Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
Are you passionate about creating memorable guest experiences? Do you thrive in a vibrant, lively atmosphere? Our speakeasy-style Latin fusion restaurant is looking for an enthusiastic and professional General Manager to join our team! Looking for someone with 4+ years in restaurant management and or hospitality. Must be knowledgeable of Excel and various POS systems.
Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.
- Provide excellent customer service to all patrons of the Water Hazard Bar + Lounge - Monitor and uphold qualify of service and products, ensuring they meet the style, culture, and cuisine. - Adhere to food and safety guidelines - Address and resolve any issues related to customer service or product quality - Familiarize yourself and adopt training protocols and all food and beverage descriptions for staff - Oversee inventory, stock control, and reporting - Ensure all equipment is well-maintained, serviced, and troubleshoot as needed - Maintain clean working areas - Enforce zero tolerance policy regarding alcohol consumption on premises, documenting and reporting any policy violations to the General Manager - Schedule, supervise, and support staff - Provide additional support to team as needed during busy times - This is not a comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor. - Previous experience as Shift Supervisor, Head Bartender, or similar role, hospitality industry preferred - Experience working as a bartender - Ability to maintain a professional and courteous manner - Understanding of industry safety standards - Ability to lead with integrity and approachability - Ability to work with a team - Strong communication skills - A flexible schedule and ability to work nights and weekends as needed - Ability to meet the physical demands of the job, such as being on your feet for long periods of time and lifting up to 60 pounds
Seeking Cardiology Nurse Practitioner with 1-2 years of recent cardiology and primary care experience to work a fast growing private practice. We are presently looking for a part-time/Full time provider 2-3 days per week. Starting rate $75/ per hour with opportunity for rate increase after initial probation period. EMRs include Practice Fusion You will be joining a fantastic team of other non-physician providers, sonographers, and wonderful clinical support staff led by Dr. Dima Teitelman, MD. Our practice serves the local adult patient population at our Forest Hills and Glendale locations for all their cardiological and primary care needs. Given that many of our patients are Spanish and Russian Speaking, The selected candidate will be expected to be comfortable with most general cardiology (focused cardio exams, echo report interpretations, performing treadmill stress tests, etc.) and basic primary care practice work flows seeing approximately 15-20 patients per day from the hours of 9am- 5pm (30 min lunch break included). If interested please contact our office manager
Job Description: ER RN - Nights Location: St. Barnabas Community Hospital 4422 Third Ave, Bronx, NY 10457 Start Date: 11/13/2024 Schedule: Nights: 7:00 PM - 7:30 AM Must work every other weekend (EOW) and holidays Pay: $75/hr - $77/hr on W2 Contract Length: 13 weeks Position Overview: St. Barnabas Community Hospital is seeking an experienced ER Registered Nurse (RN) to join our dynamic Emergency Department team. Priority will be given to returning travelers due to the short onboarding timeframe. Key Responsibilities: Assess patients' clinical conditions, recognizing and interpreting serious situations, prioritizing care, and taking immediate action. Initiate appropriate measures in emergency situations when a physician is not immediately available. Operate and monitor general and specialized emergency care equipment, including infusion pumps, pulse oximeters, ventilators, and cardiac monitors. Administer therapeutic measures as prescribed, including medications and IV therapy that affect hemodynamic and respiratory status. Record observations, nursing interventions, and the status of coordinated activities between nursing and other professional disciplines. Document specific healthcare requirements for patients and prepare written assignments for individual team members, matching staff skills to patient care needs. Plan and develop care delivery, implement care plans, and coordinate the documentation of care. Share responsibilities for maintaining adequate supplies and equipment, as well as general upkeep of the unit and preserving a safe environment. Qualifications: Minimum of 2 years of ER nursing experience required. Ventilator experience is necessary. Ability to work in a fast-paced environment and multitask effectively. Must possess current certifications: BLS, ACLS, PALS, and TNCC (mandatory). Good written and verbal communication skills. Aware of potential floating to ICU and Med-Surg units. Scrubs: Red scrubs are required. .
