Community Growth Manager
4 days ago
San Francisco
Job Description Community Growth Manager Duties: • Program Launch:, • Supporting recruitment and onboarding education for new Co-hosts, • Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities, • Designing, piloting, and testing new levers that support Co-host growth at scale, • Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support, • Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy, • Adapting central programs to support regional objectives, • Co-Hosting Community Management:, • Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education, • Serve as the primary point of contact for Co-hosts. Advising and supporting them as they build their property management businesses, • Building sentiment and feedback channels to size and package insights for product and central programs, • Identify and pilot opportunities to increase overall success of Co-hosts, • Business Strategy:, • You will be responsible for revenue and host growth goals, • You will develop new programs and initiatives, • You will implement plans and evaluate overall efficacy to inform business initiatives, • You will lead through inspiration, influence, and our core value of belonging, • Outcomes and Impact:, • You will contribute meaningfully to a strategic outcome for our company to unlock the next generation of hosts, • You will pioneer a new growth model and structure for our company. This includes developing project plans, collaborating with cross-functional teams around the world, partnering with multiple stakeholders, and crafting mitigation plans to solution design, • You will support the development, execution and scale of pilots to accelerate evolving business verticals, • Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes., • Lead resource development for the Co-hosting community with engaging and high impact communications, • Develop deep knowledge of your assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners, • Support online and offline Community events (webinars, meetups, and workshops) Requirements:, • 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel, • You are strategic in your thinking; proven ability to drive growth and to own growth OKRs while exceeding goals., • You think and act like an entrepreneur. You are resourceful and goal driven., • Strong project management skills and demonstrated experience leading strategic programs and processes., • Can forecast, model, and optimize growth tactics based on known and unknown performance, • You have sales or external relationship management experience across tech and consumer goods, • Ability to influence through persuasion, negotiation, and consensus building, • Ability to assess a problem, opportunity or business challenges quickly and make decisions based on the facts presented, creative problem solving, and previous experience., • Excellent communication (written & verbal) and interpersonal skills with strong business acumen that will enable you to earn trust at all levels, • Strong empathy for our community AND passion for revenue and growth, • Deep understanding of value drivers in recurring revenue business models, • Enthusiastic and creative leader with the ability to inspire others, • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity, • Expert with Excel (pivot tables, large data set analyses, and formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, general modeling for prioritization and decision making, • Comfortable with Google Docs, Salesforce CRM, and other technology solutions for driving supply acquisition, territory management and retention., • Deep knowledge and experience using collaborative project management tools and processes (e.g. Asana, Airtable, and etc.).Compensation:, • $85.21 – 90.34/hr W-2Req#: 36298172