Service specialist jobs in New York, NYCreate job alerts

We are a transportation company and we are looking for Operators-Dispatchers with experience in customer service. Good writing and diction Advanced English Teamwork Plus if you have worked with the limosys program.

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Apply now!

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person

Work from home ! Enjoy working hours that works best for you and your family. Flex-able hours, normal hours M-F 9am-6pm, customer service representative calling clients daily. Offering sign up bonuses if hired. Training weekly on system and customer service

Se requiere personal, oficina ubicada en Manhattan. No se requiere inglés. Requisitos: Ser mayor de 18 años Vivir en New York Tener disponibilidad **SI DESEA APLICAR, favor dejar mensaje con su nombre y nacionalidad. **

Buscamos personal de carácter urgente para trabajar en oficina en Manhattan. Tenemos disponibles 2 vacantes, contratación inmediata, debe pasar por entrevista presencial, pagos semanales, derecho a bonos. - Persona Honrada - Responsable - Dinamica

PearlBrows & Lash Studio is dedicated to enhancing natural beauty and providing exceptional customer service. We pride ourselves on offering high-quality beauty services in a welcoming and professional environment. Requirements: Skilled in eyebrow threading, waxing, facials, and henna application. Passionate about beauty and client satisfaction. Ability to work in a fast-paced, team-oriented setting. What We Offer: Competitive pay. A friendly, supportive team. Opportunities for growth and skill development.

Se requieren 3 personas para trabajar de inmediato en oficina en Manhattan en la parte de atención al cliente… Organización de pedidos, garantías y postventas. No se requiere experiencia pero si debe hablar y escribir perfecto español. - Puntualidad - Responsabilidad - Trabajo en equipo Nota: Se requiere entrevista presencial en la oficina.

Location: Brooklyn, NYC, New York Hourly Rate: $20-$26 per hour About Us: We are a growing construction company dedicated to delivering high-quality projects and services. Our team values professionalism, efficiency, and collaboration. We are seeking a skilled and experienced Accounting & Finance Specialist to join our office team and support our financial operations. Job Responsibilities: • Oversee and manage all accounting and financial processes, including accounts payable/receivable, payroll, and general ledger reconciliation. • Handle construction billing, including progress and final billing, ensuring compliance with contract terms. • Manage tax-related filings and ensure adherence to federal, state, and local tax laws specific to the construction industry. • Monitor project budgets and costs, providing regular financial updates and reports to management. • Assist in preparing for audits and ensuring compliance with financial regulations. • Collaborate with project managers to review contracts and address any billing or financial concerns. Streamline financial operations and implement best practices for accounting and billing processes. Qualifications: • Bachelor’s degree in Accounting, Finance, or a related field. • Minimum of 3–5 years of experience in accounting and financial management, preferably within the construction industry. • Strong knowledge of construction billing processes, including AIA billing and retainage. • Familiarity with construction-related tax laws and regulations. • Proficiency in accounting software (e.g., QuickBooks, Sage) and advanced Excel skills. • Exceptional organizational skills and attention to detail. • Strong analytical and problem-solving abilities. • Excellent communication and teamwork skills. Benefits: • Hourly Rate: $20-$26 per hour • Hybrid work schedule (after 90 days). • Opportunities for professional growth within the company.

Our company has moved to 100% virtual, work-from-home positions. This position WFH Benefits Specialists positions allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choose your working hours when it’s convenient for YOU and your family. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Job Description: Nail Technician (Manicure and Pedicure Specialist) Position Overview A Nail Technician is responsible for providing professional nail care services, including manicures, pedicures, and other specialized nail treatments. The role requires strong customer service skills, attention to detail, and the ability to create a clean, relaxing, and welcoming environment for clients. Key Responsibilities 1. Manicure Services • Perform standard and advanced manicure services, including nail shaping, cuticle care, buffing, and polishing. • Apply nail art, gel polish, or acrylic enhancements based on client requests. • Provide advice on nail care and maintenance. 2. Pedicure Services • Conduct thorough pedicures, including soaking, exfoliating, and moisturizing. • Address common foot care needs such as callus removal and cuticle trimming. • Ensure proper hygiene and comfort for the client during the service. 3. Sanitation & Safety • Maintain a clean and sanitized work area, adhering to industry and local health regulations. • Sterilize tools and equipment between clients. • Use protective measures to ensure the safety and well-being of clients and themselves. 4. Customer Interaction • Greet clients warmly and assess their nail care needs. • Offer recommendations on nail styles, treatments, and products. • Build relationships with clients to ensure repeat business and satisfaction. 5. Product Knowledge & Upselling • Stay updated on the latest nail care trends and techniques. • Promote and sell nail care products, such as polishes, lotions, or treatments. 6. Team Collaboration • Work collaboratively with other team members to provide a seamless spa or salon experience. • Assist in scheduling, inventory management, and maintaining salon supplies. Skills & Qualifications • Certified Nail Technician or relevant training in manicure and pedicure techniques. • Strong knowledge of nail and skin health. • Excellent communication and interpersonal skills. • Attention to detail and creativity in nail design. • Familiarity with salon software for booking appointments is a plus. Work Environment • Professional salon, spa, or mobile nail service setting. • Standing or sitting for extended periods while performing treatments. • Use of specialized tools and chemicals (e.g., acetone, nail polish remover, etc.).

