies the people who can benefit most from Twin and gets them to register and activate. You will: • Determine who the right members are, based on data and signal, • Design and run campaigns to discover the most effective ways to reach and convert them, • Materially move the needle on registration and CAC, • This is a hands-on, builder role. You’ll experiment aggressively, adopt the best emerging AI tools, and turn what works into repeatable, scalable systems across the business. Responsibilities Own member acquisition end-to-end: from identifying high-potential eligible populations to driving registration and early activation. Build the member acquisition “machine”: • Segmentation and targeting logic, • Channel and messaging strategy, • A living experiment backlog, • Measurement frameworks and weekly operating cadence Stand up AI-driven growth workflows to scale: • Personalization and targeting, • Creative generation and iteration, • Campaign orchestration and ops efficiency Run bold experiments across the acquisition funnel, including: • Partner / employer launch playbooks, • Member outreach (email, SMS, direct mail where applicable), • Landing pages, referral loops, and conversion paths, • Signup flow optimization and friction removal through product changes Instrument, analyze, and explain performance: • Build and maintain dashboards, • Evaluate experiments with strong measurement hygiene, • Clearly call winners and losers and double down or kill fast, • Other duties as assigned Qualifications This role is for a PM-minded growth builder—someone who ships, measures, and iterates. You bring: An AI-first approach: • Hands-on experience using AI tools to accelerate research, targeting, personalization, creative iteration, and operational workflows, • A proven track record improving top-of-funnel outcomes (e.g., registrations, conversion rate, CAC) through experimentation A builder mindset: • You can create lightweight systems, landing pages, flows, templates, automations, and instrumentation yourself., • Strong analytics and experimentation chops Strong product expertise: • 8+ years of product management experience., • Experience designing and launching and supporting the growth of products, • Proven ability to build complex workflow tools and AI-integrated features that support high-stakes decision-making in regulated environments., • Demonstrated ability to lead agile teams and manage the product development lifecycle end to end., • Strategic thinker with excellent execution skills capable of balancing long-term vision with short-term priorities., • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits The compensation range for this position is $195,000 - $225,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin • A competitive compensation package in line with leading technology companies, • A remote and accomplished global team, • Opportunity for equity participation, • Unlimited vacation with manager approval, • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents, • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options, • 401k retirement savings plan

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

We’re building a team that’s passionate about cryptography, bitcoin, decentralization, security, and privacy. We’re looking for a Technical Product Manager who embodies those values and who’s passionate about bringing Bitcoin and Lightning to the masses. An ideal candidate would have experience solving complex technical problems and a strong understanding of the software development process. Further, they should have knowledge and/or experience with network and routing concepts, along with an understanding of their applicability to Lightning payments. Responsibilities: * Define product vision, strategy, and roadmap for Lightning Labs’ infrastructure products * Drive product launches including working with cross-functional teams on messaging and goals * Strong written communication skills and ability to convey information about technical concepts to both internal and external audiences * Work cross-functionally with engineering, design, and other cross-functional teams to define and iterate on early-stage products * Engage with external third parties to assess partnership opportunities Minimum qualifications: * Experience creating strategic product roadmaps from conception to launch and working with cross-functional teams * Strong understanding of the software development process, experience with a variety of methodologies, and an appreciation of the tradeoffs involved with different approaches * Experience driving product vision, go-to-market strategy, and design discussions * Ability to influence multiple stakeholders without direct authority * Demonstrated passion for Bitcoin and Lightning along with an understanding of the technology, community, and ecosystem * Located in North American or European time zones Preferred qualifications: * 5+ years of product management experience * Bachelor's or advanced degree in a technical field or equivalent experience * Experience in a Product Management, Engineering or Technology Strategy role * Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing * Experience building Bitcoin or Lightning products or services

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary IEM is seeking an experienced Senior MuleSoft Developer to design, develop, and implement enterprise-level integration solutions using MuleSoft's Anypoint Platform. In this role, you will architect robust and scalable integration solutions that connect our critical business systems, collaborate with cross-functional teams and stakeholders, and ensure our integration infrastructure meets the highest standards of performance, security, and reliability. You will play a key role in driving our integration strategy and delivering solutions that support our growing business needs. Key Responsibilities • Integration Architecture & Design: Architect and design integration solutions using MuleSoft Anypoint Platform, adhering to best practices, architectural guidelines, and enterprise standards. Develop integration strategies that align with business objectives and technical requirements., • API Design & Development: Create well-documented, discoverable, and accessible APIs following RESTful principles. Design comprehensive data models using RAML and OpenAPI specifications to facilitate seamless integration between systems., • Solution Development: Develop and implement integration solutions using Mule 4.x including flows, connectors, error handling, and advanced transformation logic. Build robust, reliable, and scalable integrations that address complex business challenges., • Data Transformation: Develop sophisticated data mapping and transformation logic using DataWeave to ensure data consistency, integrity, and quality across integrated systems. Handle complex data structures and formats., • Error Handling & Monitoring: Implement comprehensive error handling, logging, and monitoring frameworks to maintain system integrity, provide clear diagnostics, and ensure high availability of integration solutions., • Performance Optimization: Monitor, analyze, and optimize the performance of integration solutions, ensuring high throughput, low latency, and efficient resource utilization. Conduct performance testing and tuning activities., • Security Implementation: Implement and maintain security measures including OAuth 2.0, SAML, TLS/SSL, JWT, and encryption to protect data and ensure compliance with security standards and regulatory requirements., • Integration Patterns: Design and implement various integration patterns including synchronous, asynchronous, event-driven, and batch processing to meet diverse business requirements and use cases., • Collaboration & Requirements Gathering: Work closely with business analysts, architects, Salesforce administrators, and development teams to understand integration requirements, provide technical guidance, and translate business needs into technical solutions., • Testing & Quality Assurance: Develop and maintain automated testing procedures for integration solutions. Conduct thorough testing and validation to ensure solution quality, reliability, and adherence to specifications., • Documentation: Create and maintain detailed technical documentation for integration processes, APIs, data flows, architecture diagrams, and operational procedures. Ensure documentation is clear, comprehensive, and up-to-date., • Design & Code Reviews: Review and sign off on integration designs and code based on MuleSoft best practices, company standards, and architectural guidelines. Provide constructive feedback to ensure quality and consistency., • Governance & Standards: Oversee the delivery of integration services by acting as a custodian for ensuring compliance with patterns, best practices, standards, and code quality. Establish and enforce governance frameworks., • CI/CD Management: Setup, manage, and govern CI/CD pipelines and branching strategies using industry-standard tools such as Maven, Jenkins, Git, and Azure DevOps. Implement automated deployment processes and version control best practices., • Problem-Solving & Support: Troubleshoot and resolve technical issues promptly, ensuring minimal disruption to integrated systems. Provide technical support and guidance for production integration solutions. Qualifications Required • 5+ years of MuleSoft development experience with a strong understanding of integration architecture, design patterns, and best practices. Proven track record of delivering complex integration solutions in enterprise environments., • MuleSoft Certified Developer - Level 2 (Mule 4), • MuleSoft Certified Platform Architect - Level 1, • Expert-level knowledge of MuleSoft Anypoint Platform including Design Center, API Manager, Exchange, Runtime Manager, and Anypoint Studio., • Deep understanding of Mule 4.x runtime, flows, connectors, and error handling mechanisms., • API Design & Development using RAML, OpenAPI, and RESTful principles, • DataWeave scripting for complex data transformation and manipulation, • Integration patterns including synchronous, asynchronous, event-driven, and batch processing, • CI/CD pipelines for MuleSoft using Maven, Jenkins, Git, and Azure DevOps, • Security protocols including OAuth 2.0, SAML, TLS/SSL, and JWT, • Experience with MuleSoft CloudHub deployment and management, • Strong understanding of enterprise integration patterns and SOA principles, • Experience with JSON, XML, SOAP, and various data formats, • Knowledge of API lifecycle management and governance, • Troubleshooting and performance optimization techniques Preferred • Experience integrating with Salesforce using MuleSoft Salesforce Connector, • Experience with ERP systems (SyteLine, SAP, Oracle, etc.), • Knowledge of database technologies and SQL, • Experience with message queuing systems (JMS, RabbitMQ, Kafka), • Familiarity with cloud platforms (AWS, Azure, Google Cloud), • Experience with Anypoint Monitoring and visualizer, • Knowledge of microservices architecture, • Experience with Agile/Scrum development methodologies, • Background in manufacturing or industrial sectors Location • The position will start as a remote role, but is seeking people who must be able to work hybrid from our Austin, Texas facility in the future. This role may require up to 15% travel to IEM facilities, supplier sites, compliance audits or conferences. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at ___ We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at ___ Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at ___ Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's ___

