Remote technical support jobs in Albany, New YorkCreate job alerts

Job DescriptionDescription: PenBay Technology Group, LLC is an established technology company providing website/application development and other IT support services to the federal government. PenBay offers a positive work environment emphasizing teamwork, responsibility, open communication, and creative problem solving. We believe in work/life balance and treat employees with trust and respect. Position Summary: Certified Air Traffic Control (ATC) Instructor II is a hands-on position that will require the candidate to effectively and consistently deliver the highest quality classroom and lab based training to a wide variety of students including developmental air traffic controllers and certified professional controllers (CPC). The successful candidate will have demonstrated excellent teaching/platform skills and classroom management techniques, a student focused drive for continuous improvement and strong technical skills with current ATC automation, simulation systems and procedures. In addition, this more senior position will provide mentoring for students and other instructors as well as curriculum design and development expertise. “ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62.” Competencies and Skills: • Candidate must be knowledgeable about current practices in Air Traffic Control and the current state of the NAS., • Instructor II trainees must be classroom certified by Facility Technical Liaison (FTL) within 60 calendar days after reporting for duty at the facility., • Laboratory certification: Certified Instructor II trainees must have the knowledge and skills for each laboratory (radar, non-radar, etc.) in which they will teach. All individuals hired for this position must complete a written knowledge test developed by the FAA for each position/sector to be taught. Each sector knowledge test will be graded by the Facility Technical Liaison for FAA designee, and the Certified Instructor II must be passed with a score of at least 70%., • Instructor II must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility., • Ability to interface effectively with Federal Aviation Administration (FAA) personnel at all levels to ensure the training delivered at the local level is responsive to local needs, is comprehensive and of consistent high quality., • Exceptional customer service orientation, • Outstanding communication skills, • Ability to work productively with a wide range of people and co-workers This is a Regular, Part-Time, benefit-eligible position. EEO company! Requirements: Experience and Education: • Instructor II must have a minimum of five (5) years recent experience working as a Certified Professional Controller in an FAA air traffic control facility, within the ATC option for which application is made., • Experience must have been at a like-type and like or higher-level facility., • Instructor experience, both in the classroom and simulator laboratory (procedural and radar, is required., • Prior (or current) On-the-Job Training Instructor (OJTI) certification coupled with at least 3+ years’ experience in that role is required., • Operational experience with ATC simulators including scenario design and pseudo/remote pilot operations for one or more of the following systems is a plus: SYDIM, AT Coach and TSS., • Curriculum design and development experience is desired., • ATC “Area Knowledge” and experience at the specific local facility level is desired.

Job Description Senior Veritas eDiscovery Platform (eDP) Engineer Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced and hard-working team to assist with any legal accounts. As a Veritas eDiscovery Platform (eDP) Engineer, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. In addition, personnel may provide support along with OGC, to other FBI Divisions, such as CTD. At the Government’s discretion, available funding, and need this position will support Criminal Discovery Program. The Senior Veritas eDiscovery Platform is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: - Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives; - Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; - Contractor shall record configurations change requests through the established change control board; - Contractor shall process storage requests, migrations and decommission tasks; - Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed; - Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations; - Contractor shall complete all scheduled maintenance in accordance with established policies and procedures; - Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance; - Contractor shall manage technology in remote environments; - Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database; - Contractor shall provide initial response, Level 1 and Level 2 escalation for outages; - Contractor shall schedule maintenance actions in a timely manner; - Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks; - Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems; - Contractor shall review system and application logs to verify completion of scheduled jobs such as backups; - Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications; - Contractor shall configure / add new services as necessary; - Contractor Shall facilitate the migration of the system implementation into cloud infrastructures. - Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks; - Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project; Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Veritas Enterprise Vault Engineer Employment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Veritas Enterprise Vault Engineer to join a fast-paced and hard-working team to assist with any legal accounts. As a Veritas Enterprise Vault Engineer, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: - Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives; - Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; - Contractor shall record configurations change requests through the established change control board; - Contractor shall process storage requests, migrations and decommission tasks; - Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed; - Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations; - Contractor shall complete all scheduled maintenance in accordance with established policies and procedures; - Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance; - Contractor shall manage technology in remote environments; - Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database; - Contractor shall provide initial response, Level 1 and Level 2 escalation for outages; - Contractor shall schedule maintenance actions in a timely manner; - Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks; - Contractor shall facilitate the migration of system into cloud infrastructure; - Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems; - Contractor shall review system and application logs to verify completion of scheduled jobs such as backups; - Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications; - Contractor shall configure / add new services as necessary; - Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks; - Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall provide before/ or after core hour work as required. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Phone: +1 (888) 680-5916Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Digital Forensic Analyst Employment Type: Full-Time, Mid-Level Department: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Perform forensic data collection and basic forensic analysis in both on-site and remote capacity - Coordinate directly with legal teams/client IT departments to understand project scope - Maintain forensic tool set by staying current on version updates and new options in the market - Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment - Assist in developing, documenting, and refining procedures to accomplish discovery process requirements - Manage all chain of custody best practices associated with the rules of evidence - Consistently adhere to standard operating procedures - Perform quality checks on work products prior to delivering to the client - Complete additional duties assigned by the manager including general IT functions Qualifications: - Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering - 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level - Experience using industry standard forensic tools such as: - EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption - Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner - Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients - Ability to work extended hours when necessary to ensure client deadlines are met - Ability to demonstrate superior organizational skills with acute attention to detail - Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel - Must be an energetic self-starter who can work within a team environment but also independently as the situation requires - Ability to document forensic workflows based on sound industry practice - Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events - Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have: - Understanding of the electronic discovery reference model (EDRM) - Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.) - General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.) - Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use - Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory - Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.comDigital Forensic Analyst Employment Type: Full-Time, Mid-Level Department: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Perform forensic data collection and basic forensic analysis in both on-site and remote capacity - Coordinate directly with legal teams/client IT departments to understand project scope - Maintain forensic tool set by staying current on version updates and new options in the market - Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment - Assist in developing, documenting, and refining procedures to accomplish discovery process requirements - Manage all chain of custody best practices associated with the rules of evidence - Consistently adhere to standard operating procedures - Perform quality checks on work products prior to delivering to the client - Complete additional duties assigned by the manager including general IT functions Qualifications: - Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering - 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level - Experience using industry standard forensic tools such as: - EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption - Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner - Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients - Ability to work extended hours when necessary to ensure client deadlines are met - Ability to demonstrate superior organizational skills with acute attention to detail - Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel - Must be an energetic self-starter who can work within a team environment but also independently as the situation requires - Ability to document forensic workflows based on sound industry practice - Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events - Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have: - Understanding of the electronic discovery reference model (EDRM) - Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.) - General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.) - Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use - Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory - Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionNetwork/Systems Adminstrator (In office only) As a Network/Systems Adminstrator at ITG, you will provide hands on network engineering expertise that involves server and front end device installation, configuration, troubleshooting, and management of network devices such as routers, switches, and firewall. You will work in a technical support/lead capacity. The Network Support Specialist will be responsible to provide onsite and remote support for several corporate infrastructures. You will respond to tickets through our ticketing system in accordance with our SLA’s and document your work and resolutions to assist in maintaining our Knowledge Base and provide accurate client billing. We take pride in our client relationships, and we depend on our team to provide courteous, efficient, and accurate resolutions. As a consulting firm, we work with many different network infrastructures, and must be proficient at a large variety of software, hardware, and security products. Ideal candidates are: • Security-conscious, self-starters with strong initiative and able to work independently without direct supervision or as a highly functioning member of a project team., • Able to accurately diagnosis and provide detailed status reports & timely escalations., • Able to build positive working relationships with external client management personnel and peers., • Competent learning in a fast-paced environment. Required Qualifications: • Strong communication skills., • Ability to quickly assess technical support questions and determine best course of action., • Previous customer service-oriented role with a focus on technical support., • A clean NYS Drivers license and reliable transportation. Technical Skills Preferred: • College degree or 4 years experience in lieu of a degree., • Experience working with Microsoft operating systems., • Experience working with Microsoft Azure platform., • Familiarity with Cloud computing and open source solutions., • Production experience with Windows Server 2019/2022/2025., • Upgrades, migrations, backup, restore, critical updates, monitoring, security and reporting., • DNS, DHCP, Active Directory, Group Policy., • Strong understanding of infrastructure basics., • LAN, WAN, VPN, RDP, printing, anti-virus, software installation., • Fundamental understanding of virtualization concepts., • Software experience with VMWare, Veeam, Hyper-V., • Familiarity with storage concepts and technologies - RAID, SAN, NAS. If you are motivated and eager to build your career and advance in the ever-changing world of IT, Security, and Infrastructure, then you will be a great fit with the team here at Integrated Technology Group. Previous technical support experience is required, and college education or IT certification preferred. A well-rounded education is a perfect fit for the dynamic field of IT Consulting. We offer retirement options with employer contribution match, health insurance options, paid vacation, and salary is commensurate of experience and ability. Job Type: Full-time. Non-remote. Pay: $70,000- 80,000

