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Why Rein? Rein was founded to solve one of cybersecurity's toughest challenges: understanding how AI agents and applications behave in real time. Our technology helps AI and Application security teams see risk as it really is. The result: faster, smarter security decisions based on what's actually happening inside your apps. Backed by leading VCs, Rein is already trusted by companies across banking, energy, and SaaS. We're looking for driven, ambitious people who know how to win. You're a closer - someone who builds trust with enterprise buyers, navigates complex sales cycles, and gets deals done. You move fast, communicate clearly, and want to be part of building something from the ground up. Learn more about us here: https://reinsec.io/ What You'll Do • Own the full sales cycle, from prospecting to closing deals, • Develop and execute outbound sales strategies to identify and engage key decision-makers in target accounts, • Conduct in-depth discovery calls, product demos, and negotiations to showcase the value of our solutions, • Work closely with marketing and product to optimize lead qualification and conversion, • Maintain a deep understanding of the AI Agents and Application-security landscape, customer pain points, and competitive differentiators, • Meet or exceed sales targets and contribute to revenue growth What you bring • 3+ years of experience in B2B SaaS sales in a startup environment, • Experience selling cybersecurity products or technical solutions to enterprise clients - strong advantage, • Proven track record of meeting or exceeding sales quotas, • Ability to navigate complex sales cycles and engage multiple stakeholders, • Strong technical understanding and orientation, • Experience with CRM and sales automation tools (Salesforce/ HubSpot), • East-coast location, with ability to regularly travel to our NYC office Who You Are • A closer who builds trust quickly and navigates complex processes, • Self-sufficient and highly motivated - you don't need hand-holding, • Strong communicator who translates technical concepts into business value, • Comfortable in a fast-paced, early-stage environment, • Honest, direct, and solutions-oriented What We Offer • Competitive compensation, equity, and benefits, • Flexible PTO and a remote-friendly work environment, • Work closely with the company's leadership team, • Real opportunity to shape the sales function in a high-growth startup

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as_, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Development Assistant The Central Conference of American Rabbis (CCAR) is seeking a Development Assistant in the fundraising department. The Assistant will report directly to the Director of Advancement and will assist in securing funding. The Assistant will strive to ensure continuous improvement in fundraising effectiveness, in line with fundraising targets that support CCAR’s strategic and operational objectives, as well as the CCAR’s Purpose, Mission, Pillars, and Goals. Primary Areas of Responsibilities • Draft, edit, and proofread donor-facing materials and acknowledgments, including; day to day letter printing and handling for pledges and payments, personalize notes written from Chief Executive and Director of Advancement for development related programs, • Create and maintain a centralized, user-friendly Development calendar and track deadlines and ensure timely execution of deliverables, • Messaging and handling of development invoices in coordination with the Finance Department, • Organize and maintain digital filing systems in Drop Box, • Update and maintain Development records in CRM, • Assist Director of Advancement and Manager of Individual Giving as needed, • Generate reports on donor engagement and campaign performance, • Support fundraising campaigns, including email (Constant Contact) and digital outreach, • Prepare for and attend meetings, record minutes, maintain organized records, and track to-do lists for staff and committee members. Facilitate meetings and events as needed, • Coordinate logistics for webinars and donor events (invitations, RSVPs, follow-up), • Support tracking and communication for all development campaigns, • Manage Development pages on CCAR website and create donation forms (Word Press) Valued Qualities, Skills, and Competencies • Excellent interpersonal, leadership, communications, and customer service skills, positive attitude, professional and courteous demeanor as an ambassador and representative of the organization;, • Highly organized and extremely detail-oriented with strong project management skills and an ability to manage multiple tasks and set priorities and deadlines;, • Ability and willingness to learn new programs, technologies, and processes;, • Understanding of data management;, • Knowledge of Microsoft Office, particularly PowerPoint, Zoom and Excel, • Knowledge of Salesforce is a plus;, • Excellent verbal and written communication skills;, • Willingness to take direction and feedback, and to be flexible;, • Ability to take initiative, to work as part of a team, and to work independently;, • Patience and good judgment with people; good conflict resolution instincts and problem-solving skills;, • Ethical foundation in both conduct and qualifications;, • Discretion and commitment to confidentiality;, • Demonstrated desire to learn and grown professionally;, • Bachelor’s degree;, • 1-3 years relevant experience;, • Knowledge of Jewish world (desired). Salary: $45,000 per year Location: NY 1 day a week or remote CCAR also provides benefits such as health insurance, dental insurance, LTD insurance, 403B, and vacation time.

Administrative Assistant A global private equity firm is hiring an Administrative Assistant to support a wonderful team of executives including 1 Partner, 2 VPs and 2 Associates in a collaborative culture. Salary range $100-110k base + discretionary bonus, company paid benefits, 401k with 6% match, 20 vacation days, 12 weeks paid maternity leave, cell phone reimbursement, free lunch in office and professional development reimbursement Office Location: Midtown, NYC in office Monday – Friday (remote summer Fridays) Hours: 8:30am-5:30pm Qualifications: • 3–5 years of administrative experience supporting a team of senior professionals in a corporate environment, • Ability to thrive in a fast-paced, rigorous work environment with shifting priorities, • Bachelor’s degree required, • Strong written and verbal communication skills, strong attention to detail when composing and proofing materials, • Punctual, dependable, and highly organized, with strong follow-through, • Demonstrate initiative, ownership of responsibilities, and a proactive, resourceful mindset, • Ability to work both independently and collaboratively as part of a close-knit team, • Advanced proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel), Concur and Salesforce experience a plus Responsibilities include: • Manage complex MS Outlook calendars, prioritizing and resolving scheduling conflicts and coordinating internal/external meetings, • Ensure professionals are fully prepared for meetings, • Coordinate domestic and international travel and process expenses using Concur, • Provide back-up support to other admins Please submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting _. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Account Coordinator Full-Time / Salary + Commission Hybrid (4 days onsite / 1 remote) Location: NYC Garment District Base salary: $45,000 - $55,000 (TOE: $55,000 – $70,000) Create Cool Stuff. Work With Big Brands. Grow Fast. Ever scroll Instagram or TikTok and see a luxury PR kit or influencer unboxing and think, “Who actually puts that together?” That’s us. PIMS is a full‑service marketing support company with years of experience, and a very modern mindset. We help brands show up beautifully in the real world and online. From premium packaging to flawless logistics, our work ends up all over social media, and our team plays a direct role in making it happen. Many of the premium unboxing moments you see across Instagram, Snap, and TikTok happen because of the talented team at PIMS. We’re looking for Account Coordinators who are early in their careers, ready to level up, and excited to work in a collaborative, high-energy environment. Why This Role Is Perfect for You This role is ideal if you’re: • Looking to move beyond basic customer service into real account ownership, • Highly organized, tech-savvy, and comfortable juggling multiple priorities, • Motivated by growth, learning, and being part of something visible and exciting You’ll work closely with Account Executives, interact directly with clients, and gain hands-on experience in marketing operations, production, and client strategy. What You’ll Be Doing Day-to-Day • Joining client calls and capturing key notes and action items, • Supporting Account Executives with active client accounts, • Managing orders from quote to delivery (timelines, approvals, tracking), • Creating job tickets, updating trackers, and collecting sample photos, • Placing and tracking orders in internal systems, • Maintaining accurate and up-to-date data in Salesforce and NetSuite, • Coordinating with internal teams such as Operations, Accounting and Marketing, • Preparing billing documentation and supporting monthly close-outs, • Participating in brainstorming sessions, client support, and team projects, • Helping ensure clients feel informed, confident, and excited to work with us What We’re Looking For • 1+ years of experience in customer service, account support, or B2B roles preferred, • Strong communication skills (email, phone, and internal collaboration), • Excellent attention to detail and follow-through, • Proficiency in MS Office; experience with Salesforce or NetSuite is a plus, • Bachelor’s degree in marketing, business, or a related field preferred, • A proactive mindset—you identify problems and help solve them What You Get at PIMS • Competitive salary + commission, • Clear career growth path as the company expands, • Paid Time Off: Vacation, Personal Days, Floating Holidays, plus your Birthday, • Medical, Dental & Vision, 401k, Disability, Parental Leave, and life insurance benefits Ready to Grow? If you want a role where you’ll learn fast, contribute immediately, and build a real career in marketing operations, we’d love to meet you. Apply and grow with PIMS. Equal Opportunity Employer PIMS Inc. is an Equal Opportunity Employer committed to providing an inclusive environment. All employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or any other protected status.

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. The Senior Software Engineer’s purpose is to improve overall engineering quality through documentation, technical guidance and mentoring, and applying best practices to the work. The incumbent leads significant migration efforts and routinely works with government stakeholders to get buy-in on technical initiatives. This role collaborates with the product team, government stakeholders, and other contractors to build new systems and make improvements to existing systems. These responsibilities support Nava’s culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work. \n What You'll do: • Working with fellow Nava engineers to design, review, and build well-crafted software, • Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems, • Working in an agile manner to efficiently ship new features that meet user needs, • Creating tools and processes to automate our development, testing, and production workflows, • Writing and reviewing technical documentation, performing code reviewsParticipating in an on-call rotation to support production systems and investigate issues when they occur, • Taking part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed, • Assist in developing the overall vision for our salesforce updating and integration, • Will implement merge of 2 similar, but distinct, salesforce orgsIntegrate with external data sources, • Consolidate, and improve the separate data models from each org into a cohesive whole that can scale with the organization, • Analyze existing Apex code and determine what should be kept, rewritten, or moved to a Flow, • Analyze existing Flows and code and consolidate into a thought out set of flows and code that are logically grouped and represent current business processes Required Skills: • Senior Salesforce Engineer that will work with an Architect and junior developers to decide and implement modernization strategies, • At least 5 years of experience working in an agile, multidisciplinary team environment, preferably designing and building medium to large-scale Salesforce applications, • Experience with AWS and SQL databases a plus, • Understanding of user interface design best practices, • Demonstrated ability to integrate Salesforce into an enterprise level cloud application, • Tenacity to dive into problems and iterate in working code, • Equal parts systems thinker and advocate for usersHighly resourceful, reliable, and detail-oriented, • Ability to think strategically around trade-offs and short term vs. long term benefits, • An adaptive, empathetic, collaborative and positive mindset, • Excellent written and verbal communication skills, technical and otherwise \n$153,000 - $171,000 a year\n Other requirements All roles at Nava require the following: ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired. ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future. ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. Perks working with Nava ● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. ● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. ● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. ● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. ● Employee wellness program: Access our comprehensive Employee Wellness Program. ● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. ● Fertility support: Benefit from fertility support and treatment options. ● Sabbatical leave: We offer a sabbatical leave program. ● 401k contributions: We match 4% of your salary in 401k contributions. ● Flexible work arrangements: We offer flexible work arrangements to suit your needs. ● Home office setup: Receive assistance with your home office setup and a monthly phone allowance. ● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). ● Learning and development: Access our comprehensive learning and development program. ● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. ● Equity stock options: Benefit from equity stock options. ● Employee referral program: Participate in our employee referral program. ● Commuter benefits: Enjoy commuter benefits. ● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. ● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work. Location You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our _ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

