427 Best remote technical support Jobs in Phoenix, Arizona (May 2026)

Time & Material T&M Technician (BAS)

14 days ago

Phoenix

Job Description About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary: The T&M (Time & Material) Technician within the Building Automation Systems (BAS) department supports field operations, troubleshooting efforts, remote support technicians, and service teams within automation environments. This role is designed for motivated individuals who are interested in developing a long-term career in building automation systems and controls. The T&M Technician provides field assistance while gaining experience with controls systems, BAS platforms, device communications, system integration, networking fundamentals, and commercial building technologies. This position serves as a developmental pathway into System Specialist I and future BAS technical roles. Responsibilities: • Assist remote support technicians and field specialists during troubleshooting, service calls, and startup activities., • Provide on-site assistance with controllers, sensors, actuators, valves, and related building automation equipment., • Perform operational checks, point verification, controller replacements, and wiring verification., • Prepare tools, materials, documentation, and equipment needed for daily service and project work., • Document service activity through notes, photos, device information, inventory updates, and work records., • Assist with password management, device tracking, and internal operational upkeep as assigned., • Read and interpret wiring diagrams, schematics, control drawings, and sequences of operation., • Learn BAS platforms, controls logic, communication protocols, and troubleshooting procedures through hands-on training and mentorship., • Maintain clean and organized vehicles, tools, work areas, and job sites., • Follow company safety procedures, PPE requirements, and job site safety expectations., • Communicate professionally with customers, vendors, subcontractors, and team members., • Participate in after-hours support and on-call responsibilities as training progresses., • Other Duties As Assigned Required Qualifications: • High school diploma or GED required., • Technical school, electronics, controls, electrical, mechanical, or related coursework preferred., • 1–3 years of experience preferred in construction, controls, electrical, mechanical, facilities, technology systems, service, or related fields preferred., • An understanding of computer operating systems including MS Office Suite of products., • Basic mechanical and technical aptitude required., • Ability to use hand tools, meters, laptops, tablets, and mobile applications., • Basic understanding of wiring, electrical components, and troubleshooting concepts preferred., • Interest in learning building automation systems, controls platforms, networking, and controls logic/configuration., • Ability to read and interpret basic technical drawings, wiring diagrams, and schematics preferred., • Clear and concise ability to communicate verbally and in writing., • Effective communication, teamwork, organizational, and problem-solving skills., • Ability to successfully pass a motor vehicle record check. Preferred Qualifications: • 5+ years of experience preferred in construction, controls, electrical, mechanical, facilities, technology systems, service, or related fields preferred., • Experience with Alerton, Distech, Honeywell, etc., • Ability to communicate professionally with customers both verbally and in writing, • Ability to accurately document information and maintain detailed notes Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. • While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. • While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required. Additional Information: • Working Hours: This position generally works Monday- Friday, overtime and on call when necessary and some rare overnights., • Travel Requirements: Mostly in the Maricopa area, with some travel up to the northern part of the state and to Tucson., • Benefits:, • Medical, • Dental, • Vision, • Flexible Spending Accounts, • 401K w/ company match, • Life/AD&D/LTD, • Paid Vacation/Sick/Holidays, • Employee Assistance Program, • Pet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email talentacquisitionteam@climatec.com. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

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