Job DescriptionGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a Whole-Person Lens, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: ???? Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in: • A foundation of shared values and reciprocal support, • A mindset of curiosity, learning, and growth, • A spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary Rivia Mind is expanding our distinguished Psychiatry team (8+) and is seeking a Board-Certified Psychiatrist who values clinical excellence and comprehensive patient care. As a physician-founded practice, we understand the importance of creating an environment where psychiatrists can practice meaningfully, supported by a robust operational infrastructure. Joining our practice as a Staff Psychiatrist offers the opportunity to work in a collaborative, growth-oriented community with the potential to advance into Supervisory and Leadership roles. You'll work within our multi-disciplinary team of 160+ mental health professionals while maintaining the decision-making authority essential to psychiatric practice. • Balance of clinical autonomy and collaborative support, • Implement both evidence-based psychopharmacology and psychotherapeutic approaches, tailored to each patient, • Minimized administrative burden, maximized quality patient interaction time, and enhanced professional growth, • Grow into supervisory or leadership roles, contribute to clinical training initiatives, and participate in quality improvement projects Join a forward-thinking practice where psychiatrists are empowered to deliver care that truly reflects the complex interplay of biological, psychological, and social factors that shape mental health outcomes. Work Location: Remote If you would like a hybrid position, please advise. We have an office located near Bryant Park in New York City, NY. Application Window: Until October, 2026 Anticipated Start Date: Early 2027 # of Openings: 2 Job Responsibilities & Qualifications Patient Care (70%) • Provide services to a diverse demographic of patients with an average caseload of 50 patients per week / around 8-12 per day (Caseload numbers may vary based on clinical judgment, patient needs, etc.)., • Provide evidence-based psychotherapy and medication management, • Develop personalized treatment plans for diverse patients (50/week), • Deliver care via a telehealth platform Clinical Collaboration & Development (30%) • Offer guidance to peers and supervisors, • Participate in interdisciplinary team meetings, • Exemplify Rivia Mind's values and collaborative approach Qualifications, Skills & Attributes Required Education Level: Doctorate Education Details: • Earned a Doctor of Medicine degree from an accredited school, • Completed a Psychiatry residency program, completing diverse rotations including Primary Care within the training program, • Additional residencies appreciated are: Neurology, Internal Medicine, and Obstetrics-Gynecology Licensure/Certification Requirements • Active and in good standing license for at least one of these states:, • New York, New Jersey, Connecticut, Florida, or Massachusetts as a Medical Doctor, • An active and unrestricted license to practice medicine and a DEA number for at least one of the states listed above, • Board-Eligible or Board-certified in Psychiatry Additional Qualifications, Skills & Attributes • Interest in growing into a Supervisory/Leadership role within our practice, • Proven experience and desire to support Psychotherapy treatment, • Psychotherapy Modality experience (CBT, DBT, etc.), • Psychodynamic Modality experience preferred, • Experience working with Patients in an Outpatient setting, • Telehealth/telemedicine experience, • Prescribes Medications, • Confidently and efficiently document concurrently within patient sessions, • Excellent clinical knowledge and communication skills, • Patient Education, • Diagnosis and Treatment Planning, • Proficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software, and EHR platforms when applicable), • Intermediate computer skills and technical aptitude requiredBenefits Benefits That Support You, Personally and Professionally At Rivia Mind, we know that providing exceptional care starts with caring for our team. That's why we offer a comprehensive, thoughtfully designed benefits package that supports your health, financial wellness, growth, and overall well-being—so you can thrive in work and life. Learn more here. • 3 weeks of front-loaded PTO, • 9 paid holidays, • Annual office closure (Dec 25–Jan 1), • Annual Impact Days for volunteering or professional development, • 401(k) with immediate employer match, • Malpractice Insurance Covered by Employer, • Referral bonus potential, • Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement, • Medical, dental, and vision insurance — with EAP and additional wellness programs, • Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options, • Bereavement leave (including pet bereavement) We're a community of clinicians and care-minded professionals who believe in sustainable practice, personal growth, and compassionate support. Come thrive with us. Compensation & Employment Details Pay Range: NY, NJ, CT, MA residents: $260,000 to $290,000; salary based on location and years of experience. Pay Type: Salary Bonus Terms: Our compensation package includes a base salary based on compensable factors. Additionally, clinicians are eligible for quarterly bonuses of up to $2,000 (up to $8,000 annually), awarded based on defined metrics related to clinical excellence and care model performance. Department: Psychiatry Supervisor: Medical Director Supervisees: None Employment Status: Full-Time (40 hours a week) Exemption Status: Exempt W-2 Work Schedule We collaborate with each provider to determine a mutually beneficial and sustainable schedule. Our focus is to develop a supportive schedule that meets both the needs of our patients and the providers' preferences. Your schedule will be determined with you before starting the role. No On-Call required, or weekend requirements. Please feel free to discuss this with the recruiter during your first interview to understand the flexibility and requirements further. Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Rivia Mind participates in E-Verify to confirm the identity and employment eligibility of newly hired employees. Right to Work Poster, and E-Verify Poster Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at talentacquisition@riviamind.com.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO ALBANY, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior Network Architect Task Order: HBITS-07-14336 Agency: State of New York – Office of Information Technology Services (ITS) Location: Hybrid – Albany, NY Duration: 24 Months Rate: Depends on experience Position Overview This HBITS role designs, builds, and supports large-scale, secure enterprise networks for State of New York operations. You’ll architect solutions aligned to NYS ITS technical/security standards, troubleshoot complex LAN/WAN issues, and guide field deployments. Deep experience with Cisco (IOS), routing (OSPF/BGP), VPNs (DMVPN/IPSEC), Wi-Fi platforms, and automation (Python/Ansible) is essential. Responsibilities • Architect network solutions that meet business needs and NYS ITS technical/security standards., • Troubleshoot and optimize LAN/WAN hardware for DOL; analyze logs, performance, and security., • Coordinate vendor and agency installs/configurations; pre-configure field devices., • Review existing architecture; recommend upgrades/replacements with detailed specs., • Provide L3 support for enterprise environments and update inventory in agency systems., • Enforce ITS security/technology policies; remotely guide technicians on installs/maintenance. Qualifications • 5 years experience configuring and troubleshooting LAN Networking equipment in a complex networking environment of at least 1,000 remote endpoints that includes switches, routers/firewalls and VPN devices. This includes troubleshooting issues using protocol analysis tools (i.e. Wireshark) and conducting in-depth analysis on network data captures., • 5 years of experience in network engineering, configuring and troubleshooting DMVPN, IPSEC, OSPF, and BGP to support secure enterprise connectivity., • 5 years experience with Cisco hardware and Cisco IOS software in a complex TCP/IP environment including routing, port forwarding/NAT, VPN management., • 5 years experience supporting and configuring wireless network equipment from vendors such as Cisco/Meraki, Ubiquiti, Aruba., • 5 years experience working with network automation tools and scripting languages, such as Python and Ansible. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR ZIoJmoBszx

Job Description Enterprise Architect Employment Type: Full-Time, Senior-Level Department: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment. - The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints. - Additional demonstrated knowledge and experience in the following areas: - Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc. - Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls. - Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations. - Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have: - VMware server and VDI understanding/experience. - Knowledge of PKI. - MS Windows 2003 Terminal Server. - MS Windows 2008R2 Server. - Cisco UCS. - Broadworks. - Polycomm. - BlackBerry, iOS, Android OS. - Project Management Professional (PMP). - ITIL. - CISSP. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionRole: Epic Cadence & Cheers Analyst Duration: 12 Months Location: Remote Required Skills • Epic Cadence, • Epic Cheers CRM / Tapestry CRM, • Experience building and managing campaigns in Cheers, • Strong communication and multitasking skills Job Summary Seeking an experienced Epic Cadence & Cheers Analyst to support healthcare IT projects and operational initiatives. The ideal candidate will have hands-on experience with Epic Cheers CRM, campaign execution, workflow optimization, and Cadence support in a fast-paced environment. Responsibilities • Support and optimize Epic Cadence and Cheers CRM workflows, • Build, execute, and maintain campaigns in Cheers CRM, • Participate in implementations, enhancements, and support activities, • Troubleshoot issues and support workflow improvements, • Collaborate with clinical, operational, and technical teams, • Assist with testing, configuration, and end-user support Qualifications, • Experience as an Epic Cadence Analyst, • Prior implementation experience with Epic Cheers or Tapestry CRM, • Hands-on campaign management experience in Cheers CRM, • Ability to manage multiple projects simultaneously

Job Description Fire Protection Consultant Location: Remote, New England and New York Salary Range: $120,000 to $150,000, depending on experience and qualifications A well-established multi-discipline engineering practice is looking for a Fire Protection Consultant to join its team on a remote basis within New England or New York. This is a permanent, full-time role with real room to grow, working alongside a collaborative group of engineers across multiple disciplines on a varied and interesting project portfolio. Why Consider This Opportunity? This is a firm with a strong culture built on loyalty, technical quality, and looking after its people. You would be joining a tight-knit fire protection team where your contribution is visible from day one, with direct access to leadership and genuine influence over the direction of the department. The work spans a mix of sectors including industrial, commercial, and healthcare, covering both code consulting and fire protection systems design. If you are looking for variety, responsibility, and the chance to be part of something that is growing, this is worth a conversation. Key Responsibilities • Conduct fire and life safety code analyses, building code evaluations, and plan reviews across a range of facility types., • Prepare fire protection system design documents, including hydraulic calculations and preliminary system layouts and specifications., • Coordinate with civil, structural, electrical, and mechanical teams on multidisciplinary projects., • Carry out construction administration reviews and periodic site visits., • Develop fire protection strategies and code alternatives in collaboration with project teams and clients., • Prepare and review technical reports and project documentation., • Build and maintain client relationships as a trusted technical resource. Qualifications • Bachelor's degree in Fire Protection Engineering, or a related engineering discipline (Mechanical, Electrical, Civil, Chemical)., • 3-10+ years of relevant experience in fire protection engineering, life safety code consulting, or a combination of both., • PE designation preferred, or on track for licensure., • Comfortable working independently and managing your own workload in a consulting environment., • Strong communication skills, with the ability to work directly with clients, contractors, and authorities having jurisdiction. Additional Details • Annual performance bonus of up to 10%, • 100% company-paid health insurance, • Summer half-day Fridays, • Support for professional development and continuing educationWe thank all applicants for their interest, however, only those under consideration will be contacted.

Job Description Contract to Hire role Hybrid: Remote + Onsite in Albany, NY Junior Level position ~ 3 years of experience Overview: Deliver solutions to complex problems as a Data Analyst/BI Developer. Here, you'll tailor solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority. Responsibilities: • You will work on a small dynamic team that provides strategic know-how through Business Intelligence (BI) and Data Visualization platforms to deliver quality reports for State & Federal Agencies., • Apply an understanding of business metrics and a commercial mindset to perform Data analysis, find patterns, data anomalies and review., • Work closely with functional teams to understand requirements regarding solutions to ensure data quality. Collaborate on definition, development, and maintenance of standards and processes., • Develop models and create templates to ensure timely and accurate deliverables, data integrity, efficient workflow, reusability, and automation. Create dashboards using workspace advance to facilitate drill up/down and slicing/dicing of data. Produce Ad Hoc reports with a turnaround time based on business needs., • Support continuous improvement and automation in BI solutions and processes., • Support client data exchange and integration needs by leveraging technical expertise in database applications, ETL processes, and automation. Apply knowledge of upstream and downstream Enterprise applications to support dashboard development lifecycle discipline Requirements: • 3+ years of industry experience with focus on SQL, PL/SQL, SQL-PL in DB2, • 3+ years' experience with a BI tool (Cognos is preferred), • 2+ years of experience in design/data modeling for Data Mart/Data Warehouse, • Strong understanding of OLAP business intelligence applications, • Strong understanding of reporting and database environments, processes, and associated applications, • Bachelor's degree in Business, Computer Science, Mathematics, Engineering, or related discipline, or equivalent, • Competencies leveraging data visualization tools for senior management and enterprise data visualization, • Ability to translate business requirements into specifications that will be used to implement required reports and dashboards, • Knowledge of RTC/ELM or similar tools, • Competencies in database architecture such as relative, star and snowflake schemas., • Competencies in DB2 (or other RDBMS), • Level 3 Procedural Languages (i.e.: ANSI, SQL, PL/SQL), • Writing complex SQL queries, SQL PL procedures in IBM DB2 environment., • Competencies with UNIX/LINUX operating systems:, • Good verbal, writing/documentation, communication, organizational, and time management skills, • Strong analytical, problem solving and communication skills, including mapping of business need or issue to development of application requirements or procedural initiatives., • Strong understanding of reporting and database environments, processes, and associated applications., • Well-developed knowledge of operational systems, processes and budgeting/forecasting concepts and activities, • Proven ability to ensure effective forms of documentation essential for support of overall technical and user needs., • Ability to work in complex matrix organization. Preferred Skills: • Experience with IBM Cognos Analytics 12.1.0 or higher, • Experience authoring and maintaining reports using IBM Cognos Analytics 12.1.0 or higher against relational, dimensional, and transactional databases, • Experience with Core Java, • Hands-on experience with data architecture and data analysis skill sets, • Familiarity with PMI standards and practice, • Healthcare Industry experience

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the installation, configuration and maintenance of critical network infrastructure supporting ESD’s HQ, datacenter, and remote office locations. Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network related devices and equipment. WORK PERFORMED: • Install, configure, maintain, and administrate network related infrastructure, services, equipment, and software necessary to support ESD’s critical business functions., • Rack, stack, power and provide management connectivity for network equipment., • Monitor and optimize the performance of enterprise SD-WAN and internet connectivity., • Install, configure, and manage Juniper network switch stacks and associated infrastructure., • Evaluate new and leading-edge network technologies for possible inclusion within the enterprise topology., • Liaise with third party vendors to manage new and upgraded services being implemented., • Utilize vendor portals to create, track and manage support and service tickets., • Assist with the management of ESD’s Active Directory Infrastructure., • Assist with the management of network file storage services in Azure NetApp Files (ANF)., • Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS)., • Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure., • Utilize network management best practices and monitoring tools to investigate and resolve network related performance issues., • Assist with integrating technologies from different vendors in a heterogeneous networking environment., • Support the installation, configuration and troubleshooting of IT infrastructure at ESD’s satellite offices., • Mentor junior networking staff and supervise network related projects as directed., • Travel to various remote office locations as necessary., • Assist in IT Disaster Recovery efforts, testing and documentation., • Perform other related duties as required by IT management. MINIMUM REQUIREMENTS: • Proven experience in Juniper network routing and switching or other routing and switching platform., • Proven experience in routing and switching command line experience., • Knowledge of SD-WAN infrastructure and management principles., • Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery., • Expertise with Enterprise wired and wireless network systems., • Familiarity with ISP management., • Experience with Network Monitoring Systems., • Expertise with Group Policy, DHCP and DNS management., • Ability to independently manage a project and coordinate with network and data center technicians., • Must be able to work under deadlines and in an environment where priorities shift., • Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.)., • Must be able to function as a team leader., • Strong verbal and written communication skills., • Ability to multi-task and deliver results within accepted timeframes., • Relevant Experience required: Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor’s degree in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Knowledge & Skills Required Software / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Employee Relations: Role requires analytical and active listening skills; as well as the ability to multi-task and manage daily workload. Must work with end users at all levels of the organization.