At Imply, our mission is to empower people and organizations to achieve more with their data. We believe that better insights lead to better decisions, and that the right technology can remove barriers, spark innovation and create lasting impact. In addition to our successful database business, we’re building the industry’s first observability warehouse, Imply Lumi. Built by the creators of Apache Druid, Lumi lets organizations store more data, support more use cases and spend less for observability. Imply Lumi is a high-performance, cost-efficient data layer built to decouple existing observability tools with zero disruption. In this role, you will help redefine what is possible with observability and security data. As part of the Platform Team you will play an important role in bringing Imply Lumi to life. Lumi delivers lightning fast queries, significant cost savings and seamless integration with leading observability technologies while giving customers the freedom to innovate without vendor lock-in. You will partner directly with our teams who are innovating and building this first-in-class technology that allows our customers to unlock new levels of speed, scale and value from their data. Backed by leading investors including a16z and Bessemer Venture Partners, Imply is on a fast growth trajectory, transforming how organizations manage and gain insights from their observability and security data. Our customers, including Pepsi, Reddit, Roblox, Salesforce, and others, rely on our technology to power faster decisions, reduce costs, and unlock new possibilities. Come join a team of innovators and problem-solvers who are reshaping the future of data! The Role We’re looking for a talented Staff Software Engineer who is passionate about building scalable web services and cloud infrastructure for products used at thousands of companies around the world. You would be working with our Platform Engineering team, implementing reliable distributed systems that manage petabyte-scale data across a range of products. This role is a mix of software engineering, platform engineering, and cloud architecture. Must be comfortable working in a high performance remote-first environment. Responsibilities • Design and develop highly available services and infrastructure that operates across multiple geographic regions in a multi-cloud environment (AWS, Azure, GCP), • Build, maintain, and operate SaaS, BYOC (Bring your own Cloud), and on-premise offerings., • Maintain infrastructure-as-code for deploying resources on Kubernetes across multiple clouds., • Participate in design reviews, code reviews, and on-call rotations. Work collaboratively as a member of a cross-functional team to build end-to-end customer experiences, • Demonstrate full lifecycle ownership of the products and features built, including writing documentation, manual and automated testing, and participating in on-call rotations Requirements • First and foremost - the desire and self-drive to succeed at a fast-paced, demanding startup., • 10+ years of industry experience spanning software development, architecture, cloud technology, networking, and modern application design., • Experience building large-scale, API-first production web services (Java required), • Production experience working with AWS, Azure, GCP, and Kubernetes and using infrastructure-as-code frameworks such as Terraform and Helm (AWS required), • Strong oral and written communication skills; able to explain complex technical concepts at the appropriate levels for customers, non-technical stakeholders, and other engineers, • Build and operate systems in US Government Cloud environments (US citizenship required), • Bachelor’s degree in computer science, engineering, or a related field (or equivalent experience) Bonus Points • Experience with Oracle Cloud, GovCloud, Azure Cloud, Google Cloud, • Familiarity with the BYOC (Bring your own Cloud) deployment model, • A history of contributions to open source projects What we offer • 100% Paid Medical, Dental and Vision Benefits, • 401(k) Program, • Fertility Coverage, • Pet Insurance, • Dependent Care FSA, • Mental Health Support, • Life and AD&D Insurance, • Unlimited Paid Time Off, • Wellness Stipend, • Home Office Equipment Reimbursement, • Pre-Tax Commuter Benefits Individual compensation will be determined based on the candidate's experience and qualifications aligned with Imply’s internal levelings guidelines and benchmarks. The below range encompasses roles with on target earnings. This role is also eligible to participate in Imply’s equity plan subject to the terms of the applicable plans and policies. Compensation: $195,000 - $230,000 Don’t meet every single requirement? Studies have shown that certain minority groups are less likely to apply to jobs unless they meet every qualification. At Imply, we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or for other roles in the future. Imply is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Please note, applications and candidate submissions are subject to our privacy policy and, for California residents, the CCPA terms available at _. — Attention: Imply Applicants Due to reports of phishing, we’re requesting that all Imply applicants apply through our official Careers page at _. All official communication from Imply will come from email addresses ending with @imply.io. #LI-Remote

The cloud-backed terminal for individuals and teams _ is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. We believe there’s an opportunity to build a generational company known for considered, high quality developer products – products developers love rather than tools they tolerate – to displace antiquated developer tools that have mediocre user experiences. The traditional terminal is a prime example of this type of tool having not meaningfully changed in the past 40 years, and is ripe for innovation. By fundamentally reimagining its experience – improving its UX, making it intelligent and collaborative – we can help developers ship better software more quickly. We are looking for outstanding product-focused software engineers who want to work on difficult technical problems with the goal of improving developers’ lives. You’ll be working in Rust and Go with an experienced, kind, and thoughtful team of gifted engineers. For more information on our team and culture, we highly recommend reading our _. 🎥 Here’s a quick 3-min video of Zach Lloyd, our founder and CEO, giving an overview of the product and the company: _ As a Software Engineer, you will… • Participate in all aspects of software development activities, including design, coding, code review, unit/integration testing, bug fixing, and code/API documentation., • Collaborate closely with the rest of engineering, as well as other stakeholders from our growth, marketing, and product teams, to plan features and build a high quality product that elevates the productivity of all developers., • Improve Warp's performance and reliability by building new features or polishing existing parts of the product., • Prototype ideas and concepts to get quick feedback from internal and external users, • Work across the entire technical stack to ensure users have the most efficient and delightful experience using Warp. The features you develop will span all aspects of the user experience, making you an expert on what their needs are., • Be a mentor and provide thoughtful feedback to your peers, and build strong personal connections with your teammates! You may be a good fit if... • You are passionate about helping developers get more done — would jump at the chance to work on this particular product, • You have amazing engineering chops, but are also product- and user-focused, • You have great communication and collaboration skills, • You’re sensitive to developers’ needs, and can develop warm relationships with developers, • Bonus:, • Building native apps in Rust or WASM, • Shell or Linux-programming, • Server-side programming in go, • OpenGL, WebG, or other graphics programming At Warp, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in this job description – we encourage you to apply anyways! We are a community of curious learners, and most of us are learning some skills for the first time (like our engineers learning to program Warp in Rust). You might be just the right candidate for this or other roles. Salary Transparency Total compensation at Warp consists of two parts: 1) a competitive base salary, and most importantly, 2) meaningful equity. When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and level of experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The budgeted compensation amount for this role is targeted at $145,000 - $260,000. In addition to salary, all employees receive further compensation in the form of equity in the company. This is a meaningful stock option grant with a four-year vesting period and one-year cliff. Your equity is where most of the significant upside potential is. Comparing startup equity is always a bit tricky, so we’re happy to walk you through different valuation scenarios at the offer stage in order to help paint a clearer picture of the upside. Final total compensation is determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What We Offer • Competitive Salary & Meaningful Equity – we will stretch to get the right talent on board, • Full Medical, Dental and Vision Benefits, • Flexible remote-first culture, with optional WeWork in SF and an office space in NYC for folks who want to work together IRL, • 20-days of Paid Time Off, • 12 US Holidays, • 16 weeks of paid Parental Leave for both birthing and non-birthing parents, • Twice-a-year company retreats, • Monthly gym stipend, • 401(k), • Pre-Tax FSA Health Savings Plan, • Complimentary OneMedical membership Individuals seeking employment at Warp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. About Warp We are a company run by product-first builders, building a core product for all developers. We are committed to understanding our users deeply. We believe we will ultimately build the best product and business if that team includes developers and designers from a wide range of backgrounds. The early team comes from Google, Dropbox, Gem, LinkedIn, and Facebook. We are looking for passionate individuals to join us and help bring Warp to the world. We value honesty, humility, and pragmatism, and our core product principle is focusing on the user. If you’re interested in learning more about our company values and what our engineering team culture is like, please take a look at our internal _ guide. We’re very fortunate to be backed by a great group of venture capital firms. In August 2023, we announced a $50M Series B funding round ($73M total raised), led by Sequoia Capital. Our other investors include Google Ventures, Neo, and Box Group. We are also backed by a network of passionate angels, including Dylan Field (Co-Founder and CEO, _), Elad Gil (early investor in Airbnb, Pinterest, Stripe, and Square), Jeff Weiner (Executive Chairman and Ex-CEO, LinkedIn), Marc Benioff (Founder and CEO, Salesforce), and Sam Altman (Co-Founder & CEO, OpenAI). The Product Here's our _ showing some of our current features… This is just the start, as our plan is to build out a set of experiences in the terminal that don’t exist today like collaboration, environment sharing, rich data types and more. The Opportunity The terminal is one of very few tools used by every developer every day, which makes it an ideal gateway to improving all sorts of developer activities. We believe there is an opportunity to build a unicorn-sized business improving the command-line. Our strategy is bottom-up developer adoption, followed by driving revenue through enterprise sales and distribution partnerships. To start, our goal is to become the everyday terminal of choice with individual users – immediately usable as a backwards-compatible terminal replacement with the developer’s shell of choice. We have built a closed-source server, which will implement all of the cloud-enabled features. These features will invite users to share their work with others, driving growth and encouraging collaboration. We’ll also focus on building a community and an ecosystem of terminal plugins and apps, creating network effects. At higher levels of team penetration, we will offer an enterprise plan with features around privacy, security and environment management (e.g. secure distribution and management of API keys). These larger enterprise plans will be the ultimate driver of revenue, along with potential distribution deals for companies that see CLI integrations as a way to reach new customers. A couple college students, totally unprompted, wrote a piece on why new students should work at Warp as part of their new newsletter they are launching called "Why You Should Join." It's an incredibly well researched and thoughtful article about the market and competitive landscape, and accurately reflects our thesis. Read it _.

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About eRezLife eRezLife is the leading housing and residence life software provider built by residence life professionals for residence life professionals. We partner with colleges and universities to strengthen campus communities, streamline housing operations, and elevate the student experience through a flexible, customizable software platform. Our work is grounded in connection, trust, transparency, and community. We believe technology should support—not replace—the meaningful relationships that define residence life. eRezLife maintains deep ties to the higher education housing ecosystem and actively engages with regional and national housing and residence life associations to remain a trusted, long-term partner to our clients. Position Overview The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success leadership with commercial accountability. You will serve as a trusted advisor to housing and residence life leaders while acting as a visible ambassador for eRezLife within the broader housing community. Key Responsibilities Strategic Customer Partnership • Own executive-level relationships within assigned territories., • Lead strategic business reviews demonstrating value and ROI., • Advocate for customer needs internally. Retention, Renewals & Revenue Ownership • Own renewals end-to-end including forecasting and negotiation., • Identify and mitigate churn risk., • Lead value-based pricing and expansion discussions. Expansion & Growth • Identify upsell and expansion opportunities., • Drive expanded adoption across housing and residence life functions. Industry Engagement & Thought Leadership • Represent eRezLife at regional and national housing associations., • Present at conferences and industry events., • Travel as needed for customer and association engagement. Product Adoption & Operational Excellence • Participate in the onboarding and adoption process for clients., • Translate customer feedback into product insights and recommendations., • Maintain CRM discipline and contribute to marketing efforts. Required Qualifications • 5–8+ years combined experience in Customer Success, Account Management, and Residence Life/Housing., • Proven success with task and project management., • Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets., • Strong executive presence and presentation skills. Preferred Qualifications • Residence life or housing operations experience., • Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva., • Conference presentations and association involvement., • Willingness to travel. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: • Health and Wellness:, • Comprehensive Health Coverage: Coverage begins on your first day of employment., • Retirement Savings:, • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • Paid Time Off:, • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life., • Parental Leave:, • 12 weeks paid leave for all employees., • Remote Work Support:, • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely., • Holidays:, • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: _

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies—including AI tools like ChatGPT, Glean, and Claude Code—along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline’s core values and maintain a strong security-first mindset What we look for: • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus: • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA, • Experience contributing to customer advocacy programs, events, or community initiatives About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the _. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our _ for a more comprehensive overview of our perks and benefits. #LI-Remote

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at _. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Overview: Precisely is looking for a Technical Support Sr Manager to lead a global team delivering exceptional support for our B2B Integration products. This role combines people leadership, customer advocacy, and AI-enabled‑ innovation to ensure consistent, high-quality‑ customer experiences at scale. You will play a key role in modernizing support through automation, GenAI, analytics, and intelligent self-service, while partnering closely with Engineering, Product, and Customer teams What you will do: Leadership & Team Development • Lead, Coach, and develop a high performing‑ technical support team in a 24x7 global environment, • Drive operational excellence across case management, escalations, and service delivery, • Build a strong team culture focused on service excellence, ownership, and accountability Support Operations & Delivery Excellence • Oversee day-to-day support operations, including shift coverage, workload balancing, and escalation management, • Ensure consistent execution of global support processes, including case management, follow-the-sun coverage, and KCS, • Drive adherence to SLAs, response times, and resolution quality across phone, web, and community channels, • Lead critical customer escalations, coordinating with engineering (L3), product, and leadership as needed AI, Automation & Agentic Support Enablement • Partner with cross-functional teams to introduce ‑AI-powered‑ support capabilities, including GenAI assistants, chatbots, and workflow automation, • Use AI-driven analytics and customer sentiment insights to identify‑ trends, mitigate risk, and improve customer outcomes, • Act as a customer advocate, building strong relationships and leading critical escalations., • Champion responsible AI adoption, ensuring solutions are secure, scalable, and aligned with customer experience goals Customer & Cross-Functional Collaboration • Actively engage with customers to build trusted relationships, gather voice-of-customer feedback, and improve supportability, • Collaborate with Engineering, Product Management, Sales, and other stakeholders to resolve systemic issues and influence product improvements, • Participate in readiness planning for new releases, support model changes, and product introductions Reporting, Metrics & Continuous Improvement • Track and analyze operational KPIs, CSAT, and efficiency metrics using dashboards and reporting tools (e.g., Salesforce), • Present insights through operational reviews and leadership updates, • Recommend and implement workflow, platform, and tooling improvements to enhance customer experience and operational scalability What we are looking for: Required • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience), • 10+ years of experience in enterprise technical/customer support, including people leadership, • Proven ability to lead and scale high-performing technical teams in a global support environment, • Strong operational acumen across resource planning, process consistency, and escalation management, • Excellent communication, problem-solving, and stakeholder management skills, • Experience supporting business-critical software products, • Must demonstrate the use of a variety of AI tooling to solve problems, including creating agents in Copilot and/or other tools Technical & Domain Expertise • Experience with B2B Integrator is a plus, • Working knowledge of Windows, Linux/UNIX environments, • Familiarity with networking, security concepts, and enterprise integration technologies, • Exposure to cloud platforms (Azure, AWS, GCP), • Knowledge of SQL and relational databases This position is 100% remote anywhere in the US #LI-DR1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the _

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package _ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest _. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) and (2) . Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review _.

