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Job Description Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Compassion What You Will Do: • Accompany street sales representatives on targeted account calls, serving as a culinary resource to advance new business conversations and close product add-ons., • Support and document prospecting efforts by conducting culinary demonstrations, product tastings, and concept presentations for potential customers., • Collaborate with the Business Development Manager to identify high-opportunity accounts and develop culinary-driven strategies to convert them., • Introduce and demonstrate new products to prospects and customers, translating product benefits into tangible menu and profitability advantages., • Conduct on-site culinary consultations with existing independent restaurant customers — including front-of-house waitstaff training and back-of-house operational consulting as requested — providing actionable recommendations to improve menu performance and profitability., • Perform comprehensive menu engineering — including menu analysis, item profitability assessment, placement strategy, back-of-house production efficiency, and menu costing analysis with suggested sell prices to clearly demonstrate profitability to customers, • Conduct informative facility tours of Palmer’s culinary centers for current and prospective customers., • Build long-term relationships with key accounts through regularly scheduled visits, proactive follow-ups, and consistent value-added service., • Manage all day-to-day operations of Palmer’s two fully-equipped culinary centers (Rochester and Buffalo), including sanitation, equipment maintenance, product rotation, supply inventory, overall facility presentation, and ensuring compliance with all applicable food safety, health, and sanitation standards., • Manage culinary center food and supply costs within budgetary parameters established by the Business Development Manager, • Plan and execute customer-facing events, product demonstrations, mini food shows, and culinary education sessions at the culinary centers, coordinating kitchen logistics for all internal and external culinary events, including vendor-sponsored activities., • Serve as Palmer’s primary culinary subject matter expert, maintaining deep knowledge of the full product portfolio across all categories., • Conduct regular, structured product knowledge training sessions for the street sales team to ensure reps can speak confidently about culinary applications and product differentiation., • Partner with Purchasing and Sales in the evaluation and selection of new products prior to introduction to the market., • Co-manage the Certified Angus Beef (CAB) program partnership alongside the Director of Marketing and Center of Plate Specialists. The Corporate Executive Chef is specifically accountable for CAB culinary demonstrations, customer education events, and menu consultation support. Program-level relationship management and marketing coordination remain with the Director of Marketing., • Stay current on industry trends, emerging cuisine styles, food cost pressures, and menu innovation — and proactively share relevant insights with the sales team and customers., • Work alongside the Marketing team to create digital content for Palmer’s social media channels and marketing materials, including recipe videos, cooking demonstrations, product showcases, and seasonal content., • Assist in developing and maintaining product manuals, recipe guides, flyers, menu idea sheets, and other culinary sales aids in partnership with Marketing, • Represent Palmer Food Services at trade shows, food shows, industry conventions, mini-shows, and company-sponsored events. Minimum Qualifications: • High School Diploma required., • Associate’s or Bachelor’s degree in Culinary Arts, Business, Marketing, or a related field preferred., • Minimum of 5 years of experience as an Executive Chef or Head Chef required., • Valid Drivers License, • 2+ years of experience in food service sales or a sales-facing culinary role preferred., • Demonstrated experience in menu engineering, food costing, and back-of-house operations required., • ServSafe Certification preferred (must remain current if held)., • Strong verbal and written communication skills, with the ability to present confidently to customers, prospects, and internal stakeholders., • Proficiency in Microsoft Office Suite; familiarity with social media platforms and basic video editing tools preferred., • Ability to manage a self-directed schedule while maintaining consistent alignment with Business Development Manager and DSM priorities. Salary: • $80,000 - $100,000 a year Physical Demands: • Prolonged periods on feet in kitchen and culinary environments; ability to work at a desk and computer as needed., • Must be able to lift up to 50 pounds at a time., • Regular travel to customer locations throughout Palmer’s service territory; valid driver’s license required., • Ability to work flexible hours, including occasional evenings and weekends, for food shows, events, and customer engagements. Benefits of working Full-Time at Palmer Food Services: • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description About us: At Eisco, ENALAS Group, our commitment to employees and customers are simple: everyone needs a little assistance sometimes. Employees tell us they choose ENALAS because of our thoughtful leaders, driven and passionate ideologies and our commitment to integrity. ENALAS has consistently ranked in the Rochester Top 100 Companies since 2018, voted as Top Companies to work for in 2022, 2023 & 2024, and is continuing to grow at rapid speeds. If you’re looking to collaborate in a fast-paced entrepreneurial environment, and are someone who is passionate, enjoys trying new things, and interested in contributing to make a difference - ENALAS is the place for you! Job Overview: The Distribution Relationship Manager will be responsible for generating sales by building and maintaining relationships with industrial labware customers and distributors. As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in