Job Description Job Title: DevOps Engineer Employment Type: Full-Time permanent Schedule: 40 hours per week Work Location: Onsite – Albany, NY, you must be located within commuting distance. Work Authorization: This position is open to U.S. citizens only and is available as a W-2 opportunity. You will be working ONSITE. This is not a remote role. Pay Rate: $80,000-110,000 annually depending on experience Position Overview We are seeking an experienced DevOps Engineer to support the design, implementation, and ongoing administration of modern containerized infrastructure. This position is responsible for keeping technology systems stable, secure, and efficient while working with development and IT teams to deploy applications and resolve infrastructure challenges. The perfect candidate would have 5-10 years of enterprise infrastructure experience administering OpenShift or another enterprise Kubernetes platform in production. If you have experience working within highly regulated and structure environments like education, healthcare or government, we want to talk to you! Primary Responsibilities Design, deploy, and maintain container-based application platforms. Administer and support on-premises infrastructure, including servers, networking, and storage systems. Manage and optimize enterprise Kubernetes environments, including Red Hat OpenShift. Configure and maintain load balancing and traffic management solutions. Design, maintain, and improve CI/CD processes to automate and optimize application deployment workflows. Implement security best practices across infrastructure and deployment processes. Develop and maintain infrastructure documentation, procedures, and technical guides while partnering with engineering, development, and operations teams. Monitor system performance, troubleshoot issues, and recommend infrastructure improvements. Required Qualifications Demonstrated experience supporting enterprise on-premises infrastructure, including server, networking, and storage administration. Hands-on experience administering Red Hat OpenShift or a comparable enterprise Kubernetes platform, such as Rancher, VMware Tanzu, Amazon EKS, Azure Kubernetes Service (AKS), or Google Kubernetes Engine (GKE). Strong knowledge of AWS, Docker, Kubernetes, PostgreSQL, Elasticsearch, Terraform, or similar cloud and infrastructure automation technologies. Experience configuring and managing load balancers and traffic management solutions. Solid understanding of DevOps practices, infrastructure automation, security best practices, and CI/CD pipelines. Excellent written communication and technical documentation skills. Education Bachelor's Degree in Tech Field with certifications like RHCE, CKA, AWS Preferred Qualifications Linux system administration experience, Python C++ and web app. development Benefits Tuition reimbursement, medical, dental, vision insurance, Competitive retirement pension plan, 401K retirement savings plan, life insurance, and more! #ZR APPLY NOW! Integrated Staffing values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Integrated Staffing will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Staffing solutions that exceed expectations and build relationships.

Job Description Regional Sales Manager - Northeast Job Description: We are a leading global manufacturer of signaling devices and visual/audible notification products, including network-controlled signal towers, beacon lights, MP3 audible alarms, and LED work/task lighting. Our products are used across a wide range of industries, including industrial manufacturing, factory automation, commercial, healthcare, security, and food & beverage applications. We are seeking an experienced and motivated Regional Sales Manager to lead and grow sales efforts within the automation and industrial sector. This role is responsible for executing strategic sales initiatives, managing key customer relationships, and driving revenue growth throughout the assigned territory. The ideal candidate will work closely with existing Channel Partners to proactively drive product sales, strengthen partner relationships, and provide technical and commercial support. Responsibilities include identifying growth opportunities, training distributor sales teams, expanding end-user accounts, and coordinating with internal teams to deliver effective customer solutions. This position will also focus on developing new OEM business by identifying target accounts, building relationships with decision-makers, and securing opportunities for automation solutions. The successful candidate should be comfortable managing longer sales cycles, uncovering application needs, presenting value-based proposals, and converting prospects into long-term customers. As the Regional Sales Manager, the selected candidate will be based in or near the assigned territory to support efficient travel and customer coverage. Responsibilities include prospecting new customers, actively following up on leads, supporting current customers and channel partners, and regularly visiting potential customers alongside distribution partners. Travel is expected to be up to 50% within the assigned region. Key Responsibilities: • Develop and execute a regional sales strategy aligned with company goals and KPIs. • Identify, target, and close new business opportunities within the automation and industrial markets. • Manage and grow relationships with OEMs, system integrators, distributors, and end users. • Provide technical and commercial support throughout the sales cycle. • Conduct product presentations, demonstrations, and solution-based discussions tailored to customer needs. • Monitor market trends, competitor activity, and customer feedback to support business strategy. • Prepare sales forecasts, activity reports, and territory growth plans. • Represent the company at industry trade shows, events, and customer meetings. • Support and develop channel partner relationships to increase market share and revenue growth. • Collaborate with internal teams including customer service, engineering, and marketing to ensure customer success. Education/Experience: • Bachelor’s degree in Engineering, Business, or a related field preferred (Electrical, Mechanical, or Industrial Engineering strongly preferred). • Minimum 3+ years of hands-on B2B sales experience in automation, industrial controls, or related technical industries. • Experience working with distributors, OEM accounts, and channel sales models. • Proven success in territory growth, channel sales, and account management • Experience using CRM platforms such as Salesforce or HubSpot. Required Skills: • Strong technical knowledge of automation systems such as PLCs, HMIs, VFDs, SCADA, robotics, sensors, and industrial communication protocols such as EtherNet/IP, Modbus, and PROFINET. • Experience selling into manufacturing, automotive, food & beverage, packaging, material handling, logistics, or oil & gas industries. • Strong communication, presentation, negotiation, and relationship-building skills • Self-motivated with the ability to work independently and manage a regional territory effectively • Willingness to travel up to 50%. Job Details: Job Type: Full-time Work Location: Home-based remote position within the assigned territory Schedule: Monday to Friday Benefits: • 401(k) matching • Paid holidays • Paid time off • Healthcare insurance • Life insurance • Vision insurance • Dental insurance • Mileage reimbursement • Company-provided mobile phone • Short-term and long-term disability insurance

Job DescriptionDescription: Proposal Manager - Albany, NY Albany, NY sits within one of New York’s strongest public-sector consulting markets, with state agencies, infrastructure programs, and major engineering pursuits creating a strong environment for an experienced AEC capture and proposal professional. In this role, you’ll help Fisher position its transportation, landscape architecture, energy, civil/site, environmental, planning, design, and other professional services for complex pursuits. You’ll work directly with Practice Directors, Client Managers, technical teams, marketing professionals, and leadership to guide opportunities from early capture through proposal submission and interview preparation. If you’re ready to take ownership of high-value pursuits and have a visible influence on how an established AEC firm competes for work, this role gives you the opportunity to combine strategy, storytelling, visual communication, and execution. What You'll Do • Lead the full proposal lifecycle from opportunity evaluation through submission and interview preparation., • Facilitate pursuit strategy discussions, kickoff meetings, go/no-go conversations, and proposal planning., • Develop win themes, proposal narratives, executive summaries, value propositions, differentiators, proof points, and client-focused messaging., • Manage proposal schedules, assignments, quality control, compliance, and final submissions., • Write, edit, and refine proposal content, resumes, project descriptions, and supporting materials., • Coordinate cross-functional teams and drive accountability throughout complex pursuits., • Support interview preparation, presentation development, coaching, pursuit process improvement, and implementation of AI-enabled proposal technologies and analytics.Requirements: What We're Looking For • Bachelor’s degree in Marketing, Communications, Business, Journalism, or related field., • Minimum of 10 years of experience with proposal management, pursuit management, or strategic marketing experience within the AEC industry., • Proven experience leading complex, high-value pursuits and influencing senior technical teams., • Strong understanding of capture strategy, win themes, and client-focused proposal development., • Exceptional writing, editing, communication, and project management skills., • Ability to manage multiple concurrent deadlines in fast-paced environments., • Advanced proficiency in Adobe Creative Suite, including InDesign, Illustrator, and Photoshop., • Advanced proficiency in Microsoft Office., • Experience developing highly polished, visually compelling proposal and interview materials., • Strong understanding of layout, typography, visual hierarchy, and branded communication., • Ability to guide visual storytelling and collaborate on graphics, infographics, and presentation design., • Ability to influence teams and drive accountability without direct authority., • Strong strategic thinking, executive presence, and communication skills., • Ability to balance strategy, creativity, storytelling, and hands-on execution., • High standards for content, compliance, visual communication, and the overall evaluator experience. Preferred Qualifications • Familiarity with CRM systems, proposal tools, and AI-assisted proposal platforms. Why Join Fisher • Shape meaningful infrastructure, environmental, and community outcomes through work that has visible local and regional impact., • Grow in a collaborative culture where accessible leaders welcome ideas, feedback, ownership, and professional development., • Build your career through mentorship, technical learning, leadership opportunities, and exposure to multidisciplinary project teams., • Thrive in a flexible, team-driven environment that values quality, accountability, work-life balance, and long-term success. Compensation + Benefits • Medical, dental, and vision insurance., • 401(k) plan., • Company-paid life and disability insurance., • Hybrid work schedule, generous PTO, paid holidays, and strong work-life balance., • Shareholders program, professional development opportunities and reimbursement, supplemental benefits, and employee groups focused on community, inclusion, and employee voice. Location Flexibility This role is aligned to the Albany, NY market for firmwide AEC pursuit leadership, multidisciplinary proposal strategy, and client-focused business development support. Fisher may also consider strong candidates located near Buffalo, NY; Syracuse, NY; Binghamton, NY; Ithaca, NY; Rochester, NY; Canonsburg, PA; or Sugar Land, TX; based on project needs, client alignment, team growth priorities, and business development opportunity. This position is open to remote candidates; however, remote work arrangements are evaluated on a case-by-case basis and are dependent on the candidate’s experience level, demonstrated qualifications, and ability to perform the essential functions of the role independently. Equal Employment Opportunity Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate on the basis of any protected status under federal, state, or local law. #LI-Hybrid #LI-DNP