Who You Are: You're an experienced QA professional with deep knowledge of the mortgage industry, particularly in loan origination. You know the ins and outs of platforms like LOS, pricing engines, or lock desk systems, and you’re confident in manually testing complex, business-critical workflows. You thrive in fast-paced environments and are eager to work alongside a team that values collaboration, precision, and continuous improvement. Your attention to detail ensures the delivery of high-quality, reliable software that supports the mortgage ecosystem. If this sounds like you, we’d love to connect. • Own the quality assurance process for mortgage-focused features, with a strong emphasis on manual testing of Loan Origination Systems (LOS) and related platforms., • Translate business requirements into clear and detailed test plans and test cases., • Collaborate closely with product managers, engineers, and stakeholders to understand workflows across loan origination, pricing, and lock desk operations., • Execute manual test cases and document outcomes thoroughly., • Identify, log, and track bugs to resolution using approved tools and processes., • Participate in Agile ceremonies including daily standups, sprint planning, and requirements walkthroughs., • Act as a champion for quality across the development lifecycle, especially where mortgage specific logic is involved., • 5+ years of experience testing web-based or SaaS applications, with a focus on manual testing., • Direct experience with mortgage platforms such as Loan Origination Systems (LOS), pricing engines, or lock desk tools., • Strong knowledge of mortgage workflows and business logic., • Ability to design, document, and execute detailed test cases aligned to industry-specific requirements., • Excellent communication and problem-solving skills., • Experience working in Agile product teams., • Experience at a SaaS fintech startup., • Exposure to or interest in contributing to test automation initiatives., • Bachelor's degree in Finance, Math, Economics, Computer Science, or a related field., • High Bar of Talent: Polly consistently performs in the top quartile of start-up companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and <5% of those that enter the interview process are presented with an offer., • Disruptive Mission: Mortgage capital markets is historically an under-innovated space; Polly is committed to changing that. Our purpose-built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo., • Individual Impact & Growth: Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, cross-functional teams, and impactful projects, giving you a unique opportunity to build and hone your skills., • Hybrid Workplace with Innovation at the Core: Here at Polly, we believe in blending flexibility with in-person collaboration. With a hybrid model, our employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco (remote available for this role, hybrid strongly preferred), driving forward-thinking solutions and fostering teamwork., • Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impact/contributions., • Comprehensive Health Coverage: Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind., • Flexible Vacation, Done Right: Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life., • Hybrid Environment: Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco., • Round 1- 30 minute 1:1 with a Polly Talent Team Member, • Round 2- 30 minute 1:1 with Polly’s Director, QA, • Round 3- 1 hour live 2:1 Assessment with Polly Sr. QAEs, • Round 4- 45 minute 2:1 with Polly Sr. SDETs, • Round 5- 45 minute 2:1 with a Polly Software Engineer + Product Manager

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The role As a Product Manager at Valtech you are a strategic force on every engagement you touch. You don't just manage a product backlog, you shape the direction of the work, align the people around it, and ensure that both our clients and our teams are moving toward the same goal with clarity and conviction. You demonstrate a rare combination of product craft and leadership presence. You're as comfortable in a C-suite conversation as you are in a sprint review. You actively push the boundaries of how digital products are built, and you demonstrate genuine enthusiasm for how AI and emerging tooling can change what's possible for your team, for your clients, and for the quality of what gets shipped. You bring 8-10 YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: • A curious problem solver who challenges the status quo, • A collaborator who values teamwork and knowledge-sharing, • Excited by the intersection of technology, creativity and data, • Experienced in Agile methodologies and consulting Role responsibilities • Define and own the product vision for your engagement by ensuring both the Valtech team and client stakeholders understand where the work is headed and why every decision connects back to that direction., • Steer client and internal teams toward shared alignment, proactively resolving tension between business priorities, delivery constraints, and user needs before they become blockers., • Build and sustain trusted relationships with senior client stakeholders, acting as a consistent, credible point of contact for product decisions, trade-offs, and strategic direction., • Lead discovery and delivery in tandem by maintaining a clear, prioritized roadmap that reflects user needs, client goals, and technical realities, while keeping the team focused on outcomes over outputs., • Champion the use of AI tooling across the SDLC, from accelerating research, analysis, and requirements work to improving the speed and quality of delivery cycles, and actively coach your team and clients on practical application., • Demonstrate executive presence in every client interaction by communicating with clarity, confidence, and authority whether you're presenting a roadmap, navigating scope conversations, or managing escalations., • Identify risks across delivery, stakeholder alignment, and commercial health; surface them early with proposed mitigations and lead the response when things need to move quickly., • Own or co-own the product roadmap, using insight from users, data, and client strategy to make confident prioritization decisions and articulate the rationale clearly to all levels of the organization., • Identify opportunities to extend or expand Valtech's engagement within your accounts, supporting commercial conversations with delivery credibility and strategic insight., • Develop more junior product and delivery team members through active mentorship, on-the-job coaching, and modeling what great looks like., • Contribute to the evolution of Valtech's Product Practice by sharing what you're learning about AI tooling, delivery approaches, and client engagement in ways that raise the bar across the team. Must have qualifications To be considered for this role, you must meet the following essential qualifications: • Demonstrable experience as a Senior Product Manager in a digital consultancy or agency environment, with a track record of leading product delivery on complex client engagements., • Proven ability to align cross-functional teams and senior client stakeholders around a shared product direction by navigating competing priorities, ambiguity, and organizational complexity with confidence., • Strong executive presence and communication skills. Able to frame problems, present recommendations, and lead difficult conversations with clarity and credibility at all levels, from delivery teams to C-suite., • Hands-on experience leveraging AI tools to accelerate the SDLC. Areas of experience may include, but are not limited to, AI-assisted synthesis, requirements generation, prototyping, documentation, delivery reporting, development, and the ability to introduce these practices meaningfully to teams and clients., • Genuine curiosity about how AI and emerging technology can be applied to product work. You follow developments in the space, experiment with new tools, and bring informed perspectives on what's practical and valuable., • Experience owning product roadmaps and backlogs end-to-end, with a sharp instinct for prioritization and a clear methodology for making and communicating trade-off decisions., • Solid commercial awareness. Understanding of SOW management, budget health, and how delivery decisions connect to revenue and margin outcomes for Valtech and the client., • Experience in Agile delivery environments, with the ability to adapt frameworks to the needs of the engagement rather than apply them rigidly., • A track record of developing others, whether through formal mentorship, line management, or leading by example in a team environment., • Being a natural collaborator and dot-connector, bringing people into alignment through clarity, empathy, and conviction rather than authority., • Having strong intellectual curiosity, particularly about the rapidly evolving AI landscape and its implications for how digital products are built and managed., • Being a confident and polished communicator, adapting communication style to different audiences and operating comfortably in both technical discussions with engineers and board-level strategy conversations., • Having strong commercial awareness and strategic thinking, with the ability to identify opportunities within client relationships and help develop them responsibly., • Leading by example on engagements, setting a high bar for quality, professionalism, and creative ambition in how work is delivered., • Focusing on outcomes over outputs, prioritizing the real impact and value of the work rather than simply completing deliverables., • Showing strong initiative and a clear bias toward action, balanced with the judgment to pause, align stakeholders, and move forward with clarity when needed. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. ___ to see how we’re creating a more equitable Valtech for all. The benefits This is a full-time position based in the United States. Beyond a competitive compensation package, we offer: • Flexibility, with remote and hybrid work options (country-dependent), • Career advancement, with international mobility and professional development programs, • Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: * Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. * Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. * Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. * Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. * Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: * 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. * Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) * Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. * Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. * Strong fluency with SQL and large-scale transactional datasets. * Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. * Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. * Track record of delivering complex, cross-functional systems with measurable business impact. * Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: * Prior experience in Data Science, Engineering, or a highly technical role. * Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

