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Join our team TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. About the role The Customer Success Field Specialist will provide the leadership necessary to manage, support and grow TELUS Agronomy enterprise relationships with new and existing accounts, locations and customers. The role has primary responsibility for training and fostering adoption of TELUS Agronomy’s enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning the success of their region. The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. We are looking to fill up to five positions to cover five key geographical areas across the United States. Here’s How This is a highly visible position that will interact at every level internally and externally to help our enterprise customers grow their usage of the TELUS Agronomy system. The Customer Success Field Specialist is engaged at the account level in providing recommendations, proactive advice through all phases of the customer life cycle with the customer, and hands-on training in the field for an assigned customer list within a specific region. • Lead and demonstrate the use of TELUS Agronomy's data and technology., • Identify training needs and methods to grow use of TELUS Agronomy field software and customer satisfaction., • Aid the Customer Success team in developing training materials for the purpose of channel education., • Plan and lead software training and educational meetings (in-person and via webinars)., • Develop and document feature use-cases for new product development and/or enhancements., • Identify, summarize, and communicate requirements for software solutions., • Conduct regular planning with key accounts to ensure the software is meeting their needs., • Foster the adoption of TELUS Agronomy software and services to new and existing customers., • Identify, analyze and prioritize enterprise account goals, product opportunities and innovative adoption concepts., • Provide an excellent customer service experience, especially when customers have time sensitive issues., • Advocate for the customer’s technology and influence change., • Effectively track all activities in Salesforce and maintain good account structure for new, closed, or modified user or location accounts., • Utilize robust reporting to understand your effectiveness, determine next best actions and update routing plans for maximum impact. Key competencies required Service Proficiency • Proficiently anticipate, identify and resolve customer concerns promptly and effectively., • Utilize customer familiarity, industry and market knowledge to successfully present and demonstrate TELUS Agronomy software to clients., • A remarkable aptitude for assisting and training customers with technology., • Act with a sense of urgency to execute and implement strategies that positively impact adoption and grow client usage of TELUS Agronomy software., • Provide support for key customers via phone or email outside of documented business hours as necessary., • Possess a moderate understanding of precision ag hardware and software., • Excellent knowledge of farming practices and agricultural equipment and electronics., • Develop knowledge of TELUS Agronomy’s products and pricing strategies., • Collaborate and communicate timely and accurate information regarding customer issues and concerns to other members of the Customer Success team., • Accurately track all customer interactions in the CRM program which includes regularly updating and maintaining the CRM information., • Desire to delight customers on a daily basis through excellent customer service practices and a customer first mentality., • Ability to build appropriate rapport and establish constructive and effective relationships with peers in support of our customers and their needs., • High level of personal integrity, confidentiality, and accountability., • Ability to adapt personal style, work methods, and individual capabilities to contribute to TELUS Agronomy’s Customer Success goals., • Excellent planning, time management, communication, presentation, and organizational skills., • Enthusiasm to reach goals and deliver results. What you bring to this role • Post-secondary education (Bachelor’s Degree preferred) in a related field such as Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture., • Minimum of 1-3 years of account management experience in an Agricultural related field with the use of a web-based or mobile platform., • Knowledge of farming practices and equipment., • General knowledge of the principles and practices of soil fertility, fertilizer recommendations, site-specific agronomy, and GIS systems/GPS technologies., • The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. Job Information Location - Remote Employment Type - Full Time Career Stream Level - P2 Due to the fact that this role is posted in different locations, please ask your recruiter about salary ranges because our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the particular applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply. Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process. In addition to your salary, TELUS Agriculture & Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence). Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process #LI-Remote

About the Company: Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more. Job Summary: The Accounts Receivable Specialist is a member of the Regional Accounting Team, supporting their location(s) and Bravas’ Corporate Finance and Accounting department. This position will support the local office leadership by serving as the location’s financial contact for daily AR operational needs. This position works closely with both local operations and corporate finance teams. This position will be responsible for all AR transaction processing for their Bravas location(s). The position will also be asked to create process documentation and improvement. This is a remote position, but we are ideally looking for someone based in or around the Austin, TX area to allow for occasional in-person collaboration when needed. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions of this role. • Generate client invoices/statements and maintain the AR sub ledgers in accordance with GAAP and company policy., • Use the accounting system and associated systems to enter sales orders, recognize revenue, and feed data as necessary., • Conduct analysis of contracts and contract billing as needed to ensure appropriate revenue and cost recognition in accordance with GAAP., • Manage contract and service billings., • Manage collections of all AR for assigned location(s), • Respond to inquiries from the location leadership team, Regional Accounting and Corporate Finance., • Participate in special projects as needed., • Communicate with co-workers, management, clients, and others in a courteous and professional manner., • Conform with and abide by all regulations, policies, work procedures, and instructions. Skills and Abilities Required:, • Strong accounts receivable background., • Proficient with Microsoft 365 (Outlook, Excel, Teams, Word, SharePoint), • Ability to work in a fast-paced growth stage environment., • Strong organizational skills and high-level of detail orientation required to maintain and submit all necessary documentation and meet deadlines and requirements., • Basic understanding of GAAP Accounting principles., • Effective verbal and written communication as this role will be client facing.Preferred Skills and Qualifications:, • Bachelor’s degree, associate’s degree, or equivalent in a related discipline is a plus., • Must have a minimum of 3 years of relevant hands-on accounts receivable transaction processing experience., • Experience in driving process improvement in a heavy growth environment., • NetSuite experience a plus, • Knowledge of computer technology and ability to work, • Working understanding of the connection with the company’s financial and operating systems and programs., • QuickBooks experiencePhysical Requirements:, • Prolonged periods of sitting at a desk and working on a computer. All candidate information will be kept confidential according to EEO guidelines. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

This position can be Remote or Hybrid. Hybrid requires the candidate to be available to work in person in our Atlanta office. We come in 3 days per week, but support flexibility as needed. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas. “High-Fiver” Wanted: Senior Customer Success Specialist Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited when you help a client out of a tricky problem that you high-five the person next to you? If so, you are exactly who we are looking for. We are seeking a talented and dedicated Senior Customer Success Specialist to join our high-performing team and contribute to the continued growth of our dynamic company. About AMP (An NCS Company) ___ is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before. AMP is a division of National Carwash Solutions (NCS).___ has grown to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. What are we looking for? You will be responsible for working closely with our enterprise-level clients to ensure their success on our platform! Here’s what that entails: Team Leadership • Lead and mentor junior customer success specialists in account management and client-facing roles and responsibilities., • Act as a subject matter expert and go-to resource for complex business problems, guiding less experienced team members in problem-solving and decision-making. Customer Account Management & Onboarding • Establish a strong working relationship with key customer contacts across enterprise-level accounts, • Oversee the team’s review of the company’s current state operations and identify potential issues and risks to the onboarding process, • Analysis and preparation of the customer’s current data from other platforms to prepare it for import into the AMP system, • Development of onboarding project plans, including hardware order tracking, • Meet regularly with the customer throughout the pre-launch phase, • Oversee the setup and configuration of the new customer’s AMP platform, • Support training key customer resources, such as support, marketing, finance, and IT Go-live support • Establish and execute a go-live project plan, • Once live, monitor performance and expedite issue resolution, • Solicit customer feedback and address any issues or gaps, • Ongoing account management and consulting, • Serve as the key point of contact for the customer and liaison to the rest of the team, • Lead/support regular customer touchpoints to track ongoing items and ensure mutual success, • Proactively review and analyze customer data to identify examples of good use cases and areas for improvement, • Take ownership of the customer’s AMP platform, • Monitor customer support requests and own escalations and resolutions, • Navigate difficult client situations, including invoice payments, contract enforcement, and delivery/onboarding delays, • Notify the customer of new features and recommend how to best leverage them, • Manage customer feature requests and other needs outside of tech support, • Look for opportunities for case studies, testimonials, referrals, and upsells Documentation and knowledge management • Continuously evaluate and improve customer-facing documentation and support processes, • Test new tools and techniques to help refine internal processes What we expect you to have: • Bachelor's degree, • 5+ years of experience in a similar role, • Comfortable analyzing data in Excel and presenting concepts in PowerPoint, • Passion for problem-solving, • Exceptional logic skills and attention to detail, able to pick up complex topics and develop solutions on the fly, • Comfortable presenting your insights internally and externally, • Able to make strong connections quickly and instill confidence, • Ability to stay focused and organized while managing multiple projects and toolsets, • Ability to effectively manage large accounts with 50-100 site locations, • Exceptional writing and communication skills, • Experience working under pressure and balancing the demands of multiple stakeholders, • Comfortable leading training sessions, large meetings, and difficult conversations, • Experience leading people and processes related to account management and/or business analysis Bonus points and street cred for the following: • Consulting background, • SQL, • Experience working with Power BI or other data visualization tools, • An advanced degree or relevant certifications Why work for us? We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We’re dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Benefits you deserve: • Highly competitive salaries, • Potential equity interest in a rapidly growing company, • Generous PTO policy and holiday schedule, • 401(k) plan with company matching, • Excellent medical, dental, and vision insurance But wait, there’s more! • Located at Atlanta Tech Village, the 4th largest tech space in the US, • World-class engineering team with an incredible track record, • Team-building events, outings, and hackathons, • State-of-the-art workspace and hardware, • Strong focus on community service and volunteering, • Free gym, snacks, and beverages National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. #LI-Remote

Orthopedic Medical Billing Specialist To be considered, you must be located in the state of Montana or in the process of relocating to Montana. This is non-negotiable. Please do not apply if you are not located in Montana. Seeking a full-time, experienced medical billing specialist to join our Montana team. Knowledge of and experience with orthopedic coding and billing is preferred. This is a remote position with the possibility of occasional travel to Kalispell, MT. Our company provides revenue management support for medical practices located all over the United States. Medical billing is one of the fastest-growing industries with unlimited career opportunities. Our goal is to find someone willing to put in the time and investment in a career with us. General Purpose To contribute to the accuracy and timeliness of the revenue cycle process for each clinic on your designated team. To successfully function as part of a team and to be able to communicate professionally with clients and coworkers. Must understand and be able to perform every process in the revenue cycle: daily charge entry, charge scrubbing, insurance accounts receivable, patient accounts receivable, and payment posting. Job Responsibilities • Learn, understand, and follow established workflow processes for each client., • Create accurate and clean claims in a timely manner., • Follow up and track claims to ensure proper payment., • Append modifiers, reassign diagnosis pointers, and understand basic medical billing coding guidelines., • Write and send persuasive appeal letters when necessary., • Utilize insurance portals to track and appeal claims, confirm eligibility, communicate with insurance representatives, and locate reimbursement policies., • Strive to meet and exceed MGMA AR Benchmark Standards., • Log in to the assigned Team Phone Queue daily to assist patients with billing-related questions., • Be flexible and willing to take on additional tasks as needed. Education Requirements Certifications or degrees in medical billing and/or medical coding are preferred. Experience One to three years of medical billing and coding experience eClinicalWorks experience preferred Skills Required Proficient with computer programs such as Microsoft Word, Microsoft Excel, Outlook, and electronic medical records software Ability to multitask Above average customer service and phone conversation skills Extensive knowledge of the revenue cycle process Types at least 40 WP Dental, Vision, and Life Insurance, 401K Pay is DOE Our company is growing! Complete Practice Solutions is a Medical Billing and Revenue Cycle Management company that also implements eClinicalWorks Electronic Health Record. We work with medical offices and hospitals to streamline operations and increase revenue. Our office operates as an extension of the practice and works to optimize the office workflow. We are a dynamic company that encourages innovative solutions and ideas.

Why join Nextech? We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL. We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact ___. Job Summary: The Software Engineer III role is primarily devoted to designing and developing next generation software for the Nextech product suite. In this role, you will work within a team of talented, motivated individuals who are passionate about developing high quality software products that engage users and enable them to work efficiently. The Software Engineer III has acquired technical knowledge, analytical, and problem-solving skills in more than one area of development, and is able to show flexibility in the tasks that they perform. The ideal candidate is collaborative, curious, creative, versatile, organized, and is intrinsically motivated to continuously improve themselves and others around them. \n Essential Functions • Build software in a SCRUM environment using C#, JavaScript, SQL, and JavaScript frameworks like Angular, • Embrace best practices in software development (Code Reviews, Unit Tests, CI/CD) and leverage them every day, • Perform mutual code reviews within your team to ensure high quality code, • Cooperate closely with the team, scrum masters, and product owners, • Other duties as assigned Minimum Requirements • Solid knowledge of C#, Angular, and SQL, • Some knowledge of C++, • Minimum of 7+ years industry experience, • Minimum of 3+ year using Microsoft SQL Server and writing advanced queries, • A well-rounded, full-stack approach to development, • Experience with the development of robust, scalable micro-service back ends, • Willingness to mentor junior Engineers, • A desire to build zero-downtime deployments through coding innovation, • Experience delivering a product to market, • The ability to write clean code, a love of unit testing, and the need to have your software to be usable from the very beginning, • Personal drive to work in a dynamic environment where you can develop your skills while taking ownership and pride in everything you build, • An appreciation for open and constructive dialog with your fellow team members, • Understand what DevOps should truly mean to a strong, cross-functional team Working Environment/Physical Demands • Work Environment, • Remote - Work from home, • Physical Demands:, • Activities require a significant amount of work in front of a computer monitor. Total Rewards • Generous annual bonus opportunity, • 401(k) with Employer Match, • Flexible Time Off: take time off when you need it without worrying about available hours, • 10 paid holidays + 1 floating holiday, • Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans, • Health Savings Account with employer match, • Flexible Spending Account, • 100% Company-Paid Parental leave, • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance, • iCREATE Employee Recognition Program, • Wellness Program including discounts on medical premiums, • Employee Assistance Program with free counseling sessions available, • Corporate Discounts on Retail, Travel, and Entertainment, • Pet Insurance options \n