Job Description Are you a hands-on operations leader who thrives on solving technical challenges, building strong customer relationships, and driving business growth? Diamond Game is looking for an Operations Manager to lead and grow our presence throughout New York's charitable gaming market. This is a unique opportunity to join an innovative gaming company where you'll serve as the market expert, trusted customer advisor, and operational leader responsible for delivering exceptional experiences and helping shape the future of our business in the region. If you enjoy a role that combines technology, customer engagement, problem-solving, travel, and leadership, we want to hear from you. This is a remote position located in Albany, NY. No out-of-state applications will be considered. No relocation reimbursement for this role. What You'll Do As the primary operational representative for Diamond Game in New York, you'll: • Lead installations, upgrades, launches, and field deployments of electronic gaming equipment., • Become the go-to technical expert on our gaming cabinets, software, peripherals, and operating systems., • Diagnose, troubleshoot, repair, and optimize equipment to maximize uptime and customer satisfaction., • Build strong relationships with distributor partners and customers through hands-on support and training., • Monitor operational performance, identify issues, and take immediate action to protect revenue and customer experience., • Partner with Sales, Product Development, Marketing, Compliance, and Leadership to execute growth strategies., • Support new product launches, field testing initiatives, and promotional programs., • Gather market intelligence and customer feedback to help shape future products and services., • Help recruit, train, and lead future team members as the New York market expands., • Represent the Diamond Game brand with professionalism, integrity, and enthusiasm every day. What Makes This Role Exciting? • Be a Market Leader: You'll have a direct impact on establishing and growing the Diamond Game brand throughout New York while serving as a key voice in business decisions and market strategy., • Make an Immediate Impact: From solving technical challenges to strengthening customer relationships, your work will directly influence operational performance and revenue growth., • Enjoy Variety Every Day: No two days are the same. You'll work in the field, support customers, collaborate with cross-functional teams, lead projects, and help drive innovation., • Grow Your Career: As the market grows, so will the opportunity to build and lead a team while helping establish operational standards for long-term success. What We're Looking for • Bachelor's degree in a technical, business, communications, or related field preferred, • 5+ years of experience supporting field operations, gaming equipment, kiosk systems, ATM networks, vending equipment, lottery systems, electromechanical equipment, or similar technologies, • Strong troubleshooting and technical problem-solving abilities, • Experience building customer, distributor, dealer, or partner relationships, • Ability to work independently across a geographically dispersed territory, • Excellent communication and leadership skills, • A valid driver's license and clean driving record, • Gaming industry experience is a plus, but not required What You'll Bring • Customer-first mindset, • Technical curiosity and hands-on expertise, • Strong organization and project management skills, • Ability to thrive in a fast-paced, evolving environment, • Professionalism, accountability, and integrity, • A passion for delivering outstanding service and results Additional Requirements: • Must be a U.S. Citizen or Green Card holder (sponsorship is not available)., • Ability to pass a background check and credit check., • Clean driving record - This role is field-based and requires significant travel throughout New York, including regular overnight travel and occasional weekend support. Candidates should be comfortable driving long distances and working in varying conditions TOTAL REWARDS Competitive Salary | Competitive Medical, Dental, Vision, and Life Insurance Benefits | Profit Sharing | Employee Assistance Program | Paid Time Off | 401k with Company Match | Profit Sharing | Referral Bonus Earning | And More! Why Diamond Game? At Diamond Game, you're not just joining a company - you're joining a forward‑thinking, technology‑driven gaming organization where people genuinely matter. In fact, Diamond Game is proud to be a 2025 Best Place to Work winner, a recognition that reflects the experience our employees have every day. We're a collaborative, diverse team that works side by side, contributing at every level to deliver high‑quality products and meaningful results. Everyone here plays a role in raising the bar - and that shared ownership is a big part of what makes Diamond Game special. We believe in growing our talent from within. That means real career development, mentoring, and hands‑on experience that helps you build skills and expand your impact over time. When our people grow, the company grows - and we're intentional about supporting both. Diamond Game offers a well‑rounded employee experience, including competitive benefits, work‑life balance, and an inclusive culture where people feel supported, respected, and empowered to do their best work. Since 1994, Diamond Game has been designing, producing, and servicing electronic pull‑tab games, gaming systems, and tickets for charitable gaming and lottery markets. Diamond Game is proud to be part of Pollard Banknote's Charitable Gaming Group, contributing to innovative solutions that support charitable organizations across North America. Our mission is simple but meaningful: to deliver innovative gaming solutions that create exciting player experiences while positively impacting charitable communities across North America. We put customers first, deliver reliable service, and design products that stand out in the market. Just as important, we foster a workplace based on our Core Values: Collaboration, Innovation, Integrity, Growth; and Having Fun along the way!

Work mode: Remote in Country Onsite Location(s): Boston, MA, US, 02101 Additional Location(s): US-MA-Boston; US-CT-Danbury/Bridgeport; US-CT-Hartford; US-CT-New Haven; US-CT-Stamford; US-MA-Marlborough; US-MA-Western/Springfield; US-MA-Worcester; US-ME-Central/Augusta; US-ME-Northern/Bangor; US-ME-Southern/Portland; US-NH-Southern; US-NY-Albany/Poughkeepsie; US-NY-New York City; US-NY-Syracuse; US-RI-Providence; US-VT-Northern; US-VT-Southern Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions. About the role: Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day. The Clinical Field Trainer delivers physician education and field representative training and certification for SpaceOAR Hydrogel and other assigned products and procedures. As a clinical and procedural subject matter expert, this role helps physicians build procedural knowledge and proficiency while preparing field representatives to independently support customers and procedures. Work model, sponsorship, relocation: This is a remote position supporting the New England region. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time. Your responsibilities will include: • Lead physician education and procedural training for SpaceOAR Hydrogel and related products, including hands-on programs designed to build physician knowledge, confidence and procedural proficiency., • Serve as a clinical and procedural subject matter expert, partnering with physician faculty and cross-functional teams to develop, deliver and continuously improve physician education programs and training resources., • Lead field-based training and certification of sales representatives and clinical specialists, including competency assessments, coaching, remediation and ongoing development to ensure readiness to independently support procedures., • Conduct field assessments to evaluate representative clinical and procedural competency, identify development needs, provide targeted coaching and validate certification requirements., • Support the launch and adoption of new and complex product lines by providing physician and field education, subject matter expertise and procedural training to enable successful adoption., • Partner with Sales Training, Marketing, Clinical Education and other cross-functional stakeholders to identify physician and field training needs and develop targeted education solutions aligned with business priorities., • Leverage physician feedback, field insights and training outcomes to continuously improve education programs, certification standards, assessments and training materials., • Maintain compliance with the Boston Scientific Quality Policy and all documented quality processes and procedures, with a primary commitment to patient safety and product quality. Required qualifications: Bachelor's degree. Minimum of 1 year of experience in clinical education, medical device training, health care professional education or a related clinical environment. Experience in medical device clinical training, field clinical support or physician education. Experience coaching and developing learners through observation, feedback, competency assessment, certification, remediation and ongoing development. Demonstrated experience facilitating and presenting clinical or technical training, including adapting training and communication approaches to different experience levels, learning needs and clinical environments. Ability to travel approximately 50% to 75%. Preferred qualifications: Bachelor's degree in nursing (RN), radiation therapy (RT) or a related clinical or health care discipline. For candidates with a bachelor's degree in another field, minimum of 5 years' experience in a related clinical, health care or medical device environment. Experience with SpaceOAR Hydrogel or other rectal spacing procedures. The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! The Consumer Lending Specialist underwrites, and processes consumer loan applications submitted by members through all channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's lending policies, and quick funding. The Consumer Lending Specialist communicates regularly with members via various channels including phone, email, and text messaging. The Specialist uses a proactive service approach, taking ownership of loan applications during each interaction and overseeing the successful completion of these loans through funding. The Consumer Lending Specialist is also a champion for the use of digital loan processing solutions. • Successful completion of Lender Certification Program, • Maintain thorough understanding of all regulations governing consumer lending., • Underwrites and processes consumer loan applications placed by members through all channels., • Monitors multiple Lending Center queues and the functions within each queue, ensuring that service levels for underwriting and document review are consistently met., • Communicates directly with members regarding their loan applications in a highly effective and professional manner through multiple channels, including phone, email, text, and MeridianLink web messaging., • Uses a proactive service delivery approach to maximize each member interaction, sets expectations with the member for remainder of the loan process, looks for ways to prevent future unnecessary member contact and works to move applications toward funding at each touchpoint., • Consistently renders accurate loan decisions in accordance with established policies and procedures., • Uses strong analytical skills to review approved loans for items such as proper stipulation completion, proper rate and term handling, full document collection and identity verification, and ensuring proper system notation is maintained., • Consults with members and recommends products and services that meet member financial needs; including Broadview Insurance, payment protection, Wealth Management, and GAP coverages., • Is proficient in all technical applications including: MeridianLink, FIS, Intranet, Internet, and has in-depth knowledge of our core systems, • Provides professional, quality service to members. Assists members and internal customers with questions and problems related to the credit union's loan programs., • Demonstrates a full understanding and knowledge of current policies and procedures necessary to underwrite consumer and student loans., • Is skilled in personal and telephone interviewing techniques, including the ability to discuss loan alternatives in such a manner that will elicit a positive response from members., • Attends all appropriate job related external and in-house training provided by the credit union and departmental staff meetings., • Support the annual strategic goals demonstrating consistent effort to achieve assigned individual and team goals., • Review credit reports with members, noting any findings, including poor credit., • Offer knowledgeable financial counseling to members, remaining up to date on the current lending environment and economic conditions, as well as maintaining a strong and current understanding of lending risk., • Through the credit report, evaluate member borrowing history, including repayment history with the Credit Union. Underwrite the loan request adhering to Credit Union Lending policy while determining risk and members ability to repay the loan in full. Submits recommended decision based on application details., • Acts as a champion for the use of digital loan processing solutions, including the online/mobile loan application, the Mobile Application Center, DocuSign, and text messaging., • Obtains loan documents for the member whenever possible to reduce member effort in satisfying stipulations. Looks for and acts on other ways to improve the ease and efficiency of loan processing for the member., • Provide recommendations for efficiencies and new ideas to meet goals., • Actively participates in Broadview's community initiatives; meeting expectations for volunteering., • Performs other duties as assigned, • High School diploma and minimum of one (1) year of experience in a related field., • Prior experience in underwriting, processing, and closing consumer loans including auto, RV/Boat, sportscraft, personal, and credit card. Prior experience at Broadview or other financial institution strongly preferred., • Proven ability to review financial statements including paystubs, purchase agreements, insurance documents, and other supporting documentation., • Ability to identify red flags in loan scenarios and supporting documentation., • Prior experience in customer service, specifically cross selling within a financial services environment., • Proficiency in Microsoft Word and Excel., • Strong verbal and written communication skills., • Strong mathematical and analytical skills. Starting Compensation: $22.62 - $31.67/hr., plus a competitive benefits package Schedule: This position is based onsite at our Albany headquarters Monday through Friday. Regular business hours are 8:00 AM to 4:30 PM, with a rotating late shift one day per week until 6:00 PM. Employees are also expected to participate in a rotating remote Saturday schedule from 9:00 AM to 2:00 PM. Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

Desktop Admin position: Albany, NY In person interview needed. Candidates with fake experience are advised not to apply. To avoid fake experiences, if the client decides to interview you, they will validate all previous experiences for all projects as well as work documents (h1B, GC). Please be prepared to provide these. Any fraudulent document will be forwarded to USCIS fraud division by default. Location: Albany, NY Duration: 12 months Onsite from day 1 Responsibilities Respond to all service requests. Use of Lansweeper, ITSM, and remote desktop to provide level 2 technical support to over 4000 DOH staff, monitoring work queues, opening, updating and closing ITSM incidents. Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as a single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware/ peripherals and printers. Candidate may be expected to lift equipment that may weigh up to 50 lbs. And be required to run cables under desks and other furniture. Installation of individual software packages, as needed for all users. Skills Needed 36 months experience managing support requests on a level 2 help desk. 36 months experience resolving hardware and software issues and troubleshooting Window 10 /11 or OS. 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 36 months experience using Lansweeper, Remote desktop and Active Directory, all three are required. 36 months experience using ITSM service desks. 36 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients. 36 months experience imaging computers. 36 months experience supporting Outlook 12 Months experience with the installation and support of O365 in an enterprise environment. 12 months experience troubleshooting Win10/11 OS and applications.bfb3568a-762b-4989-884b-a9682aa104ca

Customer Service Rep / Remote] - Anywhere in U.Competitive Annual Salary / Comprehensive Employee Benefits - As a Customer Support Agent at Greenshades Software, you will: Provide excellent customer service and support to clients via phone, email, and live chat; Troubleshoot technical issues and pro