Job Opportunity: Registered Nurse (RN) or Licensed Practical Nurse (LPN) Location: Private OB/GYN Practice, Midwood, Brooklyn Position: Full-Time Our busy OB/GYN practice in Midwood, Brooklyn, is seeking a dedicated and compassionate Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join our team. We are looking for someone who is skilled in patient care and eager to support women’s health. Responsibilities: • Perform phlebotomy (blood draws) and administer injections • Check fetal heart tones and monitor maternal health • Assist with and set up minor office procedures • Provide compassionate, patient-centered care in a private practice setting Requirements: • Valid RN or LPN license in New York State • Experience in OB/GYN preferred, but willing to train the right candidate • Strong attention to detail, excellent communication skills, and a patient-first approach Benefits: • Competitive pay, commensurate with experience • Opportunity to grow in a supportive environment focused on quality care If you’re a dedicated nurse who values personalized patient care and is interested in OB/GYN, we’d love to hear from you!
Worksite: New York County Your Role: Administer, prescribe medications; start intravenous fluids noting time & amounts on patient charts; observe patients, charting and reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action; answer patients’ calls and determine how to assist them; measure and record patients’ vital signs, such as height, weight, temperature, blood pressures, pulse or respiration; provide basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, messaging, or performing catheterizations. Requirement: Minimum Education: High School/GED (Graduate of an LPN School accredited by New York State for Licensing) Experience or Training: 12 Months Training in Practical Nursing License or Certificate: New York LPN license Salary: Minimum: $53,872.00 / Year Maximum: $53,872.00 / Year
We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees as well as the continuous training of existing staff - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Develop strategies for improving our customers’ dining experience Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable
Job Title: Restaurant Supervisor ($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1. Supervise servers, bartenders, hosts/hostesses, and kitchen staff. 2. Train new staff members. 3. Evaluate employee performance. 4. Address employee concerns and conflicts. 5. Schedule staff. Customer Service 1. Ensure excellent customer service. 2. Handle customer complaints and feedback. 3. Resolve issues promptly. Food Quality and Safety 1. Monitor food preparation and presentation. 2. Ensure food safety and sanitation practices. 3. Maintain kitchen cleanliness. Operations 1. Manage inventory and ordering. 2. Control labor and operational costs. 3. Maintain restaurant cleanliness and organization. Financial 1. Manage cash handling and deposits. 2. Monitor sales and revenue. 3. Control expenses. Requirements: • 2+ years of restaurant experience. • Supervisory or management experience. • Food safety certification. • Basic math skills. • Excellent communication and leadership skills. Skills: • Leadership and teamwork. • Time management and organization. • Conflict resolution and customer service. • Basic computer skills (POS, scheduling software). Work Environment: • Fast-paced restaurant environment. • Standing for long periods, lifting heavy objects. • Exposure to noise, heat. Schedule: • Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: • Customer satisfaction and feedback. • Employee performance and development. • Food quality and safety. • Sales and revenue growth. • Labor and operational costs. Additional Responsibilities: • Participate in menu planning and development. • Assist with marketing and promotional activities. • Attend management meetings.
Associate Team Leader ($18 - $20/hr): Responsibilities: Support the Multi-Unit Team Leader, serving as the onsite point of contact for tax office associates and clients. Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP). Serve as the point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience. Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities, and overall goals. Lead daily huddles and communicate essential information to office associates.
Catch N Chop is seeking an experience Floor Manager to join our team. The ideal candidate will have 3-5 years of high volume restaurant experience as well as strong food and beverage knowledge. The Floor Manager will work closely with Service and Beverage Director and assist in maintaining service standards as well as weekly beverage inventory and daily cash handling duties. This is a great opportunity for someone looking to transition from a server or bartender role into a career in management. We are a fairly new and growing restaurant with a tight knit crew of industry pros. Please reach out if you think you're a good fit! Salary is 70-80K
Assistant Manager Responsibilities: Recruiting, training, and managing employees. Scheduling employee work hours to ensure that all shifts are adequately covered. Maintaining employment records. Ensuring that customers are served quality food in a timely manner. Regularly inspecting all work areas to ensure compliance with food health and safety regulations. Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries. Accurately tallying all cash and charge slips. Reviewing sales records to correctly control labor. Arranging cleaning and maintenance services including trash removal, deep cleaning, and equipment maintenance, as needed.