DIRECTOR, CUSTOMER SUCCESS (Central Region) Location: Remote, USA (Central States) Employment Type: Full-Time Compensation: $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, Customer Success amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams. Central Region Coverage Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI). The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures close alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes. Primary Duties and Responsibilities Regional Strategy & Execution • Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs., • Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region., • Strategize with CS leadership and Sales RVP across assigned region., • Deliver deep and actionable internal QBRs to CS and Sales Leadership., • Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships., • Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region. Customer Portfolio Management • Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention., • Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle. Team Leadership & Development • Direct, mentor, and develop a team of Senior Managers and Customer Success professionals., • Foster a culture of excellence, collaboration, and continuous learning, ensuring the team is equipped to deliver outstanding customer experiences and achieve key performance indicators., • Lead and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers. Risk Management & Advocacy • Proactively identify and mitigate risks to customer satisfaction, growth, and renewal., • Serve as the escalation point for complex situations, influencing the teams responsible for resolutions efficiently and advocating for customer needs. Governance & Process Excellence • Develop and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews., • Ensure the execution of key initiatives that help customers realize measurable value from their investment. Reporting & Insights • Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement. Continuous Improvement • Lead regional initiatives to enhance team efficiencies, product utilization, and customer outcomes., • Promote knowledge sharing, mentor new hires, and support professional development across the team. Internal Cross-Functional Collaboration • Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives., • Champion the voice of the customer across all departments and ensure feedback is incorporated into product and service enhancements. Required Education and Experience • Bachelor’s degree in Business, Finance, Information Systems, or a related field; an advanced degree may be considered in lieu of professional experience., • 10+ years in a related function with direct customer advocacy and engagement experience., • Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or Sales/Pre-Sales., • Minimum of 3 years of experience in a leadership role., • Proven experience managing complex customer portfolios and C-level executive stakeholders., • Extensive background with SaaS applications., • Strong understanding of corporate finance functions including financial close, planning, budgeting, forecasting, management reporting. Preferred Education and Experience • Expert knowledge of OneStream platform and offerings., • Prior experience with any CPM solution (OneStream, Oracle, SAP, Anaplan, or other)., • Prior experience in CPM/EPM delivery in complex customer landscapes., • Expert product knowledge combined with very strong business or technical expertise is a plus., • Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus., • Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level., • Advanced MS Office skills, especially Excel. Knowledge, Skills, and Abilities • Strategic thinker, • Expert networker, • Leader by example, • Excellent professional coaching skills, • Excellent professional relationship building skills, • Strong organizational and planning skills, • Keen attention to detail, • Deep commitment to customer success and continuous delivery of product value., • Expert in developing cases and roadmaps with customers and align strategies to solutions., • Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to all levels including executives., • Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly., • Deep technical problem-solving skills with the ability to rapidly resolve issues., • Deep familiarity with enterprise and cloud software spaces., • Expert in managing customer engagements to completion with high satisfaction levels., • Expert in managing customer engagements to completion with high satisfaction levels. Supervisory Responsibilities • Manager of a team of CS professionals Travel • Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role We are seeking a Financial Systems Manager. This team member will be instrumental in overseeing and enhancing our NetSuite ERP system to drive Procare’s operational success and expansion. Your role will involve configuring, tailoring, and maintaining NetSuite to align with our company’s dynamic needs. This position demands a thorough grasp of NetSuite features, along with robust problem-solving abilities and strategic vision. You’ll work together with Procare’s Finance, Accounting, and Product teams to refine processes, bolster system functionalities, and uphold data accuracy. You will be responsible for transforming business requirements into technical solutions, managing the complete lifecycle from technical design to post-production operations management. What You Will Do • Collaborate with the Finance and Accounting team to design and implement processes within NetSuite, particularly focusing on automating manual accounting tasks, • Serve as the primary NetSuite contact and senior administrator, overseeing the support ticket queue, communicating priority issues, and ensuring their timely resolution; managing on complex projects and maintain NetSuite, including documentation for new releases, • Engage with the Finance team, Product Team, and NetSuite developer to collect requirements, deploy and manage scripts, • Develop and oversee workflows for Finance and Accounting operations, • Ensure NetSuite’s seamless integration with current company systems and applications (Salesforce, Boomi, etc.), • Provide production support for NetSuite, including data conversions, system documentation, and end-user training, • As needed, add new fields and workflows to extend NetSuite’s functionality, • Generate custom reports for management, finance, and accounting staff, • Implement necessary enhancements and upgrades to keep the system current and in line with industry standards Our Ideal Candidate Will Have • At least 5 years' of relevant experience, with the last 3 years' in a NetSuite administrator role, • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field, • Certifications such as NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation are beneficial, • Practical experience with NetSuite configurations, customizations, SuiteBilling, SuiteScript, SuiteFlow, and SuiteAnalytics, • Familiarity with standard financial and accounting reports, • Proven ability to collaborate with cross-functional teams and translate business needs into technical solutions, • Capability to work both independently and collaboratively, managing multiple projects simultaneously, • Excellent verbal and written communication skills, • Experience in the SAAS industry and subscription-based billing, • Background in GAAP and SOX controls environments, • Hands-on experience with Boomi integration solutions and workflows is valuable, • Proficiency with Salesforce Why Procare? • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • RTD EcoPass for all Denver employees, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location, • Regular company provided meals Salary $140,000-$155,000/year DOE Location This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs.

The Community You Will Join: Airbnb’s mission is to create a world where anyone can belong anywhere. Essential to this mission is the ability to have authentic conversations with members of a global community. The Messaging Foundations team builds the platform that powers these conversations. As a Senior Software Engineer on the team, you will build innovative products, architect scalable solutions, collaborate across organizations, and help shape our roadmap - ensuring that our global community of guests and hosts can communicate seamlessly, wherever they are. The Difference You Will Make: You will build and operate the reliable, performant, and scalable infrastructure that powers all messaging experiences across Airbnb. You will build a platform that enables product teams across Airbnb to innovate new conversational experiences faster. You will support and deliver AI-powered features as part of the messaging intelligence platform, driving improvements in trip quality and reducing host effort through contextual assistance. A Typical Day: • Lead multiple projects that improve the messaging experience, • Mentor, guide, advocate and support the career growth of individual contributors, • Write and review technical designs that solve large, open-ended foundational technical problems without clearly-known solutions, • Collaborate with other engineers and cross-functional partners across Messaging and other organizations across the company to align on long-term technical solutions, • Build knowledge of leading edge practices and trends, • Drive key technical deliverables for the larger Communications organization Your Expertise: • 5+ years of relevant engineering hands-on work experience, • Bachelor’s, Master’s or PhD in CS or related field, • Exceptional architecture abilities and experience with architectural patterns of large, high-scale applications, • Shipped several large scale projects with multiple dependencies across teams, • Has technical leadership and strong communication skills with ability to lead other experienced engineers Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. ___ . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ___. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Job Title: Customer Success Manager, Digital Department: Customer Success About the Role: The Customer Success Manager (Digital) will have a strong mind for handling client needs, as well as a deep understanding of how to use digital tools to achieve customer satisfaction at scale. The individual in this role will be responsible for managing and retaining a large portfolio of customers, contributing to driving network engagement and filling gaps with new & existing customer geographies by providing agnostic engagement bandwidth to facilitate partner onboarding with a focus on platform adoption. This role requires someone with a creative and strategic mindset, who is customer and team-oriented and has the ability to thrive in a high growth and fast-paced company environment. What You'll Do: • Manage a high-volume, tech-touch book of business using a “one-to-many” approach, • Deliver best practices for workflows and onboarding strategies, based on specific network use cases, innovative engagement approaches, and an understanding of related tools, • Segment your book of business and develop strategic plans that deliver customer value at scale, • Proactively leverage a matrix account team to develop and manage sales pipeline and enhance customer relationships and value., • Build and own targeted cadences to effectively drive maturity, and expansion across different customer segments and personas., • Leverage Salesforce to create innovative workflows that automate key account engagement activities, • Understand the Product to teach customers how to use it & recommendations for additional products & services., • Own a number - understand GRR & CSQL metrics & how they play into your Book of Business, • Be innovative & think outside the box when it comes to developing new models that drive user adoption, • Collaborate cross-functionally to create a seamless customer experience for your portfolio and identify upstream/ downstream inefficiencies, • Assist with the development of systems, programs and educational materials that will maximize the performance on all related program metrics, • Lead discussions around forecasting and pipeline status with internal stakeholders You’re a great fit for this role if: • 3+ years of professional work experience suggested, • 2-4 years of customer success or related work experience preferred, • Experience managing revenue and an ability to learn new technologies, • Experience in process development and resource creation/ management, • Analytical ability to leverage data to drive creative decisions and recommendations. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: • This position is remote, U.S. based., • This position may require X% travel, • The target pay range for this role is: $ . This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location., • All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at to request an accommodation. #LI-Remote

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Sr. Manager of Customer Success and may work remotely from the Western US territory. You Will: • Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle, • Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction, • Be the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties, • Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account, • Implement and share best practices to ensure customers are realizing the greatest possible value from Smartsheet, • Use usage patterns to gain insights, provide guidance and increase customer adoption and satisfaction, • Be the primary interface to manage and resolve critical situations, • Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet, • Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities, • Exceed all performance targets, including maintaining high retention and growth rates, • Accomplish other tasks as assigned You Have: • 3+ years of Customer Success or Account Management experience (or equivalent), • Health & Life Sciences (HLS) experience (preferred), • The ability to explain technical subjects to non-technical personnel in large enterprises, • Good at building credibility and trust with customers and internal stakeholders by understanding their requirements, • Experience maintaining valuable and outcome-based relationships with a diverse customer account base, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements, • Bachelor's degree in relevant field, or equivalent experience, • Willing to travel based on customer and business need Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $112,500 - $142,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

As a Senior Product Manager over our core experiences, you’ll collaborate closely with Engineering, Design, and Data to shape the future of our product and the platform that powers it, including our new AI helper Berry, Sweetspot, sleep plans, tracking and the technology that makes all this possib

