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The General Manager (GM) of ROMO Restaurant will oversee all daily operations of the fine dining establishment, ensuring exceptional guest experiences, efficient team management, and achievement of financial goals. This role requires strong leadership, hospitality expertise, and the ability to maintain the restaurant’s standards of excellence in Dominican and Peruvian cuisine. Key Responsibilities • Lead, train, and supervise front-of-house and back-of-house staff to ensure high service and food quality standards., • Oversee daily restaurant operations, including scheduling, reservations, inventory, and vendor management., • Maintain financial oversight: control costs, manage budgets, and monitor revenue performance., • Develop and implement service standards to deliver an upscale dining experience aligned with ROMO’s brand., • Ensure compliance with health, safety, and licensing regulations., • Build customer loyalty by handling guest concerns professionally and enhancing overall satisfaction., • Support marketing initiatives, special events, and promotions to grow visibility and sales., • Foster a positive work environment with strong communication, accountability, and teamwork. Qualifications • Proven experience as a General Manager, Assistant GM, or similar role in fine dining or upscale restaurants., • Strong knowledge of Hispanic cuisines (Dominican and Peruvian preferred)., • Excellent leadership, communication, and problem-solving skills., • Ability to manage budgets, analyze financial data, and drive profitability., • Strong customer service orientation and passion for hospitality., • Bilingual (English/Spanish) preferred.
Are you a dynamic leader with a passion for the culinary industry? We’re seeking a talented Restaurant General Manager to lead our team and uphold our commitment to exceptional service and food standards. If you have a proven track record of managing restaurant operations, fostering a positive team environment, and delivering an outstanding guest experience, we want to hear from you. Responsibilities: Oversee all aspects of restaurant operations, including staff management, customer service, and financial performance Lead and inspire a diverse team to ensure smooth day-to-day operations and adherence to quality standards. Develop and implement strategies to optimize revenue, control costs, and enhance profitability. Monitor inventory levels, order supplies, and manage vendor relationships to ensure consistent supply availability. Uphold high standards of food quality, presentation, and service to exceed guest expectations. Handle customer feedback and complaints professionally, finding effective resolutions to ensure guest satisfaction. Maintain a safe and sanitary environment by enforcing health and safety regulations. Train and mentor staff in accordance with company policies and procedures. Analyze financial reports and implement corrective actions as needed to achieve financial goals. Requirements: Proven experience as a Restaurant General Manager or in a similar leadership role. Strong understanding of restaurant operations, including front-of-house, back-of-house, and customer service. Exceptional communication, leadership, and interpersonal skills. Proficient in financial management, including budgeting, cost control, and revenue optimization. Ability to make decisions under pressure and resolve conflicts effectively. Knowledge of health and safety regulations and ability to enforce them. Flexibility to work evenings, weekends, and holidays as required. Culinary or hospitality degree is a plus. Join our dynamic team and contribute to New York City’s leading vegan restaurant group. If you are ready to take on this exciting opportunity, apply now with your resume and cover letter outlining your relevant experience and leadership achievements. Job Type: Full-time Pay: $75,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Paid time off Paid training Shift: 10 hour shift Work Location: In person Compensation Details Compensation: Salary ($70,000.00 - $95,000.00) Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Restaurant Management Leadership Time Management Food Handling Customer Service Problem Solving Training Team Leadership