Who we are... Latitude is a growing Service-Disabled Veteran Owned (SDVOSB) Company within the Federal Sector. We have experience in working with various federal clients across multiple different agencies. We believe in adopting and growing a remote work-from-home culture wherever possible to ensure a healthy work-to-life balance. We believe in automating the mundane and investing in our employees helping them grow their careers over time. We strive for innovation and want to develop solutions that we can take pride in and help break through some of the barriers that exist in technology and the government sectors today. What you'll be doing... * Serve as the lead ServiceNow Architect, providing technical leadership and expertise in designing, implementing, and optimizing ServiceNow solutions. * Architect and deliver scalable, high-performing ServiceNow solutions tailored to meet client requirements, with a focus on Human Resources (HR) workflows. * Collaborate with stakeholders to gather and analyze business requirements, translating them into technical designs and implementation plans. * Lead the development and deployment of ServiceNow modules, ensuring alignment with best practices and organizational goals. * Provide guidance and mentorship to development teams, ensuring adherence to architectural standards and quality assurance processes. * Oversee the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability. * Develop and maintain technical documentation, including architecture diagrams, design specifications, and implementation guides. * Stay current with ServiceNow platform updates, new features, and industry trends to drive innovation and continuous improvement. * Support pre-sales activities by providing technical expertise, solution demonstrations, and effort estimations. Must Have... * Certified Technical Architect (CTA) certification. * Certified Implementation Specialist (CIS) - Human Resources (HR) certification. * 15+ years of experience in IT, with at least 10 years of hands-on experience in ServiceNow architecture, design, and implementation. * Proven expertise in designing and implementing ServiceNow HR Service Delivery (HRSD) solutions. * Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, HRSD, and custom application development. * Experience with ServiceNow integrations using REST, SOAP, and other APIs. * Strong analytical and problem-solving skills, with the ability to design innovative solutions to complex challenges. * Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. * Experience leading technical teams and managing large-scale ServiceNow implementations. * Existing Public Trust Clearance or Ability to Obtain an NIH Badge. Nice to Have... * Advanced certifications in ServiceNow, such as Certified Application Developer (CAD) or additional CIS certifications. * Experience with federal government clients or public sector environments. * Familiarity with ITIL best practices and frameworks. * Experience with Agile or DevOps methodologies. Clearance... * Applicants selected will be subject to a Security Investigation and May need to Meet Requirements for Access to Protected and/or Classified Information Citizenship.. * Applicants need to be a US Citizen to be considered for the position and have physically resided in the United States for a minimum of 3 years due to background investigation requirements. Employee Benefits... * Medical, Vision, Dental * Paid Vacation & Sick Time * Paid Federal Holidays * 401k Retirement Plan with 100% Company Matching * Employer Paid Life Insurance * Continued Education Assistance * Employee Assistance Program (EAP) * Commuter Benefits Program * Health Savings Account (HSA) * Caregiver Support Program * Adoption Assistance Program

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: * Inhouse education, including continued personal development, to expand your knowledge and personal brand * The freedom to work autonomously * A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests * A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: * Managing attorney portfolios * Responding to and meeting with client and customer inquiries * Drafting general business correspondence related to legal matters * Review and interpretation of documents * Process files and research * Posting invoices, checks, and ticket management * Educating employees and homeowners * Managing metric spreadsheet What will the Expectations of this Role be? * This position requires strong attention to detail and analytical/auditing skills. * Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. * Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. * Must have accurate alpha numeric data entry skills. * Proficient computer skills including Excel and Word * Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. * Must have clear and concise written communication. * Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? * Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. * Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. * Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck * Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. * Recognized as Best Places to Work 18 years in a row! * Fastest Growing Company - Fast Track 50 in 2020. * San Antonio-based homeowners’ association management company. * Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. * Work / Life balance. * 5 weeks of PTO to allow for rest, travel, family, and your hobbies. * 40 paid hours per year for community service activities. * 11 Paid holidays * Paid Training * Internal Learning and Development Management System. * Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. * Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). * Well-structured career track plan with a 6-month review. * Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months * Hours: Monday to Friday 8:00 am to 5:00 pm * office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at ___ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted!

Medical Billing Specialist To be considered, you must be located in the state of Texas or in the process of relocating to Texas. This is non-negotiable. Please do not apply if you are not located in Texas. Seeking a full-time, experienced medical billing specialist to join our Texas team. This is a remote position with the possibility of occasional travel. Our company provides revenue management support for medical practices located throughout the United States. Medical billing is one of the fastest-growing industries, offering numerous career opportunities. Our goal is to find someone willing to invest the time and effort in a career with us. General Purpose To contribute to the accuracy and timeliness of the revenue cycle process for each clinic on your designated team. To successfully function as part of a team and to be able to communicate professionally with clients and coworkers. Must understand and be able to perform every process in the revenue cycle: daily charge entry, charge scrubbing, insurance accounts receivable, patient accounts receivable, and payment posting. Job Responsibilities • Learn, understand, and follow established workflow processes for each client., • Create accurate and clean claims in a timely manner., • Follow up and track claims to ensure proper payment., • Append modifiers, reassign diagnosis pointers, and understand basic medical billing coding guidelines., • Write and send persuasive appeal letters when necessary., • Utilize insurance portals to track and appeal claims, confirm eligibility, communicate with insurance representatives, and locate reimbursement policies., • Strive to meet and exceed MGMA AR Benchmark Standards., • Log in to the assigned Team Phone Queue daily to assist patients with billing-related questions., • Be flexible and willing to take on additional tasks as needed. Education Requirements Certifications or degrees in medical billing and/or medical coding are preferred. Experience One to three years of medical billing and coding experience eClinicalWorks experience preferred Skills Required Proficient with computer programs such as Microsoft Word, Microsoft Excel, Outlook, and electronic medical records software Ability to multitask Above-average customer service and phone conversation skills Extensive knowledge of the revenue cycle process Type at least 40 WP Dental, Vision, and Life Insurance, 401K Pay is DOE Our company is growing! Complete Practice Solutions is a Medical Billing and Revenue Cycle Management company that also implements eClinicalWorks Electronic Health Record. We work with medical offices and hospitals to streamline operations and increase revenue. Our office operates as an extension of the practice and works to optimize the office workflow. We are a dynamic company that encourages innovative solutions and ideas.

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle. We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle. Your Role and Impact As a Product Support Specialist, you will be the first point of contact for HYPR customers when a support issue occurs. A strong customer centric mindset is a critical success factor for the role. You will be actively engaged with our ticketing and call center systems. You will triage and attempt to resolve customer reported issues at the first point of contact. You will help to coordinate solutions by involving appropriate support teams or internal resources and escalating when appropriate. Being an operational and process-based person, you always look for situations where customer experience could be enhanced/improved and offer recommendations to enhance/improve our customer’s experience. Key Responsibilities • Actively answer calls and respond to tickets during your assigned shift, • Provide Tier 1 product support for HYPR customers, • Handle incoming calls, tickets and system alerts; monitor and triage incoming requests via ticket queues, • Assist users by providing product support via HYPR’s phone and ticket systems, • Leverage internal teams to provide next level support, • Identify potential larger issues in real-time, • Keep support management updated on trending issues, • Look for potential situations in which an improvement in process efficiency or customer experience is possible Requirements • Must have call center experience, triage and technical troubleshooting skills, • Degree/Certification or equivalent practical experience, • Two plus years of experience working in a Support/Service/Help Desk/Call Center Role, • Ability to clearly communicate with customers while demonstrating a positive attitude, self-control and empathy all while leading to resolution of the customer’s issue, • Excellent analytical, organizational, interpersonal and teamwork skills, • Ability to adjust quickly to changing priorities and make quick decisions with available information., • High-level triage and troubleshooting skills, • Outstanding customer service, prioritization, multitasking, communication, and leadership skills, • Ability to troubleshoot and think outside the box when needed, • Basic understanding of Windows and Mac operating Systems, • Basic understanding of networking concepts (DNS, HTTP, IP, etc), • Ability to review mobile, computer, server logs and determine where the issue resides, • Ability to troubleshoot workstation (Windows & Mac) and mobile computing (iOS & Android) environments, • Knowledge of SaaS and cloud computing infrastructure, • Eligible to work in the US Note: H1B/Visa support is not currently available for this specific position. HYPR is an Equal Opportunity Employer. Salary: $60,000 - $75,000 (USD) Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes equity, benefits, and other opportunities at HYPR. Individual pay decisions are based on a number of factors, including location, qualifications for the role, experience level, skillset, and balancing internal equity relative to other HYPRions. We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors.

Description A Little Bit About Us If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers. Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience. Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family. A Little Bit About the Position Are you ready to make a direct impact in workers' compensation billing? As an EDR Specialist on our Economic Cycle team, you’ll be responsible for ensuring prompt payment through accurate billing, resolving discrepancies, and addressing objections. Your role will involve issuing compliant invoices, engaging with carriers, and ensuring full compliance with HIPAA and regulatory standards. You’ll also stay updated on California workers' compensation laws and collaborate with key stakeholders to efficiently process claims. This is a dynamic opportunity to manage multiple claims, support clients, and contribute to the success of a high-performing team. If you're a detail-oriented professional eager to grow in a fast-paced, compliance-driven environment, we invite you to apply and join us in this rewarding role. Candidates for this role may be considered for either a Specialist I or Specialist II designation, based on their relevant experience and qualifications. Location: Rocklin or West Covina, CA Specialist I: • High School diploma or equivalent is required, • 1-3 years of experience in the workers’ compensation field required, • High School diploma or equivalent required, • 3+ years of experience in the workers’ compensation field required, • High School diploma or equivalent is required, • 1+ years of experience in the workers compensation field, especially with a focus on workers' compensation copy service billing, strongly preferred, • Experience using medical billing software and electronic health record (EHR) systems is a plus, • Excellent written communication skills, including proof-reading, syntax, and grammar, • Typing speed of at least 35 WPM with 90% accuracy, • Problem solving skills, • Keen attention to detail, • Ability to work both independently and as part of a team, • General computation skills, including the use of a calculator, • Ability to learn new tasks within Litigation Support and Accounts Receivable as needed, • Proficiency in workers’ compensation terminology and copy service workers' compensation billing codes, • Familiarity with insurance and legal terminology related to workers' compensation claims, • Knowledge of California's workers' compensation system, including its rules, regulations, and fee schedules, • Understanding of the necessary documentation and paperwork required for workers' compensation billing, • Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.), Microsoft applications, EAMS, Daisy Bill, and MerusCase, • Experience with project management software such as Asana preferred Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: • Sitting for at least one hour at a time (total: 4-6 hours/day), • Keyboarding for extended periods of time (total: 4-6 hours/day), • Experience a unique company culture driven by shared values and a strong sense of community, • Enjoy comprehensive health coverage, including medical, dental, vision, hospital indemnity, life, disability, and accident insurance, • Generous PTO starting with 80 hours per year, along with 40 hours of community volunteer time, 12.5 observed holidays, and 48 hours of sick time, • Support your financial future with a 401(k) plan that receives a company match, • Expand your horizons with our education tuition reimbursement program, and ongoing leadership and career development opportunities, • Receive support for all of life's situations through our Employee Assistance Program (EAP) and legal assistance benefit, • Be recognized for your hard work and show your gratitude for others through our employee recognition program, which includes gifts and awards, • G.I.V.E. back to the community with our company-paid annual donation to a non-profit or charity of your choice, • Emphasis on work-life balance, offering flexible work locations and schedules whenever possible

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Senior Accounts Receivable Specialist will report to the Manager, Accounts Receivable and be instrumental in ensuring the accuracy and integrity of the company's Customer Master, invoicing and billing records. The Senior Accounts Receivable Specialist is responsible for performing, overseeing, and reviewing a variety of AR activities at various levels of complexity to ensure the accuracy and integrity of our financial records and compliance with relevant regulations. The Senior Accounts Receivable Specialist will own the end-to-end accounts receivable cycle, focusing on complex customer invoicing, strategic collections, and account reconciliation. What You'll Do: • Manage the full invoicing cycle, ensuring timely and accurate generation of customer invoices and successful transmission to our customers., • Serve as a key liaison between Sales, Legal, and Engineering to ensure alignment on product strategy, technical requirements, and customer needs., • Oversee the daily work and performance of the assigned offshore teammates, ensuring adherence to company policies, service-level agreements (SLAs), and quality standards., • Monitor the customer aging report and invoicing systems (portals) on a regular basis, while proactively communicating account activity with customers and reducing DSO., • Communicate directly with customers regarding past due or open balances on account with specific intent to maintain balances as current., • Perform complex AR reconciliations for customer accounts, investigating and resolving billing discrepancies, unapplied cash, and disputed amounts promptly., • Ensure completeness and accuracy of Customer Master Data, Invoices, and supporting documentation., • Complete and review Financial Due Diligence packages related to new invoicing requests as well as Change Orders for existing customers., • Review utilization as needed and partner with Sales to ensure sustained positive customer experience., • Support internal and external audit requests, providing documentation and supporting workpapers as needed., • Drive change by proactively identifying opportunities for process automation and continuous improvement across all AR functions to ensure scalability as the company grows., • Document business processes and accounting policies to maintain and strengthen internal controls. What You Have: • 5+ years of progressive Accounts Receivable experience in a high volume, customer-centric environment., • Strong experience with ERP systems (e.g., NetSuite) as well as invoicing systems (Invoiced/Flywire) and third party portals (ex:Coupa, Ariba, etc.), • Advanced proficiency in Excel and data analysis tools., • Excellent communication skills and ability to collaborate effectively across time zones and departments., • Strong attention to detail, problem-solving ability, and commitment to accuracy. The national total target cash compensation range for this position, including base salary and bonus target, is $72,000-$98,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

About Us: At Intramotev, we are dedicated to revolutionizing the freight industry by liberating tons of freight from congested highways, reducing carbon emissions, and enhancing transportation efficiency. We are building self-propelled railcars and vehicles to change the paradigm in freight logistics. We are providing the rail industry tools that will make the 200 year old industry competitive for the next 200 years. By helping us make rail competitive with trucking, you can contribute to work that matters in solving big societal problems like reducing emissions, improving safety, and minimizing road congestion. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Based in St. Louis, MO, we are committed to promoting industrial revitalization, saving lives, and minimizing the environmental impact of transportation/trucking. Role Overview: We are seeking an IT Specialist to join the team to support the growing demands of our technical and administrative infrastructure. This role is pivotal in ensuring the smooth operation of our internal systems and tools, providing essential support across the organization. The successful candidate will manage core IT functions, maintain critical tools, and support the team's technology needs. This position will be based out of St. Louis, MO. Key Responsibilities: • Manage the setup, configuration, and inventory of company laptops and workstations., • Provide support and maintenance for internal server infrastructure., • Administer user access and permissions across various systems and applications., • Assist with tracking and managing Software-as-a-Service (SaaS) expenditures., • Serve as an administrator for collaborative tools such as Jira and Confluence., • Provide technical support and assistance related to the Odoo ERP system., • Address and resolve IT-related issues, providing comprehensive support throughout the technology lifecycle., • Stay abreast of technological advancements and recommend potential applications and technology investments to enhance our internal operations. Team Dynamics: • Work within a dynamic team environment, supporting colleagues across disciplines., • Foster excellent interpersonal and communication skills to thrive in a collaborative environment., • Adapt to evolving IT needs and requirements., • Engage in occasional domestic travel if required to support remote sites or deployments. Why Join Us? • Career Growth: Develop your career with a forward-thinking company dedicated to transforming rail technology., • Innovative Environment: Contribute to groundbreaking projects that bridge the past and future of rail transport., • Impactful Work: Be a key player in creating solutions that promote a more sustainable and efficient transportation network by ensuring the technology backbone is robust. About You: Basic Qualifications (Required Skills/Experience): • At least a Bachelor’s Degree in Information Technology, Computer Science, or a related field., • 1+ years of experience in IT support, system administration, or a related role., • Experience with laptop setup, troubleshooting, and inventory management., • Basic understanding of server management concepts (Windows and/or Linux environments)., • Experience with managing user accounts and access controls., • Familiarity with supporting common office software and SaaS applications., • Willingness to expand into technical areas beyond your area of expertise; ability to develop innovative and novel approaches., • Open-minded and comfortable working in a teaming environment or as an individual contributor., • Fluent in both written and verbal English., • U.S. Person (immigration or work visa sponsorship will not be provided). Preferred Qualifications (Desired Skills/Experience): • Experience administering Jira and/or Confluence., • Experience supporting or working with Odoo or other ERP systems., • Experience with cloud productivity suites (e.g., Google Workspace, Microsoft 365)., • Experience with IT ticketing systems and providing user support., • Knowledge of networking fundamentals., • Experience tracking budgets or costs related to technology services. Typical Education and Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 1 or more years' related work experience, or an equivalent combination of technical education and experience. Relocation: This position offers relocation based on candidate eligibility. Equal Opportunity Employer: Intramotev is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you're passionate about IT support and eager to enable groundbreaking autonomous rail technology, we’d love to hear from you!

Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking an Accessibility Specialist to join our team supporting a large-scale federal technology modernization program. As an Accessibility Specialist, you will be embedded within a User Experience and Accessibility Services workstream, performing accessibility evaluation throughout the software development lifecycle using both automated and manual techniques. You will evaluate design concepts and coded solutions against Section 508 (36 C.F.R. 1194.1), WCAG 2.1 A and AA, and applicable agency digital accessibility standards, beginning during wireframing and continuing through high-fidelity prototypes and code review. You will document accessibility issues and fixes in the program's tracking systems, author Accessibility Conformance Reports (ACRs) and Voluntary Product Accessibility Templates (VPATs) prior to major releases, and collaborate daily with the program's accessibility leads, product owners, UX designers, and developers to ensure accessibility issues are identified early and remediated within sprint cadence. This is a hands-on role that requires deep, current expertise in digital accessibility evaluation and the ability to work effectively inside a SAFe Agile environment. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Evaluate design concepts for accessibility issues and opportunities in alignment with applicable federal digital accessibility standards, providing expert guidance on how to address gaps in design concepts, • Collaborate with the program's accessibility lead and federal accessibility staff to ensure early identification and resolution of accessibility barriers, • Conduct manual and automated accessibility evaluations on coded solutions, beginning during wireframing and continuing through high-fidelity prototypes and code review, • Document accessibility issues and fixes in the program's project tracking and documentation systems, with WCAG 2.1 success criteria mapping, severity classification, and clear remediation guidance for developers, • Report accessibility test results on coded solutions and ongoing issues per Sprint and on a major release basis for the federal accessibility team's review and validation, • Author Accessibility Conformance Reports (ACRs) and/or Voluntary Product Accessibility Templates (VPATs) prior to major releases, aligned to Section 508 and applicable agency accessibility standards, • Produce accessibility review notes, annotated design files, issue summaries, and full accessibility conformance evaluation reports as program deliverables, • Verify accessible code per the standards defined in the applicable Quality Assurance Surveillance Plan and support remediation of accessibility issues identified in the program backlog, • Ensure designs and patterns support users without vision; with limited vision; without perception of color; without hearing; with limited hearing; without speech; with limited manipulation; with limited reach and strength; and with limited language, cognitive, and learning abilities, • Proactively identify potential accessibility barriers in design and development solutions and raise them for discussion and remediation with the program's accessibility architects and product owners, working closely with the development team to ensure successful remediation, • Review documentation of accessibility considerations included with design handoffs in collaboration with federal accessibility staff, • Participate in the User-Centered Design (UCD) process (Discover, Define, Ideate, Prototype, and Validate) ensuring accessibility is considered from the earliest stages of UX work, including information architecture, wireframes, visual design, and content strategy, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), planning and estimating accessibility work within normal sprint workflows rather than as external dependencies, • Contribute to design system governance by reviewing proposed components, patterns, and tokens against WCAG 2.1 A and AA standards prior to final approval, • Coordinate with product owners, federal subject matter experts, software engineering staff, user experience design staff, accessibility staff, and IT security staff as needed to align accessibility work with program priorities, • Minimum 3 years of applicable experience as a digital accessibility specialist evaluating web applications throughout the software development lifecycle using both automated and manual techniques, • Bachelor's degree in Human-Computer Interaction, Information Technology, Computer Science, or a related field (or equivalent additional experience), • Demonstrated, hands-on experience evaluating web applications against WCAG 2.1 A and AA, Section 508 (36 C.F.R. 1194.1), and equivalent federal digital accessibility standards, • Hands-on proficiency with manual screen reader testing using JAWS and NVDA, • Hands-on proficiency with accessibility evaluation tools including aXe, pa11y, ANDI, and a Color Contrast Analyzer, • Demonstrated experience authoring Accessibility Conformance Reports (ACRs) and/or Voluntary Product Accessibility Templates (VPATs) for software products, • Experience evaluating design artifacts (wireframes, mockups, prototypes, design system components) in Figma for accessibility conformance prior to developer handoff, • Experience documenting accessibility issues, fixes, and test evidence in Jira and Confluence, with the ability to map findings to specific WCAG success criteria and provide actionable remediation guidance to developers, • Experience working in Agile/Scrum environments, integrating accessibility evaluation into sprint cadence rather than as a downstream activity, • Working knowledge of the User-Centered Design (UCD) process and the ability to embed accessibility into Discovery, Define, Ideate, Prototype, and Validate phases, • Excellent written and verbal communication skills, with the ability to provide clear status updates, collaborate with designers and developers on remediation, and present accessibility results to government stakeholders Preferred Qualifications • Experience supporting federal government clients, • DHS Trusted Tester certification with experience applying the Trusted Tester conformance test process, • IAAP certification (CPACC, WAS, or CPWA), • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience contributing accessibility guidance to a shared enterprise design system, • Experience supporting user research with participants who rely on assistive technology, including advocating for their inclusion in research protocols, • Experience evaluating Angular web applications and responsive design implementations for accessibility conformance, • Familiarity with GitLab CI/CD pipelines and the integration of automated accessibility scans (e.g., aXe, pa11y) into continuous integration workflows Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

Command Post Technologies, Inc. (CPT) is seeking a motivated and detail-oriented Software Engineer to join our team. As a key member of the team, you will play a critical role in ensuring the quality and functionality of software applications. You will leverage your expertise in test automation tools and methodologies to design, develop, and execute automated test scripts that streamline the testing process and improve software quality. Responsibilities: • Evaluate, recommend, and implement automated test tools and strategies to optimize the testing process., • Develop, maintain, and upgrade automated test scripts and architectures for application products., • Design, implement, and conduct test and evaluation procedures to ensure system requirements are met., • Analyze test results and identify and report defects to development teams., • Assess, design, and conceptualize test scenarios, approaches, objectives, plans, and tools aligned with testing requirements., • Write, implement, and report the status for system test cases., • Analyze test cases and provide regular progress reports., • Serve as a subject matter specialist (SME), providing testing know-how and expertise in support of user requirements for complex software/hardware applications., • Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)., • Minimum 7-10 years of experience in software testing with a focus on test automation., • Active Top Secret/Sensitive Compartmented Information (TS/TSCI) security clearance., • Strong understanding of testing methodologies (e.g., black-box testing, white-box testing) and test automation frameworks (e.g., Selenium, Cypress)., • Experience with scripting languages used for test automation (e. g., Python, Java)., • Excellent analytical and problem-solving skills., • Strong attention to detail and a commitment to quality., • Effective communication and collaboration skills. What’s In It For You: • Competitive salary and health benefits, • Hybrid/remote work environment, • Leadership training, • 401k with generous company matching, • Career professional development, • Tuition reimbursement, • Flexible hours, • Work/Life balance, • Rewards and recognition Command Post Technologies Inc. (CPT) is an Equal Employment Opportunity and Affirmative Action employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identify, gender expression, sex, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. We take Affirmative Action to ensure equal opportunities for employees and potential employees without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sex, sexual orientation, marital status, veteran status, disability genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. We abide by the Pay Transparency Nondiscrimination Provision and will refrain from discharging, or otherwise discriminating against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants. An exception exists where the employee or applicant makes the disclosure based on information obtained in the course of performing his or her essential job functions.

About BinSentry BinSentry is an extremely fast-growing ag-tech company started in KW, Ontario - Canada. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities. With our technology, feed mills, commercial grain handling facilities, and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 50,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit Summary As we scale up, we are looking for a Customer Success Specialist to onboard, nurture, retain, and expand BinSentry’s customers. Our customers are primarily within the Poultry, Swine, Feed Mill, and/or Co-Op space. This role will focus on our strategic Poultry segment across Southern U.S. regions including Texas, Georgia, Alabama, Mississippi, Arkansas and surrounding areas. Customer Success is directly responsible for retention and plays a key role in our overall revenue growth goals. The successful candidate has strong communication skills, and is adept at handling many rapid and concurrent customer deliverables. They enjoy teaching customers, and challenging the status quo in order to deliver true value to the customer. They are a team player and work well with internal departments, especially Sales, Service, and Product/Development, in order to provide ROI for both the company and the customers. They are motivated by helping customers, delivering solutions, and providing a consistent customer experience. Experience in, or a passion for, the Ag industry is a plus. Key Responsibilities: • Directly responsible for the onboarding, training, health, and support of the customer, in order to achieve retention and expansion of strategic Poultry accounts - assigned roughly 30 customer accounts., • Deliver strong onboarding and training program to BinSentry’s commercial Customers, • Offer high touch/engagement with assigned customers including Monthly Meetings, On-site visits, and customized training, • Provide excellent customer experience and communication to ensure customers and BinSentry are mutually successful, • Expand business within existing accounts by effectively quantifying & communicating the value BinSentry provides to customers, • Support sales team/process with prospective and current customers, including navigating the organization to nurture champions and super users, • Work internally with Product to prepare and deliver customized insights reports, which aid in demonstrating ROI and customer expansion., • Stay current on BinSentry’s product releases, and roll out new features/functionality to your assigned customers Education and Experience: • University/College degree or equivalent, • 3+ years of Customer Success experience or equivalent in Account Management, • 3+ years Customer Success experience directly managing a book of business greater than $1MM ARR, • Familiarity with following onboarding / training processes, • Knowledge of or willingness to learn agricultural feed supply chain, • Excited by opportunity to drive efficiencies, reduce agriculturally-produced waste, and improve animal health on commercial farms, • Must have a valid passport, • Must be willing to travel at least 25% of the time Required Skills and Abilities: • Insatiable hunger for helping People (and Businesses) succeed, • Ability to navigate complexities of multi-level organizations to build champions and reach decision makers, • Strong presentation skills, ability to present both in person and remotely, • Problem solving and distilling complex information into simple terms, • Animal Agriculture experience a strong plus but not required BinSentry is pleased to offer: • Comprehensive benefits package, including health, and dental, • Competitive compensation and an equity and bonus package, • A meaningful mission in which you are invited to participate, • Brag-worthy swag

At ___, our goal is to create opportunity for all through mobility. We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country. Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date. Who We Are Our Information Technology team functions as a critical partner in scaling HopSkipDrive, building a secure and efficient technology ecosystem. We take pride in leveraging modern tools like automation and AI to empower every team member to do their best work. We do, and you will, support the business through the following responsibilities: • End-User Support & Lifecycle Management: Provide day-to-day technical support (hardware, software, network) and manage the full device lifecycle (procurement, configuration, maintenance) for Mac and Windows environments., • Automation & Optimization: Build, maintain, and optimize automation workflows using Zapier, Workato, and Google Apps Script to streamline IT operations and business processes., • SaaS & Identity Administration: Administer Google Workspace and identity platforms (Okta, JumpCloud), including user provisioning, security settings, and leveraging AI-powered features., • Infrastructure & Security: Collaborate on IT projects (system upgrades, migrations), maintain security best practices, and ensure compliance with company policies., • Asset Management: Manage asset inventory and coordinate equipment orders for new hires, replacements, and remote workforce needs., • Collaboration: Serve as a technical liaison for cross-functional teams to implement solutions and support communication tools (Zoom, Slack, Email)., • Availability: Provide after-hours support for critical incidents as needed and participate in periodic in-office travel to our Los Angeles headquarters., • Who You Are You are a strategic IT Specialist driven by a passion for leveraging the latest technologies (e.g., automation, AI) to build, engage, and scale a high-performing IT department. With the following skills, you will make a tangible and immediate impact, propelling our growth in the technology/SaaS landscape: Skills and Experience: • Experience: 5+ years of hands-on IT support or systems administration experience, preferably in a startup or high-growth environment., • Technical Mastery: Proven ability to troubleshoot hardware and software issues in macOS and Windows environments, with strong experience in Google Workspace administration., • Automation Specialist: Demonstrated experience building and managing automation workflows using tools like Zapier, Workato, or scripting languages (Python/Google Apps Script)., • Identity Management: Solid understanding of IAM concepts with practical experience managing tools like Okta or JumpCloud., • Communication: Excellent verbal and written skills, with the ability to translate complex technical concepts for non-technical users and engage confidently with all employee levels., • Project Ownership: Strong organizational skills with a proactive approach to problem-solving and the ability to manage multiple priorities independently., • Customer Focus: A service-oriented mindset dedicated to resolving issues quickly to keep our teams moving. Our Investment In You We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is proud to operate as a drug-free workplace. HopSkipDrive is also committed to fair and equitable compensation practices. The salary range for this role is $95,000 - $120,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options. HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. • This role will be fully remote in one of the following states AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI**

As a Customer Care Specialist, you will be the cornerstone of our customer care team. Your primary mission is to ensure that healthcare providers and patients receive unparalleled service and support. You will handle customer inquiries with empathy, professionalism, and efficiency. By actively collaborating with internal teams such as Sales, Laboratory, and Billing, you will resolve issues promptly and enhance the overall customer experience. Location and schedule: This is a US remote position with a schedule of M-F. Key Responsibilities: • Efficiently manage and monitor orders and cases from submission to completion, ensuring timely resolutions and clear communication with customers., • Perform outbound communication with physician offices through phone, fax, email, and other channels to efficiently resolve order issues., • Address inbound calls with empathy and precision, by resolving customer inquiries and providing comprehensive support., • Partner closely with the Sales team to anticipate customer needs, drive growth, and enhance customer retention through proactive solutions and positive professional relationships., • Collect and analyze customer feedback and trends to develop actionable strategies for continuous improvement, sharing insights with relevant teams. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree (B.A. or B.S.) is preferred. Relevant experience may be considered in lieu of the education preference., • 2+ years of experience in customer service within healthcare, biotech, or laboratory settings; oncology experience is preferred., • Understanding of effective order and case management practices., • Familiarity with CRM tools, preferably Salesforce., • Strong organizational and time-management skills to prioritize tasks, handle multiple projects, and meet deadlines., • Analytical skills to evaluate data, trends, and customer feedback, identifying improvement opportunities and providing data-driven insights., • Strong interpersonal skills, including active listening, empathy, and problem-solving., • Proven success in managing orders and cases with high-performance outcomes., • Flexibility to adapt to evolving business needs and industry trends with an agile, solution-focused mindset., • Expertise in partnering with a Sales team to drive growth and customer retention., • Must demonstrate or acquire a comprehensive understanding of PHI protection, adhere to HIPAA compliance standards, and follow established laboratory procedures. #LI-Remote

