Front Desk Agent/ Night Audit
1 day ago
Albuquerque
Job Description We are looking for someone to work audit from 11pm-7am Thursday-Sunday, & part time from 7a-3p & 3p-11p. Position Summary: A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include but are not limited to: distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay. Shifts Available: Full Time / Part Time, 7a-3p, 3p-11p, 11p-7a PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION Front Desk Clerk duties and responsibilities: • Taking, cancelling, and changing room reservation requests, • Investigating and resolving customer complaints or questions, • Processing guest departures including calculating changes and receiving payments, • Answering telephone calls and relaying messages, • Maintaining an inventory of reservations, vacancies, and room assignments, • Answering inquires about the hotel and its services through the telephone, email, or in person, • Handling wake-up calls and a myriad of other guest requests, • Strong written and verbal communication skills, • Good time management skills and ability to multitask, • Excellent organizational skills and attention to detail, • Ability to creatively solve problems, • Maintaining a well-groomed and professional appearance, • Flexibility to work in a fast-paced environment Typically Start at $13.50 - $14.50 with raise after 90 days - Job Types: Part-time, Full-time Salary: From $13.00 per hour Benefits: • 8-hour shift, • Day shift, • Holidays, • Night shift, • On call, • Overtime, • Night Shift (Preferred), • Overnight Shift (Preferred)