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Now Hiring: Physical Therapists - Perfect for Newly Graduated Professionals! Location: Greater Baltimore, MD Are you a newly graduated Physical Therapist looking for the perfect blend of mentorship and independence to launch your career? FOX Rehabilitation's innovative Emerging Professionals Mentor Program is the perfect place to start! Why? You'll get an exciting career on a team that's revolutionizing care for older adults while enjoying all the support you need to become a confident, successful, well-rounded professional. Why FOX? Founded in 1998, FOX was the first private practice in the U.S. to provide outpatient services in a home setting, giving our clinicians the flexibility and autonomy they need while ensuring top-tier, 1:1 patient care. We're a nationally recognized organization with over 4,000 PTs, OTs, and SLPs, and still growing! What You'll Love: • Mentorship & growth: Gain a dedicated mentor and hands-on training to help you become a confident, well-rounded clinician., • No prior in home or home health experience required: Treat in a rewarding setting that gives you the training, support, and mentorship to help you succeed, • Manageable caseload: See 6-8 patients per day on average, so you can focus on delivering exceptional care-without feeling overwhelmed!, • 1:1 care & 60-minute sessions: Provide high-quality, individualized treatment-no double-booking!, • Flexible schedule: You set your own schedule-no nights or weekends required!, • Additional income & referral bonuses: Supplement your income by treating additional patients or get bonuses by referring a classmate or colleague, • Comprehensive benefits: Get Health, Vision, Dental and 401K plans with discretionary employer match Paid Time Off (PTO) plan and holidays to all eligible employees Who We're Looking For: • A licensed (or soon-to-be licensed) Physical Therapist in STATE, • Graduate from an accredited PT program, • Current CPR Certification, • Exceptional patient service delivery, outstanding interpersonal skills, and consistent ability to demonstrate clinical excellence, as well as a desire to develop professionally, • A passion for patient-centered care, • Basic computer literacy At FOX, you'll be part of a mission-driven organization where you can grow, thrive, and make a lasting impact. If you're ready to start your career with support, flexibility, and purpose - FOX is the place for you! Apply today and take the first step toward a fulfilling career with FOX Contact FOX Now! Kelly Schlindwein, Clinical Career Specialist 856-816-1034 You can also text FOX to 609-853-5114 to learn more! #LI-KS3 FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In Maryland, the standard base pay range for a Full-Time role is $70,000 - $110,000 annually with an opportunity to earn more. Part-Time and FOX Flex (PRN) will be pro-rated.

General Summary of Position MedStar Health is looking for a Radiology Technologist to join our MedStar Health Urgent Care team! As a Radiology Technologist, you will perform clinical and administrative duties in the MedStar Health Settings consistent with policies & procedures. Works under the supervision of a physician and performs patient intake, standing orders or protocols, venipuncture, laboratory testing and patient follow up. Will also administer oral, IM, SC, or intradermal medications when ordered by a provider, after demonstrating competency to the Clinical Professional Development Specialist or designee. Clinical Care Specialists (CCSs) certified as Radiologic Technologists also perform and transmit X-ray diagnostic images. This position documents as appropriate in the medical record and supports optimal patient flow. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! Primary Duties: * Adheres to MedStar Health Code of Conduct and its Compliance plan; complies with governmental and accreditation guidelines, completing all scheduled training including, but not limited to, safety, infection control, OSHA, CPR (Cardiac Pulmonary Resuscitation), EMR (Electronic Medical Record), general compliance, harassment, and service. Cleans, stocks, and sterilizes equipment in addition to cleaning and preparing patient rooms for care delivery. Delivers patient care consistent with policy and with high regard for patient/ employee safety and quality of care. * Embraces new technology and use of the electronic health record. Manages patient flow with consistent and frequent communication with patients/family and genuine regard for their time and comfort. Performs other testing and care consistent with the scope of the MedStar Health practices including, but not limited to, spirometry/ PFTs, patient vitals and BMI, EKGs, vision and hearing test, splinting, and general patient care under the supervision of the medical provider. Performs patient follow up calls for lab tests, patient experience, and clinical results in accordance with policy and in a professional manner. * Performs venipuncture and selected patient and laboratory testing (point of care); initiates care pathways in accordance with policy. Performs x-rays in accordance with medical provider orders; forwards images to the appropriate radiologist for overreads; maintains x-ray equipment and adheres to safety standards. Promotes an atmosphere of respect toward patients, families, vendors, employers, and co-workers. Communicates professionally. * Provides care consistent with MedStar's mission, vision, and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Serves as a patient escort throughout the care process and assists in patient discharge, assuring clarity for the patient or family member(s). Supports new clinical and service initiatives; seeks opportunities to improve care and the patient experience. * Supports other members of the team during downtime or bottlenecks in patient processing. Understands and participates in basic computer and patient intake skills at the front desk. Supports the medical provider in patient examination, testing and education. Under medical provider supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular after demonstrating competency to the Clinical Professional Development Specialist or designee. Qualifications: * Associate degree required and completion of an approved Radiology Technologist program * ARRT (American Registry of Radiologic Technology) certification required * Maryland, Virginia, or DC state license required * Externship in a medical or ambulatory health setting preferred * 2 years of medical office experience preferred * BLS (Basic Life Support) certification This position has a hiring range of $29.15 - $51.68

General Summary of Position Now offering a limited-time $10,000 sign-on bonus! MedStar Health is looking for a Radiology Technologist to join our MedStar Health Urgent Care team! As a Radiology Technologist, you will perform clinical and administrative duties in the MedStar Health Settings consistent with policies & procedures. Works under the supervision of a physician and performs patient intake, standing orders or protocols, venipuncture, laboratory testing and patient follow up. Will also administer oral, IM, SC, or intradermal medications when ordered by a provider, after demonstrating competency to the Clinical Professional Development Specialist or designee. Clinical Care Specialists (CCSs) certified as Radiologic Technologists also perform and transmit X-ray diagnostic images. This position documents as appropriate in the medical record and supports optimal patient flow. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! Primary Duties: * Adheres to MedStar Health Code of Conduct and its Compliance plan; complies with governmental and accreditation guidelines, completing all scheduled training including, but not limited to, safety, infection control, OSHA, CPR (Cardiac Pulmonary Resuscitation), EMR (Electronic Medical Record), general compliance, harassment, and service. Cleans, stocks, and sterilizes equipment in addition to cleaning and preparing patient rooms for care delivery. Delivers patient care consistent with policy and with high regard for patient/ employee safety and quality of care. * Embraces new technology and use of the electronic health record. Manages patient flow with consistent and frequent communication with patients/family and genuine regard for their time and comfort. Performs other testing and care consistent with the scope of the MedStar Health practices including, but not limited to, spirometry/ PFTs, patient vitals and BMI, EKGs, vision and hearing test, splinting, and general patient care under the supervision of the medical provider. Performs patient follow up calls for lab tests, patient experience, and clinical results in accordance with policy and in a professional manner. * Performs venipuncture and selected patient and laboratory testing (point of care); initiates care pathways in accordance with policy. Performs x-rays in accordance with medical provider orders; forwards images to the appropriate radiologist for overreads; maintains x-ray equipment and adheres to safety standards. Promotes an atmosphere of respect toward patients, families, vendors, employers, and co-workers. Communicates professionally. * Provides care consistent with MedStar's mission, vision, and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Serves as a patient escort throughout the care process and assists in patient discharge, assuring clarity for the patient or family member(s). Supports new clinical and service initiatives; seeks opportunities to improve care and the patient experience. * Supports other members of the team during downtime or bottlenecks in patient processing. Understands and participates in basic computer and patient intake skills at the front desk. Supports the medical provider in patient examination, testing and education. Under medical provider supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular after demonstrating competency to the Clinical Professional Development Specialist or designee. Qualifications: * Associate degree required and completion of an approved Radiology Technologist program * ARRT (American Registry of Radiologic Technology) certification required * Maryland, Virginia, or DC state license required * Externship in a medical or ambulatory health setting preferred * 2 years of medical office experience preferred * BLS (Basic Life Support) certification This position has a hiring range of $29.15 - $51.68

You Belong Here Position Summary: The Physical Therapist Assistant specializing in Acute Care: • Works under the supervision of the Team Coordinator and/or Clinical Specialist, and leadership of the Rehab Therapy Services Team Leader, Supervisor and/or Inpatient or Outpatient Manager, • Implements a treatment program as established by a licensed PT which is designed to return patients to their maximum level of function, • Works collaboratively with all members of the multidisciplinary health care team to maximize patient and team outcomes, • Prompts improvement of service, department and hospital systems to benefit patient care, • Incorporates and operationalizes the goals and objectives of the organization Education: Completion of an Associate Degree from an accredited Physical Therapist Assistant program Required Licensure, Certification, Etc. Licensure from State of Maryland, Board of Physical Therapy Examiners.. Current AHA Healthcare Provider Certification. Work Experience: Successful completion of clinical internships as required by academic program. Salary Range: Minimum $26.19/hour - Maximum $43.24/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

ARMStaffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Towson, Maryland. Job Description & Requirements • Specialty: Labor and Delivery, • Discipline: RN, • Start Date: 10/13/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights Shift: 7:00 PM - 7:30 AM Position Overview: We are seeking a dedicated Registered Nurse with experience in the Mother-Baby unit to provide exceptional care to mothers and newborns. The RN will assess patient needs, develop nursing diagnoses, and implement care plans. This position requires strong clinical skills, compassionate patient interaction, and the ability to work collaboratively within a healthcare team. Key Responsibilities: Assessment: • Compile patient databases and formulate nursing diagnoses based on comprehensive physical assessments and interviews., • Anticipate the need for interventions by other healthcare disciplines., • Initiate and update individualized nursing care plans, integrating scientific and psychosocial principles., • Perform clinical nursing skills independently and administer medications, IV therapy, and treatments with accuracy., • Initiate emergency procedures as needed, delegate tasks to ancillary personnel, and document patient care in medical records., • Manage daily patient assignments, setting appropriate priorities., • Develop, document, and implement educational resources for patient teaching and discharge planning., • Minimum of 2 years of experience in a Mother-Baby unit is required., • Comfortable managing a patient ratio of 1:8., • Previous travel experience is required; first-time travelers will not be considered unless they have worked at least at 2 different organizations in the Mother-Baby unit., • Current RN license in Maryland, along with NRP and BLS certifications, is mandatory., • COVID vaccination status required (declinations not accepted)., • Two supervisory references (one from within the last 6 months and one from the last 12 months)., • Health & Retirement Benefits: Day-1 access to extensive benefits including Medical, Vision, Dental, Life, and more…, • Complimentary Onboarding: We pay for your onboarding including Physicals, TITERS, and everything else. A dedicated Onboard Specialist will schedule your appointments to help you focus on patient care., • On-Call Support: Our on-call support team is available 24/7, 365 days a year for any clinical assistance you may need., • 401k Retirement Savings Plan: After a qualifying waiting period, employees can participate in our 401k plan with a company match. We’re not the only ones who think ARMStaffing should be your first choice. Here’s why: • SIA's Top-50 Fastest Growing Healthcare Staffing Firms — 2019, • SIA's Largest Healthcare Staffing Agencies in the U.S. — 2023, • Celebrated as a Top Workplace in the Lehigh Valley — 2022, 2023, • Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics ARMStaffing Job ID #33768260. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Mother-Baby / Post Partum,19:00:00-07:00:00 About ARMStaffing Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel. \n As a leader in medical staffing, we cover every segment of the healthcare market and take pride in our ability to exceed our clients' expectations. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. \n We also make it a point to develop and maintain close relationships with staffing and office managers to ensure clear communication and proper placements based on the client's criteria. This allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences. \n Our goal is to offer unparalleled service to our valued healthcare clients, regardless of facility size or location, and to maintain a top-notch workforce of qualified, dedicated and medical professionals. \n The Experts in Healthcare Recruiting \n\n • Local and travel contracts\n, • Temp-to-perm employment\n, • Direct-hire personnel\n, • Per Diem\n, • Staffing for every segment of the healthcare industry including, RNs, LPNs, and CNAs, and Allied Health Professionals\n, • Long-term contracts, block scheduling and per diem staffing options\n, • 24-Hour customer service and on-call support 365 days a year\n, • Full-time, registered nurse on staff to provide screening, background, and reference checks\n, • Long-term and temporary career options with outstanding employee benefits\n, • Medical Benefits\n, • Company-matched 401K\n\n

With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you—helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Weekly Gross Pay: $1593.00 - $1793.00 Location: Bel Air, MD, United States Start date: 10/6/2025 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Other Certifications: ARRT(CT)/BCLS/BLS - American Heart Association Titan Medical is looking for travelers to fill a Travel CT Technologist position for a 13 week assignment in Bel Air, MD! Call Titan for additional details. (866) 332-9600

With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you—helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Weekly Gross Pay: $2615.00 - $2815.00 Location: Olney, MD, United States Start date: 10/7/2025 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Day (5x8) Certifications: BCLS/BLS - American Heart Association/ARRT(R)/RCIS Titan Medical is looking for travelers to fill a Travel Cath Lab Tech position for a 13 week assignment in Olney, MD! Call Titan for additional details. (866) 332-9600

With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you—helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Weekly Gross Pay: $1901.00 - $2101.00 Location: Baltimore, MD, United States Start date: 9/22/2025 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Night (3x12) Certifications: PALS/ACLS/BCLS/BLS - American Heart Association/NRP/RRT Titan Medical is looking for travelers to fill a Travel Respiratory Therapist position for a 13 week assignment in Baltimore, MD! Call Titan for additional details. (866) 332-9600

About The success and safety of every mission depends on getting needed supplies, materials and equipment at a moment's notice. The service members of the Purchasing, Supply and Logistics community make sure America's Navy has what it needs, when it needs it. Officer positions in the Supply Corps are available to college graduates, and Logistics Specialist (LS) positions are available to those without a degree. Qualifications and Requirements Officer Qualifications This Officer position requires at least a four-year degree. Degrees in business, science, technology, engineering and mathematics are preferred but not required. A graduate degree is preferred by not required. Enlisted Qualifications A high-school diploma or equivalent is required to become an Enlisted Sailor in the Logistics Specialist field. Those seeking this position must be able to work well with people in a customer service environment. Good arithmetic, verbal and writing skills, as well as recordkeeping skills, are also very important. General Qualifications All candidates must also be: U.S. citizens, willing to serve worldwide, and qualified for sea duty. General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before. Learn more about life in the Navy at

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 16 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 1638 Ruxton Avenue, LLC, Baltimore, MD 21216. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (8) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1638 Ruxton Avenue location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Monday, Wednesday and Fridays of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming s

Job Description Tier 2/3 Care Team Engineer Team Lead – Technical Resource, Education & AI Tools Specialist Location: Baltimore, MD (Hybrid/On-Site as needed) Company: Avid Practice Are you a compassionate, skilled IT professional ready to guide a team and help clients thrive? At Avid Practice, we’re redefining support for small and mid-sized businesses—and we need a Tier 2/3 Engineer Team Lead who excels in technical expertise, collaboration, and continuous learning. About Us Avid Practice is a boutique Managed IT Service Provider (MSP) supporting organizations with 10–200 employees started in 2003. We believe in proactive care, perpetual improvement, and building strong, empathetic partnerships with our clients and our team. The Opportunity As a Team Lead, you’ll be the technical anchor for our Care Team, bridging communication and process between our technical resources and our project implementation team. You’ll serve as a leader in education and technical knowledge, guiding engineers, facilitating collaboration across teams, and providing critical support for client environments. Key Responsibilities • Technical Resource Leadership: Coach and mentor Care Team tier 1/2 associates, providing guidance, troubleshooting support, and fostering ongoing technical development., • Team Collaboration: Work closely with the Project Team to synchronize efforts, share best practices, and ensure seamless client experiences., • Education & Knowledge Sharing: Lead educational initiatives for staff, including workshops, training, and resource development to elevate the team’s expertise., • PSA Tool Management: Serve as a primary assist for managing and optimizing the HALO PSA platform, ensuring accurate workflows, reporting, and client success., • AI Tool Champion: Leverage advanced AI tools to continually improve support workflows, automate repetitive tasks, and recommend smarter, more efficient IT solutions for clients and the team., • Proactive Support: Maintain best practices in infrastructure management across Azure, Microsoft 365, Windows Server, networking, backup/business continuity, and security tools, while identifying areas for improvement and risk mitigation., • Client Engagement: Communicate empathetically and effectively with clients, translating technical solutions into straightforward language that builds trust and confidence., • 10+ years MSP technical/support experience, • Expert knowledge in Azure services, Microsoft 365 administration, Windows Server, networking, firewalls (Unifi/Meraki/Ubiquiti/Sonicwall), DNS, backup solutions (Datto, Acronis), and RMM tools., • Skilled with PSA software (HALO PSA strongly preferred), • Proven educator with experience mentoring or training technical teams, • Hands-on familiarity with AI-based IT tools for automation and support efficiency, • Excellent communicator—clear, empathetic, and persuasive with both technical staff and clients, • Collaborator and team builder able to energize, motivate, and resolve issues constructively, • Direct impact on client and team success, not just projects, • Supportive, methodical, and growth-oriented environment, • Opportunities to champion new technologies and educational initiatives Questions? Reach out directly—I look forward to meeting you. All the best, Shawn Levin President, Avid Practice Company DescriptionSince 2003, Avid Practice has empowered businesses, nonprofits, multi-family properties, and small- to mid-sized organizations—including law firms, medical practices, manufacturing companies, hospitality providers, and accounting firms—with exemplary managed IT, cybersecurity, and smart technology solutions. With over two decades of experience, our dedicated consultants and engineers collaborate closely with each client, aligning strategic security frameworks with long-term business objectives and informed decision-making. We specialize in managed IT services, cybersecurity, smart property technology, and low-voltage infrastructure consulting, delivering tailored, enterprise-grade solutions that address the unique requirements of each client. Our personalized, security-first approach streamlines technology management, integrating disparate systems into cohesive platforms that enhance security, operational efficiency, and business profitability. At Avid Practice, technology serves as the foundation—but our mission extends beyond it: to empower organizations through strategic alignment of security, data-driven insights, and innovative technology solutions. By translating data into actionable intelligence, we help clients reduce operational costs, elevate resident and customer experiences, and safeguard their organizations by aligning with robust cybersecurity frameworks. We take great pride in our people and cultivate a supportive, collaborative culture where team members genuinely care for one another. Work-life balance, open communication, professional development, and mutual respect are central to our environment. Here, individual contributions are recognized, and expertise directly impacts both our company’s success and that of our valued clients. If you seek a meaningful, long-term role in a company committed to excellence, integrity, and authentic care, Avid Practice warmly invites you to join our team.Since 2003, Avid Practice has empowered businesses, nonprofits, multi-family properties, and small- to mid-sized organizations—including law firms, medical practices, manufacturing companies, hospitality providers, and accounting firms—with exemplary managed IT, cybersecurity, and smart technology solutions. With over two decades of experience, our dedicated consultants and engineers collaborate closely with each client, aligning strategic security frameworks with long-term business objectives and informed decision-making.\r\n\r\nWe specialize in managed IT services, cybersecurity, smart property technology, and low-voltage infrastructure consulting, delivering tailored, enterprise-grade solutions that address the unique requirements of each client. Our personalized, security-first approach streamlines technology management, integrating disparate systems into cohesive platforms that enhance security, operational efficiency, and business profitability.\r\n\r\nAt Avid Practice, technology serves as the foundation—but our mission extends beyond it: to empower organizations through strategic alignment of security, data-driven insights, and innovative technology solutions. By translating data into actionable intelligence, we help clients reduce operational costs, elevate resident and customer experiences, and safeguard their organizations by aligning with robust cybersecurity frameworks.\r\n\r\nWe take great pride in our people and cultivate a supportive, collaborative culture where team members genuinely care for one another. Work-life balance, open communication, professional development, and mutual respect are central to our environment. Here, individual contributions are recognized, and expertise directly impacts both our company’s success and that of our valued clients.\r\n\r\nIf you seek a meaningful, long-term role in a company committed to excellence, integrity, and authentic care, Avid Practice warmly invites you to join our team.

