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Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
We are seeking a talented and creative Social Media Team member! We are looking to showcase our cookies and sweet treats across multiple platform Instagram, TikTok ect.. Responsibilities: - Capture and post new and creative content - Manage and maintain social media accounts - Monitor social media trends, tools, and applications to stay up-to-date with the latest - Monitor and analyze social media metrics to measure the success of campaigns - Stay informed about industry trends, best practices, and emerging technologies - Skills: - Excellent relationship management skills - Familiarity with advertising campaigns on social media platforms - Proficient in Adobe Creative Suite (Photoshop, Illustrator) - Ability to create compelling content for various social media platforms - Attention to detail and strong proofreading skills - Experience in managing multiple social media accounts simultaneously The is a remote position but you will be required to come to the shop to film content
Footballer Threads is on the hunt for a talented and creative content creator to help elevate our brand and celebrate the unique intersection of football (soccer) and fashion. In this role, you’ll be responsible for crafting captivating content that showcases the style, culture, and personality of footballers—both on and off the pitch. We’re looking for someone ready to hit the ground running and help us grow our social media presence quickly. Footballer Threads currently has 63k followers on Instagram and 13k on TikTok, and we’re eager to scale these platforms to the next level. You’ll work closely with the two co-founders to create standout content, develop innovative growth strategies, and shape the future of the brand. This is an exciting opportunity for someone passionate about football, fashion, and building an engaged online community. Skills and Experience: Strong knowledge of the football space, including familiarity with the culture, players, and trends. Passion for football, must keep up to date with latest news and updates in the space Proven experience in content creation, social media management, or digital marketing. Proficiency with content creation tools such as Capcut, Adobe Creative Suite, Canva, or other editing software. Ability to create visually compelling content in various formats, including videos/reels and carousels. Strong communication and collaboration skills. Experience in fashion content is a plus. Goals & Timelines: We are looking for someone who can start as soon as possible to assist with ongoing projects, including the development of social media campaigns, player collaborations, and content planning. The goal is to consistently produce high-quality content that resonates with football fans and fashion enthusiasts alike. Requirements: Ability to work under deadlines and adapt to evolving brand needs. Passion for storytelling and creating content that connects with our audience. Experience creating content on Instagram and Tiktok Expected to post 1-3x a day on Instagram Preferred Qualifications: Experience creating and growing accounts on both Instagram and TikTok through engaging and innovative content. A proven track record of increasing followers and engagement rates on social media platforms. Understanding of TikTok and Instagram trends, tools, and algorithms to maximize reach and visibility. Ability to develop short-form video content that resonates with target audiences. Previous experience working with athletes or fashion brands is highly desirable.
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Job Title: Retail & Workshop Coordinator Location: alchemy. - Red Hook location Job Type: Part-Time (Thursday - Sunday) About Us: alchemy. is a boutique retail experience in Red Hook, Brooklyn, offering handcrafted perfumes, candles, and permanent jewelry, along with interactive DIY workshops. We are looking for a dynamic and customer-focused Retail & Workshop Coordinator to oversee our in-store events, engage with customers, and help grow our creative community. Responsibilities: Workshop Coordination: - Schedule, organize, and promote DIY workshops, ensuring smooth operation and an engaging customer experience. - Oversee workshop sessions, providing guidance and support to participants. - Maintain workshop materials and inventory, ensuring supplies are stocked and prepared. Retail Sales & Customer Engagement: - Assist customers with product selections and educate them about our unique offerings. - Handle sales transactions, process payments, and maintain an organized retail space. - Provide exceptional customer service and foster a welcoming environment. Permanent Jewelry Services: - Schedule and perform permanent jewelry fittings with precision and professionalism. - Educate customers on the process and care for their jewelry. - Ensure tools and materials for permanent jewelry services are maintained and in good condition. ** Social Media & Marketing:** - Capture and share engaging content from workshops, retail displays, and customer experiences. - Assist in managing social media accounts by posting updates, responding to comments, and engaging with followers. - Collaborate on marketing initiatives to promote workshops, special events, and new product launches. Qualifications: - 2-5 years experience in retail, events, or a creative workshop setting is a plus. - Strong organizational skills and the ability to multitask effectively. - Comfortable working with customers, handling transactions, and facilitating workshops. - A passion for handcrafted goods, creativity, and engaging with the local community. What We Offer: - A creative and inspiring work environment in a growing Brooklyn brand. - Opportunities to develop skills in retail, event planning, and jewelry services. - Competitive pay based on experience.