About Soracom Soracom was founded in 2015 by AWS veterans with a clear vision to build a more connected world. Today, Soracom serves over 25,000 customers and connects millions of devices worldwide, delivering cellular connectivity for the Internet of Things (IoT) powered by the speed and scale of the cloud. With remote teams across Japan, the US, and Europe, Soracom is continuing to expand its global team to keep pace with the company's rapid growth. Soracom is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. Come and join Soracom to create the transformative technology that enables our customers to engineer a better world. About the Role You will serve as a key member of the team in the Americas and have the exciting opportunity to work with people who are passionate about IoT and excited about the rapid growth this technology is seeing around the world. As a Customer Success Manager, you will play a crucial role in the success of our existing customers by building connected trust, diving deep with them, and delivering results to Soracom. You will be responsible for ensuring new customers are fully equipped to utilize our products and services from day one, building connected trust with you and Soracom quickly, and contributing to their long-term success. The ideal candidate will have a strong understanding of the cellular IoT market, including technologies, trends, and competitive landscape. This role is pivotal in driving customers past the initial launch and ensuring the long-term success and growth of those assigned customers. This role will also identify new business opportunities within the assigned customers, build relationships throughout the customer organization, and drive revenue growth. Key Responsibilities • Deliver incremental revenue generated by existing assigned customers., • Deep understanding of customer needs and requirements and effectively communicate how our solutions can address their challenges, resulting in long term customer retention and/or revenue growth., • Proactively navigate throughout the customer organization to identify net new opportunities or incremental revenue at the assigned customers., • Initiate training sessions for customers on product features, best practices, and usage optimization as needed., • Stay abreast of industry trends, market activities, and competitors to maintain a competitive edge., • Collaborate with technical teams to ensure accurate and tailored solution offerings to customers., • Identify opportunities to co-market with strategic customers and collaborate with the marketing team to bring those opportunities to fruition., • Demonstrate our Leadership Principles, such as Customer-Centric, Proactive, Just Do It, Dive Deep, Emotionally Mature and Deliver Results daily. Who You Are • You are a relationship builder. You enjoy meeting new people from a wide range of diverse backgrounds and collaborating to produce mutually beneficial results., • As a continuous learner, you are nimble and move with alacrity so that as Soracom evolves, customers evolve with us., • You can rapidly create connected trust at all levels of the customer organization by sharing everything you can., • You love continuously learning about Soracom's products, services, and applications for both you and your customers., • You have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skills., • You are able to orchestrate, lead, and influence virtual teams, ensuring the successful growth of your customers. Presentation skills with a high degree of comfort with both large and small audiences (C-Suite executives, directors, stakeholders, and developers)., • You thrive in a fast-paced environment with quick decision-making. You are comfortable with ambiguity, ready to roll with the changes as they come and measure the day by how much value you created., • You love to share your passion with others and exhibit good judgment when helping out customers., • You are excited about the opportunity to work across time zones and cultures as part of a truly global team with colleagues and customers around the world. Key Requirements • 3-7 years of experience in generating revenue in cellular IoT solutions and services., • High performer, consistently achieving or exceeding goals., • Understanding of customer needs and requirements to communicate how our solutions can address their challenges effectively., • Extensive experience with customer agreements, negotiations, and billing structures., • Ability to travel up to 50% of the time., • Located in a major metro area within the US with easy access to air travel (e.g. Atlanta, Chicago, Dallas, New York, Denver, Phoenix). Bonus Points If… • You also speak Spanish, • You have experience working with Salesforce and Slack, • You know the basics of networking, cellular and AWS services. Location Fully remote work, in the USA. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Stock Option Plan

Harper is a high-performance distributed application platform. It combines a database, in-memory cache, and real-time message broker to allow users to create enterprise-grade solutions with fewer moving parts, fewer lines of code, and a superior developer experience. Job Description: Harper is looking for a Denver-based, Business Development Representative (BDR) to join our growing sales team. This role will primarily work in-office at our Denver headquarters, with some remote work flexibility. We believe in the power of in-person collaboration, mentorship, and leadership, especially for early-career team members. You’ll work closely with experienced sales and leadership professionals who are passionate about helping you grow. This is a fantastic opportunity for someone with 0–3 years of BDR or SDR experience who is eager to level up their career, learn from a high-performing team, and be part of an innovative and fast-growing Denver tech startup. Responsibilities: • Pursue new business opportunities through high-volume cold calling, cold emailing, social outreach, and rapid follow-ups., • Jump on inbound leads quickly and follow through diligently, ensuring no opportunity slips through the cracks., • Conduct initial discovery calls to understand pain points and spark interest in Harper’s platform., • Partner closely with Strategic Account Executives and Sales Leadership to fuel a qualified and engaged pipeline., • Research and target ideal customer profiles, tailoring outreach by industry, persona, and use case (e.g., gaming, digital commerce, media)., • Maintain meticulous records of outreach activity, meeting notes, and pipeline status in Salesforce., • Collaborate cross-functionally with marketing to improve messaging, campaign targeting, and event lead conversion., • Hit or exceed weekly and monthly KPIs: meetings booked, opportunities sourced, and overall outbound activity., • Actively engage in product training, sales coaching, and feedback sessions to continuously sharpen your skills and market knowledge., • Bring tenacity, organization, and consistency to every single workday—you’re on top of your tasks, your goals, and your follow-ups. Qualifications: • Live in Denver and be able to work in-office a minimum of several days per week., • 0–3 years of experience in a BDR, SDR, or sales support role (preferably in tech)., • Experience in a highly competitive and collaborative environment such as collegiate sports, • Strong written and verbal communication skills, with the ability to deliver compelling messaging., • Grit, curiosity, and a drive to exceed targets., • High comfort level with cold outreach and handling objections., • Ability to work independently and collaboratively in a fast-paced environment. Bonus Qualifications: • Prior success meeting or exceeding outreach, pipeline, or quota-based goals., • Experience with CRM platforms and sales engagement tools., • Familiarity with infrastructure software or developer-centric solutions. Salary: $75,000 + Commission | OTE: $90,000 – $115,000 Hiring Process • Interview 1: 30 minute Zoom interview with Head of People, • Interview 2: 45 minute Zoom interview with Leadership Team Member, • Interview 3: 60 minute Zoom interview with members of the Harper Sales Team, • Interview 4: 30 minute Zoom interview with Harper Co-Founders Please note that this process may be updated as needed based on the candidate's skills and qualifications. If an additional interview is added, we will communicate this proactively. Why Join Us: • Opportunity to be part of a high-growth startup with a collaborative and supportive team culture., • Flexible work environment with remote work options and a focus on work-life balance., • Competitive compensation package including base salary, commission, and benefits., • Room for career advancement and professional development opportunities. If you are a motivated self-starter who thrives in a fast-paced environment and shares our values of transparency, authenticity, and empowerment, we want to hear from you!

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do _. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact _. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Welcome to — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. Managed Services Delivery & Customer Success Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates Respond to reactive requests while providing proactive recommendations to improve performance and adoption Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence Support Operations Advisory & Optimization Lead discovery and needs assessments to understand support goals, pain points, and constraints Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows Translate operational recommendations into practical platform changes and process improvements Zendesk Administration & Configuration Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms Manage configuration changes with testing, validation, and clear documentation AI Adoption & Resolution Acceleration Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance Improve automated resolution through effective bot experiences, containment, and handoff to agents Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time AI Expert Advisory Engagements Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution Produce clear recommendations and action plans, and track progress against agreed outcomes Reporting, Analytics & Support Insights Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities Provide clear recommendations and stakeholder updates based on data and observed outcomes Enablement, Documentation & Change Adoption Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features Create and maintain practical documentation including runbooks, playbooks, and configuration notes Improve self-service and knowledge by assessing Help Center performance and recommending content updates Integrations & Technical Troubleshooting (Partner with Engineering) Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed Support integration discovery and requirements, and assist with testing and validation Document incidents, root cause findings, and remediation steps to prevent repeat issues Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. *Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

Company Overview RethinkFirst was founded in 2007 with a mission to provide scalable, evidence-based autism treatment training tools and caregiver supports to an underserved population. In 2010, Rethink launched its first solution, a suite of special needs and behavior management offerings, to support K-12 education. Over time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (RethinkCare), provider (RethinkBH), and payor (RethinkFutures) industries, and to drive whole child wellness and success in education (RethinkEd). Today, we’re proud to have almost 500 team members working to support over 2,000 customers worldwide as we work together to support our communities and help every individual reach their potential. Over the past fifteen years, RethinkFirst’s mission has evolved to transform the behavioral health landscape by inspiring and empowering all individuals with behavioral health challenges and those who support them. We continue to focus on the future of transforming behavioral health through data science, analytics, and enabling value-based care. With patent-pending solutions and the largest published ASD dataset, RethinkFirst can focus on improving outcomes and having a positive impact on the millions of lives it supports. Rethink Billing Overview Our Billing Services Division specializes in Revenue Cycle Management, Enrollment and Credentialing, and Benefit Authorization Management services. We are growing and are looking for new team members that will offer our clients best-in-class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting. Job Summary: The Accounts Receivable (AR) Specialist is responsible for supporting our billing teams by working with insurance companies to ensure efficient and prompt reimbursement for therapy sessions for our customers and actively pursuing all outstanding A/R for customers supported within the RCM division. Job Duties: • Ensure strict HIPAA-compliant confidentiality with all client-related data, • Review customer account reports and follow up to ensure any flags/concerns are notated proactively and communicated to the Customer Billing Advocate (CBA), • Review A/R Aging Reports and follow up with insurance companies regarding expected reimbursement for outstanding claims, • Notate & document all follow up work on aging claims within A/R Aging Reports as required and documented in standard SOPs, • Meet expectations on deadlines for completion of A/R Aging Reports for each customer supported within POD, • Follow up on denials immediately and communicate any trends to CBA, • Follow up on any open A/R tickets in Salesforce as assigned by CBA, • Meet deadlines assigned for A/R work as assigned by CBA, • Utilize denial management platforms for submission of appeals, reconsideration requests, etc., • Research specific payor billing rules as needed, • Follow up on claims submitted electronically for primary and secondary payors, • Submit corrected claims when needed, • Attend POD meetings and contribute to agenda items as designated by CBA, • Post payments or submit missing payments to posting team and maintain A/R as assigned, • File appeals to insurance and to insurance commissioner as needed, • Stay informed about Payor and Industry Billing rules, • Review & interpret payor contracts when applicable, • Measure and monitor key metrics related to work performance, • Attend customer meetings as needed with CBA, • Work to meet POD goals collectively as cohesive team, • Foster a positive work environment for colleagues Requirements:, • HS Diploma or Equivalent, • ABA billing experience, • Min. 1-year experience in billing; major commercial insurance companies and state Medicaid programs, • Experience using insurance company websites/portals, • Proficient in using Microsoft Suite (Outlook, Excel, Word), • Willing to learn, positive attitude and love a good challenge, • Professional writing & phone skills, • This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies Preferred Qualifications:, • Bachelor’s degree, • Speech, OT and Mental Health billing experience, • Minimum 1-year experience working in an office setting, • Minimum 1-year experience in billing company setting, • Experience using Billing Software, EMR and Clearinghouse systems (Rethink, Azalea, Tebra, Central Reach, Waystar, Trizetto, Availity), • Experience using denial management platform (DocVocate) Education:, • Bachelor’s degree preferred/ HS Diploma or Equivalent required. Benefits:, • PTO and Vacation Days after a 90-day introductory period, • Paid Holidays, • Generous Health, Denial & Vision benefits package, • 401k + Matching Job Type: Full-time, Hourly, Monday-Friday (8-5 PM) Remote opportunities are available only in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. _ _ _ #rb #BI-Remote

Chainguard is hiring a Cloud Partner Sales Specialist to help scale our co-sell motion with Cloud Service Providers and strategic partners. We are looking for someone who knows how to build field alignment, drive partner sourced and influenced pipeline, and support joint go to market execution. Whether you are coming from a cloud provider, a fast moving startup, or a partner facing sales or alliances role, you will play a key part in shaping how Chainguard grows with and through our most important partners. What You’ll Do • Own the cloud co-sell field motion for the Eastern United States, • Build and manage relationships with cloud field sellers and align on co-sell opportunities in your region, • Drive partner sourced and influenced pipeline by coordinating with Chainguard Account Executives, partner leadership, and your regional cloud counterparts, • Track and manage partner activity in Salesforce, including deal registration, co-sell workflows, and next steps to support deal progression, • Help develop and deliver co-sell enablement materials so internal and external teams are equipped to win, • Support joint campaigns, events, and field engagements with partners and field marketing, • Create consistent regional operating cadence, including pipeline reviews, partner seller check ins, and quarterly planning, • Serve as the primary point of contact for all co-sell questions and requests for the assigned territory, providing timely guidance, coordination, and support across the Chainguard GTM team, • Ensure data parity between Salesforce and cloud partner portals and serve as quality control for the co-sell pipeline We’re Looking for Someone With • 3 to 5 years of experience in a sales, BDR or SDR, partner sales, or sales support role, with interest in partner facing work, • Strong grasp of pipeline fundamentals and experience working cross functionally with field sales teams, • Familiarity with cloud platforms such as AWS, GCP, or Azure, and or experience in high growth infrastructure or cybersecurity companies, • Strong organizational and communication skills, with comfort presenting to internal and external stakeholders, • Proficiency with Salesforce and experience managing pipeline and co-sell workflows, • Self starter attitude, you are proactive, curious, and excited to help shape this role Nice to Have • Experience with CSP co-sell workflows and cloud portals such as AWS ACE, • Exposure to DevSecOps, developer tooling, or supply chain security, • Experience working in a startup or flat team structure, • Experience partnering with a distributed team and coordinating coverage across regions, • Experience with deal procurement through the cloud marketplaces, • Experience working with cloud GTM vendors like Suger, Tackle, Labra, etc. About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2025 Chainguard. All Rights Reserved.