Description HYBRID Must live in MIAMI/ FT. LAUDERDALE, FLORIDA The Accounts Payable Specialist is responsible for increasing operational efficiency and company profitability through the timely and accurate processing of all vendor invoices. Primary duties include maintaining vendor accounts to ensure accuracy and resolving any invoice or payment application discrepancies, as required. Duties and Responsibilities · Process the payment of vendor invoices for all for all entities and companies encompassed by NSPC. · Code and enter invoices with correct descriptions and other identifying details into Great Plains Purchasing Module, NetSuite, Nexonia or Kwiktag for posting to occur in the corresponding reporting period. · Review, edit and make any noted changes to Great Plains payable batches. · Maintain Rent and Utility Schedule ensuring they’re processed on scheduled dates. · Maintain vendor accounts and relationships, including building and establishing a best point of contact for the timely resolution of discrepancies. · Balance vendor statements against all accounts payable records and rectify any inconsistencies, monthly. · Analyze and review all General Ledger accounts, as assigned, and create period-based actual and estimated accrual entries. · Audit and process all employee expense reports and credit card payments via Concur. · Request and review monthly statements for all outstanding invoices and follow up on any delinquent items. · Retrieve and distribute all mail from the Accounts Payable PO Box, as required. · Adhere to and uphold all applicable federal and state compliance regulations, the NSPC Code of Conduct, the NSPC Employee Handbook, compliance policies and procedures, and applicable healthcare fraud, waste and abuse laws. · Understand, comply with, and enforce all NSPC policies, procedures, codes of conduct, and OSHA and HIPAA privacy rules. · The Code of Conduct · Annual completion of compliance training · Adherence to the overall compliance program · Reporting issues · All other duties, as assigned. Requirements Must live in MIAMI/ FT. LAUDERDALE, FLORIDA • At minimum, associate’s degree in accounting, business, or an equivalent major., • At least three years’ experience in accounting or an equivalent field with familiarity with accounts payable., • Knowledge of Microsoft Office Suite, particularly Excel., • Knowledge of Great Plains, Concur, Envi, NetSuite, Nexonia, and Kwiktag accounting software preferred., • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately., • Excellent written and verbal communication abilities., • Ability to prioritize and manage multiple responsibilities, skilled in time and change management., • Self-motivated with stellar problem-solving capabilities, requiring minimal supervision., • Strong analytical skills and attention to detail., • Commitment to excellent internal and external customer service.

Join a trusted legacy of supporting working-class families since 1951! As a Benefit CSR Specialist, you’ll help clients navigate life, accident, and supplemental health products through virtual Zoom meetings from the comfort of your home. Build lasting client relationships while contributing to our mission of safeguarding families. Responsibilities • Contact clients who have inquired about their benefits, • Schedule and conduct virtual benefit reviews via Zoom, • Guide clients through the benefits enrollment process, • Complete detailed reports following each client interaction, • Strong communication skills for effective client engagement, • Basic computer proficiency for smooth virtual interactions, • Self-motivated, with a commitment to exceptional service, • Outgoing, engaging personality that fosters trust and lasting relationships, • Excellent time management and organizational skills, • Leadership experience is a plus, with opportunities for growth, • Work 100% remotely from anywhere in the U.S., • Weekly pay with a schedule designed for success, • Bonus-based compensation to reward performance, • Health insurance reimbursement, • Comprehensive life insurance coverage, • Flexible schedule that aligns with your lifestyle, • Retirement plan for long-term financial security Join Us: If you’re passionate about protecting families and want to contribute to a legacy of care and excellence, apply now to start your fulfilling work-from-home career!

About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience. We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base. The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: • Serve as a point of escalation for complex customer inquiries and issues related to billing, contract renewals, cancellations, and Samsara products and services., • Provide guidance and mentorship to CSS II team members to enhance team performance and efficiency., • Demonstrate advanced proficiency in multi-channel servicing, including handling complex cases via phone, email, chat, and other channels with exceptional communication and problem-solving skills., • Manage and prioritize a high-volume workload, including escalations and urgent customer requests, ensuring timely and accurate resolution., • Lead or participate in cross-functional initiatives aimed at improving customer experience, driving efficiency, and scaling support processes., • Identify and analyze customer trends and issues to provide actionable insights to management and other stakeholders., • Proactively improve customer support processes and contribute to the development of best practices and training materials for the team., • Deliver exceptional customer service throughout the service cycle, ensuring customer satisfaction and retention., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for this role: • 3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions., • Full bilingual proficiency (English/Spanish) is a must., • Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles., • Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism., • Exceptional communication and interpersonal skills to effectively engage with a diverse customer base and internal teams., • Demonstrated ability to prioritize and manage a dynamic workload, including escalations, high-priority cases, and projects., • Experience managing 30+ cases per day across multiple channels (phone, chat, email), with consistent delivery of high-quality service., • Proficiency in ticketing systems such as Zendesk, Salesforce, or ServiceCloud, with advanced troubleshooting and documentation skills., • Technical aptitude with macOS and related systems, along with the ability to quickly learn and adapt to new tools and technologies., • Availability to work flexible hours (morning, night, and/or weekends) as assigned, based on the needs of the business. An ideal candidate also has: • Experience supporting telematics systems, ELDs, and hours of service compliance., • Proven ability to mentor and coach peers to improve team performance and individual growth., • Data-driven mindset with experience analyzing trends and metrics to inform strategic decisions., • Considered a Plus: Multilingual skills in French or German

Local SEO Specialist Clix is a digital marketing agency that helps businesses grow through tailored, data-driven strategies. We are hiring a Local SEO Specialist to serve as the tactical engine of our Delivery Team (Pod Structure). In this role, you will execute the critical "ground game" of Local SEO—ensuring technical accuracy, listing health, and content optimization—to support Strategists and drive performance for high-impact legal, professional service, and other accounts! We need a detail-oriented execution expert to manage the technical and creative health of local SEO/AEO campaigns. You will work directly with Senior Strategists and Account Managers, taking ownership of the implementation, troubleshooting, and optimization tasks that move the needle in the Map Pack. This role requires technical aptitude, a willingness to adopt AI workflows, and operational discipline. Success is measured by execution velocity, technical accuracy (data hygiene), and the health of the accounts under your care. Why Clix? Clix provides a remote environment built for self-driven individuals who thrive on ownership, autonomy, and critical thinking. Rooted in values of collaboration, growth, integrity, and performance, Clix trusts senior talent to lead and create impact. Our benefits include: • Competitive compensation, • Comprehensive benefits package, • Matching 401(k), • Generous PTO, • Strategic involvement in pod and company level initiatives, • Margin and performance based bonus opportunities, • Tools and autonomy to drive client and organizational growth Location: Remote first, but must reside in the Greater St. Louis area for occasional in-person client and team meetings. Core Responsibilities • Implement and optimize Local SEO campaigns for single and multi-location businesses—with a focus on legal and professional service firms—ensuring high performance across map listings and local packs., • Manage the complete lifecycle of Google Business Profiles (GBP) and Bing Places, from verification and spam fighting to weekly posts and Q&A optimization, to maximize local visibility and lead generation., • Execute local keyword research to build and optimize location-specific landing pages, city pages, and service area content that drives geo-relevant traffic., • Maintain technical local SEO health by managing schema markup (specifically LocalBusiness and Attorney types), resolving crawl issues, and ensuring mobile responsiveness for local users., • Monitor campaign performance using agency-standard tracking platforms (specifically SE Ranking and GA4) to identify ranking drops, proximity opportunities, and data-driven optimization tasks., • Execute end-to-end citation management, including the audit, cleanup, and buildout of NAP consistency on core aggregators and niche industry directories., • Adapt campaign tactics to evolving Search Generative Experience (SGE) and AI-driven search environments to ensure clients remain visible in new search formats., • Leverage LLMs (ChatGPT, Claude) and AI-driven developer tools to accelerate auditing, automate content outlines, and generate technical code (JSON-LD) for faster implementation., • Collaborate within your assigned Pod, supporting Senior Strategists and Account Managers by executing tactical deliverables that align with broader client goals., • Incrementally expand skillset beyond Local SEO by engaging in cross-channel projects (Paid Search, General SEO) through internal mentorship and self-directed learning., • Communicate tactical updates and performance insights clearly to internal teams, translating technical SEO actions into understandable business impacts., • Complete a minimum of 5 hours of professional development monthly, staying ahead of Local Search algorithm updates and AI-search trends., • Proactively perform ad-hoc optimization tasks to support the agility and success of the wider SEO team. Ideal Education and Experience • Bachelor’s degree in Marketing, Communications, Computer Science, or a related field., • 2-5 years of proven experience managing Local SEO campaigns for service-based businesses, with a strong preference for experience in the legal or professional services sectors., • Advanced knowledge of Local SEO platforms (e.g., SE Ranking, BrightLocal, Whitespark) and technical crawling tools., • Demonstrated proficiency with content management systems (e.g., WordPress), Google Analytics (GA4), Google Search Console, and Google Tag Manager., • Practical experience leveraging AI tools (e.g., Claude, ChatGPT, GitHub) to accelerate technical tasks, such as generating Schema markup, troubleshooting code, or automating data cleanup., • Active Certifications (Preferred): Google Analytics Individual Qualification (GAIQ), Google Business Profile (GBP) training, or Google Tag Manager (GTM) Certification.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. As we continue building a modern brand engine designed to drive awareness, cultural relevance, and long term growth, we are seeking a Head of Brand Marketing to lead and evolve TextNow’s presence across paid, earned, and owned channels.This is a pivotal leadership role at an inflection point in our growth. You will define how TextNow shows up in culture, scale awareness responsibly, and build a brand that drives sustained long term impact, not just short term conversion. Reporting to the Head of Marketing, you will have functional ownership of brand positioning, integrated brand campaigns, awareness strategy, and brand media planning.You will directly manage a Social Media Specialist and Communications Manager and operate as a hands on player coach. You will set the strategy while actively shaping briefs, guiding creative development, partnering on media decisions, managing agencies, and driving measurable business results.Your mandate is clear. Build a culturally relevant, strategically disciplined brand engine that increases awareness, strengthens legitimacy and trust, and supports long term growth across consumer and B2B audiences. What You Will Do: • Own and evolve TextNow’s brand positioning and messaging architecture, ensuring clarity and consistency across all touchpoints, • Champion our cultural platform rooted in autonomy, dignity, flexibility, and challenger brand energy, • Serve as primary steward of TextNow’s brand narrative, partnering closely with the VP, Marketing on long term direction and differentiation, • Ensure execution aligns to messaging pillars and elevates the brand beyond legacy framing, • Partner with Product Marketing to align brand storytelling with roadmap and go to market sequencing, • Lead cross channel execution of brand campaigns with disciplined message sequencing and clear phase gates, • Define brand media channel strategy and investment approach, • Drive integrated planning across paid, earned, and owned channels, ensuring each plays a defined role in awareness, legitimacy, comprehension, and usage, • Partner closely with Creative to translate strategy into a distinctive and cohesive look, feel, and voice, • Ensure campaign briefs are strategically rigorous and aligned to brand objectives, • Show up meaningfully in the spaces where our audience already lives, works, and creates, • Identify cultural moments, partnerships, creators, and archetypes that reinforce brand positioning, • Ensure cultural participation is credible, confident, and additive, • Own day to day management of creative, media, PR, influencer, and production partners, • Evaluate agency performance and evolve roster as needed, • Drive strong briefs, clear deliverables, disciplined execution, and accountability for measurable results, • Establish a strong operating partnership with Creative Services to ensure strategy and execution are developed in lockstep, • Partner with Lifecycle Marketing to ensure brand messaging carries through onboarding, habit formation, and retention, • Align with Product and Product Marketing on roadmap storytelling and feature sequencing, • Partner with Performance Marketing to align brand investment with acquisition efficiency and long term CAC improvement, • Work closely with Analytics to define measurement frameworks and success metrics, • Support Direct Sales by strengthening TextNow’s B2B brand presence through thought leadership, PR, and high impact industry events, • Operationalize a brand measurement framework across health, behavior, and efficiency metrics, • Define KPIs across awareness, trust, legitimacy, comprehension, usage lift, referral velocity, and CAC efficiency, • Drive measurable improvements in brand awareness, trust, and cultural relevance over time, • Lead post launch analysis and ongoing optimization of messaging, channel mix, and creative, • Ensure brand investment is evaluated on long term growth impact, not solely short term attribution, • Own brand budget across media, production, partnerships, and agencies, • Develop annual awareness strategy and investment roadmap, • Scale what works while maintaining creative and strategic discipline, • 8 to 12 plus years of progressive experience in brand or integrated marketing, with meaningful ownership of brand investment and business impact, • Proven leader who has built or scaled brand platforms in challenger, high growth, or culturally relevant categories, • Demonstrated experience leading large scale brand campaigns across paid, earned, and owned channels, • Strong understanding of media strategy, channel role architecture, and full funnel integration, • Track record managing creative, media, PR, and influencer agencies with discipline and accountability, • Strategic thinker who understands how brand drives long term growth, CAC efficiency, and business performance, • Culturally fluent and capable of embedding brands authentically within relevant communities, • Strong cross functional operator who can align Brand, Performance, Lifecycle, Product Marketing, and Analytics around shared outcomes, • Experience in telecom, consumer technology, app first, or subscription businesses preferred, • Comfortable operating with executive visibility in a fast scaling environment, • Deliver measurable improvements in brand trust, legitimacy, and comprehension, • Increase organic lift, referral velocity, and long term CAC efficiency, • Establish strong cross functional alignment across Brand, Performance, Lifecycle, and Product Marketing, • Build a culturally relevant and differentiated brand presence that resonates deeply with our target audience

