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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 22 días
    $18–$20 por hora
    Jornada completa
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Laundry Pickup and Delivery Driver
    Laundry Pickup and Delivery Driver
    hace 27 días
    $19.18 por hora
    Jornada parcial
    East Williamsburg, Brooklyn

    Easily retrieve deliveries from Rinse facilities. No restaurants, and no riders to deal with! Rinse Valet is a high-end service role built on precision, efficiency, and thoughtful route design. Valets retrieve and complete deliveries directly from Rinse facilities, with no restaurant pickups and no passenger riders. The work is streamlined, predictable, and designed for reliability. This role is well-suited for individuals who value structured routes, operational excellence, and incorporating physical movement into a primary or secondary income stream. All new Valets are expected to drive at least 3 weekend shifts in their first month of employment Limited-time opportunity for new Valets: Complete 10 routes within your first 14 days and receive a $250 bonus, in addition to regular wages, tips, and mileage reimbursement. Training availability and onboarding slots are limited. Schedule your training and first shift soon to secure participation in this promotion. Why drive with Rinse: • Predictable delivery shifts between 7:00pm 10:30pm, scheduled according to your availability., • Pay starting at $19.18/hr., • Keep 100% of tips., • Guaranteed hourly minimum (varies by market)., • Driving expenses are reimbursed based on the current IRS standard mileage reimbursement rate. As a W-2 employee of Rinse, you'll receive a mileage reimbursement added to your paycheck to help cover gas and wear and tear on your vehicle. Plus, we reimburse for data usage, too!, • W2 employee benefits: payroll taxes covered, up to 72 hours of Paid Sick Leave, and other benefits such as company credits for laundry and dry cleaning services and mobile data reimbursement., • Career advancement opportunities: many of our managers started out delivering as Valets. Driving for Rinse is well-suited for professionals who: • Are seeking seasonal, temporary, or part-time work, or a thoughtfully structured way to supplement their primary income., • Prefer evening work within clearly defined routes and schedules., • Value efficiency, consistency, and high service standards in a delivery environment., • Bring prior experience in driving, logistics, or customer-facing roles, or are new to professional delivery and able to meet elevated expectations., • Come from a wide range of backgrounds, including transportation and logistics, hospitality and service, and creative or independent professional fields., • Have experience with delivery or rideshare platforms (but is not required). What matters most is reliability, attention to detail, and pride in delivering a premium service. As the ideal candidate, you need… • Friendly personality, • 4-door vehicle, • Clean driving record, • Smartphone w/ GPS, • Availability to work 7:00pm-10:30pm pm shifts, • Ability to carry up to 40 lb bags for 3.5 hour shifts (IMPORTANT), • Must be available to work Saturday and Sunday (IMPORTANT) About Rinse Rinse is building the leading national brand in premium clothing care, redefining dry cleaning and laundry through smart scheduling, operational excellence, and uncompromising quality. For Valets, this means working within a system designed for efficiency and consistency. Routes are thoughtfully built, pickups and deliveries flow through Rinse facilities, and the service standards are clear and reliable. Technology supports the work rather than complicating it, allowing Valets to focus on execution and service. Founded in 2013, Rinse operates in San Francisco, Los Angeles, Washington, D.C., Chicago, and Boston, with continued expansion into new markets like Austin, New York City, Newark, Seattle, and Toronto. Our growth is intentional and sustainable, backed by strong economics and long-term investment from experienced operators and leaders. We are building a premium service that customers trust and rely on. Valets play a critical role in delivering that experience every day. We’re looking for dependable professionals who take pride in their work and want to be part of a high-standard operation built to last. Job Type: Part-time Pay: From $19.18 per hour Benefits: Mileage reimbursement Paid sick time Referral program Cell phone reimbursement Opportunities for advancement Shift availability: Night Shift (Required) Work Location: On the road Job Type: Part-time Benefits: Mileage reimbursement Paid sick time Referral program License/Certification: Driver's License (Required)

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