Senior Transportation Planner Colonie, NY If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 5 Years Education level: Bachelor's degree Job function: Engineering Industry: Civil Engineering Compensation: View salary Total position: 1 Relocation assistance: Limited assistance Visa sponsorship eligibility: Yes Current focus is on candidates located in Albany or Syracuse, NY. If needed, we may expand our search to Trenton/Newark, NJ and possibly Philadelphia. Please prioritize local candidates, as the role offers hybrid work options (not fully remote). Position summary: Seeking a creative and highly motivated Senior Planner to support our growing planning practice. This is a unique opportunity to lead and contribute to innovative planning solutions for public sector clients across a range of project types and geographic contexts. The ideal candidate will bring in-depth knowledge of planning principles and project leadership experience, with a strong background in multimodal, community, and environmental planning. Candidates must be comfortable working collaboratively within a multi-disciplinary team that includes planners, engineers, and designers. Projects may include elements of transportation planning, land use, urban design, environmental review, and data-driven analysis to support long-range visioning and near-term improvements across a variety of contexts. Essential Functions and Responsibilities: • Lead and contribute to a variety of planning projects, including but not limited to: feasibility studies, comprehensive and master plans, corridor studies, multimodal and complete streets plan, trail and greenway plans, concept studies, grant applications, NEPA and PEL studies, and technical reports., • Prepare and manage SEQR documentation for a variety of projects, including Environmental Assessment Forms (EAFs), Environmental Impact Statements (EIS), and associated technical studies., • Manage project teams, tasks, schedules, and deliverables while coordinating with internal staff, subconsultants, clients, and agency stakeholders to ensure high-quality outcomes., • Collect, analyze, and interpret data related to demographics, land use, travel behavior, system performance, transportation funding, environmental conditions, and socio-economic trends using tools such as GIS, statistical software, and planning models., • Prepare and deliver planning documents and presentations tailored to government bodies, stakeholder groups, and the public., • Lead and support community engagement activities, including the development of outreach materials, facilitation of public meetings, and synthesis of feedback to inform project recommendations., • Serve as a key client contact, maintaining strong relationships and ensuring the successful delivery of projects in terms of technical quality, schedule, and client satisfaction., • Translate complex technical studies into clear, actionable recommendations for a range of audiences., • Provide mentorship and guidance to junior staff, fostering professional development and contributing to the growth of the planning team., • Participate in and occasionally lead field reviews and data collection activities., • Support business development by contributing to proposals, scopes of work, and interviews as needed. Required Experience: Bachelor's degree in a relevant field such as urban or regional planning, transportation planning, geography, environmental planning, public policy, landscape architecture, engineering, or economics. AICP certification, or the ability to obtain certification within one year of hire. Minimum of 5 years of progressively responsible planning experience, with a focus on transportation or related disciplines. Proven experience leading planning projects and supervising tasks or teams. Strong skills in technical writing, verbal communication, and time management. Demonstrated mentorship and leadership abilities within project or team settings. Preferred Experience: Master's degree in planning, geography, environmental or natural sciences, public policy, law, landscape architecture, engineering, or a related field. Proficiency in GIS tools (e.g., ArcGIS) for spatial analysis, mapping, and data visualization. Ten (10) or more years of experience supporting or leading public sector planning projects in the Northeast, particularly in the transportation field at the local or regional level. Active involvement in professional organizations such as APA, ITE, or similar. Experience with complex, interdisciplinary projects, including oversight of environmental documentation (e.g., NEPA, EIS), technical studies, budgeting, and schedule management. Working Conditions Work is performed within a general office environment 95% of the time. Work is generally sedentary in nature but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment. Field work is required on occasion where work may be conducted outside in heat/cold, wet/humid, and dry/arid conditions. Some lifting (up to 25lbs) may be required as needed. Hiring Manager Notes: Current focus is on candidates located in Albany or Syracuse, NY. If needed, we may expand our search to Trenton/Newark, NJ and possibly Philadelphia. Please prioritize local candidates, as the role offers hybrid work options (not fully remote). MUST HAVE: Bachelor's degree in a relevant field such as urban or regional planning, transportation planning, geography, environmental planning, public policy, landscape architecture, engineering, or economics. AICP certification, or the ability to obtain certification within one year of hire. 5 years of progressively responsible planning experience, with a focus on transportation or related disciplines. Experience leading planning projects and supervising tasks or teams. Working Place: Colonie, New York, United States Company: ESR Healthcare

Liberty Mutual's Specialized Claims group has an immediate opening on our Complex Construction Claims Team. We're seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations including complex Commercial General Liability (CGL) and Construction Injury/Liability claims (all litigated or high-exposure losses $500,000+). You will own matters end-to-end, managing coverage and liability strategy, directing investigations and experts, coordinating litigation and outside counsel, and driving timely, defensible resolutions for our Construction Industry accounts. (Note: this role does not handle construction defect claims.) Why this role is a great fit for you • Work exclusively on technically complex, high-exposure construction-related casualty claims that require advanced legal and claims judgment., • Autonomy to set strategy, reserves and resolution plans, with authority to direct investigations and manage outside counsel and experts., • Opportunity to influence outcomes across underwriting, product and legal teams and to be a recognized technical resource on construction liability issues., • Exposure to multi-party, catastrophic injury and cross-coverage matters valuable experience for senior claims leaders and litigators., • Flexibility with structure. This role is primarily remote, with a light-touch office cadence - just two in-office days per month for those who live within 50 miles of one of our hub locations in Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; and Weatogue, CT. Policy is subject to change. Key Responsibilities • Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate., • Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion., • Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies., • Build and lead the working team for each matter: coordinate Home-Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionist, engineers, and other technical consultants., • Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures., • Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company's interests while advancing timely resolution., • Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information., • Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights., • Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects. What we seek in a candidate? An experienced claims professional with a strong Commercial General Liability and/or Construction Liability background (preferably with claims $500,000 and above), sound judgment on complex coverage and liability questions, and the confidence to lead files, mentor others, and manage litigation strategy independently. What we're looking for Required • Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+)., • Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles)., • Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage., • Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners., • Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues., • Excellent negotiation, communication and stakeholder management skills., • Ability to manage multiple high-priority matters and meet deadlines under pressure., • Bachelor's degree (preferred) and relevant claims/insurance industry certifications or licenses as applicable., • Ability to obtain and maintain needed All-lines Adjuster license. Claims/Industry certifications a plus! Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. • California, • Los Angeles Incorporated, • Los Angeles Unincorporated, • Philadelphia, • San Francisco

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Location(s): US Remote - MA Job Description The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located from Worcester, MA to Springfield, MA. Job Responsibilities: • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators., • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades., • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads., • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory., • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process., • Attend higher level certification through participation in company sponsored training & development offerings, • Complete all administrative tasks, including but not limited to time reporting and assigned training., • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Critical Skills: • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately., • Technical critical thinking skills and attention to detail., • Outstanding customer service skills complemented by an ability to listen to and interpret client requests., • Aptitude for technical and practical matters., • MS Office skills: Outlook, PowerPoint, Word., • Excellent team player with a customer satisfaction focus., • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR, • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR, • High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software, • Vendor issued certification on relevant laboratory equipment, • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code, • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided)., • Valid driver's license and safe motor vehicle operation. Working Environment: • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory., • Job pace may be fast and job completion demands may be high., • Must be able to remain in a stationary position more than 25% of the time., • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function., • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds)., • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position., • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer., • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste., • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals., • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $65,000.00 to $80,000.00 . The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

At the heart of our success is a team of passionate, skilled, and dedicated individuals. We're on the lookout for people who thrive on delivering exceptional customer service and building lasting client relationships. Our culture is built to attract top talent, celebrate performance, and fuel professional growth. As a proud community bank, we believe in giving back to the neighborhoods we serve. Supporting local events and organizations across our 14-county footprint isn't just something we do, it's who we are. It's our way of saying thank you to the people who make this region an incredible place to live, work, and grow. Interested in making a difference while building a rewarding career? We invite you to review the job description below and apply today. We look forward to learning more about you. Together, we build something amazingand we support you with benefits such as: • Profit Sharing/401K Plan, • Health, Dental & Vision Insurance, • Tuition Reimbursement, • Paid time off, • Employee Assistance Program ...and more! Here's how you'll make an impact Responsible for researching, developing and/or updating products and services in support of the Business Services department. • Develop, perform, support and maintain products and services of Cash Management Services department including, but not limited to: Business Banker, ACH Origination, Manual Direct Deposit, Positive Pay, Debit Review, Account Analysis, Account Reconciliation, Sweep Accounts, and Lock Box., • Provides technical assistance and product support to Business clients., • Responds to and completes, in a timely manner, support requests submitted by bank employees and external clients., • Assist in the completion of requests for services., • Solicits new business from existing and prospective clients; make business development calls and maintains ongoing business relationships with existing clients for prospective cross-selling opportunities., • Makes presentations of business services/products to various individuals or groups; cross-sell business services/products; arrange meetings with other company personnel as appropriate., • Maintains specialized knowledge of the NACHA rules as they apply to Business Clients that originate ACH transactions., • Audit ACH Originating and Remote Deposit Capture business clients to determine rule compliance., • Complete all daily/assigned work efficiently, timely and accurately., • Protects the privacy of internal confidential information and ensures all procedures are being followed to safeguard any client non-public information., • Conforms to General Performance Expectations as identified for all employees. Work Experience, Qualification and Education Requirements • Associates Degree in Business preferred;, • Specialized training in company products preferred, • Minimum of two years' experience and/or formal training in related position, • Proficient interpersonal skills, sales and communication skills in dealing with clients and all levels of management;, • Proficient problem solving and analytical skills, • Demonstrated proficiency in Microsoft Word, Excel and PowerPoint, computer software and operating systems, • Ability to travel and Valid Driver's License required The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All personnel may be required to perform duties outside of the normal responsibilities from time to time, as needed. Salary Range $20 to $31 hourly Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits. Chemung Canal Trust Company/Capital Bank/Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled

ViaPath is seeking a results-driven Senior Account Manager to manage and expand an existing portfolio of correctional agency clients while actively pursuing new business opportunities within an assigned territory. This role is responsible for achieving revenue targets through client retention, contract renewals, upselling, cross-selling, and new customer acquisition. The Senior Account Manager will develop trusted relationships with agency leaders, understand their operational priorities, and position ViaPath's products and services to address their needs. The successful candidate will combine strategic account management, proactive business development, and strong internal collaboration to protect existing revenue, grow market share, and strengthen long-term client partnerships. This position is remote based with a requirement to travel up to 75% of the time. Position can be based anywhere in the eastern part of the state of New York. Strategic Account Management and Retention • Develop and execute strategic account plans that identify client priorities, relationship gaps, renewal timelines, competitive threats, and revenue growth opportunities., • Build and maintain relationships across multiple levels of each agency, including executive leadership, operations, investigations, finance, procurement, and information technology., • Take ownership of overall account health and satisfaction, maintaining regular client contact and leading business reviews to assess performance, address concerns, and demonstrate value., • Proactively identify accounts at risk and coordinate action plans with clear owners, deadlines, and follow-through to improve satisfaction and protect revenue., • Lead renewal planning and coordinate with leadership, contracts, and other internal stakeholders to secure timely renewals and support negotiations., • Educate clients on ViaPath's products, services, and enhancements to identify upsell and cross-sell opportunities aligned with agency needs., • Partner with Field Services, customer support, product, and other internal teams to resolve issues, communicate service requirements, and ensure commitments are fulfilled. New Business Development and Revenue Growth • Identify, qualify, and pursue new customer opportunities within the assigned territory, building a pipeline that supports established revenue and new business targets., • Develop and execute a territory growth plan that prioritizes prospective agencies, upcoming procurements, competitive contract expirations, and market opportunities., • Generate opportunities through proactive outreach, referrals, industry relationships, conferences, trade shows, and coordination with marketing and business development teams., • Lead discovery meetings to understand prospective clients' needs, decision-making processes, budgets, procurement requirements, and implementation expectations., • Develop and deliver tailored presentations, proposals, and product demonstrations in partnership with subject matter experts., • Clearly communicate ViaPath's value proposition and competitive differentiators, connecting solutions to agency priorities., • Manage opportunities from initial engagement through proposal development, negotiation, contract award, and coordinated handoff for implementation., • Meet or exceed assigned retention, expansion, new business, and overall revenue targets. Sales Execution and Cross-Functional Collaboration • Support and coordinate RFP/RFI responses by contributing account intelligence, customer requirements, competitive insights, and pursuit strategy., • Maintain accurate, timely Salesforce records, including contacts, account plans, client interactions, quotes, opportunity stages, next steps, and projected close dates., • Provide reliable sales forecasts and regular reporting on pipeline, account health, renewals, financial performance, and progress against goals., • Lead client and internal account meetings with clear agendas, documented decisions, and assigned follow-up actions., • Represent ViaPath at conferences, trade shows, and industry events; coordinate targeted meetings and timely follow-up to advance opportunities., • Monitor industry developments, competitive activity, and changing technology needs to inform account and territory strategies., • Manage travel and business development expenses responsibly and within established budgets., • Bachelor's degree in Sales, Business Management, or a related field preferred; a minimum of four years of relevant professional experience may substitute for a degree., • 5 - 8 years of experience in account management, sales, business development, or client relationship management. Experience in the corrections market desired., • Demonstrated success retaining and expanding client relationships, identifying new business opportunities, and achieving measurable revenue goals., • Experience managing a sales pipeline, qualifying opportunities, forecasting revenue, and advancing complex sales through a long sales cycle., • Ability to develop relationships with executive decision-makers and stakeholders across multiple departments., • Experience supporting government procurement, competitive solicitations, proposals, and contract renewals preferred., • Strong negotiation, presentation, written communication, and consultative selling skills., • Ability to lead cross-functional account and pursuit teams, influence without direct authority, and drive accountability for client commitments., • Strong organizational skills with the ability to manage multiple accounts, prospects, deadlines, and competing priorities., • Sound judgment in identifying risks, managing escalations, and developing practical solutions., • Ability to learn technical products and translate capabilities into clear operational and business benefits for nontechnical audiences., • Experience with Salesforce or a comparable CRM platform., • Self-motivated and accountable, with the ability to work independently in a remote environment and competitive marketplace., • Ability to travel up to 75% of the time. The projected annualized compensation range for this position is $105,000 - $118,000 plus participation in the Sales Plan. Please note that the salary information listed is a general guideline only. Salary at ViaPath Technologies is determined by various factors such as (but not limited to) scope and responsibilities of the position, the individual's combination of education and training, knowledge, skills, and related experience as well as market (work location) considerations when extending an offer. ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations. ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes: • Medical, Dental & Vision Insurance Multiple plan options designed to support a variety of coverage needs., • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available., • Flexible Time Off (FTO) Including vacation and sick time, • Company Holidays, • Retirement Plan (401(k)) Traditional and Roth 401(k) options available including employer matching contributions., • Life & Disability Insurance Company-paid basic life insurance and short-term disability; additional voluntary coverage available., • Employee Assistance Program (EAP) Free, confidential support for personal, financial, and family matters., • Additional Well-Being Resources Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services. Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! The Call Center Consumer Lender underwrites, and processes consumer loan applications submitted by members through all channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's lending policies, and quick funding. The Call Center Consumer Lender communicates regularly with members via various channels including phone, email, and text messaging. The Consumer Lender uses a proactive service approach, taking ownership of loan applications during each interaction and overseeing the successful completion of these loans through funding. The Call Center Consumer Lender is also a champion for the use of digital loan processing solutions. • Assisting members with consumer loan products over the phone, • Successful completion of Lender Certification Program, • Maintain thorough understanding of all regulations governing consumer lending, • Underwrites and processes consumer loan applications placed by members through all channels, • Monitors multiple Lending Center queues and the functions within each queue, ensuring that service levels for underwriting and document review are consistently met, • Communicates directly with members regarding their loan applications in a highly effective and professional manner through multiple channels, including phone, email, text, and MeridianLink web messaging, • Uses a proactive service delivery approach to maximize each member interaction, sets expectations with the member for remainder of the loan process, looks for ways to prevent future unnecessary member contact and works to move applications toward funding at each touchpoint, • Consistently renders accurate loan decisions in accordance with established policies and procedures, • Uses strong analytical skills to review approved loans for items such as proper stipulation completion, proper rate and term handling, full document collection and identity verification, and ensuring proper system notation is maintained, • Consults with members and recommends products and services that meet member financial needs; including Broadview Insurance, payment protection, Wealth Management, and GAP coverages, • Is proficient in all technical applications including: MeridianLink, FIS, Intranet, Internet, and has in-depth knowledge of our core systems, • Provides professional, quality service to members. Assists members and internal customers with questions and problems related to the credit union's loan programs, • Demonstrates a full understanding and knowledge of current policies and procedures necessary to underwrite consumer and student loans, • Is skilled in personal and telephone interviewing techniques, including the ability to discuss loan alternatives in such a manner that will elicit a positive response from members, • Attends all appropriate job related external and in-house training provided by the credit union and departmental staff meetings, • Support the annual strategic goals demonstrating consistent effort to achieve assigned individual and team goals, • Review credit reports with members, noting any findings, including poor credit, • Offer knowledgeable financial counseling to members, remaining up to date on the current lending environment and economic conditions, as well as maintaining a strong and current understanding of lending risk, • Through the credit report, evaluate member borrowing history, including repayment history with the Credit Union. Underwrite the loan request adhering to Credit Union Lending policy while determining risk and members ability to repay the loan in full. Submits recommended decision based on application details., • Acts as a champion for the use of digital loan processing solutions, including the online/mobile loan application, the Mobile Application Center, DocuSign, and text messaging, • Obtains loan documents for the member whenever possible to reduce member effort in satisfying stipulations. Looks for and acts on other ways to improve the ease and efficiency of loan processing for the member., • Provide recommendations for efficiencies and new ideas to meet goals., • Actively participates in Broadview's community initiatives; meeting expectations for volunteering., • Performs other duties as assigned, • High School diploma and minimum of one (1) year of experience in a related field., • Prior experience in underwriting, processing, and closing consumer loans including auto, RV/Boat, sportscraft, personal, and credit card. Prior experience at Broadview or other financial institution strongly preferred., • Proven ability to review financial statements including paystubs, purchase agreements, insurance documents, and other supporting documentation., • Ability to identify red flags in loan scenarios and supporting documentation., • Prior experience in customer service, specifically cross selling within a financial services environment., • Proficiency in Microsoft Word and Excel., • Strong verbal and written communication skills., • Strong mathematical and analytical skills. Starting Compensation: $22.62 - $31.67/hr., plus a competitive benefits package Schedule: This position is based onsite at our Albany headquarters Monday through Friday. Regular business hours are 8:00 AM to 4:30 PM, with a rotating late shift one day per week until 6:00 PM. Employees are also expected to participate in a rotating remote Saturday schedule from 9:00 AM to 2:00 PM. Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

Socure is building the identity trust infrastructure for the digital economy verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won't be your place. If you want to help build the future of identity with a team that holds a high bar for itself keep reading. The Senior Solution Consultant, Core is a primary technical point-of-contact throughout the sales cycle and product implementation process for Socure's core identity verification products. The Solution Consultant will be a subject matter expert on Socure's core product suite and will be responsible for understanding client needs and matching them to solutions using Socure's products. Solution Consultants work collaboratively with various departments across the organization to support the sale of Socure's solutions. This individual will also be responsible for coordinating resources across several functional areas, partnering closely with more senior members of the Solution Consulting team to ensure our products are at the forefront of the industry. What you'll do: • Collaborate with Sales in business development activities, including the presentation of core products and solutions to prospective clients, and contribute to statements of work (SOWs) and pricing, • Collaborate with Data Science on Proof-of-Concept (POC) design and execution, • Utilize industry and domain expertise to tailor strategies and recommendations for prospective clients, • Partner with Product Development to surface client feedback and funnel concepts for product innovation to product managers, • Contribute to thought leadership with Product Marketing for blogs, whitepapers, research briefs, webinars, and more, • Serve as a means of translation between technical and non-technical audiences, both internally and externally, • Support meetings with project stakeholders to help align resources and determine relative priority of projects to maximize business results, • Serve as a day-to-day technical resource on external and internal projects and engagements related to sales engagements supporting both direct field sales and channel sales teams, • Mentor junior members of the Solution Consulting team as needed What you'll bring: • Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred, • 8+ years of professional work experience working in a professional services consultant, customer management, or sales engineering capacity, • Demonstrated experience supporting enterprise-level engagements dealing with analytics, technology, and/or enterprise software, • Demonstrated ability to manage competing priorities across multiple stakeholders in order to drive business results, • Prior experience or knowledge of SaaS sales processes, • Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), • Skilled at building and delivering presentations with clear, complete messages, • Prior experience in the financial services or wireless industries a plus, • Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets a plus, • Prior experience working with document image capture or other OCR or CV tools a plus, • Prior domain knowledge of FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations a plus, • Strong technical aptitude (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.), • Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry, • Comfort with up to 30% travel this is a remote role, with travel as required Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring processincluding interview or onboarding supportplease reach out to your Socure recruiting partner directly.

The customer quality lead for QC will be part of the leadership team and will be accountable to ensure all QC deliverables for customers are completed on time and in compliance with regulatory requirements. Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. Join our talented workforce, where a commitment to excellence and a customer-focused attitude is everything. We pursue excellence because our work has the power to improve patients' lives with the pharmaceuticals we develop and manufacture. We proudly offer: • Generous benefit options (eligible first day of employment), • Paid training, vacation and holidays (vacation accrual begins on first day of employment), • Career advancement opportunities, • Education reimbursement, • 401k program, • Learning platform, • And more! Essential Duties and Responsibilities include the following: • The customer quality lead for QC will be part of the leadership team and will be accountable to ensure all QC deliverables for customers are completed on time and in compliance with regulatory requirements., • This role will include a review of customer test methods, method transfers, stability protocols, responses to regulatory inquiries., • Key point of contact with the program managers and customers for all QC related inquiries., • Build strong professional relationships with customers, both during technical meetings (In-person or remote) and on-site customer visits to RLS., • Monitors progress of agreed-upon tasks and escalate issues/delays when they arise preparing contingency plans with internal partners., • Understands and anticipates customer needs and supports the organization and main stake holders in the design of analytical experiments for new products., • Builds and maintains sufficient knowledge of site pipeline to understand the customer requests., • Participate in customer meetings as required., • Responsible to ensure all QAAs are reviewed and approved by the Curia and customer stakeholders in a timely manner for all QC topics., • Responsible to work with stability team to ensure the stability samples of customer products are pulled and tested per site procedural and QAA requirements., • Coordinate and assist virtual customer audits in the QC lab as needed., • Key liaison with business development & sales for all QC related deliverables required by the customers for new products & commercial product regulatory deficiencies., • Coordinates with technical services, analytical development to ensure the responses to customer queries are complete, accurate and meets the requirements., • Coordinates with Curia Albany site for any testing related requests for specific customer queries. Supervisory Responsibilities: Does not have any supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires traveling as part of the job responsibility to perform the supplier audits and for onsite quality support in the US, NY. • Minimum Master of Science degree in Chemistry or a related field. Experience: • Minimum 10 -15 years QC, QA, API process development, technical services, or Quality for QC experience in the pharmaceutical industry at USFDA & EMA regulated facilities., • Required working experience with global customers and global cross-functional teams, • Broad knowledge of cGMP, FDA, and international regulations (e.g., 21 CFR 11, 210, 211, 820, EU GMP, ICH Q7), Quality Systems for active pharmaceutical ingredients (APIs), and familiarity with guidelines (e.g., FDA, ICH)., • Knowledge of pharmaceutical processes., • USFDA inspection experience., • Excellent communication and organizational skills, as well as negotiation, influencing, and collaboration skills, and demonstrated ability to work cross-functionally across internal stakeholders., • Proficient in building consensus, negotiating, and escalating issues., • Good understanding of the importance and use of quality metrics. Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee has the potential of being exposed to fumes or airborne particles and toxic or caustic chemicals (wearing proper Personal Protective Equipment will be required in these situations). The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; and risk of electrical shock (always being aware of one's environment and taking proper precautions is required). The noise level in the work environment is usually moderate. Employee will be responsible for generating hazardous waste for treatment, storage and disposal. Affected employee will need to be familiar with the applicable training requirements included in the Resources, Conservation and Recovery Act. Employee will understand waste labeling, secondary containment, chemical compatibility, storage time limits, container size and quantity limits, container integrity when waste is left unattended and improper disposal of hazardous materials. Pay Range: $117,000 - $146,500 Education, experience, location and tenure may be considered along with internal equity when job offers are extended.