The Front Store Assistant Manager at VIVA PHARMACY & WELLNESS LLC is responsible for sales vendor knowledge and the desire to expand business opportunities. This role involves managing sales vendor relationships and exploring new business opportunities to enhance the company's growth. Responsibilities Manage sales vendor relationships Explore new business opportunities to enhance company growth Qualifications Required: Prior knowledge in sales vendors Desire to expand business opportunities
We are looking for a prudent Property Manager to be responsible for the direct management oversight of assigned commercial/residential properties. The goal is to maximize asset value, customer satisfaction and revenue. Responsibilities Manage all aspects of assigned properties Design business plans for assigned properties that suit customers’ needs Inspect and arrange maintenance to meet standards Maintain a positive, productive relationship with tenants Negotiate lease/contracts with contractors in a timely and reliable manner Advertise and market vacant spaces to attract tenants Collect receivable accounts and handle operating expenses Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends Oversee properties’ personnel and assess its performance Accomplish financial goals and report periodically on financial performance Source and build relationships with prospective clients to expand business opportunities Update job and market knowledge Requirements and skills Requirements and skills Proven work experience as Property Manager Fully understanding property management and its financial aspects In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Customer focus and bottom line orientation Interpersonal savvy with strong communication and presentation skills
Supervisors $18/HR + tips Must have their DOH Food Handler's Certification Must have 1+ years of supervisor experience Positive attitude, can lead by example Professional and set high standards for customer service Understands FIFO rotations, and managing display fridge Ability to work in a fast-paced environment Passion for plant-based foods
1. Am therefore seeking a Registered Nurse who has an associate degree in nursin,who lives in the state of ny,has a graduate degree in nursing,has experience in home care who can manage a home care agency without supervision And has at 2 years experience in the field of home care agency
this is a C2C position. please send your resume Hybrid in New York, NY- Contract Clients: KPMG Qualification: 4-6 Years of experience with Data Visualization Program/Project Management Trade operations, lifecycle, & Surveillance Strong project / program managementskills Knowledge of capital markets and trade life cycle Strong data visualization, reporting dashboard development skills Knowledge of trade surveillance risk assessments
We are a comprehensive home health care agency dedicated to delivering compassionate and thorough care in the comfort of our clients' homes. Our skilled team is devoted to offering exceptional Home Care Services while upholding the well-being and dignity of everyone we serve. We are currently seeking a Bilingual (English/Russian) Registered Nurse for immediate hire! Key Responsibilities: - Conduct initial assessments of patients and their families to identify home care needs. - Develop and adjust care plans as needed based on patient status and requirements. - Act as the care manager for your patients. - Record patient history, symptoms, assessments, tests, and care following guidelines. - Provide education to patients and their families on effective home health care practices and procedures. - Work flexible hours, including evenings and weekends. Requirements: - Valid RN license and registration. - CPR certification. - Excellent communication skills. - Ability to maintain professionalism under stress. - Strong critical thinking abilities. - Commitment to delivering top-quality patient care. We Offer: - Paid training. - Flexible scheduling. - Medical and dental benefits. - 401(k) plan. - Paid time off. - Commuter benefit program. - Company snacks and team events. - A supportive and motivating work environment. - Rewards program. - $1,500 sign-up bonus. - Partial remote work options. Job Type: Full-time Pay: $38.00 - $45.00 per hour Expected hours: 35 – 40 per week Language: English (Required) Russian (Required) License/Certification: RN License (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: Hybrid remote in Brooklyn, NY 11229
DUTIES/RESPONSIBILITIES: Provide direct supervision to a team of Community Technicians. Assist Operations Coordinator with the oversight of departmental tasks and goals. This includes, but is not limited to, record keeping, statistical reports, unit coverage, and client care/crisis intervention. Provide emergency first aid/CPR assistance when needed. HOURS: Full-time 37.5 hours per week Tues-Sat 11pm-7:30am Saturday-Wednesday 3:00pm-11:30pm Saturday-Wednesday 11pm-7:30am QUALIFICATIONS: H.S. diploma/GED required. B.A. preferred. At least one-year supervisory experience preferred. Experience working with homeless, mentally ill, and substance abuse populations preferred. Experience working in residential settings also preferred. Very good writing skills and computer literacy required. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. Compensation $42,496/$21.79 per hour PROGRAM DESCRIPTION: In August 2012, BRC opened its first assessment center, which serves as a first point of contact for men entering the city shelter system. Located in a newly renovated loft-style building in Greenpoint Brooklyn, this 200 bed dormitory style residence is funded by the NYC Department of Homeless Services. BRC evaluates each individual who enters the program and links them to the housing and services that best meets their needs. In addition, as a result of our continued dialogue with DHS and community leaders, BRC has dedicated one dorm (20 beds) to street homeless men of the Greenpoint community, an unprecedented commitment by the shelter system to provide a community-based strategy to respond to a significant local need.