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Sr DevOps Engineer – Compute Platforms with strong operational expertise in enterprise compute platforms to implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role focuses on the deployment, automation, support, and continuous improvement of large-scale compute environments spanning bare metal infrastructure, virtualization, private cloud, and Kubernetes platforms using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities: • Operate and support enterprise compute platforms across hardware, OS, virtualization, and container orchestration layers, • Deploy and maintain bare metal server infrastructure for Ubuntu OS with Kubernetes and hypervisors including Openstack & Harvester, • Implement and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments, • Install, patch, and maintain operating systems including Ubuntu and Harvester, • Operate and support virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack environments and Harvester HCI, • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Perform firmware updates, patch management, and hardware health validation, • Monitor system performance, capacity, and availability; proactively address reliability risks, • Troubleshoot complex cross-stack issues spanning hardware, OS, virtualization, OpenStack, and Kubernetes, • Manage to SLAs, KPIs and error budgets, • Participate in on-call escalation support for complex platform-related issues, • Collaborate globally on change management, documentation, and operational best practices., • Develop and maintain runbooks, operational procedures, and technical documentation Requirements: • 6+ years of experience as a DevOps Engineer, Site Reliability Engineer, or Infrastructure Operations Engineer with a strong focus on compute, • Strong hands-on experience operating bare metal compute environments at scale, • Experience with PXE boot, automated OS provisioning, and server imaging systems, • Practical experience supporting Bare Metal as a Service (BMaaS) platforms leveraging Redfish APIs, • Strong Linux administration skills, especially with Ubuntu, • Operational experience with virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack operations and troubleshooting, Harvester HCI, • Experience deploying and operating production Kubernetes environments, • Expertise with enterprise compute hardware, including Cisco UCS, Dell PowerEdge, Supermicro systems and HPE, • Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar), • Experience building or supporting CI/CD pipelines for infrastructure and platform automation, • Strong scripting skills in Python, Bash, or similar languages, • Strong understanding on SRE functions like toil reduction, error budgets and meeting SLAs, • Proven troubleshooting and root cause analysis skills in complex distributed systems, • Excellent written and verbal communication skills, • Bachelor’s degree in computer science or equivalent professional experience Preferred Qualifications • OpenStack, Ubuntu KVM administration, • BareMetal as a Service (PXE, Redfish), • Kubernetes on baremetal, • Understanding of CIS/NIST security and infrastructure lifecycle management, • ITIL Foundation/advanced certifications in support of ITSM standard methodology, • Background in telco, edge cloud, or large enterprise environments., • Ubuntu Certifications, CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), • Master’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered What You’ll Get • A collaborative team that’s deeply invested in infrastructure excellence, • Complex technical challenges that require creative, scalable solutions, • The opportunity to shape a next-generation private cloud platform-built reliability, • Access to the latest tools, frameworks, and upstream project developments Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions, • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders, • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $82,300—$228,800 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

At the highest level, must have an enthusiastic, entrepreneurial, and committed effort to performing their job in an ethical and proper manner. The Senior GIS Developer/Analyst is an experienced geospatial technology professional responsible for designing, developing, maintaining, and optimizing enterprise-level GIS solutions. This role blends advanced technical expertise with practical field and operational experience in emergency management environments. Candidates should bring at least five (5) years of ESRI ArcGIS experience combined with demonstrated effectiveness supporting disaster operations, incident management, or public safety missions. Essential Functions • Lead the development, deployment, and maintenance of GIS applications, automated workflows, geoprocessing tools, and advanced spatial models., • Manage and optimize ArcGIS Enterprise environments including Portal, ArcGIS Server, Data Store, hosted services, and infrastructure monitoring., • Design and administer enterprise geodatabases with schema development, versioning workflows, QA/QC standards, and data governance., • Develop Python/ArcPy scripts, automation pipelines, ETL processes, and system integrations supporting operational and analytical needs., • Support and enhance web GIS platforms including Experience Builder, Dashboards, Web AppBuilder, StoryMaps, Survey123, and Field Maps., • Integrate and process diverse geospatial datasets including imagery, LiDAR, GPS, authoritative datasets, and real-time operational feeds., • Produce advanced situational awareness products, decision-support dashboards, and spatial analysis outputs for emergency operations., • Provide senior guidance on GIS standards, data quality, metadata, security, and enterprise system best practices., • Support emergency response operations and contribute to incident planning with mapping, analysis, and operational support., • Experience functioning in an operational incident, planned event, exercise, drill, or simulation within the past 3 years., • Experience supporting emergency management, disaster response, public safety operations, or ICS environments., • Hands-on experience collecting field data, coordinating with field teams, and translating operational needs into GIS products., • Experience producing situational maps, damage assessments, mission-tracking tools, and recovery support products., • Familiarity with NIMS, ICS structures, and GIS roles in planning, operations, and logistics., • Leadership: Ability to guide GIS teams, provide mentorship, and support decision-making in high-pressure environments., • Communication: Strong written and verbal communication skills, able to translate complex geospatial concepts for diverse audiences., • Emergency Management Domain Knowledge: Understanding of disaster operations, ICS roles, and integration of GIS into EM workflows., • Collaboration: Ability to work effectively with planners, field teams, IT, and leadership., • Minimum five (5) years of professional experience with ESRI ArcGIS technologies., • Experience administering ArcGIS Enterprise including installation, upgrades, backups, and service publishing., • Proficiency in Python, ArcPy, Arcade, SQL; familiarity with JavaScript API and REST., • Experience with enterprise geodatabase administration (SQL Server, Oracle, PostgreSQL)., • Knowledge of spatial analysis, remote sensing, LiDAR, imagery workflows, and predictive modeling., • Emergency management or public safety experience strongly preferred., • Cloud-hosted GIS experience (Azure, AWS) is beneficial., • Strong communication and collaboration skills., • GISP – Certified GIS Professional., • Esri Technical Certifications (ArcGIS Enterprise Administration, ArcGIS Online Administration, ArcGIS Developer)., • FEMA ICS/NIMS Courses: IS-100, IS-200, IS-700, IS-800, ICS-300, ICS-400, IS-922, E/L 0964, E/G/L 0191., • NQS Position Task Books (GIS Specialist, Situation Unit Leader). Physical Requirements • Must be able to remain in a stationary position 90% of the time., • Occasionally move about inside the office to access files or equipment., • Constantly operate a computer and office productivity equipment., • Ability to clearly communicate technical and operational information., • Ability to observe details at close range.

About the Role: The Billing – Reimbursement Specialist is responsible for managing accounts receivable, resolving unpaid or denied claims, and ensuring timely reimbursement from insurance carriers and customers. This role works closely with internal teams and third-party partners to support accurate billing processes and maintain compliance with healthcare regulations. Key Responsibilities: • Review aging reports and follow up on outstanding balances, • Contact insurance carriers and patients/customers regarding unpaid or denied claims, • Research and resolve billing discrepancies; submit corrected claims as needed, • Manage insurance authorizations, including submission, tracking, and follow-up, • Verify eligibility and ensure accurate claim submission and reimbursement, • Maintain accurate and timely documentation in billing systems, • Reconcile data across systems prior to invoicing to ensure accuracy, • Apply appropriate adjustments or write-offs based on payer guidelines, • Respond to inbound billing inquiries and provide customer support, • Assist with audit requests and internal billing inquiries, • Ensure compliance with HIPAA, payer guidelines, and regulatory requirements, • Collaborate with internal teams to resolve account and billing issues Required Qualifications: • 1–3 years of experience in accounts receivable, medical billing, or collections, • Experience in healthcare billing, • Strong understanding of Medicare DME-specific guidelines and documentation requirements, • Experience working with insurance portals and payer systems, • Knowledge of claims lifecycle, denials management, and authorizations, • Strong attention to detail and problem-solving skills, • Ability to manage multiple priorities in a fast-paced environment, • Strong customer service and communication skills Preferred Qualifications: • Experience in Durable Medical Equipment (DME) billing, • Experience with Brightree or similar billing systems

Who we are: Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next generation of digital agriculture, supporting growers, agronomists and ag retailers in improving sustainability and profitability. Our innovative work has been recognized with several industry awards, including: • AgTech Breakthrough – Smart Irrigation Company & Pest Management Solution of the Year, • Thrive Top 50, • Google for Startups Accelerator Cohort Who you are: Semios is seeking an innovative and results-driven Irrigation Specialist to help develop and drive our new Irrigation Consulting Services, while continuing to provide agronomic expertise to our customers. This role will be instrumental in developing and launching a new water management service for growers while continuing to offer technical support and building strong relationships with customers. As a subject matter expert in water management and agronomy, you will work closely with our agronomy and irrigation teams to develop the product offering, educate customers, and create value-added solutions to help them optimize crop production and water use. This role will also provide consulting and expertise in water management until the service is fully operational with clients. What you will do: Water Management Services Development • Collaborate with the Water and Nutrients Product Manager ___to lead the design and launch of a new irrigation consulting service., • Develop strategies for the service, including key features, customer engagement, and value proposition., • Gather market feedback and adapt the service to better meet grower needs., • Serve as a key resource for growers, providing expert advice on irrigation, water conservation, and crop management., • Act as a liaison between the grower community and Semios, building relationships and maintaining strong communication with key accounts., • Educate potential and current customers on best practices in water management and agronomy, with a focus on Semios products and services., • Conduct field visits, trials, and demonstrations to showcase water management and irrigation technologies., • Gain a deep understanding of Semios’s agronomy and irrigation solutions and provide training to internal teams., • Stay informed about industry trends, emerging technologies, and best practices in water management and crop production., • Collaborate with Marketing and Product Management teams to shape business strategies for Water Management Services., • Participate in the development of after-action reports, performance reviews, and strategic goals., • Provide input into product development based on market and customer feedback., • Work closely with the Interim VP of Sales, NA and Water & Nutrients Product Manager to ensure smooth project execution., • Once Irrigation Consulting Services is launched, act as a team leader in the launch and implementation, mentoring junior staff, and supporting the overall success of the team. Education, Experience, & Licensing Requirements • Bachelor's degree in agronomy, horticulture, environmental science, water resource management, or a related field preferred. Or equivalent experience, • Minimum 5 years in agronomic consulting, water resource management, irrigation systems, or a related technical support role in agriculture, • CCA certification or the ability to obtain one within 6 months, • A valid drivers license and the ability to travel 50% of the time Skills • Expertise in water management, irrigation systems, and agronomy practices, • Experience working with growers and building relationships within the agricultural sector, • Strong communication, presentation, and consulting skills, • Proven ability to lead and support the development of new services or products, • Proficiency with data analysis, problem-solving, and solution implementation We publish a salary range to provide transparency and represent the full growth potential of the role; as a result, offers are made based on demonstrated mastery and experience and generally fall near the midpoint. Work Environment: The position will require frequent travel to customer sites, company locations, or industry events. While performing remote work, employees are expected to maintain a home workspace that is free from distractions and conducive to productive work. The noise level in both the office and remote settings is generally moderate. Why this is the opportunity for you: • Purposeful Work: Make a global impact by advancing sustainable food production., • Our People: Work with a fun, collaborative, and supportive team., • Recharge: Generous vacation policy and year-end winter break., • Work Flexibility: Enjoy a hybrid office setting (if you're near Fresno, CA) or fully remote. We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish. Semios Group participates in E-Verify.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have As an SEO and LLM Optimization Specialist, your impact will be significant in enhancing Sonar's digital presence and ensuring our content is strategically positioned within both traditional search engines and the latest AI-driven search models. By executing comprehensive SEO strategies, you will ensure our webpages and blog posts are optimized for maximum visibility and performance, supporting the organic growth of our audience. Your expertise in monitoring AI-generated responses and structuring content for enhanced readability and authority will help Sonar stay ahead in the rapidly evolving landscape of AI-based search tools like ChatGPT, Perplexity, and Gemini. Additionally, your ability to track SEO KPIs and generate insightful reports will provide valuable data-driven guidance to content, web, and product marketing teams, facilitating informed decision-making and strategic planning. Through cross-team collaboration and staying updated on industry trends, you will contribute to Sonar's continuous improvement and innovation in digital marketing and discoverability. • Conduct keyword research to support product, solution, and documentation content., • Optimize existing pages and blog posts for SEO best practices., • Help maintain and expand technical SEO health (metadata, structured data, internal linking, etc.)., • Support regular site audits using tools like Ahrefs, GSC, and Screaming Frog., • Monitor Sonar visibility in AI-generated responses (ChatGPT, Perplexity, Gemini, etc.)., • Assist in structuring content for LLM readability (e.g., FAQ blocks, clear summaries, authoritative tone)., • Track and document brand citations or mentions within LLM search tools., • Track and report SEO KPIs (traffic, rankings, click-through rates, content performance)., • Support the creation of dashboards or recurring reports on organic and AI-based discovery., • Share insights to help inform content, web, and product marketing teams., • Collaborate with the content team to align keyword strategy with messaging priorities., • Work with developers and web teams to implement technical changes or experiments., • Stay informed on industry trends around SEO and LLM discoverability and share learnings internally., • Direct, hands-on experience negotiating partnerships specifically with or for major AI Foundation Model / LLM providers., • Experience with data licensing, IP licensing, technology collaboration in the AI space., • Deep understanding of the AI landscape, with specific, in-depth knowledge of Foundation Models / Large Language Models (LLMs): key providers (OpenAI, Anthropic, Google DeepMind, etc.), model capabilities & limitations, common APIs, typical partnership structures, and legal considerations., • Established network within the AI / LLM developer ___+ years of experience in business development, strategic alliances, technology partnerships, or related fields, preferably within the AI/ML and data science domains., • Proven track record of successfully defining, negotiating, closing, and managing high-impact, technology-centric partnerships, ideally including experience working directly with AI/ML platform or model providers., • Strong foundational knowledge of the software development lifecycle and ecosystem., • Demonstrated ability to engage effectively with partners at both a deep technical level (understanding model architectures, APIs, integration challenges) and a strategic business level., • Experience leading complex deal negotiations, including interpreting legal documents and working collaboratively with legal counsel on terms related to IP, data usage, liability, and service levels, particularly in the context of AI/ML services., • Proven experience leading or significantly contributing to cross-functional teams to orchestrate and execute complex partnerships. Strong experience working directly with Product Management and Engineering/Research teams., • Exceptional communication, presentation, negotiation, and relationship-building skills, with experience influencing stakeholders at various levels, including senior executives., • Ability to thrive, lead initiatives, and execute in a fast-paced, rapidly evolving, and often ambiguous technological landscape., • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization., • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.