Location: Albany, NY (Hybrid/Remote Eligible) Employment Type: Full-Time / Contract Experience Level: Senior (Level III) Diverse Agile Solutions is seeking an experienced Level III Business Analyst to support a large-scale Integrated Eligibility System (IES) initiative within a Health and Human Services environment. This senior-level role requires a highly skilled Business Analyst with extensive experience gathering and documenting complex business requirements, collaborating with executive stakeholders, and supporting enterprise modernization initiatives. The successful candidate will work closely with business owners, subject matter experts, project managers, architects, developers, and testing teams to translate business needs into functional requirements while ensuring technology solutions align with organizational objectives. This position offers flexible telecommuting opportunities. Approved consultants may work remotely for more than 50% of their scheduled hours, with the possibility of 100% remote work. Individuals approved for fully remote work must attend monthly meetings in Albany, NY, and participate in major project milestone meetings as required. • Lead business requirements gathering sessions with stakeholders and subject matter experts., • Analyze complex business processes and identify opportunities for improvement., • Elicit, document, validate, and manage functional and system requirements., • Create user stories, functional specifications, process models, and business documentation., • Collaborate with technical teams to ensure requirements are accurately translated into technical solutions., • Support Agile software development and Continuous Integration/Continuous Deployment (CI/CD) initiatives., • Analyze existing systems, business rules, and legacy applications to support modernization efforts., • Facilitate stakeholder meetings, workgroups, and solution validation sessions., • Assist with solution planning, change management, and business process improvements., • Ensure delivered solutions align with organizational goals, regulatory requirements, and project objectives., • Support User Acceptance Testing (UAT), defect analysis, and implementation activities., • Perform additional duties as assigned., • Minimum 7 years of experience working on complex information technology projects., • Minimum 2 years serving in a leadership role as a Business Analyst., • At least 7 years of experience performing client-focused business analysis and requirements management., • Demonstrated experience: Conducting business requirements gathering sessions. Analyzing and documenting business and system requirements. Validating requirements for Agile and CI/CD environments. Preparing recommendations for technology solutions based on business needs., • Minimum 2 years of experience supporting an Integrated Eligibility System (IES) program within a Health and Human Services environment., • Experience supporting Child Support workstreams within an Integrated Eligibility System., • Seven or more years supporting large-scale government modernization initiatives., • Extensive experience analyzing legacy applications, business rules, and complex functional domains., • Strong knowledge of Human Services and Child Support business processes., • Experience creating: As-Is and To-Be business process models User stories Functional specifications Wireframes Business process documentation, • Experience using Blueprint or comparable requirements management tools., • Proven ability to facilitate stakeholder workshops and executive-level meetings., • Experience supporting web-based, client-facing enterprise applications., • Strong analytical, communication, and problem-solving skills., • Experience working within Agile and Scrum environments., • Business Process Modeling, • Requirements Management, • User Story Development, • Blueprint (or similar requirements management platforms), • Agile / Scrum, • CI/CD methodologies, • Microsoft Office Suite, • Visio or equivalent process modeling tools, • Jira, Azure DevOps, or similar Agile project management tools At DAS, you'll have the opportunity to contribute to meaningful government modernization initiatives while collaborating with talented professionals who value innovation, integrity, and continuous improvement. We offer challenging projects, flexible work arrangements, and opportunities for professional growth. Diverse Agile Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable federal, state, or local law. If you're a senior Business Analyst with experience supporting Integrated Eligibility Systems, Human Services programs, and enterprise modernization efforts, we'd love to hear from you. Apply today and become part of a team dedicated to delivering innovative technology solutions that make a lasting impact.

Office of Aging & Long-Term Care Location: Albany, NY Schedule: Hybrid (50% Onsite / 50% Remote) Salary Range: $85,000 - $93,600 The Office of Aging & Long-Term Care is seeking a Medicaid Program Manager to support the Center for Home and Community Based Services in its mission to rebalance New York State's long-term care system from institutional care to home and community-based services. This position plays a critical role in supporting the Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) Medicaid Waiver Programs. The successful candidate will help ensure compliance with Centers for Medicare & Medicaid Services (CMS) requirements while overseeing participant complaint resolution, quality assurance initiatives, and stakeholder engagement efforts that enhance service delivery and participant outcomes. • Oversee and manage quality assurance activities for the NHTD and TBI Waiver Programs., • Lead the waiver participant complaint process, ensuring timely investigation and resolution of concerns., • Serve as the primary point of contact for waiver participant cases., • Investigate participant complaints, critical incidents, abuse, neglect, and participant harm allegations., • Collaborate with Regional Resource Development Centers (RRDCs), Service Coordinators, and provider agencies to address and resolve participant concerns., • Ensure waiver program compliance with federal CMS standards and regulations., • Interact with CMS staff and external stakeholders regarding waiver operations and regulatory requirements., • Monitor program performance and identify opportunities for continuous quality improvement., • Provide technical assistance and guidance to RRDCs, program service agencies, and internal Department of Health teams., • Interpret and clarify waiver policies, procedures, and program manuals., • Identify opportunities for stakeholder education and participant engagement., • Serve as a liaison across Department of Health bureaus to support coordinated program operations., • Conduct periodic reviews of waiver service quality and participant outcomes., • Develop reports, recommendations, and program analyses for leadership., • Identify operational efficiencies and process improvement opportunities., • Facilitate meetings and present findings to internal and external stakeholders., • Bachelor's degree and equivalent professional experience, or a combination of education and experience., • 10+ years of professional experience in healthcare administration, Medicaid programs, human services, long-term care, public health, or a related field., • 5+ years of subject matter expertise in Medicaid, waiver programs, managed care, healthcare compliance, or related program operations., • Demonstrated supervisory or team leadership experience., • Experience managing complex investigations, case reviews, compliance activities, or quality assurance initiatives., • Experience with Home and Community-Based Services (HCBS), Medicaid Waiver Programs, NHTD, TBI, or long-term services and supports (LTSS)., • Knowledge of CMS regulations and Medicaid program requirements., • Strong written and verbal communication skills., • Excellent organizational, analytical, and problem-solving abilities., • Experience facilitating meetings and collaborating with diverse stakeholder groups., • Advanced proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint., • Ability to prepare detailed reports, executive summaries, and presentations for leadership. SSO offers a competitive benefits package that supports your health, financial well-being, and long-term growth, including: • Medical, dental, and vision insurance, • 401(k) with discretionary employer match, • Paid time off and holidays, • Flexible spending accounts, • Additional employee perks Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role. Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As part of our global Customer Adoption organization, the Solutions Consultant leadership team is tasked with ensuring that each and every customer has a wildly successful relationship with us. By engaging with our customers on a technical level throughout their Observability lifecycle, our managers help expand the New Relic customer base by driving increased value for our customers as they scale their technology ambitions! We are seeking a driven leader who will build and evolve our Solutions Consulting team. This critical team is vital for New Relic to achieve our hyperscale goals. As the regional leader for the Solutions Consulting Team, you'll be one of the primary drivers to increase revenue growth across new logo customers. You will develop a team of Solutions Consultants while working closely with other customer-facing teams (Account Executives, Technical Success Managers, etc) to combine strategy and execution to ensure our customers achieve the maximum value from New Relic. You and your team will work with customers across a wide spectrum of verticals and industries, to help customers solve their business challenges with the New Relic Platform and realize immediate time to value by connecting their success to their business goals. Our goal is to build lifelong advocates for New Relic! This is an opportunity to bring together your skills within DevOps, Architecture, Observability & Service Delivery and most importantly leadership. You will expand your knowledge of Application Performance Monitoring, Infrastructure, APIs, and Analytics, AI / ML, Network Performance and much more. What you'll do • Lead the development and growth of your teams expanding New Relic's customer base., • Manage your team to deliver a rapidly growing catalog of services that enhance the time to value for net new customers, focusing on product adoption, customer satisfaction and business goals., • Support and coach the account teams with opportunity qualification, Proof of Value presentations (POV), RFP responses & business justification in a presales capacity., • Provide thought leadership both internally and externally, around observability & business transformation., • Act as a point of escalation to ensure any account issues are resolved in a timely manner, using resources from across Technical Support, Sales, Engineering, etc., • Maintain & gain knowledge of the technologies supported by New Relic and how they enable our customers to solve business challenges., • Partnering very closely with our sales leaders and teams to engage with stakeholders at prospective and existing customers. This role requires • 10+ years of direct customer facing Solution Consulting, or Sales Engineering role, with a proven track record of driving customer ARR growth, ideally in a new logo/acquisition focus., • 2+ years of direct management of solutions consulting, professional services, or technical customer success teams, with a track record of driving customer satisfaction would be ideal, but not required., • Experience building and managing Solutions Consultants, Technical Account Managers, Technical shared services, Technical Customer Success and/or Professional Services teams in a fast-paced, dynamic environment., • Technical and SaaS experience and an ability to speak to technical customers in their language., • The ability to create & executive sales strategies and support delivery models that align with current customer segments, deliver customer value and scale with growth projections., • A track record of developing and mentoring great talent, and building and motivating hard-working teams., • Effective and productive collaborator to drive cross-functional initiatives, • Empathy, humility and listening skills., • Strong relevant work experience preferably with a SaaS software provider or professional IT services company., • Ideally combined background of architecture and post-sales and service delivery., • Deep understanding of value drivers in recurring revenue business models., • Ability to learn and adapt quickly in a high-growth, dynamic environment., • Bachelor's Degree or equivalent. Bonus points if you have • Experience with web application development & architecture and/or generative AI tools & agentic AI technology stacks., • Experience in the Observability space Please note that visa sponsorship is not available for this position. The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $226,000 - $283,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Job DescriptionCompany Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. And when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B), outside sales experience (preferred), • Previous Merchant services or payment processing sales experience would be a big plus, • Strong consultative selling skills with the ability to translate technical payment concepts into clear business value, • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. #WeAreXplorPay More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Job DescriptionShort Description: • This position will work on tax modernization in the platform's operations team as a part of the scheduling and automations team., • Tax modernization is a multi-year project focused on modernizing the IT infrastructure and applications for the NYS tax department., • One of the key components of that is modernizing the day-to-day operations through scheduling and automation. Day to day tasks:Primary Responsibilities, • Administer, maintain, and support the IBM Workload Scheduler (IWS) environment on IBM mainframe systems., • Monitor daily workload processing to ensure scheduled jobs, job streams, and dependencies execute successfully and within established service levels., • Configure, schedule, and manage batch workloads across enterprise applications and platforms., • Analyze and resolve job failures, scheduling conflicts, resource contention issues, and workload bottlenecks., • Perform workload forecasting, capacity planning, and schedule optimization to improve operational efficiency., • Create, modify, and maintain job definitions, calendars, run cycles, workstations, and job streams., • Support production batch processing, including incident response, troubleshooting, and recovery activities., • Coordinate with application teams, system programmers, database administrators, and business units to implement scheduling requirements., • Manage workload dependencies between mainframe and distributed systems., • Develop and maintain scheduling standards, procedures, and operational documentation., • Participate in disaster recovery planning, testing, and workload restoration activities., • Ensure compliance with organizational security, change management, and audit requirements., • Utilize IBM Dynamic Workload Console (DWC) to monitor, manage, and administer enterprise workloads., • Configure and maintain DWC dashboards, monitoring views, alerts, and reporting functions., • Troubleshoot workload execution issues using DWC monitoring and diagnostic tools., • Support end users and operations staff in the use of DWC scheduling and monitoring capabilities., • Implement and maintain workload automation policies using DWC administrative functions., • Generate workload status, performance, and operational reports for management and technical teams., • Technical Support and Administration, • Perform installation, configuration, maintenance, and upgrades of IBM Workload Scheduler components., • Manage scheduling agents, communication links, and workload automation infrastructure., • Support integration between IWS and enterprise applications, databases, and middleware platforms., • Implement workload automation best practices to improve reliability, availability, and performance., • Conduct root cause analysis for recurring scheduling issues and recommend corrective actions., • Participate in system testing, application deployments, and production implementation activities. Experience Required:, • 84 months Experience using administering IBM Workload Scheduler (IWS/Tivoli Workload Scheduler) in a z/OS mainframe environment., • 84 months Experience using and administering IBM Dynamic Workload Console (DWC) for workload administration and monitoring., • 84 Months Experience Knowledge of IBM z/OS operations, JCL, TSO/ISPF, SDSF, and batch processing concepts., • 60 Months Experience workload automation concepts including calendars,, • dependencies, critical paths, and event-driven scheduling., • 60 Months Experience troubleshooting batch processing failures and performing production support. Must be a US Citizen Pay $70000 - $80,000 40% remote after 4 months of 100% on site to learn tools and application and ensuring accesses are in place.

