Multi-Unit Retail Zone Manager-Mountain West Zone
18 days ago
Salt Lake City
Job Description Job Summary: Tandy Leather is seeking an experienced multi-unit retail leader to oversee approximately 12–15 stores across the Mountain West Region. The ideal candidate has a proven track record of managing multiple locations, developing high-performing teams, and driving operational excellence. If you’re a hands-on leader who thrives in a creative, customer-focused environment, we want to hear from you. Craft or specialty retail experience is a plus! Responsibilities • Lead, coach, and inspire store teams to deliver exceptional results in sales, margin, and customer experience., • Drive business results through strategic analysis, planning, and execution of store initiatives., • Oversee P&L performance, labor management, and operational efficiencies across multiple locations., • Partner with internal teams including Marketing, HR, Product, and Finance to deliver on company initiatives., • Foster a customer-first culture that reflects Tandy’s commitment to quality and creativity., • Ensure all stores maintain brand and visual standards to enhance the in-store experience., • Multi-unit retail management experience is required, • 5–8 years of progressive retail leadership experience., • 3–5 years of full P&L management experience with proven success in driving sales and profitability., • Demonstrated ability to build, lead, and motivate high-performing teams across multiple locations., • Strong analytical and business acumen with a data-driven approach to decision-making., • Excellent communication, leadership, and interpersonal skills., • Proficiency in Microsoft Word, Excel, and Outlook., • Bachelor’s degree in Business, Marketing, Retail Management, or related field preferred., • Ability to travel up to 50% throughout the Mountain West Region., • Be part of a trusted, heritage brand with more than 100 years of success., • Lead and develop teams across multiple locations with the autonomy to make an impact., • Collaborate with a passionate team that values innovation, craftsmanship, and customer experience. Since 1919, Tandy Leather Factory, Inc. has been the leader in leathercraft supplies, offering high-quality leather, tools, dyes, and do-it-yourself kits to creators worldwide. Headquartered in Fort Worth, Texas, Tandy operates over 100 stores across North America and Europe, inspiring artisans to Make Their Mark™ every day. Equal Employment Opportunity Tandy Leather is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.