We are an IT consulting company/MSP based in Manhattan, and we have been providing IT support for small to medium size businesses since 1992. We are looking for a self-motivated and well-rounded IT Specialist who has 3+ years of experience working for a Managed Services Provider (MSP) or IT Services firm. This is a Tier II/Tier III role that sets you on a path to become a senior level network engineer. We are a service-based company, so the ideal candidate must have not only solid technical skills but also the ability to interface with clients, communicate in a clear, professional manner and provide them with impeccable service on the daily basis. Responsibilities and Duties: You will be the first point of contact and work directly with our clients to resolve various technical problems via phone or email Respond to tickets, run diagnostic programs, isolate problems, determine and implement solutions Must be able to resolve 20 tickets daily Occasionally you might be asked to go to client’s site Troubleshoot issues related to applications, workstations, servers, networking, wireless, VOIP Perform account management and maintenance for various applications and systems (create or modify user accounts and permissions, reset passwords, install/reinstall applications, printers, check for updates, monitor backups) Follow-up with end users to provide status updates Communicate with customers at all levels of technical and non-technical skills sets We are looking for someone who has: Hands on experience supporting PC & Mac workstations, servers, networking devices Solid working knowledge of Windows servers/Active Directory/Group Policy High level of proficiency in the implementation and support of Office 365 environments Advanced networking knowledge (DHCP, DNS, VPN) A calm and focused approach to high-pressure situations in a client -driven environment Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality of service Sound understanding of customer support, operations, processes and ticketing Experience working for a Managed Services Provider (MSP), Outsourced IT company, or other IT Consulting Services Enthusiasm to serve customers Qualifications and Skills Must have at least 3 years of MSP experience Must have 5+ years of Help Desk experience Desktop support (Windows 7, 10 and Mac) Server support (Windows 2008/2012/2016/2019) Mobile support (iOS and Android) Windows domain environments Business cloud solutions (Office 365/ Dropbox / Google / AWS) Routing, Switching, and Firewall VLAN, DNS, DHCP, WiFi, VOIP, VPN Microsoft 365/Active Directory VMware, Hyper-V, Azure

Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment

We are seeking a bilingual (English & Spanish) Dental Recall Coordinator to join our team! If you are passionate about helping people, have a friendly and compassionate personality, and love working in a fast-paced, patient-focused environment, we’d love to hear from you. Key Responsibilities: Schedule patients for regular re-care visits and follow-up appointments. Communicate effectively with patients to ensure their needs are met. Utilize your sales skills to encourage patients to prioritize their dental health. Provide excellent customer service with empathy and professionalism. Qualifications: Must be fluent in both English and Spanish. Some knowledge of dental terminology and procedures is required but not a must. Prior experience in the dental field is preferred. Strong communication and interpersonal skills. Compassionate, detail-oriented, and passionate about helping people. Sales experience is a plus. Job Details: Part-time position with the potential to become full-time. Opportunity to grow within the team and advance your career. If this sounds like the perfect opportunity for you, we encourage you to apply and join our dedicated and caring team! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 25 per week Schedule: Monday to Friday Work Location: In person