Victor, NY. As a vital member of our sales team, you'll play a crucial role in driving the sales of our comprehensive range of science education supplies through our e-commerce platform. ESSENTIAL DUTIES AND RESPONSIBILITIES • Serves customers by selling products and meeting customer needs, • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers, • Meets monthly individual sales goals and contributes to the overall team sales goals, • Communicates with customers through phone calls, emails and in person visits (at customer and at trade shows), • Adjusts content of sales presentations by studying needs of customers and potential customers, • Works with marketing to build promotions around key product lines, • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management, • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques, • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses, • Provides historical records by maintaining records on area and customer sales, • Social media account support for B2B and B2C science businesses, • Generating content for our B2B and B2C businesses. For example: landing pages for specific demographics, recommended material lists for various classes or grade levels, blog articles related to current events or pedagogy, etc., • Product line management of science products, including merchandizing products, development of keywords, prioritizing content creation and product data updating, • Understanding and utilizing our ecommerce platforms on the B2B and B2C businesses, including: Shopify, Amazon, Walmart, eBay, etc. Education and Experience Qualifications • Degree in business or science, science experience, • Experience in customer service or sales, • Knowledge of Salesforce or other CRM, • Excel, • Contributes to team effort by accomplishing related results as needed, • Must be comfortable talking with people on customer visits and trade shows Travel Requirements 10-30% Environmental Working Conditions & Physical Effort: Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. • Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems., • A frequent volume of work and deadlines impose strain on routine basis., • Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 25 lbs., • Will be required to assist in other areas from time to time, including but not limited to order fulfillment, packing and shipping. Environmental Working Conditions & Physical Effort: Eisco, ENALAS Group is a fast paced environment, bring your entrepreneurial energy. Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis. Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 25 lbs. Schedule: Monday – Friday, may require extended hours based on the needs of the business Benefits: • 401k up to 3.5% match, • 100% covered benefits including medical, dental, LTD, STD, Life..., • Paid time off, • 14 paid holidays, • Paid Sick Leave Office Schedule: 8 hour shift Monday to Friday In-person position COVID-19 considerations: We’re 100% vaccinated employer Eisco, ENALAS Group is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business needs.

Job Description Paid Media Manager The Opportunity: Soleo Communications is seeking an innovative, self-motivated individual with strong communication and project management skills to join our Digital Marketing Team. As the Senior Paid Media Manager, you will be responsible for the development and execution of a multi-channel paid media marketing plan for Soleo’s owned and operated digital brands, including RateRetriever.com. This a unique opportunity to take on a leadership role within the organization and contribute to initiatives that are core to Soleo’s strategic growth plan. Our ideal candidate possesses 5+ years of experience managing paid campaigns with over $100k in monthly ad spend. You should have a firm grasp of how to leverage paid search and other paid channels including display, video, and social media to formulate a comprehensive digital marketing strategy that will drive scalable growth and brand awareness for each of our brands. You should understand what it takes to compete for some of the most competitive keywords and have mastered best practices around account structure, campaign types, automated bidding strategies and conversion tracking. The ability to communicate complex strategies and provide data-driven performance updates to the Executive Team is essential to your success. Responsibilities: • Campaign Strategy: Develop a comprehensive paid media and digital marketing strategy for Soleo’s owned and operated digital brands. Be prepared to think differently and introduce creative solutions for driving brand awareness on a fixed budget., • Media Buying: Leverage your understanding of customer needs, performance KPIs and compliance requirements to develop scalable lead generation strategies that deliver on ROAS targets. Campaigns will include paid search as well as other channels like affiliate, display, email, and more, depending on factors like goals and budget., • Brand Awareness Strategy: Assist in developing a strategy for ongoing brand awareness to support organic traffic growth in addition to paid traffic., • Forecasting + KPI Tracking: Assist the executive team in developing forecasts, performance targets, and a standard set of KPIS to be monitored across all of Soleo’s owned and operated digital brands., • CRO: Partner closely with other members of the digital marketing team to ensure that content and landing page design is consistent with the paid media strategy ensuring an excellent consumer experience and converstion rate optimization. Be prepared to share feedback and suggestions for CRO based on campaign performance., • Testing: Create and maintain a log of A/B tests to validate digital marketing strategies and continuously optimize performance. Report results to executive leadership., • Research + Planning: Utilize online tools and other resources to conduct keyword and competitive research, identify growth opportunities, and stay on top of key industry trends.Position Requirements:, • Bachelor’s degree, with related experience in the marketing/advertising field, • 3+ years experience directly