Accounting Specialist Location: Kalispell, MT (Hybrid/In-Office Option Available) Employment Type: Full-Time, Hourly, Non-Exempt Compensation: $22-$26 per hour (DOE) Join a Different Kind of Accounting Firm At Elevated Advisory & Accounting, we’re building something special — a place where ambitious accounting professionals can grow their careers, lead with clarity, and help inspire real confidence in our clients. We combine meaningful, challenging client work with a genuinely supportive culture that’s driven by results, growth, and a willingness to keep learning. We pride ourselves on meeting our clients exactly where they are and rising higher together. That same approach shapes how we treat our team: we’re collaborative, we back each other up, and we celebrate progress — whether it’s hitting a big milestone or finding a smarter way to get the work done. If you’re looking for a firm where you can make an impact, keep growing, and work alongside people who care deeply about doing great work (without taking themselves too seriously), you’ll feel right at home here. You Are • A Proactive Problem-Solver: You identify challenges early, take ownership, and develop solutions before they become serious issues., • An Exceptional Communicator: You deliver clear, actionable updates and build strong, trust-based relationships with both clients and team members., • Results-Driven: You take complete responsibility for client relationships and projects, ensuring timely delivery and the highest quality standards., • Growth-Oriented: You actively pursue your professional development and stay current with industry changes and accounting best practices., • Adaptable: You excel in fast-paced environments, maintaining composure and effectiveness when priorities shift unexpectedly., • Meticulously Organized: You successfully manage multiple competing tasks while ensuring precision and accuracy in all your work., • Client-Focused: You anticipate client needs, consistently deliver exceptional service, and cultivate lasting professional relationships. Your Impact Drive Client Financial Success • You’ll own the client experience from start to finish, communicating regularly with clients to address their needs, provide proactive updates, and ensure their satisfaction., • Manage a diverse portfolio of clients, preparing accurate monthly financial reports, • Process payroll with precision, ensuring compliance with federal and state regulations, • Provide proactive updates on financial status and identify issues requiring attention, • Resolve discrepancies promptly to maintain financial accuracy and client confidence Deliver Technical Excellence • Enter and reconcile transactions with meticulous attention to detail, • Collect and process timesheets, calculating deductions and taxes correctly, • Prepare comprehensive monthly financial reports for decision-making, • Maintain compliance with all applicable tax regulations and requirements, • Assist with specialized accounting tasks to support client and firm objectives, • You’ll assist with other accounting-related tasks as needed, contributing to the overall success of the team and firm. Required Skills & Experience • 2+ years of payroll and bookkeeping experience in public accounting, • QuickBooks Online & QuickBooks Desktop: Proficient in using both to manage client books, including general ledger entries, accounts payable/receivable, and financial statement preparation., • Payroll Processing: Experience handling payroll, including calculating deductions, commissions, taxes, and submitting payroll tax forms on time., • Bank Reconciliation: Skilled in reconciling bank and credit card statements regularly to ensure financial accuracy., • Data Entry & Accuracy: Strong attention to detail with the ability to ensure all financial records are accurate, complete, and compliant with accounting standards (GAAP)., • Payroll & Tax Compliance: Thorough understanding of payroll laws, tax regulations, and IRS compliance requirements., • Software Platforms: Experience with MS Office and G-Suite What We Offer Competitive Benefits • 7 Paid Holidays, • After 3 months of employment:, • Accrual PTO, per hour worked, • Simple IRA with 3% employer match, • Professional certification support & bonuses, • Health insurance with 50% premium coverage (employee only) A Place to Grow • Team Mentorship from our growth-focused CEO, • Clear career advancement pathways, • Professional development opportunities, • Skill development programs Modern Work Environment • Prime downtown Kalispell location, • Choice of hybrid or in-office work, • Full remote work setup provided, • Latest technology and tools, • Ergonomic workspaces, • Collaborative meeting areas Culture That Makes Work Fun • Fully stocked kitchen with snacks and beverages, • Team events and celebrations, • Casual dress code, • Dog-friendly office, • Summer hours program Work-Life Balance • Ability to set your own schedule within reason, • Respect for personal time, • Team lunch events Our Values in Action • Integrity: Always honest and genuine, • Transparency: Clear, proactive communication, • Adaptability: Embracing change and innovation, • Dedication: Committed to excellence, • Empowerment: Knowledge is power, we share it freely! The Elevated Difference This isn't just another accounting job. Here, you'll find a supportive environment where you can develop your leadership skills, make a real impact for clients, and enjoy coming to work. Our modern approach combines professional growth with personal well-being, creating a place where ambitious accountants can thrive. You'll work with a team that genuinely enjoys being together, led by a CEO who's passionate about developing people. Whether you're collaborating in our well-equipped downtown office or working remotely, you'll have everything you need to succeed - from top-tier technology to unlimited snacks. Ready to Join Us? If you're looking for a role where you can grow your career while maintaining a great life outside of work, we'd love to meet you. Come be part of a team that's redefining what an accounting firm can be.

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.

We’re hiring a Customer Support Representative in Bloomington, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Customer Support Representative jobs in Bloomington, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

Benefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Position Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. We are a growing small business seeking a hands-on, solutions-driven IT Specialist to lead our technology operations. Based in Nashville, TN, this position is primarily remote, with occasional on-site responsibilities as needed. The ideal candidate will have a strong background in managing IT infrastructure, supporting end users, and implementing systems that scale with business growth. This is a key leadership role for someone who enjoys wearing multiple hats and taking ownership of all things IT Key Responsibilities: • Oversee the company’s IT operations, infrastructure, and cybersecurity, • Maintain and support remote and in-office work environments (hardware, software, networks), • Manage software licensing, system updates, and cloud platforms (e.g., Microsoft 365, Google Workspace, etc.), • Provide technical support to team members, resolving issues related to computers, connectivity, or systems, • Manage Apple OS Devices (Ipads and Iphones), • Develop and enforce IT policies, procedures, and best practices, • Evaluate and recommend new technology solutions that improve business efficiency, • Manage vendor relationships and procurement of IT-related equipment and services, • Ensure reliable data backups and disaster recovery protocols, • Collaborate with leadership to align technology initiatives with business goals Required Qualifications: • 4+ years of experience in IT support or systems administration, with at least 1–2 years in a leadership or managerial role, • Solid knowledge of networking, cybersecurity, cloud services, and endpoint management, • Experience supporting remote teams and cloud-based infrastructure, • Proficient in managing Microsoft Windows, Google Work Suite, and common SaaS platforms, • Strong communication skills with a customer service mindset, • Must be based in the Nashville, TN area and able to occasionally travel on-site as needed Preferred Qualifications: • Experience in a small business or startup environment, • Familiarity with remote monitoring and management (RMM) tools, • Certifications such as CompTIA Network+, Security+, or Microsoft certifications, • Project management experience for IT implementations or upgrades The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Job Overview If you share our passion for Smart Home Technology combined with the thrill of bringing it all to completion. Do you love to deliver the WOW factor? This is an amazing opportunity for you, and we would love to talk with you! This is not a Software or programming posiiton! We are hiring a Technician to join our Smart Home Technology team. We are looking for a motivated, enthusiastic and competitive candidate to work closely with our team members. As a Home Technology Professional and capable administrator, come join our dynamic team of ambitious individuals and be a part of our growing business. Qualifications Passion for Technology Knowledge of and a passion for electronics Basic understanding of the construction cycle Passion for learning and advancing Organizational skills Understand relationship building Experience with window treatment and lighting would be beneficial Are you passionate about creating projects that truly make a difference in the lives of our clients? Are you ambitions and are you looking for a new opportunity to grow your talents, while increasing your compensation? If this is you. We are the perfect fit! At Liaison Technology Group, we integrate the most powerful home automation technologies to help people protect what matters, save valuable time while improving their lives. Send us a note and your resume and let's chat! Benefits of working in Smart Home Integration Opportunity for Growth Gain In-Demand Skills

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___ In just 10 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools. Education is the biggest human rights / civil rights issue of this generation. We believe everyone deserves access to high-quality education and healthcare so that they can build the lives they want to live. *About the Organization: * SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals. We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs. Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with: • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.), • Educators (e.g. school admins, special education teachers, etc.), • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable’s EdTech Incubator, Startup Boost’s Pre-Accelerator, Hubspot’s Growth Accelerator, HealthVenture’s HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors. • Around 90% of startups fail. Most businesses take 2-5 years to become profitable., • We became profitable in just 1 month. In our 1st year, without spending any money on marketing or engineering, we’ve acquired over 80 thousand users, over 4400 email subscribers, over 400 customers, and over $100k in revenue. Based on our demand and feedback, we know our products are both life-changing and deeply needed. *Duties & Responsibilities: * We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers (Here are some keywords for the algorithm :) Operations Manager, project manager, project coordinator, project assistant, project manager remote, operations supervisor, operations analyst, operations coordinator, operations assistant, operations specialist, operations associate, agile coach, agile project manager, accounting manager, accounting internship, accounting assistant, and/or agile product owner to coordinate and oversee our organization’s operations. The specific duties of an operations manager include project management, operations management, formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.) • Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite, • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application, • Ensure all operations are carried on in an appropriate, cost-effective way, • Improve operational management systems, processes and best practices, • Help the organization’s processes remain legally compliant, • Formulate strategic and operational objectives, • Examine financial data and use them to improve profitability, • Manage budgets and forecasts, • Perform quality controls and monitor production KPIs, • Recruit, train and supervise staff, • Find ways to increase quality of customer service, • Embody our team-wide core values of autonomy, growth mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application, • Display exceptional interpersonal, written, and verbal communication skills (proactive communication), • Have a passion for social change, learning, education, healthcare, technology, and/or startups • Able to manage a variety of teams, projects while meeting weekly goals., • Address customer issues and provide value to new and current customers., • Ensure the completion of primary and secondary KPIs., • Proven work experience as operations manager or similar role, • Knowledge of organizational effectiveness and operations management, • Experience budgeting and forecasting, • Familiarity with business and financial principles, • Excellent communication skills, • Leadership ability, • Outstanding organisational skills, • Degree in Business, Operations Management or related field OR equivalent track record *Team-Wide Requirements: * • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill), • Have a track record of success in academic and/or professional settings, • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30 day trial period and discussed on an individual basis.), • For an immediate start, end dates are negotiable throughout the year., • We’re based in NYC, but all positions can be entirely remote, and we’ve had many outstanding colleagues all over the world., • Our work day is from 10AM-6PM ET and we’ll consider candidates with a maximum + or - 6 hours time difference. Daily standups and team meetings are at set times, and you would need to be available for those: At minimum: • 10AM - 11:30AM ET every weekday, • 10AM - 1PM ET on Mondays, • 5PM - 6PM ET on Wednesdays, • 3PM - 6PM ET on Fridays, • Are skilled (or wishes to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing! *Some reasons you might be interested: * • You want to hone your creative media skills, UI/UX design, or full stack web development skills and see how they perform in a business context, • You are looking to start your own company, dive into entrepreneurship, or want a fast-tracked career towards an executive position (e.g. technical co-founder CTO/CPO or COO/CFO), • You want to bring your interests in child development, research, education, or clinical work into a more applied setting and translate it into actions that are directly relevant to families, • You want to collect data from parents, practice data analysis skills, and present findings in relevant settings, • You want to meet and network with leading professionals in the field (educational psychologists, clinical psychologists, educational specialists, etc.), • You want to get involved in the Education Technology and/or Healthcare Technology / MedTech spaces which are growing exponentially, especially for students with special needs, • You’re interested in entrepreneurship, startups, and/or technology and want to put your interests to good use, • You want high-impact work experience to help you grow quickly with leadership development and career support from our serial entrepreneur founder who built and helped build over a dozen 6-figure businesses, one of which was another startup with over $2 million of funding commitment, and all of them launched within less than 1 year *More Opportunities: * We’re recruiting all across the organization so you might be interested in: research, media, content marketing, sales, product management, UI/UX design, full stack web development, recruiting, accounting, legal, project management, agile methodology, just to name a few. We could use help in all departments, so this is a rare opportunity to get in on the ground floor and secure an executive position. Please visit: • Identity Document: ___ ___ be growing very quickly over the next semester. If you might be interested in hearing more about this, we'd appreciate the opportunity to meet you. We have been truly inspired by the interest, alignment, and professional caliber so far. We look forward to hearing from you, Smart Course Team Smart Course | smartcourse.io Job Types: Full-time Associate or Intern, Part-time Associate or Intern, Summer Internship ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___

About Back Bay Networks Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) focused on delivering exceptional IT support and solutions to a diverse client base. We take a proactive, service-driven approach and pride ourselves on strong technical expertise, responsiveness, and long-term client relationships. Our team values collaboration, accountability, and continuous improvement, and we’re looking for professionals who want to grow with us. Position Overview We are seeking a Mid-Tier IT Specialist to join our service delivery team. This is a remote position, but candidates must be based in the Houston, TX area to support clients onsite as needed. In this role, you will act as a key technical resource, delivering both remote and on-site support across a variety of client environments. You’ll handle escalated support issues, perform system administration tasks, and contribute to ongoing client success through proactive problem-solving and strong customer engagement. Key Responsibilities • Provide high-quality end-user support across Windows and macOS environments, • Troubleshoot and resolve technical issues via phone, email, and remote tools; escalate when appropriate, • Perform onsite support at client locations in the Houston area when remote resolution is not feasible, • Administer and support:, • Windows Server (2012–2022), • Active Directory (users, groups, GPOs), • Microsoft 365 and Exchange, • Diagnose and resolve networking issues (basic firewall, ports, protocols), • Document all work thoroughly in the ticketing system and contribute to knowledge base improvements, • Communicate effectively with clients and internal teams regarding issues, trends, and improvements, • Assist with implementations, onboarding, and technical projects, • Support pre-sales efforts as needed, including scoping and solution input Requirements • 3–5 years of hands-on IT support experience (MSP experience strongly preferred), • Strong experience with:, • Windows Server and Active Directory, • Microsoft 365 administration, • Windows and macOS support in business environments, • Solid troubleshooting skills across systems, applications, and basic networking, • Experience with backup and recovery solutions, • Excellent communication and customer service skills, • Ability to manage multiple priorities in a fast-paced environment, • Must be located in the Houston, TX area and able to travel locally for onsite support, • Must pass a background check Preferred (Nice to Have) • Experience working in an MSP environment, • Familiarity with RMM and PSA tools, • Certifications such as:, • CompTIA Network+, Security+, or similar, • Microsoft or Azure certifications, • ITIL Foundation, • Exposure to AWS or Azure environments Why Join Back Bay Networks? • Remote-first work environment with local client engagement, • Opportunity to work across diverse technologies and industries, • Supportive, team-oriented culture, • Growth opportunities in a rapidly expanding MSP, • Focus on process improvement, automation, and service excellence Apply Today If you’re a motivated IT professional who enjoys solving problems, working with clients, and growing your technical skillset, we encourage you to apply.