Position: Digital Renewal & Customer Success Associate Location: US - Remote Overview: BlueVoyant is seeking a Digital Renewal & Customer Success Associate to own one critical outcome, ensuring every digital customer has a proper renewal conversation and that no renewal is lost due to process failure or lack of engagement. This junior role is ideal for an organized, customer-focused professional who thrives in a high-volume environment and takes pride in process excellence and pipeline ownership. Join a team where your work directly protects revenue and shapes the customer experience at scale. Key Responsibilities: Renewal Pipeline Ownership: Own the end-to-end renewal process for all ~325 digital customers across a rolling 12-month pipeline — ensuring every account is tracked, prioritized, and actioned with no renewals falling through the cracks. At-Risk Identification & Prioritization: Proactively identify and prioritize at-risk renewals based on health signals and engagement data — escalating concerns early and partnering with the right internal teams to resolve issues before they become losses. Renewal Conversations & Forecasting: Conduct renewal conversations directly with customers and maintain accurate forecasting and pipeline hygiene in Salesforce — ensuring leadership always has a clear and reliable view of digital renewal performance. Customer Satisfaction Touchpoints: Execute structured customer satisfaction touchpoints across the digital portfolio to identify risk early, capture customer sentiment, and escalate as needed to protect retention and customer experience. Process Consistency & Playbook Adherence: Ensure process consistency across all digital accounts per established playbooks — bringing discipline and reliability to every customer interaction and renewal motion. Target Profile: 1–3 years in Customer Success, Account Management, or a client-facing SaaS role. You are highly organized, comfortable managing a large book of business, and motivated by hitting targets and keeping commitments. Salesforce familiarity is preferred. You Are a Strong Fit If You: Are energized by owning a process end to end and seeing it through Can manage a high volume of accounts without losing attention to detail Are proactive — you identify problems before they escalate Communicate clearly and confidently with customers Take pride in pipeline hygiene and forecast accuracy Are looking to grow your career in Customer Success or Revenue Operations About BlueVoyant At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability! Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at _. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - _

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Summary Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! Temporal is a remote first company, however this role is focused in San Francisco candidates that can be a part of our WeWork community in the area. We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us! We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business. What You'll Do • Activate and implement new logo accounts and get them up and running on the platform, • Identify activation and expansion opportunities within your customer base, • Be responsible for the success of a broad book of business, • Create and grow relationships with our champions, • Drive consistent activity, pipeline development and quota attainment, • Partner with product marketing to deliver proper messaging and content to commercial Temporal Cloud customers, • Design and execute programs to support the identification, design and productionization of new use cases with your customers, • Identify ICP accounts and pursue the right opportunities in the right accounts to drive ARR growth, • Work closely with our Start Up Program team and Self Sign Up team to ensure success for the right new logo prospects What You'll Bring • Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges, • 3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development, • A background and passion for advocating on behalf of your customers, • A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts, • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes, • An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment, • Team player and passion for collaboration, • Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room, • Prior exposure to database, cloud, and infrastructure technology is a plus, • The OTE range for this role is expected to be around $150,000 to $220,000 based on location and experience., • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with _. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks • $3,600 / Year Work from Home Meals, • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships), • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy _ Please click the link for our _

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel is looking for an Enterprise Sales Development Representative (SDR) to join our Sales team. Enterprise SDRs are key to our product adoption and company growth in the Enterprise market segment. In this role, you will be building a pipeline of qualified business for the Enterprise part of our sales organization through cold calling and working closely with your counterparts on the Account Executive (AE) team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging. The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business and sets up meetings. This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel • Kick off sales cycles by identifying and qualifying future customers in assigned geo and market segment, • Write tailored messages and cold call qualified prospects, • Set and book qualified meetings for AEs through qualifying inbound leads and/or outbound prospecting, • Work closely with AEs on targeting priority companies and logos, • Collaborate with your peers and guide those around you, • Driven and motivated by a quota, • Prior history of success and career progression, • Aptitude for growth and development, • Vercel, Next.js, or any other technical background or understanding, • Salesforce, Outreach, HubSpot, or similar, • Experience as an SDR or other similar relevant positions, • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $100,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI

About YipitData: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world’s largest investment funds and corporations depend on. We have been recognized multiple times as one of Inc’s Best Workplaces. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. About SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals., • SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (_). About The Role: We are looking to add a Sales Development Representative to our team who will act as a main growth driver for prospective outbound client engagement on SpendHound must-have products within the Spend Management space. As a Sales Development Representative, you will identify prospective opportunities and utilize a number of outbound communication channels to begin sales engagement. This role offers an excellent opportunity to progress your career towards full end-to-end sales. This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work. As Our Sales Development Representative You Will: • Utilize your outbound sales skills by leveraging a number of communication methods, including cold calling, cold emailing, LinkedIn messages, and more, • Generate interest and meetings from Finance, Operations, and IT leaders for a highly valuable product that helps them save time and money with their software renewals, which we offer to them for free!, • Develop skills across a broad range of modern sales technology tools, including Salesforce, Groove, Aircall, LinkedIn Sales Navigator, ZoomInfo, and more, • Work closely with a Sales Development Manager, Enablement Manager,r and Head of Sales to develop your sales skills, • Help refine the messaging that we use in order for us to be successful You Are Likely To Succeed If You: • Have 1+ years of work experience in a high-velocity sales environment as a top-performing SDR/BDR, • Have high proficiency in English within a business environment, • Have been successful working for a U.S.-based Tech company selling to U.S. prospects, with a strong focus on cold-calling, • Have a track record of not only meeting but also exceeding targets, • Are empathetic and have strong interpersonal skills and high emotional intelligence, • Are excited to be part of our company journey, • Are highly self-motivated and proactive with your time, • Have grit and can handle rejection, • Are resourceful always looking for new ways to open doors, • Are coachable and willing to learn, • Have a highly positive outlook, • Have sound judgment when handling new situations What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust., • The annual salary for this position is anticipated to be up to $57,000 OTE ($45,000 base and $12,000 in bonus potential). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks, • Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding., • Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity employer. _

_ is an AI startup with open source and creativity at its core. Our AI-native vector database uses machine learning to create meaningful insights from unstructured data in a completely new way. Named one of Forbes’ Top 50 AI startups, and with over a million monthly downloads, Weaviate is quickly growing in popularity with developers and enterprises alike. Our team members work remotely across the globe with the flexibility to work from anywhere and at any time. Our people experience this as a massive benefit! Operating with a strong sense of ownership and collaboration, our teams prioritize results while empowering each individual to do their best work. About this role Full Sales Lifecycle: Manage the end-to-end sales process - from initial outreach and lead qualification to complex contract negotiations and closing. Territory Strategy: Develop and execute a strategic plan to penetrate key industries (Finance, E-commerce, Healthcare, etc.) within the EMEA region. Solution Selling: Conduct deep discovery to understand prospect pain points and demonstrate how Weaviate’s vector search and AI features provide a competitive edge. Community Engagement: Work closely with our Developer Relations and Marketing teams to leverage our massive open-source community as a source of enterprise opportunities. Pipeline Management: Maintain accurate forecasts and CRM records (Salesforce/HubSpot) to ensure predictable revenue growth. What we are looking for Experience: 4+ years of B2B SaaS sales experience, preferably in infrastructure, databases, or AI/ML. US (West) Expertise: Proven track record of hitting and exceeding quotas within the US West Coast market, including familiarity with regional procurement and legal nuances. Technical Fluency: You do not need to be a developer, but you should be able to comfortably discuss APIs, LLMs, vector embeddings, and cloud architecture (AWS/GCP/Azure). Communication: Exceptional verbal and written communication skills in English. Mindset: A 'builder' mentality. You thrive in the ambiguity of a fast-growing startup and enjoy creating your own playbooks. Training in sales methodologies (e.g., MEDDIC, SPIN, Challenger) is highly desirable. Quick learner with high emotional intelligence (EQ) and the ability to influence key stakeholders. Passionate about advancing your career in enterprise sales and deepening your knowledge of our products. Aligned with our company values and culture. 100% Remote Work: Work from anywhere in the world where you can do your best work. Whether it’s your cozy home office, a co-working space, or a beachside café. Read more _. Flexible Time Off: We trust you to manage your time (off). Take the time you need to recharge, travel, or just enjoy life outside of work. Read more _. Competitive Pay & Equity: We offer compensation that reflects the value you bring to the team, along with the opportunity to share in our success through equity. Local Benefits: US: Healthcare, dental, vision insurance, 401(k) employer matching. Netherlands: Holiday allowance, pension plan. Other countries: Benefits provided via our Employer of Record (EOR) partner, tailored to local standards and regulations. Tech stack: We provide you with a shiny new MacBook, and you’ll receive a stipend to upgrade your home office. Grow, Learn, and Collaborate: We provide a dedicated budget to help you sharpen your skills and grow your career. Work with a curious, collaborative, smart, and innovative (fun) team that encourages growth and impact. Have a look at _ to learn what you can expect from our interview process. Be aware that conducting a background check is part of our onboarding. If you’re interested in Weaviate and this role, please apply through this vacancy. We’ll be in touch in response to your application. This way, we can ensure you have the best experience while allowing our team to focus on doing their best work.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary We’re looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you’ll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You’ll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business. What your day-to-day will look like -Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). •Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.•Analyze, troubleshoot, and debug systems for standard issues•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster•Create and maintain technical documentation for all builds and AI Agents produced•Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. •Perform other tasks and duties as assigned Qualifications we are looking for -Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others•Solid experience creating test automations for Salesforce and other platforms•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)•In-depth understanding of Salesforce data models, security, and governor limits•Excellent organization, critical-thinking and self-management skills•A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view•Proven experience as a great Intermediate Application Engineer•Certifications:oSalesforce Certified Agentforce SpecialistoSalesforce Certified Platform Developer I & II (required)oSalesforce Advanced Administrator certification (required)oSalesforce Certified Application/Systems Architect (desired)•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience) Bonus points for: -Experience building AI Agents on other AI Platforms•Experience being part teams that operated using the Product Operating Model•Experience working on a SaaS product•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, _, or Angular•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein•Experience working with AWS, Azure, or other cloud platforms.•Experience working with Service-Oriented Architecture (SOA) and SaaS product development•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization•Experience with on-call responsibilities for production-grade systems.•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results) $121,000 - $135,000 a yearPointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a motivated and detail-oriented Revenue Operations Specialist to join our Finance Team with big aspirations to deliver exceptional service to our organization and stakeholders. The Revenue Operations Specialist will be responsible for overseeing the sales to payment process for our customers and ensuring the accuracy of incoming payments and accounts receivable from our district customers and donors. WHAT YOU'LL DO • Oversee the sales to payment process for our district and partnership customers, • Coordinate with the External Relations Team to create and modify invoices when necessary, ensuring effective and standardized billing for customers, • Manage and improve effective collection processes with customers by communicating directly with customers regarding any aspect of the billing process, • Collect the incoming cash data from various sources including the bank accounts, several payment processors and donation portals and record the data into our Accounting system, • Oversee data alignment process with CRM system (Salesforce) and Accounting System (Intacct) and work closely with External Relations to resolve any discrepancies, • Resolve issues or inquiries from External Relations Team regarding the billing and payment questions, • Monitor and resolve any issues from our payment processors, • Responsible for month-end close activities for incoming cash and accounts receivable by ensuring they are aligned with the bank statements and CRM system, • Collaborate with other team members to create and update process documentation, • Assist with financial report preparation regarding incoming cash and receivables., • Provide the revenue related financial audit reports in the PBC list, • As part of a small team, provide backup and support to team members as necessary., • Contribute to other projects as needed. WHAT YOU BRING • More than 5 years of experience in managing the nonprofit revenue data., • Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization, • A four year degree with more than five years of non-profit operational and revenue experience, • Working knowledge of Excel functions and an ability to process large data sets in Excel, • More than three years of working experience in CRM and/or financials systems, such as Salesforce and data entry, • More than three years of working experience in overseeing the activities of multiple payment processors, • A roll-up-your-sleeves mindset as part of a small and mighty Finance Team, • Strong interpersonal and communication skills (both verbal and written), • High level of ethics, integrity, transparency, and trustworthiness, • Strong capability to work remotely and commute to our Mountain View office once a week, • Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.", • Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. YOU’LL BE SUCCESSFUL IF... • You double and triple-check your work because you know that accurate data is crucial for the Finance Team to operate successfully., • You are a self-starter. You work just as hard and meticulously by yourself as you do when someone is looking. You can “plan the work” and “work the plan.”, • You can manage tasks simultaneously because you keep things in order. You're timely and you leave breadcrumbs so others could figure out how you got the job done., • You are a team player and willing to help other teammates. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: • Competitive salaries, • Ample paid time off as needed – Your well-being is a priority, • 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost, • Remote-first culture - that caters to your time zone, with open flexibility as needed, at times, • Generous parental leave, • An exceptional team that trusts you and gives you the freedom to do your best, • The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education, • Opportunities to connect through affinity, ally, and social groups, • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $87,300 USD annually for candidates based in the United States. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits. • _, • _, • _, • Our team: _ Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact _

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This role is eligible for a $5,000 licensing sign on bonus! Sign-on bonus eligibility applies to candidates who apply from March 25 to April 30. As a Workplace Planning Consultant, you will be part of our growing Empower Personal Wealth consultation team, providing support to our customers at key life moments. Our Workplace Planning Consultants provide guidance on available account options for our customers retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Consultants will have the opportunity to promote to a Senior Workplace Planning Consultant, increasing your overall income potential. The compensation package includes a base salary plus bonus, creating the opportunity to earn a generous paycheck. The bonus compensation component will be variable and tied to specific metric-related goals set by Empower. What you will do: • Provide over the phone guidance at key life moments to our customer, such as starting or ending employment regarding their employer-sponsored retirement account, • Discuss available account options, such as 401K and IRAs, to align to customers retirement savings goals, • Educate our customers on information specific to their retirement plan, comparing options to best support their savings goals, • Focus on deepening customers relationship with Empower What you will bring: • Bachelor's degree or an equivalent combination of education and professional work experience, • Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention, • Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire, • Motivated, self-starter with the ability to learn new information quickly and independently, • Demonstrated relationship management and customer service skills, • Problem-solving skills and ability to engage with customers, ask questions, share thoughts, and offer solutions What will set you apart: • Previous experience with inbound and/or phone-based consultation, • Proficiency with Microsoft Suite of Products (Word, Excel, PowerPoint, Excel, etc.), • Ability to quickly learn new systems and prior experience with SalesForce a plus, • Good understanding of IRAs, retirement investment products/services and the qualified retirement plan environment, • A growth mindset to meet company and team goals This position can be done remotely. *Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.* What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time 16 hours per calendar year, • Leave of absence programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. *For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.* Job Posting End Date at 12:01 am on: 06-01-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with _ and sign up for Empowers free newsletter. Workplace Flexibility: Remote - Nationwide

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This role is eligible for a $5,000 licensing sign on bonus! Sign-on bonus eligibility applies to candidates who apply from March 25 to April 30. As a Workplace Planning Consultant, you will be part of our growing Empower Personal Wealth consultation team, providing support to our customers at key life moments. Our Workplace Planning Consultants provide guidance on available account options for our customers retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Consultants will have the opportunity to promote to a Senior Workplace Planning Consultant, increasing your overall income potential. The compensation package includes a base salary plus bonus, creating the opportunity to earn a generous paycheck. The bonus compensation component will be variable and tied to specific metric-related goals set by Empower. What you will do: • Provide over the phone guidance at key life moments to our customer, such as starting or ending employment regarding their employer-sponsored retirement account, • Discuss available account options, such as 401K and IRAs, to align to customers retirement savings goals, • Educate our customers on information specific to their retirement plan, comparing options to best support their savings goals, • Focus on deepening customers relationship with Empower What you will bring: • Bachelor's degree or an equivalent combination of education and professional work experience, • Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention, • Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire, • Motivated, self-starter with the ability to learn new information quickly and independently, • Demonstrated relationship management and customer service skills, • Problem-solving skills and ability to engage with customers, ask questions, share thoughts, and offer solutions What will set you apart: • Previous experience with inbound and/or phone-based consultation, • Proficiency with Microsoft Suite of Products (Word, Excel, PowerPoint, Excel, etc.), • Ability to quickly learn new systems and prior experience with SalesForce a plus, • Good understanding of IRAs, retirement investment products/services and the qualified retirement plan environment, • A growth mindset to meet company and team goals This position can be done remotely. *Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.* What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time 16 hours per calendar year, • Leave of absence programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. *For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.* Job Posting End Date at 12:01 am on: 06-01-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with _ and sign up for Empowers free newsletter. Workplace Flexibility: Remote - Nationwide

Our Vision: Central Synagogue is one of the leading and largest Reform congregations in the country. Located in Midtown Manhattan, Centrals reach includes more than 3,600 member families, a livestream community numbering in the hundreds of thousands, and more than 800 students in our nursery and religious schools. Central has long played a significant role in the Reform movement and is known for its innovation and leadership in worship, leading to a greatly expanded audience over the last two decades. Central Synagogue works toward a world in which Judaism is core to the lives of Central members and Jews everywhere and is a profound and positive force for humanity. Central continually redefines what it means to be Jewish today, both within the Synagogue community and far beyond our Synagogues walls. Our diverse clergy and professional team partner with lay leadership to build deep and enduring relationships among Central members, creating a caring, dynamic, and joyful community. Central Synagogue is inclusive and welcoming. We encourage participation from all who seek a connection to Jewish life and want to be part of our sacred community, regardless of religious background, race, ethnicity, gender, ability, socioeconomic status, political affiliation, age, sexual orientation, or gender identity. Central is committed to being an open tent, a place that welcomes all people, including those who have been historically and institutionally marginalized or excluded from the Jewish community. The Synagogue is well-resourced, has more than 100 staff, and is governed by a 31-member Board of Trustees. To learn more, please visit: _. Job Summary/Objective: Central Synagogue is seeking a highly organized, analytical, and strategic Development Operations Manager to support and strengthen all aspects of our fundraising efforts. This role sits at the center of the Development teams work, ensuring that our systems, data, and processes are optimized to drive effective fundraising across annual giving, major gifts, and special initiatives. The Development Operations Manager will oversee Salesforce and data systems, lead donor analysis and reporting, support campaign execution, and partner closely with department leadership to translate strategy into action. This role is ideal for someone who is both detail-oriented and forward-thinking, with a strong ability to connect data to decision-making. This individual must be comfortable in a fast-paced environment, able to work independently, and capable of working with a high level of attention to detail. They will regularly interface with members of our congregation. Outlined below is a more detailed list of key responsibilities. Given the nature of synagogue life, a great deal of flexibility and a can-do attitude are essential qualities as we work to address the needs of our large community. To be successful, the person in this role must always approach their work with the understanding that serving our donors well is a top priority. Why This Role Matters: This role is essential to the success of Central Synagogues fundraising efforts. By ensuring that our data, systems, and processes are strong, the Development Operations Manager will help empower our team to build relationships with the donors who sustain the programs and community that define our synagogue. Reports To: Chief Development Officer Department: Development Hours: Full-time; Exempt, not eligible for OT General hours are 9:00 am to 5:30 pm, Monday through Friday. Hybrid Schedule: One day remote on Monday and four days in the office This position will be expected to work during the High Holy Days (4-6 days) and during other special events and programs from time to time. Essential Duties/Key Responsibilities: Salesforce & Data Systems • Lead the design, implementation, and ongoing optimization of Development systems in Salesforce Oversee data hygiene to ensure records are accurate, up-to-date, and duplicate-free Establish and maintain data governance policies, documentation, and best practices Monitor Salesforce usage and ensure consistent data entry standards Manage integrations with fundraising tools and platforms Data Analysis, Reporting & Forecasting • Analyze, synthesize, and present fundraising data for leadership, trustees, and committees Develop dashboards and reports to track progress toward fundraising goals Monitor revenue, pledges, and pipeline activity; provide projections and identify risks and opportunities Evaluate campaign performance and recommend data-driven improvements Campaigns & Mass Solicitation • Manage segmentation and donor lists to ensure the right message reaches the right audience Execute logistics for mass solicitations, including the Yom Kippur Appeal and other campaigns Partner with the Development team on campaign planning, timelines, and strategy Monitor performance and help optimize campaigns mid-stream to improve results Donor Strategy & Moves Management • Support donor segmentation strategies across lifecycle stages (new, renewing, upgrading, lapsed) Maintain and enhance moves management tracking in Salesforce Build tools and dashboards to support the Development team in managing portfolios Identify opportunities for donor growth, retention, and re-engagement Prospect Research • Lead donor and prospect research using DonorAtlas to identify new major gift prospects Partner with the rest of the Development team to inform cultivation and solicitation strategies Maintain and track a pipeline of prospective donors Digital Fundraising • Serve as the point person for donation pages and Development-related web content Optimize the online giving experience, including donation forms and user flow Evaluate and implement new digital fundraising tools when appropriate Gift Processing & Acknowledgments • Oversee and support the Development Coordinators gift processing and acknowledgment work Ensure timely and accurate gift entry and donor recognition Interface with the Finance Department to ensure pledges are billed appropriately and efficiently Donor Recognition • Manage donor recognition efforts, including listings, plaques, and acknowledgment materials Ensure accuracy and alignment with donor preferences Cross-Department Collaboration & Administration • Partner with the Communications, Finance, and Program teams to align fundraising efforts Communicate with external vendors, including printers and mailing houses Support Development events, including guest tracking and follow-up recblid o7s5l9h389fto7brqnpnszdmq4jhb7

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This role is eligible for a $5,000 licensing sign on bonus! Sign-on bonus eligibility applies to candidates who apply from March 25 to April 30. As a Workplace Planning Consultant, you will be part of our growing Empower Personal Wealth consultation team, providing support to our customers at key life moments. Our Workplace Planning Consultants provide guidance on available account options for our customers retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Consultants will have the opportunity to promote to a Senior Workplace Planning Consultant, increasing your overall income potential. The compensation package includes a base salary plus bonus, creating the opportunity to earn a generous paycheck. The bonus compensation component will be variable and tied to specific metric-related goals set by Empower. What you will do: • Provide over the phone guidance at key life moments to our customer, such as starting or ending employment regarding their employer-sponsored retirement account, • Discuss available account options, such as 401K and IRAs, to align to customers retirement savings goals, • Educate our customers on information specific to their retirement plan, comparing options to best support their savings goals, • Focus on deepening customers relationship with Empower What you will bring: • Bachelor's degree or an equivalent combination of education and professional work experience, • Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention, • Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire, • Motivated, self-starter with the ability to learn new information quickly and independently, • Demonstrated relationship management and customer service skills, • Problem-solving skills and ability to engage with customers, ask questions, share thoughts, and offer solutions What will set you apart: • Previous experience with inbound and/or phone-based consultation, • Proficiency with Microsoft Suite of Products (Word, Excel, PowerPoint, Excel, etc.), • Ability to quickly learn new systems and prior experience with SalesForce a plus, • Good understanding of IRAs, retirement investment products/services and the qualified retirement plan environment, • A growth mindset to meet company and team goals This position can be done remotely. *Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.* What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time 16 hours per calendar year, • Leave of absence programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. *For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.* Job Posting End Date at 12:01 am on: 06-01-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with _ and sign up for Empowers free newsletter. Workplace Flexibility: Remote - Nationwide

Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. WPP (LSE/NYSE: WPP) is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com For more information visit bursonglobal.com and follow us on LinkedIn and Instagram. More about the role: We're looking for a sharp, strategic Senior Account Executive to join Burson Global's high-growth U.S. Business Development Team, with a particular focus on supporting the agency's expanding healthcare momentum. This role is a critical addition designed to help scale and stabilize pipeline operations to allow senior leadership more strategic growth oversight. You'll own the RFI/RFP process end-to-end and play equal parts project manager, writer, and orchestrator-coordinating teams across the agency to create winning proposals. You'll also take on meaningful pipeline ownership, ensuring opportunity data is accurate, current, and actionable. This role is ideal for someone energized by tight deadlines, detail-driven execution, and the ambition to grow within a best-in-class global agency. Team Context & Structure: This role sits within the Business Development function, working most closely with senior new business leadership. Day-to-day collaboration will include senior leaders across strategy, creative, finance, and account teams. Remote work is fully acceptable, with New York-based candidates considered a strong plus given the volume of pitches and client activity centered there. What you'll do: RFI / RFP Development & Knowledge Management (50-55%) • Own the full lifecycle of RFIs and RFPs-from initial read-through and timeline development to final submission, • Lead cross-functional coordination to source case studies, insights, data, and credentials across strategy, creative, healthcare, corporate, and consumer teams, • Write, edit, and synthesize responses that clearly articulate Burson's value proposition and competitive differentiation, • Partner with finance and legal teams to ensure compliance, pricing alignment, and adherence to submission requirements, • Build, maintain, and continuously improve a centralized library of pitch content, boilerplate responses, and best-in-class examples for future use RFP Development & Pitch Support (25-30%) • Serve as the logistical and operational backbone of live pitches, managing schedules, deliverables, decks, and submissions, • Collaborate closely with strategy, creative, account, and design teams to develop compelling pitch materials, • Conduct competitive and client research to support pitch positioning, • Coordinate and run internal pitch rehearsals, ensuring clarity, preparedness, and alignment across presenters, • Support the creation and delivery of pitch presentations and leave-behind materials Pipeline Management & Business Reporting (15-20%) • Take primary responsibility for maintaining the U.S. opportunity pipeline, ensuring data accuracy and completeness across all active and prospective opportunities, • Manage data entry and ongoing updates within Burson's custom pipeline management system, • Conduct regular follow-ups with senior leaders across the U.S. network to gather updates and maintain real-time pipeline accuracy, • Pull, format, and synthesize pipeline and new business reports for leadership and agency-wide communications, • Identify trends and insights within pipeline data to inform forecasting, planning, and new business strategy Collaborate with finance partners on forecasting and budget-related processes, including quarterly revenue forecasting activities Experience that contributes to success: • 3-5 years of experience within an agency environment (PR, communications, marketing, advertising or consulting), • Hands-on agency new business experience, including RFIs, RFPs, and pitch processes (non-negotiable), • Strong writing, editing, and synthesis skills with a clear, confident voice, • Demonstrated project management capability across complex, deadline-driven workstreams, • High attention to detail and comfort managing multiple priorities simultaneously, • Proficiency across Microsoft Office, particularly PowerPoint, Word, and Excel (tables, reporting, and structured data), • Comfort using AI tools to support writing, research, synthesis, and business development workflows Preferred • Prior experience supporting a formal new business or growth function, • Familiarity with pipeline management systems and business reporting tools (Salesforce-like experience a plus), • Exposure to healthcare, corporate, consumer, or integrated agency pitches, • Experience working across time zones and with global teams, • Cost or budget proposal exposure (nice to have, not required) What Sets You Apart • Ambitious and self-directed: You're eager to take ownership, figure things out independently, and grow into increasing responsibility, • Detail-obsessed: You spot inconsistencies others miss and take pride in precision, • Strategic executor: You understand that process, data, and storytelling all contribute to winning new business, • Adaptable and tech-curious: You're comfortable using AI and modern tools as part of your day-to-day workflow, • Calm under pressure: You thrive when deadlines are tight and stakes are high, • Collaborative: You value teamwork and know how to partner effectively across disciplines and seniority levels #LI-MG1 Burson is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package; click here for more details: https://mybenefits.wpp.com/public/welcome. The base salary for this position at the time of this posting may range between: $40,000-$85,000 USD You belong at Burson: Our vision is for Burson to be the leading 'academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can't do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view-your talent-is what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Job Description Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings. Downtown Artist & Label Services is seeking a highly motivated and detail-oriented individual to join our team as a Business Affairs Associate. In this role, you will work closely with the Senior Director of Business Affairs to review, draft, and negotiate a variety of agreements, including digital distribution, master use/content licenses, and related amendments and addenda. The ideal candidate will have excellent organizational and communication skills and the ability to manage multiple ongoing projects with minimal oversight. This hybrid position can be located in our Los Angeles, or New York office. We are also open to remote candidates based in Portland. What you'll do: • Work alongside the Senior Director of Business Affairs to review, draft, and negotiate a variety of agreements, such as digital distribution, master use/content licenses, confidentiality agreements and related amendments and addenda, • Collaborate with internal stakeholders to understand business needs and incorporate them into contractual terms, • Provide research support as well as support for general legal and operational initiatives, including internal documentation and compliance projects, • Review and summarize contracts, • Maintain an organized and up-to-date electronic filing system and input agreement terms into a digital database, • Manage claims and disputes in collaboration with the Senior Director of Business Affairs and cross-company legal teams, • Assist with the development, updating, and maintenance of standard form agreements, • Liaise and work closely with cross-company legal teams and outside counsel, • Collaborate with the Senior Director of Business Affairs and other departments to ensure business needs are metYou are / have:, • 2-3 years of experience in a business and legal affairs environment, ideally in the music, and/or entertainment industries, as well as experience providing administrative support, • BA or BS degree from an accredited college or university required, • Prior contract analysis experience, • Ability to maintain complete confidentiality, • Ability to work autonomously as well as part of a team in a dynamic, creative environment, • Highly proficient typing and computer skills, including in Microsoft Office and Salesforce, • Excellent verbal and written communication skills; extremely detail-oriented, • Exhibits a professional demeanor and sound judgment, • Self-starter who takes initiative, is resourceful, and takes ownership of tasks and projects, • Ability to follow up on delegated assignments through completion, • Strong time management skills and the ability to multi-task and prioritize tasks efficiently across different time zones, • Bilingual - Spanish speaking a plus!Why you want to work here:, • Ample opportunities to work with leaders and employees across multiple Downtown brands, • Work in a collaborative environment full of mission driven, innovative, and passionate people, • Be part of an open, welcoming, and inclusive culture, • Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match), • Paid Volunteer Hours Downtown provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $75,000 - $85,000 annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. Downtown is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components. Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency, • Proficiency with cloud-based communication and software (Slack, G-suite, Microsoft Office, Zoom & EMR)Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays., • Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day.The range listed includes a competitive base salary and a performance-based bonus. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to performance in the interview process, skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Compensation disclosure as required by NYC Pay Transparency Law. Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We are an equal opportunity employer and, as such, all applicants will be considered based solely upon merit and directly relevant professional competencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in customer support, CX operations, support ticket handling, knowledge base documentation, escalation workflows, and structured support process review. This role supports current and upcoming remote consulting opportunities focused on structured customer support review, ticket workflow analysis, knowledge base assessment, escalation routing, exception handling, and high-quality project execution. Selected professionals will apply their customer support expertise to review realistic support scenarios, evaluate policy and documentation requirements, prepare structured written outputs, and support accurate, evidence-based customer support workflow tasks. Key Responsibilities Professionals in this role may contribute to: Ticket Handling & Support Response Review • Review customer support scenarios involving Tier 1 tickets, known-answer workflows, knowledge base references, macro selection, and response quality, • Evaluate support responses against source materials, product documentation, rule sets, and defined customer support criteria, • Support structured review of ticket replies, support macros, response templates, and customer communication workflows, • Identify missing information, incorrect routing, incomplete answers, policy gaps, and expected support outcomes Exception Management & Escalation Support • Review support scenarios involving refunds, exceptions, account issues, policy-based decisions, escalation triggers, and approval or denial workflows, • Evaluate exception handling decisions against documented policies, eligibility requirements, escalation rules, and customer context, • Support structured review of escalation notes, decision logs, customer communication records, and support playbooks, • Prepare clear written explanations for support decisions based on source materials and verifiable criteria Knowledge Base & Content Operations • Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content, • Evaluate support content against required sections, step accuracy, product logic, formatting standards, and documented workflows, • Support structured review of KB authoring, content maintenance, automation design, and QA processes, • Maintain accuracy, consistency, and professional judgment across submitted work Ideal Profile Strong candidates may have: • 2+ years of experience in customer support, CX operations, support operations, technical support, help desk support, customer experience, or related roles, • Experience in B2B SaaS, marketplace, e-commerce, fintech, consumer apps, digital products, or other support-heavy environments, • Experience with one or more areas such as support ticket handling, macro design, automation workflows, escalation routing, refund or exception review, knowledge base authoring, CSAT analysis, or QA processes, • Familiarity with support platforms such as Zendesk, Intercom, Freshdesk, Front, Help Scout, Salesforce Service Cloud, HubSpot Service Hub, or similar systems, • Comfort reading and preparing support artifacts such as ticket responses, KB articles, macros, escalation notes, QA reviews, support playbooks, and customer communication records, • Strong written communication skills and ability to explain support decisions clearly, • Ability to follow structured instructions and produce evidence-based work Educational Background • A degree or professional background in communications, business administration, customer experience, information systems, service management, operations support, or a related field is helpful, • Equivalent practical experience in customer support, CX operations, support documentation, help desk workflows, or support process review is also highly relevant Nice to Have • Experience with support QA, customer experience analytics, help center optimization, support automation, or support operations improvement, • Familiarity with CSAT, SLA tracking, escalation frameworks, refund policies, support macros, or internal support playbooks, • Experience preparing or reviewing ticket responses, KB articles, macros, escalation notes, QA scorecards, or customer communication templates, • Experience working with B2B SaaS, marketplace, e-commerce, subscription products, fintech, or digital service environments, • Strong attention to detail in communication-heavy and documentation-based support workflows Why This Opportunity • Apply customer support and CX operations expertise to structured remote project work, • Contribute to high-quality ticket workflow review, knowledge base assessment, escalation analysis, and support documentation, • Work on flexible, project-based assignments aligned with your professional background, • Use your customer support judgment in a focused, detail-oriented consulting environment, • Remote structure with competitive hourly compensation Contract Details • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $45–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance, • Work will not involve access to confidential or proprietary information from any employer, client, or institution About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency, • Proficiency with cloud-based communication and software (Slack, G-suite, Microsoft Office, Zoom & EMR)Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in B2B sales, growth marketing, lifecycle marketing, demand generation, revenue operations, CRM workflows, and structured go-to-market execution. This role supports current and upcoming remote consulting opportunities focused on structured go-to-market workflow review, sales motion analysis, campaign planning, revenue operations assessment, CRM documentation, pipeline review, and high-quality project execution. Selected professionals will apply their sales, marketing, or RevOps expertise to review realistic GTM scenarios, evaluate commercial requirements, prepare structured written outputs, and support accurate, evidence-based revenue workflow tasks. Key Responsibilities Professionals in this role may contribute to: Sales Motion & Deal Workflow Review • Review go-to-market scenarios involving account research, ICP targeting, outbound sequencing, discovery preparation, demo scripting, proposals, SOWs, redlines, QBRs, renewals, and forecast calls, • Evaluate sales materials against defined buyer profiles, commercial requirements, pipeline context, pricing logic, and documented deal criteria, • Support structured review of sales playbooks, opportunity notes, call plans, proposal drafts, QBR materials, and forecast narratives, • Identify missing context, qualification gaps, inconsistent sales logic, and expected commercial workflow outcomes Marketing Campaign & Positioning Support • Review marketing scenarios involving campaign builds, ad copy, SEO content, case studies, positioning documents, battlecards, launch plans, nurture sequences, webinars, and social copy, • Evaluate campaign and positioning materials against audience requirements, messaging frameworks, brand standards, source materials, and documented campaign goals, • Support structured review of campaign briefs, nurture flows, content plans, product marketing assets, lifecycle messaging, and launch documentation, • Prepare clear written explanations for marketing decisions based on source materials and verifiable criteria Revenue Operations & GTM Systems Review • Review revenue operations scenarios involving CRM hygiene, lead routing, lead scoring, pipeline analytics, win/loss categorization, territory planning, commission calculations, and attribution models, • Evaluate CRM workflows, routing logic, attribution outputs, and pipeline reports against defined specifications, formulas, and expected business outcomes, • Support structured review of sales operations artifacts such as pipeline reviews, attribution models, territory plans, commission models, routing flows, and GTM dashboards, • Maintain accuracy, consistency, and professional judgment across submitted work Ideal Profile Strong candidates may have: • 3+ years of experience in B2B sales, account executive work, sales leadership, growth marketing, lifecycle marketing, demand generation, RevOps, SalesOps, MarketingOps, agency work, SaaS GTM, or related commercial roles, • Working fluency in at least two areas such as outbound strategy, sequencing, campaign planning, marketing operations, attribution, pricing and packaging, sales operations, lifecycle marketing, CRM workflows, SEO, or content strategy, • Familiarity with tools such as Salesforce, HubSpot, Marketo, Outreach, Salesloft, Gong, Clari, LeanData, Chili Piper, Customer.io, Iterable, Google Analytics, Semrush, Ahrefs, Looker, Tableau, or similar GTM systems, • Comfort reading and preparing GTM artifacts such as pipeline reviews, campaign briefs, attribution models, sales playbooks, outbound sequences, positioning docs, QBR decks, territory plans, and commission models, • Strong written communication skills and ability to explain GTM decisions clearly, • Ability to follow structured instructions and produce evidence-based work Educational Background • A degree or professional background in business administration, marketing, sales, communications, economics, analytics, entrepreneurship, or a related field is helpful, • Equivalent practical experience in B2B sales, growth marketing, demand generation, lifecycle marketing, RevOps, SalesOps, MarketingOps, or GTM strategy is also highly relevant Nice to Have • Experience in SaaS, agency, B2B technology, marketplace, fintech, e-commerce, or other GTM-heavy environments, • Familiarity with sales frameworks, lifecycle journeys, campaign attribution, ICP development, pricing and packaging, CRM hygiene, territory design, or pipeline forecasting, • Experience preparing or reviewing campaign briefs, outbound sequences, pipeline reports, sales playbooks, attribution models, battlecards, launch plans, QBR decks, or commission calculations, • Certifications or practical experience with Salesforce, HubSpot, Marketo, RevOps, SalesOps, lifecycle marketing, SEO, or analytics tools, • Strong attention to detail in commercial, campaign-heavy, and systems-oriented workflows Why This Opportunity • Apply sales, marketing, and revenue operations expertise to structured remote project work, • Contribute to high-quality GTM workflow review, campaign assessment, sales motion analysis, and revenue systems documentation, • Work on flexible, project-based assignments aligned with your commercial background, • Use your GTM judgment in a focused, detail-oriented work environment, • Remote structure with competitive hourly compensation Contract Details • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $65–$115 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance, • Work will not involve access to confidential or proprietary information from any employer, client, or institution About the Platform This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role:We’re seeking an Account Services Representative (ASR) to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Director of Advertising Sales, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we’re excited about having you join us! As a member of this team, you will: • Create & revise compelling and sellable media proposals in the pre-sale process, • Have a knowledge of all historical rates by client for proposal creation, • Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals, • Play integral role in the Sales Prospecting process, • Ensure all data is accurately entered and updated in Salesforce & Operative, • Manage that AE pipeline stages are consistent within each system, • Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure, • Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts, • Forecast inventory availability for Takeovers and Rotational media, • Manage Go-To Market packaging & premiere tracking, • Manage upfront rates & upfront spend tracking, • Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions, • Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers, • Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee., • Make strategic pricing decisions in the Scatter market with Management oversight and guidanceThis describes you:, • You have extreme attention to detail, • You are comfortable in a fast-paced work environment, • You can multi-task like a pro without letting anything slip through the cracks, • You are comfortable in a client-facing role, • You love to collaborate and take your analysis and working with various teams to put it into action, • You are intrigued by a dynamic, flexible digital video product and its revenue potential, • You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success, • You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn’t work when you love what you do, • You have an expressed desire to learn and grow into a sales careerRequirements:, • Recent college graduate, with a keen interest in Sales, • Internship experience in digital, TV, and/or agency media is a plus, • Must be highly proficient in Excel & Powerpoint, • A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce, • High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal, • Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plusInterested? Great! You might like to know:, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We have premier access to music content and new releases of original media content, • We love to give away concert tickets to live music - not to mention live Vevo-produced musical performances, • We offer a 401k matchThe base salary for this position is: $66,300 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York Salary Transparency Law. This is a full-time position based on-site/in our New York office. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as remote to be in the office/studio a minimum of 3 days a week. Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This role is eligible for a $5,000 licensing sign on bonus! Sign-on bonus eligibility applies to candidates who apply from March 25 to April 30. As a Workplace Planning Consultant, you will be part of our growing Empower Personal Wealth consultation team, providing support to our customers at key life moments. Our Workplace Planning Consultants provide guidance on available account options for our customers retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Consultants will have the opportunity to promote to a Senior Workplace Planning Consultant, increasing your overall income potential. The compensation package includes a base salary plus bonus, creating the opportunity to earn a generous paycheck. The bonus compensation component will be variable and tied to specific metric-related goals set by Empower. What you will do: • Provide over the phone guidance at key life moments to our customer, such as starting or ending employment regarding their employer-sponsored retirement account, • Discuss available account options, such as 401K and IRAs, to align to customers retirement savings goals, • Educate our customers on information specific to their retirement plan, comparing options to best support their savings goals, • Focus on deepening customers relationship with Empower What you will bring: • Bachelor's degree or an equivalent combination of education and professional work experience, • Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention, • Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire, • Motivated, self-starter with the ability to learn new information quickly and independently, • Demonstrated relationship management and customer service skills, • Problem-solving skills and ability to engage with customers, ask questions, share thoughts, and offer solutions What will set you apart: • Previous experience with inbound and/or phone-based consultation, • Proficiency with Microsoft Suite of Products (Word, Excel, PowerPoint, Excel, etc.), • Ability to quickly learn new systems and prior experience with SalesForce a plus, • Good understanding of IRAs, retirement investment products/services and the qualified retirement plan environment, • A growth mindset to meet company and team goals This position can be done remotely. *Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.* What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time 16 hours per calendar year, • Leave of absence programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. *For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.* Job Posting End Date at 12:01 am on: 06-01-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with _ and sign up for Empowers free newsletter. Workplace Flexibility: Remote - Nationwide