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. Software Engineer The Software Engineer at Fuze Health plays a vital role in developing innovative technology solutions that power healthcare delivery and data management. Reporting to the Engineering Manager, this position is responsible for designing, developing, and maintaining software applications while collaborating cross-functionally to ensure high-quality, secure, and scalable products within Fuze Care Services. Key Responsibilities: • Software Design & Development: Design, develop, and maintain web applications using ASP.NET and C#, ensuring scalable and maintainable solutions., • Client-Side Programming: Write and maintain JavaScript code to enhance user interfaces and improve functionality., • Server Administration & Deployment: Manage and configure Windows Server environments for application deployment, monitoring, and support., • System Optimization & Troubleshooting: Troubleshoot, debug, and optimize existing systems to improve performance, reliability, and efficiency., • Code Quality & Documentation: Ensure code quality through unit testing and code reviews; maintain clear documentation for software solutions and configurations., • Cross-Functional Collaboration: Work closely with product managers, QA engineers, and other stakeholders to define, design, and ship new features., • Innovation & Continuous Improvement: Apply engineering, life sciences, and computer science principles to develop innovative solutions that support Fuze Health’s mission. Required Experience & Qualifications: • Bachelor’s degree or higher in Computer Science, Engineering, or a related field., • Proven experience in software development, preferably within the healthcare or medical technology industry., • Proficiency in Microsoft ASP.NET, C#, and JavaScript., • Experience with Windows Server administration and deployment., • Strong understanding of software design principles, data management, and communication platforms., • Familiarity with version control systems (e.g., Git)., • Excellent problem-solving, analytical, and communication skills., • Ability to adapt to evolving technologies and project requirements. Preferred Experience & Qualifications: • Knowledge of healthcare regulations and standards (e.g., HIPAA, FDA)., • Experience integrating enterprise information systems and managing data pipelines., • Track record of driving innovation and process improvements in software projects., • Experience collaborating in cross-functional, fast-paced environments. Benefits: The compensation range for this position is $113,000-$145,000, in addition we offer a range of benefits including: Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month. Fuze Health is unable to hire individuals living in the following states/territories: Alaska, Delaware, District of Columbia, Louisiana, Maine, Mississippi, Montana, Nebraska, North Dakota, Puerto Rico, South Dakota, Utah, West Virginia, Wyoming. #LI-IF1 #LI-Remote Base Salary Range Salary Range $113,000 - $145,000 USD At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Fuze Corporate Inc. and its subsidiaries respects your privacy and is committed to protecting your personal information. Please read our ___ which explains how we collect, use, disclose, and protect personal information about job applicants during the recruitment and hiring process.

Esusu: Building Credit Access for All Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that. As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike. Our impact speaks volumes: • $50 billion in credit activity facilitated, • 5 million+ rental units in our network, • Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu. The Challenge We are hiring the first Product Manager for Esusu Identity Services. This role is an opportunity to truly own a product, not simply execute on a predefined roadmap. EIS operates like a startup within Esusu — we move quickly, prioritize judgment over process, and focus on outcomes over perfection. You will be expected to independently drive clarity, make tradeoffs, and push work forward in an environment with incomplete information. You will report directly to the General Manager of Esusu Identity Services and work closely with engineering, leadership, customers, and external partners to shape the future of the product. What will you help deliver • Own the EIS product backlog and ensure it reflects the highest-impact work for the business., • Define and document product requirements and feature specs that enable fast, focused engineering execution., • Make ongoing prioritization decisions across features, technical debt, experiments, and operational work., • QA new features prior to release to ensure quality, correctness, and customer readiness., • Act as the primary source of clarity for engineers by removing ambiguity and unblocking progress., • Analyze product performance and drive continuous improvement through data-informed decisions, • Partner with EIS leadership to define product direction and maintain a clear, pragmatic roadmap., • Conduct customer, market, and competitive research to inform new product initiatives., • Translate business problems into concrete product opportunities and experiments., • Evaluate tradeoffs across speed, scope, and impact to drive meaningful outcomes., • Serve as the connective tissue between engineering, leadership, and customer-facing teams., • Support sales and go-to-market efforts with product context, prioritization input, and feedback loops., • Ensure internal teams are well-positioned to support new feature launches, • Lead exploration and negotiation of key vendor relationships that support the EIS product strategy. Qualifications • Highly self-directed and comfortable pushing important work forward without being asked., • Strong product judgment and the ability to make decisions with imperfect or incomplete information., • Opinionated and thoughtful, with a willingness to challenge assumptions in pursuit of better outcomes., • Pragmatic about quality — you know when “good enough” is sufficient and when precision matters., • Technically minded, able to reason fluently about product flows, edge cases, and data dependencies, even if you’re not an engineer by training., • Motivated by ownership, accountability, and impact rather than rigid process or narrow scope., • Comfortable operating in a fast-moving, startup-within-a-startup environment., • 3-5 years of product management experience., • Experience owning a product or major feature area for 1+ years, • Strong written and verbal communication skills. Above and Beyond • Prior startup or early-stage company experience., • SQL experience or strong comfort working with data., • Experience in fintech, proptech, identity, verification, or fraud-related products. Competitive Benefits That Support You At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally: • 💵Competitive Salary – for Series C startup – $126,000 - $140,000 annually, • 📈Equity - a significant RSU grant with vesting over four years, accelerated upon a sale or IPO., • ✅Remote first work environment - Where we trust you to get your work done., • 🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays., • 🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance., • 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans., • 🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families., • 💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only)., • 🎓Tuition Reimbursement – For qualified programs to complement work experience., • 📚Professional Development Stipend – To support your continued growth and learning., • 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues., • 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee. This job is eligible only for the following states: California, Colorado, District of Columbia, Georgia, New York, Illinois and Washington. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. © Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a remote or hybrid position in the US. About your skills • Product strategy: You have experience defining and executing product strategies that align with business goals and user needs., • User-centered: Collaboration with designers to create intuitive and delightful user experiences is your strength., • Data-backed decision making: You excel in leveraging data to inform decisions, measure success, and iterate for improvement., • Stakeholder Alignment: You develop relationships effectively up, down, and across the organization. You confidently communicate and align with multiple stakeholders, building trust and shared vision. About this role We are seeking an experienced Senior Product Manager to join our team in a strategic, high-impact role. You will contribute to shaping the overall direction of our core learning experience and lead the development of innovative, engaging, and delightful products that help millions of learners achieve their goals. Overseeing key elements of the user journey, you will design and refine learning features that spark deeper engagement and drive career growth. If you’re passionate about creating effective and engaging learning experiences with a strong track record of delivering impactful results, we want to hear from you. What you’ll be doing • Define and drive product strategy, development, and execution for learning experiences., • Collaborate with cross-functional partners, including engineering, design, data science, and marketing, to craft experiences that inspire and empower learners., • Operate with a high degree of autonomy, integrating strategies and tactics aligned with organizational goals., • Champion learner needs and market opportunities by working closely with stakeholders across the company., • Leverage behavioral insights, learner feedback, and data-driven decision-making to prioritize initiatives and measure success., • Lead execution through all stages of the product lifecycle: discovery, design, development, delivery, and optimization., • Build trust and alignment within the organization to deliver meaningful business outcomes. What you’ll have • 4+ years of product management experience with user-facing products., • Strong expertise in user-centered design and a track record of creating intuitive and delightful user experiences., • Demonstrated success leading large, complex product initiatives and driving measurable business outcomes., • Exceptional analytical skills with the ability to translate data into actionable insights., • Outstanding communication and collaboration abilities, with experience influencing and aligning diverse stakeholders., • In-depth knowledge of product development methodologies and industry best practices., • Passion for lifelong learning and Udemy’s mission to improve lives through education.

We are looking for a Product Manager to join our team in Argentina. You will be using Hubspot, Zapier, Google Sheets, and Data Studio among other tech Google Drive and Suite + Notion to work analyzing marketing service processes and help standardize/productize them. Also being able to help define Saas products based on analysis of user needs and being able to create prototypes of them with No-code tools. About RefindableRefindable is a digital marketing company specializing in automation, eCommerce, lead generation, and growth that provides the keys for company improvements & development. We deliver success.A remote team culture of friendly and easy-going people that allow you to work from wherever you like knowing that your ideas and proposals are on the table.At Refindable we redefine the way our clients grow as a company and organization using a variety of Skills in Marketing Automation on a whole new level. We know how each organization works and we are an integral part of their marketing efforts. As a team, we provide them with solutions to all their marketing needs.Working with companies such as DB (___), Gnarly Nutrition, and many other companies based in the USA, Australia, and the EU & UK in the digital and outdoor retail space. We make our clients increase their revenue, contacts, and outreach. Driving their growth to the next level. • Gather insights from other team members and customers to understand the impact and pain points of products and packages Refindable sells., • Have a fully understand of what products and packages Refindable sells, help to standardize and create documentation on how they work and how should be implemented for the technical implementation teams., • Be a referent and owner of our product and packages for other team members, • Propose improvements for the products and packages and make sure they are tested and implemented., • Define KPIs for product and packages and create reports based on those KPIs to track progress, • Experience as a Product Manager, Business Analyst or Product Analyst, • Knowledge of Marketing Automation, sales processes, CRMs (Hubspot if possible), Zapier, • Good use of Google sheets, • Ability to create sketches of system designs (UX/UI) and process logic, • Be part of a Team that lives and loves flexibility but has the drive to become one of the best agencies working for Worldwide clients., • Strong work-life balance culture, • Flexible work arrangements, • Flexible working time, • Gifts for special days, • Competitive Salary structure and Payment., • Competitive Bonus structure., • Full REMOTE Work., • 15 working days Vacations.