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2 HOLBROCK ESTATES AT 809 N ROSE STREET, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 16 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estate at 809 N Rose Steet, Baltimore, MD 21205. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of four (4) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 809 N Rose Steet location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across three affiliated organizations as follows:HOLBROCK ESTATES AT 809 N ROSE STREET, LLC:Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 12:00 AM to 9:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HOLBROCK ESTATES AT 809 N ROSE STREET, LLC HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming staffShift change must include:Medication counts and verification of the med cart logA briefing on residents currentl

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 16 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 1620 Druid Hill Avenue, LLC, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (12) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1620 Druid Hill Avenue location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 12:00 AM to 9:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncomi

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 12 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 12 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 3310 Eastern Avenue, 21224, MD 21205. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of four (4) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 809 N Rose Steet location. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 24 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 24-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Thursday, Friday and Saturday from 12:00 AM to 9:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming staffShift change must include:Medication coun

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 12 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 12 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 3021 Garrison Boulevard, LLC, Baltimore, MD 21216. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (12) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 3021 Garrison Boulevard location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 24 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 40-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Thursday, Friday and Saturday from 12:00 AM to 9:00 AM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming st

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professionalposition includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 16 of the total weekly hours allocated to Lighthouse Behavioral Health Center and 8 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Lighthouse Behavioral Health Center 1723 Gwynns Falls Parkway, LLC, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (16) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1114 and 1116 E 20th Street location. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 24 hours per week, with hours allocated across three affiliated organizations as follows:Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 8 hours per week (40% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 16 hours per week (60% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 24-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Thursday, Friday and Saturday from 4:00 PM to 1:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Residential care facility environmentPossible exposure to clients experiencing behavioral, psychiatric, or medical distressRequires flexibility and adaptability to changing priorities and resident needs FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (60% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5 (day shift house manager duties), Operations Supervisor 5 (night shift house manager duties), Registered Peer Supervisor (clinical peer recovery duties)ACCOUNTABLE FOR: Providing peer support, medication administration, shift leadership, and residential care in a licensed residential treatment facility in accordance with COMAR and ASAM regulationsALTERNATE TITLE(S): House Manager COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The House Manager is a supervisory-level direct care staff member responsible for ensuring safe, supportive, and compliant operations within a licensed residential setting. This position combines the duties of a House Manager, Medication Technician, and Direct Care Staff, including shift coverage, medication administration, resident supervision, documentation, and facility support. The House Manager is the on-site shift leader, coordinating with clinical and administrative teams to ensure consistent resident care, adherence to care plans, and regulatory compliance.SCHEDULED DUTIES AND RESPONSIBILITIES: Household & Facility OversightSupervise the day-to-day flow of the household, including resident routines, cleanliness, safety, and meal serviceMonitor facility supplies and cleanliness, submitting maintenance or restocking requests as neededLead and support other staff during the shift, ensuring coverage, timeliness, and policy adherenceConduct headcounts, room checks, and monitor resident whereabouts according to facility rules Medication AdministrationAdminister medications according to physician orders and delegating nurse protocolsDocument medication administration accurately and in real-time on designated MARs or electronic systemsMonitor residents for medication side effects, refusals, or errors and report to nursing/clinical teams as requiredEnsure medications are stored securely, organized, and in compliance with OHCQ or other governing body standards Resident Supervision & SupportProvide trauma-informed, person-centered care to residentsSupervise resident activities, behaviors, and hygiene to ensure safety and promote wellnessSupport activities of daily living (ADLs) such as bathing, dressing, meal preparation, and housekeeping assistanceEngage residents in therapeutic, recreational, or structured programming as assigned Documentation & CommunicationComplete shift notes, incident reports, medication logs, and resident records with accuracy and timelinessCommunicate clearly and respectfully with residents, staff, supervisors, and external partiesParticipate in shift handoffs and ensure continuity of care between shiftsReport behavioral, medical, or environmental concerns promptly to clinical supervisors Emergency Response & SafetyRespond to crises including behavioral escalations, medical emergencies, or environmental hazardsUse de-escalation skills and crisis protocols as trainedFollow facility fire, evacuation, and emergency response proceduresSupport resident transportation or accompany clients to off-site appointments, if needed UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Leadership and role modeling for direct care staffKnowledge of medication administration protocols (including 8 Rights of Med Administration)Ability to implement behavior support strategies, conflict resolution, and trauma-informed careStrong written and verbal communication skillsTime management, task prioritization, and attention to detail LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredCurrent Medication Technician Certification required (or ability to obtain within 90 days)CNA, GNA, or DSP experience preferredCPR/First Aid certification (required or must be obtained during onboarding)Minimum 1 year of experience in residential care, behavioral health, or related fieldMust pass criminal background check, OIG check, and drug screeningValid drivers license preferred FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 8 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise duri

Job Description TITLE: Psychiatric Rehabilitation Coordinator GENERAL SUMMARY: The rehabilitation coordinator, under the program manager and/or director, and the rehabilitation specialist will provide direct services to consumers in order to help them develop and/or restore their independent living skills. The rehabilitation coordinator will record reports of all activities and/or interventions in the consumer's medical record reports and provide feedback/reports to the appropriate professional staff. The rehabilitation coordinator is responsible for assisting in the development or implementation of the consumer IRP. PRINCIPAL RESPONSIBILITIES AND DUTIES: 1. Plan, organize and conduct rehabilitation assessment, evaluation, and intervention for a client on caseload, including orienting as well as ensuring the client's, family and/or legal guardian when permitted in participating and developing the client's individual rehabilitation plan., 2. Teach clients independent living skills, including identifying and addressing gaps in service provision as well as teaching client community integration skills., 3. Provide supportive counseling to severely emotionally distressed clients on caseload, as well as act as Client's Advocate when applicable., 4. Review and coordinate the collection of relevant information on referred client's background, social history, and past treatment interventions in order to develop rehabilitation plans with and for the clients. Communicating information regarding the progress of the client to referral source i.e therapist and/or psychiatrist., 5. Develop and implement individualized rehabilitation plans for assigned clients to meet individual needs, interests, abilities, and share information with clients on how to access community resources to meet their individual needs., 6. Collaborate bi-weekly with the therapist of each client on your caseload and document this collaboration in the monthly summary., 7. Attend mandatory monthly staff meetings., 8. Evaluate, monitor, and review individualized rehabilitation plans and assess individual progress in the treatment and make recommendations for modification, changes, or termination of the treatment., 9. Maintain records as required by established laws, policies, and administrative regulations including COMAR regulations., 10. Facilitate transition, discharge, termination, admission, and clinical supervision as scheduled in order to promote client services and follow-up care., 11. May act as a consultant to outside providers, school personnel, and medical staff on the individual needs of the client's caseload., 12. Consult with the program manager and other outside resources to coordinate services to clients outside of the KHS. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: · Effective communication and interpersonal skills to develop positive relationships with community organizations. · Ability and desire to work with and advocate for all populations, including the disabled. · Must possess a current MD State-issued Driver’s License and have a current driving record without points on it. WORKING CONDITIONS: 1. Normal activity-center environment, where there is no physical discomfort due to temperature, dust or noise. Depending on position, may have some exposure to cigarette smoke in an area designated for client smoking., 2. Offsite visits in clients' home environment., 3. Depending on a specific assignment, work requires travel between programs and services. REPORTING RELATIONSHIPS: 1. Must be supervised by the Rehabilitation Specialist, Program Manager, and/or Program Director. MINIMUM QUALIFICATIONS · High School. preferred BA degree in human services, art, or social services with at least one (1) year of experience working with clients with severe emotional or psychiatric problems is preferred · Or, a high school diploma High School with excellent writing skills, and some course work in social services or human services with at least 3 years of experience in providing rehabilitation services to clients with severe emotional problems. · Candidate must show documented experience in planning rehabilitation recreational or rehabilitation activities for clients with a physical, emotional, or medical disability. Company DescriptionA great place to work and passionate professionals with impeccable track record of success.A great place to work and passionate professionals with impeccable track record of success.

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 16 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 3021 Garrison Boulevard, LLC, Baltimore, MD 21216. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (12) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 3021 Garrison Boulevard location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 40-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 12:00 AM to 9:00 AM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and onc

Job Description:\n\nSalary: $15.00-$18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professionalposition includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 16 of the total weekly hours allocated to Lighthouse Behavioral Health Center and 8 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (18) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1723 Gwynns Falls Parkway location. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 24 hours per week, with hours allocated across two affiliated organizations as follows:Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 8 hours per week (40% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 16 hours per week (60% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 24-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Thursday, Friday and Saturday from 12:00 AM to 9:00 AM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Residential care facility environmentPossible exposure to clients experiencing behavioral, psychiatric, or medical distressRequires flexibility and adaptability to changing priorities and resident needs FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (60% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5 (day shift house manager duties), Operations Supervisor 5 (night shift house manager duties), Registered Peer Supervisor (clinical peer recovery duties)ACCOUNTABLE FOR: Providing peer support, medication administration, shift leadership, and residential care in a licensed residential treatment facility in accordance with COMAR and ASAM regulationsALTERNATE TITLE(S): House Manager COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The House Manager is a supervisory-level direct care staff member responsible for ensuring safe, supportive, and compliant operations within a licensed residential setting. This position combines the duties of a House Manager, Medication Technician, and Direct Care Staff, including shift coverage, medication administration, resident supervision, documentation, and facility support. The House Manager is the on-site shift leader, coordinating with clinical and administrative teams to ensure consistent resident care, adherence to care plans, and regulatory compliance.SCHEDULED DUTIES AND RESPONSIBILITIES: Household & Facility OversightSupervise the day-to-day flow of the household, including resident routines, cleanliness, safety, and meal serviceMonitor facility supplies and cleanliness, submitting maintenance or restocking requests as neededLead and support other staff during the shift, ensuring coverage, timeliness, and policy adherenceConduct headcounts, room checks, and monitor resident whereabouts according to facility rules Medication AdministrationAdminister medications according to physician orders and delegating nurse protocolsDocument medication administration accurately and in real-time on designated MARs or electronic systemsMonitor residents for medication side effects, refusals, or errors and report to nursing/clinical teams as requiredEnsure medications are stored securely, organized, and in compliance with OHCQ or other governing body standards Resident Supervision & SupportProvide trauma-informed, person-centered care to residentsSupervise resident activities, behaviors, and hygiene to ensure safety and promote wellnessSupport activities of daily living (ADLs) such as bathing, dressing, meal preparation, and housekeeping assistanceEngage residents in therapeutic, recreational, or structured programming as assigned Documentation & CommunicationComplete shift notes, incident reports, medication logs, and resident records with accuracy and timelinessCommunicate clearly and respectfully with residents, staff, supervisors, and external partiesParticipate in shift handoffs and ensure continuity of care between shiftsReport behavioral, medical, or environmental concerns promptly to clinical supervisors Emergency Response & SafetyRespond to crises including behavioral escalations, medical emergencies, or environmental hazardsUse de-escalation skills and crisis protocols as trainedFollow facility fire, evacuation, and emergency response proceduresSupport resident transportation or accompany clients to off-site appointments, if needed UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Leadership and role modeling for direct care staffKnowledge of medication administration protocols (including 8 Rights of Med Administration)Ability to implement behavior support strategies, conflict resolution, and trauma-informed careStrong written and verbal communication skillsTime management, task prioritization, and attention to detail LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredCurrent Medication Technician Certification required (or ability to obtain within 90 days)CNA, GNA, or DSP experience preferredCPR/First Aid certification (required or must be obtained during onboarding)Minimum 1 year of experience in residential care, behavioral health, or related fieldMust pass criminal background check, OIG check, and drug screeningValid drivers license preferred FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 8 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise durin

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 12 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 12 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 1620 Druid Hill Avenue, LLC, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (12) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1620 Druid Hill Avenue location. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 24 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 24-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Monday, Wednesday and Fridays of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professional position includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1Community Wellness Psychiatric Rehabilitation Program FOCUS #2HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 12 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 12 of the total weekly hours allocated to HolBrock Estates Supportive Housing Programs. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 1638 Ruxton Avenue, LLC, Baltimore, MD 21216. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (8) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1638 Ruxton Avenue location. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 24 hours per week, with hours allocated across three affiliated organizations as follows:HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 24-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Thursday, Friday and Saturday from 12:00 AM to 9:00 AM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 12 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Staff COMPANY: HolBrock Estates Supportive Housing Program HolBrock Estates Supportive Housing Program provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Staff at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming staffShift ch

Job Description:\n\nSalary: $15.00 - $18.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Direct Support Professionalposition includes responsibilities that span across the following two affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center FOCUS #2 Community Wellness Psychiatric Rehabilitation Program You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 24 of the total weekly hours allocated to Lighthouse Behavioral Health Center and 8 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS:The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (18) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1723 Gwynns Falls Parkway location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across two affiliated organizations as follows:Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 8 hours per week (40% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 24 hours per week (60% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 12:00 AM to 9:00 AM each day.COMPENSATION RANGE:Compensation for this position ranges from $15.00 to $18.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Residential care facility environmentPossible exposure to clients experiencing behavioral, psychiatric, or medical distressRequires flexibility and adaptability to changing priorities and resident needs FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 24 hours per week (60% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5 (day shift house manager duties), Operations Supervisor 5 (night shift house manager duties), Registered Peer Supervisor (clinical peer recovery duties)ACCOUNTABLE FOR: Providing peer support, medication administration, shift leadership, and residential care in a licensed residential treatment facility in accordance with COMAR and ASAM regulationsALTERNATE TITLE(S): House Manager COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The House Manager is a supervisory-level direct care staff member responsible for ensuring safe, supportive, and compliant operations within a licensed residential setting. This position combines the duties of a House Manager, Medication Technician, and Direct Care Staff, including shift coverage, medication administration, resident supervision, documentation, and facility support. The House Manager is the on-site shift leader, coordinating with clinical and administrative teams to ensure consistent resident care, adherence to care plans, and regulatory compliance.SCHEDULED DUTIES AND RESPONSIBILITIES: Household & Facility OversightSupervise the day-to-day flow of the household, including resident routines, cleanliness, safety, and meal serviceMonitor facility supplies and cleanliness, submitting maintenance or restocking requests as neededLead and support other staff during the shift, ensuring coverage, timeliness, and policy adherenceConduct headcounts, room checks, and monitor resident whereabouts according to facility rules Medication AdministrationAdminister medications according to physician orders and delegating nurse protocolsDocument medication administration accurately and in real-time on designated MARs or electronic systemsMonitor residents for medication side effects, refusals, or errors and report to nursing/clinical teams as requiredEnsure medications are stored securely, organized, and in compliance with OHCQ or other governing body standards Resident Supervision & SupportProvide trauma-informed, person-centered care to residentsSupervise resident activities, behaviors, and hygiene to ensure safety and promote wellnessSupport activities of daily living (ADLs) such as bathing, dressing, meal preparation, and housekeeping assistanceEngage residents in therapeutic, recreational, or structured programming as assigned Documentation & CommunicationComplete shift notes, incident reports, medication logs, and resident records with accuracy and timelinessCommunicate clearly and respectfully with residents, staff, supervisors, and external partiesParticipate in shift handoffs and ensure continuity of care between shiftsReport behavioral, medical, or environmental concerns promptly to clinical supervisors Emergency Response & SafetyRespond to crises including behavioral escalations, medical emergencies, or environmental hazardsUse de-escalation skills and crisis protocols as trainedFollow facility fire, evacuation, and emergency response proceduresSupport resident transportation or accompany clients to off-site appointments, if needed UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Leadership and role modeling for direct care staffKnowledge of medication administration protocols (including 8 Rights of Med Administration)Ability to implement behavior support strategies, conflict resolution, and trauma-informed careStrong written and verbal communication skillsTime management, task prioritization, and attention to detail LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredCurrent Medication Technician Certification required (or ability to obtain within 90 days)CNA, GNA, or DSP experience preferredCPR/First Aid certification (required or must be obtained during onboarding)Minimum 1 year of experience in residential care, behavioral health, or related fieldMust pass criminal background check, OIG check, and drug screeningValid drivers license preferred FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 8 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they a