As a Virtual Sales Representative at Jenkins Brother Films, you will be responsible for contacting prospects from a provided call log and ensuring they follow our social media accounts and become subscribers. This is a commission-based role with a focus on building our online presence through personalized outreach. This role is a 60-day position, with the potential for future opportunities based on performance. Key Responsibilities: Contact prospects from a provided call log via phone, email, or social media outreach. Encourage prospects to follow Jenkins Brother Films’ social media accounts and subscribe to our channels. Track and report daily activities and conversions. Build and maintain a positive relationship with potential subscribers. Meet daily/weekly outreach goals to maximize subscriber acquisition. Compensation: $10 per new subscriber. Commission-based, with potential to earn based on performance. Flexible schedule (up to 3 days per week). Ideal Candidate: Motivated, self-driven, and comfortable working independently. Strong communication skills, both written and verbal. Comfortable using social media platforms and online tools. Prior sales or outreach experience is a plus, but not required. Ideal for a stay-at-home parent, student, or anyone looking to earn additional income with a flexible schedule. Requirements: Access to a computer, internet, and phone for outreach. Ability to manage time effectively and meet performance goals. Must be reliable, organized, and detail-oriented. Availability to work up to 3 days per week for the 60-day duration of the role.
NOTE: This position requires fluency in American Sign Language (ASL). Deaf and hard-of-hearing candidates are highly encouraged to apply. About Us ICS stands as a beacon of inclusivity, accommodating the accessibility needs of the Deaf, Blind, and Non-English Speaking communities both domestically and globally. Central to our ethos is bridging linguistic and cultural barriers with bespoke, ethical, and cost-effective accessibility solutions, fostering genuine inclusion in the communities we serve. Location & Schedule - Must be located within 1-hour commute of our primary office (ZIP: 10027) - Minimum 20 hours per week (flexible schedule) - Opportunity for additional hours based on performance and service volume Primary Responsibilities: ❖ Studio Management ➢ Set up and maintain professional studio equipment including lighting, background, and camera systems ➢ Coordinate talent scheduling and studio access ➢ Manage studio productions to ensure timely deliverables and adherence to timelines ➢ Provide professional guidance and feedback to studio talent ➢ Collaborate with the Accessible Media Services (AMS) Coordinator on project requirements ➢ Submit recorded productions to the AMS Coordinator ➢ Assist with post-production editing (preferred) ❖ Marketing Assistant ➢ Write professional content for blogs, website, and email campaigns ➢ Create and edit videos ➢ Provide captioning for both English and ASL content ➢ Draft detailed image and video descriptions for accessibility ➢ Design graphics and marketing materials Equal Opportunity We are an equal opportunity employer committed to building an inclusive workplace environment. Priority consideration will be given to Deaf and hard-of-hearing applicants. Required Qualifications - Associates Degree or higher in a related field of study - Minimum 1 year experience in studio management - Fluency in American Sign Language (ASL) and written English - Proficiency in Adobe, Canva, and Blackmagic Design (or similar media editing software) - Strong organizational and time management skills - Detail oriented and feedback driven - Excellent communication abilities in both ASL and written English Preferred Skills - Experience with Canva - Familiarity with Google Workspace - Comfort with on-camera appearances for social media content - Video editing experience - Captioning experience Physical Requirements - Ability to access studio located on 3rd floor via stairs (no elevator access) - Capability to set up and manage studio equipment (20 lbs. maximum) Compensation & Benefits - Starting pay: Commensurate with experience - Benefits package includes: Health Reimbursement Account (HRA) - o 401(k) - o Paid Time Off (PTO) - o Commuter Benefits - Flexible working hours - Casual work attire - Growth opportunities - Relaxed atmosphere - 100% New majority team How to Apply Interested applicants should submit their resume and any samples of their marketing and/or studio production work. We look forward to hearing from you!