About Finalytics.ai Finalytics.ai is a leading fintech company delivering AI-powered personalization solutions purpose-built for credit unions and community financial institutions. Our platform helps member-focused organizations deepen relationships, drive growth, and deliver the right financial products to the right members at the right moment. We are a lean, mission-driven team passionate about the positive impact community financial institutions have on the people they serve. The Role We’re looking for a Python Integrations Developer to own and expand the third-party integrations that connect our platform with the systems financial institutions rely on every day. You’ll be the go-to person for building, maintaining, and troubleshooting integrations with digital banking platforms (Q2, Banno, Alkami), CRM systems (HubSpot, Salesforce), loan origination and account opening systems, and other vendor APIs. This is a hands-on technical role with a client-facing dimension. You’ll write Python code to connect systems, debug data flow issues, work directly with vendor documentation and support teams, and coordinate with our clients’ IT departments to get integrations live. You’ll need to be comfortable reading API docs, parsing data formats, and solving the messy real-world problems that come with connecting disparate systems. What You’ll Work On • Digital Banking Integrations — Build and maintain connections with Q2, Banno (Jack Henry), Alkami, and other digital banking platforms to ingest member data, account information, and transaction feeds, • CRM Integration — Own integrations with HubSpot and Salesforce: contact syncing, deal tracking, custom property mapping, and workflow automation, • Loan Origination & Account Opening — Connect with MeridianLink, Origence, Fiserv, nCino, Blend, Withclutch, and other LOS/OAO platforms to track application funnels and conversion data, • Client Onboarding — Work with new clients to configure and test integrations during setup, including credential management, field mapping, and data validation, • Monitoring & Troubleshooting — Build alerting and logging around integration health; diagnose and resolve data sync failures, authentication issues, and schema changes Key Integrations • Digital Banking: Q2, Banno (Jack Henry), Alkami, Digital Insight (NCR Voyix), Fizerv, • CRM: Hubspot, Salesforce, • LOS/OAO: MeridianLink, Origence, Fiserv,(OpenNow/Originate), nCino, Blend, Withclutch., • Analytics: Google Analytics 4, Google BigQuery, Google Tag Manager, Looker Requirements Must Have • 3+ years experience building and maintaining third-party API integrations — REST, SOAP, webhooks, file-based data exchange, • Python proficiency — comfortable writing production Python code; Django experience preferred but not required if you can learn quickly, • Financial services / digital banking experience — experience with one or more of: Q2, Jack Henry (Banno), Alkami, Bankjoy, Fiserv, or similar platforms, • API troubleshooting skills — ability to diagnose auth failures, data mapping issues, rate limiting, and schema mismatches using logs, API docs, and tools like Postman, • Clear communication — you’ll coordinate with client IT teams, vendor support, and internal developers; ability to translate technical issues for non-technical stakeholders, • Self-directed problem solving — vendor docs are often incomplete; you need to be comfortable figuring things out through experimentation, vendor support tickets, and reading source code Nice to Have • HubSpot or Salesforce API experience — contact management, custom properties, workflow automation, deal pipelines, • LOS/OAO systems — MeridianLink, Origence, nCino, Blend, Withclutch, or similar loan origination/account opening platforms, • OAuth 2.0 / authentication protocols — implementing auth flows for third-party services, • Google BigQuery or analytics platforms — writing analytical queries, working with GA4 event data, • Experience working with credit unions or banks — understanding member data, account structures, and regulatory considerations What We Value • Reliability over cleverness — integrations must work consistently; prefer simple, well-tested solutions over elegant but fragile ones, • Vendor relationship skills — ability to work effectively with third-party support teams, escalate issues appropriately, and maintain productive relationships, • Security mindset — handling sensitive financial data means thinking about encryption, access control, credential management, and data retention Work Style • Small engineering team with direct access to product decisions, • Two-week sprint cycles with regular deployments, • Mix of building new integrations, maintaining existing ones, and supporting client onboarding, • Direct interaction with clients during integration setup and troubleshooting, • AI-assisted development tools available (Claude Code, GitHub Copilot) Location This is a remote position. We prefer candidates located in Central US time zones for coverage across our client base, but we're flexible for the right candidate. What We Offer • Competitive salary ($100,000 - $130,000 based on experience), • Remote-first culture, • Opportunity to grow with a scaling fintech company, • Direct impact on client success and company growth, • Collaborative, low-ego team environment

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Manager of Customer Success to help build and scale our Enterprise Customer Success team. The right candidate is an experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all Smartsheet accounts. As a Sr. Manager of Customer Success you will manage a team of Customer Success Managers and partner with the Director of Customer Success, Enterprise to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and net retention. You will report to the Director of Customer Success, Enterprise. Due to the collaborative nature of this role, ideal candidates will be based on the East Coast. You Will: • Manage a team of Customer Success Managers, • Meet or exceed set targets, • Set expectations with internal team members, develop a collaborative team culture while promoting career growth., • Empower team of CSMs to onboard and expand customer product usage while uncovering revenue opportunities., • Use data to track performance, forecast retention, and create customer insight, • Partner with Marketing, Support, Professional Services, and Sales to create a positive customer journey that delights customers, improves customer satisfaction, inspires referrals and guides account growth., • Build/refine programs to improve and scale, • Bring creative ideas to the group to help improve the next stages of the business, • Promote operational excellence across the Customer Success team, • Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities, • Other job duties as assigned You Have: • Business development, organization, team building and management passion, • Experience working in a cloud applications, • 5+ years working in a leadership capacity, • 8+ years of Customer Success or Account management experience in a technology/software environment, or Technical Account Management experience within Enterprise SaaS, • Passion and demonstrated ability for mentoring and team growth, • Experienced in managing a Customer Success or Account Management team, • Outstanding management skills across a varied set of responsibilities, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements, • Experience and success partnering across departments, • Bachelors (BA/BS) degree Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $135,000 - $172,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: Lyra Health is looking for a Sr. Customer Success Manager II who is energized by engaging with customers, building relationships, and delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer, who is passionate about making a difference, comfortable with ambiguity, and is naturally collaborative. This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States. • Serve as the primary relationship owner for our Major/Key segment employer customers (30,000+ lives), maintaining regular contact with the customers’ benefits team members and other key stakeholders, • Partner with marketing to develop and deliver engaging campaigns and workshops for your customers, • Produce and regularly communicate customer reports, • Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues, • Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers, • Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year, • 15+ years experience in implementation and/or customer success, ideally in the area of HR / Benefits / Healthcare with employers or other large groups, • Passion for mental health and changing the healthcare landscape, • Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust, • Ability to innovate and creatively solve problems in a highly collaborative manner, • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams, • Ability to prioritize and balance multiple customers, • Willingness to travel (10%), • Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.

About Cupix Cupix is a cutting edge technology company revolutionizing the way we experience visual content with the most flexible and easy-to-deploy 3D digital twin platform. The Cupix platform enables users to capture their site in 3D with a 360 camera, then leverage cloud-based tools for remote navigation, 4D documentation, analysis and collaboration. We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We’re seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you will work closely with our Account Executives and Technical Account Managers, applying best practices and solutions to ensure our customers are set up for success and achieve their individual business goals and objectives. As a successful Customer Success Manager, you will use your consultative mindset to leverage Cupix’s technology solutions within the industries we serve. You’ll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your customer base. You'll report to the VP of Customer Success. • Become a Cupix product expert., • Understand the goals and objectives of new customers and translate those needs appropriately through the implementation and onboarding process., • Clearly communicate setup requirements and expectations with customers and key stakeholders., • Train customers on Cupix software products, capabilities, and best practices to simplify adoption and align expectations., • Troubleshoot technical issues as the first point of contact for customers., • Record customer needs, requests, and questions in our CRM system and communicate them to key internal stakeholders., • Leverage feedback for continuous improvement to the onboarding process and training materials., • Gain a strong understanding of best practices relevant to retaining and growing customers within a personal portfolio while mitigating risk., • Build trust and create meaningful relationships among champions and key executives within each customer., • Ensure customers understand the value Cupix delivers to their business by conducting virtual or on-site use case reviews that mirror their business goals and objectives., • Identify and forecast risk as well as growth opportunities within the portfolio., • Identify product improvements or new products by staying current on customer needs, industry trends, market activities, and competitor developments., • This position requires 20% or more travel to client sites and more! Your Qualifications: • A Bachelor’s degree is required., • 4+ years of construction experience, preferably with B2B software companies focusing on architectural design, engineering, construction, facility management, or the 3D reality capture industry., • Demonstrated and recent direct experience with the process, workflow, and use of AEC software solutions such as Autodesk Revit, Navisworks, and ACC is preferred., • Experience with 4D simulation software (Navisworks & Synchro) and 5D quantification software (Assemble Systems) is a plus., • Experience with reality capture and photogrammetry., • Deep understanding of value drivers in recurring revenue business models, • Goal and results-oriented, optimistic, smart, value-added mindset, proactive, and easily adapts to change., • Experience with CRM systems is a plus., • Ability to develop trusted relationships., • Experience at a high-growth startup is a plus., • Highly organized, with strong attention to detail., • Analytically driven with skills to use data and metrics., • Collaborative team player and self-starter., • Excellent written and oral communication skills., • Ability to manage multiple priorities at the same time., • Growth mindset - desire to continue to improve, simplify, scale new and existing processes, and professional growth. Perks and Benefits: Our employees enjoy a robust benefits package that includes: • Comprehensive health coverage (medical, dental, and vision), • Generous paid time off, including vacation, sick leave, and company holidays, plus a special day off for your birthday!, • Life and AD&D insurance, • Short-term and long-term disability coverage, • Health Savings Account (HSA) and Flexible Spending Account (FSA) options, • Parental leave, • 401(k) retirement plan, • Monthly allowance towards your phone/internet. Cupix is an Equal Opportunity Employer.

