Are you a business? Hire remote tech support candidates in Yonkers, NY
Representative, Fleet Supp II (Desktop Support). Front line phone agent - Performs ticketing, supports validation, escalation and ticket closure activity. Represents the organization to customers by providing information, responding to inquiries or support request resolution. Performs basic non-q...
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Responsibilities:Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Manages and ...
They are constantly innovating new product lines and have access to 240 service partners globally! They are looking for a Technical Support Manager to oversee their warranty and technical support workflows as well as a team of six direct reports. Manage warranty and technical support flows. Suppo...
Then this Help Desk Analyst role could be for you!. ...
Help Desk Analyst (onsite work). Our client is looking for someone with past help desk experience (GEEK squad, ticket-based experience). Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; respond to queries either in-perso...
In this role, Customer Service/ Support Representative will assist clients (brokers and policyholders) by providing support with emphasis on Workers Compensation Certificate issuance as well as other administrative responsibilities. Candidates will be cross trained with additional customer servic...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfacti...
Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Triage, respond and resolve customer cases; Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle M...
Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblock...
Up to $75K per year / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance - As a Customer Support Lead you'll: Supervise and mentor a team of 10+ customer support agents to achieve high performance; Conduct regular one-on-ones, provide feedback, and support professional d...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with ...
Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment set...
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for...
Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficientl...
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and cu...
Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll: Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and exi...
Up to $25 per hour - As a Customer Support Rep you'll: Respond to customer inquiries via email, chat, and phone, providing accurate information about the company's high-quality products; Upsell and add value by recommending complementary products that enhance the customer's overall experience; Tr...
Up to $24 per hour + bonus / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Support Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, a...
Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Br...
Assist with all aspects of technical support, including on-site visits as needed. They serve as members of the Plant Technology Services (PTS) team providing onsite technical support during busy production hours at multiple facilities. IT Support Technicians are the first point of contact for war...