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! We are seeking a Fertilizer & Chemical Application Product Specialist to provide after-sales technical support for sprayer and application equipment across our territory. This role supports customers, branch service teams, and sales staff through equipment inspections, setup and startup assistance, calibration support, troubleshooting, technician training, operator training, demonstrations, and parts and service opportunity development. The ideal candidate will serve as a technical resource and field support specialist for sprayer and application equipment while helping scale support across Utica, NY to New England (MA, CT, & VT areas). Key Responsibilities: • Conduct on-site inspections of sprayer and application equipment, • Help create service opportunities by identifying repair, maintenance, calibration, software update, and parts needs, • Provide phone, remote, and on-site troubleshooting support and coaching for technicians on sprayer and application equipment questions from customers, • Act as a first-line escalation point for advanced application-related service questions, • Diagnose and train technicians on technical, mechanical, electrical, hydraulic, and operational issues and help determine the best path to resolution, • Support machine setup, commissioning, and startup for new equipment sales, • Help ensure customers and branch teams understand equipment operation, system settings, and best practices, • Support software updates, product improvements, and operational adjustments as needed, • Deliver operator training for farmers, commercial operators, and other end users, • Provide customer support during the early stages of equipment ownership or after major service events when additional guidance is needed, • Assist with equipment demonstrations in support of sales efforts, • Take customer parts orders related to sprayer and application equipment, • Accurately enter and coordinate parts orders through the designated branch or process, • Build strong working relationships with customers to encourage ongoing after-sales support activity Qualifications: • Experience with sprayer, application, agricultural, or related equipment service and support, • Strong troubleshooting and diagnostic ability across mechanical, hydraulic, electrical, and operational systems, • Experience supporting customers, technicians, or dealer/service teams in a field or technical support role, • Ability to train technicians and operators in both field and shop environments, • Strong communication, organization, and documentation skills, • Ability to work independently in the field and collaboratively with branch teams, service managers, and sales staff, • Willingness and ability to travel regularly to customer sites, branch locations, demonstrations, and events Benefits • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Competitive Paid time off Policy, • Short/Long Term Disability, • Annual Reviews Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency $20—$39 USD

Job Description Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Software/Hardware installation - Handheld device installation/troubleshooting/support - Remote User setup/support/troubleshooting - End-user training - Creation of procedural documentation - Creation of spreadsheets/databases for tracking purposes - Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries - Accurately answer user support questions of software and hardware in the EOUSA office environment - Maintain Account Management forms for new and departed users per Government policy and procedures - Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices - Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications - Submit weekly status reports and monthly surveys - Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface - Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: - One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Us Upstate Services Group is a growing Skilled Nursing company committed to delivering outstanding service and support to our clients. We are looking for a motivated and customer-focused Help Desk Technician to join our IT support team. Responsibilities Provide first-level technical support via phone, email, and onsite Troubleshoot hardware, software, and network issues for employees. Install, configure, and maintain computer systems, applications, and peripherals. Document and track support requests through the Helpdesk system. Escalate complex issues to higher-level support when necessary. Assist with onboarding of new employees, including account setup and equipment preparation. Maintain up-to-date knowledge of company systems, policies, and procedures. Qualifications 3+ years of experience in a help desk or IT support role (preferred). Strong knowledge of Windows 10 and 11 operating systems. Familiarity with Microsoft 365, networking basics, and remote support tools. Excellent problem-solving skills with attention to detail. Strong communication and customer service skills. Ability to work independently as well as part of a team. CompTIA A+ or other IT certifications are a plus. Knowledge of PBX systems are a plus Knowledge of virtualization systems are a plus Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional growth and certification support

Job DescriptionNOC ENGINEER Troy, NY (In-Office) Fusco Personnel is recruiting for a proactive, detail-oriented engineer to join our client as a NOC Engineer, supporting the monitoring platform that keeps customer environments patched, protected, and running smoothly around the clock. This role also acts as the lead technical resource when new managed services clients come on board, bringing each new environment under full monitoring, backup, and patch coverage. The ideal candidate is automation-minded, technically strong, and thrives on eliminating problems before they become outages. Responsibilities: • Configure, monitor, and maintain all aspects of the remote monitoring and management platform., • Continuously refine and automate maintenance activities after initial setup., • Stay current on platform capabilities and roll out new features to improve efficiency and responsiveness., • Serve as the lead technical resource during the onboarding of new managed services clients., • Deploy monitoring agents and bring all client technical assets under full coverage., • Configure backup monitoring and confirm that all client backup activity is protected and alerting correctly., • Set up patch management and alerting policies aligned to documented maintenance windows., • Capture and document new client environments to support ongoing service delivery., • Complete all onboarding tasks accurately and within expected timeframes., • Ensure all client technical assets are monitored and that alerts route to the correct resource., • Ensure backup activity is monitored and alerts are routed appropriately., • Ensure patching and alerting reports are configured and routed correctly., • Update monitoring and alerting policies as requested by leadership or the client., • Build creative solutions — including scripting and automation — to cut down on repetitive service requests., • Develop self-healing routines that boost customer uptime and resolve recurring issues at the root cause., • Help create and maintain technical documentation of customer networks and systems., • Set daily priorities and respond promptly to customer requests., • Communicate effectively with customers, peers, and leadership., • Document all activity thoroughly for billing and reference purposes., • Represent the company professionally in every interaction., • Safeguard the confidentiality, integrity, and availability of company and customer information.Required Qualifications:, • 4+ years of Windows System Administration experience, including PowerShell scripting and GPO deployment., • Scripting, development, or workload automation experience, with the ability to build solutions that reduce manual effort and service requests., • Experience configuring and maintaining a modern remote monitoring and management platform (e.g., NinjaOne, N-Central, Kaseya VSA, or similar)., • Experience with professional services automation tools or ticketing systems (e.g., Autotask, ConnectWise, or similar)., • Proficiency with patch management across servers, workstations, and third-party products., • Experience with IP network design and architecture., • Strong technical writing and documentation skills.Preferred Qualifications:, • A proactive, do-whatever-it-takes attitude and comfort working in a fast-paced operations environment., • A track record of reducing reactive workload through automation and process improvement.Status: Full-time Salary: $75K – 105K, plus benefits. Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job DescriptionIT SUPPORT ENGINEER Troy, NY Fusco Personnel is recruiting for a resourceful, hands-on IT professional to join our client as an IT Support Engineer, supporting the desktops, servers, network equipment, and applications that keep our customers up and running. This role handles everything from routine end-user issues to more complex break/fix incidents that call for deeper knowledge of servers, virtualization, and networking, and is expected to resolve the majority of requests independently while meeting agreed service levels. Beyond incident response, this person also handles maintenance, updates, and system upgrades across a variety of customer environments. Success in this role comes down to two things: sharp technical skills and a genuine passion for taking care of people. Responsibilities: • Provide day-to-day IT support to customers following established support procedures., • Monitor inbound phone and ticket queues, responding within agreed service levels., • Monitor escalated ticket queues and respond within agreed service levels., • Keep ticket notes clear, detailed, and easy for other team members to follow., • Maintain and update internal and customer-facing documentation., • Look for ways to cut down on repetitive ticket volume so customers are served more efficiently., • Contribute to a shared knowledgebase used across the support team., • Provide onsite support at customer locations as needed., • Confirm receipt of new issues quickly so customers know their request is being handled., • Write thorough, well-crafted notes so each issue can be handled correctly throughout its lifecycle., • Follow through until each issue is fully resolved to the customer's satisfaction., • Proactively ask about and address any additional needs a customer may have., • Acknowledge and begin work on escalated cases within 30 minutes of creation., • Aim to resolve at least 95% of cases within 30 minutes of total work time., • Resolve a minimum of 12 tickets per day., • Update each case with detailed notes whenever work is performed, and proactively update customers on status., • Include enough detail on escalated cases that senior engineers can pick them up without needing to ask follow-up questions., • Track case details accurately to support dependable, useful reporting.Required Qualifications:, • Demonstrated, independent proficiency with Microsoft operating systems, including current server operating systems., • Demonstrated, independent proficiency with IP networking, including firewalls, switches, and wireless technologies., • Demonstrated, independent proficiency with VMware., • Demonstrated, independent proficiency with remote monitoring and management tools., • Experience with Microsoft 365, Google Workspace/Gmail, and antivirus software., • Experience with backup solutions., • Experience delivering high-quality customer service in a technical support setting., • Experience supporting customers directly by phone and electronic communication., • Valid driver's license.Preferred Qualifications:, • Around 3 years of hands-on troubleshooting experience., • Around 3 years of experience supporting Windows environments., • Experience with accounting or tax preparation software platforms.Location: Based in or near Albany, NY. Travel: Regular travel to customer sites is required. Status: Full-time, in person. Pay: $55K to 75K, plus benefits (401(k), medical/dental/vision, life insurance, paid time off, professional development assistance, tuition reimbursement, and more). Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job Description Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Software/Hardware installation - Handheld device installation/troubleshooting/support - Remote User setup/support/troubleshooting - End-user training - Creation of procedural documentation - Creation of spreadsheets/databases for tracking purposes - Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries - Accurately answer user support questions of software and hardware in the EOUSA office environment - Maintain Account Management forms for new and departed users per Government policy and procedures - Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices - Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications - Submit weekly status reports and monthly surveys - Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface - Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: - One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Field Engineer – End User Devices & Hands and Feet Support Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time Job Description: Field Engineer – End User Devices & Hands and Feet Support Key Responsibilities • End-User Device Support, • Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals., • Perform hardware diagnostics, repairs, upgrades, and installations., • Troubleshoot and resolve software-related issues, including operating systems, applications, and patches., • Configure and provision end-user devices based on organizational standards., • Hands and Feet Support, • Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as hardware replacements, cable management, and device installations., • Perform basic network troubleshooting and assist in resolving connectivity issues., • Support server room activities, including racking and stacking equipment, cable patching, and hardware inspections., • Incident and Request Management, • Respond promptly to service requests and incidents raised by end users or IT teams., • Document and escalate unresolved issues to higher-level support teams., • Ensure timely resolution of issues within defined SLAs., • Inventory and Asset Management, • Maintain accurate records of IT assets, including end-user devices and peripherals., • Assist in tracking and managing inventory levels for spare parts and equipment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Required Skills and Qualifications • Proven experience in providing on-site support for end-user devices and IT hardware., • Strong knowledge of Windows, macOS, and mobile operating systems., • Hands-on experience with hardware diagnostics, repairs, and installations., • Basic understanding of networking concepts, including LAN, WAN, and Wi-Fi troubleshooting., • Familiarity with IT service management tools and ticketing systems., • Excellent problem-solving and troubleshooting skills., • Strong communication and interpersonal skills. Preferred Skills (Good-to-Have) • Certifications such as CompTIA A+, ITIL Foundation, or equivalent., • Experience with Active Directory, Office 365, and remote support tools., • Knowledge of server hardware and basic data center operations., • Familiarity with imaging and deployment tools (e.g., SCCM, MDT)., • Experience in working in multi-site environments. Work Environment • Requires travel to various locations to provide on-site support., • Ability to lift and move IT equipment as needed., • Availability for on-call support and flexible working hours. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications: - The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience · Understanding of the application of security controls on the image · Microsoft Office engineering experience · Integrating anti-virus applications in an image · VPN/Remote access (Cisco Secure Access with RSA a plus) · Windows Scripting experience · Good writing skills Ideally, you will also have: - VB and/or VBA coding experience a plus · VDI/Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.