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. The people you’ll like to work with and things you'll enjoy impacting: As a Customer Success Onboarding Team Leader reporting to the Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. What You Will Own: Team Leadership & Performance Development • Coach the Coaches: Design and execute a structured coaching framework for senior advisors, enabling them to independently develop junior team members, freeing you for strategic oversight., • Performance Architecture: Establish clear performance expectations, KPI accountability structures, and career pathing that motivates both high performers and developing talent., • Culture of Excellence: Build and sustain a team environment defined by accountability, continuous learning, and data-driven self-reflection. Operational Execution & Metric Stewardship • KPI Ownership: Drive performance against core metrics: Activation Rate, Reachability, QA Score, Time-to-Value (TTV), and Churn reduction., • Strategic Metric Migration: Lead the team's transition from activation-centric success metrics to NRR and long-term Adoption indicators, aligning frontline activity with company-level retention goals., • Data-Driven Diagnostics: Leverage QA scores, reachability data, and cohort-level performance analytics to identify skill gaps, process breakdowns, and intervention opportunities before they become escalations. Cross-Functional Partnership • Sales Handoff Integrity: Partner with the Sales team to define and enforce a clean deal standard, ensuring every provider enters onboarding with the right context, expectations, and setup for rapid ROI realization., • Product & Operations Feedback Loop: Systematically surface friction points in the onboarding journey and translate provider-level insights into actionable input for Product and Operations roadmaps., • 4-6 years of progressive experience in Customer Success, Onboarding, or Account Management within a SaaS or technology-driven environment., • 1-2+ years of formal people management experience leading mid-sized teams., • Demonstrated track record of managing performance through data: QA frameworks, coaching plans, and metric-driven decision-making., • Professional fluency in both English and Spanish (written and spoken), essential for leading a bilingual team and managing escalations., • Expert-level proficiency in Salesforce CRM; working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent. It will also help you to have… • Retention-First Mindset: You think in NRR, not just activation. You understand that the onboarding conversation sets the retention trajectory., • Multiplier Mentality: You measure your success by your team's output, not your personal output. You get energy from watching others exceed their own expectations., • Structured Ambiguity Navigation: You thrive in scaling environments where processes are still being built. You bring structure without rigidity., • Commercial Acumen: You connect the dots between provider health, expansion signals, and company revenue, and you speak that language fluently in cross-functional conversations., • Coaching Precision: You do not deliver generic feedback. You diagnose root causes, tailor your coaching approach to the individual, and track improvement with clear milestones. Salary Range: $60,000 - 70,000 base salary + quarterly bonus. Some of the US benefits we offer are: • We're proudly distributed across the globe, with each market being remote-first., • Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in., • Opportunity to develop in an international environment - we have teams in 6 countries., • Remote work with $50/month home phone/internet reimbursement., • Comprehensive health, dental, and vision coverage with UHC., • Company paid STD and LTD, and Basic Life Insurance at 1x salary., • FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus., • Accident/Hospital/Critical Illness voluntary plans available., • 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period., • PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over)., • 12 Holidays observed., • Parental Leave - 12 weeks of paid leave., • EAP (Employee Assistance Program)., • Voluntary Pet Insurance through Fetch., • Financial wellness tools through SoFi and Ladder., • Discounts via Perkspot., • Booksy benefit $50 per month to use on services in our app. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at ___, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an exciting opportunity to own and shape the roadmap for products trusted by some of the world’s top DevOps, SRE, and digital operations teams. The ideal candidate thrives at the intersection of analytics, DevOps, and user experience—and is passionate about driving better business outcomes from operational data. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. KEY RESPONSIBILITIES • Lead the development and execution of roadmap for Incident Analysis products, delivering meaningful outcomes for users and business., • Drive end-to-end product lifecycle, from needs discovery through launch and iteration, with a focus on data-driven insights., • Collaborate with design and engineering to deliver intuitive, seamless user experiences that drive adoption and demonstrable learning., • Engage with customers and cross-functional partners to deeply understand user needs, pain points, and emerging opportunities., • Track and analyze product performance, iterating on features to maximize user value and business impact. BASIC QUALIFICATIONS • 5+ years’ experience in product management for B2B SaaS, DevOps, or data-analytics platforms—or equivalent degree or experience., • Demonstrated fluency with data analysis or analytics products (telemetry, observability, post-incident review)., • Proven success shipping features focused on workflow automation or operational improvement., • Experience collaborating with cross-functional teams (engineering, design, sales, customer success)., • Must be currently authorized to work in the United States on a full-time basis. PREFERRED QUALIFICATIONS • Familiarity with the incident management lifecycle or operational reliability in cloud-native environments., • Direct experience with DevOps, SRE, or related tooling in a SaaS or modern infra context., • Exposure to ML/AI-driven insights or advanced analytics tools (e.g., Tableau, Looker, Splunk)., • Demonstrated passion for user experience and continuous product improvement., • Results-oriented, intellectually curious, and collaborative. The base salary range for this position is 161,000 - 271,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

What We Do: Brightwell is a payments company on a mission to make money movement faster, safer, and more accessible — whether across town or around the world. We build the full experience for banks and credit unions: from the mobile interfaces that guide account holders through transfers, to the platform infrastructure powering it all behind the scenes. That means multi-corridor payment routing, partner integrations across financial networks, and real-time compliance and fraud detection — with the reliability requirements that come with moving people's money. We're a 65-person team based in Atlanta, scaling fast as more financial institutions sign on. The work moves quickly, the impact is tangible, and what you build will be in the hands of real users at real institutions. We're looking for bold thinkers to help us get there. Where We Work: This is a remote position open to candidates currently residing in FL, GA, IL, or TX. Atlanta-area candidates will work hybrid (2 days/week in office at The Battery). All other candidates will work fully remote, with quarterly travel to Atlanta required. Who We Need: We’re looking for an Infrastructure Engineer to help bring our Azure infrastructure under Terraform and build the platform our product teams depend on. We have a running production environment; now we need someone to codify it, automate it, and make it self-service. You’ll split your time evenly between platform engineering and operational work, with a clear mandate to reduce the operational burden over time. This is a hands-on technical role with a 50/50 split. Half your time will be spent on platform engineering: Terraforming existing Azure infrastructure, building automation, improving observability, and collaborating with InfoSec on compliance controls. The other half is operational: supporting product teams with infrastructure requests, maintaining CI/CD pipelines, monitoring systems, and responding to incidents. What You’ll Do: Balance platform engineering with operational work (50/50 split). Platform Engineering (50%): • Terraform existing Azure infrastructure. This is the primary mission from day one., • Use AI-assisted tools (Claude Code, Cursor, GitHub Copilot) to accelerate IaC development, automation scripting, and configuration management., • Automate repetitive tasks and build self-service tooling., • Improve observability and monitoring capabilities., • Create runbooks and technical documentation., • Collaborate with InfoSec on security and compliance controls., • Support product teams with Azure infrastructure requests., • Manage Azure resources (VMs, Serverless Functions, App Services, SQL, networking, etc.)., • Maintain CI/CD pipelines and troubleshoot deployment issues., • Apply patches, updates, and security fixes., • Monitor production systems health, performance, and costs., • 5+ years in infrastructure/platform/DevOps roles., • Strong Azure experience (App Services, Serverless, databases, networking, identity)., • Infrastructure-as-code: Terraform or Bicep., • Monitoring: Azure Monitor, Application Insights, Datadog, Grafana, etc., • CI/CD: Azure DevOps, GitHub Actions, or similar., • Scripting: TypeScript, PowerShell, Python, or Bash., • Understanding of networking, DNS, SSL/TLS, mTLS., • Experience leveraging modern AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) to accelerate infrastructure automation and engineering workflows., • Fintech or regulated industry experience (SOC 2, PCI)., • Configuration management: Ansible, etc., • First 30 days: Understand our Azure environment, shadow on-call, and start Terraforming your first resources., • First 90 days: Own on-call shifts, have meaningful IaC coverage in place, and establish patterns the team can build on., • Weekly on-call rotation (alternating with team)., • Typical escalations: deployment issues, performance problems, outages., • Real Ownership & Impact: Take charge of your work with full autonomy — what you build ships to real users at real financial institutions around the world., • Entrepreneurial Spirit: We welcome bold thinkers who are passionate about driving change, solving hard problems, and pushing innovation forward., • Growth & Development: We invest in your career with professional development support and expanding opportunities as we scale., • Flexible & Collaborative Team: Enjoy a remote-friendly environment and a tight-knit, inclusive team with opportunities for both social and professional engagement., • Competitive Benefits: Medical, dental, vision, disability, 401(k) with match, flexible spending accounts, paid parental leave, paid vacation, and more. Brightwell is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

