Operations Project & Inventory Manager
5 days ago
Los Angeles
Job Description Operations Project & Inventory Manager Department: Administrative Services / Operations Reports To: Chief Financial Officer (CFO) FLSA Status: Exempt Type: Full-Time | On-Site Overview The Operations Project & Inventory Manager plays a vital leadership role within CFHE’s Administrative Services and Operations departments. This position combines project management discipline, purchasing oversight, and operational research to ensure efficient procurement, inventory control, and regulatory compliance across multiple clinical and administrative sites. Reporting directly to the Chief Financial Officer (CFO), the Manager provides guidance on purchasing standards, oversees vendor management, and leads organizational projects to improve supply chain and inventory systems. This role requires strong research and analytical skills to identify optimal medical products, evaluate regulations, and develop clinic-level implementation protocols. The Manager serves as a bridge between fiscal responsibility, operational efficiency, and healthcare delivery improvement through structured project execution and evidence-based decision-making. Supervisory Responsibilities Provides oversight and leadership to purchasing and inventory control staff. Guides interdepartmental project teams involved in procurement optimization, process standardization, and supply chain improvement. Ensures operational objectives are met by fostering accountability, collaboration, and compliance with established policies and regulations. Core Responsibilities · Research medical products, supplies, and regulatory requirements to develop evidence-based protocols and ensure compliance with federal, state, and HRSA guidelines. · Lead organization-wide purchasing, inventory, and project management functions, ensuring alignment with CFHE’s financial and operational objectives. · Oversee procurement activities including vendor evaluation, bidding, and contract compliance while ensuring adherence to purchasing policies and audit standards. · Plan and execute operational projects that improve procurement, storage, and usage of medical and non-medical supplies across all CFHE clinics. · Maintain and analyze the master inventory database for all CFHE facilities; identify trends, shortages, or inefficiencies, and recommend corrective action. · Implement project management tools to track timelines, budgets, deliverables, and cross-departmental progress. · Develop and maintain standard operating procedures (SOPs) related to purchasing, vendor selection, and inventory management. · Collaborate with clinical and administrative leaders to ensure supply availability aligns with patient care and safety standards. · Create dashboards and progress reports summarizing procurement and project activities for executive review. · Coordinate equipment maintenance, warranty tracking, and repair logistics with vendors and site managers. · Develop internal training and orientation materials to standardize purchasing and inventory processes across departments. · Ensure data integrity, compliance, and documentation readiness for internal audits and external inspections. · Participate in and/or lead quality improvement initiatives using PDCA or Lean principles to enhance efficiency and reduce waste. · Perform cost-benefit analyses and prepare justifications for new equipment or process changes. Minimum Qualifications · Demonstrated project management experience with the ability to develop work plans, timelines, and deliverables; PMP certification preferred. · Bachelor’s degree in Business Administration, Healthcare Administration, Supply Chain Management, or a related field required; Master’s degree preferred. · Minimum of three (3) years of progressive experience in operations, purchasing, or inventory management within a healthcare organization. · Experience with data analysis, vendor negotiation, and regulatory compliance in healthcare or nonprofit settings. · Proficiency in Microsoft Excel, Word, and project management software (e.g., Asana, MS Project, Smartsheet). · Excellent written and verbal communication skills, including the ability to draft policies, reports, and research summaries. · Strong critical thinking and organizational abilities with meticulous attention to detail. · Ability to research medical supplies, understand their clinical application, and develop implementation protocols for clinic staff. Preferred Qualifications · Experience working in a Federally Qualified Health Center (FQHC) or multi-site healthcare organization. · Familiarity with HRSA compliance standards and healthcare procurement regulations. · Background in Lean, Six Sigma, or other quality improvement frameworks. Required Skills and Abilities · Strong leadership and interpersonal skills to coordinate cross-departmental teams. · Exceptional organizational and time management abilities to handle multiple concurrent projects and priorities. · High-level analytical, research, and problem-solving skills to support evidence-based decision-making. · Ability to manage complex data, prepare financial analyses, and maintain documentation for audit readiness. · Proficiency in drafting reports, project plans, and technical documentation with clarity and precision. · Capacity to work independently while maintaining alignment with organizational priorities and deadlines. · Commitment to confidentiality, accuracy, and continuous improvement. Working Conditions and Physical Requirements · Work performed primarily in an office environment with frequent collaboration across administrative and clinical departments. · Occasional travel to CFHE sites for inventory reviews, vendor meetings, or project oversight. · Must be able to sit or stand for extended periods and use standard office equipment. · May occasionally lift or move items up to 25 pounds related to inventory audits or inspections. CFHE Core Values · Commitment to Service – Ensures efficient operations that support quality patient care and resource stewardship. · Integrity and Accountability – Upholds transparency and compliance in all purchasing and inventory processes. · Teamwork and Collaboration – Partners effectively with cross-functional teams to achieve organizational goals. · Respect and Compassion – Supports CFHE’s mission by maintaining professionalism and empathy in all interactions. · Excellence and Quality – Strives for operational excellence through research-driven, data-informed decisions. Our Mission At the Center for Family Health & Education (CFHE), our mission is to provide comprehensive, compassionate, and culturally sensitive healthcare to individuals and families in the communities we serve. The Operations Project & Inventory Manager contributes to this mission by ensuring that the organization’s supply chain, purchasing practices, and operational systems function efficiently, transparently, and in full support of clinical excellence. Company DescriptionThe Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.