Position is located in Annapolis Junction, MD (National Business Park) Amazon Web Services is looking for technical Cloud Consultants to put hands-on-keyboard building cloud-based solutions that advance the customer's mission and help them modernize. This position is for a highly technical consultant — ideally with AWS or cloud skills — that can dive deep and work with customers to develop, deploy, and optimize their cloud-based solutions. This position will work directly with the customer, both in and out of the customer's facilities. Do you like helping U.S. Intelligence Community agencies implement innovative solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches? We are looking for leaders to consult with customers through their toughest challenges. Our team collaborates across the entire AWS organization, including product and service teams, to get the right solution delivered and drive innovation based on customer needs. This position is a member of our senior staff; you’ll mentor other consultants and advise customers on their strategic initiatives. You’ll exercise autonomy in leading engagement teams, setting direction for technology, and delivering customer outcomes. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. We are looking for leaders to consult with customers through their toughest challenges. Our team collaborates across the entire AWS organization, including product and service teams, to get the right solution delivered and drive innovation based on customer needs. We are looking for someone who: • Wants to learn and bring the latest commercial cloud and distributed-systems technologies to national security customers’ most important missions., • Has a passion for bringing customers through the full cloud adoption journey: educating, training, designing, and ultimately building cloud solutions for a diverse and challenging set of missions. Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. 10040 • 7+ years of technical specialist, design and architecture experience, • 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience, • 7+ years of consulting, design and implementation of serverless distributed solutions experience, • 5+ years of software development with object oriented language experience, • 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, • 7+ years of external or internal customer facing, complex and large scale project management experience, • Bachelor's degree, or 7+ years of professional or military experience, • Experience leading software delivery teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ___. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Recruitment #25-003507-0001 OUR MISSION The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customer, the injured workers, and their employers, by providing an efficient forum for the resolution of individual claims. OUR VISION The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters. ABOUT US Together we profoundly touch the lives of so many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law. The Commission continues to provide services to our constituent partners at a level rarely met throughout the United States. The professionalism, work ethic, and technological acumen manifest in our operations allows us to smoothly and effectively manage the challenges which invariably arise. Every division within the agency plays a vital role in keeping us in the forefront nationally... GRADE 12 This position is eligible for a 3 grade/18% non-competitive promotion to an Assistant to the Commissioner II (grade 15 -$57,275 - $83,432 with growth to $92,108) after satisfactorily completing a training program and performing the full range of duties and responsibilities of the classification under general supervision LOCATION OF POSITION 10 E. Baltimore St Baltimore, MD 21202 Main Purpose Of Job The State of Maryland Workers' Compensation Commission is currently seeking a highly organized, problem-solving team player in its Hearings Division. The Hearings Division is responsible for providing the Commissioners with relevant information needed for the adjudication of workers' compensation claims. It is responsible for processing Orders, Settlements and correspondence as decided and determined by a WCC Commissioner. The main purpose of the position is to act as direct liaison to a Commissioner insuring that no administrative breakdowns occur during the absence of the Commissioner. The incumbent must perform extremely well in a high-pressure, high-volume job that requires close and often exacerbating contact with the public and the legal profession. The incumbent must have the ability and willingness to accept responsibility and act on his/her own judgment freeing the Commissioner from many details and allowing them to concentrate in hearing cases and dealing with adjunct legal matters to a far greater extent than would be otherwise possible. The incumbent must also possess the ability to multi-task insuring efficient workflow, specifically through prioritization and organization. The Commissioner's office functions efficiently, in great measure, due to the independent judgment and assertiveness of the Assistant. The Assistant to the Commissioner I position requires exercise of imagination, skill and tact and is essentially administrative and not secretarial. These positions are unique in that the incumbent must have the intellect to learn a considerable amount of law, not only to develop and process the great volume in incoming/outgoing legal documents but also to address inquiries made to the office by lawyers and insurance company representatives. The incumbent must have management talent to coordinate the flow of documents and information between the various divisions within the agency, the Commissioner's office being the hub around which all the others evolve concerning the adjudication of cases. Furthermore, the incumbent must have the tact to deal with the public, as well as public officials, employers, insurance carriers and lawyers on a daily basis. The incumbent must possess the ability to translate legal jargon into lay language to accommodate the needs of inquiries in a courteous and professional manner, using clear and concise verbal and written skills. In addition, the incumbent must possess the discretion to do all of the above while respecting the right of privacy and confidentiality of all those concerned. POSITION DUTIES Analyzes, prepares, calculates and processes legal Awards/Orders from the Commissioner’s decisions and legal documents submitted. Processes Subsequent Injury Fund (SIF) orders with minimal assistance and guidance. Addresses inquiries on Commissioner Duty days and in a Commissioner’s absence. Examines case documents for legal sufficiency prior to the hearing of a compensation claim. Coordinates the flow of legal documents and information between other divisions within the Commission and a Commissioner. Handles dockets, including but not limited to: reviewing, assembling and breaking down, pre and post data entry, emergency and special request scheduling and postponements. Researches and interprets workers’ compensation laws and regulations in order to provide a Commissioner with relevant information needed for the adjudication of workers’ compensation claims. Reviews US mail, interdepartmental mail and email for processing, answers phone, and walk- in requests and inquiries applying to Workers’ Compensation law, regulations and procedures. Prepares itinerary, leave requests and expense accounts, schedules appointments, telephone conferences/hearings and meetings for the Commissioner. Performs other duties as assigned. This position is responsible for activities relating to the processing of appeals for the Workers’ Compensation Commission in accordance with COMAR 14.09.11.1(a)(b)(c). Coordinates case management and interprets court orders and judicial reviews to ensure documents are filed in a timely manner in accordance with COMAR 14:09.11.1(a) and 14.09.11.3 MINIMUM QUALIFICATIONS Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years of experience in work requiring knowledge of the function, organization, procedures and governing laws and regulations of the Workers’ Compensation Commission. OR Six months experience providing paralegal support to a Workers’ Compensation Commissioner in the review, adjudication and processing of contested workers’ compensation claims. Notes: Candidates may substitute additional experience in work requiring knowledge of the function, organization, procedures and governing laws and regulations of the Workers’ Compensation Commission on a year-for-year basis for the required education. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Paralegal Specialist classifications or Paralegal Specialist specialty codes in the Legal and Kindred field of work involving workers’ compensation claims on a year-for-year basis for the required experience. SPECIAL REQUIREMENTS Demonstrated ability to accurately keyboard on a typewriter, a personal computer, computer terminal or word processor at a minimum of forty (40) words per minute is required. SELECTION PROCESS Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number (25-003507-0001) on any documentation to ensure timely processing. Submission of a resume is strongly encouraged. PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION Completed applications, required documentation, responses to supplemental questions and any required addendums may be mailed to: Workers' Compensation Commission Attn: Personnel Division 10 E. Baltimore Street, 7th Floor Baltimore, MD 21202 The MD State Application Form can be found online. For more information please email . TTY Users: call via Maryland Relay Workers' Compensation Commission is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

Job DescriptionDescription: Full Sail Media is seeking an exceptional, talented individual to join operations in our growing company as a Mail Services Specialist at our Baltimore location. Full Sail Media seeks driven individuals who share its passion for intuitive and quality print marketing and customer service surpassing that of our competition. We are looking for someone who has increasingly responsible experience within the commercial print industry; and mail room experience involving the sorting and preparation of materials for mailing. The ideal candidate for this role will be detail and customer service oriented. This is a unique opportunity for an individual with interest and experience to work and be involved with the delivery process of digital and offset print production. The Mail Services Specialist must possess excellent communication and interpersonal skills with clients and staff. The Mail Services Specialist candidates must be highly organized and be able to work efficiently on multiple projects to meet tight deadlines. The right candidate will be extremely well organized, detail-oriented and adept at maintaining multiple calendars. They will be accustomed to ever-changing, fast-paced deadline work and providing creative solutions with a "can do" and "team player" attitude. The basic duties below are necessary, however not limited to the following. JOB DESCRIPTION: Assist staff in planning and developing projects; sort, route and meter mail. The Mail Services Specialist will learn and perform the full range of assigned mail distribution duties. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 1. Utilizes software to program, monitor, operate, and control equipment and make adjustments to produce quality results., 2. Receive, schedule, and prioritize printing orders and operations; communicate with personnel regarding printing needs and time lines; assist personnel in the planning and development of printing jobs., 3. Receives, sorts, records, labels, weighs, and meters all outgoing U.S. mail and parcels; operates mail and mail inserter equipment to fold, stuff, sort, meter, and prepare high-volume mailings for mail collection., 4. Adheres to all appropriate related postal regulations, including bulk, express, and certified mail., 5. Serves as a resource to answer questions and advise staff on the proper procedures for processing U.S. mail., 6. Perform minor preventative and routine maintenance, not limited to regular cleaning, lubrication, minor repairs and adjustments to mailroom equipment, and schedule appointments for repair; signs repair invoices as needed., 7. Maintain work area in neat and orderly condition. Qualifications Knowledge of: 1. Current postal rates, regulations, and requirements for classes of mail and other materials., 2. Operations and maintenance of mail equipment, including meters folder/inserter machines and pressure sealers., 3. Standard business software and mail code/delivery databases and tracking systems., 4. Modern office practices, methods, procedures, techniques and equipment., 5. Safety practices and procedures., 6. Operational procedures, policies, rules and regulations specific to the assignment. Ability to: 1. Adjust and perform routine maintenance to equipment., 2. Produce quality work according to established production standards., 3. Produce quality work within established timelines and schedules., 4. Effectively and efficiently operate a computer terminal and a variety of software programs., 5. Communicate in a clear, concise, and effective manner, both orally and in writing., 6. Understand and carry out written and oral instructions., 7. Establish and maintain cooperative and effective working relationships., 8. Analyze situations and adopt an effective course of action., 9. Organize work, set priorities, and carry out assigned responsibilities independently., 10. Operate a variety of equipment in the production of printed, posted, and processed materials related to this position. Education, Training and Experience: A typical way of obtaining the knowledge, skills, and abilities outlined above is graduation from high school or G.E.D equivalent and one year of increasingly responsible commercial print experience; and mail room experience involving the sorting and preparation of materials for mailing or an equivalent combination of training and experience. Licenses; Certificates; Special Requirements: The ideal candidate will have a valid Maryland driver's license and the ability to maintain insurability under the company’s vehicle insurance policy. Additional Information PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the incumbent is regularly required to stand, walk, bend, twist, reach and kneel; distinguish equipment signal warnings and sounds; talk and hear both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. Incumbents are frequently required to lift/push/pull objects weighing up to 50 pounds. Specific vision abilities required by this job include close and distant vision and the ability to adjust focus. Mental Demands While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve complex problems; perform repetitive and highly detailed work; work with constant interruptions; interact with District management, staff, faculty, administrators, students, and outside agency contacts; WORK ENVIRONMENT The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work under typical warehouse conditions, and the noise level is higher.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 10-mile radius of store # 705247, located at: 4625 Falls Road, Baltimore, MD 21209. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

Job Description Therapeutic Recreation Therapist IV This is a Monday - Friday position with evenings 1 time per month for support groups and occasional for community outings. General Summary Delivers advanced recreational therapy services, through evaluation of patient needs, goal determination, and development of treatment plans according to the principles and practices of recreational therapy. Collaborates with leadership in identifying gaps and opportunities for professional development and performance activities. Assists leadership in the identification and resolution of complex clinical and operational issues. Assists with interviewing, orienting, training, and supervising team members. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. • Performs advanced recreational therapy services to patients in accordance with generally accepted standards, National Council for Therapeutic Recreation Certification scope of practice and code of ethics, and departmental and/or organizational policies and procedures., • Performs patient assessments and develops and implements individualized treatment plans incorporating leisure activities and techniques designed to meet their specific physical, cognitive, psychological, and leisure needs. Develops and maintains long- and short-term treatment objectives and re-evaluates and modifies treatment programs as necessary., • Records patient evaluations, re-evaluations and care provided in the medical record, in accordance with departmental documentation standards., • Informs patients, families, and interdisciplinary team members of evaluation results and plan for treatment and refers for further evaluation., • Plans and provides therapy education and counseling to individuals., • Participates in and ensures effectivestudent training and supervision based on departmental needs., • Ensures and facilitates interdisciplinary, safe, patient-centered care and delivers excellent customer service., • Collaborates with leadership in identifying gaps and opportunities for program development, professional development and advancement activities, and performance improvement. Supports the implementation of strategic organizational initiatives and goals., • Assists leadership in the identification and resolution of complex clinical and operational issues to assure high quality care, and efficient departmental operations. Facilitates a positive culture using core values, open communication, and collaborative judgment., • Assists in the selection, care, and maintenance of department diagnostic and treatment equipment, materials, and supplies and participates in decisions regarding the purchase of equipment., • Identifies, leads, and promotes professional development and advancement activities such as learning opportunities or areas of improvement. Provides mentorship and training to clinical team members., • Assists leadership with interviewing, orienting, training and supervising rehabilitation services team members. Contributes to performance evaluations., • Supports an open and goal-oriented work environment with established clear and concise work procedures and productivity standards., • Bachelor’s degree required., • 4 years of experience as a certified therapeutic recreation specialist, • Certified Therapeutic Recreation Specialist, • Current Basic Life Support (BLS)certification, • Ability to access, review, and integrate information from various sources to develop a treatment plan., • Strong verbal, written, and non-verbal communication skills, including the ability to instruct others., • Interpersonal skills to enable the therapist to establish and maintain rapport with the patient as part of the therapeutic relationship., • Ability to work collaboratively with a diverse healthcare team., • Ability to manage time and set priorities according to the job’s demands., • Ability to conceptualize and problem-solve in the management of the patient., • Ability to break down functional tasks to achieve patient-centered goals., • Ability to communicate effectively with team members and patients., • Ability and willingness to adapt hours of availability to variable and changing needs of the organization., • Ability to maintain confidentiality with patients and team members. All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $28.82 - $40.35, • Other Compensation (if applicable): n/a