Remote (ET & CT time zones only – some travel required) Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent and the way colleges and universities support their students through education financing — all while tackling the student debt crisis. (Yep, we think BIG.) We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of "Startup of the Year" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. Clasp Talent helps healthcare employers attract and retain critical talent by connecting them with diverse candidates and using student loan repayment as a powerful recruiting and retention tool. We meaningfully connect employers, educational institutions, and learners to drive mutual benefit. Clasp Finance equips colleges and universities with lending technology to launch and operate their own private student loan programs, enabling schools to step in and support their students directly with financial aid. Recent federal financial aid changes are reshaping how institutions think about supporting their students, and Clasp Finance is poised to meet this moment. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. Clasp is looking for a Senior Product Manager to drive product experiences for our student lending business (Clasp Finance) as our business experiences unprecedented growth. Clasp Finance is the platform we sell to colleges and universities so they can stand up and operate their own private student loan programs — supporting their students with institutional financial aid at a time when federal aid alone is no longer enough. In this role, you will own the product strategy and roadmap for Clasp Finance, including our in-house loan origination system, our proprietary credit models and the tooling we use to monitor and report on the servicing of our loans. You will inherit a platform that has earned real traction with schools and is actively powering Clasp Finance's growth. Your charge is to take it to the next level — deepening the feature set, scaling its foundations, and shaping the enterprise-grade system that will anchor Clasp Finance's continued expansion. You will report to the Director of Product, who oversees both Clasp Talent and Clasp Finance product areas and work closely with the General Manager of Clasp Finance. * Own the Clasp Finance Roadmap: Set and drive the product strategy for Clasp Finance, partnering with engineering, sales, lending operations, credit, and compliance to deliver a platform that meets the needs of school customers and the borrowers they serve. You will be accountable for both the borrower-facing application experience and the school-facing administrative tooling and reporting. * Scale to Enterprise Grade Reliability: Partner with engineering to define reliability and scalability requirements, and help prioritize technical investment against customer and business needs. * Engage Schools as Customers: Work directly with financial aid offices, bursars, treasury teams, and IT leaders at colleges and universities to understand how they want to operate their loan programs. Translate those needs into product requirements that work across diverse institution types — from large state universities to small private colleges to professional schools. * Own the Borrower Experience: Design application flows, underwriting decisioning experiences, disclosures, co-signer flows, identity verification, and funding and disbursement processes that are both compliant and intuitive for students and their families. * Establish Servicing Oversight Tooling: While Clasp does not service its loans directly, we are accountable to our school customers for how that servicing performs. Define the monitoring, reconciliation, and reporting tools that give Clasp and our schools clear visibility into portfolio performance, borrower outcomes, and servicer SLAs. * Partner with Compliance and Legal: Treat regulatory requirements as a design constraint from the outset. Work closely with legal and compliance on TILA, ECOA, state licensing variation, adverse action handling, fair lending, and the full range of obligations that come with originating consumer credit. * Deliver Reporting that Schools Can Act On: Design the dashboards, exports, and ad hoc reporting that school CFOs, financial aid leaders, and boards need to understand how their loan programs are performing — across vintages, approval rates, charge-offs, repayment trends, and other key portfolio metrics. * Experience: 5+ years in product management, with meaningful time spent on lending, credit, or loan origination products. You have shipped in regulated domains. * Lending Domain Depth: Direct experience with origination flows, underwriting, decisioning, identity verification, disclosures, e-sign, and funding. Student lending experience is a strong plus, but consumer lending experience across personal loans, auto, mortgage, or BNPL with underwriting translates well. * Pattern Recognition Across Stages: You have taken a lending product from early-stage to enterprise grade, or you have worked at a lender that made that transition and you understand what it required. You are comfortable with ambiguity and recognize what excellence looks like at scale. * Regulatory Instinct: You have a deep respect for compliance and have partnered closely with legal and compliance teams on consumer credit products. You understand state-by-state licensing variation, fair lending considerations, and how to design products that hold up under scrutiny. * Data Fluency: Loan origination is a data-heavy product. You are conversant in credit bureau data, decisioning logic, vintage analysis, and portfolio performance metrics, even if you are not the one building the underlying models. * Cross-Functional Leadership: Demonstrated ability to align engineering, compliance, sales, and operations partners around a shared roadmap and drive execution across functions. * B2B and B2C Sensibility: You can hold both the borrower and the institutional customer in your head at once. You have either sold to or built for institutional customers before, or you have a strong instinct for how it differs from pure consumer product work. * Communication Skills: Strong verbal and written communication, with the ability to explain complex ideas to both technical and non-technical stakeholders, including executive leadership and external school customers. * Strategic Thinking: Ability to leverage both qualitative and quantitative data to inform product decisions, and to make confident calls under uncertainty. * Competitive cash and equity compensation * Health benefits (health, dental, & vision) * Student loan repayment benefits * 401k matching * Commuter benefits * Flexible PTO policy * Opportunities to grow and perform in a fast-paced environment alongside a stellar team. The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $140,000 to $170,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent. If you are a driven product leader with deep lending expertise and a passion for building systems that meaningfully serve the people who rely on them, we want to hear from you. Join us in reshaping how schools support their students and making a lasting impact on the future of higher education financing. Apply now to be part of our growing team! To ensure smooth collaboration with the Boston-based team, we are limiting to Eastern/Central timezones with the expectation that it will be Boston hours. Additionally, they must be within 1 hour of a medium hub/ large airport with multiple daily flights to Boston. We are targeting the broader New England area to start as we expect that the candidate to have frequent travel to Boston for onboarding and ongoing collaboration. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. We're looking for a Staff-level Product Lead to own the payments product surface at Astra – the rails, transaction flows, money movement mechanics, and the developer experience that sits on top of them. This is a deeply technical, highly cross-functional IC role. You won't manage a team, but you will operate like a principal: setting direction, driving alignment across engineering, compliance, and operations, and taking full ownership of outcomes on Astra's most revenue-critical product surface. You'll work directly with the Leadership Team and alongside a small but growing product team. The right person has lived inside the complexity of card networks, ACH, and real-time rails and knows what it feels like to ship payment products that have to work every time. * End-to-end product ownership of Astra's payments rails – Visa Direct, Mastercard Move, RTP, FedNow, ACH, and stablecoin – from API contract through settlement and reconciliation * The transaction lifecycle: authorization, clearing, settlement, dispute/chargeback handling, and exception management * Developer-facing payments primitives: API design, payload schemas, error surfaces, and webhook contracts that serve sophisticated fintech builders * Multi-rail routing logic: how Astra selects, fallbacks, and optimizes across rails based on speed, cost, and risk parameters * Payments compliance surface: Reg E implications, network rule adherence (VCR framework, dispute windows), and AML/sanctions workflow integration * Rail-specific product strategy and roadmap: identifying capability gaps, emerging network features (e.g., RTP request for payment), and net-new monetization opportunities * Close partnership with payment operations and engineering on incident response, degraded-rail scenarios, and SLA commitments * Write rigorous PRDs and technical specs for complex payment flows, with explicit handling of edge cases, failure modes, and regulatory constraints * Own the product roadmap for your surface area – prioritizing ruthlessly across rail expansions, developer experience improvements, and compliance requirements * Conduct deep discovery with customers and prospects to surface unmet needs in how they move money * Partner with engineering to define API contracts, review implementation, and maintain a high bar on developer ergonomics * Collaborate with compliance and legal on network rule changes, NACHA updates, and card network bulletins – translating regulatory inputs into product requirements * Work with payment operations to define reconciliation requirements, exception-handling workflows, and ops tooling needs * Represent the payments product in customer conversations, sales cycles, and external thought leadership Required Experience * 6+ years of product management experience, with at least 3 years building payments products at infrastructure, fintech, or card network depth * Hands-on experience with at least two of: ACH, RTP/FedNow, Visa Direct/Mastercard Move, card issuing or acquiring, or stablecoin rails * Deep familiarity with the transaction lifecycle – authorization, clearing, settlement, disputes – and the operational mechanics underneath each step * Experience navigating Reg E, NACHA operating rules, or Visa/Mastercard network rules as inputs into product requirements * Strong API product instincts – you've shipped developer-facing payment APIs and have opinions about what makes them great * Comfort operating with ambiguity at the IC level – you don't need a manager to set your agenda * Exceptional written communication; you can reduce a complex payment flow to a clear, precise spec * Demonstrated ability to influence across engineering, compliance, and operations without direct authority Preferred Experience * Experience at a BaaS provider, card network, sponsor bank, or payments infrastructure company (vs. a fintech end-user) * Familiarity with stablecoin settlement rails (USDC, USDT) and how they interact with traditional fiat rails * Background in chargeback lifecycle mechanics, dispute reason codes, or VCR workflow design * Prior work on multi-rail routing or smart payment orchestration logic * You'll have end-to-end ownership of the most technically complex and commercially critical surface in the company * You'll work directly with leadership in a company that has product culture baked in from the start – this Director of Product hire is the first, and you'll help shape what great product management looks like at Astra * Astra is profitable at Series B – this is a growth story, not a survival story * Real-time, multi-rail payment infrastructure is one of the most interesting and underdeveloped product spaces in fintech * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team.

