Park Lawn Memorial Group, LLC.
Location Manager
hace 9 días
Albuquerque
Job Description Why Work for Garcia Mortuary? Service • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual., • Financial assistant programs encouraging employees through education and development in industry related subjects., • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges., • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match., • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team., • We value honesty, courage, integrity, ethical behavior and the development of personal growth., • We are rooted in the communities to provide a personal touch to every family we serve. This position will be responsible for managing all aspects of the Funeral Home. Essential Functions • Oversees the management of resources and day-to-day operations., • Develops and fosters an environment of professional excellence, focused on providing exemplary service to all client families served., • Identifies, implements and continuously improves internal practices and processes to ensure maximum productivity and achieve a high degree of client family and positive employee relations atmosphere., • Strategically aligns staff with operational, customer service, sales and community growth goals to achieve or exceed the applicable locations financial growth and goals., • Responsible for assuring that the facilities, lawn and grounds is well maintained at all times., • Communication Proficiency., • Teamwork Orientation., • Detail Orientation., • Thoroughness., • Customer Service Orientation., • Four-year degree or equivalent combination of education and experience preferred., • Bachelor’s degree strongly preferred, • Minimum of 5 years of experience preferred in a funeral home., • Current Funeral Director license is highly preferred., • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements., • Demonstrated willingness to participate in growing market share through community involvement., • Able to read, write and speak English fluently. Bilingual is a plus., • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred., • Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families., • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations., • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise., • Maintains a positive attitude and working environment through organization and communication. This position has direct management responsibilities, including hiring, firing, performance management and disciplinary actions as needed. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The duties associated with this position are generally performed in an indoor office setting., • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes., • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle., • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds., • This position may also require reaching, pushing, and pulling., • This position may require up to 20 percent out of area and overnight travel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.