Job Description:\n\nSalary: $30 - $45 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Registered Nurse position includes responsibilities that span across the following four affiliated organizations, all under shared leadership: FOCUS #1 Community Wellness Outpatient Mental Health Center FOCUS #2 Lighthouse Behavioral Health Center FOCUS #3 Community Wellness Psychiatric Rehabilitation Program FOCUS #4 HolBrock Estates Supportive Housing Programs You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as a 40-hour per week position, with a portion of your total weekly hours allocated to each organization. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. DIVISION: Operations ACCOUNTABLE TO: Operations Manager CLASSIFICATION: This is a full-time, W-2 employee position totaling 40 hours per week, worked over five scheduled days, with hours allocated across four affiliated companies as follows:Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 20 hours per week (50% of total weekly hours)Community Wellness Outpatient Mental Health Center (CWOMHC):Part-time, W-2 employee approximately 4 hours per week (10% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 10 hours per week (25% of total weekly hours)HolBrock Estates Supportive Housing Programs (HESHP):Part-time, W-2 employee approximately 6 hours per week (15% of total weekly hours) This role is one of two individuals collectively assigned to meet and exceed the COMAR-mandated leadership coverage requirements, which include:12 hours per week for a Primary and Backup Delegating Nurse at HolBrock Estates Supportive Housing Programs40 hours per week for a Psychiatric Rehabilitation Specialist and Behavioral Health Home Care Manager at Community Wellness PRP20 hours per week for a Registered Nurse at Lighthouse Behavioral Health Center Collectively, the two assigned professionals provide a total of 80 hours of leadership coverage per week, which exceeds the COMAR requirements for each organization as follows:HolBrock Estates Supportive Housing Programs (Primary and Backup Delegating Nurse Requirement):COMAR requires primary and backup coverage; the team provides 12 hours/week Exceeds requirement by 4 hours/weekCommunity Wellness PRP (Psychiatric Rehabilitation Specialist and Behavioral Health Home Care Manager Requirement):COMAR requires 40 hours/week; the team provides 40 hours/week Exceeds requirement by 0 hours/weekLighthouse Behavioral Health Center (Registered Nurse Requirement):COMAR requires 20 hours/week; the team provides 40 hours/week Exceeds requirement by 0 hours/week This structure ensures robust clinical leadership and regulatory compliance across all entities, with ample coverage to support oversight, team collaboration, and quality improvement initiatives. WORK SCHEDULE: Every Monday through Fridays of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $30.00 to $45.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Facilitate and document coordination with external primary care providers, as clinically appropriate and with proper consent.Educate clients and, when appropriate, caregivers on the purpose, effects, and risks of prescribed medications.Participate in interdisciplinary team meetings with HR, Scheduling, Patient Access, and other departments to support clinical and administrative needs.Collaborate with external agencies or treatment providers in cases involving shared clients or complex care needs.Ensure all documentation is completed within expected timeframes using ICANotes and is coded appropriately using evaluation and management CPT codes.Contribute to quality assurance, audit readiness, and performance improvement initiatives to ensure compliance with COMAR, CARF, Medicaid, and internal standards.Provide support and education to clinical staff related to medication protocols and service delivery expectations.Submit periodic reports and summaries related to administrative and clinical oversight duties. PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle.WORKING CONDITIONS: All work is performed in an office where staff is exposed to communicable diseases of patients.COMPETENCIES AND SKILLS:Prior experience working in a Health Home, PRP, or outpatient mental health programWorking knowledge of ICANotes, CRISP, or related EHR platformsPrior experience delivering community-based services or conducting field-based assessmentsCertified CPR Instructor or Medication Administration Trainer a plusMonitor and evaluate the effectiveness of treatment plansCollaborate with other healthcare professionals to provide comprehensive careEducate patients and their families about somatic health conditions and treatment optionsMinimum 2 years of experience in substance use, community health, or behavioral healthFamiliarity with MAT protocols and detoxification best practicesExperience working with vulnerable populations and trauma-informed care LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:Active Registered Nurse (RN) license in Maryland in accordance with COMAR 10.27.01Minimum 2 years of experience in community mental health or behavioral health settingsStrong knowledge of chronic disease management, behavioral health conditions, and medication monitoringFamiliarity with COMAR, CARF, and Medicaid regulationsDelegating nurse certificate from an MBON approved vendor FOCUS #1: CLASSIFICATION: Part-time, W-2 employee (approximately 4 hours per week / 10% of total weekly hours) ALTERNATE TITLE(S): Clinical RN, Behavioral Health Nurse, Medication Education Nurse COMPANY: Community Wellness Outpatient Mental Health Center Community Wellness Outpatient Mental Health Center (CWOMHC) is a person-centered behavioral health organization committed to improving the mental and emotional well-being of individuals and families across our community. We offer a full continuum of outpatient servicesincluding therapy, psychiatric evaluation, medication management, and care coordinationdesigned to meet the diverse needs of our clients in a compassionate and culturally responsive environment. CWOMHC supports holistic recovery by integrating somatic, behavioral, and rehabilitative care. Our interdisciplinary team is dedicated to fostering resilience, dignity, and empowerment through trauma-informed, evidence-based practices. We serve children, adolescents, and adults with a wide range of behavioral health conditions, always with a focus on accessibility, community connection, and client choice. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-9920 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 309-9920 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Registered Nurse is a critical part of the outpatient treatment team at CWOMHC, responsible for supporting psychiatric care delivery through direct nursing services and client education. Under the supervision of a Nurse Practitioner (NPP), the RN is authorized to bill incident-to services (99211, 36415, 96372) and must ensure nursing services align with standards set forth in COMAR 10.21.20.09 and COMAR 10.20.06. The RN provides medication education, performs health screenings, documents somatic health histories, and collaborates with primary care providers to coordinate whole-person care. ESSENTIAL FUNCTIONS & RESPONSIBILITIES BILLABLE CODES (INCIDENT TO NPP):99211: Nurse visit under supervision of a Non-Physician Practitioner (e.g., NP)36415: Blood specimen collection96372: Therapeutic or prophylactic injection (subcutaneous or intramuscular) Medication Administration & Client Education (per COMAR 10.21.20.09):Administer prescribed medications (e.g., injections) and document in accordance with 96372 billing standardsConduct medication education sessions with clients and, with consent, families or designated caregiversVerify client understanding of medication directions and adherence requirementsEducate clients on:Purpose and effects of each medicationBenefits, side effects, and symptom managementNutrition and dietary implications related to the medication regimenMonitor clients for medication response and potential adverse effectsEscalate medication issues to the prescribing provider or clinical team as needed Somatic Health Review & Primary Care Coordination (per COMAR 10.20.06):Document a detailed somatic medical history upon program admission, including:Allergies, chronic medical conditions, communicable diseases, neurologic issuesPast and current medications and treatmentsRecommendations for follow-up or evaluationFacilitate referrals to primary care providers for clients without an established PCPMaintain and document ongoing coordination with primary care providers regarding somatic needs, with proper consentCommunicate any changes in the clients health status or medication plan to appropriate staff or providers Preventive Health & Clinical SupportSupport clinical team with vitals monitoring, wellness checks, and health screeningsMonitor for indicators of unmanaged medical conditions and facilitate referralsEducate staff and clients on disease prevention, chronic condition management, and wellness strategiesParticipate in interdisciplinary team meetings and client case reviewsMaintain accurate, timely, and HIPAA-compliant documentation in the EHR FOCUS #2:CLASSIFICATION: Part-time, W-2 employee (approximately 10 hours per week / 25% of total weekly hours)ALTERNATE TITLE(S): Registered Nurse Substance Use Disorder (SUD) & MAT Services, Behavioral Health Nurse, MAT Program Nurse, Detox RN COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: Assume the role of Backup Registered Nurse for the following licensed residential treatment facilities:Lighthouse Behavioral Health Center at 1116 E 20th StreetLighthouse Behavioral Health Center at 1114 E 20th StreetLighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway The Registered Nurse (RN) at Lighthouse Behavioral Health Center is a key clinical member of the multidisciplinary team providing care to individuals with substance use disorders through Medication-Assisted Treatment (MAT) and detoxification services. The RN is responsible for conducting assessments, administering and monitoring medications (including psychotropics), providing supportive education, and ensuring documentation and care practices align with Medicare billing guidelines, PBHS Fee Schedule for Provider Type 50, and COMAR 10.47.02.08 and 10.47.02.10. This role plays an integral part in detox planning, medication safety, and care coordination for vulnerable clients in both outpatient and short-term stabilization settings. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Per Medicare Claims Processing Manual, Chapter 12, Section 30.6.7 & PBHS Fee Schedule (Provider Type 50):Conduct nursing assessments (W7310) for individuals entering MAT or SUD programsMonitor administration of medications (W7330), including methadone, buprenorphine, naltrexone, and other psychotropic agentsDeliver health education and supportive services (W7350) to enhance treatment adherence, safety, and wellness outcomesDocument all services in accordance with CMS CPT guidelines and Medicaid audit standards Per COMAR 10.47.02.08 Therapeutic Program SupportMonitor medication regimens for efficacy and safetySupport clients in completing at least 36 hours of therapeutic activity per week, which may include:Weekly individual counselingGroup counselingAlcohol and drug educationCareer counselingNutrition educationFamily servicesCollaborate with clinical staff to ensure these activities are scheduled and completed Per COMAR 10.47.02.10 Detoxification ServicesConduct or participate in physical examinations under MD/NP/PA supervisionComplete initial assessments and help draft individualized treatment plansAdminister and monitor medications, including psychotropics, as prescribedMonitor and document vital signs, withdrawal symptoms, and adverse reactionsSupport and execute discharge or transfer planning in collaboration with the care teamPerform or oversee mental health-focused assessments for patients on psychotropicsApprove assessments jointly with program physicianMaintain documentation in compliance with nursing an

Job Description Johnstone Supply is looking for a motivated sales professional passionate about HVAC solutions. Join our team and you’ll have the opportunity to grow our commercial HVAC business by building lasting client relationships, delivering innovative solutions, and exceeding sales goals. RESPONSIBILITIES: The responsibilities of the Commercial Sales Specialist include, but are not limited to: • Develop and implement sales strategies to increase market share for commercial HVAC products, • Identify and engage potential clients, including contractors, engineers,, • and facility managers, • Conduct site visits and assessments to understand client needs and recommend appropriate HVAC solutions, • Conduct customer sales visits regularly, • Prepare and deliver sales presentations, proposals, and product demonstrations, • Negotiate contracts, pricing, and terms of sale with customers, • Maintain relationships with existing clients to ensure customer satisfaction and repeat business, • Stay informed about industry trends, new products, and competitor activities, • Collaborate with internal teams (marketing, product, and purchasing) to ensure successful project execution, • Meet and exceed sales targets and performance metrics, • Attend industry events, trade shows, and networking opportunities, • Works with commercial team to help manage and support clients, • Ensure technical problems and parts availability issues are resolved effectively and promptly, • Participate in training to enhance product knowledge and equipment application skills, • Oversee communication with TSA’s, clients and commercial sales team, ensuring clear and professional interactions, • Maintain sales CRM software BENEFITS • Competitive pay, • Competitive medical, dental, vision, and prescription insurance coverage, • Bonus, • Earn PTO hours immediately, • Paid holidays, • Opportunities for development, • Bachelor’s degree in Business, Marketing, or a related field, • Minimum of 2 years of experience in commercial sales, or customer service, • Attention to detail and ability to multitask in a fast-paced environment, • Proficiency with computers and different software programs, • Degree in Engineering, Business or a technical related field, • Minimum of 2 years of experience in equipment sales in a B2B environment, • Attention to detail and ability to multitask in a fast-paced environment, • Proficiency with computers and different software programs, • Strong organizational and multitasking skills, • Computer literacy with Excel, CRM, ERP, and MFG design systems, • Experience coordinating commercial sales or construction projectsDesired, • Technical Value or Solution selling experience, • Field experience installing, servicing or commissioning electro-mechanical equipment Johnstone Supply -The Balsan Group Johnstone Supply, The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing. We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. business advice and support, warehouse design and management services, and much more! Core Values • Hungry, • Humble A5urwbRwdN

Job Description Looking for a career at a company that cares about you? Look no further! Preservation Management, Inc. is committed to creating a caring community for our employees and residents. PMI is currently looking for a passionate individual to join our team in Baltimore, MD as our Property Manager. This is a Senior, Section 8 property located in Baltimore City. What we you offer you: a full-time position with a competitive salary and a robust benefit package. Benefits include: • 16 days of Paid time off, • 12 paid holidays, • Medical, Dental, and Vision Insurance, • Paid Parental Leave, • Company Paid Life and Short-term disability Insurance, • Voluntary Life and Long-term disability Insurance, • 401(k) retirement plan with company match, • Tool Reimbursement Program, • Maintaining the physical, financial, and program integrity of the property, • Ensure exclusive use of state specific LIHTC and HUD documents in property management software, • Managing resident re-certifications, rent increases, utility allowance changes, occupancy level, controlled expenses, customer satisfaction, management reviews, REAC/Agency Inspections, etc., • Prepares all reports, including monthly management, weekly marketing, delinquency/occupancy, bad debt write-off, and expense reports., • Managing resident selection procedures to ensure adherence to Affirmative Fair Housing Marketing Plan and Resident Selection Criteria, • Prepare for all site REAC reviews, Management and Occupancy Reviews (MOR), Investor Site Reviews, and Low-Income Housing Tax Credit (LIHTC) reviews, • Help recruit, hire and train new employees assigned to the property, • 2 years of college or 5 years related property management experience preferred, • Experience with business computer systems and software such as Microsoft Excel, Word, Outlook, on-line database systems such as RealPage, • Certified in one of the following is preferred - CPM (Certified Property Manager), CPHM (Certified Public Housing Manager), LIHTC (Low Income Housing Tax Credit), or COS (Certified Occupancy Specialist) Preservation Management, Inc. (PMI) has been providing comprehensive residential property management services since 1990. We specialize in managing properties that utilize government subsidies and/or Low-Income Housing Tax Credits to provide affordable housing for low-income residents, including households with elderly and disabled members. PMI currently manages 95 apartment communities in 17 states. The company also provides resident services programs, tailored to the needs and interests of residents. Company DescriptionPreservation Management, Inc. (PMI) has been providing comprehensive residential property management services since 1990. We take great pride in the level of customer service we provide to our business partners and residents. Headquartered in South Portland, Maine, Preservation Management, Inc is a full-service residential property management firm with a nationwide footprint specializing in affordable residential multifamily, subsidized, and tax credit properties.Preservation Management, Inc. (PMI) has been providing comprehensive residential property management services since 1990. We take great pride in the level of customer service we provide to our business partners and residents.\r\n\r\nHeadquartered in South Portland, Maine, Preservation Management, Inc is a full-service residential property management firm with a nationwide footprint specializing in affordable residential multifamily, subsidized, and tax credit properties.

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer’s business location. The LS is expected to represent TireHub professionally in all customer interaction and maintain safe driving practices, all while delivering exceptional customer service and fostering strong customer relationships. When you say YES to something bigger: This position has a starting wage of $20.65 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub. Monday through Saturday – Fluctuating day shift hours Benefits summary: · Paid weekly on Fridays · Premium-Free Hubber Health Insurance · TireHub funded Health Savings Account · Additional benefit options including TireHub paid short/long term disability and life insurance benefits · Paid vacation and holidays PLUS your birthday off! · Parental leave programs · Build your financial future with 401k including TireHub match · Uniform program · Access to tire discounts, perks, and so much more! This position reports to an Assistant TLC Leader. The individual must exhibit the following TireHub core commitments: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Delivery Services · Vehicle Maintenance *Adjustments to these allocations are made as business needs evolve • Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans)., • Follows TireHub safety standards with respect to selecting, packing, counting, labeling, and palletizing customer orders and position them in designated locations using the bin locator system., • Operates equipment such as forklifts, order pickers and pallet jacks, ensuring adherence to safety protocols., • Conducts and participates in cycle counts, tallies, and labeling as part of regularly scheduled and annual inventory control procedures., • Collecting payments from customers on Cash on Delivery (COD) transactions., • Ensures vehicles remain clean and in good mechanical/physical condition., • Conducts pre/post-trip vehicle inspections daily and immediately report any operational issues or mechanical defects to the supervisor or designated person., • Completes all the necessary driver and vehicle maintenance logs, on a regular basis., • Ensure compliance with all TireHub policies and procedures., • Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned., • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives., • At least 1 year of general work experience., • Must have a valid driver’s license., • Must have a mimimum of 2 years of driving history, with a valid driver's license (does not include driver's permit)., • Excellent communication and customer service skills., • Repeatedly lift, pull, push and/or move tires (up to 50lbs) with or without mechanical assistance., • Capable of frequent bending, twisting and lifting., • Multitask in a fast-paced environment., • Accurately and efficiently load, unload and place tires in warehouse and delivery vehicles., • Work up to 35 feet above ground-level., • Work up to 8 hours per day on a forklift., • Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations., • Work independently and as part of a team., • Familiarity with Manifest, GPS and Navigation systems., • Must be able to maintain a forklift certification. · Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance. · Maybe required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.). · Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus. · Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations. · Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice. · Driving during the night or in inclement weather may be required. · Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. (These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws).

Job DescriptionOverview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients. Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success. This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. What You’ll Do: • Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language., • Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement., • Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Experts will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable., • Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship., • Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Who You Are: • Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software., • Familiarity with Circular 230, • Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location, • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax Live - Seasonal Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States.

Job DescriptionSelf-Determined Recovery, LLC (SDR) helps save lives by providing community-based, behavioral health services and housing for single individuals seeking treatment for substance use disorder. Who You AreYou demonstrate active listening, effective communication, customer service, problem solving, and empathy skills. Why Join our TeamWe offer an inclusive & relaxed environment, flexible working hours, comprehensive benefits for eligible employees, and onsite mentor assistance. How you will partner with our Participants. The Substance Abuse Counselor provides activities and individualized services for the outpatient program, designed to assist adult and adolescent consumers with recovery methods and maintenance. Responsibilities● Implement structured interventions outlined in the Person-Centered Plan.● Provide first-responder crisis response.● Research and propose natural and community support for persons served.● Provide support services in a manner that is safe, therapeutic, and free from abuse, neglect, and exploitation.● Case Management responsibilities (If assigned and monitored by Clinical Director).● Submit completed discharge date to the Medical Records Specialist for processing and filing.● Ensure case management, supervision, and service notes are completed in a manner consistent with Federal, State, and the Agency’s, statutes, rules, and policies and procedures● Maintain consistent communication with the Program Director regarding documentation, authorizations, consumer progress toward goals, and consumer satisfaction. QualificationsSubstance Abuse Board licensure or certification.● Licensed or certified as an alcohol and drug counselor by the Board of Professional Counselors and Therapists;● Approved by the Board of Professional Counselors and Therapists; or● Licensed, certified, or permitted under the Health Occupations Article, Annotated Code of Maryland to provide substance abuse treatment. Preferred Experience● One or more years of clinical experience.● Experience with and knowledge of the public MH/DD/SA system.