The Credit Product Manager operates independently and provides leadership in the development of the banking strategy for loan products, providing marketing oversight and support to Commercial and Community Banking Teams. This role is accountable for the strategy development, recommending new product features and services, driving product innovation, market penetration, and client adoption. The Credit Product Manager performs the role of product advocate of cross-functional teams, presenting new product proposals and/or enhancements that support achievement of revenue and profit objectives as well as contribute to the bank's growth strategy, ensures loan products are competitive, compliant, and profitable. • Responsible for creating strategic direction for loan products and client experience, ensuring they remain competitive, marketable, compliant, and profitable by utilizing customer feedback, industry surveys, associate input and analysis of competitor products and services. Champions product line by clearly articulating product positioning, key benefits, and value proposition., • Creates and maintains product roadmap, leading the design, development, and launch of new loan products and enhancements, ensuring alignment with market trends and client needs, and provides recommendations regarding product campaigns to drive product penetration., • Responsible for product line compliance, ensure loan products comply with relevant regulations and internal policies, regularly reviewing and updating offerings to meet changing requirements., • Responsible for evaluating and enhancing complex loan products and services, identify opportunities for revenue enhancements, tracking profitability and managing changes to loan products. This includes evaluating the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and customer needs analysis on new and/or enhanced products and services., • Responsible for assessing and reporting on the effectiveness, revenue generation, market penetration and profitability of new and existing products and services. Measures and tracks the financial performance volume against established goals and presents results to executive leadership and Bank committees., • Leads cross-functional teams in developing and launching loan products, collaborating with marketing, communications, and other stakeholders to execute effective product launches and campaigns. Ensures product is delivered through all channels effectively., • Negotiate and manage vendor contracts for loan-related products and services, conducting risk reviews and analysis of effectiveness of vendors, and alternative options of competing vendors, products, and services., • Maintain a comprehensive understanding of the bank’s policies and procedures related to loan products, including key regulations such as the Bank Secrecy Act, UDAAP, Regulation Z and Fair Lending Laws and Regulations., • Bachelor's Degree: Business, Marketing, Finance, or a related field required (an equivalent combination of education and experience may be considered), • 8 or more years of combined experience in product management, banking and compliance, specifically within credit or loan products required, • Extensive ability to lead and drive projects to completion with minimal guidance, demonstrating strong project management and leadership skills., • Extensive knowledge of consumer and small business loan products, services, and the regulatory environment affecting them., • Exceptional written and verbal communication skills, with the ability to present to both small and large audiences, including executive management and Bank committees., • Demonstrated ability to lead other team members and business partners with complex product design., • Strong collaboration skills, with the ability to work effectively across various teams and with external vendors to ensure a positive customer experience and resolve issues promptly., • Extensive marketing and product development concepts and practices, product lines and potential applications, and customer requirements., • Targeted starting hourly range (based on experience): $117,249 - $154,493, • Incentive potential, • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life, • Paid vacation time, sick time and 11 company paid holidays, • 401k (with up to 4% match), • Tuition reimbursement, • Get more information at: ___, • 20%

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the ___ page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account ___. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to ___, ___, and ___ through our products like ___, ___, ___, and ___. Become a Krakenite and build the future of crypto! Kraken’s Pro business unit is responsible for our global exchange businesses and trading platforms, including our flagship Kraken Pro web and mobile products, high performance APIs and connectivity, and matching infrastructure across spot, margin and derivative products. Our secure, trusted platform and deep liquidity fuel a wide range of clients and partners, from individuals making their first trade on our powerful yet elegant GUIs, to the most sophisticated algorithmic trading firms and prime brokerages. We are seeking an experienced and highly skilled Senior Group Product Manager to lead the development and evolution of our US Derivatives product suite. This role demands a practitioner with deep expertise in US Derivatives trading, crypto and traditional markets, and risk management, combined with an ability to design intuitive UX and raise the bar on our world-class trading experience. As a hands-on leader, you will be responsible for the vision, build, profitable and safe operation of our US Derivative offering. Our success will require your collaboration with senior cross-functional partners across product, engineering, design, finance, risk, legal, compliance, and operations. * Partner with senior leadership to define and execute the US derivatives strategy, covering futures, perpetuals, options, structured products, and emerging retail-friendly contracts. * Lead product innovation in US retail derivatives, including prediction markets, event contracts, and simplified instruments designed for accessibility. * Dive deep into the technical, operational, functional, mathematical and legal complexities in order to design and improve the scale, performance, profitability, and efficiency of our US Derivative offering. * Establish detailed product requirements including UI/UX, calculations, API, and processes, and take ownership of their successful build and delivery. * Keep track of industry trends, regulatory developments, and competitive offerings to ensure Kraken is positioned for long-term success in a highly dynamic market * Leverage analytics to monitor product performance, trader behavior, and market trends * Lead and mentor a team of product managers and analysts, in order to achieve our objectives * Partner with Pro BU and cross-functional leaders to accelerate product and market expansion * 7+ years’ experience in US derivatives trading, structuring, or exchange leadership (crypto, FX, or traditional markets - focused within the US). * Proven track record of leading cross-functional teams to deliver complex, high-impact products * Expertise in derivatives market microstructure, risk management, and incentive frameworks. * Strong product vision for retail derivatives, including event-driven contracts and gamified/prediction markets. * Familiarity with API-driven trading ecosystems and the requirements of high-frequency and retail traders alike. * Comfort navigating complex and evolving US derivatives regulatory environments. * Detailed knowledge of trading market participants, their different incentives and constraints. * Exceptional knowledge of the US CFTC DCMs and their product and exchange functional offerings. * Strong knowledge of global crypto derivative offerings across traditional markets and crypto-native CeFi & DeFi. * Macro-to-micro versatility: strategic mindset coupled with obsessive attention to detail. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: • Ownership That Matters: You’ll lead high-impact projects with real business outcomes, • Rapid Growth: We compress years of learning into months, • Merit Over Titles: Trust and responsibility are earned through execution, not tenure, • Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About SpendHound: ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). About The Role: We are seeking to add a Senior Mid-Market Sales Development Representative to our team who will serve as the primary growth driver for prospective outbound client engagement on SpendHound's must-have products within the Spend Management space. As a Senior Sales Development Representative, you will identify prospective opportunities and utilize various outbound communication channels to initiate sales engagement. This role offers an excellent opportunity to progress your career towards full end-to-end sales. This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work. As Our Senior Sales Development Representative, You Will: • Break down the door on a new vertical, utilizing creative prospecting to meet stakeholders at all levels of larger businesses, • Utilize your outbound sales skills by leveraging a number of communication methods, including cold calling, cold emailing, LinkedIn messages, and more, • Generate interest and meetings from Finance, Procurement, and IT leaders for a highly valuable product that helps them save time and money with their software renewals, which we offer to them for free!, • Develop skills across a broad range of modern sales technology tools, including Apollo, Orum, LinkedIn Sales Navigator, ZoomInfo, and more, • Work closely with an Enterprise Sales Development Manager, Enablement Manager, and Head of Sales to develop your sales skills, • Help refine the messaging that we use in order for us to be successful You Are Likely To Succeed If You: • Have 2+ years of work experience in a high-velocity sales environment as a top-performing SDR/BDR, • Have been successful working for a U.S.-based Tech company selling to U.S. prospects, with a strong focus on cold-calling, • Have a track record of not only meeting but also exceeding targets, • Are empathetic and have strong interpersonal skills and high emotional intelligence, • Are highly self-motivated and proactive with your time, • Have grit and can handle rejection, • Are resourceful, always looking for new ways to open doors, • Are coachable and willing to learn, • Have a highly positive outlook, • Have sound judgment when handling new situations What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust., • The annual salary for this position is anticipated to be up to $70,000 OTE ($55,000 base and $15,000 in bonus potential). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.