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a motivated and detail-oriented Revenue Operations Specialist to join our Finance Team with big aspirations to deliver exceptional service to our organization and stakeholders. The Revenue Operations Specialist will be responsible for overseeing the sales to payment process for our customers and ensuring the accuracy of incoming payments and accounts receivable from our district customers and donors. WHAT YOU'LL DO • Oversee the sales to payment process for our district and partnership customers, • Coordinate with the External Relations Team to create and modify invoices when necessary, ensuring effective and standardized billing for customers, • Manage and improve effective collection processes with customers by communicating directly with customers regarding any aspect of the billing process, • Collect the incoming cash data from various sources including the bank accounts, several payment processors and donation portals and record the data into our Accounting system, • Oversee data alignment process with CRM system (Salesforce) and Accounting System (Intacct) and work closely with External Relations to resolve any discrepancies, • Resolve issues or inquiries from External Relations Team regarding the billing and payment questions, • Monitor and resolve any issues from our payment processors, • Responsible for month-end close activities for incoming cash and accounts receivable by ensuring they are aligned with the bank statements and CRM system, • Collaborate with other team members to create and update process documentation, • Assist with financial report preparation regarding incoming cash and receivables., • Provide the revenue related financial audit reports in the PBC list, • As part of a small team, provide backup and support to team members as necessary., • Contribute to other projects as needed. WHAT YOU BRING • More than 5 years of experience in managing the nonprofit revenue data., • Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization, • A four year degree with more than five years of non-profit operational and revenue experience, • Working knowledge of Excel functions and an ability to process large data sets in Excel, • More than three years of working experience in CRM and/or financials systems, such as Salesforce and data entry, • More than three years of working experience in overseeing the activities of multiple payment processors, • A roll-up-your-sleeves mindset as part of a small and mighty Finance Team, • Strong interpersonal and communication skills (both verbal and written), • High level of ethics, integrity, transparency, and trustworthiness, • Strong capability to work remotely and commute to our Mountain View office once a week, • Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.", • Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. YOU’LL BE SUCCESSFUL IF... • You double and triple-check your work because you know that accurate data is crucial for the Finance Team to operate successfully., • You are a self-starter. You work just as hard and meticulously by yourself as you do when someone is looking. You can “plan the work” and “work the plan.”, • You can manage tasks simultaneously because you keep things in order. You're timely and you leave breadcrumbs so others could figure out how you got the job done., • You are a team player and willing to help other teammates. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: • Competitive salaries, • Ample paid time off as needed – Your well-being is a priority, • 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost, • Remote-first culture - that caters to your time zone, with open flexibility as needed, at times, • Generous parental leave, • An exceptional team that trusts you and gives you the freedom to do your best, • The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education, • Opportunities to connect through affinity, ally, and social groups, • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $87,300 USD annually for candidates based in the United States. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits. • Our team: ___ Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact ___

Are you ready to revolutionize your work-life balance while building a meaningful career? If you’re passionate about helping others, self-driven, and looking for a flexible remote opportunity, we want to hear from you! Join our fully remote team and enjoy the freedom to design your own schedule, achieve professional success, and make a lasting difference in people’s lives. • 100% Remote: Work from anywhere in the U.S. – no commute, no limits., • Flexible Hours: Create your own schedule for true work-life balance., • Weekly Pay: Earn a competitive income with weekly pay for your dedication and results., • Continuous Training: Participate in professional development sessions led by top industry leaders., • Comprehensive Benefits: Includes life insurance coverage, renewals, and health insurance reimbursementafter 3 months., • Advanced Tools & Resources: Access cutting-edge systems and technology to streamline your workflow and deliver exceptional service., • Client Engagement: Assist new and existing clients with product inquiries, policy options, and coverage details., • Customized Solutions: Provide personalized recommendations based on client needs and eligibility., • Ongoing Learning: Stay up to date on industry trends, product updates, and compliance standards through regular training., • Team Collaboration: Contribute to a supportive, success-oriented remote team environment., • Relationship Building: Maintain meaningful, long-term relationships with clients through consistent follow-up and service excellence., • Strong communication and interpersonal skills., • Adaptable and open to continuous learning., • Comfortable working independently while collaborating effectively with a team., • Goal-oriented with a strong drive for success., • Professional, reliable, and organized with excellent follow-through., • Personalized Schedule: Work when and where you’re most productive., • Healthy Work-Life Balance: Pursue your career goals without sacrificing family or personal time. We’ll support your growth every step of the way with training, mentorship, and a community built for success. Note: All interviews will be conducted via Zoom video conferencing for your convenience and safety.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

Full-time Description Primary Purpose of Position: The Asset Manager II is responsible for the oversight of the financial and regulatory administration of funded properties within MaineHousing’s multi-family portfolio as well as properties under the Performance-Based Contract Administration contract held with the U.S. Department of Housing and Urban Development (HUD). The position is responsible for establishing and maintaining the primary working relationship with their assigned property owners and management companies throughout Maine as well as federal regulatory agencies providing funding and contract work. Education and Experience: Education and four years of relevant work experience or a combination of education and training preferred. Experience with comprehending and interpreting legal documents and regulatory guidelines, and experience with the affordable housing industry highly desired. Certifications and Trainings: • Certified Occupancy Specialist Training (COS)*, • Tax Credit Specialist Training (TCS)*, • Federal HOME, HTF and HOME-ARP Program Training*, • General Asset Management Training (Risk Assessments, Real Estate, etc.) *, • Fair Housing/Section 504/ADA Training* Core Functions: · Review projects for compliance to federal, state and agency regulatory requirements and proactively monitor to anticipate developing issues and risks that could impact MaineHousing’s financial exposure in the investments o Review and analyze budgets and Audited Financial Reviews (AFR) for financial risk by monitoring debt coverage ratio, accounts receivable, vacancy loss, bad debt, net income/loss and recognized cost deemed unreasonable o Analyze on-going capital investments/needs of a property through the evaluation and comparison of routine inspection results, capital needs assessments, budget data, damage claims and replacement reserve requests o Review of annual program reporting for conformance to state and federal requirements o Conduct management and occupancy reviews to ensure management practices and program occupancies conform to the regulatory requirements that are specific to each property. Review and sign off on any MORs conducted by AM I’s for projects in portfolio. o Review and approve all requests for use of property reserve funds o Review of management documents, which may include Management Plans, Management Agreements, Marketing Plans, Tenant Selection Plans, and leases whenever a document change or an ownership or management change occurs to projects in portfolio. o Make recommendations to Director of Asset Management and Portfolio Manager on troubled projects o Draft Notice of Violations and defaults when non-compliance is identified, follow-up on reporting and program compliance · Perform essential key tasks required under the Performance Based Contract Administration (PBCA) held with HUD o Conduct management and occupancy reviews to ensure management practices and occupancy conform to the HUD regulatory requirements specific to each project. o Perform review of PBCA MORs completed by AM I’s. o Provide timely reporting of results of the review to owners (within 30 days). o Perform on-site walk-through inspection of the property’s physical plant conditions. o Timely response to tenant inquiries regarding any life safety concerns · Assist AM III with bringing new properties online by participating in project meetings and the Pre-occupancy Meeting with the Owner/Management team for those projects that will be assigned once on-boarded. · Assist AM III and participate in workouts and new loan proposals for projects in portfolio. · Participate in trainings for staff and external partners · Maintain working knowledge of various federal and state program regulations applicable to the portfolio including Bond regulations, Code of Federal Regulations, IRS Section 42, HUD Handbook 4350.3, Sec 8 Contract Renewal Guide, Special Claims, FedHOME, HTF, HOME-ARP, PRA811, Fair Housing Laws and Section 504 Requirements as well as any new programs coming online o Apply the appropriate requirements to the projects assigned o Provide training and technical assistance to owners and management agents · Respond to resident, owners, managers, and other external inquiries and issues through telephone, written, and electronic mediums · Provide support to the Asset Manager III’s in processing ownership transfers that include a subsequent loan component · Coordinate with AM III’s, Finance and Legal teams on Promissory Note Cancellations and Mortgage Discharge processes · Other duties as assigned Requirements Education and Experience: Education and four years of relevant work experience or a combination of education and training preferred. Experience with comprehending and interpreting legal documents and regulatory guidelines, and experience with the affordable housing industry highly desired. Certifications and Trainings: • Certified Occupancy Specialist Training (COS)*, • Tax Credit Specialist Training (TCS)*, • Federal HOME, HTF and HOME-ARP Program Training*, • General Asset Management Training (Risk Assessments, Real Estate, etc.)*, • Fair Housing/Section 504/ADA Training* Skills and Knowledge: · Experience working with multifamily real estate · Ability to understand and interpret regulatory documents and State and Federal statutes and regulations · Experience working with multifamily real estate · Ability to understand and interpret regulatory documents and State and Federal statutes and regulations · Strong project management, time management, and organizational skills · Strong PC skills using various software including Microsoft 365 (especially Word and Excel), ShareFile/SharePoint, Windows, internet browsers · Ability to establish and maintain good working relationships with business partners · Excellent communication skills – speaking, writing, and listening via phone, email, and in-person meetings · Ability to communicate effectively in front of groups · Ability to take initiative, work independently, and use creativity and analytical skills to resolve complex issues among multiple parties Working Conditions: Fast paced environment with multiple priorities, interruptions & deadlines. MaineHousing office hours are Monday – Friday from 8:00am to 5:00pm. A hybrid schedule that includes some telework may be available. Reports to: Portfolio Manager Supervises: No one The starting hourly rate for this position is $28.0980 (annual $58,444), plus a comprehensive benefits package, including, but not limited to, health, dental and vision, retirement options with employer match, life insurance, short and long-term disability, employee assistance, generous earned time and all major federal holidays. Employment is eligible for the Public Service Loan Forgiveness Program. Position will remain open until a suitable candidate is found Salary Description 58,444 per year

About the Role: We are seeking a detail-oriented Insurance Verification Specialist to join our call center team. This role is essential in verifying insurance eligibility and benefits prior to patient services, ensuring accurate data entry and a smooth experience for both patients and internal teams. The ideal candidate thrives in a fast-paced, high-volume environment and delivers excellent customer service over the phone. Job Type: Full-time - 100% Remote Position Schedule: Monday -Friday 11:00am to 8:00pm EST/10:00am to 7:00pm CT Pay: $16.00 - $18.00 per hour DOE What We Offer: • Paid training period, • Medical, Dental, Life, Vision, HSA, 401K, • 7 Paid Holidays with no wait time to qualify, • 6 PTO days (after 90 days), • Equipment provided Key Responsibility: • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools, • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system, • Document key benefit details including copayments, deductibles, coinsurance, and out-of-pocket maximums, • Communicate with patients to clarify insurance coverage and respond to basic inquiries, • Collaborate with clinical and billing teams regarding eligibility and authorization status, • Identify and resolve discrepancies in insurance information; escalate complex cases as needed, • Maintain compliance with HIPAA and patient privacy regulations, • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools, • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system, • Update and maintain patient demographic and insurance data in internal systems, • Document benefit details: copayments, deductibles, coinsurance, out-of-pocket maximums, • Communicate clearly and professionally with patients regarding coverage, • Collaborate with internal teams to resolve discrepancies and escalate complex cases, • Ensure compliance with HIPAA and privacy regulations Requirements: • 1–2 years of experience in a healthcare call center or healthcare administration (insurance verification, patient registration, or medical billing), • Familiarity with health insurance terminology: copay, deductible, coinsurance, HMO, PPO, subscriber, • Basic understanding of government-sponsored plans (Medicaid and Medicare) and their differences, • Proficient in navigating healthcare systems; experience with EHRs preferred, • Demonstrated excellence in customer service and client interaction, • Clear and professional communication skills, • Must successfully pass a criminal background check Preferred Experience: • Experience in high-volume healthcare settings (e.g., specialty practices, call center), • Familiarity with major insurance payers, • Strong adherence to daily schedules, tasks, and performance metrics, • Ability to multitask effectively while maintaining high attention to detail, • Self-motivated, well-organized, and skilled in time management and problem-solving, • Capable of working independently and collaboratively within a team environment • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide a speed test., • Ability to directly hardwire to your modem, • Required to have a quiet dedicated work area. COMPANY OVERVIEW: Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers. The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients. Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines. Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role is designed to scale technical knowledge across the Customer Success organization and act as a technical backbone for day-to-day account engagement. You will work in a one-to-many model, partnering with multiple CSMs and supporting approximately 30–50 customer accounts. Your focus will be on answering technical questions, advising on best practices, and helping customers successfully design, operate, and optimize conversational AI solutions built on the Cognigy platform. This role sits at the intersection of Customer Success, Product, and Conversational AI expertise. How will you make an impact? • Act as a shared technical resource for CSMs across multiple enterprise accounts, • Support CSMs with technical topics related to platform usage, solution design, product functionality, demos and best practice, • Provide timely responses to technical questions from CSMs and, where appropriate, directly from customers, • Serve as an escalation point for complex “how does this work” or “how should we do this” questions Conversational AI & Platform Expertise • Advise customers on conversational AI best practices, including dialog design, intent modeling, and flow orchestration, • Support NLU configuration, training, testing, and optimization, • Provide guidance on the application of generative AI and agentic AI concepts within enterprise conversational solutions, • Help customers understand platform capabilities, limitations, and recommended patterns Contact Center & Enterprise Context • Support customers operating conversational AI solutions within contact center environments (voice and digital), • Provide high-level guidance on integrations with CCaaS, CRM, and backend systems, • Help customers troubleshoot issues related to conversation behavior, routing, and experience design Collaboration & Feedback Loop • Collaborate closely with Support, Product, Engineering, and Professional Services to resolve customer issues, • Identify recurring themes, gaps, or improvement opportunities and feed insights back to internal teams, • Contribute to internal documentation, enablement materials, and best-practice guides for CSMs Scale & Efficiency • Help standardize technical guidance across the customer base, • Enable CSMs to handle more technical conversations independently over time, • Improve internal processes and documentation to support a growing enterprise customer footprint Have you got what it takes? • 3–5 years of experience in conversational AI, virtual agents, or intelligent automation, • Experience in a customer-facing technical role (Customer Success, Solution Consulting, Technical Support, or Professional Services), • Experience supporting enterprise customers in a one-to-many or scaled model Technical Expertise • Strong understanding of conversational AI fundamentals, including:, • NLU concepts (intents, entities, training data, evaluation), • Generative AI and LLM-based conversational systems, • Agentic AI and multi-step orchestration patterns, • Solid understanding of contact center operations and customer service workflows, • Ability to analyze conversational behavior and explain technical concepts to non-technical stakeholders Personal Attributes • Structured, organized, and comfortable juggling multiple customers and priorities, • Clear communicator with a pragmatic, solution-oriented mindset, • Curious and eager to stay current with advancements in conversational and generative AI, • Strong sense of ownership and customer focus You will have an advantage if you also have: • Hands-on experience with enterprise conversational AI platforms, • Familiarity with Cognigy or similar products, • Experience working with voice automation and CCaaS integrations About Cognigy NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. Requisition ID: 10131 Reporting into: Team Lead, CSM Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