Job Description Background Cecelia Health is seeking exceptional Registered Dietitians (RDs) to join our innovative virtual specialty medical practice. We provide the training, tools, and support you need to focus on delivering care that transforms lives. We are looking for RDs who are passionate about helping people achieve their health goals and are excited about being part of a rapidly expanding company that is redefining specialty care delivery. The RD will provide intensive nutrition counseling and weight management education and support to enrolled participants with the goal of improving health outcomes. This is a part-time and independent contractor role. About Us Cecelia Health is a virtual specialty medical practice dedicated to improving cardiometabolic health outcomes across populations. We connect patients living with one or more chronic conditions to an expert clinician who helps them navigate day-to-day health management. Our platform addresses the clinical, behavioral, social, and emotional needs of patients with a proactive approach to support a range of conditions (diabetes, kidney disease, obesity /weight management, cardiovascular disease, and more). We are licensed in all 50 states. Why Join Cecelia Health • Tackle the obesity epidemic: Help solve one of our healthcare system’s biggest challenges by helping patients achieve and maintain a healthy weight, with or without medication., • Flexible schedule: Work remotely and set your own hours., • Clinician-centered philosophy: You are at the core of what we do, and we take your feedback seriously., • Grow as a professional: Get training from world-class telehealth clinicians and be a part of a team that is actively shaping how virtual care should be delivered., • Life-changing relationships: Build long-term relationships with patients to help them achieve lasting, transformative results., • Conduct intensive nutrition counseling and weight management education via phone, video, chat, text, and email., • Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians., • Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone meter)., • Support patients with dosing and titration of anti-obesity medications within established protocols., • Collaborate with team physicians and external providers to ensure comprehensive care., • Quickly establish rapport and therapeutic alliances with a diverse patient population., • Utilize motivational interviewing and other techniques to support behavior change., • Present online webinars as needed., • Consistently meet program metrics while maintaining high-quality care standards., • Complete all necessary documentation in a timely manner. Requirements and Experience, • Must be a Registered Dietitian credentialed by the Commission on Dietetic Registration. If required, must hold state licensure., • Certification from the National Certification Board for Diabetes Educators (NCBDE) as a Certified Diabetes Care and Education Specialist (CDCES) is strongly preferred., • Willingness and ability to add state licenses as needed to support member coverage., • Experience with anti-obesity medications is preferred., • Proficient in motivational interviewing techniques., • Able to incorporate constructive feedback to improve patient interactions., • Must have a private home office with high-speed internet for secure patient conversations., • Comfortable with advanced technology, including electronic medical records and various digital tools., • Demonstrated ability to adapt communication techniques to meet the needs of a diverse patient population., • Flexible schedule with a commitment to a minimum of 20 hours per week., • Cannot hold full-time employment elsewhere. Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws. Powered by JazzHR WEUCkgNzz6

Job DescriptionCompany Description Join the UM Rehab Team! At UM Rehab, we offer an unparalleled opportunity to work in a setting that seamlessly blends elements of acute care, outpatient therapy, and skilled nursing, creating a fast-paced yet deeply rewarding environment. Our dedicated units specialize in treating highly complex cases, including coma-emerging patients and individuals with behavioral challenges, ensuring they receive the specialized care needed for recovery. Our multidisciplinary team is equipped with the expertise and training to manage cases that many other facilities are unable to accommodate. Why Join UM Rehab? Diverse & Challenging Cases: Gain invaluable experience working with complex diagnoses that enhance your clinical skills and deepen of various complex injuries and illnesses and injury recovery. Collaborative Environment: Work closely with a multidisciplinary team that emphasizes teamwork, flexibility, and open communication, ensuring the best outcomes for patients. Supportive Team Culture: Be part of a hardworking, compassionate team that feels like family and is dedicated to making a meaningful difference in patients’ lives. Impactful & Rewarding Work: While the job can be emotionally demanding, the reward of seeing patients progress—and even hearing success stories long after discharge—makes every challenge worthwhile. At UM Rehab, we’re looking for professionals who are empathetic, adaptable, and passionate about patient care. If you’re ready to take your career to the next level in an environment where your skills and dedication truly make a difference, we invite you to join our team! Job Description Therapeutic Recreation Therapist IV This is a Monday - Friday position with evenings 1 time per month for support groups and occasional for community outings. General Summary Delivers advanced recreational therapy services, through evaluation of patient needs, goal determination, and development of treatment plans according to the principles and practices of recreational therapy. Collaborates with leadership in identifying gaps and opportunities for professional development and performance activities. Assists leadership in the identification and resolution of complex clinical and operational issues. Assists with interviewing, orienting, training, and supervising team members. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. • Performs advanced recreational therapy services to patients in accordance with generally accepted standards, National Council for Therapeutic Recreation Certification scope of practice and code of ethics, and departmental and/or organizational policies and procedures., • Performs patient assessments and develops and implements individualized treatment plans incorporating leisure activities and techniques designed to meet their specific physical, cognitive, psychological, and leisure needs. Develops and maintains long- and short-term treatment objectives and re-evaluates and modifies treatment programs as necessary., • Records patient evaluations, re-evaluations and care provided in the medical record, in accordance with departmental documentation standards., • Informs patients, families, and interdisciplinary team members of evaluation results and plan for treatment and refers for further evaluation., • Plans and provides therapy education and counseling to individuals., • Participates in and ensures effective student training and supervision based on departmental needs., • Ensures and facilitates interdisciplinary, safe, patient-centered care and delivers excellent customer service., • Collaborates with leadership in identifying gaps and opportunities for program development, professional development and advancement activities, and performance improvement. Supports the implementation of strategic organizational initiatives and goals., • Assists leadership in the identification and resolution of complex clinical and operational issues to assure high quality care, and efficient departmental operations. Facilitates a positive culture using core values, open communication, and collaborative judgment., • Assists in the selection, care, and maintenance of department diagnostic and treatment equipment, materials, and supplies and participates in decisions regarding the purchase of equipment., • Identifies, leads, and promotes professional development and advancement activities such as learning opportunities or areas of improvement. Provides mentorship and training to clinical team members., • Assists leadership with interviewing, orienting, training and supervising rehabilitation services team members. Contributes to performance evaluations., • Supports an open and goal-oriented work environment with established clear and concise work procedures and productivity standards., • Performs other related duties as assigned. Qualifications, • Bachelor’s degree required., • 4 years of experience as a certified therapeutic recreation specialist, • Certified Therapeutic Recreation Specialist, • Current Basic Life Support (BLS)certification, • Ability to access, review, and integrate information from various sources to develop a treatment plan., • Strong verbal, written, and non-verbal communication skills, including the ability to instruct others., • Interpersonal skills to enable the therapist to establish and maintain rapport with the patient as part of the therapeutic relationship., • Ability to work collaboratively with a diverse healthcare team., • Ability to manage time and set priorities according to the job’s demands., • Ability to conceptualize and problem-solve in the management of the patient., • Ability to break down functional tasks to achieve patient-centered goals., • Ability to communicate effectively with team members and patients., • Ability and willingness to adapt hours of availability to variable and changing needs of the organization., • Ability to maintain confidentiality with patients and team members., • Ability to effectively use various pieces of medical and therapeutic equipment Additional Information All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range: $28.82 - $40.35, • Other Compensation (if applicable): n/a

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 Lighthouse Behavioral Health Center LLC at 1723 Gwynns Falls ParkwayLLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 40-hour per week position, with approximately 24 of the total weekly hours allocated to Lighthouse Behavioral Health Center and 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 1723 Gwynns Falls Parkway, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (18) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1723 Gwynns Falls Parkway location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 40 hours per week, with hours allocated across two affiliated organizations as follows:Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)Lighthouse Behavioral Health Center LLC -Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1723 GWYNNS FALLS PARKWAY LLC:Part-time, W-2 employee approximately 8 hours per week (20% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 40-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Full Time - 40 hours - Monday to Friday 8 am to 5 pmCOMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Licensed residential behavioral health facilityHigh interaction with residents who may experience mental health or substance use crisesMulti-disciplinary, compliance-driven, peer-supported environment FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5 (day shift house manager duties), Operations Supervisor 5 (night shift house manager duties), Registered Peer Supervisor (clinical peer recovery duties)ACCOUNTABLE FOR: Providing peer support, medication administration, shift leadership, and residential care in a licensed residential treatment facility in accordance with COMAR and ASAM regulationsALTERNATE TITLE(S): CertifiedPeer Recovery Specialist COMPANY: LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1723 GWYNNS FALLS PARKWAY LLC LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1723 GWYNNS FALLS PARKWAY LLC is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Certified Peer Recovery Specialist provides recovery-based support, medication administration, and direct care to residents in a licensed residential treatment program. This role combines peer recovery, Certified Medication Technician (CMT), and House Manager responsibilities to support clients with co-occurring behavioral health and substance use disorders. Staff work under the supervision of Operations Manager 5 or Operations Supervisor 5, and collaborate with clinical, medical, and administrative teams. This position requires strong peer engagement, accountability, trauma-informed care, and adherence to model fidelity and treatment protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Peer Recovery Support & Resident EngagementProvide trauma-informed, person-centered peer support to residents based on shared recovery experiencesFacilitate or co-facilitate groups, recovery check-ins, and therapeutic recreational activitiesSupport residents in crisis de-escalation, relapse prevention strategies, and coping skillsEncourage treatment participation, goal setting, and progress in recovery plans Medication Administration (CMT Duties)Administer prescribed medications according to physician orders and delegating nurse supervisionAccurately document medication administration in Medication Administration Records (MARs)Report refusals, side effects, discrepancies, or adverse reactions to clinical or nursing staffEnsure proper storage, labeling, and counting of medications, including controlled substances Facility Oversight & Household DutiesMonitor resident behavior, headcounts, and maintain visual supervision as assignedEnsure common areas, resident rooms, and bathrooms remain clean and safeAssist with meal service, kitchen tasks, trash removal, and light housekeeping dutiesMonitor and report facility maintenance or safety concerns promptly Treatment & Documentation ComplianceSupport implementation of individualized treatment and service plansParticipate in monthly reviews of resident treatment progress and provide peer-based inputAssist with initial and ongoing assessments and diagnostic follow-ups every six monthsSubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as RESRBMaintain logs, shift notes, and communication forms in alignment with documentation standards Shift Leadership & CommunicationParticipate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming staffShift change must include:Medication counts and verification of the med cart logA briefing on residents currently off-site (e.g., hospital, home pass, appointments)Notification of any visitors currently in the facilityCommunication of any incomplete tasks or follow-up itemsUpdates on resident behavior concerns, incidents, or PRN medication useConfirmation of supply levels, safety issues, and facility concernsContact the Operations Manager 5 or Operations Supervisor 5 immediately in the event of any incident, the arrival of a state surveyor, or if emergency personnel are on the propertyCommunicate clearly with the clinical team, families (as appropriate), and within interdisciplinary meetings Health, Safety & Emergency ResponseFollow infection control, safety, and universal precaution protocolsRespond to behavioral and medical emergencies using approved proceduresSupport residents with CPR, first aid, or transport to care when necessaryParticipate in emergency drills and follow evacuation or lockdown procedures as directed UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Knowledge of recovery principles and co-occurring disorder treatmentExperience administering medications in residential settingsStrong interpersonal skills, empathy, and boundary-setting abilitiesDocumentation accuracy and attention to behavioral observationsProfessionalism under pressure and teamwork orientation LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredCertified Peer Recovery Specialist (CPRS) Maryland certification requiredCertified Medication Technician (CMT) credential requiredCPR/First Aid Certification (or must obtain within 30 days of hire)Minimum 1 year experience in residential behavioral health or substance use treatment preferredMust pass criminal background check, drug screening, and health screening (including TB)Ability to read, write, and communicate effectively in English FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 5)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordanc

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center, LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 Lighthouse Behavioral Health Center At 1116 E 20th Street LLC At 1114 E 20th Street LLC & Lighthouse Behavioral Health Center At 1116 E 20th Street LLC At 1116 E 20th Street LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 8 hours of the total weekly hours allocated to Lighthouse Behavioral Health Center, LLC, Lighthouse Behavioral Health Center at 1114 E 20th Street LLC, Lighthouse Behavioral Health Center at 1116 E 20th Street LLC andCommunity Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Lighthouse Behavioral Health Center LLC, Lighthouse Behavioral Health Center at 1114 E 20th Street LLC, Lighthouse Behavioral Health Center at 1116 E 20th Street LLC and Community Wellness Psychiatric Rehabilitation Program. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (16) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of Lighthouse Behavioral Health Center LLC, Lighthouse Behavioral Health Center at 1114 E 20th Street LLC, Lighthouse Behavioral Health Center at 1116 E 20th Street LLC and Community Wellness Psychiatric Rehabilitation Program location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across 4 affiliated organizations as follows:Lighthouse Behavioral Health Center,LLC:Part-time, W-2 employee approximately 8 hours per week (25% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 8 hours per week (25% of total weekly hours)Lighthouse Behavioral Health Center at 1114 E 20th Street LLC:Part-time, W-2 employee approximately 8 hours per week (25% of total weekly hours)Lighthouse Behavioral Health Center at 1116 E 20th Street LLC:Part-time, W-2 employee approximately 8 hours per week (25% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 12:00 AM to 9:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Licensed residential behavioral health facilityHigh interaction with residents who may experience mental health or substance use crisesMulti-disciplinary, compliance-driven, peer-supported environment FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 8 hours per week (25% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5 (day shift house manager duties), Operations Supervisor 5 (night shift house manager duties), Registered Peer Supervisor (clinical peer recovery duties)ACCOUNTABLE FOR: Providing peer support, medication administration, shift leadership, and residential care in a licensed residential treatment facility in accordance with COMAR and ASAM regulationsALTERNATE TITLE(S): Certified Peer Recovery Specialist COMPANY: Lighthouse Behavioral Health Center, LLC Lighthouse Behavioral Health Center, LLC is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Certified Peer Recovery Specialistprovides recovery-based support, medication administration, and direct care to residents in a licensed residential treatment program. This role combines peer recovery, Certified Medication Technician (CMT), and House Manager responsibilities to support clients with co-occurring behavioral health and substance use disorders. Staff work under the supervision of Operations Manager 5 or Operations Supervisor 5, and collaborate with clinical, medical, and administrative teams. This position requires strong peer engagement, accountability, trauma-informed care, and adherence to model fidelity and treatment protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Peer Recovery Support & Resident EngagementProvide trauma-informed, person-centered peer support to residents based on shared recovery experiencesFacilitate or co-facilitate groups, recovery check-ins, and therapeutic recreational activitiesSupport residents in crisis de-escalation, relapse prevention strategies, and coping skillsEncourage treatment participation, goal setting, and progress in recovery plans Medication Administration (CMT Duties)Administer prescribed medications according to physician orders and delegating nurse supervisionAccurately document medication administration in Medication Administration Records (MARs)Report refusals, side effects, discrepancies, or adverse reactions to clinical or nursing staffEnsure proper storage, labeling, and counting of medications, including controlled substances Facility Oversight & Household DutiesMonitor resident behavior, headcounts, and maintain visual supervision as assignedEnsure common areas, resident rooms, and bathrooms remain clean and safeAssist with meal service, kitchen tasks, trash removal, and light housekeeping dutiesMonitor and report facility maintenance or safety concerns promptly Treatment & Documentation ComplianceSupport implementation of individualized treatment and service plansParticipate in monthly reviews of resident treatment progress and provide peer-based inputAssist with initial and ongoing assessments and diagnostic follow-ups every six monthsSubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as RESRBMaintain logs, shift notes, and communication forms in alignment with documentation standards Shift Leadership & CommunicationParticipate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming staffShift change must include:Medication counts and verification of the med cart logA briefing on residents currently off-site (e.g., hospital, home pass, appointments)Notification of any visitors currently in the facilityCommunication of any incomplete tasks or follow-up itemsUpdates on resident behavior concerns, incidents, or PRN medication useConfirmation of supply levels, safety issues, and facility concernsContact the Operations Manager 5 or Operations Supervisor 5 immediately in the event of any incident, the arrival of a state surveyor, or if emergency personnel are on the propertyCommunicate clearly with the clinical team, families (as appropriate), and within interdisciplinary meetings Health, Safety & Emergency ResponseFollow infection control, safety, and universal precaution protocolsRespond to behavioral and medical emergencies using approved proceduresSupport residents with CPR, first aid, or transport to care when necessaryParticipate in emergency drills and follow evacuation or lockdown procedures as directed UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Knowledge of recovery principles and co-occurring disorder treatmentExperience administering medications in residential settingsStrong interpersonal skills, empathy, and boundary-setting abilitiesDocumentation accuracy and attention to behavioral observationsProfessionalism under pressure and teamwork orientation LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredCertified Peer Recovery Specialist (CPRS) Maryland certification requiredCertified Medication Technician (CMT) credential requiredCPR/First Aid Certification (or must obtain within 30 days of hire)Minimum 1 year experience in residential behavioral health or substance use treatment preferredMust pass criminal background check, drug screening, and health screening (including TB)Ability to read, write, and communicate effectively in English FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align wit

Job DescriptionRehabilitation Specialist- Children & Adolescents Program: Children & Adolescent Psychiatric Rehabilitation Program (PRP-M) Reports to: PRP-M Program Director Status: Part-Time, 20-30 hours based on need. Work sites: Office & Community Position Summary:The Minors Psychiatric Rehabilitation Specialist (RS) delivers developmentally appropriate, community-based skill-building and care-coordination services that help children and teens with serious emotional disorders build resilience, strengthen natural supports, and thrive in home, school, and community settings. All services are provided in accordance with COMAR 10.63.03.10, Maryland Medicaid regulations, and CARF 2025 Behavioral Health Standards. Key Responsibilities: Engagement & Assessment· Obtain informed consent from parent/guardian and educate families about the purpose and limitations of PRP-M.· Complete a strengths-based Rehabilitation Assessment, integrating the Medicaid functional assessment and collateral input. Individualized Rehabilitation Planning· Draft an Individual Rehabilitation Plan (IRP) in collaboration with the youth, family, and referring clinician; review and update at least every six months or sooner when goals change.· Ensure goals emphasize hope, self-determination, and skill mastery (e.g., self-care, emotion-regulation, social competency, academic success). Direct Skill-Building & Family Support· Provide a minimum of three billable, rehabilitation contacts per month—at least two delivered in person (individual or group); no more than 50% of contacts may be via telehealth.· Facilitate small, activity-based after-school or weekend groups that reinforce IRP goals and encourage peer support.· Coach parents/guardians in evidence-based parenting and resiliency strategies; link families to community resources, educational supports, and natural supports. Care Coordination & Collaboration· Maintain monthly, documented coordination with the referring licensed mental-health professional and other treatment team members (school staff, PCP, wraparound services).· Participate in multidisciplinary meetings, crisis-prevention planning, and internal quality-improvement activities. Documentation & Compliance· Enter all service notes, assessments, IRPs, authorization packets, and monthly summaries into the Electronic Health Record within 48 hours.· Enter, track, and monitor all service authorizations.· Monitor authorizations, reassessments, and outcome measures; assist with internal chart audits to ensure full compliance with COMAR, Medicaid billing manuals, and CARF standards. Training & Supervision· Provide supervision to PRP case managers. Receive and document regular, in-person supervision from the Program Director; support peer learning and mentor new direct-care staff as assigned. Minimum Qualifications Education/Licensure/Certification Requirements (Must meet at least one within 60 days of start date):(a) Licensed mental health professional;(b) Rehabilitation counselor who is currently certified by the Commission on Rehabilitation Counselor Certification; or(c) Bachelor's prepared certified psychiatric rehabilitation practitioner currently certified by the U.S. Psychiatric Rehabilitation Association; · Transportation: Valid Maryland driver’s license, reliable insured vehicle, willingness to travel between sites.· Technology: Proficiency with EHR, telehealth platforms, Microsoft/Google Workspace; able to produce timely, accurate digital documentation.· Core Competencies: Trauma-informed care, cultural humility, motivational interviewing, collaborative problem-solving, crisis-prevention, family engagement, strong organization/time-management. Preferred Competencies· Bilingual · Training in Wraparound, TF-CBT, or DBT-Skills for Adolescents.· Lived experience as a family peer specialist or youth advocate (welcomed). Physical & Environmental ConditionsWork involves driving, climbing stairs, and occasional lifting of up to 25 lbs (materials/equipment). Must be able to sit, stand, and actively engage with youth indoors and outdoors. Reasonable accommodations available.