Responsibilities: This position supports the management of the New York Branch application portfolio. This includes the following responsibilities for New York’s in-house applications and purchased third-party applications: · Incident Management · Monitoring of Application Services and Processes · Change Management and Implementation · Management of internal IT controls and policies related to the applications · Coordination of tests and documentation of enhancements This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ, Front Arena, EDW, etc.) This position requires coordination with Head Office colleagues and third-party vendors/consultants. Limited implementation work with SSIS, .Net, Python, and Tableau. (SQL Server Integration Services) ** Specific Tasks / Responsibilities** · Participating in status calls with business users, Head Office, and external consultants related to the application. · Ensuring all internal guidelines and requirements for the applications’ documentation, change management, and incident management are met. · Troubleshooting and resolving technical issues that arise in the applications. · Managing and implementing changes to the applications Miscellaneous Tasks /Responsibilities · Support local Help Desk Function when needed. Requirements/Qualifications · .NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio · Azure DevOps · Python · MS SQL, SSIS, SSRS (SQL Server Reporting Services) · Tableau is a plus · Windows Server, IIS · Effective communications & organizational skills · Able to work, self-sufficiently · Service orientation and attitude · Project Management, Test Management, & Business Analysis Skills · Bachelor’s Degree (Computer Science, Information Technology) · Financial Industry background · 2 + years’ experience BENEFITS: · 100% of the health insurance premium paid by the Bank…medical, dental, vision, Group Term Life up to 2X’s base salary, STD, LTD · Health Reimbursement equal to: Single -$2,050 / Family - $4,050 · FSA · Commuter Benefit Subsidy - $65 · Tuition Reimbursement

Outside Sales Manager Sales & Marketing OUTSIDE B2B SALES MANAGER POSITION WITH T-MOBILE BW MANAGEMENT NYC LLC We are looking for an experienced, initiative, and creative candidate as the sales manager at T-MOBILE. We need a specialist who can take full control of T-MOBILE For Business products/services sales and increase our brand awareness. As the Sales Manager, you will be building your own team. This will include recruiting, training, overseeing, and leading a diverse team. You will also need to motivate the team, monitor and asses the sales market, look for profitable sales solutions, and attract new customers. At T-MOBILE, we offer a competitive compensation, a friendly team, and career opportunities. We are most interested in your professional growth and passion for your work. If you feel you have the ambitions and skills to become our sales manager, contact us and get your dream job! Duties and Responsibilities Evaluation of the customer needs, product/service features, and competitors. Setting individual sales targets. Elaboration of the marketing strategy and a sales business plan. Coordinating and coaching the sales team. Skills and qualifications Proven work experience as a sales manager, sales representative, or another similar job position. Education in sales, management, accounting, business, or another related field. Leadership skills. Expert knowledge of sales and marketing tools and ability to use them according to the current business goal set. Strong analytical skills. Additional position options This is a hybrid role and you can work from home. We have a great work life balance Join Us: To apply, contact our Recruiting Team. Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week

About us: NYC IVF is a growing boutique fertility clinic in the heart of Manhattan. Our mission is to provide individualized, personal care to all our patients. Our luxurious 5th ave location welcomes patients and our in house lab and operating room ensures they never have to leave the comfort of our clinic for treatment. Our testimonials and success rates speak for themselves but we need someone who can effectively promote our value proposition. To Apply: Please submit a resume along with a portfolio (any size, any content type) Responsibilities: We are looking for someone to independently manage all aspects of our marketing in house. Successful candidates are those who are strong in both creative and analytics. Digital Coordinate with our Google Ads/Analytics team to manage and optimize paid ads and keywords Continually optimize SEO and website Create and post new social media content through IG, FB, and Twitter Create newsletters and blog post for our website based on social media research (as above) and scientific research - specifically, breaking down complex procedures into digestible posts Creative Plan campaigns for content on various social media Film videos and take photographs for our online platforms Plan and execute new ideas to engage target demographic, such as in person events Strategy & Analytics Effectively communicate and report analytics and progress to stakeholders Follow and search for trends in IVF (conversations online, frequent questions) to generate original content and campaigns Diagnose current media strategy and develop new strategies to create a clear path forward for increasing patient acquisition Eligibility: Video and photo editing experience Experience in leading digital marketing and analytics Experience in graphic design is a major plus, but we also have templates Motivation to grow our online presence, find ways to translate that to patient volume, and help more people realize their goal of becoming parents Eagerness to learn and write about our field An excellent candidate will have/develop a strong knowledge of our field of work and our clinic Ability to work independently Location: Must be able to come into our Midtown office 2-3 times per week for generating content Otherwise timing is flexible! Compensation and benefits: Salary range $50k depending on skills. Incentive plan based on patient volume generation with a goal of approximately $30k ($80k in total compensation with potential upside depending on performance) Complementary services at our clinic* Tuition assistance* Opportunities for career advancement with our company *Additional eligibility applies