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Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. If you've ever asked ChatGPT or Perplexity a shopping question, you've already glimpsed the next frontier of eCommerce where Large Language Models (LLMs) shape how consumers discover and trust brands. That's where Yotpo Discover comes in. We're leading Yotpo's mission to make brands visible. We're looking for an AI Marketing Researcher to establish Yotpo as a thought leader in the emerging world of AI-driven discovery. This is a hybrid role combining research, product marketing, and storytelling. You'll work closely with Product, Customer Success, and customers to turn real data and outcomes into insights, narratives, and proof points that educate the market and support pipeline growth. What You'll Own: Original Research & Thought Leadership • Design and execute proprietary research studies on AI search trends, consumer behavior, and AEO impact, • Analyze Discover product data to uncover market insights and media-worthy stories, • Create research reports, infographics, and narratives that generate coverage in AdWeek, TechCrunch, Retail Dive, • Identify emerging trends in AI search and translate them into content opportunitiesCustomer Success Stories & Case Studies, • Build relationships with Discover customers and conduct interviews to extract compelling success stories, • Write comprehensive case studies showcasing quantifiable business impact (traffic growth, AI citations, revenue), • Develop multi-format customer content: case studies, video testimonials, quote cards, sales deck snippets, • Create a library of proof points organized by industry, use case, and business outcome, • Partner with Customer Success to identify reference customers and advocacy opportunitiesEducational Content Creation, • Write authoritative long-form content: ebooks, guides, whitepapers, playbooks on AEO best practices, • Develop webinar content teaching ecommerce brands how to win in AI search, • Create website copy explaining Discover's value to different audiences (enterprise, mid-market, technical/business buyers), • Craft email nurture sequences and LinkedIn thought leadership content, • Ensure all content is optimized for both human readers and AI search enginesRequired:, • 4+ years in B2B SaaS content marketing, product marketing, market research, or similar, • Research expertise: Track record designing studies, analyzing data, and creating compelling narratives, • Customer storytelling: Portfolio of exceptional case studies showcasing business impact, • Outstanding writing: Can write for technical and executive audiences across formats, • Extreme autonomy: Self-starter who identifies opportunities, builds plans, and executes independently, • eCommerce/martech experience: Understanding of how DTC brands drive growth and measure ROIPreferred:, • Experience with AI/ML products or emerging tech categories, • Background in SEO, content strategy, or growth marketing, • Familiarity with AEO, generative engine optimization, or AI search, • Data analysis skills and comfort with analytics platforms, • Webinar/video content experience, • Network in ecommerce, Shopify, or DTC ecosystemYou'll Thrive If You:, • Get energized by defining new categories and being first to market, • Love talking to customers and extracting their stories, • Have a researcher's mindset—you dig until you find the real insight, • Care deeply about craft and iterate to get writing right, • Balance strategic thinking with hands-on execution, • Thrive with autonomy and minimal oversight, • Are fascinated by how AI is changing consumer behaviorWhat You'll Get, • Category ownership: Lead Yotpo's thought leadership in Answer Engine Optimization, • Direct impact: Your work shapes how the market perceives Discover and AEO, • Autonomy: Freedom to experiment with formats, methodologies, and strategies, • Access: Direct partnership with Product team and high-performing customers, • Visibility: Public-facing, high-profile work that builds your personal brand, • Ground-floor opportunity: Define this function as Discover scales Base salary $110,000-120,000 Compensation ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Location: NYC (in-office collaboration) Reports to: Director of Corporate Marketing & Demand Generation #LI-Hybrid

Job Description About the Brand: Hey! We’re SET. We’re here to simplify the way you get dressed. In an effort to be more effortless, we design athleisure that blurs the line between form and function. Whether you're getting active or actively chilling on the couch, our elevated essentials take you there. We’re a community first and a brand second. Seriously. Everything we create is with you in mind— from styles and colors, to what's to come and what's coming back. We believe open communication is key, because we’re at our best when you feel yours. We love to share what's going on BTS (behind the SET). Production planning, photoshoots, business day-to-day, what's up next, the good, the bad and the challenging. We're big on keeping it real and we'll always share the "why," because you deserve it. About the Role We are committed to finding exceptional talent to represent our boutique in the West Village. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor. Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties. As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships., • Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement., • Customer-first mindset with a passion for hospitality and creating memorable brand experiences., • Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure., • Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture., • Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns., • Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately., • Flexible availability to meet business needs, including days, nights, weekends, and holidays., • Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds. Key Performance Indicators (KPIs) • Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement., • Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR fcZmrGtx8a

Job Description About the Brand Here at POSSE, we adopt the ‘less is more’ philosophy. This idea has been embedded within our brand since its conception. We believe in the principles of slow fashion; an approach that aims to encourage consumers to invest in higher quality garments that have a better impact on our planet. Posse pieces are designed to last and it is our aim to produce the finest quality garments. Our pieces embody a timeless essence with the objective to hold a place in your wardrobe, and hearts, always. About the Role We are committed to finding exceptional talent to represent our boutique on Bleecker St. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Minimum Age: Must be at least 18 years old to align with company standards., • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR YvC5wgBDlz