Job DescriptionSalary: PHP 397.08 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Talent Acquisition Specialist ALTERNATE TITLE(S): Recruitment Manager, Staffing Manager, Talent Strategy Lead COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Human Resources DEPARTMENT: Talent Acquisition UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Human Resources Manager (Chief Human Resources Officer in the absence of theHuman Resources Manager) ACCOUNTABLE FOR: Coordinating and executing end-to-end talent acquisition strategies across all contracted entities CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 397.08 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Talent Acquisition Manager is responsible for overseeing the recruitment and talent acquisition functions for all affiliated companies under Enterprise Management. This includes managing recruitment strategy, optimizing applicant tracking systems, supervising a team of Talent Acquisition Specialists, and ensuring all workforce needs are met in alignment with organizational goals and regulatory standards. The manager plays a key role in developing long-term workforce planning strategies, executing high-volume and specialized recruitment campaigns, and driving continuous improvement within the talent acquisition process. This position interfaces with leadership across operations, HR, compliance, and finance to ensure the right talent is brought on board efficiently, compliantly, and cost-effectively. SCHEDULED DUTIES AND RESPONSIBILITIES: • Lead, coach, and support the talent acquisition team, including Talent Acquisition Specialists and Recruiting Assistants, • Design and implement scalable, inclusive, and industry-aligned recruitment strategies for clinical, administrative, support, and executive roles, • Oversee full-cycle recruitment processes, from requisition creation to offer letter issuance, • Monitor and report on recruitment KPIs including time-to-fill, retention, cost-per-hire, candidate satisfaction, and applicant pipeline conversion, • Ensure applicant screening is completed daily, and active job descriptions in Paycom remain posted through corresponding requisitions, • Collaborate with hiring managers and executives to understand staffing needs, define position requirements, and ensure candidate alignment, • Approve all new hire offer letters/contracts based on job descriptions, budgets, and role-specific criteria, • Serve as point of contact for staffing agency coordination and performance management, and maintain a master list of approved vendors, • Manage sponsored job postings and recruitment ad spend; evaluate ROI for sourcing channels (e.g., Indeed, university partnerships), • Drive diversity, equity, and inclusion (DEI) initiatives within recruitment efforts, • Lead recruitment marketing strategies including employer branding, social media outreach, and event planning, • Oversee new hire onboarding scheduling and coordination in collaboration with HR Generalists, • Ensure Talent Acquisition team communicates onboarding logistics clearly and accurately, and monitors progress to ensure new hire records are compliant, • Attend orientation sessions and ensure lifecycle liaisons are assigned for each hire; maintain onboarding assignments in shared tracking systems, • Resolve intranet tickets related to recruitment within 4 business hours and respond to HR-related inquiries in accordance with company standards, • Ensure timely and professional follow-up to applicant emails, calls, and voicemails; model service excellence for recruitment communications, • Serve as backup support for strategic HR and administrative functions when necessary, • Be a doer, not just a delegator UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Participate in HR special projects such as policy rollouts or engagement campaigns, • Serve as escalation point for candidate experience issues and difficult-to-fill roles, • Facilitate training for HR and hiring managers on recruitment best practices, • Review and revise job descriptions to ensure clarity and legal compliance, • Conduct annual workforce planning assessments and assist with budget forecasting for staffing initiatives, • Collaborate on special projects such as restructuring, new program implementation, and mergers/acquisitions, • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong leadership and people management skills, • Excellent communication, relationship-building, and presentation skills, • Advanced knowledge of recruitment metrics, applicant tracking systems, and sourcing tools, • Strategic thinker with data-driven decision-making ability, • Ability to work independently while managing multiple priorities and deadlines, • Knowledge of employment law and recruitment compliance standards LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • Bachelors degree in Human Resources, Business, or related field required; Masters degree preferred, • Minimum 5 years of progressive experience in recruitment/talent acquisition, • At least 2 years in a supervisory or management role, • Experience recruiting in healthcare, nonprofit, or human services settings strongly preferred, • Familiarity with EEO/AA, OFCCP, and HRIS/ATS systems, • Ability to pass background and reference checks

Job Description General Job Summary: Under the general direction of the Regional Supervisor, Tissue Recovery, and in accordance with protocols, policies and procedures established by the organization, AATB, FDA, processor SOP’s, and other federal, state, and local regulations and/or guidelines, the Tissue Recovery Specialist 1 will perform a variety of duties associated with the surgical recovery of specific tissues, which include corneas, split thickness, and full thickness skin for transplantation and/or research purposes. The Tissue Recovery Specialist 1 will assist the Tissue Recovery Specialist 2’s, Team Leaders and Team Leader 2’s in the operating room by preparing the body for surgery, prepping/draping, circulating, packaging, and labeling of tissue grafts in accordance with processor SOPs in preparation for shipment. The Tissue Recovery Specialist 1 must adhere to OR etiquette and always employ universal precautions. This position requires participation in a 12-hour rotating call schedule. These shifts require nights, weekends, and holidays. Employees must arrive onsite at the start of the shift. Mandatory and regulatory competencies, as well as meeting attendance along with training will require additional time commitment outside of scheduled shifts. This position may require additional responsibilities which include performing physical assessments to assist in determining clinical suitability and performing morning rounds at the OCME. Position requires travel to Infinite Legacy regional offices and hospitals within Infinite Legacy’s donor service area. Position Requires to work extended hours (12-hours plus) and the ability to work day or night shift during the week and weekend to include holidays. Education and Experience: • College work in biology, chemistry or similar coursework preferred., • Experience in allied health or science, or experience in tissue banking. Required Skills/Abilities: • Understanding of sterile technique and the general duties performed by a circulator or scrub technician in an operating room setting is preferred., • Ability to work in a dynamic team environment and perform in stressful situations., • Knowledge of computers and computer software, e.g., Microsoft Office applications., • Valid driver’s license with the ability to obtain a Maryland license, proof of car insurance and be insurable under Infinite Legacy’s master policy., • Ability to effectively communicate both verbally via e-mail, text and in writing., • Proven ability to work well with others; take direction; institute and maintain a professional working environment. Demonstrate good problem-solving skills, ability to work both independently and collaboratively., • Ability to function for extended hours (12-hours plus) and the ability to work and/or take calls seven days a week, 24 hours a day., • Ability to travel throughout Infinite Legacy’s Donor Services Area., • Ability to lift at least 75 pounds., • Knowledge and experience related to tissue recovery is preferred. Duties/Responsibilities: • Under the direction of the on-call Team Leader, participate in the recovery of split thickness and full thickness skin grafts as well as corneal tissue as needed from the surgical prep to reconstruction of a deceased donor using established aseptic technique in an operating room or similar environment., • Maintains a rotating on-call schedule across the donor service area. Shift length and frequency are determined by scheduling requirements. Additional shifts will be required if the department is short staffed and will be compensated per the guidelines established in the employee handbook or approved by organization leadership., • Ensure necessary recovery/reconstruction supplies and equipment are prepared and ready for use, including preparation and transport of instruments and other supplies for sterilization., • Perform as a professional representative of the organization when recoveries are off-site. Assist in obtaining a recovery site, communicating with the appropriate pathology or security staff, obtaining medical records and participate in Hospital/OCME huddles when necessary., • Remain compliant with Hospital/OCME rules and regulations to include displaying proper I.D. and wearing proper attire., • Package and ships specific tissues i.e., full thickness skin grafts and corneal tissue/blood, in accordance with all policies and procedures of both the processing partners and the organization., • Clean the body and assist with transport to the appropriate location., • Participate in cleaning of all recovery rooms prior to and after recovery, as well as a full cleaning of used tissue instruments., • Ensure appropriate disposition of soiled equipment and supplies post recovery., • Enter notes into True North acknowledging notification of the consented corneal case, ocular recovery time and case completion, as well as all other required information., • Assist peers with the review and obtaining of the Medical/Social Authorization form or hospital/EMS record, plasma dilution log, cooling log information and M.E./Funeral Home restrictions, prior to recovery., • Identify body (toe tag, wristband and/or shroud tag) and complete necessary documentation., • Perform comprehensive donor physical assessment prior to corneal, split thickness and full thickness skin grafts and complete all necessary documentation., • Independently perform on site visits to the Medical Examiner’s Office to assess potential deceased donors., • Complete disposition of blood samples as appropriate and ensure a follow-up plan, if needed., • Expedite completion of required information to determine if tissue can be made available for transplantation in compliance with SOPs and participates in the quality review to ensure timely release of donor records to the tissue processors., • Participate in trainings, meetings, or other duties as assigned by Leadership or continuing education programs required to maintain clinical expertise and certification status at the discretion of Infinite Legacy., • All other duties assigned. Working Conditions: This position requires consistent availability, travel, and certain physical, language, and communication abilities, including: • Valid driver’s license and reliable, insured automobile for transportation., • Reports primarily to an operating room or mortuary/pathology environment and required to stand for long periods., • Working in conditions inherent in a morgue or operating room environment where there will be exposure to bio-hazardous materials such as blood, other body fluids, communicable diseases, and pharmacological agents with little likelihood of harm if established health and universal precautions are taken., • Working with sharp surgical instruments which may cause injury, if used incorrectly., • Travel to donor hospitals throughout the Donor Services Area regardless of weather conditions., • Responsive to DSC via text or phone call regarding consented cases within 10 minutes of notification., • Responsive to TL via text or phone call regarding consented cases within 10 minutes of notification., • Requires lifting donor's body, boxes of supplies and other items with little likelihood of harm if proper techniques and body mechanics are followed., • Ability to move or traverse within an office, hospital, and outdoors. Standing, walking, and lifting associated with organ procurement, • Ability to accurately communicate, converse, and exchange information in English over the telephone and in person., • Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs., • Possible visual fatigue associated with use of a computer screen., • Manual dexterity sufficient to operate telephones and computers., • This position is a Level 1 – High level exposure to Blood borne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery, and processing. At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family. Our Benefits Include: • Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles., • Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual., • 401K: Plan for your future with employer contributions. Contribute to your retirement on day one of employment that is 100% vested with a 6% match., • Life & Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability and long-term disability, • Pet Insurance Discounts: Because your furry friends matter too! Realize significant discounts on medical care and prescriptions. Join our team today and experience a workplace that truly values you! This position requires employees to be fully vaccinated and be able to provide proof.

Job DescriptionSalary: PHP 340.35 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Compensation & Benefits Specialist ALTERNATE TITLE(S): Payroll & Benefits Coordinator, HR Compensation Analyst COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Human Resources DEPARTMENT: Compensation & Benefits UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Compensation & Benefits Department Manager (Human Resources Division Manager in the absence of the Compensation & Benefits Department Manager) ACCOUNTABLE FOR: Day-to-day support of payroll preparation, compensation data maintenance, and benefits enrollment functions CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly COMPENSATION RANGE: PHP 340.35 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Compensation & Benefits Specialist is responsible for supporting payroll coordination, salary and wage adjustments, and employee benefits administration for Enterprise Management Solutions and the companies it contractually services. The role ensures that employee data in HRIS is accurate and that compensation actions are processed in alignment with internal procedures and state/federal wage laws. This position also plays a key role in helping employees understand their benefits, tracking enrollment deadlines, assisting with payroll discrepancy resolution, and working closely with HR, finance, and third-party providers. SCHEDULED DUTIES AND RESPONSIBILITIES: • Assist in the preparation and review of payroll data for accuracy, completeness, and proper coding prior to submission to CHRO, • Maintain compensation records including salary changes, promotions, and stipend approvals in HRIS/payroll system, • Track and enter deductions and earnings including bonuses, garnishments, reimbursements, and benefit adjustments, • Process benefits enrollments, changes, and terminations in coordination with benefit carriers and HRIS, • Educate employees about benefits offerings, open enrollment timelines, and life event reporting, • Respond to payroll and benefit inquiries and provide support in resolving issues in a timely, professional manner, • Monitor compliance with federal and state wage laws (e.g., FLSA), including exempt/non-exempt status and overtime tracking, • Reconcile benefits invoices and report discrepancies to the Compensation & Benefits Manager, • Maintain digital files and logs of compensation actions and employee benefits documentation, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance, • Assist with onboarding and orientation presentations regarding pay and benefits, • Participate in the open enrollment process and employee communications, • Support benefit utilization analysis and surveys as directed, • Help maintain salary band documentation and job classification summaries, • Cross-train with HRIS and HR Generalist staff as needed PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Understanding of compensation policies, wage compliance, and benefits administration, • Proficiency with payroll and HRIS systems (e.g., Paycom, ADP), • Excellent attention to detail and follow-through, • Strong Excel and reporting abilities, • Professional communication and customer service skills LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • 13 AIHR certifications, • SHRM certification, • Associate or Bachelors degree in Human Resources, Business, or related field preferred, • Minimum 2 years of payroll and/or benefits experience required, • Experience in healthcare or nonprofit settings preferred, • Working knowledge of FLSA, ACA, and HIPAA requirements, • Ability to pass background and reference checks

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center, LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3 Lighthouse Behavioral Health Center At 1116 E 20th Street LLC At 1114 E 20th Street LLC FOCUS #4 Lighthouse Behavioral Health Center At 1116 E 20th Street LLC At 1116 E 20th Street LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 6 of the total weekly hours allocated to Lighthouse Behavioral Health Center, LLC, Lighthouse Behavioral Health Center at 1114 E 20th Street, Lighthouse Behavioral Health Center at 1116 E 20th Street and Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Lighthouse Behavioral Health Center, LLC, Lighthouse Behavioral Health Center at 1114 E 20th Street, Lighthouse Behavioral Health Center at 1116 E 20th Street and Community Wellness Psychiatric Rehabilitation Program. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (16) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of Lighthouse Behavioral Health Center, LLC, Lighthouse Behavioral Health Center at 1114 E 20th Street, Lighthouse Behavioral Health Center at 1116 E 20th Street and Community Wellness Psychiatric Rehabilitation Program. DIVISION: Operations CLASSIFICATION: This is a part-time, W-2 employee position totaling 24 hours per week, with hours allocated across 4 affiliated organizations as follows:Lighthouse Behavioral Health Center, LLC (LHBHC)Part-time, W-2 employee approximately 6 hours per week (25% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 6 hours per week (25% of total weekly hours)Lighthouse Behavioral Health Center At 1114 E 20th Street LLC:Part-time, W-2 employee approximately 6 hours per week (25% of total weekly hours)Lighthouse Behavioral Health Center At 1116 E 20th Street LLC:Part-time, W-2 employee approximately 6 hours per week (25% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a part-time, 24-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Thursday, Friday and Saturday from 4:00 PM to 1:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Licensed residential behavioral health facilityHigh interaction with residents who may experience mental health or substance use crisesMulti-disciplinary, compliance-driven, peer-supported environment FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 6 hours per week (25% of total weekly hours)ACCOUNTABLE TO: Operations Manager 5 (day shift house manager duties), Operations Supervisor 5 (night shift house manager duties), Registered Peer Supervisor (clinical peer recovery duties)ACCOUNTABLE FOR: Providing peer support, medication administration, shift leadership, and residential care in a licensed residential treatment facility in accordance with COMAR and ASAM regulationsALTERNATE TITLE(S): CertifiedPeer Recovery Specialist COMPANY: Lighthouse Behavioral Health Center, LLC Lighthouse Behavioral Health Center, LLC is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Certified Peer Recovery Specialist provides recovery-based support, medication administration, and direct care to residents in a licensed residential treatment program. This role combines peer recovery, Certified Medication Technician (CMT), and House Manager responsibilities to support clients with co-occurring behavioral health and substance use disorders. Staff work under the supervision of Operations Manager 5 or Operations Supervisor 5, and collaborate with clinical, medical, and administrative teams. This position requires strong peer engagement, accountability, trauma-informed care, and adherence to model fidelity and treatment protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Peer Recovery Support & Resident EngagementProvide trauma-informed, person-centered peer support to residents based on shared recovery experiencesFacilitate or co-facilitate groups, recovery check-ins, and therapeutic recreational activitiesSupport residents in crisis de-escalation, relapse prevention strategies, and coping skillsEncourage treatment participation, goal setting, and progress in recovery plans Medication Administration (CMT Duties)Administer prescribed medications according to physician orders and delegating nurse supervisionAccurately document medication administration in Medication Administration Records (MARs)Report refusals, side effects, discrepancies, or adverse reactions to clinical or nursing staffEnsure proper storage, labeling, and counting of medications, including controlled substances Facility Oversight & Household DutiesMonitor resident behavior, headcounts, and maintain visual supervision as assignedEnsure common areas, resident rooms, and bathrooms remain clean and safeAssist with meal service, kitchen tasks, trash removal, and light housekeeping dutiesMonitor and report facility maintenance or safety concerns promptly Treatment & Documentation ComplianceSupport implementation of individualized treatment and service plansParticipate in monthly reviews of resident treatment progress and provide peer-based inputAssist with initial and ongoing assessments and diagnostic follow-ups every six monthsSubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as RESRBMaintain logs, shift notes, and communication forms in alignment with documentation standards Shift Leadership & CommunicationParticipate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming staffShift change must include:Medication counts and verification of the med cart logA briefing on residents currently off-site (e.g., hospital, home pass, appointments)Notification of any visitors currently in the facilityCommunication of any incomplete tasks or follow-up itemsUpdates on resident behavior concerns, incidents, or PRN medication useConfirmation of supply levels, safety issues, and facility concernsContact the Operations Manager 5 or Operations Supervisor 5 immediately in the event of any incident, the arrival of a state surveyor, or if emergency personnel are on the propertyCommunicate clearly with the clinical team, families (as appropriate), and within interdisciplinary meetings Health, Safety & Emergency ResponseFollow infection control, safety, and universal precaution protocolsRespond to behavioral and medical emergencies using approved proceduresSupport residents with CPR, first aid, or transport to care when necessaryParticipate in emergency drills and follow evacuation or lockdown procedures as directed UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Knowledge of recovery principles and co-occurring disorder treatmentExperience administering medications in residential settingsStrong interpersonal skills, empathy, and boundary-setting abilitiesDocumentation accuracy and attention to behavioral observationsProfessionalism under pressure and teamwork orientation LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredCertified Peer Recovery Specialist (CPRS) Maryland certification requiredCertified Medication Technician (CMT) credential requiredCPR/First Aid Certification (or must obtain within 30 days of hire)Minimum 1 year experience in residential behavioral health or substance use treatment preferredMust pass criminal background check, drug screening, and health screening (including TB)Ability to read, write, and communicate effectively in English FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's indiv