TruRoots Company is a Boston-based natural & organic food and beverage platform company operating in Chico, CA and Havre de Grace, MD. We manufacture organic Santa Cruz Organic and R.W. Knudsen fruit beverages along with TruRoots ancient grains. We aim for authenticity by accurately & clearly doing our part to make the world a better place through wholesome product offerings and sustainability efforts. Our mission is to cultivate brands you cannot live without, and our Vision is to Nourish families from Root to Fruit. “Nourishing Roots to Fruits” Summary: We are seeking a detail oriented and experienced Logistics and Customer Service Specialist to join our growing Customer Service Team. Join a team where you have ownership in your role and an opportunity to make a positive impact on the process and our customers. Logistics and Customer Service Specialist The Logistics Customer Service Specialist/Representative is responsible for day -to-day execution of order shipments, acting as a liaison between customers, transportation management, carriers, warehouse and order management teams. Duties include planning and tracking shipments, resolving deliveries issues, and maintaining relationships with shippers and receivers. This role demands a strong customer service orientation, quick resolution of order-related issues, and the ability to analyze and interpret data to support decision making. The position plays a critical role in maintaining and strengthening relationships with customers and business partners by delivering exceptional service and communication. Duties and Responsibilities: • Own order shipment execution for customers, ensuring on-time shipment and delivery, • Monitor orders, providing tracking updates and communication of delays, proactively identifying issues and implementing solutions to maintain customer satisfaction, • Work with CPU customers and carriers to improve and maintain on-time order pick ups, • Responsible for coordinating routing for weekly Walmart orders, with a focus on efficiency and OTIF. Ensuring schedule is maintained and shipments are delivered timely, • Partner with warehouse and transportation teams to ensure on-time shipments, pick-ups and delivery with a focus on internal KPI’s, • Serve as the primary point of contact for shipment-related inquiries, providing timely and professional responses, • 3+ years of experience in logistics and/or order management, customer service preferably in the consumer-packaged goods (CPG) industry., • Experience with Walmart order fulfillment, logistics, and compliance, • Understanding of freight, shipping, and supply chain processes, • Working knowledge of EDI; experience with SPS Commerce is a plus, • Proficiency in ERP systems, preferably NetSuite, • Strong customer service skills with a commitment to timely communication., • Effective troubleshooting and problem-solving abilities with a focus on root cause resolution, • Ability to identify and implement process improvements, • Excellent prioritization, time management, and organizational skills with a high sense of urgency, • Strong analytical skills for data management and reporting TruRoots Company provides equal employment opportunities (EEO) to all employees and applicants without regard to race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state, and local laws. Equal Employment Opportunity TruRoots is an equal-opportunity employer. We are committed to ensuring equal employment opportunities for all employees and applicants for employees and applicants for employment without regard to race, color, religion, sex, natural origin, age, disability, sexual orientation, gender identity, or any other characteristics protected by applicable law. In compliance with federal and state employment laws, TruRoots prohibits discrimination against employees and applicants based on these protective characteristics. This policy applies to all aspects of employment including recruitment, hiring, promotion, transfer compensation, benefits, training, and termination. We are dedicated to creating a diverse and inclusive work environment where all employees are treated with dignity, respect, and fairness. Our commitment to diversity extends beyond compliance with the law. It is integral to our culture and central to our success as an organization.

About InOutsource InOutsource is a recognized industry leader in information governance and new business intake consulting for large law firms. We partner with clients to deliver technical implementation services, modernize business processes, and support the successful adoption of key technologies across the legal sector. Our team members are innovative, passionate, and collaborative, and we are growing! About the Role InOutsource is seeking a Systems Integration Specialist with deep expertise in Intapp Walls to join our growing technical implementation practice. As the industry leader in information governance and risk consulting for professional services organizations, we are expanding our Intapp service capabilities to include ethical walls and information barrier solutions. In this role, you will serve as the primary technical resource on Intapp Walls implementation engagements, guiding clients through configuration, data integration, testing, and go-live. You will work in close collaboration with our solution engineers and project managers to achieve exceptional impact with our customers. InOutsource is a Power Partner to Intapp and has the largest team of certified Risk/Compliance implementation experts. The ideal candidate combines strong technical integration skills (SQL, REST APIs, Dell Boomi, and Intapp Integration Builder) with a working knowledge of law firm systems such as iManage, NetDocuments, Aderant, and Elite 3E, and is comfortable interfacing directly with client stakeholders throughout the implementation lifecycle. Duties and Responsibilities Intapp Walls Implementation • Lead end-to-end technical implementation of Intapp Walls for law firm and other professional services customers, from design through deployment and post-go-live support, • Analyze client ethical wall policies, access control requirements, and confidentiality frameworks to translate business rules into Intapp Walls configuration, • Configure the Intapp Walls policy engine to enforce information barriers across client systems including iManage, Microsoft 365, SharePoint, Teams, and Aderant/Elite 3E, • Implement and test automated access management workflows, including matter team membership synchronization and real-time permission enforcement, • Utilize and extend the Intapp Walls to integrate screen enforcement logic with other firm systems, • Manage migration for on-prem Walls customers moving to Intapp Walls Cloud, • Set up monitoring, alerting, and audit reporting capabilities within and outside of Intapp Walls to support compliance needsData Integration & Technical Engineering, • Execute data investigation to understand clients' existing systems, data structures, and integration architecture, • Develop and test ETL processes for bulk data loads and ongoing data synchronization between Intapp Walls and adjacent firm systems, • Build and maintain integrations using Dell Boomi and/or Intapp Integration Builder (Integrate) connecting Intapp Walls to practice management, DMS, and time/billing systems, • Write and optimize SQL queries and stored procedures to support data extraction, transformation, and loading workflows for a variety of software solutions, as needed, • Navigate and construct XML, JSON, and RESTful API integrations as needed across the implementation stack, • Review and advise on client on-premises and cloud infrastructure configurations to support Intapp Walls deployments/migrationsProject & Customer Responsibilities, • Serve as primary technical point of contact during Intapp Walls engagements, attending client project meetings and communicating technical status clearly to both technical and non-technical stakeholders, • Participate in requirements gathering sessions and contribute to solution design documentation, • Collaborate with InOutsource project managers, business consultants, and other team members to ensure coordinated, on-time delivery, • Coordinate with Intapp directly on product-specific issues, certifications, and professional development activities, • Contribute to development and maintenance of InOutsource's repeatable implementation methodologies, templates, and internal tooling for Walls engagements, • Support business development activities by providing technical input during pre-sales discussions and scoping exercises Required • 3+ years of experience in technical implementation or systems integration roles, preferably within legal technology or professional services, • Demonstrated hands-on experience with Intapp Walls (Wall Builder) configuration and administration, including policy engine setup, matter team management, and access control enforcement, • Proficiency in SQL — including query writing, stored procedures, and relational database design principles, • Experience with RESTful and/or SOAP API integrations, • Familiarity with Dell Boomi and at least one other major integration platforms: Intapp Integration Builder (Integrate), MuleSoft, or equivalent, • Experience integrating enterprise applications in a law firm or professional services environment (e.g., iManage, Aderant, Elite 3E, NetDocuments, Microsoft 365), • Strong verbal and written communication skills, with ability to present technical concepts clearly to non-technical audiences, • Ability to manage multiple client engagements concurrently and prioritize under tight deadlines, • Solution-oriented mindset with strong attention to detail and a high standard for qualityPreferred, • Intapp product certification(s), particularly in Walls, Integration Builder, or the broader Intapp Compliance/Risk suite, • Experience with additional Intapp modules: Open (Intake/Conflicts), Terms, Time, or Workspaces, • Familiarity with Microsoft 365 administration, including SharePoint permissions, Teams provisioning, Purview, and Microsoft Graph API, • Experience with ethical walls/information barrier concepts, compliance frameworks (e.g., ABA Model Rules, outside counsel guidelines), or legal risk management contexts, • PowerBI and/or SSRS (SQL Server Reporting Services) report development experience, • Dell Boomi Associate or Professional Developer certification, • Basic knowledge of computer networking, server infrastructure, and cloud deployment (Azure preferred)

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google. Only U.S. based candidates will be considered as we are not currently hiring internationally Please note: As we are expecting more client accounts, we are slowly recruiting and would love to keep you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts. You will be the driving force behind the successful planning, execution, and delivery of client projects. Your responsibilities will include confirming project scopes, setting timelines, and managing budgets to ensure all deliverables are met on time and within budget. You will coordinate and collaborate with cross-functional teams, including creative, web/dev, paid media, PR, and integrations, to ensure seamless project flow and high-quality outputs. Additionally, you will serve as one of the primary points of contact for clients, maintaining clear and consistent communication to manage expectations and provide regular updates. By proactively identifying and mitigating potential risks, you will ensure that all projects align with client goals and SmartBug agency standards, ultimately contributing to client satisfaction and agency growth. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As an Account Specialist, you will be measured on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Client effective billing rates (EBRs) Timely strategy delivery and execution \n Key Responsibilities: • Client Success, • Build and maintain strong relationships with clients, • Act as one of the main points of contact for your clients (along with your Account Strategist or Account Director), • Address client feedback and concerns around budget, timelines, and scope promptly, • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference, • Deliver consistent, world-class quality across all customer lifecycle campaigns, • Project Management, • Ensure all project deadlines are met and commitments are honored by maintaining rigorous schedules, proactively addressing potential delays, and efficiently managing resources to deliver high-quality results on time, • Communicate with clients and internal SmartBug teams via Teamwork, our project management system, • Confirm project scopes, objectives, and deliverables in collaboration with the SmartBug account team and clients, • Develop detailed project plans, including timelines, milestones, and budgets, to guide project execution, • Coordinate and lead cross-functional teams, ensuring effective communication and collaboration throughout the project lifecycle; this includes our creative department, paid media, public relations, integrations, and web/dev, • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery, • Serve as one of the primary points of contact for clients, providing regular updates and managing expectations, • Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects, • Handle various administrative tasks such as meeting coordination an setup and report preparation, • Set up documents and outline resources need to complete deliverables, • Maintain accurate and up-to-date client records in HubSpot, • Delivery Process, • Foster a collaborative and positive team environment, encouraging innovation and problem-solving, • Act as a liaison between clients and internal SmartBug teams, • Ensure all project deliverables meet quality standards and client specifications, • Ensure you follow processes that result in differentiated client results and quality, • Stay up-to-date with industry trends and best practices to continuously improve project management processes and methodologies Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • Minimum of 2 years of experience in project management., • Experience working with project management tools, Teamwork.com a plus., • Proficiency in Google Suite., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Ensure project deadlines are met and commitments are honored., • Understanding of the HubSpot ecosystem and basic digital strategies included but not limited to: social media, blogging, email marketing., • Strong work ethic with a positive and enthusiastic attitude., • Strong interpersonal skills and the ability to communicate with both clients and internal teams effectively., • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values., • Strong problem-solving capabilities and the ability to navigate complex challenges., • High level of integrity, work ethic, and professionalism., • Passion for client success and a commitment to delivering outstanding results., • Curiosity and desire to learn, keeping up with industry trends., • Experience working remotely in similar roles is strongly preferred., • HubSpot essential certifications WHAT WE OFFER - PERKS! • Annual Salary between $50,000 - $65,000 DOE, • Health insurance with company contribution, • Paid maternity and paternity leave, • Paid vacation, • Paid time off, • 4-week paid sabbatical every 5 years of employment, • Monthly remote work allowance, • 401(k) with employer matching, • Flexible spending plan, • Company-funded short-term disability and life insurance, • Long-term disability, • Annual leadership conference, SmartBugaPalooza, • Training budget, • The flexibility of working remotely, • MacBook Air issued to you at time of hire \n$50,000 - $65,000 a year\n

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Coding Specialist I performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on Evaluation and Management services. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist I also demonstrates understanding and knowledge to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to review the medical record thoroughly, utilizing all available documentation to abstract and code physician professional services and diagnosis codes (inpatient admissions, bedside procedures, and/or diagnostic services)., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Provides documentation feedback to physicians., • Maintains coding reference information., • Trains physicians and other staff regarding documentation, billing and coding for their specialty., • Reviews and communicates new or revised billing and coding guidelines and information with providers and their assigned specialty., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies and reports repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD10 codes and modifiers. Adds MBO tracking codes as needed., • May collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement assistance; helps identify and resolve incorrect claim issues and may assist with drafting letters in order to coordinate appeals., • May work with Revenue Cycle staff and Account Inquiry Unit staff as requested, assists in obtaining documentation (notes, operative reports, etc.). Provides additional code and modifier information, • Meets established minimum coding productivity and quality standards for each encounter type based on type of service coded., • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • Bachelor's degree or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our ___ section to learn more.

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Who Thrives in This Role? You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. What You’ll Do: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Cary NC 27513

Position at Global Music Rights, LLC Accounts Receivable | Collections SpecialistGlobal Music Rights is a music rights management company focused on licensing, surveying, and distributing public performance royalties to songwriters, composers and publishers. GMR represent today’s greatest and most popular music creators in the public performance licensing of their catalogs. GMR is at the forefront of music rights management leading the field in client services, technology, and rights advocacy.-The AR Collections Specialist is responsible for collecting outstanding accounts receivable balances from the existing client base and all other aspects of collections, providing customer service through resolution of customer billing issues, and reducing accounts receivable delinquency.-Responsibilities: • Work to maintain assigned accounts with collections team members in a collaborative environment., • Client outreach via phone and email daily with the ability to maintain an organized and scheduled book of assigned accounts., • Process and apply payments, perform reconciliations of customer accounts and complete necessary research., • Understand the different client account types using client contracts and gaining familiarity to successfully understand our invoicing practices., • Prepare reporting for monthly meetings with internal teams when assigned., • Communicate clearly and effectively then follow up in a timely manner with internal GMR teams regarding account adjustments, terminations, and disputes in accordance with internal procedures., • Work with leadership on accounts needing escalation beyond the AR team’s efforts., • Perform other assigned tasks and duties necessary to support the AR department as a whole.Requirements:, • Bachelor’s degree required in Accounting and/or related Business focus preferred, • High-Volume collections experience required, Accounts Receivable experience a plus, • 1 - 2+ Years of Customer service experience required, • Salesforce and NetSuite experience preferred; not required, • Microsoft Office Suite proficiency, particularly Excel and Word, • Excellent oral and written communication skills, • Excellent reading comprehension skills, • Excellent phone demeanor and customer focused approach, • Strong attention to detail with excellent organization and time management skills, • Proactive self-starter and detail-oriented team playerThe compensation range for this role is: $33.65 - $38.46 hourly depending upon experience. Our offices are located in Westwood Village, Los Angeles, CA. Employees work in the office Monday through Thursday and from home on Fridays. We offer a very competitive benefits package, annual bonus, and a creative and dynamic working environment. We are a fully vaccinated workforce. Successful candidates will be required to show proof of being vaccinated against COVID-19. You are up to date when you have received a two-dose series and a booster, or a single dose series and a booster. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. We are an Equal Opportunity Employer