ASBESTOP Corp. Location: New York - NY Job Type: Full-time. About us: ASBESTOP is a leading asbestos handling company dedicated to ensuring safe and compliant management of asbestos-related projects. We pride ourselves on our commitment to safety, quality, and customer satisfaction. Position Overview: We are seeking an organized and proactive Assistant Project Manager to support our project management team in overseeing asbestos handling projects from bid preparation to completion. The ideal candidate will have experience in project management, excellent communication skills, and a strong understanding of safety regulations related to Asbestos handling. Key Responsabilities: - Assist in the preparation and submission of project bids, ensuring compliance with all regulations. - Coordinate with project managers to plan and execute projects efficiently. - Monitor project progress, budgets, and timelines, providing updates to stakeholders. - Collaborate with subcontractors and suppliers to ensure timely delivery of materials and services. - Ensure adherence to safety protocols and regulations throughout the project lifecycle. - Conduct site visits and inspections to assess project statuts and compliance. - Assist in the preparation of reports and documentation related to project activities. Qualifications: - Bachelor's degree in project management construction, management or related field. - Previous experience in project management, preferably in the Asbestos handling industry. - Strong knowledge of Asbestos regulations and safety practices. - Excellent organizational, communication, and interpersonal skills. - Proeficient in project management software and microsoft office suite. - Ability to work collaboratively in a fast-paced environment. What we Offer: - Competitive salary and benefits package. - Opportunities for professional development and growth. - A supportive and dynamic work environment. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Work closely with manger to accomplish task that is giving bartending experience required experience using toast pos must have food protection permit 2 + yrs experience required
Overview We are seeking an assistant office admin experienced in construction management to join our team. The ideal candidate will oversee the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. Responsibilities - Coordinate office activities and operations to secure efficiency and compliance with company policies pay - Manage phone calls and correspondence (e-mail, letters, packages, etc.) - Create and update records and databases with personnel, financial, and other data - Track stocks of office supplies and place orders when necessary Qualifications In-depth understanding of construction processes, terminology, and project management workflows. Familiarity with construction documents such as blueprints, permits, bids, contracts, and compliance reports. Must be familiar with Passport, CIS, and City Records Proven experience managing daily office operations, including scheduling, filing, and supply management. Proficiency in using office software (MS Office Suite, Google Workspace) and construction management software (Procore, Buildertrend, etc.). Experience in managing budgets, processing invoices, purchase orders, and coordinating with accounts payable/receivable. Strong communication skills for interacting with contractors, clients, project managers, and stakeholders. Ability to coordinate and schedule meetings, site visits, and project timelines across multiple teams. Proven ability to manage multiple tasks and deadlines in a fast-paced construction environment. Experience supporting project managers in coordinating timelines, milestones, and deliverables. Strong knowledge of vendor compliance and insurance tracking.
What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.