Job Description The Baltimore Symphony Orchestra seeks a Copywriter and Content Specialist to lead content development for Overture, the BSO’s bi-monthly program notes publication. This position will support the Communications team by producing engaging, insightful, and brand-aligned written materials that speak to BSO audiences, including classical music enthusiasts, donors, and community stakeholders. The ideal candidate is a skilled writer with a deep understanding of music and a demonstrated ability to craft compelling narratives for performing arts audiences. Experience in journalism, program note writing, or performance arts publishing is strongly preferred. Duties & Responsibilities: • Write and edit engaging editorial content for Overture, including feature articles, artist profiles, organizational blurbs, and executive messages., • Translate institutional messages into compelling stories from the voice of the BSO, its Music Director, and/or President & CEO., • Collaborate with internal departments — including Marketing, Advancement, and Artistic — to align copy with institutional messaging and priorities., • Conduct research and interviews to develop context-rich storytelling that resonates with BSO’s diverse audiences., • Ensure all copy adheres to BSO style, tone, and brand guidelines., • Editorial & Administrative Tasks, • Assist in maintaining and managing the Overture production schedule, including communicating deadlines and coordinating internal reviews., • Liaise with program annotators, proofreaders, designers, and printers to ensure timely delivery and quality control., • Assist in collecting and fact-checking content contributions across departments., • Participate in editorial planning meetings and contribute to integrated content strategy across print, PR, and digital platforms., • Support proofreading, editing, and layout review processes., • Attend team meetings and performances when necessary to stay connected to the organization’s work and storytelling needs., • Bachelor’s degree in English, journalism, communications, music, or related field — or equivalent combination of education and experience., • Exceptional writing, editing, and storytelling skills with keen attention to detail and grammar., • Proven ability to adopt and adapt to institutional tone, voice, and perspective., • Strong interpersonal communication skills and ability to work collaboratively across teams., • Comfortable managing editorial calendars, deadlines, and file workflows using tools like Microsoft Office, Google Drive, or Asana., • Highly organized, deadline-driven, and capable of delivering consistent work quality in a fast-paced, evolving environment., • Solid understanding of classical music and music terminology, with genuine enthusiasm for the performing arts. About the Baltimore Symphony Orchestra For over a century, the Baltimore Symphony Orchestra (BSO) has been recognized as one of America’s leading orchestras and one of Maryland’s most significant cultural institutions. The orchestra is internationally renowned and locally admired for its innovation, performances, recordings, and educational outreach initiatives, including OrchKids. The Baltimore Symphony Orchestra performs annually for more than 275,000 people throughout the State of Maryland. Since 1982, the BSO has performed at the Joseph Meyerhoff Symphony Hall in Baltimore, and since 2005, with the opening of The Music Center at Strathmore in North Bethesda, MD, the BSO became the nation’s first orchestra performing its full season of classical and pops concerts in two metropolitan areas. In July 2022, the BSO made history with the announcement that Jonathon Heyward would succeed Music Director Laureate and OrchKids Founder Marin Alsop as the Orchestra’s next Music Director. Maestro Heyward began his inaugural season in September 2023. The Baltimore Symphony Orchestra is a proud member of the League of American Orchestras. More information about the BSO can be found at . The Baltimore Symphony Orchestra is an Equal Opportunity Employer The Baltimore Symphony Orchestra and OrchKids do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, differing physical abilities, genetic information, age, parental status, military service, or other non-merit factors. EEO is the Law: Hours vary up to 20/hrs a week (Traditional and Non-Traditional work hours include some nights and weekends)

Job DescriptionSalary: Ranges between INR 472.92 per hour to INR 727.46 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Accounts Payables Specialist ALTERNATE TITLE(S): AP Clerk, Vendor Payments Coordinator COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Payables UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Accounts Payables Department Manager (Controller, in absence ofAccounts Payables Department Manager) ACCOUNTABLE FOR: Timely and accurate processing of invoices, vendor payments, and AP reconciliation across all affiliated companies CLASSIFICATION: W8BEN hourly COMPENSATION RANGE: Ranges between INR 472.92 per hour to INR 727.46 per hour commensurate based upon experience and credentials ANTICIPATED TRAVEL: None SUMMARY OF POSITION RESPONSIBILITIES: The Accounts Payables Specialist is responsible for supporting day-to-day AP operations, including invoice entry, vendor payment processing, and financial record reconciliation. This position ensures that payments are authorized, accurate, and compliant with contractual and regulatory standards. The AP Specialist plays a vital role in the financial operations of Enterprise Management and its affiliated companies by ensuring vendors are paid on time, records are maintained properly, and discrepancies are resolved efficiently. SCHEDULED DUTIES AND RESPONSIBILITIES: • Receive, review, and enter invoices into the accounting system (QuickBooks, Sage, or similar), • Match invoices to purchase orders and verify coding and approvals, • Schedule, prepare, and issue payments via ACH, check, or other authorized methods, • Maintain accurate records of vendor payments, credits, and outstanding balances, • Reconcile AP sub-ledgers to the general ledger monthly, • Maintain and update vendor records, W-9s, and contract documentation, • Communicate with vendors and internal departments to resolve invoice discrepancies and answer inquiries, • Track payment terms and due dates to avoid late payments and ensure cash flow accuracy, • Support the preparation of annual 1099 filings and audit requests, • Ensure adherence to internal controls and company policies for disbursements UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Serve as point of contact for payables escalations and internal/external stakeholder inquiries, • Take initiative to identify areas for process improvement and cost savings, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Support the CFO/Controller with ad hoc financial analysis and reporting, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires related to documentation, payables procedures, and compliance requirements, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Assist in preparing financial reports and dashboards for leadership, • Support process improvements for AP workflows and automation, • Participate in software implementation, upgrades, or training sessions, • Assist with cross-training or support for AR, bookkeeping, or payroll functions during absences PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • Remote only, • Strong attention to detail and data accuracy, • Ability to manage deadlines and prioritize multiple payment cycles, • Familiarity with accounts payable processes, chart of accounts, and expense coding, • Effective written and verbal communication skills, • Proficiency in accounting software, Microsoft Excel, and document management systems LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Associates degree in Accounting, Business, or related field (required); Bachelors preferred, • Minimum 2 years of accounts payable or general accounting experience, • Experience in healthcare, nonprofit, or multi-entity organizations preferred, • Ability to pass background and reference checks

Job Description:\n\nCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: Description ProSidian Seeks a Certified Team Building Instructor/Facilitator | Team Building [VHA0020019] for On-Site And Virtual Wellness & Well-being Services on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - USA (Virtual) Across The CONUS - VISN 5 Region: Maryland, Washington, D.C., and West Virginia, along with parts of Virginia, Pennsylvania, Ohio, and Kentucky Region supporting 0. Seeking Certified Team Building Instructor/Facilitator candidates with relevant Healthcare And Life Sciences Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Healthcare And Life Sciences Sector Clients such as VHA. This as a Contract Contingent or Contract W-2 (IRS-1099) Team Building Functional Area / Swim Lane / Category Discipline Professional - Complementary and Integrative (CIH) Wellness & Well-being Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Certified Team Building Instructor/Facilitator [Complementary and Integrative (CIH) Wellness & Well-being Services] in the Healthcare And Life Sciences Industry Sector focusing on Human Capital Solutions for clients such as Department of Veteran Affairs (VA) | Veterans Health Administration (VHA) Generally Located In CONUS - USA (Virtual) and across the CONUS - VISN 5 Region: Maryland, Washington, D.C., and West Virginia, along with parts of Virginia, Pennsylvania, Ohio, and Kentucky Region (Of Country/World). ProSidian Virtual Wellness & Well-being Services through Team Building For Continuous, Wellness And Well-Being offers Certified Team Building Instructors for Complementary and Integrative (CIH) Wellness and Well-being Health Approaches Used with Conventional Medicine as Part of a Strategy for Integrative Health. This program activity is part of a coordinated method for health and wellness services that combines traditional care and complementary techniques in a holistic, patient-centered model, focusing on well-being, healing relationships, and evidence-based practices. We offer access to livestream (interactive) and recorded virtual online wellness activities as part of a continuous, wellness-focused program, fostering resilience and reducing burnout by providing wellness resources that improve quality of life, lower stress, and support whole-person care. Team Building courses/instructions/facilitations are delivered through a secure, easy-to-use online platform that ensures simple navigation and a smooth experience for users of all technical skill levels. Certified, experienced instructors will lead all sessions, customizing content to meet the needs of diverse abilities and special populations, including older adults, prenatal participants, and individuals with mobility or balance challenges. Team Building for Continuous Wellness and Well-Being is a strategic, structured approach that integrates traditional team-building practices with holistic health principles to foster long-term organizational cohesion and individual well-being. It emphasizes collaboration, trust, and psychological safety through inclusive, adaptive activities that promote physical, emotional, and mental wellness-such as mindfulness workshops, fitness challenges, and resilience training. By aligning these initiatives with organizational goals and sustaining engagement through continuous programming and feedback loops, this model enhances communication, reduces stress and burnout, and improves morale, productivity, and retention. Ultimately, it cultivates a workplace culture where individuals and teams are empowered to thrive both personally and professionally. RESPONSIBILITIES AND DUTIES - Certified Team Building Instructor/Facilitator | Team Building [VHA0020019]Facilitate virtual and/or recorded sessions via a secure platform.Deliver engaging, evidence-based wellness experiences aligned with VHA Directive 1137 and the Whole Health Initiative.Customize sessions for populations with special needs (e.g., elderly, veterans with PTSD or mobility impairments).Maintain cultural sensitivity to veteran populations.Ensure confidentiality, professionalism, and a supportive online environment.Track attendance where needed and contribute feedback for performance improvement.Collaborate with VISN-5 stakeholders for custom wellness programming (events, staff days, etc.).Support VHA’s goals for improved well-being, stress reduction, and burnout mitigation.Qualifications Desired Qualifications For Certified Team Building Instructor/Facilitator | Team Building [VHA0020019] (VHA0020019) Candidates:Active certification in the relevant discipline from a recognized institution or board.CPR/First Aid certification (if applicable to physical wellness modalities).Knowledge of and adherence to HIPAA, patient privacy, and telehealth practices.Understanding of CIH (Complementary and Integrative Health) principles.Minimum of 1–2 years of experience in virtual facilitation or equivalent in-person delivery.Strong technical proficiency using digital wellness platforms (Zoom, MS Teams, custom VA platforms). Education / Experience Requirements / QualificationsAssociate's or Bachelor's Degree in Health Sciences, Kinesiology, Counseling, Psychology, or a related field preferred.Relevant field training or workshops in veteran-centric care, trauma-informed delivery, or CIH practices.Experience with veteran populations or government/VA services is highly preferred.Certified Team Performance Coach (e.g., Team Coaching International, DISC, or Gallup Strengths).Certified Corporate Wellness Specialist (CCWS) through CCWS Institute (preferred).Organizational Psychology, Emotional Intelligence, or Resilience Training Certificates. Skills RequiredClear verbal communication and emotional engagement.Adaptability in modifying sessions for mobility levels, mental health, or chronic illness.Digital fluency for operating streaming, webinar, or virtual classroom platforms.Group management, attention to verbal/non-verbal cues in a virtual setting.Time management and consistency in scheduling and reporting. Competencies RequiredVeteran-centered care orientation.Emotional intelligence and empathy.Cultural competence.Accountability and time management.Health literacy and patient empowerment. Ancillary Details Of The RolesDeliver exercises and virtual experiences to foster collaboration and resilience among VA teams.Emphasize psychological safety, shared purpose, and empathy to reduce burnout. Other DetailsFully remote/virtual delivery using a VHA-approved secure telehealth platform.Unlimited access for Veterans and staff to both live and on-demand content.Flexible session scheduling; ability to accommodate regular, special-event, and ad-hoc sessions.Minimum availability of 5–10 hours per week preferred, with ability to scale during peak demand.Must be comfortable with basic troubleshooting and have access to stable internet and devices.Must follow HIPAA, Section 508 Accessibility, and VA virtual health policy guidelines.Contribute to monthly usage and impact reports, submitting relevant participation metrics.Attend quarterly virtual check-ins with project managers or VISN-5 coordinators.Must use encrypted communication and follow VA data handling practices.Certifications must be submitted prior to onboarding and renewed annually or as required. #TechnicalCrossCuttingJobs #Consulting #Healthcare And Life Sciences #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #AskWhy #PokaYokeAdditional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIESTeamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leaderLeadership – the ability to guide and lead colleagues on projects and initiativesBusiness Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and peopleCommunication – ability to effectively communicate to stakeholders of all levels orally and in writingMotivation – persistent in pursuit of quality and optimal client and company solutionsAgility – ability to quickly understand and transition between different projects, concepts, initiatives, or workstreamsJudgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramificationsOrganization – the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTSBusiness Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectorsCuriosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well togetherHumility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a differenceWillingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Community Wellness Psychiatric Rehabilitation Program FOCUS #2 HolBrock Estates At 1638 Ruxton Avenue, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program, 16 of the total weekly hours allocated to and 8 of the total weekly hours allocated to HolBrock Estates 1638 Ruxton Avenue, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at Holbrock Estates at 1638 Ruxton Avenue, LLC. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of twelve (8) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of Community Wellness Psychiatric Rehabilitation Program or Holbrock Estates at 1638 Ruxton Avenue, LLC location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 32 hours per week, with hours allocated across two affiliated organizations as follows:Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)HolBrock Estates HolBrock Estates At 1638 Ruxton Avenue, LLC:Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 32-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Sunday, Monday, Tuesday and Wednesday from 4:00 PM to 1:00 AM each dayCOMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent lifting, bending, walking, and standingAbility to lift up to 40 lbs and assist with resident transfersUse of PPE and participation in resident lifting or repositioning WORKING CONDITIONS:Licensed assisted living home environmentClose interaction with residents experiencing physical or cognitive declineHigh-contact, hands-on caregiving role with regulated standards and documentation FOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (40% of total weekly hours)ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional, PRP Worker, Direct Support Worker COMPANY WEBSITE: COMPANY: The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:Strong interpersonal and communication skillsAbility to engage individuals with mental health needs in respectful, empowering waysBasic understanding of psychiatric rehabilitation principlesCultural competence and the ability to work with diverse populationsDependability, reliability, and organizational skillsAbility to document services clearly and accurately in an electronic health recordFlexibility to adjust services to meet client needs in dynamic community settingsWillingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required. For those working with minors, at least a bachelor's degree is required.At least 1 year of experience working in behavioral health, social services, or human services preferredMust pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of trainingCPR/First Aid certification required (or must be obtained within 30 days of hire)Valid drivers license and reliable transportation strongly preferredMust be able to complete and submit timely, accurate progress notes using required PRP service codes FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 16 hours per week (50% of total weekly hours)ACCOUNTABLE TO:Operations Manager 5 (Day Shift)Operations Supervisor 5 (Night Shift) ACCOUNTABLE FOR: Direct care, medication administration, and daily support of residents in a licensed assisted living facility in accordance with COMAR regulations ALTERNATE TITLE(S): Direct Care Profession COMPANY: HolBrock Estates at 1638 Ruxton Avenue, LLC HolBrock Estates At 1638 Ruxton Avenue, LLC provides safe, stable, and recovery-oriented housing for individuals experiencing chronic homelessness, mental illness, substance use disorders, and other complex life challenges. More than just a place to live, HolBrock Estates offers structured, trauma-informed support that empowers residents to rebuild their lives with dignity and independence. Our program integrates supportive housing with wraparound services including case management, life skills development, behavioral health coordination, and access to medical and community resources. Each resident is provided with individualized support that fosters stability, goal-setting, and reintegration into the broader community. HolBrock Estates is committed to housing as a foundation for healingoffering not just shelter, but a path to wellness, recovery, and long-term success. COMPANY WEBSITE: COMPANY PHONE NUMBER: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 539-8508 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES: The Direct Care Profession at a Licensed Assisted Living Facility provides essential daily care, medication support, and supervision to residents in accordance with the Maryland Department of Healths COMAR 10.07.14 regulations. This role combines the responsibilities of a Certified Medication Technician (CMT), personal care aide, and household support staff, working under the direction of the Operations Manager 5 during the day shift and the Operations Supervisor 5 during the night shift. Staff must uphold safety, dignity, and comfort for all residents while maintaining full compliance with policies, care plans, and health-related protocols. SCHEDULED DUTIES AND RESPONSIBILITIES: Resident Personal Care & SupportAssist residents with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, mobility, and hygieneProvide meal assistance, hydration reminders, and monitor nutritional intakeAssist with transfers, use of assistive devices, and fall prevention practicesEngage residents in social, recreational, or wellness activities Medication Administration (CMT Duties)Administer medications in accordance with physician orders, the residents service plan, and under the supervision of the delegating nurseDocument medication administration on paper or electronic Medication Administration Records (MARs)Observe and report medication refusals, adverse reactions, or errors immediatelyEnsure medications are stored securely and counted per protocol (including controlled substances) Facility & Household DutiesEnsure cleanliness and organization of resident rooms and common areasComplete light housekeeping, laundry, trash removal, and restocking of suppliesAssist with meal service, dietary accommodations, and kitchen sanitizationMonitor for maintenance issues and report facility concerns to management Documentation & CommunicationComplete shift notes, behavior logs, incident reports, and communication logs accurately and promptlySubmit daily care notes in the electronic health record system to confirm that the client is occupying their assigned bed space. These notes must be coded as 00000Participate in a formal shift change at both the beginning and end of your shift with offgoing and oncoming s