configuring, and optimizing, paid search campaigns with both low budget ($5k $10k/month) and medium budget ($25k-$50k/month) constraints., • 3+ years of media buying experience and exposure to all the major platforms including Google, Microsoft, Facebook, Instagram, TikTok, LinkedIn, etc, • Strong project and performance management skills including the ability to delegate work and provide constructive feedback, • Solid understanding of paid search best practices including:, • Experience writing effective search ad copy, • Experience identifying testing opportunities and implementing experiments, • Ability to audit and uncover account performance or technical issues, • Knowledge of automated bidding strategies including smart bidding, • Knowledge of new campaign types including dynamic search and performance max, • Proven experience with Brand Awareness campaigns targeted specifically at growing visitors to web properties, • Experience with 3rd party and SEM Tools (SEMrush), • Experience using Google Analytics and Google Tag Manager to configure conversion trackingAbout Soleo: Soleo is a leader in performance marketing. We are a well-established and trusted partner and technology innovator in the industries we serve. With over 20 years of experience, we have earned our reputation by building world-class platforms, maintaining the highest standards of compliance, being selective about our suppliers, and providing best-in-class customer support. Powered by JazzHR yccX9pxQ3n

Job DescriptionDescription: Mission Alignment: Candidates must have a Christian faith commitment consistent with the mission and ethos statement of Roberts Wesleyan University. Summary Job Objective: Provide administrative support and coordination to the Dean and Administrative Director and supervision of administrative assistants of the School of Nursing, which includes the Traditional Program and the Graduate & Professional Studies (GPS) Nursing Programs. DUTIES and RESPONSIBILITIES Support for the School of Nursing Under supervision of Administrative Director/Dean: • Participates in interviewing, selecting and hiring administrative professionals and adjunct faculty., • Supervise and evaluate administrative professionals of the SON fostering a healthy work environment, • Assist the recruitment and interviewing of clinical adjunct faculty consistent with institutional guidelines and accreditation requirements;, • Facilitate on-boarding process for faculty of the SON, Administrative Assistants, student workers, and BELL interns. Administrative Support and Coordination of Nursing Programs of the SON Under the supervision of the Administrative Director, collaborate with other administrative professionals and Directors to: • Support the Dorothy Whittingham Simulation Director to schedule on-campus labs/simulations and off-campus clinicals, • Prepare reports and correspondence., • Oversee the Administrative Assistants in providing programmatic and school meeting preparations, including:, • Creating meeting agendas, • Drafting minutes for Director/Dean approval, • Organizing and scheduling follow-up actions, • Oversee the Administrative Assistants in their collaboration with Career Services to coordinate local employers’ recruitment efforts Fiscal/Budgetary Responsibilities Provides fiscal management support services for the school. • Tracks use and submits monthly reports for department institutional credit card account(s)., • Tracks department faculty growth and development funds; manages any honoraria distribution., • Supervises Administrative Assistants to:, • Order, track, and maintain inventory of copiers and office supplies, • Maintain department copier and shredder, • Assist faculty/staff with office needs, • Assist the leadership of the Nursing Club, • Prepare purchase orders, • Update course catalogue, • Under the supervision of the Administrative Director and with support of the Graduate and Professional Studies Student Success Advisor and Program Manager and Administrative Assistants, process and monitor contracts for payment of adjunct, overload, and faculty additional pay for all nursing programs. Compliance and Accreditation: Under supervision of Administrative Director and Dean: • Supervises Administrative Assistants to coordinate course syllabi and evaluation collection, conduct audits, filing, support faculty with textbook adoptions, and testing.., • Assists Program Directors and Dean with tracking of the Systematic Evaluation Plan for accreditation and other required reports., • Supports Administrative Assistants annual updates of Student Handbooks, • Collaborate with Alumni and Registration to maintain student and alumni directory information database., • Supervises the assignment of advisors in coordination with the Program Directors, GPS Program Manager/Student Success Advisor and Registrar, • Supervises the hiring, training, supervising, and payroll documentation as related for student workers and Bell Interns., • In collaboration with the Dean and Administrative Director, assign; and, then, supervise the administration of special events/projects for the SON (e.g. conferences, accreditation projects, advisory board meetings, community and campus events, guest lectures, etc.) Communications • With support of the Administrative Assistant, oversee content creation, curation and management for social media platforms Approved rate of pay $20.00 - $21.50/hour : FT 40 hrs/weekRequirements: Requirements • A.A.S./A.S. degree in Office Technology-Office Administrative Assistant, Secretarial Science, or related field;, • Ttwo-three years previous office experience, preferably in an academic environment., • Proven experience serving people, • Must demonstrate positive interpersonal skills in communication (written and verbal), administrative task management, event coordination, and customer service., • Excellent MS Office skills, particularly with Word, Excel Publisher and MS Outlook., • Ability to learn new software and technology., • Must be able to multitask effectively., • Strong attention to detail., • Commitment to a Culture of Care.

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