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A successful Front Desk Attendant will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. You will make guests and visitors feel comfortable and valued while on our premises. Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Take up other duties as assigned Ensure assigned daily tasks are completed and recorded; present records to supervisor before shift completion Maintain Lobby and hotel foyer coffee stations Inspect guest rooms, public area, stairways, lounges, etc. to ensure space meets Resort’s quality and cleanliness standards Perform light housekeeping in public spaces Position Requirements Familiarity with office machines (e.g. telephone, printer etc.) Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Ability to learn Property Management System (PC-based software) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation
Each order is usually 2 hours long and involves going to different customers' homes for cleaning services Daily cleaning, including kitchen, bathroom, living room, bedroom and other areas This is a part-time job, so don't apply if you can't get to the client's house on time to do the cleaning. Please don't apply for this position if you have no cleaning experience. Please don't apply if you don't need the position.