Team Member
il y a 2 jours
Toledo
Job Description Position Title: Restaurant Team Member Reports To: Restaurant Manager Overview: A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace. Responsibilities Include: • Follow Brand standards, recipes, and systems, • Follow food safety standards, • Prepare food and beverages, • Assemble and package orders, • Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions, • Maintain a clean and organized workstation, • Clean equipment, service areas, and guest areas, • Stock items, such as cups, lids, etc. at the workstation, • Take orders at the Drive Thru or Front Counter and handle payments (if applicable), • Meet speed of service standards while delivering accurate orders to guests, • Serve and communicate with guests, • Maintain a guest-focused culture in the restaurant, • Communicate effectively with managers and coworkers, • Organize and maintain stock room and refrigerated areas Education/Experience: • None Key Competencies: • Works well with others in a fast-paced team environment, • On time, demonstrates honesty and a positive attitude, • Willingness to learn and adapt to change, • Guest focused Physical Demands/Working Conditions: • Standing on feet, • Repetitive motion, including bending, stooping, and reaching, • Lifting objects, including boxes, ice, and product up to 20lbs (if applicable), • Working in a small space Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.