Job DescriptionThe Company Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. What you Will Do? • New Business Acquisition: Identify, qualify, and close new enterprise-level opportunities within the Financial Services sector across banking, insurance, wealth management, and other related sub-segments., • Strategic Account Planning: Develop and execute comprehensive account plans to penetrate target organizations, identify key decision-makers, and build strong relationships., • Value-Based Selling: Articulate the unique value proposition of Glassbox and tailor solutions to address the specific business challenges and strategic objectives of FS companies (e.g., fraud detection, regulatory compliance, customer journey optimization, digital transformation)., • Executive Engagement: Cultivate relationships with C-level executives (CDO, CIO, CMO, CTO, Head of Digital, Head of Customer Experience) and other senior stakeholders, demonstrating a deep understanding of their business drivers., • Complex Deal Management: Navigate lengthy and complex sales cycles, effectively managing multiple stakeholders, legal, and procurement processes., • Cross-Functional Collaboration: Partner closely with Sales Engineering, Professional Services, Customer Success, and Marketing teams to deliver compelling demonstrations, proofs of concept, and ultimately successful customer engagements., • Market Expertise: Stay abreast of industry trends, competitive landscape, and regulatory changes within the Financial Services sector to position Glassbox effectively., • Forecasting & Reporting: Accurately forecast sales pipeline and revenue, and maintain up-to-date records in CRM (Salesforce)., • Achieve & Exceed Quota: Consistently meet and exceed assigned sales quotas and KPIs. What you Will Need? • 7+ years of successful enterprise software sales experience, with a demonstrable track record of exceeding quota in a new business hunting role., • Strong preference for experience selling into the Financial Services sector (banking, insurance, wealth management) is essential. You understand the unique challenges, regulatory environment, and digital transformation initiatives within FS., • Experience selling Digital Experience, CX, Analytics, Fraud, or related B2B SaaS solutions highly desirable., • Proven ability to articulate complex technical concepts into clear business value for executive audiences., • Exceptional communication, presentation, negotiation, and interpersonal skills., • Demonstrated ability to build and maintain strong relationships with C-level executives., • Strategic thinking and strong business acumen., • Highly organized, self-motivated, and able to work independently and as part of a team., • Proficiency in CRM software (e.g., Salesforce). What We Can Offer: • A competitive salary, bonus, and equity package, • Comprehensive health insurance including medical, dental, and vision for you and your family, • Competitive time off, • Work from home stipend, • Learning and development stipend, • Competitive 401k matching, • Flexible work environment where you manage your work day, • A remote-first environment, with occasional travel to collaborate with customers, your team, and teammates from across the company in person Glassbox is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We encourage candidates from all backgrounds to apply, even if you don't feel like you're a perfect fit. If you're passionate about contributing to our mission, we'd love to hear from you!

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: The Site Selection Manager partners closely with Capacity Planning, Program Management, Engineering, Finance, Legal, and external partners to maintain a disciplined, data-driven pipeline that aligns with CoreWeave's technical, commercial, and time-to-market objectives. About the Role: We are seeking an experienced Site Selection Manager for the Americas to support CoreWeave's continued expansion across the United States and broader Americas region. This role is responsible for identifying, evaluating, and advancing data center site opportunities, ensuring deals progress efficiently from early market screening through lease execution and delivery readiness. Americas Site Identification & Evaluation • Identify, evaluate, and advance data center opportunities across the U.S. and the Americas markets. Support the development of the metro strategy by assessing power availability, scalability, costs, permitting, tax incentives, and regional risk. • Coordinate early technical and commercial feasibility reviews with internal stakeholders. Due Diligence & Deal Advancement • Lead site-level due diligence including power and utility capacity, substation access, utility timelines, fiber availability, zoning, permitting, environmental considerations, and constructability., • Gather, review, and validate inputs from landlords, utilities, brokers, consultants, and municipalities., • Ensure diligence findings are clearly documented and communicated to leadership. Lease & Transaction Support • Support lease negotiations and commercial structuring in partnership with Real Estate and Legal., • Track deal progression, milestones, and deliverables from LOI through execution., • Assist with preparing deal review materials, executive summaries, and approval packages. Pipeline & Documentation Management • Maintain accurate site records, documentation, and status updates in Salesforce and internal tracking systems., • Monitor deal health, proactively flag risks or delays, and ensure data integrity across the Americas pipeline., • Coordinate closely with Transaction Analysts, Program Managers, and Site Diligence teams. Cross-Functional Coordination • Serve as the primary site-level point of coordination across Engineering, Capacity Planning, Networking, Finance, Legal, and Operations., • Support clean handoff from site selection into delivery, buildout, and operations phases., • Ensure alignment between technical requirements, commercial commitments, and delivery timelines. External Partner Engagement • Manage relationships with brokers, landlords, utilities, consultants, and development partners across U.S. and Americas markets., • Evaluate inbound site opportunities and ensure consistent screening against CoreWeave standards. Who You Are: • 10+ years of experience in data center site selection, infrastructure development, commercial real estate, or related fields., • Demonstrates comprehensive knowledge of U.S. and Americas data center markets, including utility infrastructure and regional regulatory frameworks., • Experience facilitating or leading commercial lease negotiations and executing complex due diligence workflows., • Proven ability to manage high-volume project pipelines with a high degree of accuracy and consistent follow-through., • Demonstrated success in managing multiple concurrent deals and meeting deadlines within fast-paced, high-growth environments., • Exceptional written and verbal communication skills, with the ability to convey complex technical or financial information to diverse audiences., • Demonstrated experience in the end-to-end data center site selection process, including conducting comprehensive due diligence and feasibility assessments., • Strong technical knowledge of power procurement, utility infrastructure, and zoning/permitting requirements across diverse U.S. markets., • Proven track record of advancing complex transactions from inception to close while identifying and mitigating commercial and operational risks., • Able to partner effectively with internal stakeholders and external vendors to drive project execution and meet organizational milestones., • Proficient in managing project lifecycles across multiple domestic regions and the ability to coordinate across varying time zones. Preferred: • Proficiency in Salesforce or equivalent CRM/pipeline management platforms is strongly preferred., • Bachelor's degree in Engineering, Business, Real Estate, or a related field preferred. Why Us? We work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $160,000 - $215,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionDescription: About the role: Are you in sales and tired of looking back at what you used to make? If so, you are in the right place. Cartiga is a financial services firm in growth mode and looking for natural salespeople who are motivated to win! We offer a highly competitive salary and benefits package coupled with a commission plan that can get you back to what you used to make and more. Cartiga supports law firms and their plaintiffs providing funding to support the business of law. So if you like building relationships, servicing clients, and winning then keep reading. As our newest Account Executive, you will be responsible for building relationships with Attorneys and Law Firms to generate referral business and provide top-quality customer service. You will benefit from Cartiga’s high-level relationships with law firms and contacts that will help you hit-the-ground running and bring in additional clients. This is a unique opportunity to work with industry leaders and become part of a dynamic, fast-growing yet stable company. This role is remote based, requiring the ability to work from home and be available to travel/visit clients a majority of the time. Base pay is in the $65,000 - $75,000 range depending on experience with commission potential of $140,000.00-240,000.00 for top performers. This role is not sponsorable. Candidates must live in the Houston, TX area. What you will take on: As the Account Executive, you will focus on generating new business by building relationships with new and existing clients (law firms, attorneys, and their associates). You will be the primary point of contact with the attorney clients supported by a top-notch processing and service department assisting the referred plaintiff client through the application process. Excellent customer service, follow-up skills and effective communication are key to succeeding in this role. Responsibilities include, but are not limited to: • Networking with lawyers and law firms in-person, online, making cold/warm calls, and follow-up calls to generate new business, • Building relationships with attorneys and law firm clients by thinking creatively and developing ways to make you and Cartiga their go-to source for their funding needs, • Diligently utilize Salesforce tools to effectively manage the sales process and maintain relevant activity, notes, and case status, • Manage and maintain accounts — prepare emails, documents, and contracts, while paying close attention to details and documenting them in Salesforce, • Work in collaboration with attorney clients and your support team to ensure that plaintiffs funding application and contract get approved, • Attend sales conferences and meetings, as needed Who you are: The Account Executive we are looking for is an initiative-taking achiever who is self-motivated and driven by success. You are a natural salesperson with a hunter mentality, who thrives at building and nurturing relationships, and have the following qualifications/experience: • Legal/Medical/Financial Services industry sales experience is a PLUS, • You have 1-5+ years of B2B sales, account management and relationship building experience, • You are a polished and effective communicator—well-spoken, personable, and direct yet tactful, • You are a "go-getter" like us—accountable with an insatiable thirst to be successful, drive to be the best, and motivation to make it all happen, • You are charismatic, collaborative and can develop relationships with a variety of roles including internal and external clients (administrative and executive staff, including business-owners), • You are organized, dependable and have excellent time-management skills (you must be able to oversee multiple accounts at once, arrive early for meetings/appointments, and be diligent at following-up), • You pay close attention to detail and are a diligent note-taker/note-maker, • Preferably, you have worked on Salesforce or any CRM to manage client files, • You are computer savvy and proficient in MS Office Suite (Word, Excel, and Outlook email/calendar), • You can think quickly, problem-solve, and project confidence (even when you don’t have all the answers), • You are professional, take pride in your work and have a strong work-ethic, • You dress for success, always well-groomed in front of clients and at business events, • You have reliable transportation About Cartiga: Cartiga is the unified brand of three companies (LawCash, Momentum Funding, and Ardec Funding) that have pioneered the legal financial services industry for over 20 years. Our focus is on providing three primary legal services: plaintiff funding, attorney working capital and innovative data services for law firms. We want to transform the legal industry with groundbreaking financial and technology solutions and become a trusted partner and go-to resource for lawyers and their clients. Our mission is to help attorneys and their clients navigate their way to legal success with innovative funding, technology, and data solutions. Requirements:

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role We are a startup with a big vision. Your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many clients we are able to treat. You'll work hand-in-hand with our team to facilitate admissions for thousands of clients. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health's Admissions Team. This position is highly interactive and serves as a critical part of aiding our patients as the team will be completing biopsychosocial assessments. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Accomplish department objectives by effectively managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators, • Leads supervision, promoting growth and development including, but not limited to:, • Performance reviews, • Weekly one-on-one check-ins, • Team meetings, • Hiring, training, coaching, and development, • Developing growth plans, • Oversee intake and assessments of all prospective clients for national virtual intensive outpatient programming, • Complete monthly chart audits to ensure compliance and quality assurance, • Collaborate with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle Management, and Utilization Review identifying opportunities for growth while developing, enhancing, and delivering policies and procedures to improve the quality of client experience and increase the efficacy of the admissions process, • Collaborates with teammates and determines admissions best practices, develops and revises admission policies and procedures, • Handles instances of escalation, provides service recovery, and determines the best course of action, • Demonstrate personable and competent communication skills to build rapport with clients in a compassionate, inclusive, and professional manner, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete HIPAA-compliant virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Identify and connect with appropriate staff when crisis intervention/safety assessment or a higher level of care is needed during the assessment, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Goal-oriented and motivated by increasing access and removing barriers to mental health care, • Adapts to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sourcesRequirements, • Independent mental health licensure is required (LMFT, LCSW, LPC), • Masters degree in mental health or a related field required, • 2+ years of behavioral health admissions supervisory/management experience required, • Salesforce experience preferred, familiarity with cloud-based communication and relevant software—Gmail, Slack, Dropbox, Zoom, Office, EMR, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Strong project management skills, with a demonstrable ability to assemble and manage details in a fast-paced, fluid environment, • Ability to energize, motivate, communicate, and build rapport at all levels within an organization, • High proficiency in navigating electronic medical record systems, • Work authorized in the United States and native or bilingual English proficiency, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services Hours • Monday-Friday 11 AM - 7 PM EST or 12 - 8 PM EST, however this is a salaried role.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The expected base pay for this role will be between $80,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. #LI-Remote This role is not presently available in Illinois.#LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description We're hiring an Account Executive to drive our growth in North America. You'll be part of our US sales team, working alongside other senior reps, our Customer Engineers and broader Growth team. Your focus: run full-cycle sales for high-value enterprise prospects, targeting technical stakeholders in large organizations. You'll work directly with our CRO, co-founders and SDRs team to close deals with large enterprise accounts. Soda is building the foundational data and AI quality tool for the AI age and you'll take these innovations to data teams who really care about their data and AI. The Soda management team has helped build a unicorn before and are determined to do it again. Responsibilities • Own sales cycle from qualified intro to signed enterprise deal, • Collaborate with SDRs and GTM team on strategic account plans, • Represent Soda at key events, executive meetings and customer sessions, • Work alongside Soda's CRO and technical team to close deals, • Build relationships with engineering, data and platform teams About Us Soda monitors the world's data and decisions.We're building the first platform for Data and AI performance monitoring, covering everything from data ingestion to automated decision-making. Soda helps teams detect, resolve, and prevent data quality issues through automated monitoring and pipeline testing. We shift data quality left—putting control into the hands of engineers. As of June 2025, we're launching the next chapter. We're introducing the fastest, most accurate tools in data observability and launching the world's first Collaborative Data Contracts. We're rethinking how teams align on, trust, and operate with data. Learn more: Founded in 2019 by Maarten (ex-Collibra GTM) and Tom (OSS veteran behind projects worth hundreds of millions). In 2025, Soda acquired NannyML and added three new co-founders: Hakim, Wojtek, and Wiljan. Soda Core, our open-source project, is used by Tesla, Slack, Adyen, Walmart, and JPMC. Soda, is backed by Point Nine, Hummingbird, Singular, Lunar Ventures, and Eurazeo. Our Values We value freedom with responsibility, transparency, and a growth mindset. We dislike politics and bullshit and value open and direct communication without judgment. We proactively bring up and address potential issues before they become critical and overcommunicate frequently. Working at Soda, you will have full autonomy to make impactful product and roadmap decisions and prioritize and organize your work how you see fit. Why You'll Love to Join Soda • Be Part of a Transformation: We're entering a pivotal phase, and your work will define the industry's future., • Experience Fast Growth: Work with a fast-growing international VC-funded startup with a flat structure., • Small, High-Impact Team: Join a tight-knit product team of passionate builders. We move fast and push each other to improve., • Ownership from Day One: You will have full ownership of the things you work on. If you see a bottleneck, you fix it. If you want to overhaul our onboarding experience, you have the runway., • International Culture: Our team spans 12+ countries. Learn from different perspectives and collaborate across time zones., • Work on Your Own Terms: Fully remote, flexible work, with as many opportunities to meet up as you want! What You Might Not Love • Rapidly Changing Priorities: In a fast-moving expansion phase, our roadmap can pivot quickly. It's a fast-paced environment with a LOT of work to be done., • Flexibility Required: You will have to learn new things all the time. Join us to change the way the world sees Data Quality. Requirements • 5+ years in B2B tech sales, with at least 4 years focused on MM & ENT clients, • Team player that tracks his/her business in Salesforce so that sales engineers, management and engineering can help you close deals, • Experience selling into organizations with 2K+ employees, • Based in the Tri-State area (NY, NJ, CT) Bonus points for • Background in data infrastructure, observability, or data quality tools, • Experience selling to technical buyers and/or Data Management, • Finserv sales experience, • Previous success in high-growth startups Benefits • A senior role at a fast-growing, VC-backed open-source startup with global traction., • A large territory with great brands looking to invest in Data Quality and Observability, • Competitive OTE of $220-240K OTE., • Full ownership, no micromanagement, and real input into GTM strategy., • The chance to sell a great product to the world's leading enterprises.

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative, enterprise-grade contact center solutions. In this role, you will lead the design and implementation of advanced multi-channel customer experience platforms, leveraging deep expertise in Genesys Cloud and modern contact center technologies. The ideal candidate combines strong technical leadership, hands-on delivery experience, and the ability to translate complex business requirements into scalable, high-quality solutions. Responsibilities: • Serve as the primary technical point of contact for customers and internal stakeholders, providing expert consultancy on Genesys Cloud solutions., • Lead the design and delivery of end-to-end technical solutions, including facilitating workshops, gathering requirements, and producing technical design documentation with stakeholder sign-off., • Analyze complex business and technical challenges to define scalable and effective solution architectures., • Own and evolve the technical architecture of Genesys solutions, introducing new technologies and best practices where appropriate., • Configure and optimize Genesys Cloud environments to align with changing business and operational needs., • Lead the planning and execution of contact center deployments, migrations, and system upgrades., • Act as the main escalation and coordination point for Genesys-related matters, collaborating with internal teams and external vendors., • Support production readiness activities and ensure smooth transition of contact center solutions into live environments.Qualifications, • 5+ years of hands-on experience supporting and optimizing large, multi-site, complex contact center environments., • Experience in designing, implementing, and supporting Genesys Cloud solutions in enterprise settings., • Proven expertise in building routing strategies and IVR workflows using Genesys Architect, • Experience with CRM integration (e.g., Salesforce, MS Dynamics) with the Genesys Cloud environment, • Strong background in infrastructure planning, solution design, deployment, and lifecycle management to ensure high availability and performance., • Solid understanding of business processes and their alignment with customer experience technologies., • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBC), and load balancing approaches. Nice to Have • Knowledge of Genesys Cloud Workforce Management (WFM): provide expert guidance and best practices to optimize workforce management processes within the Genesys Cloud environment., • Genesys Cloud Training: conduct training sessions for various roles, including supervisors, administrators, users, and architects, to enhance their understanding and effective use of Genesys Cloud features, • Experience with CX Cloud from Genesys and Salesforce Additional Information We offer: • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description Boosted.ai is building AI purpose-built for finance to help teams do more. Our mission is to optimize investing and boost productivity. We're already trusted by leading enterprises and developers with over $5T under management with Boosted.ai. From the fastest growing hedge funds to global financial institutions, our tool lets our users stay ahead of the competition with AI that works for them. We believe that modern investment professionals will win the future of finance by using the best tools; a unique competitive edge powered by data, experimentation, and automation. Boosted.ai is the platform they use to cut through data overload, outpace competitors, and reclaim their time. We're looking for sharp, low-ego people to help teams find their edge. Why is Boosted.ai the best place to work? • Our product is used every day by investors at the world's largest financial institutions and most popular investment platforms, • We're scaling quickly. We have ramped roughly 5× over the past year and growth is accelerating, • We've built a culture people actively want to be part of. Many of our strongest applicants come from firms that already use Boosted.ai, • We're well-capitalized and long-term focused, backed by investors who have helped define modern fintech and enterprise software, including Spark Capital, Ten Coves Capital, Portage Ventures, and RBC. Boosted.ai is growing fast, and seeking Direct Sales Executives to help scale our enterprise go-to-market motion. This is a hybrid role based in our New York office, with an expectation of working in person 2-3 days per week. For the right candidate, this could be a 100% remote role. A highly effective candidate will find themselves on the road 30-50% of the time. What You'll Do Quarterback Enterprise Deals from Prospect to Close • Identify, prospect, and develop relationships with enterprise financial institutions, • Drive end-to-end sales cycles with support from Business Development Reps, Solutions Consultants, and C-Suite along from initial outreach through negotiation, close, and handoff Own Complex, Multi-Stakeholder Deals • Use your expertise to advise senior decision-makers on how to use AI as a competitive advantage in their workflows, • Navigate consultative sales cycles with multiple stakeholders and competing priorities, • Lead commercial negotiations and partner closely with legal, finance, and leadership Be a Trusted Advisor to Customers • Deeply understand customer workflows, investment processes, and business objectives, • Clearly articulate Boosted.ai's value and differentiation in the context of financial markets, • Exceed customer expectations through thoughtful engagement and follow-through Grow the Enterprise Sales Motion • You will be an early member of our enterprise sales team in a dynamically changing AI landscape, with the best tools in class to help you shape how we win, • Your voice matters in partnering with Marketing, Product, and Customer teams to continuously improve your role, the product, and the customer experience, • You will be supported by BDRs, Forward Led Engineers, and Executive Leadership to win and expand enterprise accounts - we truly work as a team to win together Who you are • 2-10 years of experience in B2B sales, with a strong foundation in business development at a large enterprise organization (e.g., AWS, Salesforce, Oracle or similar), • 2+ years of experience as a quota-carrying Account Executive closing complex deals, • Experience managing large deal sizes and navigating multi-stakeholder buying processes, • Proven ability to build pipeline proactively through outbound efforts, • Strong communication skills — able to earn credibility with senior financial executives, • Analytical mindset with the ability to understand customer needs, mapping to business value, • High ownership mentality and comfort operating in an evolving, early-stage environment Bonus attributes • Experience selling into asset management, wealth management, or broader financial services, • Familiarity with AI, data platforms, or workflow automation tools, • Experience helping build or refine enterprise GTM motions at a scaling startup Why Boosted We believe the best sales organizations are built by people who care deeply about their craft, their customers, and their teammates. At Boosted.ai, you'll have the opportunity to: • Own large scale enterprise accounts early in the company's growth, • Team directly with leadership to shape our enterprise sales strategy, valuing your perspective, • Sell a sophisticated AI product solving real problems for financial professionals, • Build your career at a company operating at the intersection of fintech and AI Compensation At Boosted.ai, we believe in fair and transparent compensation practices. The salary range for this full-time position is $200,000-$360,000, which represents the minimum and maximum target salary for new hires in this role. Actual salary will be determined based on factors such as experience, skills, and location. This role is eligible to participate in commission-based compensation under our sales incentive plan. Bonus payments are performance–based and subject to the terms and conditions of the applicable plan. In addition to salary and bonus, employees are eligible to participate in our equity program. During the hiring process, we can provide more specific compensation details applicable to your location. Our Values We are guided by a set of values that are at the core of our actions and define our culture. These principles are the foundation of our work, and we are committed to upholding them in everything we do. • Collaborative – We value our team and know that success can only come from working together, • Client Centric – Our focus is always on our clients and consistently delivering them value, • Action Oriented – We remove barriers and we seek to improve in measurable ways, • Accountable – We are accountable for ourselves, and we hold each other accountable, • Respectful – We are proud of our work, we are respectful of each other's opinions, and we keep a positive attitude What we offer We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (Unlimited) Paid Time Off, • Medical, Dental, and Vision benefits for you and your family, • Life Insurance and Disability Benefits, • Access to a 401(k) retirement savings plan (for U.S. employees), • Paid Parental Leave, • Free access to use Boosted.ai Alfa™ to make money, • We love the energy of in-person collaboration while also offering the flexibility to work from home when needed These benefits are further detailed in Boosted.ai's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Boosted.ai's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.