Job Description Summary/Objective The Regional Sales Manager (RSM) is responsible for driving sales, and delivering profitable revenue to the company through the development of business opportunities for Rescue Tools within their territory of the Northern American market They are accountable for managing their Regional Dealer Network, and establishing and maintaining End User relationships. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead all sales aspects with all Holmatro dealers & channel partners assigned within the region, • Generate customer interest in Holmatro products, • Develop a growth strategy to increase sales in the region, • Develop expert level product and category knowledge, be a true consultative partner to our dealers and end users, • Resolve any customer issues that come up by providing world-class customer service, • Manage relationships with distributors, • Build lasting, long-term customer and partner and end-user relationships, • Supply information to customer service to effectively serve your customers; customer service generates quotes and processes orders, • Work with Holmatro engineers and product managers to develop new products based upon customer need or request, • Submit reports, data requests, and fulfill other assignments from management as needed in support of your territory, • Travel to customers within the territory on a regular basis, to the Glen Burnie head office occasionally, and to any industry events that impact your region, • Develops annual sales targets for each dealer / channel partner in the assigned region with a reasonable incentive plan to drive a fanatical sales focus for each dealer, • Responsible to report each week on progress toward meeting sales goals; develops action plan to course correct when not meeting sales goals, • Utilizes Customer Relationship Management (CRM) tool to manage opportunities and track and move leads through the pipeline towards a sale, • Advises dealers, concerning sales and advertising techniques, • Analyzes sales statistics to formulate policy and assist dealers in promoting sales, • Meets with key clients, assisting dealer with maintaining relationships and negotiating and closing deals, • Delivers sales presentations to current and potential customers and end users both with, and without, dealer sales representatives, • Physically demonstrate and explain the operation and use of hydraulic rescue tools, shoring operations, and it's associated accessories to end users, • Emphasize product features based on analyses of customers’ needs, and on technical knowledge of product capabilities and limitations, • Follow up on new leads and referrals resulting from field activity, • Provide direct support to dealer sales and end user personnel such as training on product use and company approved demonstrations, • Quote bid specifications and prices in accordance with company policies, • Provide dealers with ongoing product and technical support, • Complete expense reports, sales reports and other paperwork as required, • Represent company at trade association meetings to promote product, • Participate in marketing events such as trade shows, • Attend sales meetings, read related publications in order to obtain information about market conditions, trends, and industry developments, • Other duties as assigned Competencies • Strong communication skills – Communicates with all levels of organizations appropriately. Knows when written or verbal dialog is most efficient and effective., • Ability to influence – Persuades others in positive ways to see different and varied points of view., • Active listening skills – Gives full attention to what other people are saying, takes time to understand the points being made, asks questions as appropriate, and does not interrupt at inappropriate times., • Relationship building – Develops constructive and cooperative working relationships with others, and maintains them over time, • Social & Cultural Perceptiveness – Is aware of others' reactions and has empathy towards why people may react in certain ways., • Negotiation skills – Considers the needs of Holmatro and the customer and brings them together to create solutions that work for all parties., • Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Teamwork – Knows that things can turn out better when you work as a team. Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Attention to Detail – Demonstrates accuracy in all matters. Is timely, precise, and efficient with commercial communication and documentation. Required Education and Experience • B.A or B.S. degree in business discipline, • In lieu of a Bachelor’s degree, a high school diploma and a minimum of 8 years of sales experience will be considered., • Technical knowledge of and/or affinity with hydraulics, mechanics, and other industrial equipment, • Key Account Management experience, • Excellent communication skills. Bilingual speakers are a plus., • Knowledge of CRM & ERP systems with the ability to review and analyze sales data related to assigned territory, understanding of reporting on items such as Accounts Receivables, Sales History, • Knowledge of MS Office, including but not limited to; Word, PowerPoint, Excel, Outlook., • Minimum of 5 years of professional experience within sales of technical products Travel This position requires 60% travel. Some of the travel may be on the weekends, and involve international travel. Work Environment This job operates in a professional office environment as well as in the field. This role routinely uses standard office equipment such as computers, phones, iPads and other office equipment. When in the field, this position will be required to work in remote locations such a junk yards and other car demolition sites. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee will be required to demonstrate tool use to dealers & end users. This involves lifting, holding and/or moving items over 50 pounds. Driving or long periods of travel. Long periods of standing and light booth construction will be required for trade shows. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. AAP/EEO Statement Holmatro Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Company DescriptionHolmatro hydraulic equipment and system solutions are used worldwide in rescue operations and special tactics operations. These types of applications require reliable and safe equipment under all circumstances. To guarantee that Holmatro users can carry out their specialist work in an optimal fashion, we aim to be the best-in-class market leader by deploying pioneering technology. Holmatro Group, founded in 1967 in the Netherlands, is a leading private company that provides hydraulic equipment and services. More than 380 employees work at the Holmatro Group, which has established its division offices in the Netherlands, the United States and China. From our head office in the Netherlands, we serve all our customers in Europe, the Middle East, Africa, Oceania, East and Southeast Asia, and South America. Our customers in North and Central America are served by our office in the US. From our China office, we are ready to assist our customers on Mainland China and in Hong Kong and Macao.Holmatro hydraulic equipment and system solutions are used worldwide in rescue operations and special tactics operations. These types of applications require reliable and safe equipment under all circumstances. To guarantee that Holmatro users can carry out their specialist work in an optimal fashion, we aim to be the best-in-class market leader by deploying pioneering technology.\r\n\r\nHolmatro Group, founded in 1967 in the Netherlands, is a leading private company that provides hydraulic equipment and services. More than 380 employees work at the Holmatro Group, which has established its division offices in the Netherlands, the United States and China. From our head office in the Netherlands, we serve all our customers in Europe, the Middle East, Africa, Oceania, East and Southeast Asia, and South America. Our customers in North and Central America are served by our office in the US. From our China office, we are ready to assist our customers on Mainland China and in Hong Kong and Macao.

Job Description:\n\nSalary: $25.00 - $19.00 USD per hour DISCLOSURE MULTI-EMPLOYER ROLE: This W-2 hourly Office Manager position includes responsibilities that span across the following three affiliated organizations, all under shared leadership:FOCUS #1: HolBrock Estates Supportive Housing ProgramsFOCUS #2: American HomestaysFOCUS #3: White Glove Property Management You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of each company, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as a 40-hour per week position based at 301 S Conkling Street, Baltimore, MD, with approximate allocation as follows:HolBrock Estates: 15 hours/week (37.5%)American Homestays: 15 hours/week (37.5%)White Glove Property Management: 10 hours/week (25%) DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. POSITION TITLE: Operations DIVISION: Operations ACCOUNTABLE TO: Operations Manager 1 (for American HomeStays focus), Operations Manager 5 (for HolBrock Estates Supportive Housing Program focus), Operations Manager (for White Glove focus) CLASSIFICATION: Full-time W-2 employee (40 hours/week) COMPENSATION: $25.00 to $19.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education Opportunities SCHEDULE: Monday Friday, 8:00 AM to 5:00 PM LOCATION: 301 S Conkling Street, Baltimore, MD 21224 PHYSICAL DEMANDS: Standard office duties, light lifting (up to 25 lbs), phone/computer work TRAVEL: Minimal, local travel may be required GENERAL RESPONSIBILITIES:Act as a centralized administrative point of contact and coordination across the three focus areas.Respond to incoming calls and emails, maintain appointment schedules, and organize digital records.Monitor workflows, intake processes, and client engagement needs in real-time.Support interdepartmental communication and data entry for housing and property operations.Ensure consistent follow-through with applicant inquiries, referrals, and follow-up communications.Maintain a warm, professional front-facing presence for clients and stakeholders. FOCUS #1: CLASSIFICATION: Part-time, W-2 employee 15 hours per week (37.5% of total weekly hours) ALTERNATE TITLE(S): Intake Specialist COMPANY: HolBrock Estates Supportive Housing Programs COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES PHONE NUMBER: (443) 539-8508 ext 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates is a Baltimore-based management and consultation firm dedicated to empowering economically disadvantaged, disabled, and high-risk individuals through the development and oversight of impactful housing and support programs. While HolBrock Estates does not directly own the programs it supports, it plays a pivotal role in designing, managing, and consulting for a wide range of services including homeless shelters, assisted living facilities, and supportive housing programs. With nearly a decade of experience and over 5,000 individuals impacted, HolBrock Estates applies a holistic, person-centered approach that connects underserved populations with essential servicesranging from stable housing and life skills training to job placement, entitlement advocacy, and nutritious meals. The firm specializes in helping providers serve individuals with complex needs who are often excluded from traditional systems of care. At HolBrock Estates, we envision a society where all individualsregardless of disability or socio-economic statushave the opportunity to achieve stability, dignity, and independence. DEPARTMENT: Supportive Housing Programs ACCOUNTABLE FOR: Facilitating smooth, efficient, and compliant intake coordination for all HolBrock Estates residential programs. SUMMARY OF POSITION RESPONSIBILITIES: The Intake Coordinator is responsible for managing all incoming inquiries related to program admissions, facilitating intake appointments, maintaining accurate records of bed availability, and supporting applicants through the initial stages of the intake process. This position ensures that prospective residents and referral sources receive timely, professional, and welcoming service while maintaining internal tracking and compliance standards. The Intake Coordinator plays a critical role in ensuring that bed capacity remains maximized and that all intake documentation is properly completed and routed to the Housing Admin Assistant for final processing. SCHEDULED DUTIES AND RESPONSIBILITIES:Field and respond to incoming inquiries from prospective residents, guardians, and referral agencies.Conduct initial intake screenings to determine eligibility based on program requirements.Schedule and confirm intake assessments and tours with applicants and families.Provide applicants with intake packets, documentation checklists, and orientation materials.Update intake logs, tracking systems, and waiting lists on a daily basis.Handoff qualified applicants to the Housing Admin Assistant for completion of admissions.Track current bed availability across programs and communicate updates to the housing team.Coordinate with case managers, administrative staff, and program managers regarding applicant status and availability.Ensure intake documentation complies with internal policies and regulatory standards.Support applicant communication regarding intake timelines, required documents, and next steps.Maintain confidentiality and compliance with HIPAA and other applicable regulations.Uphold HolBrock Estates' commitment to trauma-informed, person-centered interactions. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Assist with gathering updated documentation for applicants as needed.Provide administrative support for intake-related audits, surveys, or program reviews.Support special projects related to intake process improvement and documentation updates.Participate in meetings or trainings related to housing program admissions and compliance.Maintain updated templates, forms, and resources for the intake process.Respond to urgent bed availability needs or rapid intake requests in coordination with leadership.Assist with resident onboarding and orientation when needed.Perform other intake-related duties as assigned by supervisors or executive leadership. FOCUS #2: CLASSIFICATION: Part-time, W-2 employee 15 hours per week (37.5% of total weekly hours) ALTERNATE TITLE(S): Customer Intake Liaison COMPANY: American Homestays COMPANY WEBSITE: [Insert Website Here] COMPANY PHONE NUMBER: [Insert Phone Number Here] HUMAN RESOURCES PHONE NUMBER: [Insert HR Phone Number Here] HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: [Insert HR Email Here] ABOUT AMERICAN HOMESTAYS: American Homestays is a leading provider of customized housing solutions designed to meet the diverse needs of families, professionals, and individuals seeking temporary or permanent living arrangements. With a focus on quality craftsmanship, excellent service, and community engagement, American Homestays offers a wide range of services including property improvements, new home builds, repairs, and property management. Our team is dedicated to helping clients achieve their visionwhether its upgrading a current residence, building a dream home, or securing a temporary living space. We prioritize customer satisfaction, attention to detail, and integrity in every project, big or small. At American Homestays, we believe that a home should reflect both comfort and possibility, and we are proud to help our customers bring their goals to life. DEPARTMENT: Customer Service and Sales Support ACCOUNTABLE FOR: Managing the intake and coordination of all new customer inquiries to ensure seamless scheduling and follow-up. SUMMARY OF POSITION RESPONSIBILITIES: The Customer Intake Liaison is the first point of contact for prospective clients seeking home improvement, construction, or repair services. This role is responsible for fielding inquiries, scheduling consultations, tracking leads, and coordinating appointments with the appropriate estimators, sales representatives, or construction teams. The Customer Intake Liaison plays a critical role in maintaining customer engagement, improving lead conversion rates, and supporting the overall efficiency of the intake and sales process. SCHEDULED DUTIES AND RESPONSIBILITIES:Serve as the first point of contact for all new customer inquiries via phone, email, or walk-in.Schedule on-site or virtual consultations for property improvements, new home builds, or repair services.Maintain accurate and organized records of customer communications and scheduled consultations.Track incoming leads, follow up on inquiries, and work to increase lead-to-customer conversion rates.Coordinate scheduling with estimators, construction teams, and sales representatives to ensure availability.Ensure all intake forms and customer information are completed and entered accurately into the CRM system.Provide customers with basic service information, consultation expectations, and next steps.Assist with preparation of consultation packets or informational materials when needed.Uphold American Homestays' commitment to professionalism, timeliness, and excellent customer service. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Support the coordination of last-minute schedule changes or customer rescheduling needs.Assist with administrative tasks related to marketing campaigns, lead tracking, or customer engagement.Participate in special projects to improve intake processes, lead conversion strategies, and customer experience.Provide basic troubleshooting support for incoming inquiries before escalation.Maintain updated intake tracking sheets, CRM entries, and scheduling logs.Respond to urgent inquiries after hours if required and assist in connecting customers with the appropriate personnel.Perform other intake-related duties as assigned by supervisors or company leadership. FOCUS #3: CLASSIFICATION: Part-time, W-2 employee 10 hours per week (25% of total weekly hours) ALTERNATE TITLE(S): Property Management Support Coordinator COMPANY: White Glove Property Management COMPANY WEBSITE: COMPANY PHONE NUMBER: (410) 782-0028 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (410) 782-0028 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: ABOUT WHITE GLOVE PROPERTY MANAGEMENT: White Glove Property Management is a full-service real estate management firm committed to excellence, professionalism, and high-touch service for property owners, investors, and tenants. We manage single-family homes, multifamily units, and mixed-use developments with a concierge-level approach that prioritizes integrity, transparency, and property performance. Our mission is to deliver peace of mind and sustained value through expert property oversight, responsive communication, and a consistent commitment to quality. DEPARTMENT: Property Management ACCOUNTABLE FOR: Providing administrative, communication, and logistical support to the property management and maintenance teams to ensure smooth daily operations. SUMMARY OF POSITION RESPONSIBILITIES: The Property Management Support Coordinator provides essential administrative and operational assistance to the property management and maintenance divisions. This role supports tenant communication, work order processing, recordkeeping, and coordination of property activities such as unit turnovers, inspections, and move-in/move-out logistics. The Property Management Support Coordinator plays a key role in maintaining efficiency, tenant satisfaction, and compliance within White Glove Property Managements operational framework. SCHEDULED DUTIES AND RESPONSIBILITIES:Provide administrative support to the Property Manager and maintenance team.Process incoming tenant communications, work order entries, and rent-related inquiries.Draft standard notices (e.g., entry notices, late payment reminders, lease violation letters) for Property Manager review.Assist in scheduling property inspections, maintenance visits, and vendor appointments.Maintain organized digital and physical records for tenant files, work orders, and compliance documentation.Support unit turnover processes including scheduling cleaning, repairs, and inspections.Coordinate logistics for tenant move-ins and move-outs, including key exchange and walkthrough appointments.Update property management systems (e.g., Buildium, AppFolio, or similar) with notes, statuses, and documentation.Respond to routine resident inquiries, providing assistance or escalating issues to the Property Manager as appropriate.Ensure timely follow-up on open work orders and maintenance requests.Contribute to maintaining a high standard of tenant service and professionalism. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Assist with preparation of monthly owner updates or reports as assigned.Respond to after-hours resident messages if assigned or rotated.Support internal audits, compliance reviews, or process improvement initiatives.Participate in team meetings, training sessions, and vendor coordination meetings.Assist with special projects related to property marketing, resident retention, or vendor management.Perform other duties as assigned by the Property Manager or executive leadership. QUALIFICATIONS:Must have a bachelor's degree in business or similar; master's degree in business, Office Administration, or related field preferredAt least 2 years of office management, administrative, or coordination experienceExcellent written and verbal communication skillsDetail-oriented and able to prioritize multiple tasks effectivelyProficiency in Microsoft Office, Google Workspace, and CRM systemsExperience in housing, property management, or health/social services preferredwith a reliable transportation