Sales Associate
13 days ago
Lockport
Job DescriptionBenefits: • Locally owned and operated, • Employee discounts, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing You might be a great fit if • You enjoy serving others as we would like to be served., • Making the best even better., • You enjoy making a difference in your community., • You enjoy helping others., • You enjoy working in teams., • You're motivated to learn new skills.Job Summary: Sales associates are expected to maintain a positive representation of Newfane Lumber Company by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail building material industry. Some experience/knowledge of building material and their applications is very helpful. Their job will include, but is not limited to, the following responsibilities: Responsibilities: • Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders., • Provide a material list for customer's project. (Be able to estimate what material is needed), • Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks., • Notify customers of upcoming promotions and new products., • Assist with loading products into customers vehicles as needed., • Merchandise products according to prescribed planograms and help maintain signage., • Restock shelves as necessary., • Assist in taking regular inventory of stock., • Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day., • Help store staff with other tasks as needed., • Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy., • Adhere to all store policies and safety standards. Qualifications: • Outstanding customer service skills and a professional attitude., • A working knowledge of the products contained in the store with a willingness to continue to learn., • Organized, self-starter who thinks independently and solves problems., • Knowledge of effective sales methods and techniques., • Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint., • Strong math, reading, writing, and communication skills., • Able to lift up to 80 lbs., • Able to work a flexible schedule, including evenings, weekends, and holidays as needed.Goals:, • Boost overall sales by closing the sale and add-on sales., • Continually expand knowledge of all departments in the store., • Become a versatile employee, able to help in other areas when needed., • Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management., • After enough experience, become a mentor to new employees and help them understand products and retail concepts.